Assistant Store Manager, Logistics
Operations manager job at Wayfair
At Wayfair, we're redefining the furniture and home shopping experience and it all starts behind the scenes with a logistics operation that moves fast, stays reliable, and keeps our customers smiling. As our Senior Assistant Store Manager, Logistics (Back of House), you'll lead a high-performing team responsible for smooth and safe warehouse operations that keep our stores stocked, orders fulfilled, and shrink minimized.
This role is all about collaboration, innovation, and leadership. You'll build strong partnerships across the store, working closely with Salesfloor, Visual, Asset Protection, and more to ensure every part of the operation runs like clockwork. Your expertise in logistics and process improvement will drive continuous gains in safety, efficiency, and customer satisfaction.
If you're a hands-on, entrepreneurial leader who thrives in a fast-paced environment and loves solving operational challenges with a people-first approach, this role is your chance to make a big impact on the future of retail logistics at Wayfair.
What Does a Logistics Manager Do?
* Own Back-of-House Operations: Lead the team managing receiving, stocking, inventory control, and order fulfillment to keep the store running smoothly.
* Build Cross-Functional Partnerships: Collaborate closely with Salesfloor, Visual, Asset Protection, Facility, Talent, and other teams to ensure seamless store operations.
* Champion Safety Culture: Develop and maintain a proactive safety environment that continuously reduces risks and protects your team.
* Drive Performance & Metrics: Monitor key logistics KPIs and implement process improvements to boost accuracy, speed, and customer satisfaction.
* Lead & Develop Your Team: Recruit, coach, and inspire operations managers and associates to deliver high performance and accountability.
* Streamline Processes: Identify opportunities to optimize workflows, eliminate bottlenecks, and innovate logistics operations.
* Communicate with Impact: Provide regular updates to leadership and peers on performance trends, challenges, and wins.
* Stay Hands-On: Be comfortable working in a fast-paced warehouse environment and ready to jump in to solve issues and keep things moving.
You'll Thrive in this Role if You Have:
* Proven Leadership: 5+ years managing logistics, operations, or supply chain teams with a track record of driving results and developing talent.
* Process-Obsessed: A keen eye for spotting inefficiencies and a passion for building smoother, faster workflows that elevate the whole operation.
* Collaborative Spirit: Comfortable working across departments and synthesizing diverse perspectives into clear, actionable plans.
* Data-Driven Mindset: Skilled at using metrics and KPIs to inform decisions, measure success, and continuously improve.
* Hands-On Problem Solver: Ready to roll up your sleeves in a dynamic warehouse environment and jump in where needed.
* Fast-Paced Agility: Thrive in a rapidly evolving, high-energy setting where adaptability and quick thinking are key.
* Safety First: Committed to fostering a culture where safety is a shared value, not just a checklist item.
* Tech Comfortable: Familiarity with warehouse management systems and Google Suite (or similar tools) to keep your team on track.
* Flexible Availability: Ready to support operations with a schedule that includes early mornings, late nights, weekends, and occasional overnight shifts.
Additional Physical and Environmental Requirements:
* Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
* Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
* Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
* Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
* Temperature Flexibility: Comfortable in environments with varying temperature conditions.
* Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
* Safety Awareness: Minimal exposure to workplace or environmental hazards-must adhere to all safety protocols.
What are the Benefits*?
* Competitive Pay: Earn competitive compensation, with regular opportunities for performance-based increases and performance based bonuses.
* Career Growth: Access professional development and advancement opportunities to help you grow with us.
* Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
* Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
* 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
* Tuition Reimbursement: Eligible after 6 months of employment, learn, grow, and get support along the way.
* Wayfair Employee Discount: Save big on the pieces you love plus get 10% off at our in-store restaurant ️.
* Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
And So Much More: We've got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyRetail Logistics Assistant Store Manager
Operations manager job at Wayfair
As an Assistant Store Manager (ASM) of Logistics, you'll take a leading role in bringing Wayfair's retail vision to life within a high-performing, customer-centric environment. Reporting to the Department Manager, you will oversee critical store functions and assist across team verticals including operations, visual merchandising, and team development. Your focus is to ensure an exceptional customer experience, drive a high-performance team, and deliver on overall business targets.
This position balances strategic leadership (about 60%) with hands-on execution and tactical work (about 40%), requiring creativity, business acumen, and strong leadership. You'll leverage data-driven insights to implement merchandising strategies, optimize store operations, and inspire your team to exceed expectations in every area, from sales to service. Your contributions will directly impact the store's success by fostering a collaborative, customer-focused culture that reflects Wayfair's values.
The ideal candidate thrives in leading large teams in a fast-paced environment, is skilled at balancing priorities, and has a proven track record of coaching, mentoring, and developing talent to achieve results. Join Wayfair to help lead, innovate, and shape the in-store experience as we redefine retail excellence.
What Does an Assistant Store Manager (ASM) Do?
* Adapt Under Pressure: Manage competing priorities with poise and efficiency, ensuring smooth store operations and team productivity.
* Demonstrate Operational Versatility: Oversee store functions such as sales performance, asset protection, safety compliance, and customer engagement. Serve as a keyholder to open or close the store as needed.
* Execute Sales-Driven Leadership: Inspire, motivate, and lead teams using proven sales tactics to exceed performance goals.
* Coach and Develop Teams: Provide actionable feedback and in-the-moment coaching to all teams, ensuring adherence to Wayfair People Principles.
* Lead a First-in-Class Customer Experience: Deliver authentic, knowledgeable, and friendly service by collaborating with all teams and leveraging product expertise.
* Organizational Proficiency: Effectively organize in-store teams to execute priorities with strong planning and communication skills.
* Analytical Thinking: Interpret sales trends and data to solve problems and drive business growth.
* Embrace Innovation: Share ideas to improve operations while adapting to evolving product selections, promotions, and priorities.
* Drive Inventory and Pricing Accuracy: Oversee inventory tracking and pricing audits to maintain operational efficiency and compliance.
* Utilize Technology Effectively: Quickly learn and use software and digital tools, including mobile apps and communication platforms.
You'll Thrive in This Role if You Have:
* Leadership Experience: 1+ year leading teams of 10-30+ people.
* Team Motivation: 2+ years motivating high-performing teams, preferably in visual merchandising and brand presentation (store leader, manager, or trainer roles).
* Retail Background: 3+ years of retail experience, ideally in home goods, furnishings, or interior design.
* Inventory & Logistics: Experience managing shipments, quality checks, inventory organization, and returns/exceptions handling.
* Operational Skills: Comfortable coordinating furniture assembly and overseeing reverse logistics.
* Pricing & Audits: Experience verifying pricing accuracy and conducting regular audits.
* Schedule Flexibility: Willingness to work nights, weekends, and holidays as needed.
Additional Physical and Environmental Requirements:
* Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
* Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
* Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
* Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
* Temperature Flexibility: Comfortable in environments with varying temperature conditions.
* Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
* Safety Awareness: Minimal exposure to workplace or environmental hazards-must adhere to all safety protocols.
What are the Benefits*?
* Competitive Pay & Bonus: Earn competitive compensation with regular opportunities for performance-based increases and bonus potential.
* Career Growth: Access professional development and advancement opportunities to help you grow with us.
* Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
* Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
* 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
* Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way.
* Wayfair Employee Discount: Save big on the pieces you love-plus get 10% off at our in-store restaurant.
* Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
And So Much More: We've got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyWarehouse Operations
Monroe, OH jobs
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Warehouse Operations
West Jefferson, OH jobs
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Warehouse Operations
Stow, OH jobs
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Warehouse Operations
Perrysburg, OH jobs
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues.
