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Operations Specialist jobs at Wayfair

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  • Specialist 2 - Operations

    Pyramid Consulting, Inc. 4.1company rating

    New Brunswick, NJ jobs

    Immediate need for a talented Specialist 2 - Operations. This is a 12+ Months Contract opportunity with long-term potential and is located in New Brunswick, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93647 Pay Range: $30 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: User support and issue resolution in close co-operation with the global reporting support team. Support the business during the monthly and quarterly close process relating to reporting Assist in managing Legacy reporting on Tableau for Medtech. Participation in creating documentation of Operational and Enhancement Processes. Understand the financial impact of reconciling and ensuring data integrity and working with systems teams to repair any data or reporting issues. Perform as an expert in understanding ERP data feeds utilized within the reporting solution; understand the lowest levels of data available to facilitate related investigations and recommend appropriate action. Contribute continuously to the improvement of overall data quality. Maintain and improve a strong internal control environment. Business Relationships Business partner with stakeholders to resolve reporting defects. Support Commercial analysts on how to utilize the reporting solutions to develop expert local knowledge. Understand data flows, financial reports, and report calculations Act as the intermediary between the system and business to ensure voices are heard, actively provide feedback to related teams, and resolve issues, as necessary. Partnering with IT and other support groups in CFIN, Datahub, Master Data, Internal / Governance Reporting Teams, etc., to resolve reporting issues. Participate in knowledge transfer sessions for new reports, sector deployments, etc., as they go live in production. Key Requirements and Technology Experience: Skills-Finance, Accounting, or Financial Accounting, SAP (AFO and SAC),Tableau, Financial reports/reporting, data integrity/Data/ Master Data. Qualified or studying Finance / Accounting or BI. Systems qualifications preferred, SAP (AFO and SAC), BW, Tableau Analytical, problem-solving, willingness to learn, attention to detail, and initiative to follow through on directives. Sensitivity to knowledge of global partners/cultures/norms is critical for this role and required. Good communication skills, operate with a degree of independence, and can collaborate in a highly matrixed environment. Strong technical/analytical skills with a complex financial accounting and systems environment. Ability to deal with ambiguity. Proactive, High energy, positive/can-do attitude and self-motivated is a must. Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-45 hourly 3d ago
  • Cell Processing Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Frederick, MD jobs

    Immediate need for a talented Cell Processing Specialist. This is a 06+months contract opportunity with long-term potential and is located in Frederick, Maryland(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-95009 Pay Range: $30 - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: For the first 6-8 weeks, all new hires must work Monday-Friday, 07:30-16:00 to complete New Hire Orientation + Technical Manufacturing Training. After training, you will transition into one of the following 4/10 shifts based on department needs: Day Shift: 6:00 AM - 4:30 PM (Sun-Wed or Wed-Sat) Swing Shift: 3:00 PM - 1:30 AM (Sun-Wed or Wed-Sat) Work in a brand-new facility dedicated to commercial cell therapy production Be part of a mission-driven organization transforming cancer treatment Gain hands-on experience with automated cell processing and expansion technologies Collaborative environment with QA, QC, Materials Management, and technical experts Competitive schedules with 4/10 shifts and long-term potential Execute and verify GMP manufacturing steps according to batch records and SOPs Operate and maintain automated cell processing, expansion, and filling systems in Grade B/C cleanrooms Complete required training to maintain ongoing cGMP readiness Perform troubleshooting on equipment and process deviations, escalating issues promptly Assist with investigations, deviations, and change controls to maintain regulatory compliance Author, revise, and review SOPs to ensure accuracy and operational clarity Maintain aseptic technique and full gowning requirements for classified spaces Identify process improvement opportunities to enhance safety, compliance, and efficiency Wear a respirator when required during specific cleaning procedures Key Requirements and Technology Experience: Bachelor's Degree in Life Sciences Associate's Degree in Life Sciences + 1+ year biotech experience High School Diploma/GED + 2+ years cGMP manufacturing experience Hands-on experience with cell therapy, cell culture, CAR-T, or biologics manufacturing Experience operating automated cell processing systems Previous work in cleanroom-classified environments Strong attention to detail and documentation accuracy Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-33 hourly 3d ago
  • Portfolio Operations Specialist Level 1

    Ascendum Solutions 4.5company rating

    Cincinnati, OH jobs

    Responsible for functional areas of Portfolio Operations within a product led organization that include the following but not limited to capital allocation, capital budget governance, operating budget governance, capacity management, vendor performance governance and contracts management. About the Role Under general supervision of a Portfolio Ops Lead and in conjunction with the Principal Portfolio Lead, direct activities related to one or more Portfolio Operations function while also building expertise in other functions. Responsibilities Project time tracking Processing of purchase orders and invoicing Operating budgets Capital budgets Contract management Capacity / Resource planning Estimating for business cases Qualifications 2-5 years of overall experience Proven track record of delivering objectives on time and within budget Proven problem solving and organizational skills Excellent communication and presentation skills to effectively communicate information to customers and to all levels with the organization Should be able to participate in audits and other functionally related activities Should develop a mindset of driving data driven decisions and support other stakeholders in the same as well Required Skills Placing Coupa purchase orders and processing invoicing for projects Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management Ability to work well in Excel and Power Point Top 3 skills: Placing Coupa purchase orders and processing invoicing for projects Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management Ability to work well in Excel and Power Point
    $66k-92k yearly est. 2d ago
  • Contract Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Philadelphia, PA jobs

