Service Representative jobs at WASHINGTON UNIVERSITY OF VIRGINIA - 414 jobs
Customer Service Representative | Part-Time | Centene Community Ice Center
AEG 4.6
Maryland Heights, MO jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Customer ServiceRepresentative is responsible for the Front Information Desk. This is where the Customer ServiceRepresentative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The Customer ServiceRepresentative also performs a variety of other support for the administration office, staff and the facility in general.
This role will pay an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
Responsibilities
Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers.
Responds to inquiries regarding services, facilities, programs and events.
Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints.
Operates computerized public information and reservation systems in an efficient and accurate manner.
Responds to customer inquiries via telephone, in person and/or in writing as required.
Performs a variety of office clerical support activities.
Keeps supervisor and other appropriate staff informed of problems or other matters.
Interpret and enforce ice arena rules for customers.
Collect fees and record in software.
Qualifications
Must be 18 years of age, or older.
Ability to work a flexible schedule based on events, including long hours, nights, weekends and
holidays as needed.
Excellent customer service.
Ability to follow basic instruction and direction.
$15 hourly 2d ago
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Resident Services Specialist- Standby
Access, Inc. 4.5
Akron, OH jobs
ACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Karla Straus Director of HR, ************ Ext 211
ACCESS is dedicated to assisting women and children in our community that are experiencing homelessness. The agency encourages the development of self-esteem and promotes the attainment of self-sufficiency through its commitment to providing a safe, supportive, and holistic environment and through its programs of housing, education, advocacy, and empowerment.
We are looking for a Standby Resident Services Specialist to join our 10-person strong team. This position will be on standby during their assigned shifts to come in to cover same-day unplanned call-offs. Our ideal candidate is attentive, punctual, and engaged and passionate about Social Work. The position is responsible for the safety and security of the residents and premises of the Emergency Shelter.
Pay Rates
$5 per hour on standby Saturday & Sunday and Holidays
$4 per hour on standby Monday-Friday
Hours worked will be paid at $16 per hour plus shift diff
Shift Diff: 3:00pm-11:00pm $.50
11:00pm-7:00am $1.00
Standby hourly rate includes a phone stipend.
Available Schedules:
During these hours the standby employee must be available to come in to cover same day call-offs (within an hour from call).
Standby Resident Services staff must return missed calls to come in within 15 minutes.
Schedule A
Schedule B
Day
Time
Rate
Day
Time
Rate
Sunday
3-11 pm
$ 5.00
Sunday
11pm - 7 am
$ 5.00
Monday
3-11 pm
$ 4.00
Monday
11pm - 7 am
$ 4.00
Tuesday
3-11 pm
$ 4.00
Tuesday
11pm - 7 am
$ 4.00
Wednesday
3-11 pm
$ 4.00
Wednesday
11pm - 7 am
$ 4.00
Schedule C
Schedule D
Day
Time
Rate
Day
Time
Rate
Thursday
3-11 pm
$ 4.00
Thursday
11pm - 7am
$ 4.00
Friday
3-11 pm
$ 4.00
Friday
11pm - 7am
$ 4.00
Saturday
3-11 pm
$ 5.00
Saturday
11pm - 7am
$ 5.00
Weekends
Day
Time
Rate
Saturday
7am - 3pm
$ 5.00
Sunday
7am - 3pm
$ 5.00
QUALIFICATIONS:
Required: Demands a mature, responsible individual. They must possess excellent skills in crisis management, listening, verbal and written communication, maintaining professional and personal boundaries, conflict resolution, and basic computer skills.
Reliable transportation is required.
Preferred: Experience in Social Services, Health Care, or Customer Services. Demonstrated knowledge of community resources and an understanding of issues affecting individuals experiencing homelessness. Demonstrated knowledge of emergency medical procedures.
DUTIES AND RESPONSIBILITIES:
Maintain the safety and security of residents and the shelter.
Conduct hourly building checks (doors, rooms, alarms, emergency exits) and document completion.
Monitor common areas and maintain active presence throughout the building.
Intervene and de-escalate situations per agency policy to ensure resident and staff safety.
Verify and log visitors; monitor security cameras and phone coverage.
Understand and follow emergency procedures (fire, power outage, gas/electric shut-off).
Supervise residents' activities, enforce house rules, and assist with daily routines.
Complete shift reports, logs, and required documentation accurately.
Maintain confidentiality and adhere to all agency policies and procedures.
Prepare resident rooms, manage property storage, and assist with mail distribution.
Attend staff meetings and perform additional duties as assigned.
Remain at post until relieved; brief incoming staff on pertinent information.
Physical Requirements:
Occasional need to climb stairs while carrying items up to 25 lbs.
Must be able to remain in a stationary position during shift
Moves items up to 25 lbs.
Bending, twisting, kneeling, reaching, walking occasionally
Must be able to pass physical and written certification training for CPR.