These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
NIGHT OPERATIONS ASSISTANT MANAGER
Toledo, OH jobs
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
**Key Responsibilities:**
+ 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
+ 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
+ 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
+ 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
+ 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
**Direct Manager/Direct Reports:**
+ This Position typically reports to the Store Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel less than 5% of the time.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
**Minimum Qualifications:**
+ Must be 18 years of age or older
+ Must be legally permitted to work in the United States
**Preferred Qualifications:**
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ 3
**Minimum Leadership Experience:**
+ 3
**Preferred Leadership Experience:**
+ 3
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Collaborates
+ Customer Focus
+ Develops Talent
+ Drives Results
+ Resourcefulness
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,750.00 - $75,000.00
NIGHT OPERATIONS ASSISTANT MANAGER
Toledo, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
This Position typically reports to the Store Manager
This Position has 0 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 5% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be 18 years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications:
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
3
Minimum Leadership Experience:
3
Preferred Leadership Experience:
3
Certifications:
None
Competencies:
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $61,750 - $75,000
Auto-ApplyWarehouse Operations
Solon, OH jobs
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Assistant Store Manager, People and Community
Operations manager job at Wayfair
Wayfair is redefining the in-store experience for home shoppers, and we're looking for a passionate Assistant Store Manager, People & Community to help shape the future of retail. In this role, you'll lead all things related to training, team development, community engagement, and headcount planning. You'll be the go-to expert for onboarding, scheduling strategy, and compliance while also acting as the local marketing champion for the store. If you're energized by developing people, building connections, and making an impact in your community, this is your opportunity to lead from the heart of the action.
What Does an Assistant Store Manager, People & Community Do?
* Develop & Support the Team: Lead all onboarding and training initiatives to ensure team members are knowledgeable, engaged, and empowered to succeed.
* Drive Scheduling & Staffing Strategy: Own headcount planning and scheduling in alignment with store traffic and business needs.
* Ensure Compliance: Partner with leadership to audit training, track completion timelines, and uphold labor and policy standards.
* Partner Across Teams: Work closely with Store Enablement and leadership to roll out new training programs and elevate team performance.
* Lead Community & In-Store Events: Oversee in-store experiences and planned events in partnership with the Event Specialist.
* Own Grassroots Marketing: Leverage your knowledge of the Atlanta metro area to build partnerships, promote local events, and drive store traffic.
* Champion Culture: Be the connective tissue between people and process-fostering an environment where every team member feels valued and every customer feels welcome.
You'll Thrive in this Role if You Have:
* ? Training & Development Know-How: Experience delivering training programs, onboarding new hires, and coaching team members.
* Operational & Scheduling Skills: Strong understanding of staffing strategies and workforce planning in dynamic retail environments.
* ️ Local Community Ties: You're well-connected in the Atlanta metro and passionate about building relationships that matter.
* ? Collaborative Leadership: You enjoy working cross-functionally and leading through influence, not just authority.
* ️ Retail or Customer-Facing Experience: Background in retail, hospitality, or service industries is a plus.
* Flexible Availability: Ready to support store operations, including evenings, weekends, holidays, and special events.
Additional Physical and Environmental Requirements:
* Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, and crawling.
* ? Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
* Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly.
Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and ability to adjust focus.
* ️ Temperature Flexibility: Comfortable in environments with varying temperature conditions.
* Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
* ️ Safety Awareness: Must adhere to all workplace safety protocols and procedures.
What are the Benefits?
* Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases and bonuses.
* Career Growth: Access professional development and advancement opportunities to grow with us.
* ? Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
* Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
* 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
* Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way.
* Wayfair Employee Discount: Save big on the pieces you love-plus get 10% off at our in-store restaurant ️.
* Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
And So Much More: We've got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyNIGHT OPERATIONS ASSISTANT MANAGER
North Canton, OH jobs
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
* 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
* 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
* 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
* 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
* 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
* This Position typically reports to the Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* Typically requires overnight travel less than 5% of the time.
