Customer Service Representative
Waterway Carwash job in Kirkwood, MO
Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Car Wash - Detailer - Daytime Shift
Waterway Carwash job in Saint Louis, MO
Waterway Carwash is hiring Car Wash - Detailers with midweek daytime availability at our Maryland Heights (Westport) location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Associate will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $18 per hour. Our top earners make over $20 per hour.
Schedule: Mid-week daytime and evening, plus weekend shifts available. Flexible schedules based around your availability.
Location: Waterway Carwash - Maryland Heights location - 11988 Westline Industrial Dr. Maryland Heights MO, 63146
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities:
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements:
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Manager
Waterway Gas & Wash Company job in Richmond Heights, MO
Waterway is hiring for its renowned Manager Training and Development Program in the St. Louis Area.
You don't have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead Manager Development Program teaches you how to run our business so that you can run any business.
Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead Manager Development Program as they continue their growth.
Waterway's Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:
Highly structured - distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
Mentored every step of the way - we help you get better every day.
Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
Be one of the managers running the location and leading a large team of hourly team members.
Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!
Target Compensation (based on 45 hours per week):
$51,667 year one. $58,167 year two. $65,167 year three.
Paid per hour - the more you work the more you get paid!
Typical schedule is 45 hours each week (5 working days and 2 days off)
Benefits & Perks:
Paid Time Off (PTO) - up to 12 days earned the first year.
Medical Benefits - Health, Dental, and Vision Insurance coverage starts within 60 days.
Long-term Investment Matching Program
College Tuition Assistance Program - continuing your education? Up to $4,000 in tuition expenses covered.
Very generous Referral Bonus Program
Casual Waterway Manager uniforms provided.
Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
FREE CAR WASHES & FUEL DISCOUNTS
Managers in the L2L may work at any of our 10 St. Louis area Waterway Locations:
Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017
Responsibilities
While completing the L2L training program, Waterway Managers have a variety of responsibilities running the store:
Provide excellent customer service:
Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
Identify, address, and correct any customer concern or dissatisfaction.
Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
Effectively manage daily operations, lead and manage team to meet customer expectations.
Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
Manage daily operations:
Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
Complete all required administrative tasks punctually and accurately.
Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
Complete regular audits and ensure the store meets appearance and safety standards.
Lead, manage, and supervise employees:
Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway's culture, mission, and core values.
Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
Perform other safety, cleaning, and maintenance tasks as needed.
Be trained and able to perform essential functions of all hourly positions.
Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
Various other functions as identified and directed by management.
Qualifications
Current and valid drivers' license;
Must have have an associate's degree or above (or a current college senior) OR at least 2 years' experience in any of the following:
Supervisory or management experience, preferably in a retail or hospitality setting
Professional Sales (B2B or B2C), or
Military Leadership
Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
At least 16 years of age;
Authorized to work in the US and not require sponsorship now or in the future.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Auto-ApplyProject and Construction Director
Waterway Gas & Wash Company job in Saint Louis, MO
Waterway has an immediate opportunity for a Project and Construction Director. This role will be critical to Waterway achieving its' goal for excellence in facility improvement and new construction. The Project and Construction Director will drive the growth and development of Waterway's network of locations with responsibility for both new site construction and management of ongoing capital projects and management. Partnering closely with company strategic leadership this role will oversee both new store build and ongoing store upgrade project management, stakeholder communication, vendor selection and relationships, as well as project cost evaluation and multi-year forward planning.
The Project and Construction Director is responsible for managing the execution of construction and capital improvement projects across Waterway. Projects include new builds, remodels, upgrades and smaller facilities and maintenance projects. The CPD will collaborate with Waterway Senior Management to define projects, create budgets, and coordinate schedules…while actively communicating and engaging all constituents. The position blends hands-on field supervision with cross Waterway network coordination. Managing large projects more directly while coordinating smaller initiatives through local leadership and facilities teams.
The ideal candidate is an experienced, detail-oriented project manager who brings strong construction expertise, cost control, and proactive communication to every stage of the project. We are not content to find someone only with construction know-how and organizational skills, rather an individual who can employ those tactics to support and strengthen Waterway's culture and values. This position will focus on 3 primary objectives:
PLAN - Working with senior leadership to identify construction and project needs, and work with team to develop the design.
COMMUNICATE - Facilitating and communicating project plans, budgets, and schedules.
EXECUTE - Working with Waterway leadership as well as in-house specialists and maintenance staff, as well as outside contractors, designers, and contractors to execute the projects as per plan.
This full-time position will be based in-office at our Chesterfield, MO Corporate office (727 Goddard Ave. Chesterfield, MO 63005) and report to the Vice President, Site Development & General Counsel and partner closely with the CEO, CFO and COO, facilitating quick decision making on project approvals, financials, zoning and permitting. Travel to work sites required as needed, estimated at approx. 20%, more extensive during project build.