    Immediate need for a talented Contract Specialist .This is an initial 06+ months contract opportunity with potential hire and is located in Philadelphia, PA ( Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-95132 Pay Range: $30 - $33 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills; Must have experience in Power BI Must have experience in CRM tools like Microsoft Dynamics, Salesforce, HubSpot CRM, Zoho CRM, SAP CRM Must have experience in managing contracts and agreements Strong leadership and communication skills. Ensuring that all finalized contracts and agreements are fully executed, imaged, and filed electronically Ensuring that all finalized contracts and agreements are fully executed, imaged, and filed electronically Triaging and assigning contract and agreement drafting to team members Our client is a leading Health Insurance Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-33 hourly 2d ago
  • Contract Specialist - Paralegal

    Intuitive Technology Group-Transforming Tomorrow 3.5company rating

    New Berlin, WI jobs

    Paralegal - Contracts Step into a vital role where legal insight and business strategy meet. This opportunity is with a respected leader in the construction and infrastructure industry, where collaboration, precision, and integrity drive every project forward. What You'll Do Review, draft, and negotiate a variety of commercial agreements, including client contracts, subcontracts, purchase orders, and NDAs. Partner with project teams to ensure all contracts align with company standards and risk tolerance. Serve as the main contact for internal teams and external partners on contract terms and compliance matters. Provide practical guidance to project managers throughout contract execution. Identify potential risks, propose solutions, and escalate legal issues when needed. What You'll Bring Paralegal certificate or degree in Paralegal Studies. 5+ years of experience handling legal contracts, ideally within construction or related industries. Strong negotiation, analytical, and communication skills. Proficiency with Microsoft Office Suite and contract management tools. A self-starter mindset with the ability to manage multiple priorities in a fast-paced environment.
    $52k-80k yearly est. 4d ago
  • GRC Specialist

    Optomi 4.5company rating

    Dallas, TX jobs

    The GRC Specialist will support the Information GRC team, reporting to the Sr. Director of IGRC within the Information Risk Management organization. This role is responsible for assisting with the execution of IT control training, remediation activities, and supporting IT compliance assessments. The ideal candidate will have strong IT audit experience, exceptional communication skills, hands-on knowledge of IT controls, extensive documentation capabilities, and the ability to work collaboratively to drive remediation and training initiatives. What you will do: Assist in the execution of IT control training programs for IT and business stakeholders. Support remediation efforts for IT control deficiencies, including tracking, documentation, and follow-up. Collaborate with IT teams to analyze processes, risks, and controls, and recommend practical solutions for remediation. Maintain and update IT process and control documentation to support compliance with SOX, internal policy, and regulatory requirements. Act as a resource for IT audit engagements, supporting evidence collection, issue resolution, and communication with audit teams. Help assess alignment of IT controls with frameworks such as COBIT, ITIL, and NIST. Contribute to root cause analyses and identify opportunities for process improvement in IT risk and compliance programs. Support the IGRC team in project management for compliance assessments and remediation initiatives. What you will need: Bachelor's or Technical Degree preferred (Computer Science, Information Systems, Business Administration, or related field). Equivalent industry experience with certifications or specialized training will be considered. Minimum of four years of IT audit, compliance, risk assurance, IT advisory, or internal audit experience. Strong understanding of IT controls, audit processes, and remediation best practices. Experience supporting IT control training and remediation activities. Certification in one or more of the following is desired: ITIL, ISO 27000, COBIT, CISSP, SANS, CISA, Security+, CMMC. Excellent communication, organizational, and documentation skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: Experience with regulatory compliance requirements (SOX, GDPR, HIPAA, etc.). Familiarity with enterprise risk management and IT service management (ITSM) practices. Proven ability to support process improvements in IT risk and compliance programs.
    $39k-67k yearly est. 3d ago
  • CX Specialist

