We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY.
Job Description:
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
Responsibilities Include:
Work with our insurance provider clients and deliver great overall customer service
Take in a high volume of calls, communicate via email and letters as appropriate
Document all client communication across several platforms
Be the point person for our clients as well as their customers
Qualifications:
2+ years of customer service experience in a call-center environment
Demonstrated communication, organizational and interpersonal skills
Intermediate proficiency in Microsoft Office
Strong independent problem solving and analytical skills
Preferred Qualifications:
4+ years of insurance experience (insurance agent license a plus!)
Bilingual (Spanish/English)
Associate's degree
Worker Type:
Number of Openings:
3
$44k-68k yearly est. 3d ago
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Work from Home - Part Time - Data Entry - $45 per hour
GL Inc. 4.1
Remote job in Worcester, MA
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$43k-56k yearly est. 60d+ ago
Director, Fixed Income Strategy - Market Innovator (Hybrid)
Imea
Remote job in Smithfield, RI
A financial services firm in Smithfield, Rhode Island, is seeking a Director of Fixed Income Strategy to oversee bond offerings and collaborate with multiple teams. This hybrid position emphasizes data analysis, competitive monitoring, and product development in fixed income markets. Candidates should hold a bachelor's degree, have a keen interest in investment, and be committed to obtaining necessary certifications. Strong presentation skills and a team-oriented attitude are essential for success in this role.
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$124k-168k yearly est. 5d ago
Commercial Lines Account Manager (Remote in MA and RI Only)
Summit Bridge Partners 4.5
Remote job in Worcester, MA
Commercial Lines Account Manager - Small Business Unit
Foxborough, MA | 95% Remote (MA & RI residents only)
Full-Time |
$60,000-$85,000 Base Salary
We're partnering with a well-established insurance organization seeking a Commercial Lines Account Manager to support a book of Small Business commercial clients. This is a generalist role focused on client service, renewals, and relationship management-ideal for a proactive insurance professional who values autonomy, stability, and work-life balance.
What You'll Do
Manage a portfolio of small to mid-sized commercial lines clients
Handle day-to-day servicing, policy renewals, and client communications
Partner closely with producers and internal service teams
Maintain strong client relationships and ensure coverage needs are met
Attend occasional in-person client meetings (minimal travel required)
What We're Looking For
3-4 years of commercial lines insurance experience
Solid understanding of core commercial coverages and risk management
Strong communication, organization, and follow-through skills
Experience with agency management systems (EPIC is a plus, not required)
Compensation & Benefits
Base Salary: $60,000-$85,000 (based on experience)
Medical, dental, and vision insurance
401(k) with company match
Minimum of 3 weeks PTO (additional time negotiable)
All paid holidays, including Columbus Day and Patriots' Day
95% remote work environment
In-office onboarding and training (up to 12 weeks)
This is a great opportunity to work independently within a supportive and stable team while building meaningful client relationships.
Apply today or message us directly to learn more-confidentially.
$60k-85k yearly 3d ago
HYBRID PFRT Revenue Integrity Specialist - 249325
Medix™ 4.5
Remote job in Worcester, MA
Serve as a critical Charge Generation Tracker (CGT) Specialist and regulatory gatekeeper, ensuring strict compliance with all coding, billing, and third-party guidelines. This role is essential for revenue integrity and correct charge capture across the system. You will act as the primary resource for clinical staff, providers, and administration on coding and billing regulatory matters.
Key Responsibilities
Regulatory Compliance & CGT Management: Maintain and update the CGT in compliance with federal, state, and payer regulations, ensuring accurate reflection of clinical practice and proper synchronization with IT applications.
Edit Review & Resolution: Review and resolve assigned billing/coding edits within prescribed timeframes, routing issues to appropriate owners and collaborating with clinical/charge capture staff for resolution. Monitor daily edit reports and address delinquencies.
Expert Support & Resource: Provide expert regulatory support, guidance, and research on coding, billing, and charge capture to providers, clinical charge capture specialists, and administrative staff. Act as the primary subject matter expert for the organization.
Education & Training: Develop and conduct educational courses, seminars, and training materials for physicians, clinicians, and billing staff on professional documentation, coding, and billing guidelines.
Audit & Monitoring: Lead annual regulatory reviews (CPT, CMS updates) and perform quality audits of patient accounts to identify opportunities for improvement in documentation, charge capture, and coding. Monitor key coding and billing publications for timely compliance.
