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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Detroit, MI | $40,883 | $19.66 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $80,041 | $38 | - |
| 2 | Customer Care Consultant | $78,225 | $38 | - |
| 3 | Customer Solutions Specialist | $76,598 | $37 | - |
| 4 | Customer Engagement Specialist | $67,161 | $32 | - |
| 5 | Customer Service Professional | $65,341 | $31 | - |
| 6 | Customs Consultant | $61,899 | $30 | - |
| 7 | Consumer Sales Representative | $60,711 | $29 | - |
| 8 | Client Specialist | $60,071 | $29 | - |
| 9 | Customer Specialist | $59,853 | $29 | - |
| 10 | Telephone Representative | $58,214 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Benton County Government | $41,930 | $20 | - |
| 2 | City of Flint | $41,292 | $20 | - |
| 3 | City of San Antonio | $40,138 | $19 | 3 |
| 4 | City of Houston | $39,989 | $19 | 4 |
| 5 | Frederick County | $38,703 | $19 | 1 |
| 6 | Oakland County, Michigan Government | $37,966 | $18 | 1 |
| 7 | Ottawa County Prosecuting Atty | $36,495 | $18 | - |
| 8 | Springfield, Massachusetts | $33,589 | $16 | - |
| 9 | City of Redmond | $33,570 | $16 | - |
| 10 | Ingham County | $33,173 | $16 | 2 |
| 11 | Cook County Government | $31,942 | $15 | - |
| 12 | Adams County Government Center | $31,847 | $15 | - |
| 13 | Allegan County | $31,657 | $15 | - |
| 14 | Lake County, California | $31,364 | $15 | - |
| 15 | City of Norman | $31,030 | $15 | - |
| 16 | Bastrop County | $30,914 | $15 | - |
| 17 | St. Clair County | $30,788 | $15 | - |
| 18 | Kalamazoo County Government | $30,434 | $15 | - |
| 19 | City of Huntington Beach | $30,430 | $15 | - |
| 20 | Kent County | $29,283 | $14 | 1 |