Water's Edge Dermatology jobs in Fort Myers, FL - 33 jobs

Qualifications Value-based care knowledge and/or Strong primary care leadership experience High School Diploma or GED required 5+ years of healthcare management experience in a physician practice setting 3+ years of operations management experience leading clinical and operational teams Deep knowledge of practice disciplines: revenue cycle, billing, patient experience, HR, budgeting, financial analysis, clinical workflows, recruitment Strong financial acumen with experience in budgeting, spreadsheets, and reporting systems Proven ability to manage multiple practices and coordinate diverse teams Ability to thrive independently in a fast-paced, cross-functional environment Benefits 3 weeks PTO & 7 paid holidays Medical, Dental, Vision coverage Employer-paid Basic Life & Short-Term Disability (after 1 year) 401(k) with match Employee wellness programs & discounts (Tickets at Work, cell phone discounts, etc.) Additional benefits: Dependent Care FSA, Voluntary Life, Long-Term Disability, Critical Illness, Pet Insurance, and more Responsibilities This is a full-time role, Monday-Friday, 8am-5pm, offering the opportunity to make a meaningful impact on patient care and organizational performance Oversee and support 4+ practices, ensuring efficient operations and compliance with standards Manage and optimize administrative workflows to deliver consistent, high-quality support services Own financial budgets, review monthly statements, and resolve discrepancies Prepare and analyze financial/statistical reports to identify cost-saving opportunities Ensure accurate posting for demographics and charges; implement coding changes as needed Collaborate with leadership to implement operational plans and resolve challenges Coordinate administrative meetings, agendas, and minutes Recruit, train, and manage administrative staff; design staffing models to optimize workflows Support provider recruitment and onboarding from an administrative perspective Identify opportunities for continuous improvement in operations Deliver excellent service to internal team members and patients How will you make an impact & Requirements Millennium Physician Group Practice Administrator - Full Time (M-F, 8am-5pm) Location: Naples FL Millennium Physician Group, one of Florida's largest and most respected primary care practices, is seeking a Practice Administrator to lead the strategic and daily administrative operations of multiple healthcare practices. This is a full-time role, Monday-Friday, 8am-5pm, offering the opportunity t o make a meaningful impact on patient care and organizational performance. MUST HAVE: • Value-based care knowledge and/or • Strong primary care leadership experience Key Responsibilities • Oversee and support 4+ practices, ensuring efficient operations and compliance with standards • Manage and optimize administrative workflows to deliver consistent, high-quality support services • Own financial budgets, review monthly statements, and resolve discrepancies • Prepare and analyze financial/statistical reports to identify cost-saving opportunities • Ensure accurate posting for demographics and charges; implement coding changes as needed • Collaborate with leadership to implement operational plans and resolve challenges • Coordinate administrative meetings, agendas, and minutes • Recruit, train, and manage administrative staff; design staffing models to optimize workflows • Support provider recruitment and onboarding from an administrative perspective • Identify opportunities for continuous improvement in operations • Deliver excellent service to internal team members and patients Qualifications • High School Diploma or GED required • 5+ years of healthcare management experience in a physician practice setting • 3+ years of operations management experience leading clinical and operational teams • Deep knowledge of practice disciplines: revenue cycle, billing, patient experience, HR, budgeting, financial analysis, clinical workflows, recruitment • Strong financial acumen with experience in budgeting, spreadsheets, and reporting systems • Proven ability to manage multiple practices and coordinate diverse teams • Ability to thrive independently in a fast-paced, cross-functional environment Benefits • 3 weeks PTO & 7 paid holidays • Medical, Dental, Vision coverage • Employer-paid Basic Life & Short-Term Disability (after 1 year) • 401(k) with match • Employee wellness programs & discounts (Tickets at Work, cell phone discounts, etc.) • Additional benefits: Dependent Care FSA, Voluntary Life, Long-Term Disability, Critical Illness, Pet Insurance, and more Why Millennium? At Millennium Physician Group, we believe in teamwork, family, and community. We provide the tools and support you need to succeed, while fostering a culture of collaboration and continuous improvement. Join us and help shape the future of primary care in Florida. Apply today to become part of a team that values leadership, innovation, and compassion in healthcare.