Requirements
CPC certification
EPIC
3-5 years of experience in professional billing & coding
Knowledge of CPT / HCPCS codes and third-party reimbursement policies
Working knowledge of Microsoft applications; ability to create and present reports to physicians
Schedule/Shift: Monday-Friday 8am-5pm (EST)
**PLEASE NOTE**: This is a
Hybrid
position so candidates must be from the New England area, preferably in MA. Candidates must be able and willing to come on-site for at-the-elbow support, especially during new practice implementations
$70k-109k yearly est. 3d ago
Physician / Internal Medicine / Connecticut / Permanent / Internal Medicine Physician Opening in Eastern Connecticut - Infrequent Call Job
Enterprise Medical Recruiting 4.2
Remote job in Plainfield, CT
One of the largest health systems in the state of Connecticut is adding an Internal Medicine Physician in the eastern part of the state. Your choice of part-time or hybrid with clinic days and remote work. We have 4000 Providers and a network of 7 hospitals with more than 300 office locations
About the Opportunity:
This position can be either Part-time, 3 days in the clinic, or full-time with a hybrid of 3 days in the office, 2 days virtual
Weekend call averages twice per year
1:1 MA
EPIC EMR with Dragon
Robust salary guarantee with an additional uncapped incentive plan
Benefits package includes: medical, dental, vision, retirement savings, tuition assistance, flexible schedules, PTO, wellness programs, employee assistance, and community involvement opportunities
Relocation and signing bonus available
Community Information:
Located in eastern Connecticut, 50 miles from Hartford and 30 miles from Providence
Proximity to Airports, Colleges, and Universities
Outdoor enthusiasts will enjoy miles of trails at the Moosup Valley State Park Trail and the Pachaug and Quinebaug Blue-Blazed hiking trails, great for hiking, biking, and seasonal activities
The Quinebaug and Moosup rivers are ideal for kayaking or trout fishing, while Moosup Pond offers classic lakeside relaxation.
With a population of 15,000 people, it's ranked one of the safest towns in the US for its size
JV-73
$50k-74k yearly est. 21d ago
Driver / Warehouse Hybrid
VRC Metal Systems 3.4
Remote job in Worcester, MA
Pay: $20 per hour
Title: Driver
Reports to: Facility supervisor or management designee
Summary: The responsibilities include but are not limited to being responsible for collecting customer information regardless of media type. Additionally, this position, while operating company vehicles, will use the utmost care and discretion by adhering to federal and state transportation laws and any related company policies.
Essential functions:
Drive vans or box trucks to customer locations for service needs.
Report to work on time prepared to perform the duties of the position.
Meet department productivity and quality standards.
Receive, comprehend, and respond appropriately to direction.
Work with customers to fulfill customer service requests.
All other duties as assigned by supervisor or DOO.
In the event of inclement weather, report to work two hours before regularly scheduled time to allow for delays and to budget time to put tire chains on company vehicles, if necessary.
General warehouse operations:
Operate forklift
Barcode and process new boxes
Pull access list.
Refile Boxes/Files
Barcode and process boxes scheduled for destruction.
Perform responsibilities related to bay consolidations.
Demonstrate proficiency in operating a picker forklift or other company equipment.
Prior to signing out equipment performs operations and safety check, including battery, brakes, lift controls, and fire extinguisher.
Proceeds safely to assigned area to pull, load and move boxes.
Warehouse maintenance
Make pickups and deliveries.
Vehicle maintenance
Other duties as assigned.
At the end of each day, return equipment to the correct charging station, and prepares equipment for daily (overnight) charge.
Requirements
Competencies:
Has a positive and respectful attitude
Able to accept change in directions as customer needs change.
Well organized and detail oriented
Able to work both in a team environment and as an individual contributor.
Able to follow all company policies and procedures.
Self-motivated
Works well under pressure.
Good knowledge of city streets or able to read a city map.
Ability to use handheld device, electric pickers, drive van or box truck.
Work environment: Must be able to tolerate heat in the summer and cold in the winter.
Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Education and eligibility requirements:
High School Diploma or equivalent
Valid driver's license
MVR Check
Background check
Must be able to pass random drug screens.
Must be able to carry a cell phone to be in constant communication with the Records Center
Strong commitment to accuracy and quality
Must be able to work overtime and available around the clock including holidays
Strong directional awareness and navigational skills
Commercial Driver's License, if applicable
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.
VRC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, military and veteran status, marital status, age, or any other basis protected by applicable federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the Fair Chance Ordinance.
$20 hourly 52d ago
Remote Psychiatrist - Flex Scheduling
Seasoned Recruitment 3.8
Remote job in Worcester, MA
Are you a Board Certified or Board Eligible Psychiatrist seeking a rewarding remote opportunity with unparalleled flexibility? Join our team and provide essential mental health care from anywhere in the US! We offer a supportive environment with guaranteed pay for last-minute cancellations and no-shows, ensuring your time is always valued.
What We Offer:
Flexible Scheduling: Design a work schedule that fits your lifestyle.