Job Type: Standby
Benefits:
Employee assistance program
Free Meal During Shift
Education:
High school or equivalent (Required)
Experience:
Social Work, Health Care, or Customer Service: 1 year (Preferred)
License/Certification:
Driver's License (Preferred)
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$16 hourly 2d ago
The Spark Service Representative (Student Position)
Ferris State University 4.4
Grand Rapids, MI jobs
The Spark is seeking students for the ServiceRepresentative position. This position may be your opportunity for growth and leadership available. Position Type: Student Position Position Requirements: *Must have ability to multitask, prioritize and adjust to new assignments quickly
* Collaborate with support team members to accomplish t Essential Duties/Responsibilities: *Answer questions
* Assist customers with merchandise selection
* Address customer concerns
* Operate point-of-sale terminal for cash, charge sales, and return transactions
* Stock and price merchandise in stockroom
* Folding and arranging shelves, fixtures and displays for peak sales periods, promotions and events Number of Positions Available: 1 Documents Needed to Apply: Resume, Class Schedule Job Close Date: Feb 13, 2026 EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement.
$32k-41k yearly est. 7d ago
Proofreader & Customer Representative Specialist - Remote - (DAY OR NIGHT SHIFT)
Visitation Academy 3.4
Saint Louis, MO jobs
Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders:
Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text.
Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work.
Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency.
Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product.
Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies.
Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table:
Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes
Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job
Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring
Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality
Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line
Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy
$33k-38k yearly est. 60d+ ago
Aftermarket Services Rep
Caterpillar 4.3
North Carolina jobs
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About EPD:
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
Job Summary:
Caterpillar's Electric Power Division has an open opportunity withing Caterpillar Switchgear as an Advanced Electrical ServicesRepresentative. The Advanced Electrical ServicesRepresentative will manage dealers' relationships to market company products and services and assists in the development of dealer sales capability.
What you will do:
Partner with dealer's Product Support Managers and Product Support Sales Reps (PSSRs) to influence End User and Engineering Resources to influence sales effectiveness.
Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
Understanding the business model and act within the business process to provide guidance and direction for achieving revenue and growth targets.
Designing and assisting (aiding?) dealers with the forecast, sales strategy planning, and sales techniques, supporting the rollout of new products.
Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
Presenting products or services for stakeholders, answering any customer questions, and addressing their needs.
What you will have:
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Level Working Knowledge:
Discusses industry-specific flagship products and services.
Demonstrates current knowledge of the regulatory environment for industry segment.
Describes the contribution of own function as it relates to the industry segment.
Participates in major industry professional associations; subscribes to industry-specific publications.
Currently works with a major industry segment and associated functions and features.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
Applies an assigned technique for critical thinking in a decision-making process.
Identifies, obtains, and organizes relevant data and ideas.
Participates in documenting data, ideas, players, stakeholders, and processes.
Recognizes, clarifies, and prioritizes concerns.
Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Basic Understanding:
Describes non-verbal behaviors that influence the interpretation of the message.
Cites examples of effective and ineffective communications.
Explains the importance of effective business communication.
Speaks/writes using correct language, mechanics, and gestures.
Collaborates with required support teams and support industry segments to meet the customer needs.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Level Basic Understanding:
Describes qualities of effective and ineffective negotiations.
Explains the basic concepts of negotiating.
Accesses organizational policies and practices for negotiating.
Utilizes techniques for establishing rapport and building trust.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Working Knowledge:
Provides prompt and effective responses to client requests and interactions.
Monitors client satisfaction levels on a regular basis.
Alerts own team to problems in client satisfaction.
Differentiates the roles and responsibilities in a business relationship.
Works with clients to address critical issues and resolve major problems.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Level Basic Understanding:
Presents product, technology or service costs and benefits in reaction to prospect or customer requests.
Describes general concepts, practices and benefits of value-based versus product selling.
Documents proposed product/service solutions to be presented to potential customers.
Pursues additional 'value selling' education or training to enhance traditional sales practices.
Top Candidates Will Also Have:
The Ability to work independently and without constant supervision.
Bachelor's degree or equivalent work experience.
5+ years of product support field experience with power systems and generator controls.
Intermediate knowledge of customer solutions (parts products, service offerings, solution offerings).
Experience in the markets / industries being served
Experience in sales & marketing areas.
Additional Information:
This position is located in NC-Home in North Carolina; SC-Home in South Carolina; MD-Home in Maryland; or VA-Home in Virginia.
Domestic travel of 40-50% is required.
Domestic relocation assistance is not offered for this position.
Visa sponsorship is not offered for this position.
Final Details:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at ***************************
#LI
Summary Pay Range:
$97,530.00 - $146,290.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ***************************.
Posting Dates:
January 15, 2026 - January 29, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$27k-31k yearly est. Auto-Apply 8d ago
Aftermarket Services Rep
Caterpillar, Inc. 4.3
North Carolina jobs
**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About EPD:**
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
**Job Summary:**
Caterpillar's Electric Power Division has an open opportunity withing Caterpillar Switchgear as an Advanced Electrical ServicesRepresentative. The Advanced Electrical ServicesRepresentative will manage dealers' relationships to market company products and services and assists in the development of dealer sales capability.
