Professional Psychic Readers
Albany, NY jobs
1-800 Psychic line has independent contractor positions for professional and qualified psychic advisors. Must pass test. Good pay rate and no hold times. Work from the comfort of your own place by phone.
Talented Psychic and Tarot readers
New York, NY jobs
Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more.
This is a chance to render services from home.
Customer Service Representative 1
San Francisco, CA jobs
THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
* Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
* Six months related experience and/or training.
* Computer programs, including Microsoft Office suite of applications.
* High school diploma or GED required.
* Bachelor's degree preferred.
Skill and/or Ability to:
* Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
* Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
* Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
* Demonstrates ability to use computers and technology capabilities.
* Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
* Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
* Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
* Effectively and productively engages with others and establishes trust, credibility, and confidence.
* Promotes collaboration and assists others with their initiatives and efforts.
* Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
* Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
* Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.
RECOLOGY OFFERS:
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
RECOLOGY BENEFITS MAY INCLUDE:
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Call Center Representative (Customer Service)
Santa Rosa, CA jobs
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
* Six months related experience and/or training.
* Computer programs, including Microsoft Office suite of applications.
* High school diploma or GED required.
* Bachelor's degree preferred.
Skill and/or Ability to:
* Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
* Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
* Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
* Demonstrates ability to use computers and technology capabilities.
* Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
* Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
* Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
* Effectively and productively engages with others and establishes trust, credibility, and confidence.
* Promotes collaboration and assists others with their initiatives and efforts.
* Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
* Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
* Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.
RECOLOGY OFFERS:
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
RECOLOGY BENEFITS MAY INCLUDE:
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Customer Service Representative 1
Auburn, CA jobs
THE ROLE OF Customer Service Representative 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
* Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
* Six months related experience and/or training.
* Computer programs, including Microsoft Office suite of applications.
* High school diploma or GED required.
* Bachelor's degree preferred.
Skill and/or Ability to:
* Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
* Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
* Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
* Demonstrates ability to use computers and technology capabilities.
* Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
* Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
* Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
* Effectively and productively engages with others and establishes trust, credibility, and confidence.
* Promotes collaboration and assists others with their initiatives and efforts.
* Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
* Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
* Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.
RECOLOGY OFFERS:
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
RECOLOGY BENEFITS MAY INCLUDE:
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Call Center Representative I
Orlando, FL jobs
Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come.
We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today!
Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success.
How Our Hiring Event Works
* Submit Your Application: Complete and submit your online application.
* Selection Process: Candidates who meet the qualifications will be invited to the hiring event.
* Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours.
Work Schedule
* Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m.
* After completing training, your schedule will fall within these operating hours.
* Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote
* Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Work Location
This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.).
Why You'll Love Working Here - A Few Highlights
* Competitive weekly pay & stable day shift schedule
* No late evenings or weekends
* Paid classroom and on-the-job training
* Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date)
* Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account
* Generous paid vacation, holidays, and sick time
* Tuition assistance
* Paid memberships in professional associations
Click here to view our Benefits Summary.
The Ideal Candidate Will Have:
* High School Diploma or GED
* An Associate degree or higher may substitute for one (1) year of experience
* 3+ years of customer call center or direct customer service experience
* Experience with higher-level service tasks such as:
* Servicing accounts
* Processing payments
* Investigating account issues
* Navigating complaint resolution
* Bilingual skills in Spanish (speaking, reading, and writing) are a plus
* Previous utility industry experience is highly valued
Pay Rate: $19.074 per hour
Work location: 3800 Gardenia Ave, Orlando, FL 32839
Please see below a complete Job description for this position.
Job Purpose:
Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior.
Primary Functions:
* Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints;
* Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers;
* Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
* Refer unresolved customer grievances to designated departments for further investigation;
* Transfer customer calls to the appropriate department when call concerns matters other than customer service;
* Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers)
* Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives;
* Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers;
* Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions;
* Handle returned correspondence and billing;
* Meet personal/team quantitative and qualitative goals set by management;
* Perform other duties as assigned.
Education/ Certification/ Years of Experience Requirements:
* High School Diploma or GED
* Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc.
* Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience
* Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred)
Technical Requirements:
Working knowledge of all, but not limited to the following:
* Call center operations;
* Customer service practices and principles;
Familiarity with all, but not limited to, the following:
* Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B);
* Equipment (i.e. Hands-free communication headset)
* Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures;
Ability to:
* Multitask in a fast-paced environment;
* Clearly articulate information to customers over the phone;
* Handle confidential customer information in an ethical manner;
* Utilize job aides and other resources to assist customers;
* Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
* Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
Call Center Representative I
Orlando, FL jobs
Call Center Representative Hiring Event
Tuesday January 13, 2026
OUC - The
Reliable
One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come.
We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today!
Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success.
How Our Hiring Event Works
Submit Your Application: Complete and submit your online application.
Selection Process: Candidates who meet the qualifications will be invited to the hiring event.
Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours.
Work Schedule
Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m.
After completing training, your schedule will fall within these operating hours.
Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote
Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Work Location
This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.).
Why You'll Love Working Here - A Few Highlights
Competitive weekly pay & stable day shift schedule
No late evenings or weekends
Paid classroom and on-the-job training
Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date)
Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account
Generous paid vacation, holidays, and sick time
Tuition assistance
Paid memberships in professional associations
Click here to view our Benefits Summary.
The Ideal Candidate Will Have:
High School Diploma or GED
An Associate degree or higher may substitute for one (1) year of experience
3+ years of customer call center or direct customer service experience
Experience with higher-level service tasks such as:
Servicing accounts
Processing payments
Investigating account issues
Navigating complaint resolution
Bilingual skills in Spanish (speaking, reading, and writing) are a plus
Previous utility industry experience is highly valued
Pay Rate: $19.074 per hour
Work location: 3800 Gardenia Ave, Orlando, FL 32839
Please see below a complete Job description for this position.
Job Purpose:
Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior.
Primary Functions:
Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints;
Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers;
Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
Refer unresolved customer grievances to designated departments for further investigation;
Transfer customer calls to the appropriate department when call concerns matters other than customer service;
Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers)
Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives;
Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers;
Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions;
Handle returned correspondence and billing;
Meet personal/team quantitative and qualitative goals set by management;
Perform other duties as assigned.
Education/ Certification/ Years of Experience Requirements:
High School Diploma or GED
Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc.
Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience
Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred)
Technical Requirements:
Working knowledge of all, but not limited to the following:
Call center operations;
Customer service practices and principles;
Familiarity with all, but not limited to, the following:
Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B);
Equipment (i.e. Hands-free communication headset)
Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures;
Ability to:
Multitask in a fast-paced environment;
Clearly articulate information to customers over the phone;
Handle confidential customer information in an ethical manner;
Utilize job aides and other resources to assist customers;
Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations
.
EOE M/F/Vets/Disabled
eCustomer Support Representative
San Leandro, CA jobs
It's your time, make it matter.
At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose.
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters!
Peterson Cat has the immediate need for an eCustomer Support Representative based at our San Leandro, Ca location.
JOB DESCRIPTION
This position serves as a vital link between Peterson and our valued customers. Responsibilities include sales activities for e-commerce offerings from Peterson to increase online parts revenue and line-item growth by enhancing e-customer support capabilities. Position is responsible for data measurement, achieving key metrics, monthly reports/tracking, and ongoing training support for customers and Product Support Sales Representatives. Also responsible for reaching out to customers, offering product support, and measuring/reporting progress. This position requires the eCustomer Support Representative to be away from the employer's place of business more than 50% of the time interacting with customers at their locations and/or job sites.
ESSENTIAL JOB FUNCTIONS
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Promotes the sale and adoption of the full digital suite of customer tools from Caterpillar, including but not limited to Parts.Cat.com online purchasing platform, VisionLink service application, Condition Monitoring Services, Cat Digital, Cat Card, product QR Codes, SIS product subscriptions and Customer Value Agreements (CVA) for Peterson.
Promotes the sale of Cat Electronic Technician (ET) software DPC Training and Peterson University Training courses.
Work with Product Support and Machine Sales Representatives to develop strategies and solutions for customers that increase eCommerce platform knowledge and use.
Create go-to-market strategy for marketing and unassigned customers, within an assigned territory that increase eCommerce platform knowledge and use.
Visit assigned Peterson customer accounts with Product Support Sales Representatives, Machine Sales Representatives and/or e-Customer Support Manager.