Physical Requirements:
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
* Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
* Must be 18 years of age or older
* Must be legally permitted to work in the United States
Preferred Qualifications:
* Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
* 3
Preferred Years of Work Experience:
* 3
Minimum Leadership Experience:
* 3
Preferred Leadership Experience:
* 3
Certifications:
* None
Competencies:
* Action Oriented
* Collaborates
* Customer Focus
* Develops Talent
* Drives Results
* Resourcefulness
Retail Engagement Assistant Store Manager
Operations manager job at Wayfair
As an Assistant Store Manager (ASM), you'll take a leading role in bringing Wayfair's retail vision to life within a high-performing sales and customer centric environment. Reporting to the Department Manager, you will oversee critical store functions for teams, and assist across team verticals including operational excellence, visual merchandising and design, and team development, to ensure an exceptional customer experience, drive a high performance team, and deliver on overall business targets.
This position blends strategic leadership (approx 60%) with hands-on execution and tactical (approx 40%) requiring a balance of creativity, business acumen, and strong leadership. You'll leverage data-driven insights to implement merchandising strategies, optimize store operations, and inspire your team to exceed expectations in every area from sales to service. Your contributions will directly impact the store's success by fostering a collaborative, customer-focused culture that reflects the brand's values.
The ideal candidate thrives in leading large teams, in a fast-paced and dynamic environment. They should be excited to excel while balancing priorities, and have a proven track record of coaching, mentoring, and developing talent to achieve results. Join Wayfair to help lead, innovate, and shape the in-store experience as we redefine the definition of retail excellence.
What Does an Assistant Store Manager (ASM) Do?
* Lead Daily Operations: Support day-to-day execution across key areas like sales, service, asset protection, and visual merchandising. As a keyholder, you'll assist with opening and closing responsibilities and act as Manager on Duty.
* Inspire Sales Excellence: Champion a selling culture by spending ~80% of your time on the sales floor coaching associates, delivering real-time feedback, and role-playing selling scenarios to boost conversion, UPT, and AOV.
* Coach & Develop Teams: Provide consistent, actionable feedback that helps team members grow in their roles. Use role-plays, one-on-one check-ins, and goal-based coaching to build confidence, skill, and impact.
* Create Exceptional Customer Experiences: Lead by example to ensure warm, solution-focused interactions that turn browsers into loyal Wayfair shoppers.
* Own Product Knowledge Training: Make sure all team members are certified and confident in key categories like mattresses, appliances, and home renovation.
* Motivate & Recognize: Celebrate wins and top performers to keep energy high and team engagement strong.
* Resolve Escalations with Care: Handle customer concerns with empathy and efficiency, always focused on creating positive outcomes and repeat visits.
* Think & Act with Data: Use reporting tools and customer feedback to spot opportunities, optimize execution, and influence the right behaviors.
* Champion Brand Presentation: Maintain flawless execution of promotional updates, visual displays, and seasonal transitions while making smart adjustments based on selling trends.
* Communicate with Clarity: Host regular huddles and one-on-ones to keep the team aligned, informed, and ready to take action.
* Support Innovation & Growth: Bring creative ideas forward to improve processes, build culture, and strengthen results within our operating guardrails.
You'll Thrive in This Role if You Have:
* Leadership Experience: 1+ years of experience leading a team of 10-30+ individuals with confidence, professionalism, and clear direction.
* Selling Culture Mindset: You will spend ~80% of your time on the sales floor championing a high-performing sales culture, coaching in the moment, completing observations, and role-playing to improve team skills. You understand that fostering strong selling behaviors is key to driving results.
* Results Orientation: You're motivated by hitting and exceeding KPIs like sales, conversion, units per transaction (UPT), average order value (AOV), and customer satisfaction, and you know how to coach others to do the same.
* Retail & Brand Experience: 3+ years of retail experience, preferably in home, furnishings, or interior design, with a strong foundation in visual presentation and store operations.
* Communication & Coaching Strengths: You provide clear, consistent, and empathetic feedback that aligns teams and helps individuals grow.
* Analytical Thinking: You're data-savvy and use insights to guide decisions, spot opportunities, and optimize store performance.