**What you will do:**
+ Partner with dealer's Product Support Managers and Product Support Sales Reps (PSSRs) to influence End User and Engineering Resources to influence sales effectiveness.
+ Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
+ Understanding the business model and act within the business process to provide guidance and direction for achieving revenue and growth targets.
+ Designing and assisting (aiding?) dealers with the forecast, sales strategy planning, and sales techniques, supporting the rollout of new products.
+ Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
+ Presenting products or services for stakeholders, answering any customer questions, and addressing their needs.
**What you will have:**
+ **Industry Knowledge:** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.Level Working Knowledge:
+ Discusses industry-specific flagship products and services.
+ Demonstrates current knowledge of the regulatory environment for industry segment.
+ Describes the contribution of own function as it relates to the industry segment.
+ Participates in major industry professional associations; subscribes to industry-specific publications.
+ Currently works with a major industry segment and associated functions and features.
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Working Knowledge:
+ Applies an assigned technique for critical thinking in a decision-making process.
+ Identifies, obtains, and organizes relevant data and ideas.
+ Participates in documenting data, ideas, players, stakeholders, and processes.
+ Recognizes, clarifies, and prioritizes concerns.
+ Assists in assessing risks, benefits and consideration of alternatives.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Basic Understanding:
+ Describes non-verbal behaviors that influence the interpretation of the message.
+ Cites examples of effective and ineffective communications.
+ Explains the importance of effective business communication.
+ Speaks/writes using correct language, mechanics, and gestures.
+ Collaborates with required support teams and support industry segments to meet the customer needs.
+ **Negotiating:** Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Level Basic Understanding:
+ Describes qualities of effective and ineffective negotiations.
+ Explains the basic concepts of negotiating.
+ Accesses organizational policies and practices for negotiating.
+ Utilizes techniques for establishing rapport and building trust.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Level Working Knowledge:
+ Provides prompt and effective responses to client requests and interactions.
+ Monitors client satisfaction levels on a regular basis.
+ Alerts own team to problems in client satisfaction.
+ Differentiates the roles and responsibilities in a business relationship.
+ Works with clients to address critical issues and resolve major problems.
+ **Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.Level Basic Understanding:
+ Presents product, technology or service costs and benefits in reaction to prospect or customer requests.
+ Describes general concepts, practices and benefits of value-based versus product selling.
+ Documents proposed product/service solutions to be presented to potential customers.
+ Pursues additional 'value selling' education or training to enhance traditional sales practices.
**Top Candidates Will Also Have:**
+ The Ability to work independently and without constant supervision.
+ Bachelor's degree or equivalent work experience.
+ 5+ years of product support field experience with power systems and generator controls.
+ Intermediate knowledge of customer solutions (parts products, service offerings, solution offerings).
+ Experience in the markets / industries being served
+ Experience in sales & marketing areas.
**Additional Information:**
+ This position is located in NC-Home in North Carolina; SC-Home in South Carolina; MD-Home in Maryland; or VA-Home in Virginia.
+ Domestic travel of 40-50% is required.
+ Domestic relocation assistance is not offered for this position.
+ Visa sponsorship is not offered for this position.
**Final Details:**
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at ***************************
\#LI
**Summary Pay Range:**
$97,530.00 - $146,290.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ***************************.
**Posting Dates:**
January 15, 2026 - January 29, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (*********************************************** .
$27k-31k yearly est. 7d ago
Customer Success Consultant, Indiana (Remote)
Cengage Learning 4.8
Indiana, PA jobs
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values inclusion, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************
As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value.
What you'll do here:
* Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle.
* Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers.
* Develop and implement tailored success plans that align with customer goals and increase product usage.
* Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data.
* Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes.
* Conduct regular health checks to assess value realization and identify opportunities for growth.
* Analyze customer data to uncover risks, renewal challenges, and upsell opportunities.
Skills you will need here:
* Proven ability to quickly learn and master new systems and applications.
* Excellent communication and presentation skills.
* Strong analytical skills with the ability to translate data into actionable insights.
* Ability to explain technical concepts in a clear, business-friendly manner.
* Skilled at managing and prioritizing multiple customer needs simultaneously.
Preferred:
* Bachelor's degree preferred.
* 5+ years of experience in a Sales or Customer Success role.
* Experience in Educational Technology or Higher Education.
* Familiarity with the Higher Education landscape, including Learning Management Systems (LMS).
* Requirement to travel between 20-30% by both air and car
Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$67,000.00 - $87,100.00 USD
$67k-87.1k yearly Auto-Apply 10d ago
Customer Experience Representative
Tacoma 4.3
Tacoma, WA jobs
Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company.
Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs
Primary Duties and Responsibilities:
Answers telephones, emails and texts and responds to inquiries in a professional manner.
Conducts sales calls for prospective members.
Processes student registrations using effective sales/customer service techniques.
Resolves customer concerns/complaints using a professional approach.
Assists customers with purchases of merchandise and memberships.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms.