Be able to create and communicate the value of Peterson's e-business portfolio to customers in the field and at their job sites.
Makes sales calls on unassigned Peterson customer accounts via phone and in person.
Follow through on the sales process from customer identification, prioritization to collecting purchase orders for software sales and progress on customer PartsStore usage.
Support Sales plans through our websites.
PartsStore implementation, access control, troubleshooting and handling new customer requests.
Provide expanded platform customer training when requested.
Travel to customers at job sites throughout Peterson territory to assist online users at their workstations, testing process from customer's computer.
Must be able to travel more than 50% of time, with occasional overnight travel to customers, job sites, and to company subsidiaries.
OTHER JOB FUNCTIONS
Works collaboratively in a team environment with a spirit of cooperation.
Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.
Respectfully takes direction from supervisor/manager.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or General Education Degree (GED); and a minimum of five years of related experience in parts, sales, or service industry, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. Bachelor's Degree from a fully accredited college in Business or other closely related field preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Maintain a valid driver's license and satisfactory driving record
The annual pay range for this position is: $74,000- $84,000. We also offer a total compensation package in addition to base salary.
Peterson Holding Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
Auto-ApplyCustomer Support / Collection Representative - Anaheim, CA
Anaheim, CA jobs
Job Details Experienced Anaheim Corp HQ - Anaheim, CA Full Time High School $23.00 - $25.00 Hourly None Day AccountingDescription
With over 50 years in the industry, SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. We seek top talent in the Security Industry.
We are seeking an experienced Customer Support/Collections Representative to join our team in Anaheim, CA.
Qualifications
3- 5 years of customer service/collections experience
Must be highly organized and detail oriented
Strong problem solving and follow-up skills
Proficient with 10-key and must be able to type minimum 40 WPM
Excellent written and verbal communication and the ability to actively listen to clients
Ability to work independently and be part of a team
Ability to be empathetic and understand emotions and situations
Ability to be resilient and persistent
Ability to build relationships
Ability to think analytically and critically
Must be naturally competitive
Must have a continuous learning mindset
Job Responsibilities:
Perform high volume inbound and outbound customer support calls with an emphasis on balances 60 days past due and older
Respond to client questions, complains and concerns
Reconcile credit memos and pre-payments against open invoices
Collaborate with team members and management to maintain collection numbers and client satisfaction
Maintain accurate customer records in ERP system
Accountable for achieving monthly retention/collection goals
Send account statement and dunning letters as required
Respond promptly to achieve client satisfaction and maintain relationships
Perform additional assignments as directed by the Accounting Manager
Benefits: We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations. Additional training provided.
SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.
Location: 1740 N. Lemon Street, Anaheim, CA 92801
Job Type: Full-Time
Dispatcher / Call Center Specialist
Rockford, MN jobs
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatch/Call Center Specialist works a 10-hour rotating shift. Hours for this position are 4am-2pm. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.
Location
The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.
Responsibilities
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
Working Conditions
The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Pay
Starting pay is $20.00 plus shift differential for evening/overnight hours.
WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
Customer Service & Sales Representative
El Dorado, KS jobs
The Customer Service and Inside Sales Representative- International will be responsible for handling an array of duties, including lead generation research and support, managing & using sales lead resources (i.e., IIR Data) to identify potential customers and projects, assisting the International Account Managers with the execution of won projects such as supplier relationships & coordination, materials and logistics management, customer service to include complaints and questions, and relaying information about SPI's products and services. Responsible for selling SPI products and services to customers and developing leads. Will seek opportunities to present additional products to current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Auto-ApplyCustomer Service & Sales Representative
El Dorado, KS jobs
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Auto-ApplyCustomer Service & Sales Representative
El Dorado, KS jobs
Job Description
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Call Center Representative
Mount Laurel, NJ jobs
About Us
At Fieldprint, we're more than a leader in identity management services - we're a team driven by purpose, innovation, and a commitment to making a difference.
We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients - from corporations and non-profits to federal, state, tribal, and local government agencies.
As a pioneer in the industry, we've built a reputation for developing advanced technology that delivers fast, accurate results. But what truly sets us apart is our people.
Fieldprint is powered by a diverse team of thoughtful, dedicated professionals who bring kindness, collaboration, and passion to everything we do. If you're looking to grow your career in a mission-driven environment where your contributions matter, we'd love to meet you.