Guaranteed Compensation: Peace of mind with guaranteed pay for cancellations and no-shows.
Cutting-Edge Technology: Utilize our HIPAA-compliant telehealth platform and EMR system with AI Notes to streamline your workflow.
Expedited Credentialing: We cover and facilitate credentialing in 30 days.
Supportive Team: Collaborate with a dedicated team committed to patient well-being.
Responsibilities:
Provide comprehensive psychiatric evaluations and medication management via telehealth.
Develop and implement individualized treatment plans.
Maintain accurate and timely clinical documentation.
Learn More and Apply:
Book a time to discuss this exciting opportunity: Click here to access our scheduling calendar.
Send your inquiries to: ********************************
Requirements
Qualifications:
Board Certified or Board Eligible in Psychiatry.
Clean DEA registration.
Active medical license in at least one US state.
Experience with telehealth platforms preferred.
Strong communication and interpersonal skills.
$181k-263k yearly est. Auto-Apply 27d ago
Marketing Strategic Partner, Sports Sponsorships
FM 3.9
Remote job in Johnston, RI
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Summary:
The Marketing Strategic Partner works with marketing and business stakeholders to develop and implement marketing strategies and plans for global marketing campaigns and programs. They do this to advance the Revenue, Relationship and Reputation goals of the company, by ensuring effective analysis, planning, development, implementation, measurement, and reporting for the assigned programs.
Amongst other sponsorships and marketing programs, this position will hold a primary responsibility for forwarding FM's aims in the sports sponsorship arena. We have existing relationships with Rory McIlroy, the LPGA, Boston Common Golf and others, and are looking to maximize the investment and potentially enter other similar investments. This is an exciting opportunity to help activate our sponsorships through the development and execution of marketing programs that build awareness of and familiarity with FM as a leading provider of commercial property insurance.
In addition to sports sponsorships, this role will include responsibility for other sponsorship activations, related events, and marketing programs supporting FM's insurance business.
Schedule and Location:
This position is located at our Corporate Headquarters in Johnston, RI. Domestic and international travel is required 10-15% throughout the year. This is a full-time office-based position with flexibility for two remote working days each week based on business needs.
Lead development and oversee execution of marketing strategy, campaigns and plans, with an emphasis on sports marketing and sponsorship activation.
Build relationships with Marketing, Client Service, Sales, and Operations peers within and outside FM to ensure collaborative marketing strategies and the best use of resources to achieve desired results.
Ensure all work is done within agreed-to marketing practices and procedures, and in alignment with the brand positioning, compliance and personalized as appropriate.
Create and coordinate execution of omnichannel integrated marketing plans across channel partners, including paid media, social, enablement, PR, multimedia, interactive/web, direct mail, events, and brand experience, aligned to audience journeys and ABM plans, working closely with Sales, Operations, Client Service and other internal and external colleagues.
Contribute to management of agency and vendor relationships for the assigned programs.
Collaborate with local marketing teams to ensure marketing plans are relevant to applicable markets and address key accounts.
Follow established processes to optimize the effectiveness, efficiency, creativity, agility and quality of programs and tools designed for the market and client-facing teams.
Monitor metrics to measure the effectiveness of marketing programs; track, analyze, and report on results to optimize impact.
Exhibit the leadership, skill, and ability to influence and drive alignment of marketing activities to ensure message consistency and best-in-class client experience.
Develop a good understanding of client and partner needs and the Client Service and Sales processes to ensure the needs of the business are addressed.
Ensure projects stay within established budgets and meet objectives.
Other projects assigned will be handled within appropriate corporate guidelines and in collaboration with marketing and communications peers as well as business unit sponsors.
Required Education:
Bachelor's degree in marketing, Communications, or Business.
Required Work Experience:
5+ years of marketing experience is required, with an emphasis on sports marketing or sponsorship activation in a corporate and/or agency setting.
Highly Preferred Work Experience:
8-10 years of increasingly responsible positions in a corporate and/or agency setting.
Experience using groundbreaking media; digital marketing savvy.
Global experience in a corporate environment.
Required Skills:
Understands the business objectives of assigned campaigns and knows which marketing plans and tactics will support achieving the objectives at a global and regional level.
Apply knowledge of marketing to decide how best to prioritize plans and campaigns to achieve Corporate and Operations objectives.
Good knowledge of marketing tools, tactics, and techniques in general.
Solid understanding of the business priorities of FM and its various business units.
Demonstrated ability to develop, deliver and run global and locale integrated marketing plans with detailed objectives and proven ROI.
Consistent track record of delivery to tight budgets and deadlines.
Excellent communication and creative thinking skills.
Demonstrated project management skills.
Strong interpersonal skills-demonstrated teamwork skills.