Makes calls to resolve open account problems
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Job Qualifications and Skills
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training
About Goldfish Swim School:
Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
Our pools are disinfected with chlorine to provide the safest swimming environment
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensation: $17.50 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
$17.5-20 hourly Auto-Apply 60d+ ago
Client Services Representative (EFAVC)
Nc State University 4.0
Raleigh, NC jobs
Preferred Qualifications Previous client service experience in a veterinary or medical setting. Knowledge of medical records software, MS Office products and/or Google Apps (or similar software), email, fax and copy machines. Excellent verbal and written communication skills, and strong organizational and multitasking skills. Exceptional customer service skills and the ability to interact professionally with clients, faculty, and staff in demanding situations. Ability to interpret VHC guidelines and client needs to determine emergency situations. Emotional intelligence, ability to empathize, and the ability to mentally process difficult cases.
Work Schedule
Monday - Friday; 8:00 am - 5:00 pm, occasional overtime & holidays required
$24k-28k yearly est. 2d ago
Account Services Representative (CC: 126358)
Valley View Community Unit School District 365U 4.3
Illinois jobs
Print Shop/Account ServicesRepresentative
JOB SUMMARY: As a member of Valley View School District's Printing Services Team, work under the general direction of the Director of Printing Services and the day-to-day direction of the Team Leader to provide:
Printing website order submission account support for password resets, building location updates, registering an account and ordering assistance.
Phone support for teachers, administrative staff and vendors.
Daily response support of the Printing Services general mailbox.
Reconciliation of payments made on outstanding balances for printing orders
Billing support by creating invoices for email and walk-in orders.
Scanning and filing support for print orders, receiving reports and Copy Operator job logs.
ESSENTIAL FUNCTIONS: To support the above, the Account ServicesRepresentative will fulfill the following job functions for the organization:
Website Support:
Provide efficient and accurate instruction to our website users, seeking assistance submitting orders to the Digital Printshop website.
Coordinate website issues with the Director and Team Leader promptly.
Manually enter print orders which contain more details than what the site can support.
Monitor the daily volumes of print orders being submitted and print out billable order tickets for management to assign to operators.
Phone and General Inbox support:
Answer phone calls and provide support to callers. Re-direct calls coming in.
Provide timely answers to questions coming in through the general Printing Service mailbox.
Forward emails to management and staff when necessary.
Billing and Payment Reconciliation support:
Use Digital Printshop to build invoices as they come in from emails, phone calls and walk-ins.
Use Quickbooks accounting software to reconcile payments coming in which include checks, journal entries from the Finance Department and credit card payments.
Asset management: Ensure the Districts assets are secured, documented and maintained through the use of:
Inventory
Monitoring applications
Reporting tools
Other duties as assigned
QUALIFICATIONS:
EXPERIENCE
At least 2 years of work experience within customer support role preferred
At least 2 years of work experience within a school district preferred
Experience working with accounting software preferred
OTHER SKILLS AND ABILITIES
Strong technical and analytical skills with proven problem-solving ability
Effective interpersonal and communication skills (written and verbal; as well as technical and non-technical communication skills)
Focus on secure work practices; ability to follow security protocols with emphasis on ensuring confidentiality in the work environment
Ability to work under pressure and provide a high level of customer support, maintain composure and focus regardless of the situation
Flexible and open to change within a dynamic work environment
Foster a positive working and learning environment
Ability to work successfully under direction, independently and in conjunction with other departmental team members that have varying levels of technical expertise;
Willingness to take a team perspective and view situations from a District wide rather than local perspective
Strong organizational skills that includes work flow management, time management and planning ability
Ability to provide technical support and training to end users in “laypersons' terms” at their technical level and often on their schedule
Ability to work Monday thru Friday during the hours of 7:30am - 4:00pm
SALARY RANGE: $21.00/Hour-$24.00/Hour
BENEFITS:
Medical/Vision and Dental coverage through BCBSIL
FSA and Dependent DayCare accounts
Life, AD&D, and Long Term Disability insurance
IMRF contribution included in base salary
403B
Yearly professional development allotment
TERMS OF EMPLOYMENT: The work year for this position is 12 months. The salary is based on market and district comparisons as determined by the Superintendent or his/her designee.
EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of professional personnel.
APPLICATION PROCEDURE: Applicants should apply on line at ************ and upload a letter of application with a resume and three (3) current letters of recommendation, dated within the last twelve (12) months.
SELECTION PROCEDURE: The deadline for receiving applications is open Until Filled. Interviews with selected applicants will be held as soon as practicable.
EQUAL OPPORTUNITY EMPLOYER
$21-24 hourly 40d ago
Client Services Representative - Large Animal
Nc State University 4.0
North Carolina jobs
Preferred Years Experience, Skills, Training, Education - General Knowledge of equine and farm animal species, breeds, common medicla issues, and the anatomy and phusiology terminology of these animals. - Knowledge of Google Suite, email, and scanners. - Excellent verbal and written communication skills. - Strong organizational, multitasking, and customer service skills. - Ability to interact professionally with clients, faculty, and staff in demanding situations. - Ability to interpret VHC guidelines and client needs to determine emergencies. - Ability to manage multiple phone lines while assisting in-person clients. - Emotional intelligence, ability to empathize and mentally process difficult cases. - Ability to lift up to 30 pounds, with or without reasonable accommodations. - Previous client service experience in a veterinary emergency, ICU , or medical setting is preferred.