    CJ Olive Young USA 4.3company rating

    Los Angeles, CA jobs

    [JD] CX Specialist Employment Type: Full-time, Exempt Pay Range: $70,000 - $85,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more! About Us CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide. CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a Customer Experience (CX) Specialist to enhance the overall shopping experience for our customers. This role will focus on customer service operations, claims handling, feedback analysis, and experience optimization across various retail channels. The ideal candidate is passionate about beauty, understands customer needs, and can create strategies to improve customer satisfaction and loyalty. What You'll Do Oversee and manage customer service operations across online and offline retail channels Handle customer inquiries, complaints, and claims, ensuring prompt resolution and customer satisfaction Analyze customer feedback and data to identify areas for improvement in the shopping experience Develop and implement customer engagement strategies, including loyalty programs and personalized services Work closely with the marketing, sales, and store operations teams to align customer experience initiatives Train and support retail staff to ensure consistent and high-quality customer interactions Collaborate with HQ and cross-functional teams to enhance the overall brand experience Monitor and report on customer satisfaction KPIs and recommend improvements Qualifications Bachelor's degree in Business, Marketing, Communications, Retail Management, or a related field 4+ years of experience in customer experience, customer service, or retail operations, preferably in the beauty industry Strong problem-solving and communication skills, with a customer-first mindset Ability to analyze data and implement customer-centric solutions Experience working with customer experience management tools and service platforms Ability to multitask and work in a fast-paced retail environment Solid understanding of consumer protection laws and hands-on experience in developing or managing customer-related policies Preferred Qualifications Experience in beauty, cosmetics, or skincare retail. Familiarity with e-commerce and omnichannel customer service strategies. Bilingual in English and Korean is a plus.
    $70k-85k yearly 1d ago
  • BMET Cybersecurity Specialist

    Sodexo 4.5company rating

    Mill Valley, CA jobs

    Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. Sodexo's growing Healthcare Technology Management (HTM) Division is seeking solution-oriented candidates who excel at cybersecurity to take on the role of BMET Cybersecurity Specialistto support services for MarinHealth Medical Center located in Greenbrae, CA. Incentives: Full Relocation Package is Included! What You'll Do: Lead the collection of cybersecurity-related data in CMMS systems. Oversee the gathering of manufacturer documentation and security guidelines for medical devices. Conduct technical risk assessments and determine device exposure based on vulnerabilities. Manage both planned and unplanned vulnerability remediation efforts, including patching and upgrades. Lead the testing, implementation, and validation of network segmentation with hospital IT. Coordinate directly with medical device vendors for technical cybersecurity issues. Support IT-related projects impacting medical devices and connected equipment. Analyze and respond to cybersecurity alerts and high-severity vulnerabilities. Track and report vulnerability remediation metrics and recommend process improvements. Maintain quality control of cybersecurity documentation and asset data integrity in CMMS. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: Strong technical background in healthcare technology or IT cybersecurity. Familiarity with CMMS systems and asset management best practices. Experience with medical device configuration, vulnerability patching, and risk assessments. Specific experience with the following medical devices or equipment: DiCom, Siemens, Toshiba, Philips, GE Healthcare, XRay, Ultrasound, C-Arm, Cat Scan, MRI/CT, Radiation Therapy, Nuclear Medicine, Wet or Dry Processor, General RF, Clinical Asset Management, Accelerators. Knowledge of hospital compliance standards including HIPAA, Joint Commission, and NIST. Ability to communicate and collaborate effectively across multidisciplinary teams. Demonstrated ability to lead technical investigations and develop actionable insights. Participation in industry workgroups and ongoing cybersecurity training. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement: Bachelor's degree or equivalent experience Minimum Functional Experience: 3 years
    $46k-73k yearly est. 8d ago
  • Sales and Marketing Operations Specialist

