Patient Service Representative jobs at WASHINGTON UNIVERSITY OF VIRGINIA - 332 jobs

SUMMARY: The Patient Service Representative (PSR) serves as the primary point of patient contact for Logan University's Chiropractic Health Centers. In addition the PSR works closely with other Logan staff, clinical faculty and interns to provide administrative support in the delivery of high quality patient care and clinical education. An expectedly high level of interaction is required while maintaining a positive attitude and sensitivity when handling patient health care information. This position reports to a Senior Clinician for matters related to day-to day delivery of patient care (including patient communication). This position also reports to the Patient Services and Accounts Administrator for matters including but not limited to: clinic business operations, policy/procedure compliance and educational/assessment operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Practices and promotes effective, efficient and friendly communication with all health center patients, staff, faculty, and students. Monitor and make an effort to minimize patient waiting time in the reception area and while checking in/out. Schedule patient appointments in an effective, efficient and courteous manner consistent with practices that consistently promote a clinician driven, patient-centered model. Enter new patient information to electronic health record; when necessary, verify insurance benefits and update insurance information. Collect patient payments when due, and post payments in a timely manner. Effectively field patient questions pertaining to health insurance, and/or transfer the patient to an appropriate source in a timely manner. Limited cross-training in other key staff positions to facilitate absence coverage, including satellite locations, when necessary. Follow appropriate patient check-out procedures, including form processing and other required activities. Follow all Logan policies and procedures as they pertain to the operation of the front desk area. Scan paperwork into the electronic health records system per Logan policy/procedures. Periodic analysis, reporting, and/or ordering of supplies inventory and special order products. Run daily closing reports as directed. Other duties as requested. Qualifications COMPETENCIES: The position requires familiarity and moderate strengths in data entry, patient accounting and telephone etiquette, often in multi-tasking situations. To perform the job successfully, an individual must have strong customer service and communication skills that allow him/her to manage difficult and/or emotional situations. Attention to detail is necessary, often while under pressure. Must be able to maintain confidentiality while speaking clearly and persuasively in positive or negative situations. QUALIFICATIONS: An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Six months to one year of related experience and/or training is required. Must have intermediate language skills and basic math skills. Must have ability to solve practical problems and deal effectively with a variety of situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. COMPUTER SKILLS: Basic understanding of software function and data entry. Experience with patient accounting software is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: None required. OTHER QUALIFICATIONS: Must be able to work weekends, evenings and overtime as needed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to type on a computer, handle paperwork, office tools, etc. Must frequently speak and hear to effectively communicate face to face and over a telephone. Must regularly sit to work on computer and do paperwork. Must occasionally stand, walk and reach up or down with hands and arms and stoop or kneel to retrieve charts and files and to pick up mail. The employee must occasionally lift and/or move files weighing up to 10 pounds. Specific vision abilities required by this job include close vision in order to type on computer and read insurance information, etc. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment in this position is characteristic of a busy academic health center. The noise level in the work environment is usually moderate. NOTE: The job description in no way states or implies that these are the only duties to be performed. The employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. An employee is expected to assist and provide coverage for coworkers during peak periods, vacation days or sick days at all locations, and to work with administration in the attainment of the College's mission and goals.