Customer focused.
B2B experience.
Highly Preferred Skills:
A balance of “hands-on” and strategic leadership skills.
Strong decision-making skills.
Uses data and other inputs to make decisions, owns decision, and takes accountability for work using strong organizational and analytical skills.
Proven track record of delivery to tight budgets and deadlines.
Excellent communication and creative thinking skills.
Demonstrated project management skills.
Strong interpersonal skills - demonstrated teamwork skills.
Client focused.
Comfortable to engage with Senior Leadership.
Experience using cutting-edge media.
Adaptable: Open to change in response to new information, unexpected circumstances, and/or ability to work in ambiguous situations.
The hiring range for this position is $120,400 - $173,100 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$120.4k-173.1k yearly Auto-Apply 3d ago
Veterinary Student Representative
Hometown Veterinary Partners
Remote job in Grafton, MA
Job Description Hometown Veterinary Partners (HVP) is on a mission to empower veterinarians. We heard the concerns of veterinary professionals and we set out to change that. We are building a community where your viewpoints and visions are heard no matter what your role. Veterinarians are empowered to build the careers they want, practicing at the highest level, with the opportunity to build equity without investing their own money.
Position Overview:
Hometown Veterinary Partners (HVP) is seeking motivated and passionate veterinary students to join our team as Veterinary Student Representatives. This role is an excellent opportunity to gain hands-on experience, expand your professional network, and contribute to the veterinary community. The Veterinary Student Representative will serve as a liaison between Hometown Veterinary Partners and veterinary students at their university. This role involves promoting HVPs values, services, and opportunities, while providing valuable insights and feedback from the student community. Representatives will participate in various events, assist with marketing efforts, and help foster a strong relationship between the company and future veterinarians.
How youll be making an impact
Represent Hometown Veterinary Partners at campus events, career fairs, and student organization meetings.
Assist in organizing and hosting events such as informational sessions, workshops, and webinars.
Provide feedback and insights on student interests, concerns, and trends to help shape company initiatives.
Engage with students through social media and other digital platforms to raise awareness about Hometown Veterinary Partners.
Learn, share with HVP, and adhere to all rules and regulations for their college of veterinary medicine as it relates to corporate campus presence and events
Identify and regularly communicate with appropriate deans, faculty, office of academic and student affairs, career counselors, and student representatives, to understand opportunities for HVP support and connections.
Participate in representative meetings and training sessions to stay informed about company updates and initiatives.
Collaborate with the marketing team to create and distribute promotional materials on campus.
Serve at a point of contact for students interested in learning more about Hometown Veterinary Partners and opportunities.
What makes you a great fit?
Currently enrolled in
AVMA Accredited Program (Doctor of Veterinary Medicine or Similar)
.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Enthusiasm for representing Hometown Veterinary Partners and promoting its values.
Previous experience in a leadership or ambassador/representative role is a plus.
Proficient in using social media platforms for promotional purposes.
Ability to remain in role for 1 school year with the option for continuation based on mutual review at the school years end.
What we offer:
$1,500 Annual Stipend, paid in 2 installments.
Gain valuable experience and insights into the veterinary industry.
Expand your professional network by connecting with industry leaders and professionals.
Opportunity to develop leadership and communication skills.
Access to exclusive Hometown Veterinary Partners events, resources, and opportunities.
Potential for future employment or externships with Hometown Veterinary Partners.
Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This is a remote position.
$34k-46k yearly est. 21d ago
Remote Healthcare Scrum Master/Project Manager
Insight Global
Remote job in Woonsocket, RI
Insight Global is currently on the lookout for a Project Manager/Scrum Master for a fully remote position on a six month contract, with the potential for conversion to a full-time role. This position is ideal for an experienced professional capable of leading large-scale platform modernization efforts and managing complex transformational programs.
The selected candidate will take on a dual role, functioning both as a Scrum Master and Project Manager, overseeing cross-functional teams to ensure the successful delivery of initiatives.
The role will predominantly involve 60% on Scrum Master duties, requiring hosting daily standups, working closely with the PO, and can document and use storyboards such as Jira and RTC IBM. The remaining 40% will involve project management responsibilities, which include managing status reports, overseeing five different workflows such as budget management. The Project Manager will also be responsible for documenting processes through Clarity reports and creating PowerPoint presentations for L1, L2, and L3 executive team.
Strong leadership, communication, and organizational skills are essential, as the position will involve managing budgets, facilitating technical and business discussions, and delivering executive-level reporting.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Experience in healthcare or insurance, specifically any Claims Knowledge and overall understanding, including provider/member/claim flow
Proficiency with PM/SM tools: Jira, Clarity (for budget management), IBM RRC (Rational Requirement Composer), QuickBase and SharePoint - can flex on clarity as a strict must have
Has managed a project from end to end
Ability to serve in dual roles - Scrum Master and Project Manager
Experience managing budgets, including projects with up to $4 million in annual spend
Budget management responsibilities include resource hours/costs, SOW, infrastructure, and cloud expenses.