* People Development Focus: You actively coach and develop your team through recognition, accountability, and learning opportunities, helping others succeed is a win in your book.
* Flexible Availability: Willingness to work evenings, weekends, and holidays based on business needs.
Additional Physical and Environmental Requirements:
* Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
* Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
* Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
* Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
* Temperature Flexibility: Comfortable in environments with varying temperature conditions.
* Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
* Safety Awareness: Minimal exposure to workplace or environmental hazards-must adhere to all safety protocols.
What are the Benefits*?
* Competitive Pay & Bonus: Earn competitive compensation with regular opportunities for performance-based increases and bonus potential.
* Career Growth: Access professional development and advancement opportunities to help you grow with us.
* Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
* Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
* 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
* Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way.
* Wayfair Employee Discount: Save big on the pieces you love-plus get 10% off at our in-store restaurant.
* Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
And So Much More: We've got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyArea Operations Manager
Ashville, OH jobs
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Opportunity: Grow Your Career.
* Ensures volume and productivity goals by area are met or exceeded
* Manage a safe workplace by advocating safety training and accident preparedness; lead the facility in safe and efficient operation of all equipment
* Performs analysis and makes staffing adjustments to match the work flow
* Ensures adherence to proper work methods
* Seeks consistent improvements
* Ensure performance plans are set, maintained and continuously improved by Human Resources Management
* Actively develop Supervisors and Staff; coaches and counsels with integrity
* Inspire your team with challenging assignments and coaching to facilitate individual growth and development; foster a collaborative environment in which diverse backgrounds are respected and valued
* Reinforces positive work environment and company culture
* Establish and maintain effective relationship with your peers, team and senior managers in order to communicate effectively, collaborate across departments and strategically implement solutions
* Mediates conflict resolution
Who We're Looking For: You.
* Previous experience managing diverse teams of 100+ associates
* 4+ years supervisory experience
* Ability to communicate clearly and effectively in all situations with strong interpersonal skills
* Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders
* Strong reasoning, analytical and problem solving skills
* Ability to interpret and understand policies and procedures and relate them to others
* Strong technical skills including, word, excel and WMS experience
* Must be available to support multiple shifts
* 4 year degree in Business, Logistics or Industrial Engineering preferred
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
4077 Airbase Rd
Location:
USA Sierra 3PL Ashville Campus
This position has a starting salary range of $83,100.00 to $106,000.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Warehouse Operations
Luckey, OH jobs
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Manager
Hamilton, OH jobs
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
We're seeking a Store Manager who is passionate about fostering an inclusive, supportive environment and driving success through innovative leadership. In this role, you'll inspire your team to create unforgettable experiences for customers while cultivating a positive atmosphere for Associates. If you thrive in a fast-paced, dynamic setting and are ready to make a meaningful impact, this could be the perfect opportunity for you.
Why Work With Us?
We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Enjoy Associate discounts at our stores, available to you and eligible family members.
We have a range of global well-being programs focused on physical, financial, and emotional wellness.
Exciting career paths with growth opportunities
What You'll Do:
Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages. This includes merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers. Act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion to Store Manager positions.
Develop and implement creative plans to increase store sales. Suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics. Provide insights on competition analysis, including pricing, presentation, and customer service.
Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates.
Ensure every customer has a positive shopping experience by maintaining high standards in customer service and merchandise presentation. Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities.
About You:
A minimum of 3-5 years of retail experience as a Store or District Manager in dynamic, high-volume environments, who has successfully managed and driven significant sales revenue.
Proven ability to manage, develop, and motivate a large team, with strong interpersonal, communication, and follow-through skills.
Strong leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Outstanding organizational and communication skills, adept at mentoring and providing feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.
If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference.