SUMMARY: The Patient Service Representative (PSR) serves as the primary point of patient contact for Logan University's Chiropractic Health Centers. In addition the PSR works closely with other Logan staff, clinical faculty and interns to provide administrative support in the delivery of high quality patient care and clinical education. An expectedly high level of interaction is required while maintaining a positive attitude and sensitivity when handling patient health care information. This position reports to a Senior Clinician for matters related to day-to day delivery of patient care (including patient communication). This position also reports to the Patient Services and Accounts Administrator for matters including but not limited to: clinic business operations, policy/procedure compliance and educational/assessment operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Practices and promotes effective, efficient and friendly communication with all health center patients, staff, faculty, and students. * Monitor and make an effort to minimize patient waiting time in the reception area and while checking in/out. * Schedule patient appointments in an effective, efficient and courteous manner consistent with practices that consistently promote a clinician driven, patient-centered model. * Enter new patient information to electronic health record; when necessary, verify insurance benefits and update insurance information. * Collect patient payments when due, and post payments in a timely manner. * Effectively field patient questions pertaining to health insurance, and/or transfer the patient to an appropriate source in a timely manner. * Limited cross-training in other key staff positions to facilitate absence coverage, including satellite locations, when necessary. * Follow appropriate patient check-out procedures, including form processing and other required activities. * Follow all Logan policies and procedures as they pertain to the operation of the front desk area. * Scan paperwork into the electronic health records system per Logan policy/procedures. * Periodic analysis, reporting, and/or ordering of supplies inventory and special order products. * Run daily closing reports as directed. * Other duties as requested.

SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs. PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies. Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations

SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs. PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies. Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations Qualifications QUALIFICATIONS: Demonstrate strong communication skills, ability and willingness to work cooperatively with learners, other standardized patient, faculty, and staff. Demonstrate ability to be instructed by a Program Leader and/or Trainer and portray cases and/or teach and assess skills consistently. Demonstrate flexibility and reliability with scheduling and assignments. DIVERSITY & INCLUSION: Logan University strives to be an educational leader that is authentic, intentional and strategic about diversity, fairness and the development of an inclusive campus community. We acknowledge and respect the differences in human experience that shapes and enriches education, healthcare, society and our institution. It is our expectation that all employees support the mission and vision of the university, and carry out their professional duty aligned with Logan University Values: Diversity, Empathy, Student First, Positive Attitude, Evidence Informed, Character and Teamwork. Logan University does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. All Logan employees are expected to complete annual compliance training by assigned deadlines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, and is required to stand; walk, use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment in this position is generally characteristic of a normal office environment. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. NOTE: This job description in no way states or implies that these are the only duties to be performed. The employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

**UW Medical Center- Montlake - Radiology Services- This position is based at the UW Medical Center UW Tower based** has an outstanding opportunity for a **Patient Services Specialist (job profile: Patient Services Specialist 3)** . **WORK SCHEDULE** + Full-time (40 hours per week) + Day, Shift + 930am-600pm + Full remote **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **DEPARTMENT DESCRIPTION** Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results.All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services.Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed. + **PRIMARY JOB RESPONSIBILITIES** + Schedule patients focusing on patient safety and reducing the likelihood of medical/health care errors + Maintain clean, organized, professional work area, and performs other related duties as assigned + Create Epic orders and referrals for scheduling radiology exams to include exam specific CPT and ICD-10 codes, complete patient registration needs by creating and updating demographics, guarantor accounts, and insurance payors + Participate in process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders + Work towards departmental and team goals by analyzing Epic work queue orders and assist in workflow efficiency enhancements + Participate in use case improvement for the processing of external provider orders through the Fax document management application to be scheduled in EpicSkilled in identifying and driving solutions for the anesthesia and sedation nurse triage coordination + Act as a subject matter expert for their scheduling modality, think critically, and troubleshoot Epic errors for the team + Function proficiently within their team to assist with the training of new staff and act as a go to team resource + Support their team Lead in day-to-day operational goals + Assist in monitoring Epic schedule templates to ensure the group is performing proper resource level loading + Audit online ticket scheduling appointments for accuracy of order placement, referral completion, and resource selection + Analyze the No Show, Cancellation, Wait list follow up reports data, and the Online Scheduling reports to perform patient follow up and reduce revenue loss + Collaborate with Supervisor and Business Manager, to assist in capturing workgroup behavior and provide solutions for complex work workflow inefficiencies including external referral submissions, financial access payor authorization, imaging protocolling and coding changes, and patient access to services to ensure we are meeting the needs of our patient's as well as the departments' financial stability and success + Respond to patient's needs and concerns as appropriate maintaining Patient First mentality + Develop and maintain good working relationships within the department, with other departments and all medical staff + **REQUIREMENTS** + High school graduation or equivalent + Two years Patient Services Specialist 2 experience **OR** + An equivalent combination of education/experience **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. **Excellence. Exploration. Education.** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (************************************************************************************ B7\_pmXahC2054B-uf3myFAcZa3UbaxxSe91Qmw844mZ-iU3Mb3TVaYJ0eoZ2a2FnfK5rrARFYDQ$) Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $45,432.00 annual **Pay Range Maximum:** $63,024.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Nonsupervisory **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

