Customer Service Representative jobs at WeatherTech - 148 jobs

About the Role Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth. What You'll Do Grow market share by developing new customers and expanding existing accounts Be the face of Smith Power Products in the field with consistent on-site customer engagement Identify, develop, and close new engine sales opportunities Support engine installations, commissioning, and startup activities Coordinate service support, warranty claims, and maintenance programs Act as the technical liaison between customers, service teams, and OEMs Gather market and competitor intelligence to support territory growth What We're Looking For Experience in oil & gas engine sales or service Strong knowledge of diesel and/or natural gas engines Proven ability to build trust and relationships in the field Comfortable working independently across a large territory Willingness to travel extensively within NM, UT, WY, and CO Preferred Experience Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines Mechanical or technical background Exposure to drilling, compression, or production operations Why Smith Power Products High-impact role focused on territory growth and market share expansion Autonomy to manage your territory and customer relationships Strong internal service and technical support team Competitive compensation with performance-based incentives

Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description General Responsibilities: The CCS will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. Maintaining relationships with existing customers includes problem solving by the CCS, by consulting with dealers and educating them about Manheim and ancillary partners. Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. May work across other departments to train on resolving different client issues. The CCS will provide responsive, timely telephone, chat and email support. The CCS shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). The CCS will also oversee/monitor the resolution to all problems, regardless of delegation to other departments. Qualifications: Minimum: High School Diploma/GED Generally, less than 2 years of experience Preferred: Minimum of 2 years of Call center and/or client interfacing experience Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time. Understand foundational levels of computers and technology, internet, email Excellent oral and written communications skills, particularly in a phone or email context, Experience working in a contact center metrics driven environment Strong communication skills and basic computer knowledge Ability to operate under tight pressure Experience working in the automotive industry Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: * Starting pay at- $18.75 per hour, guaranteed for your first 30 days. * Medical, Dental, Vision Insurance,401K * For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com * Paid Vacation and Sick Time * Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job Responsibilities: * Must be willing to work some nights and weekends * Handle incoming and outgoing phone calls and emails * Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction * Answer customer internet inquires by via email, phone, and text * Schedule sales appointments and reschedule no show customers * Contact customers based on current marketing incentives * Follow up with existing and potential customers to generate leads and close sales * Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase * Follow up in a manner that results in the customer visiting the dealership * Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction * Other duties as assigned by management Job Requirements: * Excellent computer skills- required * Knowledgeable to call center environment * Automotive experience helpful but not required * Able to communicate persuasively with customers to set appointments * Weekend and evening availability, as schedules include some evenings and weekends- required * Willingness to undergo a background check and drug screen in accordance with local law/regulations * 18+ years of age or older to comply with company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Click below to see what makes Penske great! Click Here! Schedule: Monday - Friday; 6:00AM - 2:30PM Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. • Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues. • Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business. • Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Why is Penske for you? We take pride in offering a competitive wage and great benefits. This position, at this location, offers a shift differential of $3/hour for second shift (starting after 11am) Penske offers several training and development opportunities, so you can grow your career! Qualifications:• 2 years of customer service experience required• At least 1 year of hands on mechanical experience required• 2 years of supervisory experience preferred• At least 2 years of service department administration preferred• High School diploma or equivalent required• Associates Degree, Technical School Degree, or Bachelors Degree preferred• ASE certification preferred• Prior experience with service scheduling programs and diagnostic programs preferred• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.• The associate must be able to safely work in all weather conditions.• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer. Salary: $25-$27/hour; Depending on experience Benefits: Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit **************************** Opening Date: 12.8.25 Closing Date: 1.08.25 Failure to submit a complete and timely application may result in the rejection of your application.

Fields Mercedes Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. This full-time opportunity in a fast-paced call center supporting multiple luxury auto dealerships and will have flexible scheduling with bonus potential for appointments scheduled. Responsibilities * Tools & Systems: Dealership CRM systems, scheduling software, and call center platforms * Performance Metrics: Call quality, appointment accuracy, and customer satisfaction scores * Tools & Systems: Dealership CRM systems, scheduling software, and call center platforms Inbound Calls * Schedule service appointments * Assist with alternate transportation needs * Answer basic service and pricing questions * Provide parts and labor pricing information * Coordinate recall appointments * Direct customers to the correct department Outbound Calls * Perform friendly "missed appointment" service follow-up calls * Schedule recalls and tele-service * Contact customers regarding special parts orders Qualifications * Excellent communication and active listening skills * A genuine passion for helping customers * Comfort with computers and the ability to learn new systems quickly * A positive attitude and a team-first mindset What We Offer Benefits: Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness and Sundays off. Additionally * Supportive team environment that encourages growth and celebrates success * Opportunities for advancement within the Fields Auto Group * A culture built on respect, fairness, and open communication * The excitement of working with luxury automotive brands in a company that truly values people Physical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision.