    Medhost, Inc. 4.5company rating

    Nashville, TN jobs

    OVERVIEW OF THE ROLE We are seeking an organized, proactive, and results-driven Sales and Marketing Operations Specialist to join our team. In this role, you will collaborate closely with sales, marketing, and product teams to support sales enablement, execute integrated marketing initiatives, and streamline operational workflows. This position blends advanced, hands-on Salesforce operations expertise-including CRM management, reporting, and marketing automation configuration-with flexible marketing generalist capabilities that provide adaptable support for campaign execution, product launches, and performance analytics. The ideal candidate will leverage data, technology, and collaboration to improve visibility, streamline workflows, and drive business growth. PERCENTAGE OF TRAVEL REQUIRED: Up to 25% Please note: This position is mostly remote, but you might need to come to the office sometimes for meetings, training, or company events. PRIMARY DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED) Collaborate with sales, marketing, and product teams to align across go-to-market strategies, sales enablement initiatives, and product positioning efforts, while building strong relationships with internal stakeholders, external partners, and industry collaborators. Serve as a marketing generalist supporting the planning and execution of integrated, multi-channel marketing campaigns-including digital, email, content, and event initiatives-by coordinating resources, managing deliverables, and ensuring alignment with sales strategies and overall business objectives. Partner with product and marketing leadership to support product launch activities, including marketing coordination, messaging alignment, training coordination, and performance tracking. Serve as the hands-on Salesforce subject-matter expert for sales and marketing, executing CRM configuration tasks, managing data governance and data integrity practices, updating workflows, developing dashboards and reports, supporting marketing automation configuration, and troubleshooting issues to ensure accurate data, reliable operations, and informed decision-making. Manage and execute integrations and marketing automation workflows across Salesforce, Definitive Healthcare, and the marketing automation platform, in partnership with the marketing and sales teams, ensuring Salesforce functions as the central system of record for all sales and marketing data and supports accurate syncing, effective lead routing, and pipeline visibility. Support the sales team with various operational tasks, including creating and updating quotes, supporting new business and renewal contracting, and onboarding/training new team members on sales tools, processes, and best practices. Conduct market and competitive research and compile campaign performance data to identify trends, insights, and opportunities that inform strategic planning and product positioning. Identify and implement opportunities for automation, process improvement, and configuration optimization across Salesforce CRM, marketing automation platforms, and integrations with systems such as Definitive Healthcare. Manage lead processes in coordination with external lead-generation vendors and internal teams, ensuring accurate lead routing, tracking, nurturing, and documentation within Salesforce and maintaining clear process workflows for consistency. Manage and maintain sales and marketing workflows, tools, and process documentation to ensure accurate information flow, consistent procedures, effective training support, and efficient cross-team operations. OTHER REQUIREMENTS / SKILLS (EDUCATION, SOFTWARE, HARDWARE, ETC.) Bachelor's degree or higher in Marketing, Communication, Business, or a related field. 3+ years of experience in sales and marketing operations, marketing generalist roles, or sales enablement, within the healthcare technology industry. Demonstrated proficiency with Salesforce CRM, including dashboard/report creation, data structure understanding, CRM configuration, and marketing automation tools within the Salesforce ecosystem (e.g., Pardot or similar). Ability to translate business requirements into scalable Salesforce workflows, automations, and process improvements that enhance sales and marketing effectiveness. Experience supporting integrations between CRM, marketing automation platforms, and data tools (e.g., Definitive Healthcare or equivalent). Experience executing multi-channel marketing campaigns and product launches, managing timelines and assets, maintaining workflow documentation, supporting cross-team operational processes, and collaborating with lead-generation vendors or third-party partners. Strong analytical, reporting, and problem-solving skills with experience using tools such as Excel, Power BI, and other analytics platforms to interpret data, identify trends, and compile insights from campaign performance, market research, and sales/marketing activity. Proficiency with Microsoft Office and sales/marketing technologies; experience with healthcare data tools such as Definitive Healthcare or similar platforms is preferred. Excellent written and verbal communication skills, with the ability to present information and insights clearly to both technical and non-technical audiences. Highly organized and detail-oriented, with the ability to manage multiple projects, tasks, and deadlines in a fast-paced environment; project management experience is a plus. Strong interpersonal skills with the ability to build effective working relationships across teams, including peers, leaders, clients, and external partners. Flexible and adaptable with a positive, “can-do” approach to problem-solving. Ability to handle confidential information with professionalism and discretion. Criminal and MVR backgrounds meet our company's hiring criteria. What We Offer 3 weeks' vacation and 5 personal days Comprehensive medical, dental, and vision benefits starting from your first day Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more About us: For more than 40 years, MEDHOST has provided innovative healthcare solutions, including an integrated EHR, helping healthcare facilities achieve operational, financial, and clinical excellence. Our solutions serve hospitals, clinics, and healthcare systems, empowering them to deliver the highest quality care. DISCLAIMER This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associate. Management reserves the right to change the duties and responsibilities set forth herein at any time.
    $51k-70k yearly est. 5d ago
  • Practice Performance Specialist

