Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Perform duties related to the deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.
DUTIES AND RESPONSIBILITIES
* Greet and assist customers with locating and selecting products.
* Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Slice, cut, prepare, weigh and package products according to established standards and quality goals.
* Adhere to highest product quality standards to support our department strategy.
* Achieve productivity standards as outlined in Management Planning.
* Develop product knowledge in various areas of the department.
* Perform all assigned cleaning functions in accordance with company policy.
* Assist in training other associates and perform other functions as assigned.
QUALIFICATIONS
* Deli, restaurant or food service experience helpful but not required.
* Effective communication, customer service, and selling skills.
* Effective interpersonal skills and desire to work in a team environment.
* Ability and willingness to learn multiple tasks and technical requirements of the job.
* Ability to multi task and prioritize in a fast paced environment.
* Must meet minimum age requirements.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements
* Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
* Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
* Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
* Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.
* Meet volume activity standards established for the department.
* Frequent bending, reaching, grasping, and lifting produce items at or above waist level.
* Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Tolerate working in hot/cold temperatures for up to 20 minutes at a time
Salary range is between $ 17.60 - $26.20 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
$17.6-26.2 hourly 6d ago
PT Sanitation Maintenance
Hannaford Bros Co 4.7
New Hartford, NY job
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Maintain cleanliness of the breakroom and all restrooms.
* Sweep and damp mop all floors on a daily basis.
* Clean up of spills throughout your shift.
* Empty all trash inside and outside of store.
* Schedule rotation and cleaning of the dairy shelves.
* Schedule cleaning of the glass dairy and frozen food doors.
* Sweep parking lot with designated equipment.
* Perform minor repairs of equipment and fixtures as needed.
* Shovel and salt sidewalks as needed.
* Maintain compliance with all company policies and established procedures.
* Maintain company standards and programs for safety, fire prevention, and security.
* Maintain productivity levels at or above company standards.
* Treat all co-workers with fairness, dignity and respect.
* Maintain good communication with the management team and associates.
* Provide outstanding customer service.
* Communicate any needed repairs and/or maintenance work needed.
* Maintain a quality of performance of all specific duties and responsibilities assigned.
* Perform all other duties as assigned.
QUALIFICATIONS
* Effective interpersonal and communication skills and a desire to work in a team environment.
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Must meet minimum age requirements.
* Flexible schedule needed.
Physical Requirements
* Stand/walk 100% of the time.
* Frequent reaching and lifting (mop buckets, spills)
* Frequent bending, kneeling and squatting.
* Ability to handle a variety of cleaning materials/substances.
* Lift up to 40 lbs. approximately 50% of the time.
* Push/pull up to 40 lbs. regularly
PREFERRED REQUIREMENTS
* Maintain cleanliness and conditions of the internal and external store and property.
* Maintain cleanliness and conditions of the equipment used in the performance of this job function.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 15.50 - $22.30 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
$15.5-22.3 hourly 6d ago
Retail Sales Part Time
BJ's Wholesale Club 4.1
East Syracuse, NY job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Responsible for Executing Acquisition 365, renewing, upgrading, cross-selling BJ's Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly to and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
Sells BJ's membership products to potential new and existing members with high energy and determination
Drives toward goal achievement, defined by business established benchmarks and results
Exhibits clear understanding of all BJ's Membership options, and Co-Brand credit card.
Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.
Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Prior front line/customer service or previous sales experience preferred.
Results driven with proven success in goal achievement
Basic math skills preferred.
Computer proficiency preferred.
Environmental Job Conditions
Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.75 - $20.52
$16.8-20.5 hourly Auto-Apply 20d ago
PT Hannaford To Go Facilitator
Hannaford Bros Co 4.7
New Hartford, NY job
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to Hannaford to Go associates during idle periods.
* Treat all associates with fairness, dignity, and respect.
* Assist in special projects and perform other functions as assigned by supervision.
* Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and other perishable items.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Bag or package merchandise according to established company policies and procedures and store in designated area for customer pickup.
* Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
* Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents.
* Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc..).• Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
* Observe security standards by staying alert and being aware of customers' actions and behavior. • Report to manager or security any abnormal behavior.
* Process all of the various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers' coupons, gift cards, bottle deposits, bottle refunds, merchandise refunds in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same.
* Secure registers, Mobile POS Equipment, RF Units at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, on going basis.
* Perform all other duties as assigned.
QUALIFICATIONS
* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements for Hannaford to Go Service, Ability to lead and coach others. Demonstrates strong Leadership Skills
Physical Requirements
* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to read the RF unit display screen as well as check identification cards, checks, invoices and other written documents.