Customer Service Representative - Join the Fields Auto Group Family! Love making people smile? At Fields Jeep in Glenview, we don't just sell and service cars; we build relationships. We believe our employees are our greatest asset, and we treat them with the respect and appreciation they deserve. If you are energetic, detail-oriented, and thrive in a fast-paced environment, we want to meet you! Why You'll Love Working Here: * Pay: $19.00 per hour. * Culture: A supportive team environment where your contributions are celebrated. * Stability: Full-time hours with a consistent schedule. What You'll Do: * Be the Face of Fields: Greet customers with professionalism and warmth. * Manage the Flow: Schedule and confirm service appointments via phone and in person. * Support the Team: Handle invoicing, payments, and general office administrative tasks (scanning, faxing, etc.). * Ensure Excellence: Follow up with guests to ensure a 5-star experience and handle inquiries with poise. What You Bring to the Table: * A positive attitude and excellent communication skills. * Proficiency in Microsoft Office. * The ability to multitask like a pro. * Must be willing to undergo a background check and drug screen. Schedule: Full-Time (M-F 9am-6pm, Sat 7am-4pm). Enjoy a consistent day off during the week!

Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description General Responsibilities: * The CCS will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. * Maintaining relationships with existing customers includes problem solving by the CCS, by consulting with dealers and educating them about Manheim and ancillary partners. * Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. * May work across other departments to train on resolving different client issues. * The CCS will provide responsive, timely telephone, chat and email support. The CCS shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). * The CCS will also oversee/monitor the resolution to all problems, regardless of delegation to other departments. Qualifications: Minimum: * High School Diploma/GED * Generally, less than 2 years of experience Preferred: * Minimum of 2 years of Call center and/or client interfacing experience * Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time. * Understand foundational levels of computers and technology, internet, email * Excellent oral and written communications skills, particularly in a phone or email context, * Experience working in a contact center metrics driven environment * Strong communication skills and basic computer knowledge * Ability to operate under tight pressure * Experience working in the automotive industry Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Job DescriptionBenefits: Commission 401(k) matching Employee discounts Job Title: Customer Service Representative (Auto Glass Replacement Scheduler) We are seeking a dependable and customer-oriented individual to join our team as a Customer Service Representative (Auto Glass Replacement Scheduler). This role involves answering incoming phone calls, assisting customers with scheduling auto glass replacement appointments, and providing exceptional customer service. Additionally, candidates with sales skills will excel in this position, as there is an opportunity to upsell services and products to customers. During slower periods, we also request that employees post advertisements on platforms such as Craigslist, Facebook Marketplace, and similar platforms to increase business visibility. Responsibilities: Answer incoming phone calls from customers in a professional and courteous manner. Listen to customer inquiries, concerns, and requests regarding auto glass replacement services. Provide accurate information about available appointment times, pricing, and services offered. Schedule appointments for auto glass replacement, taking into consideration customer preferences and availability. Coordinate with technicians to ensure timely and efficient scheduling of appointments. Confirm appointments with customers and provide relevant details, including appointment time, location, and preparation instructions. Follow up with customers to ensure satisfaction with the service provided and address any concerns or issues that may arise. Utilize sales skills to upsell additional services and products to customers. During slower periods, post advertisements on platforms such as Craigslist, Facebook Marketplace, and similar platforms to increase business visibility. Maintain accurate records of customer interactions, appointments scheduled, and service details. Assist with administrative tasks as needed, such as data entry and filing. Requirements: High school diploma or equivalent. Previous experience in customer service or a similar role preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to interact professionally with customers. Detail-oriented with good organizational skills. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in basic computer applications, such as email and Microsoft Office. Familiarity with auto glass replacement services and terminology is a plus. Sales skills and experience with advertising platforms preferred. Willingness to learn and adapt to new processes and procedures. This position offers opportunities for growth and advancement within our company. If you are passionate about providing excellent customer service, have sales skills, and enjoy working in a dynamic team environment, we encourage you to apply for this position.

Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description General Responsibilities: * The CCR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. * Maintaining relationships with existing customers includes problem solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners. * Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. * May work across other departments to train on resolving different client issues. * The CCR will provide responsive, timely telephone, chat and email support. The CCR shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). * The CCR will also oversee/monitor the resolution to all problems, regardless of delegation to other departments. Qualifications: Minimum: * High School Diploma/GED * Generally, less than 2 years of experience Preferred: * Minimum of 2 years of Call center and/or client interfacing experience * Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time. * Understand foundational levels of computers and technology, internet, email * Excellent oral and written communications skills, particularly in a phone or email context, * Experience working in a contact center metrics driven environment * Strong communication skills and basic computer knowledge * Ability to operate under tight pressure * Experience working in the automotive industry * Schedule - must have flexibility to work evenings, weekends, holidays as required Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada's first footprint into the U.S. market and we currently have 10 dealerships consisting of 15 different franchises and approximately 500 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market. We are currently searching for a talented individual to join our service call center. This is a great opportunity to join a dynamic team with a competitive pay plan and exceptional benefits. Benefits Health, Dental & Vision Insurance BCBS Health & Wellness Discounts/Programs Life Insurance 401(k) Paid time off / Vacation Growth / Advancement Opportunities Employee Vehicle Purchase Policy Above Average Industry Pay Publicly traded organization / stability Employee referral bonuses Job Description Generate and follow up with customer service orders Handles incoming phone calls Be responsible for upcoming events that we have Administer target emails, campaigns, and newsletters Handle iLeads and appointment setting Conduct parts and service retention marketing Conduct internal CSI calls and emails Resolve and manage dealer reputation issues Responsibilities Set appointments for prospective and current customers to meet with a member of the service team High volume of customer inquiries through phone, email, text/chat per sales and service Update client information in our CRM Report daily Follow-up with: Existing customers Prospective customers Missed or canceled customers Customer satisfactory surveys Product knowledge/functions is key with all the different vehicles on a daily basis Maintaining daily contact target/appointment target Working in positive team environment Qualifications Successful Customer Care Representatives MUST have excellent telephone skills Self- Motivated and Energetic You as the Representative have the ability to instantly build rapport with the customer A friendly/professional demeanor with excellent written and oral communication skills You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment Strong organizational skills with the ability to multi-task and meet daily goals Follow up with customers effectively Cold calling/Call center skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $20.03 - $22.58/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Job Description Universal Energy Solutions is excited to announce an opening for a Customer Service and Sales Representative with Weekly Pay in Schaumburg, IL. In this position, you will be responsible for delivering exceptional customer service while actively promoting our sustainable energy solutions in our sales sector. As a Customer Service and Sales Representative, you will serve as the primary contact for our customers, effectively addressing inquiries, resolving issues, and driving product sales. Your strong relationship-building skills and dedication to customer satisfaction will be key to enhancing our reputation and achieving sales objectives. Responsibilities Address customer inquiries in-person to our commercial listings, providing insightful and accurate information regarding our energy products and services. Look for opportunities to upsell and cross-sell products based on customer needs, meeting and exceeding sales targets. Manage customer issues and concerns with a personalized touch, ensuring timely follow-up and resolution. Stay informed about our product offerings and industry trends to effectively engage with customers. Coordinate efforts with internal teams to deliver an outstanding customer experience. Requirements High school diploma or equivalent; relevant experience in customer service and sales is preferred. Excellent communication and interpersonal skills, with an emphasis on building customer rapport. Strong problem-solving capability and attention to detail. Ability to thrive in a fast-paced work environment while managing multiple priorities. Enthusiastic about learning new products and staying updated on industry developments. Must reside in or near the Chicago, IL area. Benefits Paid training Rapid advancement opportunities Professional sales training curriculum Weekly Pay

Universal Energy Solutions is excited to announce an opening for a Customer Service and Sales Representative with Weekly Pay in Schaumburg, IL. In this position, you will be responsible for delivering exceptional customer service while actively promoting our sustainable energy solutions in our sales sector. As a Customer Service and Sales Representative, you will serve as the primary contact for our customers, effectively addressing inquiries, resolving issues, and driving product sales. Your strong relationship-building skills and dedication to customer satisfaction will be key to enhancing our reputation and achieving sales objectives. Responsibilities Address customer inquiries in-person to our commercial listings, providing insightful and accurate information regarding our energy products and services. Look for opportunities to upsell and cross-sell products based on customer needs, meeting and exceeding sales targets. Manage customer issues and concerns with a personalized touch, ensuring timely follow-up and resolution. Stay informed about our product offerings and industry trends to effectively engage with customers. Coordinate efforts with internal teams to deliver an outstanding customer experience. Requirements High school diploma or equivalent; relevant experience in customer service and sales is preferred. Excellent communication and interpersonal skills, with an emphasis on building customer rapport. Strong problem-solving capability and attention to detail. Ability to thrive in a fast-paced work environment while managing multiple priorities. Enthusiastic about learning new products and staying updated on industry developments. Must reside in or near the Chicago, IL area. Benefits Paid training Rapid advancement opportunities Professional sales training curriculum Weekly Pay