    Optum 4.4company rating

    Portland, OR jobs

    This position is Field Based and requires regular travel to various locations as part of your daily responsibilities. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Employees in this position will work on-site or virtually as an extension of the local quality and provider teams by aligning to geographical regions, medical centers and/or physician practices that manage a high volume of UHC Medicare & Retirement membership. This position does not entail any direct member care* nor does any case management occur. (*with the exception of participating in health fairs and/or health screenings where member contact could occur) This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: Assist in the review of medical records to highlight Star opportunities for the medical staff. Activities include data collection, data entry, quality monitoring, upload of images, and chart collection activities. Locate medical screening results/documentation to ensure quality measures are followed in the closure of gaps. Will not conduct any evaluation or interpretation of Clinical data. Track appointments and document information completely and accurately in all currently supported systems in a timely manner. Optimize customer satisfaction, positively impact the closing of gaps in care and productivity. Partner with your leadership team, the practice administrative or clinical staff to determine the best strategies to support the practice and our members ensuring that recommended preventative health screenings are completed and HEDIS gaps in care are addressed Interaction with UHC members via telephone to assist and support an appropriate level of care. This may include making outbound calls to members and/or providers to assist in scheduling appointments, closing gaps in care or chart collection activities. Answer inbound calls from members and/or providers regarding appointments. Communicate scheduling challenges or trends that may negatively impact quality outcomes. Demonstrate sensitivity to issues and show proactive behavior in addressing customer needs. Provide ongoing support and education to team members and assist in removing barriers in care. Manage time effectively to ensure productivity goals are met. Ability to work independently in virtual setting. Ability to problem solve, use best professional judgment and apply critical thinking techniques to resolve issues as they arise. Identify and seek out opportunities within one's own work flow to improve call efficiency. Adhere to corporate requirements related to industry regulations/responsibilities. Maintain confidentiality and adhere to HIPAA requirements. Data analysis required for multiple system platforms to identify open quality opportunities to address on a member or provider level Appointment coordination for specialist appointments, late to refill medication outreach and scheduling members for local market clinic events You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 2+ years of telephonic customer service experience 1 + years of experience using Microsoft Word and Outlook Proficiency in navigating, filtering, and analyzing reports in Microsoft Excel. Reside within an hour from Portland, OR or an hour from Seattle, WA Ability to travel up to 50% of the time, including destinations within approximately two hours of their remote location Must have valid driver's license and proof of insurance Ability to keep all company sensitive documents secure (if applicable) Dedicated work area established that is separated from other living areas that provides information privacy Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided) Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Healthcare customer service experience. Experience in pharmacy or as a pharmacy technician. Experience working in a physician, provider, and/or medical office EMR and HEDIS knowledge and experience Soft Skills: Strong ability to connect with consumers to understand and align with their needs. Effective active listening skills to build trust and respect with customers. Self-motivated with a strong sense of responsibility and goal orientation. Proven ability to go above and beyond to meet customer needs. Consistent and reliable attendance record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 - $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $20-35.7 hourly Auto-Apply 1d ago
  • Practice Performance Specialist

    Optum 4.4company rating

    Seattle, WA jobs

    This position is Field Based and requires regular travel to various locations as part of your daily responsibilities. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Employees in this position will work on-site or virtually as an extension of the local quality and provider teams by aligning to geographical regions, medical centers and/or physician practices that manage a high volume of UHC Medicare & Retirement membership. This position does not entail any direct member care* nor does any case management occur. (*with the exception of participating in health fairs and/or health screenings where member contact could occur) This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: Assist in the review of medical records to highlight Star opportunities for the medical staff. Activities include data collection, data entry, quality monitoring, upload of images, and chart collection activities. Locate medical screening results/documentation to ensure quality measures are followed in the closure of gaps. Will not conduct any evaluation or interpretation of Clinical data. Track appointments and document information completely and accurately in all currently supported systems in a timely manner. Optimize customer satisfaction, positively impact the closing of gaps in care and productivity. Partner with your leadership team, the practice administrative or clinical staff to determine the best strategies to support the practice and our members ensuring that recommended preventative health screenings are completed and HEDIS gaps in care are addressed Interaction with UHC members via telephone to assist and support an appropriate level of care. This may include making outbound calls to members and/or providers to assist in scheduling appointments, closing gaps in care or chart collection activities. Answer inbound calls from members and/or providers regarding appointments. Communicate scheduling challenges or trends that may negatively impact quality outcomes. Demonstrate sensitivity to issues and show proactive behavior in addressing customer needs. Provide ongoing support and education to team members and assist in removing barriers in care. Manage time effectively to ensure productivity goals are met. Ability to work independently in virtual setting. Ability to problem solve, use best professional judgment and apply critical thinking techniques to resolve issues as they arise. Identify and seek out opportunities within one's own work flow to improve call efficiency. Adhere to corporate requirements related to industry regulations/responsibilities. Maintain confidentiality and adhere to HIPAA requirements. Data analysis required for multiple system platforms to identify open quality opportunities to address on a member or provider level Appointment coordination for specialist appointments, late to refill medication outreach and scheduling members for local market clinic events You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 2+ years of telephonic customer service experience 1 + years of experience using Microsoft Word and Outlook Proficiency in navigating, filtering, and analyzing reports in Microsoft Excel. Reside within an hour from Portland, OR or an hour from Seattle, WA Ability to travel up to 50% of the time, including destinations within approximately two hours of their remote location Must have valid driver's license and proof of insurance Ability to keep all company sensitive documents secure (if applicable) Dedicated work area established that is separated from other living areas that provides information privacy Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided) Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Healthcare customer service experience. Experience in pharmacy or as a pharmacy technician. Experience working in a physician, provider, and/or medical office EMR and HEDIS knowledge and experience Soft Skills: Strong ability to connect with consumers to understand and align with their needs. Effective active listening skills to build trust and respect with customers. Self-motivated with a strong sense of responsibility and goal orientation. Proven ability to go above and beyond to meet customer needs. Consistent and reliable attendance record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 - $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $20-35.7 hourly Auto-Apply 1d ago
  • International Sales Operations Specialist

