Weidner Apartment Homes jobs in Frisco, TX

As a Waterton Groundskeeper, you are an integral part of our mission "to provide a great place to live" for our residents. You will help maintain the physical condition of the community and equipment according to company guidelines and standards. The Groundskeeper carries out routine cleaning and upkeep of community grounds, completes landscaping requests, janitorial duties, and conducts preventative maintenance. Your Impact and Job Responsibilities * Assist in maintaining the appearance and cleanliness of the community by sweeping parking lots and walkways, removing debris, emptying trash, and pressure washing. May help with snow, ice, and large debris removal, if applicable. * Uphold grounds by mowing lawns and trimming edges; removing weeds; watering lawns, shrubs, flowers, and trees; repairing and adjusting water sprinklers; pruning shrubs; planting flower beds. * Complete resident service requests and preventive maintenance, as directed by your manager. Assist in the preparation of unit make-readies when needed. * Maintain and operate various types of equipment to perform job functions (i.e., leaf blowers, pressure washers, hand tools, ladders, and safety equipment). * Utilize reasonable safety measures and precautions to maintain a safe work environment. Desired Skills and Experience * Ability to work well with others in a team environment * Ability to solve problems and multi-task * Excellent customer service skills At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: * 12 weeks of paid parental leave * BYOD (Bring your own device) stipend * Competitive hourly compensation and bonus potential * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better". Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