Compensation, Benefits, and Perks:
Competitive compensation of $100,000 - $120,000 plus 10-15% annual bonus, depending on experience.
Comprehensive benefits package. Top tier medical plan, dental, vision, long term disability and life insurance.
Generous paid time off allowance - up to 18 days earned in the first year plus paid holidays. Paid childbearing/paternity leave.
Long-term investment bonus - rewards you for investing in your financial future.
Phone stipend and mileage reimbursement available.
Tuition Assistance Program.
Waterway Membership - Free car washes and gasoline discounts!
About Waterway
Waterway Carwash has been combining the Best People with the Best Technology to deliver the Best Car Wash Experience in the industry for over 50 years. Our attention to detail means our customers can be assured that their car receives the best care. We do not settle for anything less and neither do they. Waterway's Clean Car Club is recognized as one of the original unlimited wash member programs in the industry. More than 1,400 team members operate 30 (and growing) Waterway locations across five major metropolitan markets, Chicago, Cleveland, Denver, Kansas City, and St. Louis. Waterway locations offer a mix of exterior express and full-service car wash services, as well as gasoline and retail convenience stores. Learn more about Waterway at ****************
Responsibilities
Core responsibilities are, but not limited to, the following:
Planning - Regular review of Company and Market needs for both major capital improvements and smaller projects. Work with both Corporate and operations senior leadership to create strategies and plans to keep Waterway sites up to date and first rate. Planning includes site layout, cross location consistency, and best practice planning. Work with VP of Facilities to make short-term and multi-year plans for such improvements. Create timelines and budgets.
Create buy in and consensus by regular and ongoing communication, review, and approval of plans with both corporate and operations senior leadership. Create readily available evergreen schedules, and work with the accounting team to create and maintain budgets. No surprises!
Work closely with Waterway resources as well as outside vendors (architects, engineers, designers, contractors) to ensure that the project are completed in a timely, budget-conscience manner. Limit location downtime and react quickly and nimbly to construction surprises.
Safety - oversee the onsite safety program and ensures that all established safety protocols and procedures are followed.
Key Deliverables
Project Ownership & Execution - Lead assigned construction and CAPEX projects from scope confirmation through closeout - independently or in coordination with regional and facilities teams. Actively supervise large or complex projects on-site, monitoring construction progress, safety, quality, and contractor performance. Manage general contractors, subcontractors, and vendors, ensuring alignment with approved scope, schedule, and quality standards. Conduct regular site visits and project meetings to identify issues early and keep work on track. Coordinate permitting, scheduling, and communication with Operations to minimize downtime and disruption.
CAPEX Pipeline & Tracking - Maintain a master list of active and planned CAPEX projects by store, providing visibility to schedule, cost, and progress. Align project execution with the company's approved 12-16 quarter capital plan. Deliver accurate monthly updates on project status, cash flow, and completion forecasts to leadership and Finance.
Budget & Cost Management - Estimate and build project budgets based on scope, location, and historical cost data. Work under the supervision of and closely with the CFO and Finance team to develop, refine, and align project budgets with corporate financial goals. Solicit, evaluate, and negotiate bids; award work consistent with approved scopes and budgets. Track project budgets, approve invoices, and manage change orders within established limits. Clearly communicate cost/time/quality tradeoffs to leadership to inform decision making.
Design & Plan Coordination - Work under the supervision of and closely with the Chief Development Officer on project design and planning details. Manage the review, approval, and version control of drawings, site layouts, and specifications. Coordinate design input and approvals from Construction, Facilities, Operations, Marketing, and Safety. Ensure contractors and vendors are always working from current, approved plans.
Vendor Sourcing & Development - Identify, qualify, and develop relationships with contractors and vendors for use in both major projects and ongoing local needs. Maintain an updated roster of approved partners by region and specialty. Evaluate vendor performance, cost competitiveness, and responsiveness for continuous improvement. Support Facilities and local leadership in sourcing reliable, cost-effective partners for small-scale and recurring work.
Communication & Stakeholder Collaboration - Provide clear and timely updates to Operations, Facilities, and Finance on project timing, costs, and operational impacts. Communicate clear specifications and expectations to front-line or local teams executing smaller projects or maintenance work. When leading directly, maintain full ownership of schedule, quality, and cost outcomes. When coordinating through local teams, ensure responsibilities and timelines are clearly defined, communicated, and tracked.
Closeout & Documentation - Verify completion of punch-list items, inspections, and final acceptance. Compile complete closeout documentation including as-builts, warranties, and permits. Document lessons learned.
Qualifications
Minimum Requirements:
Minimum 7 years' experience managing commercial or multi-site construction projects, including ground-up and remodel work.