    Alarm.com Incorporated 4.8company rating

    Tysons Corner, VA jobs

    Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Specialist will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business. RESPONSIBILITIES * Work directly with the sales and sales operations team on process improvements. * Coordinate our supply chain procedures to maximize quality of delivery. * Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings. * Maintain updated records of orders, suppliers and customers. * Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world. * Provide insights for contracts management and use of electronic resources and systems. * Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them. * Collects data from various systems, organizes data into spreadsheets and develop reports. * Collaborate on various improvement projects for the sales operation team. * Other duties as assigned QUALIFICATIONS * Bachelor's degree in Business, International Business, or related field. * Experience with Salesforce is required. * 2+ years of experience in sales operations or finance positions. * Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity. * Ability to identify trends, break down data, and find key insights. * Microsoft Office proficiency for day-to-day tasks. * Must be able to learn quickly and possess strong observational skills. International team members are expected to interface with a wide variety of cultures and personality types. * The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner is a plus. WHY WORK FOR ALARM.COM? * Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. * Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! * Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. * Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. * Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit ************** COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************. JR105060 LI# - Hybrid LI# - AB1
    $72k-96k yearly est. Auto-Apply 14d ago
  • Senior Sales Operations Specialist

    IFS 3.9company rating

    Illinois jobs

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office - This role will require the initial completion of an excel test to be considered for candidacy. Responsibilities include, but are not limited to: Business Analysis and Report Development and Preparation • Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business • Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process • Create, maintain, and update relevant files to support the business forecasting process • Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand • Ad hoc analysis projects in line with business requirements Process Definitions and Enhancement • Develop processes and concepts for enhanced operational procedures and tools • Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model • Make insightful recommendations to further enhance the business value derived from reporting tools • Drive cross functional initiatives in cooperation with Global and Regional functions Business Partnering: • Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions Qualifications We are looking for a colleague who is: Proficient in MS Excel and PowerBI, with advanced skills Data-driven and commercially minded - Driven to understand the meaning behind the numbers Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail Naturally curious, with the ability to ask the right questions and challenge the status quo Thrives in a fast-paced and dynamic environment Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information Able to inspire positive change Essential: 5+ years' experience in Business Operations, Finance decision support or related business support role MS Excel and PowerBI skills to advanced level Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives Experience working on Finance-related assignments Broad understanding of financial statement concepts University degree or comparable professional experience Professional fluency in English Desirable: Experience in an international matrixed organization with virtual working environment. Proficiency in information technology trends and developments a plus Additional Information At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. What We're Offering Salary Range: $100,000 to $125,000 plus bonus potential Flexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
    $100k-125k yearly 9d ago
  • Pricing and Business Optimization Specialist

    AMAX 4.1company rating

    Fremont, CA jobs

    Job Description Develop and execute pricing strategies based on product line and business objectives. Analyze market trends and competition to develop pricing strategies that align with company goals and revenue targets. Analyze market trends and competitive landscape to optimize pricing opportunities Monitor pricing performance and adjust strategies as needed to maintain profitability. Adjust prices based on market demand and product lifecycle stage Conduct cost analysis and support pricing negotiations with suppliers and partners Collaborate with sales, products, supply chain, procurement, engineering teams and internal stakeholders to develop pricing proposals and conduct market research. Generate reports and presentations on pricing performance and recommendations for improvement. Identify opportunities for cost reduction and pricing optimization in the supply chain. Stay current on industry trends and changes in market dynamics that may impact AMAX's pricing strategy. Requirements Bachelor's degree in business, finance, or a related field 3+ years of experience in pricing, product management, or related analytical field. Computing hardware industry Ability to analyze complex data and provide meaningful insights Knowledge of pricing methodologies and strategies Exceptional attention to detail and organizational skills Strong communication and collaboration skills Experience with Excel, data analysis tools and pricing software solutions. Preferred Qualification: Experience in the B2B computing hardware industry. Tech-savvy. Demonstrate knowledge in software, hardware, servers, accelerated computing technologies, data storage, and networking Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) Flexible spending account Commuter benefits Disability insurance We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
    $63k-85k yearly est. 3d ago
  • Senior Sales Operations Specialist

    Ifs 3.9company rating

    Chicago, IL jobs

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office - This role will require the initial completion of an excel test to be considered for candidacy. Responsibilities include, but are not limited to: Business Analysis and Report Development and Preparation • Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business • Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process • Create, maintain, and update relevant files to support the business forecasting process • Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand • Ad hoc analysis projects in line with business requirements Process Definitions and Enhancement • Develop processes and concepts for enhanced operational procedures and tools • Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model • Make insightful recommendations to further enhance the business value derived from reporting tools • Drive cross functional initiatives in cooperation with Global and Regional functions Business Partnering: • Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions Qualifications We are looking for a colleague who is: Proficient in MS Excel and PowerBI, with advanced skills Data-driven and commercially minded - Driven to understand the meaning behind the numbers Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail Naturally curious, with the ability to ask the right questions and challenge the status quo Thrives in a fast-paced and dynamic environment Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information Able to inspire positive change Essential: 5+ years' experience in Business Operations, Finance decision support or related business support role MS Excel and PowerBI skills to advanced level Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives Experience working on Finance-related assignments Broad understanding of financial statement concepts University degree or comparable professional experience Professional fluency in English Desirable: Experience in an international matrixed organization with virtual working environment. Proficiency in information technology trends and developments a plus Additional Information At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. What We're Offering Salary Range: $100,000 to $125,000 plus bonus potential Flexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ******************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
    $100k-125k yearly 18h ago
  • Senior Sales Operations Specialist