Job Description Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Tinley Park, MD. In this pivotal role, you will act as the main point of contact for our esteemed customers in the Tinley Park area, ensuring their needs are met with outstanding service. We're looking for energetic, goal-driven individuals to join our team as Customer Service & Sales Representatives! This is a great opportunity for anyone eager to grow in a fast-paced environment where your communication skills and sales drive can truly shine. In this role, you'll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales. You'll receive hands-on paid training, weekly pay, and full support from a team that wants to see you succeed. Requirements Experience in customer service is advantageous, although it is not a prerequisite We place a high value on exceptional communication and interpersonal skills Candidates should exhibit strong problem-solving abilities and the capacity to think swiftly in dynamic situations The capability to manage challenging scenarios involving dissatisfied customers while demonstrating professionalism and empathy is crucial Knowledge of the energy sector would be a valuable asset Applicants should be adept at multitasking and excel in a fast-paced environment A willingness to work flexible hours, including evenings and weekends, is greatly appreciated A high school diploma or equivalent is mandatory Benefits Paid training Rapid advancement opportunities Professional sales training curriculum Weekly Pay

Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Tinley Park, MD. In this pivotal role, you will act as the main point of contact for our esteemed customers in the Tinley Park area, ensuring their needs are met with outstanding service. We're looking for energetic, goal-driven individuals to join our team as Customer Service & Sales Representatives! This is a great opportunity for anyone eager to grow in a fast-paced environment where your communication skills and sales drive can truly shine. In this role, you'll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales. You'll receive hands-on paid training, weekly pay, and full support from a team that wants to see you succeed. Requirements Experience in customer service is advantageous, although it is not a prerequisite We place a high value on exceptional communication and interpersonal skills Candidates should exhibit strong problem-solving abilities and the capacity to think swiftly in dynamic situations The capability to manage challenging scenarios involving dissatisfied customers while demonstrating professionalism and empathy is crucial Knowledge of the energy sector would be a valuable asset Applicants should be adept at multitasking and excel in a fast-paced environment A willingness to work flexible hours, including evenings and weekends, is greatly appreciated A high school diploma or equivalent is mandatory Benefits Paid training Rapid advancement opportunities Professional sales training curriculum Weekly Pay

The Ed Napleton Automotive Group is looking for our next BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Toyota of Urbana, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: Potential pay range of $18.00-$22.00 per hour Family Owned and Operated - 90+ years in business! Medical, Dental, Vision Insurance, 401k Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Fantastic Growth Opportunities Job Responsibilities: Handle incoming and outgoing phone calls and emails Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction Answer customer internet inquires by both email and phone Schedule sales appointments and reschedule no show customers Contact customers based on current marketing incentives Follow up with existing and potential customers to generate leads and close sales Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase Follow up in a manner that results in the customer visiting the dealership Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction Job Requirements: Excellent computer skills required. Knowledgeable to call center environment. Automotive experience helpful but not required. Able to communicate persuasively with customers to set appointments. Willingness to undergo a background check in accordance with local law/regulations 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $20.03 - $22.58/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Job DescriptionCustomer Service Representative The Customer Service Representative (CSR) is a Customerfacing position that is typically the initial point of contact for a Customer wishing to buy from Us. The position requires specialized Product Knowledge, use of the Company computer system (Mincron), ability to use Microsoft Office products like Excel and to research information on web sites supported by our suppliers. The position requires excellent attention to detail and the ability to multitask because of the need to service Customers that are physically present and on the telephone.The position reports to the Branch Manager.Required Task Descriptions Key Tasks: Phone Handling; Inbound & Outbound calls Sales Order writing; includes Price Quotes, Bids, RTS & Warranty credits Manage Backorders, Open Orders, Pending Orders Cash Drawer Reconciliation Setup New Customer accounts Able to run company errands as needed Showroom Product Management/Merchandising Showroom Order Picking Showroom Stocking, Cleaning, Organizing, Labeling Perform Cycle Counts Manage Delivered Orders Order Picking Assist Warehouse with Receiving and Deliveries Required Job Skill Requirements: The CSR must be able to: Write Sales Orders Write RTS credits using Mincron RGA Write Warranty credits knows Warranty Processes Answer Customer Product questions Prepare System Matchups AHRI compliant Match generic parts, e.g. motor, relay, contactor, compressor Accept payment, invoice cash Sales Orders Answer phones, transfer/take messages Print Mincron product labels Cycle Count Put away Showroom product Research information in Mincron to support Job Tasks; familiar with POI, ARI, SS, SMP Performance Metrics: CSR: Lines / Order, Sales, Cycle Count Compliance & Accuracy, BHU / HARDI training completions Pay rate: $20/ hr Physical Demands: Constant standing and walking. Frequently required to bend, stoop, or kneel, or reach. Occasionally required to lift, carry, or move objects. weighing between 10-50 lbs.

Quick Lane Service Writers are usually the first and last impression a customer has with a shop. They're the ones who greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison between the shop and the customer every step of the way. Responsibilities Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/ efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications Ability to concentrate and accomplish tasks despite interruptions Multitasking skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.