The Clinical Team Lead will report directly to the Practice Supervisor and will lead the efforts of the clinical side of the practice. The Clinical Team Lead will support the daily operations of the practice to ensure a smooth, office workflow and will also have responsibility for assisting with clinical/back-office tasks. The Team Lead will support the facility's goals as it relates to effective scheduling of staff to manage patient flow, along with ensuring that all associates are providing a superior patient experience and building a team culture of trust and respect. They have responsibility in communicating, training and providing regular feedback to all assigned staff regarding production and professionalism as it relates to the appropriate and efficient care of the patient. They will work in collaboration with the Practice Supervisor to manage other tasks, as assigned, to ensure the practice is running at highest level of efficiency and effectiveness. How will you make an impact & Requirements Essential Duties and Responsibilities Supports the daily operations of the practice to ensure a smooth, office workflow. Assists in ensuring appropriate staffing levels by handling call outs, need for re-scheduling, PTO/time off requests, etc. Assists with medical assisting duties, patient triage, and other back-office duties when needed (within scope of practice). Supports office staff by being available for all staff during day-to-day operations. Assists Practice Supervisor with rounding on staff and collaborates on development of goals/metrics for staff performance. Completes regular follow-ups on practice performance items such as buckets, TOS, provider scheduling management, Care Gaps. Ensures office staff in all locations adhere to MPG processes including, but not limited to AIDET and offering patient phone surveys. Assist all New Hires with onboarding ensuring NH has log in information and quiet workstation, with regular check in with NH periodically to address any issues. Coordinate additional training after new hire completes orientation week. Review Care Gap reports, TOS collections reports, etc. and discuss concerns with Practice Supervisor and Practice Manager. Watch over quality reports and ensure that all chart prep is completed daily. Answers phones in high volume periods and helps address patient complaints or concerns. Monitors Athena Buckets and assists when needed in dropping claims. Oversees facility in terms of inventory and supply control; for instance, overseeing exam/waiting rooms and lab/nursing area are stocked and sanitized. Orders medical and office supplies. Responsible for scheduling/ordering ancillary services. Required Knowledge and Experience Clinical Certification (LPN, CMA, RMA). Clinical Certifications must be kept current to maintain the position. 1-2 years direct healthcare experience of similar scope Required Skills and Abilities Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to patients, staff, Providers and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Utilizes conflict resolution skills to mitigate staff disagreements with expectation to build team culture and collaboration. Computer Skills: Proficiency with EMR systems and software applications, including Microsoft Office Suite. Athena knowledge preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; talk or hear and smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate depending on the business activity at the office.

The X-Ray Technologist must hold all certifications and licenses related to their scope of practice. S/he must be able to handle a high volume, fast paced environment with a pleasant disposition. S/he is responsible for maintaining all quality control records, ACR accreditation forms and daily logs for modality specific areas. S/he must be proficient in the use of computer software, ie: PACS, eRad, and Athena Clinicals and Communicator. S/he must obtain a detailed history on every exam performed in their specific modality for presentation to the Radiologist. S/he must be able to perform all special procedures and fluoroscopic studies. S/he must follow all safety protocol to ensure safety of patients and equipment. S/he must be able to multi task with attention to detail. S/he must read and respond to communication from manager in a timely manner. How will you make an impact & Requirements Essential Duties and Responsibilities include the following. Other duties may be assigned. • Approaches change or newness positively- Treats change and new situations as opportunities for learning or growth, focuses on the beneficial aspects of change, speaks positively about the change to others. • Acknowledges the person-greet customers promptly and courteously, gives customers full attention. • Actively listens- Handles upset customers by hearing the customer out, empathizing apologizing, and taking personal responsibility for resolving customer problem/issues. • Checks Equipment- monitors and checks equipment and work area in order to ensure operational and safety compliance. • Demonstrates concern and empathy to patients. Demonstrates accountability and responsibility and performs procedures in a caring, compassionate and respectful manner. • Performs examinations in accordance with established standing operation procedures and routines accurately and in a timely manner. Responsible for Imaging, recording and processing images. • Obtains and document a complete patient history as it relates to the procedure ordered, obtains informed consent in accordance with departmental policy and procedure. • Maintains effective communication with patient provides; explanation of procedures within scope of practice. • Demonstrates knowledge of occurrence reporting (patient case) in Athena. Uses system to report potential patient safety issues. • Maintains proactive and effective communication with radiologist regarding unusual clinical findings, history, test results and or their implication. • Ensures physician order for procedure is entered accurately. Consults appropriate resources to clarify unfamiliar or questionable orders. • Optimize use of supplies, equipment and services, ensuring high level of clinical care at lowest cost. Actively seeks ways to control costs without compromising patient safety or quality of care. • Takes responsibility for ensuring orders match diagnosis to ensure proper reimbursement for services. • Demonstrates a patient first approach to care/Introduces self and role to patient. Acts as a patient advocate in keeping the best interests and care of the patient at the forefront at all times. • Willingly assists co-workers to achieve goals. Acts as a resource to co-workers as appropriate. • Actively participates in staff meetings and in-services. • Assumes personal responsibility for professional development. Actively promotes development of self and others through participation in professional organization, educational opportunities, etc. • Acts as an “ambassador” for MPG by promoting a professional and positive image of the organizations capabilities and services to the public. Benefits: 3 weeks PTO & 8 paid holidays Medical, Dental, Vision Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) 401(k) with match Employee Wellness Other Employee Discount programs like Tickets at Work and cell phone discounts Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more Why Millennium? Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group. If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.