    IFS 3.9company rating

    Chicago, IL jobs

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office - This role will require the initial completion of an excel test to be considered for candidacy. Responsibilities include, but are not limited to: Business Analysis and Report Development and Preparation • Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business • Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process • Create, maintain, and update relevant files to support the business forecasting process • Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand • Ad hoc analysis projects in line with business requirements Process Definitions and Enhancement • Develop processes and concepts for enhanced operational procedures and tools • Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model • Make insightful recommendations to further enhance the business value derived from reporting tools • Drive cross functional initiatives in cooperation with Global and Regional functions Business Partnering: • Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions Qualifications We are looking for a colleague who is: Proficient in MS Excel and PowerBI, with advanced skills Data-driven and commercially minded - Driven to understand the meaning behind the numbers Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail Naturally curious, with the ability to ask the right questions and challenge the status quo Thrives in a fast-paced and dynamic environment Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information Able to inspire positive change Essential: 5+ years' experience in Business Operations, Finance decision support or related business support role MS Excel and PowerBI skills to advanced level Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives Experience working on Finance-related assignments Broad understanding of financial statement concepts University degree or comparable professional experience Professional fluency in English Desirable: Experience in an international matrixed organization with virtual working environment. Proficiency in information technology trends and developments a plus Additional Information At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. What We're Offering Salary Range: $100,000 to $125,000 plus bonus potential Flexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ******************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
    $100k-125k yearly 10d ago
  • Senior Sales Operations Specialist

    IFS 3.9company rating

    Chicago, IL jobs

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. Job Description The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office, or Houston, TX office * This role will require the initial completion of an excel test to be considered for candidacy. Responsibilities include, but are not limited to: Business Analysis and Report Development and Preparation * Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business * Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process * Create, maintain, and update relevant files to support the business forecasting process * Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand * Ad hoc analysis projects in line with business requirements Process Definitions and Enhancement * Develop processes and concepts for enhanced operational procedures and tools * Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model * Make insightful recommendations to further enhance the business value derived from reporting tools * Drive cross functional initiatives in cooperation with Global and Regional functions Business Partnering: * Act as a trusted business advisor to senior leadership. Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions Qualifications We are looking for a colleague who is: * Proficient in MS Excel and PowerBI, with advanced skills * Data-driven and commercially minded - Driven to understand the meaning behind the numbers * Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail * Naturally curious, with the ability to ask the right questions and challenge the status quo * Thrives in a fast-paced and dynamic environment * Comfortable interacting with senior internal and external stakeholders. Must be responsible with and able to handle confidential information * Able to inspire positive change Essential: * 5+ years' experience in Business Operations, Finance decision support or related business support role * MS Excel and PowerBI skills to advanced level * Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives * Experience working on Finance-related assignments * Broad understanding of financial statement concepts * University degree or comparable professional experience * Professional fluency in English Desirable: * Experience in an international matrixed organization with virtual working environment. * Proficiency in information technology trends and developments a plus Additional Information At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS. What We're Offering * Salary Range: $100,000 to $125,000 plus bonus potential * Flexible paid time off, including sick and holiday * Medical, dental, & vision insurance * 401K with Company contribution * Flexible spending accounts * Life insurance and disability benefits * Tuition assistance * Community involvement and volunteering events M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: ******************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
    $100k-125k yearly 11d ago
  • Asset Sales Operations Specialist