Job Description
Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
This is an on-site position located in Mt. Laurel, NJ. This position pays $17.20hr.
We are seeking the following shifts:
Monday, Tuesday, Thursday, Friday, Saturday (Wed/Sun off) 8am-4pm. (Training is the first 2 weeks from 9:30am-5:30pm)
Responsibilities
Receive incoming calls regarding fingerprinting requests
Determine locations via phone/computer for fingerprint collection
Follow up with fingerprinting site vendors to obtain all related documentation
Prepare and send welcome packets to new clients
Process fingerprints and channel to the appropriate agency
Monitor and maintain call center telephone line
Required Skills
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Bilingual in Spanish a plus, but not required.
Education
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits
Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program
Additional Information
All candidates are subject to a drug test and a background screening.
Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.
Auto-ApplyCall Center Representative - 2nd Shift
Warminster, PA jobs
About Us
At Fieldprint, we're more than a leader in identity management services - we're a team driven by purpose, innovation, and a commitment to making a difference.
We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients - from corporations and non-profits to federal, state, tribal, and local government agencies.
As a pioneer in the industry, we've built a reputation for developing advanced technology that delivers fast, accurate results. But what truly sets us apart is our people.
Fieldprint is powered by a diverse team of thoughtful, dedicated professionals who bring kindness, collaboration, and passion to everything we do. If you're looking to grow your career in a mission-driven environment where your contributions matter, we'd love to meet you.
Job Description
Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
This is an on-site position located in Warminster, PA. This position pays $17.20hr.
We are seeking the following shift: M-W, F-Sa 2pm-10pm (Thurs/Sun off). (Training is the first 4-6 weeks from 9:30am-5:30pm)
Responsibilities
Receive incoming calls regarding fingerprinting requests
Determine locations via phone/computer for fingerprint collection
Follow up with fingerprinting site vendors to obtain all related documentation
Prepare and send welcome packets to new clients
Process fingerprints and channel to the appropriate agency
Monitor and maintain call center telephone line
Required Skills
Bilingual in Spanish preferred, but not required.
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Must be willing and able to travel
Education
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits
Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program
Additional Information
All candidates are subject to a drug test and a background screening.
Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.
Auto-ApplyCall Center Representative I
Sugar Land, TX jobs
For over 50 years, Texas Water Utilities has been a trusted provider of water and wastewater utility services. Today, we serve over 143,000 customers in 207 Texas communities. Our service area reaches throughout the state of Texas from Mitchell County in central Texas to Matagorda on the Gulf Shores. It all starts with our people - proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services.
Purpose of the Job
Is responsible for providing excellent customer service and support to customer by handling inquiries, resolve complaints, process orders, and provide information about services. Resolves or escalated customer issues and works closely with other departments, such a field operations, and meter to cash, to ensure customer satisfaction. Strong communication, problem-solving, and multitasking skills are essential for this role.
Job Responsibilities
Follow process workflows
Handle cash payments
Perform billing functions
Provide quality customer service
Respond to inquiries
Competencies
Delivering High Quality Work
Supporting Coworkers
Communicating Effectively
Serving Customers
Education
H.S. Diploma or GED in General
Certifications
Physical Requirements
Office-Based Role
Work Experience
2-3 years in customer care is required.
We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.
We are an E-Verify participating employer.
Bilingual Call Center Representative I
Sugar Land, TX jobs
For over 50 years, Texas Water Utilities has been a trusted provider of water and wastewater utility services. Today, we serve over 143,000 customers in 207 Texas communities. Our service area reaches throughout the state of Texas from Mitchell County in central Texas to Matagorda on the Gulf Shores. It all starts with our people - proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services.
Overview
This position is intended to perform Customer Care Functions at an entry level. This position requires significant direction from more experienced department personnel. This position will solicit approaches for performing Customer Care Functions from the more experienced members of the Customer Care team, and seek approval before making changes.