Experience managing 2-3 teams at times
Skilled in Agile and Hybrid methodologies (e.g., Kanban)
Strong capabilities in developing project plans, roadmaps, and executive presentations (PowerPoint)
Experience providing status updates, including risks and issues, to senior leadership
Ability to facilitate technical and business discussions effectively RTC experience
Has managed teams within claims
$75k-106k yearly est. 43d ago
Administrative Assistant / Data Entry Clerk (Remote Work At Home)
Jobconversion
Remote job in Worcester, MA
Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience.
You'll meet these requirements to work from home remotely
• Stable Internet connection
• Work can be done using the following: Phone device, laptap or computer
• Must be able to type accurately with a minimum speed of 30 words per minute
• Able to focus on tasks without being distracted
• Must be resident of the US
• Not afraid of emailing clients as needed
We're looking for folks who we can depend on who can work from home remotely without distraction and are go-getters. Pay range from 16 to 30 hourly depending on the role, level of experience and proven ability to work from home at the same level as from an office.
Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more
• Must be 16 years of age or older
• Must be proficient with basic PC skills
• Must have an internet connection
• Basic english written language
• Basic english spoken language
Thank you for your interest!
$16 hourly 60d+ ago
Pharmacy - Ambulatory Care Pharmacy Technician II
Thundermist Health 3.1
Remote job in Woonsocket, RI
Job Title: Pharmacy Technician II Reports to: Pharmacy Technician and Prior Authorization Manager Department:Woonsocket Medical FLSA Status:Non-Exempt Job Grade: 5 General Responsibilities: The Pharmacy Technician II works collaboratively as part of the interprofessional clinical care team which includes physicians, nurse practitioners, nurses, nurse care managers, behavioral health providers, a clinical pharmacist, and other clinical staff. The Pharmacy Technician II works independently in a remote/office setting under the direct supervision of the clinical pharmacist and Pharmacy technician & prior authorization manager to determine the appropriateness of prescription refill requests using the electronic medical record and will then authorize appropriate requests from pharmacies using our protocol and provider preferences. The Pharmacy Technician II will also assist other support staff in completing prior authorization requests on behalf of the providers at Thundermist Health Center. The Pharmacy Technician II will act as a liaison between providers and insurance companies and pharmacies to ensure our patients receive their medications in a timely manner at their respective pharmacies
Qualifications:
Required Qualifications:
• Licensed by the state of Rhode Island as a Pharmacy Technician II. * Have passed the Pharmacy Technician Certification Examination (PTCE) or the Institute for Certification of Pharmacy Technicians “ExCPT” examination
• Minimum 3 years as a pharmacy technician II strongly preferred.
• Previous involvement in prior authorization management and medication refill requests
• Maintain certification with PTCB or EXCPT to renew license (complete CEs etc.)
• Knowledge, skills, and abilities: Extensive knowledge of the refill renewal process and of insurance company prior authorization processes (from a pharmacy perspective)
• Knowledge of basic medical terminology and prescription sig codes • Basic understanding of what common medications for (heart, blood pressure, mood, etc.)
• Strong written and verbal communication skills.
• Experience communicating with providers is strongly preferred • Proficiency in using database information systems and Microsoft Office Suite.
• Previous experience with electronic medical records, especially eClinicalWorks, preferred but not required.
Preferred Qualifications:
Post-secondary training in Medical Assistant Program/Professional School
Bi-lingual in English and Spanish
1-year experience working with prior authorizations/referrals
Candidates who do not meet all the preferred qualifications are encouraged to apply.
Significant Job Functions:
Duties include reviewing and authorizing medication refill requests from patients and pharmacies utilizing the electronic health record.
The Pharmacy Technician II will be responsible for completing the medication prior authorization process for Thundermist Health Center providers once the refill process is established.
The Pharmacy Technician II will provide services at all Thundermist Primary Care locations across Rhode Island.
Assists providers with questions about the medication refill and prior authorization processes
Contacts patients by phone when necessary
Additional responsibilities may also involve interacting with University of Rhode Island PharmD students and teaching them about the medication refill processes.
Non-Exertion Work Functions
• Ability to work independently, exercising sound judgment, discretion and the initiative to facilitate change
• Excellent analytical and problem-solving abilities and interpersonal, written, and verbal skills.
• Excellent organizational skills, diplomacy, and professionalism.
• Displays excellent judgment and decision-making skills.
• Displays excellent customer service skills.