PREFERRED REQUIREMENTS
* Promote customer goodwill by providing high standards in customer service.
* Manager customer's on-line orders and maintain effective work schedules for Hannaford to Go associates to meet business traffic requirements and minimize customer inconvenience.
* Provide feedback to store leadership on any HTG operational issues.
* Proactively partner with Department Managers to ensure fresh orders, particularly those with cutlist are handled properly.
* Assist customers picking up orders at designated pickup location.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with refunds, over-rings and other transactions requiring approvals or overrides.
* Supervise performance of all duties and responsibilities of all Hannaford to Go associates.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
$45k-62k yearly est. 2d ago
Meat Cutter Part Time
BJ's Wholesale Club 4.1
Clay, NY job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Receives, rotates, cuts, wraps, and merchandises fresh and processed meats, including grinds. Assists in merchandising of seafood, prepared foods, cheeses and pre-packed deli and assists in the rotisserie chicken area and full service deli. Assists in meat selection and cuts special meat arrangements for Members. Maintains all sanitation and safety standards within the meat department.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable .
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Engages and provides assistance to our Members by making recommendations along with answering questions regarding meat, poultry, and seafood. Prepares special cuts of meat ordered by Members.
Cuts, grinds, and/or processes fresh meats to company cutting standards. Weighs, packages, wraps, and labels cuts of meat, poultry, and seafood to company packaging standards.
Makes sure the meat case showcases all currently available products. Ensures the meat department maintains an appropriate level of inventory.
Ensures the meat, seafood, prepared foods, and cheese cases are fully stocked. Rotates meats, poultry, seafood, prepared foods, and cheeses according to expiration dates. Follows established guidelines when disposing of damaged and/or expired products.
Cleans and sanitizes all equipment, display fixtures, and areas in the meat department, including the meat cooler, freezer, and refrigerated display cases.
Inspects and stores meat upon delivery. Ensures that all received meats meet or exceed company quality standards.
Receives and unpacks meat, poultry, seafood, prepared foods, and cheeses in the meat cooler and freezer.
Maintains all club policies and procedures.
Performs other duties as assigned, including placing orders and working in other departments as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Completion of a training program/apprenticeship required.
Previous meat cutting experience required.
Knowledge of automatic/hand wrapping machines preferred.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may require bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Located in a cooler area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $19.75 - $24.75
$19.8-24.8 hourly Auto-Apply 29d ago
Customer Service Supervisor Full Time
BJ's Wholesale Club 4.1
Ithaca, NY job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Working closely with the Assistant Club Manager of Member Experience, the Member Experience Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. Responsible for directly leading the Front End Leads (FELs), Cashiers and Membership Sales Ambassador. Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and provides overall leadership and direction within the club. A key function of the Member Experience Supervisor role is the ability to develop talent, display leadership, and deliver results consistently. The Member Experience Supervisor leads audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees certification, and training to ensure operational excellence.
Leadership Responsibilities:
Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making.
Lead through change: Model leadership competencies and act as a champion for growth.
Communicate effectively: Provide teams with the information, direction, and support needed to succeed.
Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable.
Deliver results: Set clear expectations, follow up consistently, and drive execution.
Develops Talent & Team: Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourages continuous learning and creates opportunities for others to succeed.
Display Leadership: Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment.
Team Member Engagement:
Teach, coach, & lead: Support team development through training, feedback, and on-the-job coaching. Ensuring learning takes place in the flow of work.
Drive values-based culture: Promote strategic thinking, ethical decision-making, and inclusion.
Create a safe and collaborative environment: Foster open communication and team trust.
Recognize and retain top talent: Celebrate achievements and focus on career growth.
Guarantee service excellence: Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club.
Monitor engagement levels: Observe Member engagement and department execution to ensure premium shopping experience.
Resolve concerns: Support team in resolving Member issues and delivering satisfaction.
Consistently Run Great Clubs with Great Standards:
Maintain Club Standards: Consistently Delivering GOLD Standards in your club.
Raising The Bar: Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role.
Achieve Financial Performance:
Cost Discipline: Meet or Exceed Labor and Supply Plans for your club.
Drive Performance and Profitability: Using reporting to identify trends and areas of opportunity.
Understanding The Business: Acquire a deep knowledge of key metrics and reporting for total club and department performance.
Major Tasks, Responsibilities, and Key Accountabilities
Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions: Focus on membership performance, frontline service, Voice of the Member (VOM), and club promotions to drive a positive member experience and business results.
Develop and manage high-performing teams: Lead recruiting, training, and performance management for FELs, Cashiers and Membership Sales Ambassadors. Provide regular coaching, feedback, motivation, and discipline as needed to ensure team engagement and accountability.