What We Offer
* 401k Company Match: 100% of the first 4% of your eligible compensation contributed to the Plan
* Vacation Accrual: Starting at 3 weeks per year
* Holidays: 10 company-paid holidays per year
* Floating Time: 16 hours of paid floating time per year
* Additional Benefit Plans include Medical, Dental, Vision, Company-Paid Life Insurance and more
* Training, Professional Certifications, and Education Allowance
What You'll Do
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position will be willing and able to perform the following duties and others as assigned:
* Receives, evaluates, and answers customer inquiries (phone or correspondence) in a courteous, professional, and timely manner.
* Processes service orders to the field, taking ownership of the customer inquiry to provide complete customer satisfaction.
* Estimate adjustments to consumption and escalate to the manager to provide credit adjustments.
* Make outbound calls to customers as necessary.
* Works within established guidelines and policies.
What You'll Bring
Education
* High School Diploma or GED
Work Experience
* 1 year of directly related experience in customer care.
* Must be biligual
Work Environment
Office Based Role
We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.
We are an E-Verify participating employer.
Call Center Representative - Client Services
Warminster, PA jobs
About Us
Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's leading applicant screening firms - but we're not your typical background check company. With our family of companies - Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint - we support some of the biggest names in business, healthcare, education, and government.
We're proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We're a team of kind, collaborative professionals who genuinely care about what we do - and about each other.
Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference - every single day.
Job Description
The Customer Service Representative provides customer support by problem solving and troubleshooting and responding to external or internal user requests via phone, chat or email.
This is an on-site position located in Warminter, PA. We are seeking the hours of M-F from 10am-6pm. This position pays $16hr.
Responsibilities
Provide client support on a wide range of items.
Respond to external or internal user requests for service and determine nature and extent of support needed.
Provide support or refer to the appropriate staff member.
Respond to client issues of all kind via phone, chat and email.
Provide both “Tier 1” and “Tier 2” level of software support, training, and troubleshooting over the phone for clients, applicants and vendors.
Respond to internal or external user requests for service and determine nature and extent of support needed.
Provide support or refers to the appropriate staff member.
Respond to software problems on site or over the phone, chat and/or email.
Investigate error messages and determine resolution.
Train users in startup, basic, and advanced use of our websites.
Provide timely and accurate information to incoming client requests.
Process client orders/changes according to established department policies and procedures.
Required Skills
Strong time management and organizational skills.
Proficiency in M.S. Office Suite including Outlook, Word, and Excel.
Must be detail oriented.
Must have excellent oral and written communication skills.
Must have strong telephone skills and be able to work with a diverse population.
Must be able to maintain confidential information and follow procedures for work processing.
Must be able to manage multiple tasks or projects.
Education
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
RushBus scheduled service from Septa Bus Route 22 and Regional Rail
Employee referral bonus program
Discounts through partnerships & neighborhood business programs
Additional Information
All candidates are subject to a drug test and a background screening.
Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.
Auto-ApplyCall Center Representative - Drug Testing Team
Warminster, PA jobs
About Us
Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's leading applicant screening firms - but we're not your typical background check company. With our family of companies - Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint - we support some of the biggest names in business, healthcare, education, and government.
We're proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We're a team of kind, collaborative professionals who genuinely care about what we do - and about each other.
Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference - every single day.
Job Description
The Occupational Health Services Researcher supports our clients' applicants by handling incoming calls regarding drug screens and other health services.
This is a full-time in office position out of Warminster, PA. We are seeking a shift of 10:00am-6:00pm or 12pm - 8pm, Monday through Friday. This position pays $15hr.
Responsibilities
Handle a high volume of inbound or outbound calls
Evaluate documentation and information needed
Processing and following up on invoices and faxes
Administrative duties such as filing, scanning, and mailing different types of documents
Maintain and document detailed notes in system regarding correspondence with applicants
Required Skills
Must be able to work in a fast paced, inbound/outbound call center environment
Ability to multitask
Strong attention to detail
Ability to efficiently operate and navigate a computer and internal software
Excellent verbal and written communication skills
Must be proficient in Microsoft Office
Education
The candidate we are seeking will have at a minimum a high school diploma or equivalent.
Benefits
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
RushBus scheduled service from Septa Bus Route 22 and Regional Rail
Employee referral bonus program
Discounts through partnerships & neighborhood business programs
Additional Information
All candidates are subject to a drug test and a background screening.
Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.
Auto-ApplyCustomer Service & Sales Representative
Atlanta, GA jobs
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Auto-Apply