• Displays professionalism at all times.
• Displays excellent communication skills and is able to interact well with a diverse population of patients, physicians and other staff members.
• Displays ability to work in a team environment.
• Follows all policies and procedures.
• Other responsibilities as determined by the scope of the practice
Physical Effort/ Environment:
This role is a remote position, allowing duties to be performed from home.
Organizational skills; phone, computer, writing, and typing.
Work Schedule Demands:
This is a full-time position, working 40 hours a week, unless part time status is agreed upon by administration.
Communication Skills:
Communication with patients, providers, and colleagues on a daily basis. Exceptional oral and written skills needed. Proficient in all applicable medical terminology. Bilingual capacity in Spanish or Laotian is a plus. Good interpersonal skills are needed.
Confidentiality of Information:
Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. Additionally, this role will have access to sensitive agency information & medical records. The incumbent must apply strict confidentiality.
ADA & EEOC Statement:
Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$31k-37k yearly est. 17d ago
Recycling Operations Facility Manager I
Radius Recycling
Remote job in Worcester, MA
The Recycling Operations Facility Manager I (ROFMI) reports directly to the Recycling Operations District Manager (RODM), Recycling Operations General Manager (ROGM) or the Recycling Operations Regional General Manager (RORGM) and has a primary focus on driving, guiding, and influencing the support mechanisms that streamline and coordinate the overall operational effectiveness and efficiency of the assigned operations. The ROFMI focuses specifically on: overall Health & Safety and Environmental compliance; quality control; maintenance and accuracy of all material inventories; coordination of inter-yard transportation of materials; ensuring their facility's volume quotas are being met by communicating with the Commercial Group; and Continuous Improvement for the facilities, administration, and management of Production and Maintenance employees.
This position operates within flexible parameters. The primary goal of this position is to achieve excellence in all facets of facility and operations management. Providing the highest quality product safely, effectively, and efficiently decreases accidents and errors and increases profits.
Pay range: $100,000 - $120,000/year
Essential Functions:
Environmental and Health & Safety (H&S)
Supports overall H&S issues within the facility by working closely with the Regional Safety Engineer(s).
Ensures Environmental compliance in accordance with company, federal and state policies by working closely with the Regional Environmental Manager.
Monitors H&S programs administered by H&S department.
Following an incident or accident, instructs personnel on Corrective Action Plans in accordance with policy.
Monitors H&S and Environmental Compliance for all assigned locations to report any deficiencies and/or issues to the General Manager, Regional General Manager, H&S Engineer(s), and/or Environmental Manager.
Provides a safe environment for all employees, customers, and visitors.
Operational Performance & Best Management Practices
Oversees operations and maintenance in all departments.
Ensures that negotiated production levels are met and maintained for all departments.
Forecasts monthly production with the General Manager, in conjunction with the Commercial group, to ensure facility goals are met.
Spearheads Continuous Improvement for the facility.
Reviews maintenance procedures and record keeping for all production equipment.
Investigates to clarify, validate, test, and analyze operational data for accuracy and validity.
Assesses the effectiveness of transportation and other sub-contractors.
Equipment & Maintenance
Monitors equipment needs and availability for the facility.
Inventory & Quality Control
Maintains communication with facility and regional Commercial and Transportation Departments to ensure material purchase quotas are being met for the facilities and material is being transferred or shipped in a timely fashion.
Maintains accurate material inventories in all facilities, keeping in compliance with all internal and SOX controls, in conjunction with the regional financial group.
Monitors assigned yard inventories.
Ensures that reports of any off grade/ off spec materials are discussed with supervisor prior to shipment in order to eliminate quality consumer complaints, avoid downgrades, and eliminate claims
Ensures all storage of finished goods is done in compliance with internal controls already set in place.
Implements and maintains an effective, documented Quality Control program focusing on a strong relationship with Commercial and Sales departments.
Works with internal and customer specs for materials.
Budgeting & Forecasting
Operates facilities within established Operating and CAPEX budgets and makes recommendations on a yearly basis for Capital Expenditures considering: equipment condition; environmental necessities; operational needs; ability to sustain business operations; business growth.
Administrative Management
Monitors and maintains exempt and and/or hourly staff at cost effective and competitive levels.
Monitors supervisory practices for self and direct reports to ensure compliance with HR policies and union contracts, as applicable.
Reviews performance of direct reports.
Interviews prospective management and/or production employees.
Works with Human Resources personnel to prepare job descriptions.
Special Projects
a) Performs other special projects as needed or assigned.
Internal Control Responsibilities:
Supports the Company's Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures, and controls to better relate to the business.
Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.
Takes ownership and responsibility for ensuring all internal controls managed within in the scope of this job position, including completion by any direct reports, are being performed and signed off monthly through the internal control's checklist.