UDR, Inc. is seeking a Service Manager to join our team at The Flats at Palisades, our community (575 homes) located in Richardson, TX. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of inspection, maintenance, and repair. This position's time is involved in leading, managing and completing routine, daily tasks and projects. This position is responsible for ensuring the physical aspects of each community meet the company's established standards and any applicable laws. This is done for safety, appearance, and operational efficiency reasons and must fall within the budgeted financial goals. Facilitate the diagnosis of problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliance. Additionally, the Service Manager is responsible to schedule the quick turnaround of vacated apartments for occupancy. SUPERVISION RECEIVED: Reports directly to the Sr. Service Manager or District Service Manager. SUPERVISION EXERCISED: May supervise up to (1) Service Apprentice, Service Technician, and/or Painter. ESSENTIAL FUNCTIONS: 1. Manage and complete all resident service and maintenance requests as required. Manage service requests and completion of such including completing work orders as assigned and as necessary. 2. Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines. 3. Provide leadership with the service team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance. 4. Lead, direct, and supervise the service team in their day-to-day functions if applicable. 5. Review and approve Kronos timekeeping records for the direct reports at the community. 6. Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to ensure the safety of residents and mitigate liability for the company. 7. Manage execution of emergency repairs from within service team or from third-party service vendor. 8. Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans as needed. 9. Develop standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community. 10. Manage, maintain, and report any amenity deficiencies to the Resident Services Manager and/or Community Director, whoever is designated as the property lead person. 11. Manage vacant apartment turn schedules. 12. Punch walks on all make-ready units as well as manage quality assurance of all vendor turns. 13. Utility management for vacant apartments to ensure energy efficiency. 14. Perform final walk for move-ins ensuring quality represents the company's standard. 15. Perform pre and post move out inspections, documenting and taking/attaching photos of unit condition. 16. Provide determination for interior vacant condition for items to be replaced, such as carpet. 17. Manage ROI installations to include administrative prep, vendor coordination, etc. 18. Conduct weekly lighting inspections throughout the community, noting and resolving any issues per operational policy. 19. Complete and or manage all community common area and resident service requests. 20. Manage and oversee pest control for all units holding third-party vendor accountable. 21. Provide inspections to all fitness equipment to ensure safe operation. 22. Refrigerant (freon) usage and recovery log in compliance with Risk Management guidelines. 23. Manage pool logs for vendor compliance. 24. Complete Cap Labor forms. 25. Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology. 26. Monitor batteries for smart locks and proactively replace as necessary. 27. Serve as point person for questions on programming of controlled access areas within the community. 28. Manage equipment warranties and required follow-up. 29. Provide superior customer service to internal and external customers. 30. On call rotation as required and needed. 31. Hire and train new staff and develop staff to maximize potential as needed based on supervisory status. 32. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers as needed based on supervisory status. 33. Approve time records and requests for time off as needed based on supervisory status. 34. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 35. Comply with all Company policies and procedures related to employment. 36. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 37. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Knowledge of an ability to follow proper safety techniques in accordance with OSHA, HVAC, Company, and community policies, procedures and standards to mitigate liability. Must know and follow the Fair Housing laws. Ability to proactively recognize and implement superior customer service to internal and external customers. Must know and follow the Fair Housing laws. Ability to examine and repair various types of service equipment. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to exercise initiative, problem-solving and decision-making skills. Ability to work in a fast-paced environment and handle multiple projects simultaneously to meet deadlines. Ability and willingness to lead, take charge, and offer opinions and direction. Immediately repairs or delegates repair of all mechanical or electrical equipment malfunctions, associate/resident/visitor injuries or accidents, or other safety issues to the appropriate individual(s) and recommends/initiates appropriate corrective actions. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Ability to effectively present information and respond to questions or resolve resident, vendor and contractor issues. Ability to work in conjunction with community management and associates. Must have effective verbal and listening communication skills. The ability to communicate information so others will understand. Skilled in the use of the internet, spreadsheets, databases, and word processing software. Ability to create, compose, and edit written materials. Ability to use a computer, a smart phone, and enter service ticket information into the service ticket system. TYPICAL PHYSICAL DEMANDS: Some bending, stooping and stretching. Must be able to push, pull, lift, carry or maneuver weights up to one hundred (100) pounds independently and two hundred and fifty (250) pounds with assistance. Requires eye-hand coordination and manual dexterity sufficient to operate tools and equipment. Sensory capability to detect odors and hear sounds necessary to detect, diagnose, and repair machinery. Requires normal range of eyesight. Ability to physically access exterior and interior parts of the community and amenities and be able to climb ladders and access small crawlspaces. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Flexible schedules with occasional evening and regular weekend work. May be on rotation for “On Call”. EDUCATION AND EXPERIENCE: 1. High School Diploma or its equivalent preferred. 2. Technical or vocational certificate and/or degree preferred. 3. Minimum of four years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance. 4. Must be EPA Type II certified: Type III or Universal may be required at some locations. 5. Experience supervising associates is preferred. 6. Certification in Chlorine, Fluorine, and Carbon (CFC) required for diagnosing, repairing, and maintaining equipment required for some properties and preferred for all properties. 7. Some locations require certification in pool operation (CPO). 8. Must have and maintain a valid driver's license unless otherwise noted. * The Company retains the discretion to add to or change duties of position at any time. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. #ZR