The Gardner-Webb University College of Health Sciences seeks Standardized Patients (SPs) to work with our students during Objective Structured Clinical Examinations (OSCEs) and/or simulated clinical experiences. This is a part-time, temporary position in which we are building a pool of applicants to use as needed throughout the year. The College of Health Sciences includes students from the Department of Exercise Science, Department of Physician Assistant Studies, Hunt School of Nursing, and School of Psychological Science and Counselor Education. Each health science program is designed to be practice-oriented while developing in students an aptitude for knowledgeable and nurturing patient care. The mission of the College of Health Sciences is to prepare graduates for employment in various healthcare fields by providing a rigorous, evidence-based education in a Christ-centered, interprofessional, and collaborative environment. Graduates of the College of Health Sciences will be prepared to provide service-oriented leadership within diverse healthcare settings. The standardized patient will play the role of acting as a patient while the health science student interviews, performs a physical exam, assesses, and/or develops a plan for the patient's presenting complaint. For each OSCE or simulated clinical experience, the SPs are provided a written script describing the patient's symptoms to prepare for their role. Applicants should feel comfortable in an acting role with the expectation of memorizing scripts.

* Greet and assist all patients initially as they enter the clinic. * Check in patients, copy IDs and insurance cards, provide patient lists for the doctors and assign students. * Direct patient flow through the rest of the clinic. * Check out all clinic patients and close out the exam procedures. * Ensure all information is accurate for posting. (Ex. Check that the chart is completely filled in.) * Post super bills for all patients handled. * Reconcile all monies with the super bills. * Review super bills for accuracy. * Help guide students and patients to dispensary and prepare them to be seen. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 8:00AM - 5:00PM / Monday-Friday Minimum Qualifications High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Certifications as required by regulatory agencies is necessary Preferred Qualifications * 3-5 years patient/customer service experience. * Knowledge of Microsoft Office, especially Microsoft Word * Knowledge of Microsoft Outlook and Excel * Experience in a health/patient care environment * Experience working with insurances and insurance companies * Familiarity with medical terminology, particularly Optometry and Ophthalmology Anticipated Hiring Range Salary Range: $17.00-$19.00 hourly Grade: GGS-006 University Title: Clinical Technician II Internal applicants can determine their University title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User

UW Medical Center Northwest- Radiology Support Services has a Full-time Days Patient Services Supervisor role. WORK SCHEDULE * Full-time, 100% FTE (40 hours per week) * Day Shift * Hybrid (1-2 days remote) DEPARTMENT DESCRIPTION Radiology Services at UW Medical Center - is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family. From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results. All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments. We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services. Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed. POSITION HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth PRIMARY JOB RESPONSIBILITIES * Supervise scheduling and front desk staff to ensure smooth clinic and scheduling operations * Oversee patient check-in, registration, and clinic workflows to optimize patient flow and experience * Manage staff performance, training, onboarding, and scheduling assignments * Monitor compliance with UW Medicine policies and service excellence standards * Utilize Epic for scheduling, registration, and resource management; troubleshoot workflow issues * Serve as subject matter expert for modality scheduling and registration processes * Analyze performance metrics using Epic and Tableau; uphold staff KPIs and resource utilization goals * Participate in testing and implementation of technical enhancements in scheduling and telephony systems * Act as liaison with clinical teams to improve appointment workflows and patient care * Ensure fiscal responsibility through staffing plans, budget adherence, and cost-saving initiatives ABOUT UW MEDICAL CENTER-NORTHWEST UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $56,508.00 annual Pay Range Maximum: $80,820.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Supervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