Work Schedule
Monday - Friday (8am - 5 pm)
$24k-28k yearly est. 1d ago
Client Services Representative - (SAER)
Nc State University 4.0
North Carolina jobs
Preferred Years Experience, Skills, Training, Education - Knowledge of Google Suite, email, and scanners. - Excellent verbal and written communication skills. - Strong organizational, multitasking, and customer service skills. - Ability to interact professionally with clients, faculty, and staff in demanding situations. - Ability to interpret VHC guidelines and client needs to determine emergencies. - Ability to manage multiple phone lines while assisting in-person clients. - Emotional intelligence, ability to empathize and mentally process difficult cases. - Ability to lift up to 30 pounds, with or without reasonable accommodations. - Previous client service experience in a veterinary emergency, ICU , or medical setting is preferred.
Work Schedule
TBD, 4(10hr) shifts per week, afternoons/evenings Mon - Thurs.
$24k-28k yearly est. 1d ago
Client Services Representative - Float
Nc State University 4.0
North Carolina jobs
Preferred Years Experience, Skills, Training, Education - Knowledge of Google Suite, email, and scanners. - Excellent verbal and written communication skills. - Strong organizational, multitasking, and customer service skills. - Ability to interact professionally with clients, faculty, and staff in demanding situations. - Ability to interpret VHC guidelines and client needs to determine emergencies. - Ability to manage multiple phone lines while assisting in-person clients. - Emotional intelligence, ability to empathize and mentally process difficult cases. - Ability to lift up to 30 pounds, with or without reasonable accommodations. - Previous client service experience in a veterinary emergency, ICU , or medical setting is preferred.
Work Schedule
TBD, 4(10hr) shifts per week, afternoons/evenings Mon - Thurs.
$24k-28k yearly est. 1d ago
Enrollment Services Representative I
Lincoln Land Community College, Il 2.9
Springfield, IL jobs
Quick Link ****************************************** Position Title Enrollment ServicesRepresentative I Full Time or Part Time Full Time Months Worked Per Year 12 Hours Worked Per Week 40 Work Schedule Monday - Friday, 8AM-5PM
The Enrollment ServicesRepresentative I makes an impact where student success begins by providing front-line, student-centered support across Enrollment Services. This role assists students by answering questions, explaining processes, and guiding them to the appropriate departments. Responsibilities include supporting admissions, registration, records, testing, and financial aid processes; processing credit and non-credit registrations and transcripts; scheduling appointments; proctoring exams; and assisting staff with daily operations and special projects. The ideal candidate demonstrates strong customer service skills, attention to detail, a positive attitude, and a team-oriented approach while maintaining student confidentiality.
As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 10 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!
Minimum starting salary will be no less than $41,505 per year with an excellent benefit package.
LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.
Required Qualifications
Associates degree OR two years of relevant office/customer service experience.
Employment is contingent upon the successful completion of a criminal background check.
Preferred Qualifications Physical Requirements Position Salary Minimum starting salary will be no less than $41,505 per year with an excellent benefit package.
Requisition Detail Information
Open Date 12/15/2025 Last Day to Apply Open Until Filled Yes Special Instructions to Applicants
This position will be open until filled; however, applications must be received on or before Thursday, January 8, 2026, to be considered during the initial review window. Applicants chosen for interview will be initially contacted by email. In-person interviews for this position are anticipated to begin January 27 with an anticipated start date of February 24.
If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.
If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at ************ if you have any questions.
Lincoln Land Community College
ATTN: Human Resources
P.O. Box 19256
Springfield, IL 62794
Job Duties
Description of Job Duty
Provide a wide variety of support services to students while anticipating current and future needs.
Essential Duty? Yes Description of Job Duty
Employ quality customer service skills to analyze student needs and ensure that students are directed to the appropriate department and the staff.
Essential Duty? Yes Description of Job Duty
Resolve basic questions and communicate process completion steps to students.
Essential Duty? Yes Description of Job Duty
Assist students in completing various registration, admission, records, testing and financial aid processes.
Essential Duty? Yes Description of Job Duty
Complete registration processing for students and members of the community into credit and non-credit courses.
Essential Duty? Yes Description of Job Duty
Serve as a public relations representative for the public at-large by providing admission, registration, records, testing, financial aid, and other pertinent information.
Essential Duty? Yes Description of Job Duty
Process official and unofficial transcripts.
Essential Duty? Yes Description of Job Duty
Maintain student confidentiality in accordance with FERPA regulations.
Essential Duty? Yes Description of Job Duty
Proctor tests for students and clients, ensuring that all Testing Center processes are followed.
Essential Duty? Yes Description of Job Duty
Schedule appointments for students.
Essential Duty? Yes Description of Job Duty
Assist staff in all Enrollment Services areas with daily work and special projects as assigned.
Essential Duty? No Description of Job Duty
Demonstrate a positive attitude and a team approach toward accomplishing departmental and institutional goals.
