Customer Service Representative jobs at Waste Pro

The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations. ESSENTIAL JOB FUNCTIONS: 1. Answers incoming calls. 2. Assists existing commercial and residential customers in resolving issues. 3. Provides service quotes for new customers. 4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information. 5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request. 6. Averages answering approximately 100 inbound calls per day . 7. Averages answering calls in fewer than 12 seconds. 8. Establishes understanding of customer needs, issues, and requests. 9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.) 10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level. 11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro. 12. Supports other service lines when required. 13. Uses Tower system to gather information, provides information, and/or update customer records. 14. Completes cross training with other departments to include Operations, Sales, and Billing. 15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro . * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT: Normal setting for this job is: office setting. QUALIFICATIONS: * Ability to handle a heavy volume of calls in a professional and efficient manner * Excellent verbal, written and analytical skills * Computer proficiency in MS Office and strong typing Skills, * Ability to multi task. * Ability to react well under pressure and treat others with respect * Ability to identify and resolve problems in a timely manner * Ability to Prioritize and plan work activities * Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards. * Ability to balance team and individual responsibilities and help build a positive team environment. * Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service. Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come. We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today! Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success. How Our Hiring Event Works Submit Your Application: Complete and submit your online application. Selection Process: Candidates who meet the qualifications will be invited to the hiring event. Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours. Work Schedule Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m. After completing training, your schedule will fall within these operating hours. Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m. Work Location This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.). Why You'll Love Working Here - A Few Highlights Competitive weekly pay & stable day shift schedule No late evenings or weekends Paid classroom and on-the-job training Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date) Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account Generous paid vacation, holidays, and sick time Tuition assistance Paid memberships in professional associations Click here to view our Benefits Summary. The Ideal Candidate Will Have: High School Diploma or GED An Associate degree or higher may substitute for one (1) year of experience 3+ years of customer call center or direct customer service experience Experience with higher-level service tasks such as: Servicing accounts Processing payments Investigating account issues Navigating complaint resolution Bilingual skills in Spanish (speaking, reading, and writing) are a plus Previous utility industry experience is highly valued Pay Rate: $19.074 per hour Work location: 3800 Gardenia Ave, Orlando, FL 32839 Please see below a complete Job description for this position. Job Purpose: Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior. Primary Functions: Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints; Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers; Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; Refer unresolved customer grievances to designated departments for further investigation; Transfer customer calls to the appropriate department when call concerns matters other than customer service; Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers) Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives; Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers; Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions; Handle returned correspondence and billing; Meet personal/team quantitative and qualitative goals set by management; Perform other duties as assigned. Education/ Certification/ Years of Experience Requirements: High School Diploma or GED Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc. Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred) Technical Requirements: Working knowledge of all, but not limited to the following: Call center operations; Customer service practices and principles; Familiarity with all, but not limited to, the following: Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B); Equipment (i.e. Hands-free communication headset) Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures; Ability to: Multitask in a fast-paced environment; Clearly articulate information to customers over the phone; Handle confidential customer information in an ethical manner; Utilize job aides and other resources to assist customers; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come. We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today! Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success. How Our Hiring Event Works * Submit Your Application: Complete and submit your online application. * Selection Process: Candidates who meet the qualifications will be invited to the hiring event. * Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours. Work Schedule * Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m. * After completing training, your schedule will fall within these operating hours. * Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote * Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m. Work Location This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.). Why You'll Love Working Here - A Few Highlights * Competitive weekly pay & stable day shift schedule * No late evenings or weekends * Paid classroom and on-the-job training * Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date) * Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account * Generous paid vacation, holidays, and sick time * Tuition assistance * Paid memberships in professional associations Click here to view our Benefits Summary. The Ideal Candidate Will Have: * High School Diploma or GED * An Associate degree or higher may substitute for one (1) year of experience * 3+ years of customer call center or direct customer service experience * Experience with higher-level service tasks such as: * Servicing accounts * Processing payments * Investigating account issues * Navigating complaint resolution * Bilingual skills in Spanish (speaking, reading, and writing) are a plus * Previous utility industry experience is highly valued Pay Rate: $19.074 per hour Work location: 3800 Gardenia Ave, Orlando, FL 32839 Please see below a complete Job description for this position. Job Purpose: Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior. Primary Functions: * Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints; * Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers; * Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; * Refer unresolved customer grievances to designated departments for further investigation; * Transfer customer calls to the appropriate department when call concerns matters other than customer service; * Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers) * Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives; * Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers; * Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions; * Handle returned correspondence and billing; * Meet personal/team quantitative and qualitative goals set by management; * Perform other duties as assigned. Education/ Certification/ Years of Experience Requirements: * High School Diploma or GED * Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc. * Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience * Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred) Technical Requirements: Working knowledge of all, but not limited to the following: * Call center operations; * Customer service practices and principles; Familiarity with all, but not limited to, the following: * Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B); * Equipment (i.e. Hands-free communication headset) * Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures; Ability to: * Multitask in a fast-paced environment; * Clearly articulate information to customers over the phone; * Handle confidential customer information in an ethical manner; * Utilize job aides and other resources to assist customers; * Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; * Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

