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What does a web content manager do?

Updated January 8, 2025
8 min read
Quoted expert
Paula Ketter
What does a web content manager do

Web content managers are executives who are responsible for planning, organizing, establishing, and publishing content. The managers establish a consistent brand identity for a business enterprise along with its online presence. They oversee marketing strategies to develop customer engagement. Their job asks them to ensure an affirmative view of the firm and its services and products. They work closely with the sales and leadership teams to create valuable content for their target audience.

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Web content manager responsibilities

Here are examples of responsibilities from real web content manager resumes:

  • Create and manage content for college website using HTML5, CSS, and Javascript.
  • Manage and edit the NYU alumni Facebook and LinkedIn community of 2,300 and 800 participants respectively.
  • Lead strategy and execution for integrate interactive marketing efforts (SEM, SEO, email, etc . )
  • Manage social media marketing, including Instagram
  • Develop MBUSA's sites using XML, XSLT and JSP.
  • Design WordPress landing pages for events and promotions.
  • Create & upload entries in WordPress for products.
  • Work daily within different Drupal versions and Google sites to edit website content and components.
  • Create digital assets for the website and social media networks (e.g., Facebook).
  • Develop programs to port the XML data to the database to make the website XML driven.
  • Develop ecommerce platform and create streamlined forms for account payments, donations, and event registrations.
  • Facilitate development of taxonomy requirements that drive revision of the site menu structure of a large retail eCommerce site.
  • Train and transition entire development organization to Java engineering.
  • Concentrate in areas involving formatting HTML documents and populating interface.
  • Revitalize team structure to garner more engaging, scrum methodology-orient environment.

Web content manager skills and personality traits

We calculated that 23% of Web Content Managers are proficient in Web Content, Content Management System, and WordPress. They’re also known for soft skills such as Analytical skills, Communication skills, and Organizational skills.

We break down the percentage of Web Content Managers that have these skills listed on their resume here:

  • Web Content, 23%

    Designed web content for the WPT Auction, organized membership databases, edited promotional materials and managed communications strategies

  • Content Management System, 4%

    Migrated organization data from the Net-it content management system to the SharePoint content management system.

  • WordPress, 4%

    Worked with product stakeholders to redesign, transition, update, and maintain Association Times to a WordPress blog.

  • Google Analytics, 4%

    Analyzed and reported effectiveness of marketing strategies utilizing Google Analytics and Webmaster Tools.

  • Digital Marketing, 4%

    Experience with custom digital marketing, specifically with ExactTarget Interactive Marketing Hub and MailChimp.

  • HTML, 3%

    Proposed concepts in creating and producing original graphics for global and US Happy Meal promotions (includes editing in HTML).

"web content," "content management system," and "wordpress" are among the most common skills that web content managers use at work. You can find even more web content manager responsibilities below, including:

Analytical skills. The most essential soft skill for a web content manager to carry out their responsibilities is analytical skills. This skill is important for the role because "advertising, promotions, and marketing managers must be able to analyze industry trends to determine the most promising strategies for their organization." Additionally, a web content manager resume shows how their duties depend on analytical skills: "developed comprehensive public relations plan, including strategies for press releases, media relations, media analysis/tracking and other pr duties. "

Communication skills. Another essential skill to perform web content manager duties is communication skills. Web content managers responsibilities require that "managers must be able to communicate effectively with a broad-based team made up of other managers or staff members during the advertising, promotions, and marketing process." Web content managers also use communication skills in their role according to a real resume snippet: "created all marketing communications, including fact sheets, case studies, press releases, and articles. "

Organizational skills. Another skill that relates to the job responsibilities of web content managers is organizational skills. This skill is critical to many everyday web content manager duties, as "advertising, promotions, and marketing managers must manage their time and budget efficiently while directing and motivating staff members." This example from a resume shows how this skill is used: "overhauled sharepoint system to align with new organizational guidelines. "

Creativity. A big part of what web content managers do relies on "creativity." You can see how essential it is to web content manager responsibilities because "advertising, promotions, and marketing managers must be able to generate new and imaginative ideas." Here's an example of how this skill is used from a resume that represents typical web content manager tasks: "provide project management with various internal teams, including creative team and us and international compliance teams. "

All web content manager skills

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Compare different web content managers

Web content manager vs. Manager, strategy

A strategy manager is an individual who reviews a company's objectives for growth and works with executives to formulate actionable plans to achieve these objectives. To make comprehensive recommendations, strategy managers must conduct data analysis of the organization as well as the overall industry. They must provide assessments of market trends and identify business threats and opportunities. Strategy managers should also work with department heads to develop individual team goals and break them down into actionable steps for the employees to complete.

We looked at the average web content manager salary and compared it with the wages of a manager, strategy. Generally speaking, managers, strategy are paid $35,645 higher than web content managers per year.While their salaries may differ, the common ground between web content managers and managers, strategy are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like google analytics, digital marketing, and user experience.

