Wayne Savings Community Bank jobs

Welcome to Main Street Bank! We are seeking a highly organized, detail-oriented, and communication adept Mortgage and Consumer Loan Processor to join our Loan Production Office in Canfield, OH. Main Street Bank offers competitive pay, generous time off, amazing teammates, and the security and pride of working for a growing community bank. Looking to be a part of a true local bank - with deep roots and an unwavering commitment to serving local communities, customers, and businesses? Then this might be the right opportunity to join us! A full job description is below! Apply today - and let's start the conversation! Position Summary: The Mortgage and Consumer Processor is responsible for managing the administrative and processing aspects of mortgage and consumer loan applications. This role ensures that all required documentation is accurate, complete, and compliant with the bank's guidelines and regulatory requirements. This role is ideal for a detail-oriented and organized professional who can efficiently manage the complexities of loan processing while ensuring compliance and high standards of quality. The Processor works closely with loan originators, underwriters, and closing agents to facilitate a smooth, efficient loan process from application to closing. Essential Duties and Responsibilities: Documentation & Data Management * Review and verify loan applications and supporting documents for completeness, accuracy, and compliance with underwriting guidelines. * Enter and update loan data into the bank's processing system, ensuring timely and accurate processing of mortgage and consumer loans. * Maintain organized, electronic and/or paper loan files for audit and regulatory purposes. Process Coordination & Communication * Coordinate with loan originators, underwriters, and closing agents to ensure all necessary documents are received and processed in a timely manner. * Communicate with lenders to request additional documentation or clarification as needed. * Serve as a liaison between various internal departments to facilitate the smooth progression of loan applications. Compliance & Quality Assurance * Ensure that all loan processing activities adhere to the bank's policies, procedures, and regulatory requirements. * Perform routine quality checks and audits on loan files to identify discrepancies and resolve issues. * Assist in preparing documentation for internal audits and regulatory examinations. Process Improvement & Support * Identify opportunities to streamline processing workflows and improve operational efficiency. * Support initiatives aimed at automating manual processes and enhancing the accuracy and speed of loan processing. * Provide feedback on system enhancements and participate in training to stay current with industry best practices. Administrative Support * Prepare and distribute regular reports on processing activities, loan status, and operational metrics to management. * Assist in handling inquiries and resolving issues related to loan processing from both internal teams and customers. * Maintain confidentiality of all borrower and loan information in accordance with privacy and security protocols. Supervisory Responsibilities: ☐ Yes ☒ No Work Experience Qualifications: Minimum 2 years of experience in banking preferred in retail, personal banking, customer service, operations, servicing, or post-closing. Preferred Skills and Qualifications: * Excellent attention to detail and strong organizational skills. * Proficiency in data entry, document management, and the use of loan processing software. * Strong communication skills, both written and verbal. * Ability to work collaboratively in a fast-paced environment and manage multiple tasks simultaneously. * Knowledge of relevant regulations and industry best practices in loan processing. * A proactive approach to problem-solving and process improvement. Education Requirements: High School Diploma or equivalent required; an Associate's or Bachelor's degree in Business, Finance, or a related field is preferred. Licensing or Certification Requirements: None. Work Environment / Physical Demands: Being able to sit or stand for long periods of time and being able to effectively communicate with others. Reasonable accommodations can be made if needed.

Responsible for monitoring and testing the payments program risk-taking activities on an ongoing basis to ensure applicable regulatory requirements are met. Monitoring and Testing activities are performed under the leadership of a Payments Testing Manager. Qualifications: Education: Bachelor's degree. Licenses/Certifications: CRCM, CIA, CAMS or similar professional certifications are preferred. Experience: Five or more years of experience in compliance testing/monitoring. Experience in a relevant or related monitoring role such as within Compliance, Audit, and/or Risk. Experience working in Financial Services, having demonstrable knowledge of the regulatory environment and associated risks and proven experience of ensuring compliance with regulatory requirements. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Executes the Payments Division portion of the annual Compliance Monitoring and Testing Program through planning and conducting reviews to identify and manage consumer compliance risks, including existing and emerging risks associated with the bank's payment program. Assists the Payments Testing Manager in developing the Annual Compliance Testing and Monitoring Plan and audit plan. Maintains a working knowledge of federal regulations applicable to Payments. Maintains a working knowledge of the FDIC Consumer Compliance Exam Manual for assigned areas of review. Exhibits in-depth knowledge of relevant laws and regulations, including, as applicable, the Electronic Funds Transfers Act and Regulation E; the Gramm-Leach-Bliley Act, Regulation P, and applicable state privacy laws; Truth in Savings Act, Regulation DD; and state and federal prohibitions against unfair, deceptive or abusive acts or practices (UDAP/UDAAP) in the offering, delivery, or servicing of consumer financial products and services, including regulations and guidance issued and enforced by the CFPB. Performs both detailed transactional testing and high-level analysis to assess adequacy of the processes and controls associated with regulatory risks within the payments program. May assist other Payments Division Compliance Testers execute these activities. Accurately completes test scripts and workpapers based on the supporting documentation reviewed. May assist with the development of test scripts as well as conduct the first review of other Payments Division Compliance Testers' work papers. Clearly and concisely documents any observations and/or exceptions noted, including supporting documentation to evidence results obtained. Documents review activity and clearly articulates any potential regulatory violations, and works with management regarding presentation of findings to key stakeholders and senior management. Maintains ongoing communication with the Payments d Testing Manager regarding the status of their reviews. Promptly escalates any questions or concerns to the Payments Testing Manager for quick resolution. Assists the Payments Testing Manager in drafting issues from their reviews and assists with the drafting review report. Ensures issues identified from the Monitoring and Testing program are entered in the Issues Management system and monitors the status of corrective action/implementation plans to ensure they are timely and appropriately executed. Upon completion, conducts and documents appropriate action plan validation. Performs both detailed transactional testing and high-level analysis to assess adequacy of the processes and controls associated with regulatory risks within the various lines of Business of the Community Bank functions. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. The ability to manage multiple deadlines in a fast-paced environment, accomplishing multiple tasks and resolving competing priorities effectively. Excellent attention to detail and ensuring data accuracy. Excellent organizational skills. Strong analytical skills, able to dissect complex problems and synthesize large amounts of information. Ability to define problems, collect data, establish facts and draw valid conclusions and support decisions with sound reasoning and detailed documentation. Self-directed and motivated. Strong team player receptive to exchange of ideas and constructive feedback. Interpersonal skills, able to interact with people at all levels, comfortable interacting with and presenting to all levels of management. Embrace and practice the highest applicable ethical standards of behavior, consistent with the Sutton Bank Service Excellence Elements. Working knowledge of payment program regulations. Experience building testing and audit plans. Experience planning tests, drafting engagement memos, completing work papers, identifying issues and conducting root cause analysis, developing reports, validating closure of issues and reporting test results to senior management. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio.This is a full-time position that can be based in Millersburg, North Canton, or Wooster, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: The Wealth Operations Manager acts as a primary client contact for wealth operations, overseeing the daily management of customer accounts and ensuring accurate processing of financial transactions. This role is responsible for maintaining compliance with regulatory standards, managing the distribution of statements and reports, and optimizing operational processes. The manager also leads the team in providing a high level of service quality, efficiency, and client satisfaction. They will work closely with clients, auditors, vendors, and team members, ensuring effective wealth operations and supporting CSB's mission and values. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Client Relations: Serve as the primary contact for clients on wealth operations matters, addressing inquiries, and providing guidance on account-related issues. • Transaction Oversight: Ensure accurate processing of cash and investment transactions in customer accounts, following established procedures and regulatory guidelines. • Asset Management: Initiate and manage all asset movements, including new accounts, closures, mergers, acquisitions, and other corporate actions. • Account Maintenance: Track outstanding items for new and existing accounts and ensure timely distribution of monthly account statements. • Financial Reporting & Reconciliation: Prepare and distribute financial and tax information for customer accounts, invoice and collect fees, and conduct reconciliations to resolve discrepancies. • Operational Analysis: Assess current operational processes and identify improvement opportunities to enhance efficiency and service quality. • Technology Utilization: Use software tools to streamline operations, improve reporting, and enhance data management. • Team Development: Provide training and support to team members on wealth operations, compliance, and best practices, promoting a knowledgeable and compliant workforce. • Regulatory Compliance: Maintain up-to-date knowledge of laws and regulations, ensuring compliance with fiduciary standards and industry guidelines. • Committee Involvement: Serve as Chair for the Trust Review Administrative Committee and prepare information for the Trust Committee. • Audits and Exams: Support departmental audits and exams, preparing requested reports, addressing discrepancies, and ensuring compliance. • Vendor Relations: Establish and maintain relationships with key vendors to support efficient wealth operations. • Professional Development: Engage in relevant training opportunities to keep pace with industry changes, supporting personal and professional growth. • Alignment with CSB Values: Demonstrate a commitment to CSB's vision, mission, and core values, embodying behaviors that support these foundational principles. Education and/or Experience: A four-year degree in a business-related field is required. A minimum of five years of related work experience; or equivalent combination of education and experience. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio.This is a full-time position is based in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Directs and coordinates activities of the department and personnel engaged in conducting credit analysis. Assists Loan Officers and Senior Management. Develops and analyzes credit information pertaining to all loan types. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assigns responsibilities for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and approves or rejects loan applications. Design, implement, and regularly update the credit policies and procedures to align with regulatory requirements, industry standards, and risk appetite. Develops credit information and implementation of policies, and procedures for use by lending officers or committees in making lending decisions on new, renewal and extension loans; prepares spreadsheet and financial information; prepares summary to present facts concerning credit worthiness. Assures periodic reviews of all credit, loan and collateral files to ensure that information is current; updated analysis of borrowers' financial position; loan review memos. Decisions loan requests for loan officers and banking center managers who do not have high enough loan authority. Advises loan officers of any material changes in borrowers' financial status which may increase the credit risk to the Bank. Maintain control over current accounts watching for developing problems and keeping loan officers informed. Assists loan officers and others in establishing and maintaining the proper documents relating to the perfections of the Bank's lien position on loans secured by various collateral. Serves as chairperson of the Officer Loan Committee. Maintains watch list and assigns specific reviews for doubtful accounts. Performs quarterly analysis of the allowance for credit losses. Reviews monthly reports from Collection Department for accuracy. Maintains an awareness and understanding of compliance issues and regulation. Establishes credit limitations on customer accounts and handles special credit arrangements and deviations from standard terms of payment. Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account. Monitor the performance and quality of the loan portfolio, analyze trends, and report findings to senior management and the board of directors. Regular reporting includes but is not limited to credit risk, portfolio performance, and policy adherence. Lead, mentor, and develop Credit Administration staff, fostering a culture of accountability, continuous improvement, and professional growth. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; minimum of 10 years of related work experience and/or training; or equivalent combination of education and experience. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio.This full-time position is located on-site at our North Canton Banking Center. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: This individual provides exceptional service to our customers and prospects, opens new accounts, processes loan activity, grows customer portfolios and strengthens community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve our customers in a professional and caring manner Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB professional standards of dress and conduct Build rapport with customers by asking quality questions to help meet their needs Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Project a positive image of CSB Promote CSB by participating in community activities Represent CSB through professional and courteous conduct Execute service & sales initiatives to support growth in customer portfolios Utilize relationship banking principles during customer interaction Understand and have the ability to explain the features and benefits of all banking products and services Engage customers and prospects to gain an understanding of their individual banking needs and provide those services as determined Establish new deposit accounts according to Retail Services Handbook guidelines Guide and educate customers in setting up and maintaining all electronic banking services including online, mobile, and text banking Track new and closed accounts monthly and report findings to Banking Center Manager Review the deposit account tickler and correct outstanding items Process account maintenance as requested by customers following established procedures as outlined in the Retail Services Handbook Complete new account customer engagement reviews and phone calls Develop relationships with CSB business partners including lenders, cash management, trust & brokerage officers Contact customers, businesses, and community and civic organizations to promote goodwill and generate new business In the absence of a CSR or Lead CSR, operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive work space Complete customer transactions as outlined in the Retail Services Handbook while adhering to Bank-wide Policies and Procedures Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures Balance cash drawer at end of every banking day Assist customers in accessing safe deposit boxes Provide customer referrals to bank personnel as appropriate Scan proof work to Deposit Operations throughout each day Perform end of day duties as needed, such as utilities and cash advance item reconciliation Assist Banking Center Manager in the achievement of banking center goals Support Banking Center Manager in developing growth strategies Analyze monthly deposit account results and work with staff to achieve banking center goals Assist with the planning and execution of regularly scheduled staff meetings Assist in opening and closing the Banking Center Decision NSF accounts during an absence of the Banking Center Manager Process lending activity within the banking center Accept applications Examine, process and decision loans within specified limits Education and/or Experience: High school diploma or general education degree (GED); or one or more years related experience and/or training; or equivalent combination of education and experience. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

Responsible for oversight within the First Line of Defense for Payments programs. Leading a team of analysts to minimize risk through continuous monitoring, testing and analysis, to ensure that payments activities are compliant with both the letter and spirit of applicable laws and regulations. Qualifications: Education: Bachelor's degree in Business Administration or related field. Licenses/Certifications: CRCM or other relevant professional certifications are a plus. Experience: Seven to ten years of regulatory compliance or risk management experience supporting consumer financial products or services at a large or complex banking institution, coupled with at least five years of managerial experience gained working in such capacity. Or equivalent combination of experience and education. Essential Functions: A: Job Specific: Acts as the primary point of contact for regulatory testing, monitoring and analysis and reporting. Manages team of Analysts within the First Line of Defense (1LOD) providing oversight of the Payments programs through continuous monitoring, testing and analysis. Aids in the completion of risk assessments and gap analysis as required. Maintains a working knowledge of federal regulations applicable to Payments, and awareness of significant risk and control issues within Payments Division. Aids in the development of regulatory obligation mapping, test scripts, monitoring and reporting as well as the development of standards and procedures, and action plans for program partners under First Line oversight. Identifies and analyzes trends/themes within large data sets. Works with stakeholders to problem solve, define, develop and implement solutions in cross collaborative setting. Manages multiple project initiatives to completion under deadlines. Helps establish governance and reporting to inform on the health of the regulatory environment of the Payments programs. Partners effectively with peers and colleagues within 1LOD and across various functions of the Bank to drive consistent and effective practices. Works with the HR Manager to manage the execution of the training program to the first-line bank staff and third-party agents, including the oversight and development of monitoring standards and appropriate risk-based coverage of all significant first-line banking activities. Works with HR to initiate corrective action and/or development plans, evaluate performance and develop staff members. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Excellent problem-solving skills. Ability to read, analyze and comprehend journals, audit reports, regulations and legal documents. Ability to respond to common inquiries or complaints from employees, customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management and employee groups. Proven abilities to manage, mentor, and develop direct reports, and foster and maintain productive working relationships. Strategic thinker, who possesses the ability to identify proactively risk management program needs and deficiencies, and opportunities for improvements. Demonstrates strong risk management acumen, and in-depth knowledge of controls. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status.

Responsible for the coordination and implementation of new card programs and setups as they relate to card networks across various stakeholders including external (card networks and Processors) and internal (accounting and implementation). Qualifications: Education: Bachelor's degree in business or related field, preferred. Licenses/Certifications: None. Experience: Three to five years of related card network experience and knowledge of card network regulations. Demonstrated experience in card network program implementation. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Responsible for all activities involved with requesting a new ICA/BIN including setup and certification. Responsible for all activities involved in the termination of a card program including returning the ICA/BIN. Responsible for all activities involved with an ICA/BIN transfer from another BIN sponsor bank. Serves as the subject matter expert (SME) for the implementation of new ICA/BIN projects and/or other ICA/BIN related activities requiring support. Serves as subject matter expert (SME) for the day-to-day direction of updates to internal teams; Account Managers, Implementation, Compliance and Legal, regarding BIN implementation and maintenance. Ensures the appropriate network and account set-up for new card programs. Enforces processes, implementation consistency and compliance with network guidelines with internal departments and Partners. Creates and manages the network tasks in new card program plans/timelines to accomplish implementation project goals. Supports the Sutton Bank Payments team as the card network professional for meeting network reporting and maintenance activities. Coordinates compromised card reporting with Program Managers. Maintains updated and current listing of all Sutton BINs in each network with each Processor. Assists with performing quarterly reporting for all card networks to determine assessment. Assists with reviewing monthly invoices to determine Partner billing. Ensures card Programs are compliant with card network brand and rules standards. Administers network portals, provisions internal staff and Program Managers (Visa Online, MasterCard, MC Connect, Discover Issuer Portal, and Pin Networks). Routes network communications to Program Managers when necessary. Updates Program Managers and Processors on new network rules and alerts. Registers Program Managers per network requirements. Supports the standard network reporting and maintenance requirements of existing card programs. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. The ability to present information to groups of managers, employees, customers, etc. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines. Excellent problem-solving skills. Ability to calculate figures as it relates to accounting processes. Strong project & process management skills. A high degree of accuracy; detail-oriented. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.