Fall, 2026 Co-ops NEEDED Students must be part of the school's Co-op/Intern Program, have a 2.7 GPA, and can work 40 hours a week for 14 weeks in the Fall. This is not a remote position. Please submit an Unofficial Transcript along with a Resume when applying. Assists staff of Transmission Line Design department in developing physical, clearing, or structural design packages for minor transmission line projects. Train and implement skills learned of Power Line Systems (PLS) CADD software to model transmission line for design conditions such as wind, load, ice, and sag conditions. Assist in development of steel and concrete pole package designs for a vendor to manufacture. Assist staff in the development of clearing and construction bid packages to facilitate a project bid. Occasional field trips to assist in development of route selection, center lining activities, as well as design and construction support activities. Working knowledge of AutoCAD, Excel spreadsheets (with macros), Word and Power Point. Good verbal and written communication skills. Desired Major: Civil Engineer

Students must be a part of the school's Co-op/Intern Program with a 2.7 GPA and able to work full time hours (this position is not remote). Please submit Unofficial Transcript along with Resume when applying. Assists staff of Design Services department in research and physical design requirements of transmission lines and electrical power substations. Drafts modification changes for substation physical drawings to include, foundation designs; steel and concrete structures design; estimating project costs, and electrical ground grid analysis. Occasional field trips to pre-designed substations and pre-construction designed projects. Assembles design drawing packages for approval; issues construction prints once approved, and assembles purchase orders and drawing lists. Working knowledge of AutoCAD, Excel spreadsheets (with macros), Word, and PowerPoint. Good verbal and written communication skills. Desired Major(s): Civil or Mechanical Engineers

Job Description Students must be a part of the school's Co-op/Intern Program with a 2.7 GPA and able to work full time hours (this position is not remote). Please submit Unofficial Transcript along with Resume when applying. Assists staff of Design Services department in research and physical design requirements of transmission lines and electrical power substations. Drafts modification changes for substation physical drawings to include, foundation designs; steel and concrete structures design; estimating project costs, and electrical ground grid analysis. Occasional field trips to pre-designed substations and pre-construction designed projects. Assembles design drawing packages for approval; issues construction prints once approved, and assembles purchase orders and drawing lists. Working knowledge of AutoCAD, Excel spreadsheets (with macros), Word, and PowerPoint. Good verbal and written communication skills. Desired Major(s): Civil or Mechanical Engineers Job Posted by ApplicantPro

MLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers. MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving. MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination. The essential responsibilities of the Customer Service Technician I is to read electric, gas and water meters in Memphis and Shelby County and enter readings into mini computers; report all conditions pertaining to meters and adjacent areas; and develop/maintain good customer relations. Qualification Requirements\: To perform the Customer Service Technician 1 position, you must: -Have a valid driver's license from state of residence -Reside and maintain residence in Shelby County, TN within 6 months from hire date Physical Working Conditions: Work outside majority of the time. Work in cramped positions such as kneeling or bending over, standing/walking for extended periods. Work outside under all conditions. Subject to hazards of weather.

Customer Service Technician 1 *Permanent Posting* - (2500005O) Description MLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers. MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving. MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination. The essential responsibilities of the Customer Service Technician I is to read electric, gas and water meters in Memphis and Shelby County and enter readings into mini computers; report all conditions pertaining to meters and adjacent areas; and develop/maintain good customer relations. Qualifications Qualification Requirements: To perform the Customer Service Technician 1 position, you must: -Have a valid driver's license from state of residence -Reside and maintain residence in Shelby County, TN within 6 months from hire date Physical Working Conditions: Work outside majority of the time. Work in cramped positions such as kneeling or bending over, standing/walking for extended periods. Work outside under all conditions. Subject to hazards of weather. Primary Location: USA-TN-MemphisWork Locations: AB01 David F Hansen Admin Bldg 220 South Main Street Memphis 38101-0430Job: Customer ServiceOrganization: 0405200 Talent Acquisition Manager OfficeJob Posting: Feb 26, 2025, 8:17:01 PMMinimum Salary: 24.58