Ensure proper staffing and processes: Ensure the right people and operational processes are consistently in place to support excellent member service and execution.
Maintain strong knowledge of policies and procedures: Maintain clear understanding and consistent application of club policies and procedures across Member Services and Frontline teams.
Execute corporate programs to standard: Implement company initiatives across areas of responsibility according to plan and performance expectations.
Drive policy and procedural compliance: Enforce operational standards to maintain integrity and control within Member Services and Frontline environments.
Leverage reporting tools to drive performance and development: Utilize company systems and reporting platforms to assess team performance, identify strengths and opportunities, prioritize development actions, and collaborate with the Assistant Club Manager of Member Experience to optimize results and elevate the member experience.
Communicate effectively across teams: Serve as a communication bridge, ensuring clarity on membership, frontline initiatives, and club happenings across team members, leadership, and support teams.
Drive membership growth and retention: Execute acquisition, retention, loyalty, and member experience initiatives to achieve Membership Fee Income goals and other membership KPIs.
Meet or exceed productivity expectations: Ensure productivity standards are met on the Frontline through effective scheduling, task execution, and adherence to process.
Ensure service excellence: Monitor team performance and member interactions to uphold a positive and consistent service experience.
Oversee Front Door recovery and follow-up: Ensure weekly entry of Front Door recoveries from frontline team and lead retraining or corrective action as needed to support compliance and service standards.
Comply with club standards: Maintain full adherence to all club policies, procedures, and operational expectations.
Perform other duties as needed: Support other departments at the discretion of Club Leadership.
Maintain regular, predictable, full attendance: Demonstrate consistent presence to support operations, leadership coverage, and team engagement.
Qualifications
Demonstrates leadership capabilities, including supervising cross-functional teams, training team members, and driving and communicating results
2 years customer service or sales experience preferred.
Basic computer knowledge (MS Word, MS Excel, Email) required.
High school diploma, college degree, and/or big box wholesale, retail, grocery and/or leadership experience is preferred.
Open shift availability required.
At least 18 years of age.
Must maintain all training and required certifications. .
Job Conditions
Frequent movement on hard surfaces and occasional bending, pulling, and reaching.
Regular lifting of up to 30 pounds; occasional heavier lifting with assistance.
Exposure to temperature extremes and loud noises within perishable areas.
Potential exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $20.25 - $25.32
$20.3-25.3 hourly Auto-Apply 35d ago
Assistant Night Manager Full Time
BJ's Wholesale Club 4.1
East Syracuse, NY job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Working closely with the Assistant Club Manager of Merchandise, the Assistant Night Manager is for ensuring merchandise is properly stocked and available for sale, maintaining presentation standards, delivering a positive member experience, and overseeing the nightly execution and performance of merchandise department tasks
The Assistant Night Manager does not have direct supervisory responsibilities but directs the work of the overnight team. Coaches, teaches, and develops all overnight team members to ensure Grand Opening Look Daily (GOLD) standards are in place for our members through excellent merchandising. The Assistant Night Manager teaches, develops, and motivates all team members for the successful execution of club merchandising, and ensuring merchandise is available for sale in proper quantities throughout the club.
This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. Must complete yearly certification for a forklift license. BJ's covers any applicable cost associated and training.
Team Member Engagement
Live our values: Demonstrate inclusive behavior, make ethical choices, and approach your work with a positive and solution-oriented mindset.
Create a safe and collaborative environment: Foster open communication and trust.
Celebrate team members: Acknowledge others' contributions, support team success, and help create a positive, encouraging work environment.
Member Experience
Guarantee service excellence: Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club.
Create a positive experience: Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience.
Respond to Member needs: Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary.
Consistently Run Great Clubs with Great Standards
Maintain Club Standards: Consistently Delivering GOLD Standards in your club.
Contribute to club goals: Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets.
Achieve Financial Performance
Cost Discipline: Use supplies responsibly and follow scheduling expectations to help the club stay within labor and supply goals.
Support Performance and Profitability: Complete tasks efficiently and accurately and follow best practices to help drive strong club results.
Understand the Business: Learn how your role impacts key club metrics and contribute to overall department performance through consistent execution.
Major Tasks, Responsibilities, and Key Accountabilities
Lead overnight merchandising execution with purpose: Collaborate with the Assistant Club Manager of Merchandising to lead overnight tasks, driving performance through effective communication, clear expectations, and hands-on leadership.
Support execution of merchandising tasks: Partner closely with the Assistant Club Manager of Merchandising to carry out key overnight merchandising tasks. Assist in coordinating staffing, training, and task execution for forklift operators and merchandising teams, providing support and feedback to ensure efficient and accurate overnight operations.