Supervisory Responsibility:
The Recycling Operations Facility Manager I directly supervises Recycling Operations Facility FE/NF Supervisors and union/non-union hourly staff.
Takes ownership and responsibility for ensuring all internal controls managed within in the scope of this job position, including completion by any direct reports, are being performed and signed off monthly through the internal control's checklist.
Job Conditions:
Workload is cyclical and can present significant time pressures when strict adherence to deadlines is critical. Workload is often reactive and cannot be anticipated or planned for. Often many extra hours are required, weekend, weekday, and holidays. Exposure to physical operations at metal recycling yards; it is necessary to walk/climb in active industrial yards with uneven surfaces and to out-of-the-way areas.
Occasional exposure to inclement weather conditions and travel is required. Work pressure can be substantial during peak times, requiring considerable adaptability; disturbances of workflow, and/or irregularities in work schedule are expected and occur on an intermittent basis. Regular overtime is required. Offsite work involves meeting in person with current or potential customers and visiting other Schnitzer locations.
Physical Activities Required to Perform Essential Functions:
Ability to: sit or stand for extended periods of time, up to 6 hours per day. Position requires individual to: stand, walk, and/or otherwise move around a steel scrap yard environment. Some computer work is necessary requiring visual acuity to perform close detail work. Must have the ability to communicate in a professional manner by phone, e-mail and in person with all levels of internal personnel and business contacts.
Qualifications:
Minimum of 5-10 years previous experience in steel scrap yard operations, and familiarity with physical operations and personnel. College degree preferred; courses in business/operations management helpful. Project management experience or specialized knowledge a plus. This position requires possession of a valid driver's license and the ability to drive an automobile.
Knowledge of operations; leadership, analytical, organization, good communication, good mathematical skills; and intermediate computer competency. Ability to: apply principles of logical thinking to a wide range of practical problems; deal with many variables and determine a specific course of action.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$36k-50k yearly est. 60d+ ago
Community Healthlink Intern - Behavioral Health
Umass Memorial Health Care 4.5
Remote job in Worcester, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.
About Internships at Community Healthlink
1. CHL interns are those looking for their first field placement
2. Interns at CHL work in supportive roles, closely with supervisors.
3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation.
4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities.
Hiring Range: $15.00 - $15.50
Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations.
I. Major Responsibilities:
1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program.
2. Assists with comprehensive assessments consistent with needs of the population served.
3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences.
4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care.
5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program.
2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes.
3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes.
Experience/Skills:
Required:
1. Strong communication and organizational skills.
2. Detail oriented.
3. Willingness to learn.
4. Able to effectively work alone, and as part of a team.
III. Physical Demands and Environmental Conditions:
1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally.
2. Work occurs in an indoor, patient-focused environment.
ADDENDUM CCBHC-IA Intern
Job Summary:
Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities.
Major Responsibilities:
1. Assists in tracking grant goals.
2. Gathers information from clients and data entry per grant requirements.
3. Contributes to infrastructure development to support sustainability.
4. Participates in training opportunities.
5. Participates on a CHL committee.
6. Identifies and carries out a special project.
7. Performs other related duties.
License/Certification/Education:
Required:
1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field.
Experience/Skills:
Required:
1. Interest in health equity and serving marginalized communities.
2. Strong communication and organizational skills.
3. Detail oriented.
4. Willingness to learn.
5. Able to effectively work alone, and as part of a team.
6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable.
7. We will be working in a hybrid model with some time onsite and remote work from home.
8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds.
III. Physical Demands and Environmental Conditions:
1. Must be able to remain seated for extended periods of time.
2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms).
3. Must be able to work on a computer 80% of the shift.
4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$15-15.5 hourly Auto-Apply 31d ago
Work From Home - Client Support Manager
Global Elite Empire Consultants
Remote job in Cumberland, RI
Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include:• Conducting virtual consultations with clients.• Assessing clients' needs and imparting knowledge on solutions.• Cultivating lasting client relationships through consistent, periodic check-ins.• Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.
Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Renewals• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations)
Looking for candidates who hold the below characteristics:Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Coachable.
If you are a hard-working, motivated team player, this may be an opportunity for you!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$56k-93k yearly est. Auto-Apply 3d ago
Home Health Aide/Certified Nursing Assistant- Field & Office Hybrid Role
Guardian Angel Senior Services 3.7
Remote job in Worcester, MA
❤️ A Job with Guaranteed Hours + Variety!
Tired of unpredictable schedules? Join Guardian Angel Senior Services in a unique 40-hour/week guaranteed hybrid role. You'll split your time between caring for seniors in their homes and supporting our office team - the perfect balance of meaningful caregiving and professional office experience.