Objectives of this role • Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided. • Understand the provider-to-patient flow to better assist physicians and nurses in maintaining an efficient, productive office. • Develop and maintain relationships of confidence and trust with patients. • Help answer patient questions and address their concerns before, during, and after examination. • Update and maintain electronic patient medical records accurately and securely. How will you make an impact & Requirements Responsibilities Maintain a clean, sanitary office and prepare examination and treatment rooms with necessary instruments prior to each appointment. Accompany patients to examination or treatment room, measure vital signs, update information and changes in medical history, and prepare them for examination or treatment. Maintain patient records for clinical use, billing, and physician review, and assist in the transition from hard copy to digital. Keep medical supplies well stocked, placing orders when necessary. Develop and maintain accurate databases for scheduling appointments, communicating with patients, managing knowledge, mitigating error, and supporting decision-making. Contribute to process improvements by taking an active role in patient experiences and satisfaction. Required skills and qualifications Associate's degree (or equivalent) in medical assistance or related field. One or more years of experience as a medical assistant at a healthcare facility. Excellent communication and organizational skills. Proven ability to collaborate effectively with colleagues. High levels of professionalism and dedication to patient-centered care. Compensation: $20.90 to $26.13

The Patient Care Specialist is responsible for greeting and registering patients as they enter the medical office. Provides phone, clerical, and data entry support including insurance verification. Directs patients, visitors, and callers to appropriate parties and answers basic questions. How will you make an impact & Requirements Responsibilities • Greets, registers, and checks in patients, ensuring all demographic, insurance, consent, and contact information is accurate and current in the EHR. • Collects and processes copayments following standard cash-handling and reconciliation procedures. • Verifies insurance eligibility, obtains required authorizations, and documents verification results accurately in the patient record. • Provides clear explanations of check-in processes, insurance requirements, and payment expectations. • Answers and routes phone calls, schedules or reschedules appointments, and maintains daily appointment schedules while communicating adjustments to clinical staff. • Processes urgent specialist referrals, appointment ticklers, and medical record release requests in a timely and accurate manner. • Performs clerical and administrative tasks including filing, faxing, scanning, and uploading documents into the EHR. • Reviews patient accounts for outstanding balances or documentation errors and partners with billing to resolve discrepancies. • Maintains full HIPAA and privacy compliance by safeguarding patient information, properly managing documentation, and limiting access to authorized users only. • Identifies and reports potential privacy breaches, compliance risks, or billing concerns promptly according to established protocols. • Prepares, routes, and manages medical documentation to ensure completeness, confidentiality, and accuracy. • Provides professional, courteous customer service and maintains composure during high-volume or challenging situations. • Coordinates scheduling across multiple providers, departments, or specialties to support efficient patient flow. • Audits patient charts, registration data, and referral documentation to identify and correct compliance or process issues. • Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience. • Supports the Practice Manager and care team with assigned administrative tasks. • Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies. • Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics. • Demonstrate excellent guest service to internal team members and patients. • Performs other related duties as assigned. Qualifications • High school diploma or GED required. • 2+years of progressive experience in a healthcare or patient access environment. • Strong working knowledge of EHR systems, insurance verification, and medical terminology. • Strong attention to detail, interpersonal communication, and time-management skills. • Demonstrated professionalism and commitment to patient confidentiality. • Demonstrates empathy and professionalism when interacting with patients and families. • Adheres to HIPAA and privacy standards in all communications and record handling. • Consistently meets expectations, follows direction, and maintains punctuality. • Adjusts to changing workflows and patient volume with composure and teamwork. • Demonstrated ability to manage multiple priorities while maintaining accuracy. • Proven commitment to maintaining confidentiality, accuracy, and professional ethics. • Ability to work independently in a fast-paced, cross-functional environment.

The Phlebotomist is responsible for drawing and collecting blood from patients and preparing the samples for testing. Verifies the patient's records, enters data into the system, and prepares specimens for laboratory analysis. Processes specimens and demonstrates proper handling of samples. Instructs patients on Coumadin and performs limited waived testing. Maintains sample integrity by identification and labeling (2 identifiers). Maintains work area, supplies, and cleanliness. How will you make an impact & Requirements Millennium Physician Group is seeking to hire a full-time Lab Phlebotomist to join the Lab team. We are looking for a new team member who is positive, energetic, well-organized, has the ability to multi-task, and think outside of the box. We want someone who supports our top initiative of ensuring an excellent patient experience! Responsibilities Performs painless venipuncture and capillary puncture for the Coumadin clinic. Identifies patient following protocol. Prepares samples for processing w/correct label and bar code and inspects vials. Reconciles outstanding sample report at day's end. Observe safety procedures and sample prep. Demonstrate excellent guest service to internal team members and patients. Perform other related duties as assigned. Qualifications Phlebotomy certification or M.A. certification or certificate from a phlebotomy program. 1+ years of experience in Lab. Understand labeling/ID protocol, and knowledge of common lab tests, sample types, and vacutainers. Understand Biohazard, OSHA safety regulations for medical offices, and Universal precautions. Ability to work independently in a fast-paced, cross-functional environment. Benefits: 3 weeks PTO & 8 paid holidays Medical, Dental, Vision Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) 401(k) with match Employee Wellness Other Employee Discount programs like Tickets at Work and cell phone discounts Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more Why Millennium? Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