Support operational readiness through overnight execution: Execute key overnight merchandising tasks-including display setup, pallet movement, and sales floor resets in collaboration with the Assistant Club Manager of Merchandising to ensure the club is fully prepared for morning operations.
Maintain merchandise presentation and availability: Ensure all products are properly merchandised with correct signage and are available in the right quantities across the sales floor by the start of business.
Execute company directives with precision: Follow and implement corporate merchandising plans, resets, and sales initiatives on time and in full, ensuring high standards across all areas of the sales floor.
Identify opportunities to enhance sales: Recommend improvements to merchandising strategies based on store conditions, member feedback, and performance trends to drive incremental sales.
Maintain building and equipment readiness: Oversee maintenance and safe operation of overnight equipment and the building, including forklifts, refrigeration, and merchandising tools. Escalate any concerns promptly.
Model and enforce safe equipment usage: Operate forklifts safely, perform required inspections, and ensure all team members follow safety and sanitation protocols.
Drive safety and sanitation compliance: Lead and validate steel and pallet safety checks, enforce sanitation procedures, and immediately address safety issues. Promote a clean, organized, and hazard-free environment.
Ensure proper execution of inventory controls: Oversee daily Hot List completion and verify accurate pallet tag placement for all inventory stored in steel reserves during the overnight shift.
Promote audit readiness and compliance: Confirm all required documentation and safety processes are completed during the overnight shift to meet internal and external audit expectations.
Utilize reporting tools to prioritize and validate execution: Leverage tools such as the Hot List, NAFS, price sign reports, productivity dashboards, and other electronic reports to guide team focus, confirm execution, and enhance efficiency.
Support cross-functional collaboration: Partner closely with other Assistant Night Manager(s), Department Managers, and club leadership to ensure overnight processes align with daytime operations and member expectations.
Comply with club policies and procedures: Uphold and enforce all company policies, operational guidelines, and safety requirements throughout the overnight shift.
Perform other duties as assigned: Provide additional support to other departments or initiatives at the discretion of club leadership.
Maintain regular, predictable, full attendance: Ensure consistent presence on overnight shifts to support execution, team engagement, and leadership coverage.
Qualifications
Basic computer knowledge (MS Word, MS Excel, Email) required.
High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
Forklift operator required.
Prior forklift operating and merchandising experience preferred but not required.
At least 18 years of age.
Open shift availability required.
Must maintain all training and required certifications.
Job Conditions
Frequent movement on hard surfaces and occasional bending, pulling, and reaching.
Regular lifting of up to 30 pounds; occasional heavier lifting with assistance.
Requires using a pallet jack to pull/push pallets.
Exposure to temperature extremes and loud noises within perishable areas.
Potential exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $20.25 - $25.32
$20.3-25.3 hourly Auto-Apply 3d ago
PT Deli Sales Associate
Hannaford Bros Co 4.7
Utica, NY job
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Perform duties related to prepared foods and deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.
DUTIES AND RESPONSIBILITIES
* Greet and assist customers with locating and selecting products.
* Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Slice, cut, prepare, weigh and package products according to established standards and quality goals.
* Preparing multiple orders simultaneously while maintaining customer service and quality standards.
* Supporting and Assist Service Counter
* Adhere to highest product quality standards to support our department strategy.
* Achieve productivity standards as outlined in Management Planning.
* Develop product knowledge in various areas of the department.
* Perform all assigned cleaning functions in accordance with company policy.
* Assist in training other associates and perform other functions as assigned.
QUALIFICATIONS
* Deli, restaurant or food service experience helpful but not required.
* Effective communication, customer service, and selling skills.
* Effective interpersonal skills and desire to work in a team environment.
* Ability and willingness to learn multiple tasks and technical requirements of the job.
* Ability to multi task and prioritize in a fast paced environment.
* Must meet minimum age requirements.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Pre-requisite to this job would be Deli Service Case Associate training.
Physical Requirements
* Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
* Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
* Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
* Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.
* Meet volume activity standards established for the department.
* Frequent bending, reaching, grasping, and lifting produce items at or above waist level.
* Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Tolerate working in hot/cold temperatures for up to 20 minutes at a time
Salary range is between $ 17.60 - $26.20 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
* Cut, mark, and stock cases as outlined in the Center Store training guide.
* May unload truck, receives incoming merchandise and verifies & reports discrepancies.
* Greet and assist customers with finding items when asked in a courteous and friendly manner.
* Maintain productivity levels at or above company standards.