**UW Medical Center Northwest- Radiology Support Services** has a **Full-time Days Patient Services Supervisor role.** **WORK SCHEDULE** + Full-time, 100% FTE (40 hours per week) + Day Shift + Hybrid (1-2 days remote) **DEPARTMENT DESCRIPTION** Radiology Services at UW Medical Center - is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family. From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results. All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments. We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services. Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed. **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES** + Supervise scheduling and front desk staff to ensure smooth clinic and scheduling operations + Oversee patient check-in, registration, and clinic workflows to optimize patient flow and experience + Manage staff performance, training, onboarding, and scheduling assignments + Monitor compliance with UW Medicine policies and service excellence standards + Utilize Epic for scheduling, registration, and resource management; troubleshoot workflow issues + Serve as subject matter expert for modality scheduling and registration processes + Analyze performance metrics using Epic and Tableau; uphold staff KPIs and resource utilization goals + Participate in testing and implementation of technical enhancements in scheduling and telephony systems + Act as liaison with clinical teams to improve appointment workflows and patient care + Ensure fiscal responsibility through staffing plans, budget adherence, and cost-saving initiatives **ABOUT UW MEDICAL CENTER-NORTHWEST** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. **Excellence. Exploration. Education.** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (************************************************************************************ B7\_pmXahC2054B-uf3myFAcZa3UbaxxSe91Qmw844mZ-iU3Mb3TVaYJ0eoZ2a2FnfK5rrARFYDQ$) Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $56,508.00 annual **Pay Range Maximum:** $80,820.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Supervisory **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

UW Medicine Northwest - OB/GYN Specialty Clinic has an outstanding opportunity for a Patient Services Specialist 3. WORK SCHEDULE * Full-time, 100% FTE (40 hours per week) * Day Shift * Mondays- Fridays HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth PRIMARY JOB RESPONSIBILITIES * Coordinates and assists in scheduling ancillary appointments and consults * Reviews daily schedules to identify required medical records requests * Scans all in house test results, ultrasounds, ECGs,, etc. and attaches to appropriate orders * Maintains ongoing documentation and tracks authorized referrals * Management of obstetrical panels for multiple physicians * Scheduling and management of appointments for obstetrical patients * Management of obstetrical patient education * Review of appointment reports to identify patients for new obstetrical appointments are appointed correctly * Managing of referrals from outside providers * Assist in coordination of Social Worker appointments as necessary * Coordination of hospital procedures and appointments related to pregnancy REQUIREMENTS * High School graduation or equivalent AND * Two years Patient Services Specialist 2 experience * OR equivalent education/experience. ABOUT UW MEDICAL CENTER-NORTHWEST UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $26.58 hourly Pay Range Maximum: $38.60 hourly Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