Essential Duty? No Description of Job Duty
Perform other duties as assigned.
Essential Duty? No
Reference Requests
A document provided by a reference in support of a job application.
Reference Request Details
Require Applicants to submit references for this position? No Last day a reference provider can submit a recommendation Minimum number of references 3 Maximum number of references Applicant Special Instructions
Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.
Title: Access Audience ServicesRepresentative (Access ASR) Reports to: Audience Services Manager Supervises: n/a Classification: Contractor The Chicago Humanities Festival connects people to the ideas that shape and define us, and promotes the lifelong exploration of what it means to be human. CHF fosters curiosity, celebrates creativity, explores the boundaries of contemporary knowledge and culture, and challenges us to see ourselves and the world anew. Collaborating with nearly 40 of Chicago's major cultural and educational institutions, CHF produces over 100 events annually and partners with nearly 40 venues around Chicago annually, as well as stewards a vibrant online home for the humanities. CHF has an international reputation for innovation and creativity, featuring an exceptional roster of writers, scholars, performers, and visual artists in its programs and online.
Position Description
Working closely with the Audience Accessibility Coordinator, the Access ASR will work alongside the Audience ServicesRepresentatives (ASRs) to facilitate ticket and accessibility requests, as well as any accessibility needs at events, being the frontline voice of CHF. They provide friendly, welcoming customer service to people of all ages and abilities by email, phone, and virtual chat. They work independently as project leaders and together with their box office peers.
Primary Duties and Responsibilities
● Provide excellent customer service by phone, email, virtual chat, and in-person.
● Effectively and accurately provide information regarding our events and membership program.
● Responsible and accountable for properly handling transactions for ticket sales, membership, and donations, charging appropriate prices, and following guidelines for free and discounted tickets.
● Carefully maintain customer records using our new custom ticketing system and donor database Raiser's Edge.
● Fulfill requests for accessible accommodations, which includes closed captioning, ASL interpretation, and audio description.
● Serve as box office manager at assigned venues for in-person events, which includes interfacing with the public, processing ticket sales on-site, overseeing will call.
● Meet with CHF and venue staff for site visits to become familiar with venue assignments in accessibility (typically 1-2 paid hours of site visits per venue scheduled).
● Support and troubleshoot accessibility at events with the Audience Accessibility Coordinator.
● Collaborating with the Audience Accessibility Coordinator on accessibility projects which include but not limited to, digital closed captioning, independent research and gathering data.
● Assist administrative staff on projects as assigned.
Qualifications
● Minimum one year experience in theater box office, customer service/hospitality, or call center.
● A demonstrated commitment to excellent customer service and enjoy working with the public.
● A professional demeanor with good communication skills.
● Tech-savvy with solid computer, data entry, and database management experience.
● Strong organization skills and attention to detail in a fast-paced environment.
● A demonstrated resourcefulness and independence in problem solving/troubleshooting.
● A demonstrated flexibility and grace under pressure.
● Prior experience with arts or cultural organizations is a plus, though not required.
● Prior training in diversity, equity, inclusion, and accessibility is required. Be sure to describe your experience in these areas.
● Experience with American Sign Language and Braille is a plus, but not required.
● Experience with sensory friendly event production is a plus, but not required.
Contract, Hours, and Compensation
● This position is paid on the 15th and last day of the month, based on hours worked, at $18/hour, with a scheduled max of 20 hours per week.
● The Spring season contract runs approximately late February through late May.
● ASRs work a predefined schedule that may include:
● Monday-Friday, 9:30-1:30 or 1:30-5:30 on non-event days
● Some weekday evening and weekend availability is required for event dates
● Required availability dates May 7 and May 14, 2022. Preferred March 2, 2022.
● Training and orientation will be compensated.
Work Location
As is true of our entire staff, weekday hours will be a hybrid with remote “at-home” work and in-person work at our Chicago River North office. While working remotely, you will have access to a CHF laptop. CHF events are held at venues throughout Chicagoland. Travel stipend/reimbursement available for work on event days.
COVID-19 Policies
As part of our commitment to providing a healthy and safe workplace, CHF is requiring employees and contractors to provide proof that they are vaccinated against COVID-19 within the first week of employment. If a vaccination is not possible, a request for a medical or religious exemption can be made with Human Resources.
Commitment to Diversity, Equity, and Inclusion
The Festival is committed to providing a diverse, equitable and inclusive workplace, where all employees and volunteers, whatever their gender, race, religion, ethnicity, national origin, age, sexual orientation or identity, education or disability, feels valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and policies. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.
To Apply
Email the following materials to David Carasquillo, Audience Services Manager, by February 11, 2022.
● Cover letter
● Résumé
● Contact information for 3 professional references
Format subject line - 2022 Spring Access ASR Application: [Your Name]
[Example] 2022 Spring Access ASR Application: Jane Smith
Please include how/where you found the job posting in your cover letter
Candidates who are selected for an interview will be notified via email.
Thank you!
We look forward to reviewing your materials.
Email applications only. No phone calls please.