Millennium Physician Group is seeking to hire PRN APRN/Physician Assistant to join the Primary Care walk in clinic team in the Fort Myers, FL area. We are looking for a new team member who is positive, energetic, well-organized, has the ability to multi-task, and think outside of the box. We want someone who supports our top initiative of ensuring an excellent patient experience. Advanced providers focus on assessments to care for our patients. Physician Assistants/APRN's work under the supervision of a licensed physician. You will be responsible for ordering, performing and interpreting diagnostic tests such as lab work and x-rays. You will diagnosis and treat both acute and chronic conditions such as diabetes, high blood pressure, infections and injuries. You will also prescribe medications and other treatments as well as manage our patient's overall well-being (comprehensive care). You are expected to consult with the supervising Physician on any complicated diagnoses and make treatment decisions collectively. You may in some cases take the office overflow of patients or may build your own "practice". Depending on patient load, you may have a medical assistant to assist with patient care and follow-up. How will you make an impact & Requirements Millennium Physician Group is seeking to hire PRN APRN/Physician Assistant to join the Primary Care walk in clinic team in the Fort Myers, FL area. We are looking for a new team member who is positive, energetic, well-organized, has the ability to multi-task, and think outside of the box. We want someone who supports our top initiative of ensuring an excellent patient experience. Advanced providers focus on assessments to care for our patients. Physician Assistants/APRN's work under the supervision of a licensed physician. You will be responsible for ordering, performing and interpreting diagnostic tests such as lab work and x-rays. You will diagnosis and treat both acute and chronic conditions such as diabetes, high blood pressure, infections and injuries. You will also prescribe medications and other treatments as well as manage our patient's overall well-being (comprehensive care). You are expected to consult with the supervising Physician on any complicated diagnoses and make treatment decisions collectively. You may in some cases take the office overflow of patients or may build your own "practice". Depending on patient load, you may have a medical assistant to assist with patient care and follow-up. This position earns competitive compensation as well as opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support. Required Knowledge and Experience Florida APRN or PA License & Board Certification Required Skills and Abilities To perform this job successfully, an individual should have strong computer skills and knowledge of EMR systems; Athena knowledge preferred but not required. While performing the duties of this job, the employee is regularly required to stand, walk, climb and balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. ABOUT MILLENNIUM PHYSICIAN GROUP Formed in 2008, Millennium Physician Group has grown into one of the largest comprehensive primary care practices with more than 500 health care providers located throughout Florida. With corporate headquarters in Fort Myers, Florida, Millennium Physician Group consists of primary care offices, Imaging Centers, Lab Services and Wellness Programs. You can also find various programs, such as weight management and smoking cessation, led by Millennium Physician Group doctors. If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice. Millennium Physician Group is proud to be an Equal Opportunity Employer and a Drug Free Workplace. Additionally, Millennium is proud to join the nearly 3,000 health system and physician groups who have gone completely Tobacco Free. ARE YOU READY TO JOIN OUR PRIMARY CARE Walk in Clinic TEAM? If you feel that you would be right for this APRN/PA position, please click the link to apply today. We look forward to meeting you!

The Multi-Modality Imaging Technologist must hold all certifications and licenses related to their scope of practice. S/He must be proficient in MRI and CT modalities. S/he must be able to handle a high volume, fast paced environment with a pleasant disposition. S/he must be able to multi task with attention to detail. S/he is responsible for maintaining all quality control records, ACR accreditation forms and daily logs for modality specific areas. S/he must be proficient in the use of computer software, ie: PACS, eRad, and Athena Clinicals and Communicator. S/he must obtain a detailed history on every exam performed in their specific modality for presentation to the Radiologist. S/he must follow all safety protocol to ensure safety of patients and equipment. S/he must read and respond to communication from manager in a timely manner. All other duties as assigned. How will you make an impact & Requirements Essential Duties and Responsibilities include the following. Other duties may be assigned. • Approaches change or newness positively- Treats change and new situations as opportunities for learning or growth, focuses on the beneficial aspects of change, speaks positively about the change to others. • Acknowledges the person-greet customers promptly and courteously, gives customers full attention. • Actively listens- Handles upset customers by hearing the customer out, empathizing apologizing, and taking personal responsibility for resolving customer problem/issues. • Checks Equipment- monitors and checks equipment and work area in order to ensure operational and safety compliance. • Demonstrates concern and empathy to patients. Demonstrates accountability and responsibility and performs procedures in a caring, compassionate and respectful manner. • Performs examinations in accordance with established standing operation procedures and routines accurately and in a timely manner. Responsible for Imaging, recording and processing images. • Obtains and document a complete patient history as it relates to the procedure ordered, obtains informed consent in accordance with departmental policy and procedure. • Maintains effective communication with patient provides; explanation of procedures within scope of practice. • Demonstrates knowledge of occurrence reporting (patient case) in Athena. Uses system to report potential patient safety issues. • Maintains proactive and effective communication with radiologist regarding unusual clinical findings, history, test results and or their implication. • Ensures physician order for procedure is entered accurately. Consults appropriate resources to clarify unfamiliar or questionable orders. • Optimize use of supplies, equipment and services, ensuring high level of clinical care at lowest cost. Actively seeks ways to control costs without compromising patient safety or quality of care. • Takes responsibility for ensuring orders match diagnosis to ensure proper reimbursement for services. • Demonstrates a patient first approach to care/Introduces self and role to patient. Acts as a patient advocate in keeping the best interests and care of the patient at the forefront at all times. • Willingly assists co-workers to achieve goals. Acts as a resource to co-workers as appropriate. • Actively participates in staff meetings and in-services. • Assumes personal responsibility for professional development. Actively promotes development of self and others through participation in professional organization, educational opportunities, etc. • Acts as an “ambassador” for MPG by promoting a professional and positive image of the organizations capabilities and services to the public. Benefits: 3 weeks PTO & 8 paid holidays Medical, Dental, Vision Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) 401(k) with match Employee Wellness Other Employee Discount programs like Tickets at Work and cell phone discounts Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more Why Millennium? Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group. If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.