A.T. Still University's Kirksville School of Osteopathic Medicine (ATSU-KCOM) is seeking a non-exempt, full-time Patient Service Coordinator on the Kirksville, MO campus. Patient Service Coordinator (PSC)'s play an integral role in providing superior service to the faculty and patients of the clinics located on A.T. Still University's Kirksville Campus. PSC's are responsible for maintaining accurate patient data, expediting patient care through scheduling, and supporting revenue cycle through payment collections in a courteous manner that will reflect positively on both the clinic and the institution. This position reports to the Clinical Quality Coordinator. Duties & Responsibilities * Patient registration - Collect accurate patient data, patient scheduling, patient outreach/reminder scheduling, and support referrals/outpatient testing. * Primary accounting - Collect copays/balances, courteous collections of past due accounts, support clinic operations as needed, and assist with maintaining appropriate supplies as needed. * Use of Technology- Proficient use of clinical software, eligibility services, telecommunication, and peripheral scanning devices. * Digital Data Management - Accurately identify and assign patient data through critical assessment of documents to support care coordination and interprofessional communication. * Communication - Communicate professionally and adapt to the communication preferences or needs based upon the intended audience. Support alternative means of communication for patients and presents a positive and empathetic first point of contact for all contact via phone, portal, digital or print correspondence. * Regulatory Requirement Support - Accurately and consistently obtain written documentation including patient identification, consents, notification of privacy practices, adhere to all elements of HIPAA, FERPA, and Red Flags. * Performs other duties as assigned. Requirements Education & Experience * Required: High school plus one-year technical training or schooling. * Less than one year work experience required. One to three years work experience preferred. * Post hire- PSC's will complete HIPAA and FERPA training necessary for institutional compliance. Red Flag training will also be required due to use of payment processing devices. PSC's will be required to complete skill competency courses for all electronic platforms including EHR vendors and peripheral solutions, vaccine eligibility database, and all other trainings as needed to support. Knowledge: * HIPPA, FERPA, Red Flag training Skills: * PSC's must be team oriented and be flexible in working within their department to prioritize coverage of phones necessary for patient care. * Compassion, courtesy, and positivity are needed for daily interactions with patients as well as staff. * PSC's must also have excellent communication skills. * Employees handling payments must also demonstrate attention to detail and ethical guidelines. Abilities: * Employees handling payments must also demonstrate attention to detail and ethical guidelines. * Willingness to learn as needed. ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits. A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.

A.T. Still University's Kirksville School of Osteopathic Medicine (ATSU-KCOM) is seeking a non-exempt, full-time Patient Service Coordinator on the Kirksville, MO campus. Patient Service Coordinator (PSC)'s play an integral role in providing superior service to the faculty and patients of the clinics located on A.T. Still University's Kirksville Campus. PSC's are responsible for maintaining accurate patient data, expediting patient care through scheduling, and supporting revenue cycle through payment collections in a courteous manner that will reflect positively on both the clinic and the institution. This position reports to the Clinical Quality Coordinator. **Duties & Responsibilities** + Patient registration - Collect accurate patient data, patient scheduling, patient outreach/reminder scheduling, and support referrals/outpatient testing. + Primary accounting - Collect copays/balances, courteous collections of past due accounts, support clinic operations as needed, and assist with maintaining appropriate supplies as needed. + Use of Technology- Proficient use of clinical software, eligibility services, telecommunication, and peripheral scanning devices. + Digital Data Management - Accurately identify and assign patient data through critical assessment of documents to support care coordination and interprofessional communication. + Communication - Communicate professionally and adapt to the communication preferences or needs based upon the intended audience. Support alternative means of communication for patients and presents a positive and empathetic first point of contact for all contact via phone, portal, digital or print correspondence. + Regulatory Requirement Support - Accurately and consistently obtain written documentation including patient identification, consents, notification of privacy practices, adhere to all elements of HIPAA, FERPA, and Red Flags. + Performs other duties as assigned. Requirements **Education & Experience** + Required: High school plus one-year technical training or schooling. + Less than one year work experience required. One to three years work experience preferred. + Post hire- PSC's will complete HIPAA and FERPA training necessary for institutional compliance. Red Flag training will also be required due to use of payment processing devices. PSC's will be required to complete skill competency courses for all electronic platforms including EHR vendors and peripheral solutions, vaccine eligibility database, and all other trainings as needed to support. Knowledge: + HIPPA, FERPA, Red Flag training Skills: + PSC's must be team oriented and be flexible in working within their department to prioritize coverage of phones necessary for patient care. + Compassion, courtesy, and positivity are needed for daily interactions with patients as well as staff. + PSC's must also have excellent communication skills. + Employees handling payments must also demonstrate attention to detail and ethical guidelines. Abilities: + Employees handling payments must also demonstrate attention to detail and ethical guidelines. + Willingness to learn as needed. ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits . A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities. In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.