Job Responsibilities: 🏡 In the Field:
Provide personal care, companionship, and mobility support
Assist with bathing, dressing, grooming, meal prep, and light housekeeping
Ensure client safety and report any changes in condition
🗂️ In the Office:
Assist with client scheduling, phone calls, and staff communication
Support new client intake and update documentation
Help with filing, data entry, and EMR system updates
💡 What We Look For:
Valid HHA certification or CNA with home care experience
Reliable transportation & valid driver's license
Prior office/administrative experience preferred
Strong communication & computer skills
Dependable, organized, and ready to work full-time
🌟 Why You'll Love It:
Guaranteed 40 hours/week 🕒
Monday-Friday 8AM-5PM Schedule
$250 sign-on bonus + Mileage Reimbursement
PTO, 401(k), Health Insurance
Career growth opportunities
📲 Apply today by clicking the link! We'd love to meet you!
*******************************************************************
OR Call the Hiring Department:
Sam: **************
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
$27k-35k yearly est. Auto-Apply 12d ago
Call Center Representative
Opus Global 4.6
Remote job in Shrewsbury, MA
Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $18.50 This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs.
DUTIES AND RESPONSIBILITIES:
* Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes:
* Entering each call received into tracking system.
* Resolving issues, independently and effectively.
* Identifying when an escalation to management will result in best overall customer satisfaction for the motorist.
* Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program.
* Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat.
* Generate consumable/heavy wear orders when requested by inspection stations.
* Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS).
* Other duties as needed to ensure the smooth operation of the program as assigned by management.
EDUCATION AND WORK EXPERIENCE:
* High School Diploma or equivalent.
* Bilingual fluency in Spanish and English a plus.
* Two to four (2-4) years working in a Customer Service or Call Center environment.
* Experience in successful conflict resolution preferred.
* MUST pass an Emission Inspector Certification training class and any additional certification as determined by management.
PREFERRED KNOWLEDGE AND SKILLS:
* Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations.
* Strong verbal, written, organizational skills.
* Strong teamwork orientation.
* Ability to work in a fast paced environment.
* Competency with Microsoft Office programs, including basic data entry skills.
* Must be able to work at least 2 Saturdays per month.
$18.5 hourly 60d+ ago
Entry-Level Travel Advisor
HB Travels
Remote job in Brooklyn, CT
About the Role: We are looking for motivated and service-minded individuals to join our team as Entry-Level Travel Advisors. In this role, you'll help clients research, plan, and book their travel experiences while gaining valuable skills in the travel industry. No prior experience is required we provide training and support to help you succeed.
Responsibilities:
Assist clients with booking flights, hotels, cruises, and vacation packages
Provide guidance and recommendations based on client preferences and budgets
Research destinations, activities, and promotions to customize trips
Deliver excellent customer service before, during, and after travel
Stay informed on travel policies, trends, and industry updates
Qualifications:
Passion for travel and helping others create memorable experiences
Strong communication and interpersonal skills
Ability to stay organized and manage multiple requests
Comfortable working independently in a remote environment
Previous customer service experience is a plus (but not required)
What We Offer:
Entry-level opportunity with training provided
Flexible, remote work environment
Access to industry-leading travel tools and suppliers
Growth potential and career development in the travel sector
$83k-131k yearly est. 60d+ ago
Per Diem ED Radiologist- Remote Reads
Umass Memorial Health 4.5
Remote job in Worcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Hiring Range: $175.48/hr - $209.13/hr
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
UMass Memorial Medical Group is seeking additional Per Diem ED Radiologists to either work onsite or remotely read. We are seeking additional per diem radiologists for all shift types (7a-3p, 3p-11p, 11p-7a).
About our Department:
Our department is comprised of ~80 Radiologists, 20 residents, 9 fellows and 15 PhDs. In our ED group we have a team of 15.
Our health system covers over one million lives and is a Level 1 Trauma Center with 95,000 ED visits per year.
Our department has over $6M/year in research funding. Academic pursuits are encouraged and supported both in the realms of research and education.
Our department has state of the art imaging equipment, AGFA PACS system, EPIC EMR, Tera-Recon image processing software, Powerscribe 360 and is running several AI algorithms.
Radiologist Requirements:
ED Radiologists work at the University campus with one resident and/or one Emergency Radiology fellow, and remotely cover several other hospitals. Additional opportunities for internal moonlighting within the department are available if desired.
We offer three shift types to include 7am-3pm, 3pm-11pm and 11pm-7am. We can offer hybrid schedules to include remote reading days but an onsite presence is required.
You must be comfortable interpreting the following modalities: CT, MRI, ultrasound, and Basic nuclear medicine.
Fellowship training in Emergency Radiology is desired but not required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.