The Phlebotomist II is responsible for drawing and collecting blood samples from patients and preparing these specimens for testing, while adhering to quality standards to ensure compliance and accuracy in the specimen collection process. How will you make an impact & Requirements Responsibilities Performs painless venipuncture and capillary puncture for the Coumadin clinic Identifies patient following protocol. Prepares samples for processing w/correct label and bar code and inspects vials Reconciles outstanding sample report at day's end. Observe safety procedures and sample prep. Support and guide in day-to-day activities. Clean up old orders and combine orders in Copia, know which tests are duplicates and which are necessary for measures. Demonstrate excellent guest service to internal team members and patients. Perform other related duties as assigned. Qualifications Phlebotomy certification or M.A. certification or certificate from a phlebotomy program. 2+ years of experience in Lab. Understand labeling/ID protocol, and knowledge of common lab tests, sample types, and vacutainers. Understand Biohazard, OSHA safety regulations for medical offices, and Universal precautions. Knowledge of test requirements and how to search Quest/LabCorp for esoteric tests. Ability to interpret miscellaneous order Ability to guide and observe new phlebotomists Ability to work independently in a fast-paced, cross-functional environment. Benefits: 3 weeks PTO & 8 paid holidays Medical, Dental, Vision Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) 401(k) with match Employee Wellness Other Employee Discount programs like Tickets at Work and cell phone discounts Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more Why Millennium? Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures). Provide basic and accurate information in-person and via phone/email. Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges). Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. How will you make an impact & Requirements The Patient Care Specialist II performs advanced administrative and patient access duties to support daily medical office operations. This role is responsible for independently registering patients, verifying insurance, processing referrals, and resolving basic billing or documentation issues. The Specialist II ensures all interactions comply with HIPAA, privacy, and organizational policies while consistently providing exceptional service to patients, families, and staff. Responsibilities • Greets, registers, and checks in patients, ensuring all demographic, insurance, consent, and contact information is accurate and current in the EHR. • Collects and processes copayments following standard cash-handling and reconciliation procedures. • Verifies insurance eligibility, obtains required authorizations, and documents verification results accurately in the patient record. • Provides clear explanations of check-in processes, insurance requirements, and payment expectations. • Answers and routes phone calls, schedules or reschedules appointments, and maintains daily appointment schedules while communicating adjustments to clinical staff. • Processes urgent specialist referrals, appointment ticklers, and medical record release requests in a timely and accurate manner. • Performs clerical and administrative tasks including filing, faxing, scanning, and uploading documents into the EHR. • Reviews patient accounts for outstanding balances or documentation errors and partners with billing to resolve discrepancies. • Maintains full HIPAA and privacy compliance by safeguarding patient information, properly managing documentation, and limiting access to authorized users only. • Identifies and reports potential privacy breaches, compliance risks, or billing concerns promptly according to established protocols. • Prepares, routes, and manages medical documentation to ensure completeness, confidentiality, and accuracy. • Provides professional, courteous customer service and maintains composure during high-volume or challenging situations. • Coordinates scheduling across multiple providers, departments, or specialties to support efficient patient flow. • Audits patient charts, registration data, and referral documentation to identify and correct compliance or process issues. • Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience. • Supports the Practice Manager and care team with assigned administrative tasks. • Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies. • Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics. • Demonstrate excellent guest service to internal team members and patients. • Performs other related duties as assigned.

The Medical Assistant II (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies. How will you make an impact & Requirements Responsibilities • Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information. • Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety. • Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards. • Prepares, labels, and processes laboratory samples and point-of-care tests accurately. • Maintains infection control, safety protocols, and equipment calibration across all clinical areas. • Supports providers with patient triage, care coordination, and transitions across clinical settings. • Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care. • Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR). • Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care. • Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed. • Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment. • Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement. • Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care. • Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards. • Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations. • Demonstrate excellent guest service to internal team members and patients. • Performs other related duties as assigned.