    ZP Group 4.0company rating

    Wayne, PA jobs

    Piper Company is seeking an Asset Sales Operations Specialist for a HYBRID opportunity in Wayne, PA. This role provides critical administrative and operational support to the Asset Management Group, including Lessee and Inventory Asset Sales Specialists, and serves as backup when needed. The position also involves handling special projects within the Asset Management Group. Responsibilities of the Asset Sales Operations Specialist: * Support remarketing sales operations, including invoicing, bills of sale, pickup releases, and lease extension documents. * Monitor asset return status and update Oracle HTML screens. * Process early buyout requests, credit memos, and cancellation notices. * Manage multiple team email boxes and distribute requests accurately and timely. * Apply cash receipts, reconcile unapplied cash, and ensure accurate posting and accounting. * Research and resolve issues related to non-returned equipment or WOP. * Generate and track missing/damaged invoices and update inventory reports. * Provide backup support for Lessee and Inventory Asset Sales Specialists during staffing shortages. * Handle overflow calls and answer basic lease-related questions. Qualifications for the Asset Sales Operations Specialist: * 1-3 years of asset management experience within an equipment leasing environment. * Strong written and verbal communication skills. * Proficiency in Microsoft Office (Word & Excel). * Bachelor's degree preferred. Compensation for Asset Sales Operations Specialist: * Duration: Through April 25, 2026, with potential for extension. * Location: Hybrid in Wayne, PA (Local candidates only; must be within 50 miles). * Benefits: Medical, Dental, Vision, 401K, Sick Leave if required by law. Keywords: Asset Management, Equipment Leasing, Remarketing, Invoicing, Bills of Sale, Oracle HTML, Cash Application, Early Buyout, Credit Memos, Inventory Management, Microsoft Office, Wayne PA, Asset Sales Support, Administrative Support, Lease Operations, Hybrid Role #LI-KG2 #LI-HYBRID
    $60k-98k yearly est. 14d ago
  • Sales Operations Specialist

    Centre Technologies 3.8company rating

    Houston, TX jobs

    We are excited to announce we are expanding and looking to grow our team with a new Sales Operations Specialist. Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally Position Summary The focus of the Sales Operations Specialist is on producing high quality, detailed work based on Centre established standards, guidelines, and procedures. The Sales Operations Specialist will be responsible for precise, consistent output of work which will ensure the proper level of support and maintenance of Centre accounts within their assigned territory in a sales environment. Essential Duties and Responsibilities Responsible for proper registration of Centre Deals Maintain relationships with vendors for pricing discounts & opportunity updates Produce Centre Sales Quotes in Sell and create Opportunities in Manage for Account Executive Utilize ConnectWise Manage to assist with data entry of account information Review and monitor the current state of existing accounts and analyze trends Identify cross sell opportunities for current Centre accounts Recommend areas of opportunity for Account Executives Update Company with data received from New Customer Form Forecast assistance (enter opportunities, upload opportunity documents, and update for run rate / renewal opportunities) Process Won opportunities, create Sales Orders and create Project / Service tickets Assist Account Executive in follow-up with customers regarding open opportunities Assist Account Executive in updating the Statement of Work (SOW) with remaining information once document is created by the Regional Sales Manager (customer contact information, site information, proof-reading document) Submit Customer Satisfaction Requisition & Return Material Authorization forms when necessary Other duties as assigned Education/Experience/Certifications 3+ Years of sales or customer service experience required. IT sales experience strongly desired. Proficiency in computer systems (Microsoft Office, Internet, CRM) required. Prefer ConnectWise Manage and Sell experience for quoting. High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Some local travel required when visiting customer sites This is a remote hybrid position requiring 4 days at the office and 1 day remote. Position can be located in either Richardson, TX or Houston, TX office.
    $54k-84k yearly est. Auto-Apply 60d+ ago
  • Sales Operations Specialist

    F5 Networks 4.6company rating

    Seattle, WA jobs

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees: Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset. Position Summary The Sales Operations Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5's policies. This role provides a high level support to both internal sales teams and external partners to facilitate strong relationships and generate revenue for F5. This is a fast paced role, ideal for someone who is highly organized, loves details and wants to exceed expectations. Sales Operations Specialist responsibilities will include, but are not limited to: basic project management, order processing, troubleshooting and problem solving, data quality, sales support, training, and other assigned activities. Primary Responsibilities Order processing and issue resolution Act as liaison between Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams. Own and execute assigned projects or programs. Provide communication and education on current processes and best practices. Answer pre and post sales questions from F5 sales teams and external partners. Research inquiries utilizing various systems and tools. Intake and coordination of high priority customer requests. Ensure the integrity of Salesforce data. Identify process improvements to support business operations Perform other related duties as assigned. Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies. The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Knowledge, Skills and Abilities Must be detailed oriented with a proven ability to multi-task Effective communication, both in written and verbal form, to interact with cross functional teams and departments Ability to work independently in a dynamic fast paced environment, with minimal supervision Ability to work cross-functionally to find solutions and drive projects to completion. Must be a self-starter and effective time manager Passion for customer experience and exceeding expectations Understanding or knowledge of sales processes, order administration processes, etc. Basic project management Strong interest in identifying process improvement opportunities that support the key business operations Basic experience with Salesforce desired Qualifications BA/BS degree or equivalent work experience 1+ years of Sales Support experience preferred Proficient in Microsoft Outlook, Word, PowerPoint and Excel Salesforce experience, preferred but not required Physical Demands and Work Environment Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties may require being on call periodically and working outside normal working hours (late evenings). F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $45,600.00 - $68,400.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************* . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
    $45.6k-68.4k yearly Auto-Apply 27d ago

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