While similarities exist, there are also some differences between web content managers and manager, strategy. For instance, web content manager responsibilities require skills such as "web content," "content management system," "wordpress," and "html." Whereas a manager, strategy is skilled in "portfolio," "client facing," "business development," and "market research." This is part of what separates the two careers.

Managers, strategy tend to make the most money working in the technology industry, where they earn an average salary of $116,769. In contrast, web content managers make the biggest average salary, $93,994, in the technology industry.managers, strategy tend to reach higher levels of education than web content managers. In fact, managers, strategy are 18.2% more likely to graduate with a Master's Degree and 0.9% more likely to have a Doctoral Degree.

Web content manager vs. Web producer

A Web Producer is responsible for monitoring the servers' performance and managing web traffic. Web Producers work with the system engineers in designing web features with a user-friendly interface for smooth navigation and transitions. They may also conduct data analysis through surveys to identify opportunities to enhance the site's content and drive more audience. A Web Producer must have excellent communication and technical skills, especially in conducting preventive maintenance and perform immediate troubleshooting for downtimes and system failures.

On average, web producers earn a $5,810 lower salary than web content managers a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both web content managers and web producers have skills such as "web content," "content management system," and "wordpress. "

In addition to the difference in salary, there are some other key differences worth noting. For example, web content manager responsibilities are more likely to require skills like "web analytics," "web properties," "content updates," and "intranet." Meanwhile, a web producer has duties that require skills in areas such as "jira," "troubleshoot," "confluence," and "news stories." These differences highlight just how different the day-to-day in each role looks.

On average, web producers earn a lower salary than web content managers. Some industries support higher salaries in each profession. Interestingly enough, web producers earn the most pay in the technology industry with an average salary of $80,405. Whereas web content managers have higher pay in the technology industry, with an average salary of $93,994.Average education levels between the two professions vary. Web producers tend to reach similar levels of education than web content managers. In fact, they're 4.3% less likely to graduate with a Master's Degree and 0.9% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for web content managers in the next 3-5 years?

Paula KetterPaula Ketter LinkedIn profile

Senior Manager, Association for Talent Development

According to ATD's Future of Work: Technology, Predictions, and Preparing the Workforce research report, the adoption of new technologies such as automation, artificial intelligence (AI), and the Internet of Things will affect how employees perform their jobs. Technologies such as these may take over a few tasks employees perform as part of their jobs-and, in some cases, jobs may be replaced entirely.
E-learning's use in organizations is on the rise. It currently makes up between 21 and 40 percent of the median organization's learning portfolio, compared to between 1 and 20 percent five years ago, according to Association for Talent Development research. The COVID-19 pandemic is driving organizations to rethink how they provide learning to their employees.
And with that rise in e-learning comes the increase in use of podcasts, video, simulations, games, and virtual platforms.

Web content manager vs. Digital marketing manager

As the digital marketing manager, you are responsible for managing the various aspects of your company's digital marketing plan and strategy. It is your job to develop, implement, and manage marketing campaigns that promote the company's products and services. Other duties and responsibilities include driving brand awareness, identifying and evaluating new digital technologies, and driving website traffic. You are also expected to drive relevant costumers to improve brand trust and recognition and coordinate with public relations and print marketing teams to ensure consistent and focused marketing objectives.

On average scale, digital marketing managers bring in higher salaries than web content managers. In fact, they earn a $25,377 higher salary per year.web content managers and digital marketing managers both have job responsibilities that require similar skill sets. These similarities include skills such as "web content," "wordpress," and "google analytics," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, web content managers are more likely to have skills like "content management system," "web pages," "drupal," and "javascript." But a digital marketing manager is more likely to have skills like "email marketing," "marketing campaigns," "strong project management," and "kpis."

Most digital marketing managers achieve a similar degree level compared to web content managers. For example, they're 2.6% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.

Web content manager vs. Social media manager

Social media managers are responsible for representing the company's business through social media channels. They help the company grow by enhancing its presence via social networks. Primarily, they need to implement marketing plans and identify their target clients and create a content schedule. Their duties include implementing and strategizing digital marketing campaigns. They support the development of brand identity and promotional strategies. Candidates for the job must be excellent in communication skills, have in-depth knowledge of how social platforms work, and easily understand the target audience.

Social media managers tend to earn a lower pay than web content managers by an average of $3,899 per year.While both web content managers and social media managers complete day-to-day tasks using similar skills like web content, google analytics, and digital marketing, the two careers vary in some skills.While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "content management system," "wordpress," "css," and "user experience" are skills that commonly show up on web content manager resumes. On the other hand, social media managers use skills like social media marketing, facebook insights, social platforms, and customer service on their resumes.The technology industry tends to pay the highest salaries for social media managers, with average annual pay of $82,546. Comparatively, the highest web content manager annual salary comes from the technology industry.The average resume of social media managers showed that they earn similar levels of education compared to web content managers. So much so that theyacirc;euro;trade;re 4.8% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.2%.

Types of web content manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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