* Must be able to work with little to no supervision at times
QUALIFICATIONS
* Effective communication, customer service, and selling skills.
* Must have effective interpersonal skills and desire to work in a team environment.
* Demonstrated ability and willingness to learn multiple task and technical requirements of the job.
* Must meet minimum age requirements.
* Ability and availability to work overnight or early morning shifts.
Physical Requirements
* Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume/activity standards.
* Stand or walk 100% of the time.
* Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
* Frequent bending, kneeling and squatting.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
* Ability to use computers, calculators and communication systems required to perform the job functions.
PREFERRED REQUIREMENTS
* Observe and follow all company policies and established procedures.
* Treat all co-workers with fairness, dignity, and respect.
* Maintain good communications with the management team and all other associates.
* Maintain a high standard of quality workmanship in the performance of all specific duties and responsibilities assigned.
* Comply with the company's personal appearance policy.
* Maintain the quality of department's appearance and presentation.
* Maintain a clean and organized work area, both in the storage and sales floor area.
* Perform all assigned cleaning functions in accordance with company standard practices.
* Assist in training and other special projects as assigned by management.
* Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards.
* Observe proper temperature control of all display cases, storage areas, and product.
* Support company safety standards. Communicate any needed equipment repairs or maintenance work needed.
* Perform all other duties as assigned.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 16.25 - $23.50 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
$16.3-23.5 hourly 14d ago
Tire Sales and Installation TM Part Time
BJ's Wholesale Club 4.1
Ithaca, NY job
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Responsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable .
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.
Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy.
Maintains a clean and professional tire bay and waiting area. Merchandises tire displays and automotive products.
Ensures that knowledgeable service is provided to members at the tire desk. Coordinates with Home Office regarding member tire needs as needed.
Maintains an accurate and complete supply inventory. Understands and appropriately utilizes available special-order tire programs.
Complies with safety and cleanliness standards and properly utilizes tire bay equipment.
Assists members in the selection and purchase of tires including verifying the sizes for vehicles.
Fills propane tanks as needed if certified per DOT requirements.
Provides knowledgeable service to members at the tire desk.
Understands and appropriately utilizes available special order tire programs.
Ensures that all tire bay scheduling data and documentation is completed for sales and service orders.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Must be at least 18 years of age.
Valid driver's license and ability to drive automatic and manual transmission vehicles required.
Strong interpersonal skills required.
Basic computer skills or a willingness to learn basic computer skills required.
Prior tire installation experience preferred.
Must pass Michelin training levels one through four within three months of hire.
Ability to lift over 30 pounds with assistance.
Environmental Job Conditions
Exposure to both indoor and outdoor temperatures and weather conditions.
Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting to be heard. There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $17.75 - $22.19
$17.8-22.2 hourly Auto-Apply 8d ago
Lot Attendant
Wegmans Food Markets, Inc. 4.1
Wegmans Food Markets, Inc. job in Ithaca, NY
Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or older Time Type:
Part time
Pay Range:
$17.50 - $18 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
As a member of the Front End Customer Service Team, you will make sure customers end their shopping trips with a positive experience. In this role, you'll provide incredible customer service by engaging customers in friendly conversation, carefully handling bagged items, and keeping the parking lot clear and safe for everyone. You'll leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!
What will I do?
* Maintain the appearance and safety of the parking lot, gather shopping carts and pick up garbage
* Engage customers in friendly conversation while making eye contact and smiling
* Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
* Offer additional service during inclement weather
$17.5-18 hourly Auto-Apply 7d ago
Photo Specialist
Walgreens 4.4
Cicero, NY job
* Provides customers with courteous, friendly, fast, and efficient photo service and information. * Models and delivers a distinctive and delightful customer experience. * Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments).
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Has working knowledge of store systems and store equipment.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15.5 - $17.5 / Hourly
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
Maintains a clean and organized environment, inside the OMNI Space
Bin storage to organize members orders used based on gold standards
Storage bins regularly cleaned and maintained based on safety standards
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Moves merchandise from sales floor to staging area.
Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
Communicates with club team when merchandise needs to be replenished.
Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
Ensures all orders are picked in a timely manner to meet all productivity requirements.
Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
Securely packages the order in accordance with standard operating procedures.
Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures.
Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
Maintains all club policies and procedures. Including adhering to proper dress code standards.
Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals.
Performs other duties as assigned, including working in other departments as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Previous order pulling experience preferred.
Big box/wholesale retail experience preferred.
Previous RF scanner experience preferred.
Job Conditions
Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.
Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Usually in a comfortable environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes at time to pull refrigerated orders.
There may be occasional exposure to Company-approved cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.25 - $19.50