$18 hourly 60d+ ago
Ticket Services Representative
Goodman Theatre 4.2
Chicago, IL jobs
JOB TITLE: Ticket ServicesRepresentative
REPORTS TO: Ticket Services Manager
FLSA STATUS: Part-Time, Hourly, Non-Exempt
COMPENSATION RATE: $17.82 per hour
UNION: IATSE Local 750
POSITION SUMMARY:
This position is responsible for providing high-quality customer service to patrons attending the theater. This position operates on a hybrid schedule, with both in-person and remote components and will require nights and weekend shifts at both the Theater of The Mind (333 North Lasalle St) and The Goodman (170 North Dearborn St) locations.
RESPONSIBILITIES:
Process all elements of subscriber and single ticket transactions: sell single tickets, subscriptions, and process exchanges
Appropriately assist patrons with access needs and special-seating requests
Assist with patron account maintenance projects
Complete other ticketing related tasks in support of the Goodman's Ticket Services Department to ensure quality constituent service
QUALIFICATIONS & EXPERIENCE:
Ticketing and Customer Service experience preferred.
Proficient in CRM platforms, with a preference for Tessitura
Ability to work independently as well as in a team and group environment
Ability to work efficiently with attention to detail in a fast-paced work environment
The box office is open seven days a week, therefore weekend and evening availability is required-ideally, 24 hours per week
Model Behavior and values consistent with The Goodman's Community Agreements and furthering The Goodman's IDEAA (Inclusion, Diversity, Equity, Anti-Racism and Access) goals.
BACKGROUND:
Chicago's theater since 1925, The Goodman is a not-for-profit arts and community organization in the heart of the Loop, distinguished by the excellence and scope of its artistic programming and community engagement. The theater's artistic priorities include new play development (more than 150 world or American premieres), large scale musical theater works and reimagined classics.
We at The Goodman believe that a diversity of people, ideas and cultures in our organization enriches both the art on stage and our civic engagement. In our workplace, we strive to reflect the communities we serve, and make space in which everyone is empowered to bring their full, authentic self to work. The Goodman values equity, diversity and inclusion and is committed to approaching our work through the practice of anti-racism. Learn more at GoodmanTheatre.org/Accountability
ADDITIONAL INFORMATION:
The Goodman is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. By dedicating itself to three guiding principles-quality, diversity and community- The Goodman seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.
The Goodman is an inclusive and accessible employer. Successful candidates will have experience working with diverse groups of people and will demonstrate a deep commitment to advancing equity and inclusion at The Goodman.
The Goodman uses E-Verify to confirm the identity and employment eligibility of all new hires.
HOW TO APPLY:
Qualified individuals are invited to apply by uploading a resume and selecting the “Start Application” button on the right side of the page. On the next page, please attach a cover letter when prompted. No phone calls, please.
$17.8 hourly 1d ago
Art Show Customer Service
Artome 4.0
Marietta, GA jobs
Are you a creative and passionate individual with a love for art and a heart for making a difference in young lives? Artome School Art Shows is excited to offer an opportunity for you to join our team as a Full or Part\-Time Art Show Manager. If you have an affinity for artistic expression and enjoy working with children, you can play a vital role in creating unforgettable art show experiences for schools and their communities, all while enjoying the flexibility of a part\-time schedule that fits your lifestyle.
If you're an enthusiastic individual who wants to make an impact, and explore your passion for art and working with children, apply today! Join us in creating art show experiences that leave a lasting impression on schools and their communities! We look forward to receiving your application and discussing the possibility of you joining our team.
Requirements Responsibilities:
Join a dynamic team to load and unload art show materials, ensuring everything is set for transportation.
Safely travel to various preschools, elementary, and middle schools using company\-provided trucks.
Lead a team that sets up and breaks down art shows at schools, creating appealing and organized displays.
Utilize your passion for art and children as you assist attendees in finding their children's artwork, making the event truly special.
Showcase your excellent customer service skills by guiding parents, family, and friends through the check\-out process.
Contribute your attention to detail to maintain accurate inventory records before and after each art show.
Take charge in addressing any on\-site challenges alongside colleagues, ensuring the success of the event.
Uphold our company's standards of professionalism while fostering positive interactions with school staff, attendees, and peers.
Paid in\-state and out\-of\-state travel available for selected events.
Qualifications:
Passion for art and\/or working with children
High school diploma or equivalent
Prior experience in event management, customer service, or related roles is a plus
Physical ability to handle art show materials, including frames and artwork (up to 35 lbs)
Excellent communication and interpersonal skills
Strong organizational abilities, attention to detail, and time management
Independent and team\-oriented work approach
Valid driver's license with a clean driving record
Flexibility to work weekends and occasional travel
Enthusiasm for contributing to educational fundraising initiatives
Benefits
Competitive pay
Comprehensive training and ongoing support
Opportunity to engage with your passion for art and children
Flexible part\-time schedule tailored to your availability
Positive and collaborative work environment
Potential for personal and professional growth within our company
​ Paid in\-state and out\-of\-state travel available for selected events
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$15 hourly 60d+ ago
Hospitality Professional | Full-Time Starting from $15.25
Ellisville 3.5
Ellisville, MO jobs
Full-Time Position (36+ Hours Per Week)
We are looking for people who are passionate about serving others.