**UW Medicine Northwest** - **OPMC NW Digestive Health, Nephrology &** **Endoscopy Center** has an outstanding opportunity for a **Patient Services Specialist 2.** **WORK SCHEDULE** + Full-time, 100% FTE + Day Shift + Mondays- Fridays HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES** + Provide coverage for and respond to incoming phone calls, perform patient check-in, and process referrals for the OPMC NW Digestive Health Clinic, OPMC NW Nephrology, and OPMC NW Endoscopy Unit + Facilitate effective internal and external communication among staff, providers, and patients, including managing phone inquiries and scheduling appointments + Obtain and verify patient demographic, financial, and clinical information to support accurate and efficient patient registration + Collaborate with all members of the clinic team to ensure exceptional patient care and satisfaction + Perform other duties as assigned **REQUIREMENTS** + High school graduation or equivalent + One year of healthcare, administrative, or customer service experience + OR + An equivalent combination of education/experience **ABOUT UW MEDICAL CENTER-NORTHWEST** UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring **Northwest Outpatient Medical Center** and **Specialty Care Meridian Pavilion** . Teamwork. Community. Opportunity. (********************************************************************************** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (******************************** Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $23.82 hourly **Pay Range Maximum:** $34.66 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU 1199NW UWMC Northwest Service and Maintenance **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

UW Medicine Northwest -OPMC NW Digestive Health, Nephrology & Endoscopy Center has an outstanding opportunity for a Patient Services Specialist 2. WORK SCHEDULE * Full-time, 100% FTE * Day Shift * Mondays- Fridays HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth PRIMARY JOB RESPONSIBILITIES * Provide coverage for and respond to incoming phone calls, perform patient check-in, and process referrals for the OPMC NW Digestive Health Clinic, OPMC NW Nephrology, and OPMC NW Endoscopy Unit * Facilitate effective internal and external communication among staff, providers, and patients, including managing phone inquiries and scheduling appointments * Obtain and verify patient demographic, financial, and clinical information to support accurate and efficient patient registration * Collaborate with all members of the clinic team to ensure exceptional patient care and satisfaction * Perform other duties as assigned REQUIREMENTS * High school graduation or equivalent * One year of healthcare, administrative, or customer service experience * OR * An equivalent combination of education/experience ABOUT UW MEDICAL CENTER-NORTHWEST UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion. Teamwork. Community. Opportunity. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $23.82 hourly Pay Range Maximum: $34.66 hourly Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

UW Medical Center- Montlake - Radiology Services- This position is based at the UW Medical Center UW Tower based has an outstanding opportunity for a Patient Services Specialist (job profile: Patient Services Specialist 3) . WORK SCHEDULE * Full-time (40 hours per week) * Day, Shift * 930am-600pm * Full remote POSITION HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth DEPARTMENT DESCRIPTION Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family. From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results. All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments. We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services. Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed. * PRIMARY JOB RESPONSIBILITIES * Schedule patients focusing on patient safety and reducing the likelihood of medical/health care errors * Maintain clean, organized, professional work area, and performs other related duties as assigned * Create Epic orders and referrals for scheduling radiology exams to include exam specific CPT and ICD-10 codes, complete patient registration needs by creating and updating demographics, guarantor accounts, and insurance payors * Participate in process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders * Work towards departmental and team goals by analyzing Epic work queue orders and assist in workflow efficiency enhancements * Participate in use case improvement for the processing of external provider orders through the Fax document management application to be scheduled in Epic Skilled in identifying and driving solutions for the anesthesia and sedation nurse triage coordination * Act as a subject matter expert for their scheduling modality, think critically, and troubleshoot Epic errors for the team * Function proficiently within their team to assist with the training of new staff and act as a go to team resource * Support their team Lead in day-to-day operational goals * Assist in monitoring Epic schedule templates to ensure the group is performing proper resource level loading * Audit online ticket scheduling appointments for accuracy of order placement, referral completion, and resource selection * Analyze the No Show, Cancellation, Wait list follow up reports data, and the Online Scheduling reports to perform patient follow up and reduce revenue loss * Collaborate with Supervisor and Business Manager, to assist in capturing workgroup behavior and provide solutions for complex work workflow inefficiencies including external referral submissions, financial access payor authorization, imaging protocolling and coding changes, and patient access to services to ensure we are meeting the needs of our patient's as well as the departments' financial stability and success * Respond to patient's needs and concerns as appropriate maintaining Patient First mentality * Develop and maintain good working relationships within the department, with other departments and all medical staff * * REQUIREMENTS * High school graduation or equivalent * Two years Patient Services Specialist 2 experience OR * An equivalent combination of education/experience ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $45,432.00 annual Pay Range Maximum: $63,024.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