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

SENIOR LEVEL CUSTOMER SERVICE REPS!! Growing, fast-paced company looking for professional, senior level customer service representatives! We just set appointments! NO SALES! We have morning and evening shifts available! Full-time & Part-time hours available. We also offer FLEXIBLE SCHEDULES! TOP PAY FOR PROFESSIONAL REPRESENTATIVES!! Qualifications: -Excellent to Great verbal and written skills -Organization skills -Advanced knowledge of Microsoft Office -3 to 5 years experience -Friendly & outgoing demeanor, smile in your voice, energy -Dependable APPLY NOW!!!! $9 - $13 P/H Plus BONUSES !!!

current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. * Now hiring for our 1/20 training class * REGISTER FOR INTERVIEWS USING THIS LINK AFTER APPLYING: TO BE POSTED NO LATE NIGHT/WEEKEND SHIFTS - Starting Hourly Pay Rate - $18.00/hour Are you looking for a fantastic career at Aqua? Are you a problem solver who can provide empathy, have an ability to listen and a make every interaction a positive one during some highly-intense situations? If so, we have multiple exciting Customer Service Representative opportunities available and you will be the first point of contact in providing our customers across 8 states with a personal customized experience set on one call resolution. Our CSRs provide a quality service to our customers by responding to their inquiries and creating a positive customer experience. If this sparks your interest, we will provide dedicated training for you to be successful in effective resolution to customer questions and maintaining our water and wastewater customer records adhering to the Public Utility Commission guidelines. If converted to a full time employee, our CSRs employees receive medical, dental, and vision on Day 1 and are bonus eligible. ESSENTIAL DUTIES: * Answer inbound calls and make outbound customer calls when required * Independently respond to and resolve customer questions, concerns, and inquiries via calls and correspondence * Maintain a pleasant telephone manner that conveys the professional image of Aqua * Engaging in active listening with callers, confirming and/or clarifying information and assists in the resolution of concerns * Ability to provide a compassionate and caring tone who is able to demonstrate strong attention to detail and willingness to adhere to procedures * Provides prompt and accurate service to promote an excellent customer experience while utilizing internal computer systems * Ability to clearly communicate and research a number of customer inquiries such as billing rates, utility usage, move in/move out service requests, credit and collection activities, deferred payment arrangements, scheduling service for emergency work or repairs * Accurate documentation of each customer call in our customer information system * Other duties as assigned QUALIFICATIONS: * High School graduate or equivalent, Associates Degree preferred * Minimum of six months customer interaction work experience (Retail, call center, hospitality etc.) * Available to work flexible hours within the Call Center's operations schedule of Monday through Friday, 7:00 AM to 6:00 PM KNOWLEDGE, SKILLS AND ABILITIES: * Proficient in Microsoft Outlook and general computer software navigation * Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers * Strong customer service skills * Ability to work well under pressure * Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment * A team player able to work effectively in a team fostered multi-tasking environment WORKING CONDITIONS/PHYSICAL DEMANDS: * Perform sedentary work- exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. THE LOCATION: * This position will be in Cary, NC Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: * Family members cannot result in a supervisor/subordinate reporting relationship * Family members cannot work in the same department.

Are you tired of looking for that “perfect” job? Are you ready to find a company that will teach you how to be successful so that you can grow and thrive? If you answered yes, check out this opportunity. THIS IS NOT A REMOTE OR WORK FROM HOME OPPORTUNITY - WORK MUST BE PERFORMED ON SITE AT OUR OFFICES IN NATCHEZ, MS. Loss Prevention Services is expanding its call center in Natchez, MS. We are committed to exceptional customer service, quality workmanship and accountability. Since opening its doors in 2009, Loss Prevention Services has constructed a respected and elite collateral recovery company. With the help of each employee, Loss Prevention Services is able to produce the highest standards now, and for the future, with the opportunities and determination to expand. We are currently seeking highly motivated, focused and confident individuals who will uphold the Loss Prevention Services brand, while exceeding our clients and our vendors expectations through our unique consultative approach. We encourage success and growth for each employee equally, and continuously uphold our impeccable standards. This job might be for you, if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you will dig until you find it. You like helping people. You are patient, level-headed and cool under pressure. You pay attention to the details. As far as you are concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you can learn quickly. When things change, you can roll with the punches. You communicate clearly. You write well. You speak eloquently. You can explain just about anything to anyone, and you are comfortable communicating in writing and on the phone. You are motivated and driven. You volunteer new challenges without waiting to be asked. You are going to take ownership of the time you spend with us and truly make a difference. You want an opportunity to come up through the ranks and make a career in a top producing position. You have above average computer skills with a high level of intuition and initiative. What you bring: Honest, integrity, morals and values with good decision-making abilities Strong work ethic with great attendance and punctuality Desire to learn, develop and grow Commitment and dedication to always doing the right thing What we bring: Open, honest culture with commitment for excellence Competitive pay Opportunities for advancement This is not a work-from-home position. Our beautiful facility is located in historic downtown Natchez, MS. We are focused on employee safety and operate under strict COVID-19 guidelines.

