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Wayfair overview

Industry
E - Commerce
Revenue
Headquarters
Employees
16,901
Founded in
Organization type
Public
Social media

Wayfair is a technology company focusing on the online retail of home goods, furniture, and decor. With its headquarters in Boston, MA, the company has established itself as the largest pure-play online retailer of home goods in the US. Founded in 2002 as CSN Stores, Wayfair has since expanded its operations to include offices in Utah, Kentucky, New York, Galway, Ireland, London, England, and Berlin, Germany. A wide range of products can be found on Wayfair's platform, from kitchen & dining items to home improvement tools and patio & garden accessories.

Under the leadership of CEO Niraj S. Shah, Wayfair has grown significantly and now employs over 16,900 people across its various locations. In 2014, the company reported sales exceeding $1.3 billion and currently generates annual revenue of $12.2 billion. The Wayfair team is known for its diverse demographic backgrounds, with 49.3% female and 31.1% ethnic minority representation among its employees. The average salary at Wayfair is competitive for its industry and location at $80,460 per year.

Wayfair's mission statement

To support housing and a sense of home for all.

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3.6/5

Wayfair employee reviews

Based on 13 ratings

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Job openings at Wayfair
504 positions

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Wayfair employee reviews

Wayfair employee reviews
3.6/5

Based on 13 ratings

Work at Wayfair? Share your experience.
Employee reviews
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2.0
A zippia user wrote a review on Nov 2024
Pros of working at Wayfair

Upward mobility; specifically for younger and inexperienced workforce who demonstrate interest, talent and communicate desire to progress.

Cons of working at Wayfair

Low wages Known as a stepping stone to better employment Cult like culture, depends on facility however mass terminations have happened a few times

Wayfair benefits

Received a lot of perks- raffles, electronics, days off, sport tickets, regular cook outs (management pay out pocket&have to file reimbursement, I've lost over $1K)

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4.0
A zippia user wrote a review on Oct 2024
Pros of working at Wayfair

The hours/pay was very good.

Cons of working at Wayfair

There wasn't a way to move up as far as I know. The employee turnover was high.

Wayfair benefits

Discounts through the company.

What do you like best about Wayfair's CEO and the leadership team?

They knew exactly what they wanted, how to do everything, & their directions were clear.

How would you improve Wayfair's culture?

Find ways to reward employees who go the extra mile. (Show up early/stay late & work multiple positions.)

How did you prepare for the Wayfair interview?

I practiced interviewing with my parents.

How does your compensation at Wayfair compare to the industry average?

At 19/hr, 40 hrs a week with ot opportunities, the compensation to me was wonderful.

What's the diversity at Wayfair like?

Definitely diverse. There were all types of people there.

What brings you the most joy at Wayfair?

I am an big fan of OT, Wayfair happened to have a lot of that. That was the best thing about the company.

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4.0
A zippia user wrote a review on Oct 2023
Pros of working at Wayfair

My supervisor lisa

Cons of working at Wayfair

Low pay , they send you home when it's slow. It doesn't matter if your a full time or part time

Wayfair benefits

Bonus

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4.0
A zippia user wrote a review on Aug 2022
Pros of working at Wayfair

Meeting new people I love talking and learning about different people.

Cons of working at Wayfair

Not too much OT

Wayfair benefits

Discounts

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Wayfair

The people and culture

Cons of working at Wayfair

Philosophy shift

Wayfair benefits

Regular engagement contests/activities

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Wayfair

The culture. Alsoy colleagues. they've assembled a great group of producers with amazing experience.

Cons of working at Wayfair

Salary is low for the positions

Wayfair benefits

Currently working from home

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2.0
A zippia user wrote a review on Oct 2020
Pros of working at Wayfair

The benefits

Cons of working at Wayfair

The low level of professionalism

Wayfair benefits

The discounted gym memberships

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1.0
A zippia user wrote a review on Mar 2020
Pros of working at Wayfair

Free air and use of the restrooms

Cons of working at Wayfair

Everything

Wayfair benefits

Making fun of all of the overachieving millennials

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5.0
A zippia user wrote a review on Dec 2019
Pros of working at Wayfair

Great work-life balance

Cons of working at Wayfair

Kind of dis-organized, too noisy.

Wayfair benefits

No/ little work stress that let's you perform better. Allows you to work at your own pace.

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5.0
A zippia user wrote a review on Jun 2019
Pros of working at Wayfair

Being on the road and seeing Minnesota

Cons of working at Wayfair

The inconsistency

Wayfair benefits

Weekly pay and pay rate

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The team at Wayfair

  • The founders of Wayfair are Niraj S. Shah, Steven K. Conine and Alyssa Deree.
  • The key people at Wayfair are Niraj S. Shah, Steven K. Conine and Alyssa Deree.
Key people
Niraj S. Shah
Steven K. Conine
Alyssa Deree

Wayfair rankings

Wayfair is ranked #76 on the Best Technology companies to work for in Massachusetts list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Wayfair salaries

Average Wayfair salary
$80,460
yearly
$38.68 hourly
Updated March 14, 2024

Rate Wayfair's fairness in compensating employees.

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Wayfair diversity

9.3
Diversity score
We calculated Wayfair’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Wayfair’s workforce.
Wayfair diversity summary. Zippia estimates Wayfair's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Wayfair's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Wayfair's workforce.
  • Wayfair has 16,901 employees.
  • 49% of Wayfair employees are women, while 51% are men.
  • The most common ethnicity at Wayfair is White (69%).
  • 12% of Wayfair employees are Hispanic or Latino.
  • 9% of Wayfair employees are Asian.
  • The average employee at Wayfair makes $80,460 per year.
  • Wayfair employees are most likely to be members of the democratic party.
  • Employees at Wayfair stay with the company for 3.2 years on average.

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Wayfair office locations

Wayfair is headquartered in Boston, MA

Biggest Wayfair locations

RankCityJob countAvg. salary
1Boston, MA79$80,358
2Perris, CA13$94,147
3Austin, TX12$76,716
4Jacksonville, FL7$69,997
5Aurora, CO5$78,341
6Pompano Beach, FL5$68,940
7Orlando, FL4$69,411
8San Leandro, CA4$98,601
9San Marcos, TX4$76,716
10Mountain View, CA3$98,607

Wayfair financial performance

8.8
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Wayfair currently has 12.2B in revenue. Wayfair's most recent quarter produced 2.9b (q3'2023).

Wayfair annual revenue

$14B
$11B
$8B
$6B
$3B
$0
2019
2020
2021
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Highest paying Wayfair competitors

Compare Wayfair salaries to competitors, including Etsy, eBay, and SkyMall. Employees at Etsy earn the highest average yearly salary of $116,616. The salaries at eBay average $107,595 per year, and the salaries at SkyMall come in at $81,711 per year.
RankCompanyAverage salaryJobs
1$116,6160
2$107,5950
3$81,7110
4$81,0440
5$76,5270
6$76,4120
7$67,8870
8$67,4190
9$60,3980
10$49,1080

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Wayfair FAQs

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Most common locations at Wayfair

Zippia gives an in-depth look into the details of Wayfair, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Wayfair. The employee data is based on information from people who have self-reported their past or current employments at Wayfair. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Wayfair. The data presented on this page does not represent the view of Wayfair and its employees or that of Zippia.

Wayfair may also be known as or be related to CSN Stores (2002–2011), WAYFAIR LLC, Wayfair, Wayfair Inc, Wayfair Inc. and Wayfair LLC.