Demonstrated success supervising large projects and managing contractors directly in the field.
Experience overseeing multiple concurrent projects and balancing competing priorities.
Familiarity with permitting and inspection processes across multiple jurisdictions.
Proficiency in project management and tracking tools (e.g., Smartsheet, Procore, Excel).
Sound understanding of mechanical engineering principles
Willingness to travel regularly to job sites.
Valid U.S. driver's license with an acceptable driving record
Authorization to work in the U.S. without current or future sponsorship
The Ideal Candidate will also have:
Strong leadership and field supervision abilities; confident managing on-site work during major projects.
Excellent communication and stakeholder management skills across all levels.
Highly organized and detail-focused; capable of managing multiple active projects.
Financially and analytically adept; experienced in estimating, budgeting, and cost forecasting.
Hands-on, proactive, and solutions-oriented in both office and field settings.
Solid understanding of commercial construction processes, permitting, scheduling, utilities coordination, and site development.
Physical Requirements
Physical Requirements
Environmental - office based, with requirement to be able to work onsite.
Physical - must be able to walk, sit for extended periods of time, carry and move up to 50 lbs.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds.
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule.
EEO Statement
Waterway Carwash is an Equal Opportunity / Drug-Free Workplace employer. If you require an accommodation or assistance to complete the application process, please contact ***********************.
Auto-ApplyCar Wash - Detailer
Waterway Carwash job in Saint Louis, MO
Waterway Carwash is looking for Car Wash - Detailers at our Richmond Heights location! As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights. You could be part of the team that opens our new location and introduces many new customers to Waterway.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $18 per hour. Our top earners make over $22 per hour.
Location: Waterway Carwash, 1200 S Brentwood Blvd, Richmond Heights MO, 63117
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities:
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements:
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Customer Service Representative
Waterway Gas & Wash Company job in Richmond Heights, MO
Waterway is hiring Customer Service Associates at our Richmond Heights location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour ($16/hr base + sales bonus).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Richmond Heights - 1200 S. Brentwood Blvd, Richmond Heights MO, 63117. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyManager
Waterway Gas & Wash Company job in Chesterfield, MO
Waterway is hiring for its renowned Manager Training and Development Program in the St. Louis Area.
You don't have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead Manager Development Program teaches you how to run our business so that you can run any business.
Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead Manager Development Program as they continue their growth.
Waterway's Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:
Highly structured - distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
Mentored every step of the way - we help you get better every day.
Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
Be one of the managers running the location and leading a large team of hourly team members.
Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!
Target Compensation (based on 45 hours per week):
$51,677 year one. $58,167 year two. $65,167 year three.
Paid per hour - the more you work the more you get paid!
Typical schedule is 45 hours each week (5 working days and 2 days off)
Benefits & Perks:
Paid Time Off (PTO) - up to 12 days earned the first year.
Medical Benefits - Health, Dental, and Vision Insurance coverage starts within 60 days.
Long-term Investment Matching Program
College Tuition Assistance Program - continuing your education? Up to $4,000 in tuition expenses covered.
Very generous Referral Bonus Program
Casual Waterway Manager uniforms provided.
Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
FREE CAR WASHES & FUEL DISCOUNTS
Managers in the L2L may work at any of our 10 St. Louis Waterway Locations:
Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017
Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105
Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141
Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110
Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122
Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368
Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117
Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119
Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017
Responsibilities
While completing the L2L training program, Waterway Managers have a variety of responsibilities running the store:
Provide excellent customer service:
Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
Identify, address, and correct any customer concern or dissatisfaction.
Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
Effectively manage daily operations, lead and manage team to meet customer expectations.
Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
Manage daily operations:
Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
Complete all required administrative tasks punctually and accurately.
Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
Complete regular audits and ensure the store meets appearance and safety standards.
Lead, manage, and supervise employees:
Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway's culture, mission, and core values.
Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
Perform other safety, cleaning, and maintenance tasks as needed.
Be trained and able to perform essential functions of all hourly positions.
Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
Various other functions as identified and directed by management.
Qualifications
Current and valid drivers' license;
Must have an associate's degree or above (or a current college senior) OR at least 2 years' experience in any of the following:
Supervisory or management experience, preferably in a retail or hospitality setting
Professional Sales (B2B or B2C), or
Military Leadership
Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
At least 16 years of age;
Authorized to work in the US and not require sponsorship now or in the future.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Auto-ApplyCar Wash - Detailer - Daytime Shift
Waterway Carwash job in Saint Louis, MO
Waterway Carwash is looking for Car Wash - Detailers at our Richmond Heights location! As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights. You could be part of the team that opens our new location and introduces many new customers to Waterway.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $18 per hour. Our top earners make over $20 per hour.