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3445 Princeton Road
Location:
USA TJ Maxx Store 0699 Hamilton OHThis is a bonus eligible position with a starting pay range of $86,300.00 to $118,600.00 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Store Manager
Columbus, OH jobs
As a **General Manager** , you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
**Get great perks.**
+ Bonus plans, generous paid time off, career development program, and weekly pay
+ Compensation based on qualifications and experience. Hiring immediately
+ Full medical benefits package, 401(k) with company match, and many more benefits
+ Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
**Provide strong leadership in community, customer service, sales, and team development.**
+ Ensure that the store culture embodies Staples values and its commitment to the community
+ Develop a consultative and customer centric environment for the small business customer
+ Empower your team to learn, grow and deliver through teaching, coaching and inspiring
+ Lead merchandise sales, print & marketing services and retail operations
+ Drive profitable sales and margin while reducing variability and improving performance YoY
+ Hold yourself and your team accountable for flawless execution of operational excellence
+ Coach every manager and supervisor to create a culture of consultative selling and total solutions
+ Overall leadership of running a store; additional responsibilities as needed or assigned
**Essential skills and experience:**
+ 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
+ Store Operations experience with analysis, planning, financial acumen and driving results
+ Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
+ Experience developing a team in operational excellence to drive profitable YOY sales and margins
+ Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
+ Staples does not sponsor applicants for work visas for this position
**Preferred skills and experience:**
+ Bachelor's Degree in Business or related field
+ Ability to engage with the community and network & support small business customers
\#LI-ST1
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call ************** for more information.
SPECIALTY ASSISTANT STORE MANAGER
Toledo, OH jobs
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.
**Key Responsibilities:**
+ 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
+ 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
+ 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
+ 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
+ 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Store Manager
+ This Position has 0 direct reports.
**Travel Requirements** :
+ Typically requires overnight travel less than 5% of the time.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Minimum Years of Work Experience** :
+ 3
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience** :
+ 1+ year of previous leadership experience
**Preferred Leadership Experience:**
+ 2+ years of previous leadership experience
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Collaborates
+ Customer Focus
+ Drives Results
+ Resourcefulness
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,000.00 - $70,000.00
Co-Store Manager
Newark, OH jobs
Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals.
**Key Responsibilities:**
+ 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability.
+ 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand.
+ 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates.
+ 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues.
+ 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends.
+ 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc.
**Direct Manager/Direct Reports:**
+ Position reports to District Manager
+ Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Ability to work a flexible, 55 hours per week schedule
+ Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and
+ responsibilities; models the Home Depot values.
+ Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary.
+ Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes
+ steps to maximize development of both self and Associates.
+ Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation.
+ Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what
+ is on their minds; rewards teamwork.
+ Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment.
+ Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth
+ working relationships with people inside and outside of the organization.
+ Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety
+ standard.
+ Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not
+ immediately resolvable; ties all loose ends.
+ Plans Strategically: Demonstrates the ability to determine goals, direction and actions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
Co-Store Manager
Newark, OH jobs
Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals.
Key Responsibilities:
* 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability.
* 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand.
* 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates.
* 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues.
* 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends.
* 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc.
Direct Manager/Direct Reports:
* Position reports to District Manager
* Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates.
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Ability to work a flexible, 55 hours per week schedule
* Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 5
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and
* responsibilities; models the Home Depot values.
* Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary.
* Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes
* steps to maximize development of both self and Associates.
* Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation.
* Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what
* is on their minds; rewards teamwork.
* Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment.
* Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth
* working relationships with people inside and outside of the organization.
* Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety
* standard.
* Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not
* immediately resolvable; ties all loose ends.
* Plans Strategically: Demonstrates the ability to determine goals, direction and actions.
SPECIALTY ASSISTANT STORE MANAGER
Toledo, OH jobs
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.
Key Responsibilities:
* 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
* 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
* 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
* 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
* 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 direct reports.
Travel Requirements:
* Typically requires overnight travel less than 5% of the time.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
* 3
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* 1+ year of previous leadership experience
Preferred Leadership Experience:
* 2+ years of previous leadership experience
Certifications:
* None
Competencies:
* Action Oriented
* Collaborates
* Customer Focus
* Drives Results
* Resourcefulness