THIS IS NOT A REMOTE WORK OPPORTUNITY - WORK MUST BE PERFORMED IN OFFICE IN NATCHEZ, MS. YOU MUST BE ABLE TO TRAIN ON FIRST SHIFT (8am to 5pm) FOR TWO TO FOUR WEEKS. Available Shifts: Tuesday-Saturday or Sunday-Thursday 2PM-11PM Are you tired of looking for that “perfect” job? Are you ready to find a company that will teach you how to be successful so that you can grow and thrive? If you answered yes, check out this opportunity. Loss Prevention Services is expanding its call center in Natchez, MS. We are committed to exceptional customer service, quality workmanship and accountability. Since opening its doors in 2009, Loss Prevention Services has constructed a respected and elite collateral recovery company. With the help of each employee, Loss Prevention Services is able to produce the highest standards now, and for the future, with the opportunities and determination to expand. We are currently seeking highly motivated, focused and confident individuals who will uphold the Loss Prevention Services brand, while exceeding our clients and our vendors expectations through our unique consultative approach. We encourage success and growth for each employee equally, and continuously uphold our impeccable standards. This job might be for you, if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you will keep looking until you find it. You like helping people. You are patient, level-headed and cool under pressure. You pay attention to the details. As far as you are concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you are a Fast Learner. When things change, you can roll with the punches. You communicate clearly. You write well. You speak eloquently. You can explain just about anything to anyone, and you are comfortable communicating in writing and on the phone. You are motivated and driven. You volunteer new challenges without waiting to be asked. You are going to take ownership of the time you spend with us and truly make a difference. You want an opportunity to come up through the ranks and make a career in a top company. You have above average computer skills with a high level of intuition and initiative. What you bring: Honest, integrity, morals and values with good decision-making abilities Strong work ethic with great attendance and punctuality Desire to learn, develop and grow Commitment and dedication to always doing the right thing What we bring: Open, honest culture with commitment for excellence Competitive pay Opportunities for advancement YOU MUST BE ABLE TO TRAIN FOR AT LEAST TWO WEEKS ON FIRST SHIFT. FIRST SHIFT IS MONDAY - FRIDAY- 8:00AM-5:00PM. This is not a work-from-home position. Our beautiful facility is located in historic downtown Natchez, MS.

Customer Service Representatives - ON SITE- First and Second Shifts available. Loss Prevention Services, a Call Center service provider in the Financial Services Industry, is looking for full time Customer Service Representatives to join our rapidly growing Team! These are 8-hour shifts, five consecutive workdays per week. First, Second and Third Shifts are available. THIS IS NOT A REMOTE WORK OPPORTUNITY - WORK MUST BE PERFORMED IN OFFICE. THESE POSITIONS ARE AVAILABLE AT OUR NATCHEZ BASED OFFICES. Candidates for Second Shift positions must be available to train for 2 to 4 weeks on First Shift - which is Monday - Friday, 8am- 5pm Successful Candidates will have: Trained as Subject Matter Experts on our clients and services. Entering and updating information into databases. Verifying information which has been received from Clients and Field Staff. Following up with Clients and Field Staff by Telephone and Email. Providing accurate and timely information regarding our services. What you bring to the table: Previous experience with customer service and administrative tasks preferred. Data Entry experience, and solid/basic knowledge of Microsoft Office. Positive and professional demeanor. Excellent written and verbal communication skills in English. Bi-Lingual a plus! Ability to prioritize and multitask. Ability to work well with a Team What we offer: Weekly Pay Consistent Work Schedule Paid Time Off Paid Holidays Medical, Dental and Vision Coverage We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, any form of disability, marital status, sex, gender, gender identity or gender expression, sexual orientation, military status, veteran status, creed, or any other status protected by law.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Psychic & Tarot professional readers needed for a professional psychic network. Customers are given the quality as all readers hired have been screened prior to hire.

Work from the comfort of your own place by phone. Psychic Network 800 telephone line has indepdent contractor positions for professional qualified psychic and tarot card advisors. Pay rate is competitive. Good yearly raises No hold times/minimums. Must pass test