Schedule: Daytime, morning, and afternoon shifts available. Flexible hours.
Location: Waterway Carwash, 1200 S Brentwood Blvd, Richmond Heights MO, 63117
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities:
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements:
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Customer Service Representative
Waterway Gas & Wash Company job in Maryland Heights, MO
Waterway is hiring Customer Service Associates at our Westport location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $19/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Westport - 11988 Westline Ind. Dr. Maryland Heights, MO 63146. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyCustomer Service - Representative
Waterway Gas & Wash Company job in Shrewsbury, MO
Waterway is hiring Customer Service Associates at our Shrewsbury location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Shrewsbury - 7201 Watson Rd. Shrewsbury, MO 63119. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyCar Wash - Detailer
Waterway Gas & Wash Company job in OFallon, MO
Waterway Carwash is looking for Car Wash - Detailers at our O'Fallon location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $18 per hour. Our top earners make over $22 per hour.
Location: Waterway Carwash - O'Fallon location - 3995 Crusher Dr. O'Fallon MO, 63368
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Auto-ApplyCustomer Service Representative
Waterway Gas & Wash Company job in Chesterfield, MO
Waterway is hiring Customer Service Associates at our Chesterfield location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Chesterfield - 15606 Olive Blvd. Chesterfield, MO 63017. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyCar Wash - Detailer
Waterway Gas & Wash Company job in Town and Country, MO
Waterway Carwash is looking for Car Wash - Detailers at our Woodsmill (Town & Country) location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $20 per hour. Our top earners make over $24 per hour.
Location: Waterway Carwash - Woodsmill location - 388 Lamp & Lantern Village, Chesterfield MO, 63017
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Auto-ApplyCustomer Service Representative
Waterway Gas & Wash Company job in Clayton, MO
Waterway is hiring Customer Service Associates at our Clayton location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour ($16/hr base + sales bonus).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Clayton - 122 S Hanley Rd. St. Louis MO, 63105. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyCar Wash - Detailer
Waterway Gas & Wash Company job in Maryland Heights, MO
Waterway Carwash is looking for Car Wash - Detailers at our Maryland Heights (Westport) location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $18 per hour. Our top earners make over $22 per hour.
Location: Waterway Carwash - Maryland Heights location - 11988 Westline Industrial Dr. Maryland Heights MO, 63146.
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Auto-ApplyCustomer Service Representative
Waterway Gas & Wash Company job in Saint Louis, MO
Waterway is hiring Customer Service Associates at our South Kingshighway location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $18 per hour ($16/hr base + sales bonus).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway S. Kingshighway - 2261 S Kingshighway, St. Louis MO 63110. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyCar Wash - Detailer
Waterway Gas & Wash Company job in Creve Coeur, MO
Waterway Carwash is looking for Car Wash - Detailers at our Creve Coeur location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $18 per hour. Our top earners make over $22 per hour.
Location: Waterway Carwash - Creve Coeur location - 10559 Old Olive Street Rd. Creve Coeur MO, 63141
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Auto-ApplyCustomer Service Representative
Waterway Gas & Wash Company job in Town and Country, MO
Waterway is hiring Customer Service Associates at our Woodsmill / Town & Country location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Woodsmill - 388 Lamp & Lantern Village, Chesterfield MO, 63017. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Auto-ApplyCar Wash - Detailer - Daytime Shift
Waterway Gas & Wash Company job in Maryland Heights, MO
Waterway Carwash is hiring Car Wash - Detailers with midweek daytime availability at our Maryland Heights (Westport) location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Associate will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $18 per hour. Our top earners make over $20 per hour.
Schedule: Mid-week daytime and evening, plus weekend shifts available. Flexible schedules based around your availability.
Location: Waterway Carwash - Maryland Heights location - 11988 Westline Industrial Dr. Maryland Heights MO, 63146
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Auto-ApplyCar Wash - Detailer
Waterway Gas & Wash Company job in Kirkwood, MO
Waterway Carwash is looking for Car Wash - Detailers at our Kirkwood location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you don't just clean cars - you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible - with no late nights.
The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.
Compensation: Competitive rates and cash tips daily! Average $19 per hour. Our top earners make over $24 per hour.
Location: Waterway Carwash - Kirkwood location - 10850 Manchester Rd. Kirkwood MO, 63122
Why Waterway? Perks and Discounts
Flexible scheduling - Daytime, Evening, and Weekend shifts available.
Tuition Assistance Program - up to $4,000 a year!
Free Car Washes and Gas Discounts.
Referral Bonus program.
Recognized as a Top Workplace multiple years running.
Advancement, Promotion, & Cross-Training Opportunities.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Responsibilities
Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Various other functions as identified and directed by management.
Physical Requirements
Environmental - will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement
If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
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