**Harborview Medical Center's - Radiology Services** has an outstanding opportunity for a **per-diem alternate shifts Patient Services Specialist** . **WORK SCHEDULE** + Per Diem HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **RESPONSIBILITIES** + Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging + Scheduling provider and ancillary service appointments + Obtaining patient demographic, financial, and clinical information + Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery **REQUIREMENTS** + High school graduation or equivalent AND + One year of healthcare, administrative, or customer service experience **OR** + An equivalent combination of education/experience **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only?Level?I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. **Challenge. Collaboration. Compassion. (********************************************************************************** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (********************************** Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $21.39 hourly **Pay Range Maximum:** $28.83 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit **************************************************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a temporary position **FTE (Full-Time Equivalent):** 0.00% **Union/Bargaining Unit:** WFSE HMC **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

**UW Medical Center-Montlake - Admitting Department** has an outstanding opportunity to hire a **Patient Services Specialist 2** . **WORK SCHEDULE:** + 100% FTE (40 hours per week) + Monday - Thursday and Sunday; 4:30pm - 1:00am + Evening Shift HIGHLIGHTS** + The Patient Service Specialist 2 has primary responsibility for facilitating patient admission, transfers, and discharges; and clerical duties in support of the unit + Be a part of a team dedicated to supporting UW Medicine where Patients Are First **PRIMARY JOB RESPONSIBILITIES** + Register patients; verify, collect and update demographic and financial information by appropriate means; determine eligibility for care; assign appropriate payor plans; verify eligibility and benefits for third party payors for planned and/or emergency services; verify insurance coverage; obtain authorizations; complete Medicare as a Secondary Payor form; document comments for financial file; obtain necessary signatures for consents; collect co-payment or other patient liabilities + Respond to patient questions; provide directions to specified areas such as clinics, units, ancillary and support departments, parking and eating facilities; assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources; assist patients and families with telephone calls; maintain confidentiality of patient information + Triage patient telephone calls to clinical staff; obtain necessary information for the return call; initiate emergency procedure when necessary + Communicate various types of information to patients, referral agencies, departments, physicians and the community such as financial arrangements for special programs and experimental protocols, hospital charge estimates, insurance coverage and billing procedures + Assist patients in completing various documents such as insurance forms and other patient paperwork + May coordinate death procedures, including disposition, and complete appropriate documentation + Participate in the development/testing/implementation of new organizational systems for the unit or department + Act as an advocate for patients and families through such activities as assisting them with locating appropriate staff to address their concerns and safeguard patient's privacy and confidentiality **REQUIREMENTS** + High School graduation or equivalent + One year of healthcare, administrative experience + An equivalent combination of education and experience may substitute for stated requirements **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Learn more: Excellence. Exploration. Education. (********************************************************************************************************* **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (******************************************************** Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $44,496.00 annual **Pay Range Maximum:** $59,976.00 annual **Other Compensation:** Evening Shift Differential: $1.35 per hour Night Shift Differential: $2.00 per hour Weekend Differential: $1.50 per hour **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** Evening Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Nonsupervisory **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Harborview Medical Center - Emergency Department Registration has an outstanding opportunity to hire a Patient Services Specialist 2. WORK SCHEDULE * 90% FTE (36 hours per week) * Night Shift * 7:00pm - 7:30am; Friday, Saturday, Sunday HIGHLIGHTS * The HMC ED Registration Patient Services Specialist serves as the primary resource for directing patient flow into Harborview Medical Center through the Emergency Department * The Patient Service Specialist will perform patient registrations, completion of patient pre-registration, First Net, front emergency room registration, back emergency room registration, and bedside registration * Be a part of a team dedicated to supporting UW Medicine where Patients Are First PRIMARY JOB RESPONSIBILITIES * Pre-register and check in patients upon arrival in the electronic system. * Verify insurance coverage, verify third-party payers. Obtain specific financial information such as copies of insurance cards and verify Medicaid and insurance coverage using online systems. * Coordinate patient care with other departments and outside hospitals and refer patients to Financial Counseling as needed. * Obtain the necessary signatures for consent for treatment, financial agreement, and privacy information according to HIPAA regulations. * Use the Epic systems, check for future/past appointments and PCP information. * Check patients' identification and scan insurance information into the electronic system. * Register patient in the back emergency room while working with Medics, Air Lift Northwest, American Medical Response, and nursing staff in a fast-paced environment. * Register patients in the front emergency room, collect and/or update demographic and financial information, and enter information into electronic systems. REQUIREMENTS * High School graduation or equivalent * One year of healthcare, administrative, or customer service experience * An equivalent combination of education and experience may substitute for stated requirements ABOUT HARBORVIEW MEDICAL CENTER As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. Challenge. Collaboration. Compassion. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $44,496.00 annual Pay Range Maximum: $59,976.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: Night Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 90.00% Union/Bargaining Unit: WFSE HMC About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