Millennium Physician Group is seeking to hire PRN APRN/Physician Assistant to join the Primary Care walk in clinic team in the Cape Coral, FL area. We are looking for a new team member who is positive, energetic, well-organized, has the ability to multi-task, and think outside of the box. We want someone who supports our top initiative of ensuring an excellent patient experience. Advanced providers focus on assessments to care for our patients. Physician Assistants/APRN's work under the supervision of a licensed physician. You will be responsible for ordering, performing and interpreting diagnostic tests such as lab work and x-rays. You will diagnosis and treat both acute and chronic conditions such as diabetes, high blood pressure, infections and injuries. You will also prescribe medications and other treatments as well as manage our patient's overall well-being (comprehensive care). You are expected to consult with the supervising Physician on any complicated diagnoses and make treatment decisions collectively. You may in some cases take the office overflow of patients or may build your own "practice". Depending on patient load, you may have a medical assistant to assist with patient care and follow-up. How will you make an impact & Requirements Millennium Physician Group is seeking to hire PRN APRN/Physician Assistant to join the Primary Care walk in clinic team in the Cape Coral, FL area. We are looking for a new team member who is positive, energetic, well-organized, has the ability to multi-task, and think outside of the box. We want someone who supports our top initiative of ensuring an excellent patient experience. Advanced providers focus on assessments to care for our patients. Physician Assistants/APRN's work under the supervision of a licensed physician. You will be responsible for ordering, performing and interpreting diagnostic tests such as lab work and x-rays. You will diagnosis and treat both acute and chronic conditions such as diabetes, high blood pressure, infections and injuries. You will also prescribe medications and other treatments as well as manage our patient's overall well-being (comprehensive care). You are expected to consult with the supervising Physician on any complicated diagnoses and make treatment decisions collectively. You may in some cases take the office overflow of patients or may build your own "practice". Depending on patient load, you may have a medical assistant to assist with patient care and follow-up. This position earns competitive compensation as well as opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support. Required Knowledge and Experience Florida APRN or PA License & Board Certification Required Skills and Abilities To perform this job successfully, an individual should have strong computer skills and knowledge of EMR systems; Athena knowledge preferred but not required. While performing the duties of this job, the employee is regularly required to stand, walk, climb and balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. ABOUT MILLENNIUM PHYSICIAN GROUP Formed in 2008, Millennium Physician Group has grown into one of the largest comprehensive primary care practices with more than 500 health care providers located throughout Florida. With corporate headquarters in Fort Myers, Florida, Millennium Physician Group consists of primary care offices, Imaging Centers, Lab Services and Wellness Programs. You can also find various programs, such as weight management and smoking cessation, led by Millennium Physician Group doctors. If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice. Millennium Physician Group is proud to be an Equal Opportunity Employer and a Drug Free Workplace. Additionally, Millennium is proud to join the nearly 3,000 health system and physician groups who have gone completely Tobacco Free. ARE YOU READY TO JOIN OUR PRIMARY CARE Walk in Clinic TEAM? If you feel that you would be right for this APRN/PA position, please click the link to apply today. We look forward to meeting you!

The Multi-Modality Imaging Technologist must hold all certifications and licenses related to their scope of practice. S/He must be proficient in MRI and CT modalities. S/he must be able to handle a high volume, fast paced environment with a pleasant disposition. S/he must be able to multi task with attention to detail. S/he is responsible for maintaining all quality control records, ACR accreditation forms and daily logs for modality specific areas. S/he must be proficient in the use of computer software, ie: PACS, eRad, and Athena Clinicals and Communicator. S/he must obtain a detailed history on every exam performed in their specific modality for presentation to the Radiologist. S/he must follow all safety protocol to ensure safety of patients and equipment. S/he must read and respond to communication from manager in a timely manner. All other duties as assigned. How will you make an impact & Requirements Essential Duties and Responsibilities include the following. Other duties may be assigned. • Approaches change or newness positively- Treats change and new situations as opportunities for learning or growth, focuses on the beneficial aspects of change, speaks positively about the change to others. • Acknowledges the person-greet customers promptly and courteously, gives customers full attention. • Actively listens- Handles upset customers by hearing the customer out, empathizing apologizing, and taking personal responsibility for resolving customer problem/issues. • Checks Equipment- monitors and checks equipment and work area in order to ensure operational and safety compliance. • Demonstrates concern and empathy to patients. Demonstrates accountability and responsibility and performs procedures in a caring, compassionate and respectful manner. • Performs examinations in accordance with established standing operation procedures and routines accurately and in a timely manner. Responsible for Imaging, recording and processing images. • Obtains and document a complete patient history as it relates to the procedure ordered, obtains informed consent in accordance with departmental policy and procedure. • Maintains effective communication with patient provides; explanation of procedures within scope of practice. • Demonstrates knowledge of occurrence reporting (patient case) in Athena. Uses system to report potential patient safety issues. • Maintains proactive and effective communication with radiologist regarding unusual clinical findings, history, test results and or their implication. • Ensures physician order for procedure is entered accurately. Consults appropriate resources to clarify unfamiliar or questionable orders. • Optimize use of supplies, equipment and services, ensuring high level of clinical care at lowest cost. Actively seeks ways to control costs without compromising patient safety or quality of care. • Takes responsibility for ensuring orders match diagnosis to ensure proper reimbursement for services. • Demonstrates a patient first approach to care/Introduces self and role to patient. Acts as a patient advocate in keeping the best interests and care of the patient at the forefront at all times. • Willingly assists co-workers to achieve goals. Acts as a resource to co-workers as appropriate. • Actively participates in staff meetings and in-services. • Assumes personal responsibility for professional development. Actively promotes development of self and others through participation in professional organization, educational opportunities, etc. • Acts as an “ambassador” for MPG by promoting a professional and positive image of the organizations capabilities and services to the public. Benefits: 3 weeks PTO & 8 paid holidays Medical, Dental, Vision Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) 401(k) with match Employee Wellness Other Employee Discount programs like Tickets at Work and cell phone discounts Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more Why Millennium? Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group. If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.

Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures). Provide basic and accurate information in-person and via phone/email. Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges). Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. How will you make an impact & Requirements Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g., fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude.

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role The Certified/Registered Medical Assistant I (CMA/RMA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies How will you make an impact & Requirements Millennium Physician GroupCertified Medical AssistantFull Time (Monday-Friday 7:30 Am-5pm)1495 Pine Ridge Rd. Ste 4 Naples FL, Millennium Physicians is hiring a Certified Medical Assistant (CMA) to join our dynamic Clinic team in Naples FL. If you're a positive, energetic multitasker with 2+ years of experience, this is your chance to thrive in a fast-paced, patient-first environment. What you'll do: Be the face of the patient experience-every visit, every time Support providers by taking vitals, performing EKGs, giving injections, and managing EMRs Think on your feet, stay organized, and help us deliver care that's both efficient and compassionate Why you'll love it: Full benefits package including 401(k) match 3 weeks of PTO Growth opportunities and a team that feels like family What you bring: Certified/Registered Medical Assistant credentials CPR/BLS certification Strong EMR skills (Athena a plus) A passion for delivering top-tier care with heart Responsibilities • Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information. • Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety. • Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards. • Prepares, labels, and processes laboratory samples and point-of-care tests accurately. • Maintains infection control, safety protocols, and equipment calibration across all clinical areas. • Supports providers with patient triage, care coordination, and transitions across clinical settings. • Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care. • Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR). • Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care. • Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed. • Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment. • Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement. • Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care. • Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards. • Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations. • Demonstrate excellent guest service to internal team members and patients. Qualifications • High school diploma or equivalent required. • Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required. • Maintains active certification and participate in continuing education to ensure ongoing competency and compliance with credentialing standards. • Prior clinical or internship experience preferred but not required. • Graduate of an accredited Medical Assistant program required. • Basic Life Support (BLS) certification required. • Bilingual (English/Spanish) preferred. • Basic computer literacy: familiarity with electronic health record (EHR) systems preferred. • Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight). • Proficient in EKG administration and other routine diagnostic procedures as directed by the provider. • Knowledge of infection control, universal precautions, and sterile technique. • Competent in assisting with minor procedures, patient preparation, and clinical room setup. • Proficient in medical terminology, documentation accuracy, and appointment scheduling. • Ability to manage multiple priorities, follow workflows, and maintain confidentiality. • Excellent communication, customer service, and team collaboration skills. • Demonstrates professionalism, accountability, and teamwork consistent with the organization's mission, vision, and values. • Committed to continuous learning, patient-centered care, and upholding quality and safety standards. • Ability to work independently in a fast-paced, cross-functional environment. Qualifications • High school diploma or equivalent required. • Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required. • Maintains active certification and participate in continuing education to ensure ongoing competency and compliance with credentialing standards. • Prior clinical or internship experience preferred but not required. • Graduate of an accredited Medical Assistant program required. • Basic Life Support (BLS) certification required. • Bilingual (English/Spanish) preferred. • Basic computer literacy: familiarity with electronic health record (EHR) systems preferred. • Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight). • Proficient in EKG administration and other routine diagnostic procedures as directed by the provider. • Knowledge of infection control, universal precautions, and sterile technique. • Competent in assisting with minor procedures, patient preparation, and clinical room setup. • Proficient in medical terminology, documentation accuracy, and appointment scheduling. • Ability to manage multiple priorities, follow workflows, and maintain confidentiality. • Excellent communication, customer service, and team collaboration skills. • Demonstrates professionalism, accountability, and teamwork consistent with the organization's mission, vision, and values. • Committed to continuous learning, patient-centered care, and upholding quality and safety standards. • Ability to work independently in a fast-paced, cross-functional environment. Physical Demands • Sedentary work. Exer􀆟ng up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to li􀅌, carry, push, pull, or otherwise move objects. Repe􀆟􀆟ve mo􀆟on. Substan􀆟al movements (mo􀆟ons) of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an ac􀆟vity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to li􀅌 to 15 lbs. independently not to exceed 50 lbs. without help. Equal Employment Opportunity • MPG is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment in employment opportunities or practices based on race, color, sex (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability, age, military or veteran status, marital status, familial status, national origin, or any other legally protected class. • Equal opportunity applies to all areas of the employment relationship, including hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment.