Responsible for assisting with the accounting and deposit operation functions for the Bank. Under general supervision, performs a variety of accounting and operational duties, including posting of Payments Division transactions, according to existing procedures, methods, and systems. Responsible for administering the visa credit and debit programs by performing account maintenance and other assorted functions. Assists customers with issues resulting from bank cards, return checks and ATM adjustments. Qualifications: Education: Associate's degree in accounting or related field. Licenses/Certifications: None. Experience: Two years of related experience and/or training. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Posts prepaid and other payments group transactions as assigned by the Accounting Operations Manager. Must meet established transaction processing deadlines. Performs checks/reviews on TMS posting(s) and Access Manager Upload daily for accuracy and completeness. Maintains MACRO Excel files for Payments Partners for accurate posting to Sutton DDAs. Records daily drawdowns received from payments networks. Access Manager and TMS posting(s). Reviews all Stop payments- verifies that we have the signed form and/or verifies if completed through online access. Performs ATM adjustments correcting customer deposits that contains errors. Verifies account and adjusts with either a credit or a debit to offset the amount of the actual deposit. Reviews transactions the following day to ensure accuracy. Oversees that the Velocity daily overdraft program procedures are completed and that notices are ran and mailed to the customer. Responsible for administering the Visa Credit Card Program. Performs status updates on accounts when necessary, process credit card applications, administer cards. Administer the EZBusiness program (the online access for our business credit card program). Oversees the Debit Card Program. Reviews report for monthly reissues for debit card. Performs quarterly reviews of the Shazam report(s) in order to delete closed cards. Reviews report for monthly reissues for debit card. Processes debit card dispute forms from Shazam. Reviews customer disputes with vendors relating to charge-backs, issue provisional credit when necessary and record dispute to identify trends. Works with the branches to close over-drawn accounts. Reviews closed account forms initiated by branch personnel to ensure changes have been recorded per the customer's request. Verifies accuracy and completeness. Confirms applicable accounts/cards have been closed. Reviews Director looking for the various forms to ensure change was approved by customer (i.e. ATM Debit Cards, Dormant Forms, Closed Forms, Stop Payments). Reviews Exception Reporting in Director and communicates to branches any necessary updates/maintenance to accounts (i.e. minor accounts, auto payments, etc.). Reviews FIS OSAB reporting to monitor for change of addresses and additional card issue and/or reissues. Processes Scan/Index; awaiting indexing item in Director. Finalizes indexing dispute forms and order/maintenance debit cards as needed. Logs into Discover Card site, pull down prior day reporting and create the Wire Form to send funds. Submits form to ACH/Wire Department. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Excellent problem-solving skills. Ability to calculate figures as it relates to accounting processes. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To serve our customers in a professional and caring manner. Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB professional standards of dress and conduct Build rapport with customers by asking quality questions to help meet their needs. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans. Service customers in a professional, efficient and expedient manner. Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc. Resolve difficult transactions and/or sensitive customer relations. Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits. Must have excellent working relationship with all departments of the Bank. Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions. Research issues which arise from customer questions when an immediate answer is unable to be given. Must be able to follow-thru and get back to customer in a timely manner. Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department. No customer shall go longer than 24 hours without at least an update to the situation. Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others. Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information. Must be able to work independently and make the necessary decisions to take care of the customer. Daily and backup responsibilities for Bank Operations Will also assist the Bank Operations Manager with special projects. Create reference material for CSC staff members. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

Job Description Responsible for managing and monitoring all installed systems and infrastructure. Installing, configuring, maintaining and updating operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability. Responsible for administrative support and implementation of IT projects, to include but not limited to, collaboration and implementation for software and service solutions, upgrades and migrations. Qualifications: Education: Associate's Degree in Computer Science. Licenses/Certifications: Valid Ohio's Driver's License. Experience: Two years of on-premise server and/or network administration experience. Scripting and/or programming a plus. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Provides exceptional customer service by working directly with end users to resolve issues pertaining to hardware, software, systems and interfaces, including telephones and mobile devices. Collaborates with other IT Staff on project administration, audit finding resolution, problem solving, and identification of technology solutions and proper implementation of tools and services within the IT department. Participates in planning and design for IT hardware and software implementation. Maintains proper documentation for project, change request, and ticket status and progress, risk assessments, security and hardening, and problem resolution (knowledge-base). Assists with the administration of user access and system authentication - including new, change, and deletion of credentials and permissions. Assists with the administration of ongoing physical and cyber security initiatives including testing, training, and reporting - working with the Information Security team to resolve vulnerabilities and enhancements to the bank cyber-footprint. Provides system analysis, process coordination, data review, validation, and integrity for Payments division technology initiatives. Work with internal associates to resolve or refine complex file and reconciliation issues. Writes and modifies batch files, scripts, and tasks and implement within schedulers to facilitate efficient and timely movement of data within and through the network. Analyzes daily reports and reviews system monitoring and logs to identify exceptions and provide documentation and escalation as needed. Diagnoses problems and coordinates repair and replacement of computer equipment including servers, desktops, and peripherals - both network-attached and wirelessly connected. Assists with the administration of the IT ticket system. Travels within the branch network to provide IT support, delivery and setup of new and replacement equipment, vendor support, and ongoing security review and evaluation. Assists with the education and training of users for new and changed systems, software, or procedures - including the development of educational and reference material. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Excellent problem-solving skills. Technical writing. Ability to work with mathematical concepts such as probability, statistical reference, fundamentals of plan and solid geometry and trigonometry. Ability to apply mathematical concepts to practical situations. Ability to read, analyze and comprehend general business periodicals, professional journals, technical procedures, audit reports, or governmental regulations. Ability to respond to common inquiries or complaints from employees, vendors and management staff. Ability to effectively present information to individuals one-on-one or a small group setting. Ability to articulate technical concepts to end-users. Ability to write user guides/manuals. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. Job Posted by ApplicantPro

Summary: (Willard and Attica) This position is the first point of contact for most customer interactions that occur within the branch. Responsible for working as a member of a cohesive team to process a variety of transactions to include, but not be limited to: deposits, withdrawals and payments. Responsible for cash assigned, balancing standards and maintaining the integrity of the teller line. Qualifications: Education: High school diploma or general education (GED). Licenses/Certifications: None. Experience: One year of related experience and/or training preferred. General PC knowledge. Prior cash handling experience preferred. Previous sales experience preferred. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Greets customers, identifies their business needs, completes requests and answers questions. Researches customers issues and corrects discrepancies. Accepts and processes cash item deposits, savings deposits, withdrawals and cashes checks. Processes loan, credit card and utility payments. Redeems savings bonds. Reconciles night deposits and mailed-in transactions. Follows all cash handling procedures to ensure proper balancing and all money is properly secured and accounted for. Completes and processes holds/CTR's as required. Ensures that all safety and security measures are being maintained at all times. Follows proper dual control measures when required. Completes logs and assist with audits. Maintains the security of personal keys and assigned codes. Maintains assigned cash levels. Balances drawer. Researches any over and short issues. Sells gift cards and other bank services. Identifies opportunities to cross sell and/or makes referrals as appropriate. Utilizes back office capture to send transactions to corporate. Reconciles any balancing issues. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Provide exceptional customer service with each interaction. Exercise good judgment when performing job functions to safeguard the assets of the bank and the customer. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio.T his is a full-time, on-site position at our Sugarcreek Banking Center. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: This individual provides exceptional service to our customers and prospects, opens new accounts, processes loan activity, grows customer portfolios and strengthens community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To serve our customers in a professional and caring manner. Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB professional standards of dress and conduct Build rapport with customers by asking quality questions to help meet their needs. Responsible for management of staff including: Provides mentoring, encouragement, and support to help develop each staff member to their full potential. Conducts regularly scheduled staff meetings and one-on-one meetings. Oversee banking center personnel which includes scheduling and approving days off. Conducts performance evaluations. Distributes disciplinary action as needed. Responsible for operations of the banking center including: Encourages and complies with CSB's policies and procedures and ensure banking center is operationally sound. Operates banking center within CSB established guidelines for customer service standards and retail ready standards. Monitors account overdrafts for the banking center. Approves or returns NSF items according to policy. Assists banking center personnel in resolving difficult transactions and/or sensitive customer relation problems. Conducts monthly audits of CSR drawers, ATM, and the banking center vault and reports findings to the Security Officer. Complete customer transactions and establishing new deposit accounts as outlined in the Retail Services Handbook. Responsible for sales revenue and growth including: Establishes and executes calling program designed to meet or exceed agreed upon growth goals. Contacts customers, businesses, community, and civic organizations to promote goodwill and generate new business. Works with existing customers to expand relationships and grow business. Encourages and coaches staff to participate in meeting Service and Scorecard goals. Provide customer referrals to bank personnel as appropriate. Work closely and collaboratively with CSB business partners including Consumer and Commercial Lenders, Cash Management, and Wealth Management. Project a positive image of CSB within the community through involvement in local organizations. Responsible for all consumer, non-mortgage lending activities. Examines, evaluates, and processes consumer loan applications; approves or rejects loans within specified limits, and/or conducts loan closing. Oversees the overall process and procedure surrounding indirect lending activities and maintains relationships with the indirect dealer(s). Maintains billing files and floor plan audits for commercial customers with floor plan loans. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education and/or Experience: A high school diploma or General Education Degree (GED) is required. A four-year, business-related degree is preferred. A minimum of four years of experience in retail banking is required. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as a nine-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio.T his is a full-time, on-site position at our Operations Center, located in Millersburg, Ohio or at a Banking Center, once successfully trained. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: Documentation and compiling of loan closing packages and to perform a variety of administrative, secretarial, and clerical duties. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Loan Documentation and Processing Create loan documents for mortgage, consumer, or commercial requests Prepare denial documents for commercial loan applications Produce supporting documents such as modification agreements, change in terms agreements, and checks Maintain a working knowledge of regulatory requirements surrounding loan documentation. Prepare accurate disclosures as required. File Review and Quality Control Read, interpret, and apply information from loan applications and documents Verify loan files and supporting documentation for completeness and accuracy Review of loan documents for quality and regulatory compliance Establish or assist in maintaining accurate loan files Administrative and Technical Support Disburse construction loan lien waivers, checks, or line of credit advances Handle confidential departmental records Serve as administrator or backup for loan-related software or third-party programs as assigned Assist with departmental projects and initiatives Contribute to creating and updating written policies and procedures Communication and Organizational Alignment Communicate clearly and effectively, both verbally and in writing Demonstrate commitment to CSB's vision, mission, and core values Education: A high school diploma or General Education Degree (GED) is required. A minimum of one year of related work experience; or equivalent combination of education and experience. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our North Canton Banking Center. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: This individual provides exceptional service to our customers and prospects, opens new accounts, processes loan activity, grows customer portfolios and strengthens community relations with the Banking Center. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve our customers in a professional and caring manner Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB professional standards of dress and conduct Build rapport with customers by asking quality questions to help meet their needs Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Project a positive image of CSB Promote CSB by participating in community activities Represent CSB through professional and courteous conduct Execute service & sales initiatives to support growth in customer portfolios Utilize relationship banking principles during customer interaction Understand and have the ability to explain the features and benefits of all banking products and services Engage customers and prospects to gain an understanding of their individual banking needs and provide those services as determined Establish new deposit accounts according to Retail Services Handbook guidelines Guide and educate customers in setting up and maintaining all electronic banking services including online, mobile, and text banking Track new and closed accounts monthly and report findings to Banking Center Manager Review the deposit account tickler and correct outstanding items Process account maintenance as requested by customers following established procedures as outlined in the Retail Services Handbook Complete new account customer engagement reviews and phone calls Develop relationships with CSB business partners including lenders, cash management, trust & brokerage officers Contact customers, businesses, and community and civic organizations to promote goodwill and generate new business In the absence of a CSR or Lead CSR, operate the teller line within CSB established guidelines for providing excellent customer service and maintaining a productive work space Complete customer transactions as outlined in the Retail Services Handbook while adhering to Bank-wide Policies and Procedures Maintain cash drawer within acceptable limits as outlined in Bank-wide Policies and Procedures Balance cash drawer at end of every banking day Assist customers in accessing safe deposit boxes Provide customer referrals to bank personnel as appropriate Scan proof work to Deposit Operations throughout each day Perform end of day duties as needed, such as utilities and cash advance item reconciliation Assist Banking Center Manager in the achievement of banking center goals Support Banking Center Manager in developing growth strategies Analyze monthly deposit account results and work with staff to achieve banking center goals Assist with the planning and execution of regularly scheduled staff meetings Assist in opening and closing the Banking Center Decision NSF accounts during an absence of the Banking Center Manager Process lending activity within the banking center Accept applications Examine, process and decision loans within specified limits Education and/or Experience: High school diploma or general education degree (GED); or one or more years related experience and/or training; or equivalent combination of education and experience. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

Job Description Responsible for monitoring and testing the payments program risk-taking activities on an ongoing basis to ensure applicable regulatory requirements are met. Monitoring and Testing activities are performed under the leadership of a Payments Testing Manager. Qualifications: Education: Bachelor's degree. Licenses/Certifications: CRCM, CIA, CAMS or similar professional certifications are preferred. Experience: Five or more years of experience in compliance testing/monitoring. Experience in a relevant or related monitoring role such as within Compliance, Audit, and/or Risk. Experience working in Financial Services, having demonstrable knowledge of the regulatory environment and associated risks and proven experience of ensuring compliance with regulatory requirements. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Executes the Payments Division portion of the annual Compliance Monitoring and Testing Program through planning and conducting reviews to identify and manage consumer compliance risks, including existing and emerging risks associated with the bank's payment program. Assists the Payments Testing Manager in developing the Annual Compliance Testing and Monitoring Plan and audit plan. Maintains a working knowledge of federal regulations applicable to Payments. Maintains a working knowledge of the FDIC Consumer Compliance Exam Manual for assigned areas of review. Exhibits in-depth knowledge of relevant laws and regulations, including, as applicable, the Electronic Funds Transfers Act and Regulation E; the Gramm-Leach-Bliley Act, Regulation P, and applicable state privacy laws; Truth in Savings Act, Regulation DD; and state and federal prohibitions against unfair, deceptive or abusive acts or practices (UDAP/UDAAP) in the offering, delivery, or servicing of consumer financial products and services, including regulations and guidance issued and enforced by the CFPB. Performs both detailed transactional testing and high-level analysis to assess adequacy of the processes and controls associated with regulatory risks within the payments program. May assist other Payments Division Compliance Testers execute these activities. Accurately completes test scripts and workpapers based on the supporting documentation reviewed. May assist with the development of test scripts as well as conduct the first review of other Payments Division Compliance Testers' work papers. Clearly and concisely documents any observations and/or exceptions noted, including supporting documentation to evidence results obtained. Documents review activity and clearly articulates any potential regulatory violations, and works with management regarding presentation of findings to key stakeholders and senior management. Maintains ongoing communication with the Payments d Testing Manager regarding the status of their reviews. Promptly escalates any questions or concerns to the Payments Testing Manager for quick resolution. Assists the Payments Testing Manager in drafting issues from their reviews and assists with the drafting review report. Ensures issues identified from the Monitoring and Testing program are entered in the Issues Management system and monitors the status of corrective action/implementation plans to ensure they are timely and appropriately executed. Upon completion, conducts and documents appropriate action plan validation. Performs both detailed transactional testing and high-level analysis to assess adequacy of the processes and controls associated with regulatory risks within the various lines of Business of the Community Bank functions. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. The ability to manage multiple deadlines in a fast-paced environment, accomplishing multiple tasks and resolving competing priorities effectively. Excellent attention to detail and ensuring data accuracy. Excellent organizational skills. Strong analytical skills, able to dissect complex problems and synthesize large amounts of information. Ability to define problems, collect data, establish facts and draw valid conclusions and support decisions with sound reasoning and detailed documentation. Self-directed and motivated. Strong team player receptive to exchange of ideas and constructive feedback. Interpersonal skills, able to interact with people at all levels, comfortable interacting with and presenting to all levels of management. Embrace and practice the highest applicable ethical standards of behavior, consistent with the Sutton Bank Service Excellence Elements. Working knowledge of payment program regulations. Experience building testing and audit plans. Experience planning tests, drafting engagement memos, completing work papers, identifying issues and conducting root cause analysis, developing reports, validating closure of issues and reporting test results to senior management. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status. Job Posted by ApplicantPro

Job Description Responsible for analyzing for new borrowers and complex credits. Analyzes commercial loan requests to determine credit risk involved in extending credit. Reviews Loan Policy when creating loan write-up to define current and future credit performance. Assists loan officers in determining the proper credit structure and terms for potential/current borrower(s) to meet ROE thresholds of the Bank. Identifies loans that meet the standards as defined by the Bank and/or governmental programs. Ensures loan is in within the Bank's legal lending limit, and adhere to Bank policy and regulatory guidelines. Oversees the Bank's commercial appraisal and mortgage (secondary market) QC Program. Qualifications: Education: Bachelor's Degree in business, finance, accounting or other related field. Licenses/Certifications: None. Experience: Five years of commercial, consumer and/or mortgage analysis experience. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: · Analyzes loan packet for new borrowers and complex credits to determine risk and prepare an objective written credit analysis. Reviews financial statements, debt service, cash flow, balance sheets, tax returns, collateral, covenants, A/P & A/R aging, credit reports, payment history, industry trends, economic conditions and appraisal information to determine credit worthiness. Investigates variances in customer data. Assigns loan grade upon completion of analysis. · Demonstrates expertise in proper loan structuring; legal and documentation issues; industry considerations that affect specific borrower types; credit policy and procedures and their impact on the transaction; and underwriting requirements specific to the Loan Policy. · Gathers information from Dun & Bradstreet and credit bureau reports to assess the borrower's credit standing, and independently researches and gathers industry data from multiple sources as applicable to understand the nature of the credit. · Stress tests financial covenants and projections. · Accompanies account officers on customer calls, particularly on larger or more complex credit requests to offer analytical support. · Upon completion of analysis, presents potential problematic issues to management to determine if credit is worth pursuing or identify other information needed to determine credit worthiness. Works with lenders to collect missing data for a thorough, objective analysis to be completed. · Reviews pricing sheet to determine the revenue generated by each loan. Reviews proposed loan pricing to ensure the Bank's profitability threshold is met. · Reviews appraisals prior to loan closing on commercial loans in excess of $250K to identify and resolve any discrepancies that may impact loan to value ratios and impact the Bank's risk. · Prepares loan presentations for committee review. Analyzes financial information to determine credit worthiness. · Utilizes available bank software to analyze business financials. Trains other users as needed. · Provides advice and guidance to other Commercial Credit Analysts. · Maintains data base for portfolio risk management. Records loan factors such as cash flow, grades, collateral, etc. Reports trends to executive management. · Maintains OREO activity records. · Manages the Junior and Analyst I's, working with the Human Resources department to identify employee training needs and performance issues. Knowledge/Skills/Abilities: · The ability to communicate effectively and clearly, both in verbal and written communications, as well as, present information to groups of managers, employees, customers. · Excellent interpersonal skills. · Strong knowledge of the business area(s) that are being supported. · The ability to manage multiple tasks. · Excellent problem-solving skills. · Technical writing, to include reports, and procedures. · Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to compute rate, ratio, and percent and to draw and interpret graphs. · Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve problems and deal with a variety of concrete variables in situations where only limed standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. · The ability to read, analyze and interpret financial statements, government regulations, professional journals, etc. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status. Job Posted by ApplicantPro

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This is a full-time position that can be based in Millersburg, North Canton, or Wooster, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: The Wealth Operations Manager acts as a primary client contact for wealth operations, overseeing the daily management of customer accounts and ensuring accurate processing of financial transactions. This role is responsible for maintaining compliance with regulatory standards, managing the distribution of statements and reports, and optimizing operational processes. The manager also leads the team in providing a high level of service quality, efficiency, and client satisfaction. They will work closely with clients, auditors, vendors, and team members, ensuring effective wealth operations and supporting CSB's mission and values. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Client Relations: Serve as the primary contact for clients on wealth operations matters, addressing inquiries, and providing guidance on account-related issues. * Transaction Oversight: Ensure accurate processing of cash and investment transactions in customer accounts, following established procedures and regulatory guidelines. * Asset Management: Initiate and manage all asset movements, including new accounts, closures, mergers, acquisitions, and other corporate actions. * Account Maintenance: Track outstanding items for new and existing accounts and ensure timely distribution of monthly account statements. * Financial Reporting & Reconciliation: Prepare and distribute financial and tax information for customer accounts, invoice and collect fees, and conduct reconciliations to resolve discrepancies. * Operational Analysis: Assess current operational processes and identify improvement opportunities to enhance efficiency and service quality. * Technology Utilization: Use software tools to streamline operations, improve reporting, and enhance data management. * Team Development: Provide training and support to team members on wealth operations, compliance, and best practices, promoting a knowledgeable and compliant workforce. * Regulatory Compliance: Maintain up-to-date knowledge of laws and regulations, ensuring compliance with fiduciary standards and industry guidelines. * Committee Involvement: Serve as Chair for the Trust Review Administrative Committee and prepare information for the Trust Committee. * Audits and Exams: Support departmental audits and exams, preparing requested reports, addressing discrepancies, and ensuring compliance. * Vendor Relations: Establish and maintain relationships with key vendors to support efficient wealth operations. * Professional Development: Engage in relevant training opportunities to keep pace with industry changes, supporting personal and professional growth. * Alignment with CSB Values: Demonstrate a commitment to CSB's vision, mission, and core values, embodying behaviors that support these foundational principles. Education and/or Experience: A four-year degree in a business-related field is required. A minimum of five years of related work experience; or equivalent combination of education and experience. Summary of Employee Benefits: * Competitive base wage * Incentive compensation and profit sharing * Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) * Paid time off for vacation, illness, bereavement, and jury duty * 401(k) with an employer match and on-site advisers * Employee Assistant Program (EAP) with free access to mental health resources * Comprehensive wellness program with financial incentives to promote a healthy lifestyle * Training and professional development opportunities to help you reach your long-term goals * Paid holidays available immediately upon hire * Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

Job Description Responsible for assisting with the accounting and deposit operation functions for the Bank. Under general supervision, performs a variety of accounting and operational duties, including posting of Payments Division transactions, according to existing procedures, methods, and systems. Responsible for administering the visa credit and debit programs by performing account maintenance and other assorted functions. Assists customers with issues resulting from bank cards, return checks and ATM adjustments. Qualifications: Education: Associate's degree in accounting or related field. Licenses/Certifications: None. Experience: Two years of related experience and/or training. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Posts prepaid and other payments group transactions as assigned by the Accounting Operations Manager. Must meet established transaction processing deadlines. Performs checks/reviews on TMS posting(s) and Access Manager Upload daily for accuracy and completeness. Maintains MACRO Excel files for Payments Partners for accurate posting to Sutton DDAs. Records daily drawdowns received from payments networks. Access Manager and TMS posting(s). Reviews all Stop payments- verifies that we have the signed form and/or verifies if completed through online access. Performs ATM adjustments correcting customer deposits that contains errors. Verifies account and adjusts with either a credit or a debit to offset the amount of the actual deposit. Reviews transactions the following day to ensure accuracy. Oversees that the Velocity daily overdraft program procedures are completed and that notices are ran and mailed to the customer. Responsible for administering the Visa Credit Card Program. Performs status updates on accounts when necessary, process credit card applications, administer cards. Administer the EZBusiness program (the online access for our business credit card program). Oversees the Debit Card Program. Reviews report for monthly reissues for debit card. Performs quarterly reviews of the Shazam report(s) in order to delete closed cards. Reviews report for monthly reissues for debit card. Processes debit card dispute forms from Shazam. Reviews customer disputes with vendors relating to charge-backs, issue provisional credit when necessary and record dispute to identify trends. Works with the branches to close over-drawn accounts. Reviews closed account forms initiated by branch personnel to ensure changes have been recorded per the customer's request. Verifies accuracy and completeness. Confirms applicable accounts/cards have been closed. Reviews Director looking for the various forms to ensure change was approved by customer (i.e. ATM Debit Cards, Dormant Forms, Closed Forms, Stop Payments). Reviews Exception Reporting in Director and communicates to branches any necessary updates/maintenance to accounts (i.e. minor accounts, auto payments, etc.). Reviews FIS OSAB reporting to monitor for change of addresses and additional card issue and/or reissues. Processes Scan/Index; awaiting indexing item in Director. Finalizes indexing dispute forms and order/maintenance debit cards as needed. Logs into Discover Card site, pull down prior day reporting and create the Wire Form to send funds. Submits form to ACH/Wire Department. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Excellent problem-solving skills. Ability to calculate figures as it relates to accounting processes. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. Job Posted by ApplicantPro

Responsible for supporting the Card Network Operations Specialists related to the various Card Networks requirements and other administrative duties. Qualifications: Education: Associates degree in business or related field, Bachelor's degree preferred. Experience: One to two years of demonstrated experience in an office setting. Card Network related experience preferred. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Coordinates compromised card reporting and sends to Program Managers. Maintains updated and current listing of all Sutton Bank BINs. Reviews and approves card art. Submits and tracks card art and other required documents to the Card Networks. Maintains and audits contact information within Card Network portals. Maintains customer service Smartsheet information. Registers Service Providers / Third Party Agents per Card Network requirements. Maintains / Updates internal listing of Service Providers / Third Party Agents. Submits all co-branders to the Card Networks for approval. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Self-directed and motivated. The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines. Excellent problem-solving skills. Strong project & process management skills. A high degree of accuracy; detail-oriented. Comfortable learning and navigating multiple online portals and platforms. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status.