UW Medical Center-Montlake - Admitting Department has an outstanding opportunity to hire a Patient Services Specialist 2. WORK SCHEDULE: * 100% FTE (40 hours per week) * Monday - Thursday and Sunday; 4:30pm - 1:00am * Evening Shift HIGHLIGHTS * The Patient Service Specialist 2 has primary responsibility for facilitating patient admission, transfers, and discharges; and clerical duties in support of the unit * Be a part of a team dedicated to supporting UW Medicine where Patients Are First PRIMARY JOB RESPONSIBILITIES * Register patients; verify, collect and update demographic and financial information by appropriate means; determine eligibility for care; assign appropriate payor plans; verify eligibility and benefits for third party payors for planned and/or emergency services; verify insurance coverage; obtain authorizations; complete Medicare as a Secondary Payor form; document comments for financial file; obtain necessary signatures for consents; collect co-payment or other patient liabilities * Respond to patient questions; provide directions to specified areas such as clinics, units, ancillary and support departments, parking and eating facilities; assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources; assist patients and families with telephone calls; maintain confidentiality of patient information * Triage patient telephone calls to clinical staff; obtain necessary information for the return call; initiate emergency procedure when necessary * Communicate various types of information to patients, referral agencies, departments, physicians and the community such as financial arrangements for special programs and experimental protocols, hospital charge estimates, insurance coverage and billing procedures * Assist patients in completing various documents such as insurance forms and other patient paperwork * May coordinate death procedures, including disposition, and complete appropriate documentation * Participate in the development/testing/implementation of new organizational systems for the unit or department * Act as an advocate for patients and families through such activities as assisting them with locating appropriate staff to address their concerns and safeguard patient's privacy and confidentiality REQUIREMENTS * High School graduation or equivalent * One year of healthcare, administrative experience * An equivalent combination of education and experience may substitute for stated requirements ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Learn more: Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $44,496.00 annual Pay Range Maximum: $59,976.00 annual Other Compensation: Evening Shift Differential: $1.35 per hour Night Shift Differential: $2.00 per hour Weekend Differential: $1.50 per hour Benefits: For information about benefits for this position, visit ****************************************************** Shift: Evening Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.