The Phlebotomist II is responsible for drawing and collecting blood samples from patients and preparing these specimens for testing, while adhering to quality standards to ensure compliance and accuracy in the specimen collection process. How will you make an impact & Requirements Responsibilities Performs painless venipuncture and capillary puncture for the Coumadin clinic Identifies patient following protocol. Prepares samples for processing w/correct label and bar code and inspects vials Reconciles outstanding sample report at day's end. Observe safety procedures and sample prep. Support and guide in day-to-day activities. Clean up old orders and combine orders in Copia, know which tests are duplicates and which are necessary for measures. Demonstrate excellent guest service to internal team members and patients. Perform other related duties as assigned. Qualifications Phlebotomy certification or M.A. certification or certificate from a phlebotomy program. 2+ years of experience in Lab. Understand labeling/ID protocol, and knowledge of common lab tests, sample types, and vacutainers. Understand Biohazard, OSHA safety regulations for medical offices, and Universal precautions. Knowledge of test requirements and how to search Quest/LabCorp for esoteric tests. Ability to interpret miscellaneous order Ability to guide and observe new phlebotomists Ability to work independently in a fast-paced, cross-functional environment. Benefits: 3 weeks PTO & 8 paid holidays Medical, Dental, Vision Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) 401(k) with match Employee Wellness Other Employee Discount programs like Tickets at Work and cell phone discounts Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more Why Millennium? Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group. If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.

*****This role qualifies for a $10,000 Sign On Bonus***** Seeking a full-time Primary Care APRN/PA in Naples, FL Escape to the pristine beaches in Southwest Florida! Are you ready to embark on a fulfilling medical career near captivating beaches? Millennium Physician Group is seeking a talented Advanced Provider to join our esteemed Primary Care medical team. Monday - Friday 8 am - 5 pm Access to benefits and 401K Malpractice insurance coverage How will you make an impact & Requirements Responsibilities Promote and maintain high standards of patient care Provide high-quality medical services under supervision of a physician Recommend appropriate treatments, medicines, and therapies for optimal patient outcomes Chart patient progress and meticulously maintain detailed, accurate health records Required skills and qualifications Degree from an accredited institution required Valid license to practice as an APRN/PA Physician Assistant in Florida Proven experience in providing exceptional patient care and medical services Ability to multitask and work in a fast-paced, team-oriented environment Analytical thinking skills with the ability to investigate and diagnose Preferred skills and qualifications 2+ years' experience in primary care or equivalent combination of education and experience AP with Urgent Care and Emergency Room experience may be considered New Graduates welcome to apply Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. CARING FOR THE HEART OF OUR COMMUNITY... OUR RESIDENTS #MPG1

Handle incoming calls, schedule new and existing patient appointments, provide accurate information, and solve complaints and inquiries; always keeping customer satisfaction at the core of every contact. Identify patient needs, clarify information, research every issue and provide appropriate solutions and/or alternatives. Works under moderate supervision. Screen calls and ensure they are transferred to the appropriate staff member. Learn protocol to take appropriate steps in an urgent call situation. Complete and process records to ensure all pertinent data is entered into the patient's record in an accurate and thorough manner. Meet performance metrics, goals, and outcomes in a fast paced, high performing team- based setting. Demonstrate excellent service to internal team members and patients. Perform other related duties as assigned. How will you make an impact & Requirements Handle incoming calls, schedule new and existing patient appointments, provide accurate information, and solve complaints and inquiries; always keeping customer satisfaction at the core of every contact. Identify patient needs, clarify information, research every issue and provide appropriate solutions and/or alternatives. Works under moderate supervision. Screen calls and ensure they are transferred to the appropriate staff member. Learn protocol to take appropriate steps in an urgent call situation. Complete and process records to ensure all pertinent data is entered into the patient's record in an accurate and thorough manner. Meet performance metrics, goals, and outcomes in a fast paced, high performing team- based setting. Demonstrate excellent service to internal team members and patients. Perform other related duties as assigned.

The Medical Assistant II (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies. How will you make an impact & Requirements Responsibilities • Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information. • Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety. • Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards. • Prepares, labels, and processes laboratory samples and point-of-care tests accurately. • Maintains infection control, safety protocols, and equipment calibration across all clinical areas. • Supports providers with patient triage, care coordination, and transitions across clinical settings. • Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care. • Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR). • Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care. • Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed. • Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment. • Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement. • Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care. • Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards. • Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations. • Demonstrate excellent guest service to internal team members and patients.