Benefits
100% Free College Tuition
Health insurance
Dental insurance
Vision insurance
Flexible and Consistent schedule
401(k) matching
Employee discount
Life insurance
Tuition Reimbursement/Scholarships
Total Potential Compensation $56.9k-$59.5k / year
Annual wage compensation $31.7k-$34.3k/year, up to $40.7K/year with overtime
100% Free College Tuition - Estimated $16,000 Annually *Bachelor's Degree*
Access to college scholarship opportunities of up to $2500 per year
Free meals - Estimated $2,080 Annually
401K - Estimated $1,320 Annually
Employer's contribution towards Medical Insurance Premiums - $3,300
Total compensation package- $56.9k-$59.5k/year, up to $65.9k with overtime
Requirements
Show Honor, Dignity and Respect to all members of the Chick-fil-A Ellisville team.
Show up on time, have a great attitude and work hard for your entire shift.
Be willing to learn. Prior experience is not necessary.
Job Description
At Chick-fil-A, the Hospitality Professional role is more than just a job, it's an opportunity for learning, growth, and advancement. In addition to working directly with an independent Operator and a team of Directors, Hospitality Professionals gain life experiences that go far beyond just serving a great product in a friendly environment.
Job Expectations (Your Impact)
Always have a “Food Safety First” mindset.
Be positive and display a servant hearted attitude with a warm personality.
Engage with our guests by anticipating and responding to their needs through clear and pleasant communication.
Execute hospitality by ensuring all guests receive prompt & continual care.
Maintain a calm demeanor, especially during periods of high volume, to preserve a hospitable experience for our guests.
Become knowledgeable of all menu items.
Prepare all food with accuracy, speed, and quality.
Look for opportunities to serve your team when not serving a guest.
Work-Life Balance
We get it. You have a life. We work with you to develop a work schedule that works with you and for you. After lots of feedback from our Chick-fil-A family, we have found our biggest strength. It is our “Team Member Work-Life Formula”: consistency + flexibility = great work-life balance. We know you have a life and we work with you to create the best work-life balance, including spending every Sunday with loved ones.
$56.9k-59.5k yearly 60d+ ago
Service Center Representative
St. Charles Community College 3.5
Lake Saint Louis, MO jobs
Job Description
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations.
SCC is looking for a full-time Service Center Representative to join our Student Services Department.
POSITION SUMMARY:
The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer the college's main phone number promptly and professionally.
Provide general information about the college, including admissions, programs, events, and services.
Direct calls to the appropriate departments or individuals based on the caller's needs.
Maintain an up-to-date directory of college departments, services, and staff.
Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department.
Keep accurate records of calls, including the nature of the inquiry and any actions taken.
Assist with other administrative tasks, such as managing the reception area and supporting other departments.
Maintain a high level of confidentiality regarding student and staff information.
Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information.
MINIMUM EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Some college coursework preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
PREFERRED EXPERIENCE:
Previous experience in a call center, customer service, or administrative role is desirable.
Experience in an educational setting is a plus.
St. Charles Community College is an Equal Opportunity Employer.
$34k-40k yearly est. 2d ago
Part-Time ATS Reservationist (Grant-Funded)
Southwestern Illinois College 3.8
Belleville, IL jobs
ANNOUNCEMENT Southwestern Illinois College is accepting applications for the SWIC part-time, grant-funded position of ATS Reservationist. These positions are covered under the agreement between the College and Local 6600 IFT/AFT, AFL/CIO. Your application will be placed in a pool for review as positions become available.
POSITION DESCRIPTION
In accordance with the Mission and Values of Southwestern Illinois College, this is a part-time position funded by external funds. The ATS Reservationist receives customer calls and accurately records customer reservation information in a computer based environment, provides accurate route and schedule information to the customer, and is responsible for follow-up data entry and record keeping. Flexibility in scheduling including availability Sunday through Saturday, primarily regular daytime hours. This position is contingent upon external funds.
QUALIFICATIONS
1. High school dipolma or GED equivalent is required.
2. Prior work experience of at least one year dealing with customers is required, preferably in a telecommuincations environment.
3. Require familiarity with computers, specifically Microsoft Office products and Windows.
STARTING PAY AND HOURS
$21.96 per hour, up to 28 hours per week.
BENEFITS & PERKS
Benefit availability and eligibility may vary from the summary listed below. Please visit ************ for more information.
* Uniforms, tools, and safety equipment provided by the College.
* Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan
* Eligibility for paid leave
* Educational incentives including Reduced Tuition at Southwestern Illinois College
* Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more!
WORK LOCATION
East Saint Louis Metro Garage
APPLICATION DEADLINE
This position will remain open until filled.
APPLICATION PROCEDURE
Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials, i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at time of hire). Go to your My Job Applications page from the careers home page of your account.
Southwestern Illinois College
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