We are looking for a Leasing Consultant for our Sundance Celina location. This community has 261 units and is located in Celina, TX. As the Leasing Consultant, you are responsible for leasing, assisting with the marketing of the apartment community, and maintaining positive relations. Perks: * $18 - $20/hr + opportunity for incentive/bonus pay * Health Insurance (Company Paid Option), Dental, and Vision * Company Paid Life Insurance * Short Term Disability * 401K with Company Match * Health Savings Account (HSA) & Flexible Spending Account (FSA) * Company Paid Long Term Disability * Rent Discount * Paid Time Off and Paid Holidays * Career Development Program & Advancement Opportunities * Educational Assistance * Referral Bonus Program * Verizon & Sherwin Williams Discounts * Employee Assistance Program (EAP) * One Company Culture: we all come from different backgrounds and bring a variety of unique experiences to the table. It is that diversity of perspectives and opinions that drive us to be better. Working together is what drives us forward! Schedule: Monday - Friday 9AM - 6PM (days off would be during the week and may vary); Saturday 10AM - 5PM; Sunday 1PM - 5PM Responsibilities: (include, but are not limited to) * Greet prospects and assists them with their questions and paperwork * Tour the property and target apartments/model * Update apartment availability reports as needed * Process paperwork including: leases, renewals and other related documents * Listen to all resident requests, complaints, and comments * Collaborate in planning and hosting resident functions * Participate in obtaining and/or distributing marketing information Minimum Qualifications: * High school diploma or equivalent, some college-level education preferred * 1+ years in a sales oriented role. 6+ months of on-site leasing experience or a combination of customer service and sales experience and education preferred * Strong customer service skills preferred * Strong social media presence/experience preferred * Possesses superior sales ability * Computer proficiency, including MS Office: Word, Excel, and Outlook * YARDI experience preferred * Knowledge of Fair Housing regulations Physical Demands: The job is periodically sedentary, but requires mobility (i.e. climbing stairs or squatting) to tour and inspect apartments/communities. Involves sitting, walking, or standing for prolonged periods of time and stooping for brief periods of time. There is some repetitive motion of the hands and wrists associated with using a computer. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employment offers are contingent upon successful completion of a background check.

UDR, Inc. is seeking a Resident Service Coordinator to join our team at Legacy Village, our apartment community (1,044 homes) located in Plano, Texas. GENERAL SUMMARY OF DUTIES: Completes various administrative functions and provides high quality customer service to ensure residents and prospects have a positive experience at the community. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director or Resident Services Manager SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: 1. Collaborate with the community management team as needed and requested to resolve resident concerns and complaints. 2. Welcome prospects, residents as well as vendors and answer inquiries which may include questions about the surrounding area, the property, the company, lease details, amenities, etc. 3. Answer telephone and texts promptly and in a professional manner and direct inquiries to appropriate individual or take messages. 4. Organize incoming packages systematically. 5. Plan, promote and produce events and activities, such as charity donations, food drives and holiday celebrations aimed at increasing resident retention. 6. Manage key policy and process by providing keys/fobs to residents or contractors and documenting in accordance with the "Key Policy". 7. Interacts with walk-in prospects by showing the property and answering questions about the community, lease terms, and local area. 8. Provide resident keys/fobs and property orientation, explaining the community amenities and unit features. Creates and delivers new resident welcome packets, including move-in gift (if any). 9. Explain the "Move-In Inventory" form to new resident and ensure that the form is returned. 10. Communicate and verify compliance with mandatory renters' insurance as per company policy (if applicable) before move in if needed. 11. Schedule all the move-in appointments and ensure that on scheduled days off another associate is aware of and will coordinate any scheduled move-ins. 12. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 13. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 14. Complete market summary and comp reports as directed. 15. Comply with all Company policies and procedures related to employment. 16. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 17. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to effectively present information to prospective or current residents. Demonstrated knowledge of demographics surrounding assigned community. Must be self-motivated and positive team member with effective communication and client relations skills. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of basic accounting/bookkeeping practices; office practices and procedures; filing and maintenance of fiscal records. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to establish priorities and coordinate work activities. Must have excellent organizational skills. Ability to work in conjunction with community management, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening work and shifts may vary. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Minimum of experience as a concierge or with related customer service. 3. Minimum of one year of office experience is required. 4. Preference of experience in hotel properties, rental operations, or related upscale service business. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

CWS Purpose: "Enhancing Lives the CWS Way" CWS Values: Honoring Our Word Do what you say you will do. * Employ thoughtful and careful consideration when making a commitment. * Take ownership of your commitment. * Follow through on promises consistently. Ethical Dealings are Paramount Do the right thing all the time, every time. * Be open and honest in all situations, especially when it's difficult to be so. * Respect confidentiality and protect privacy. * Put other employees, residents, and investors before yourself. * Charge fair and appropriate fees to our investors. A Respect for People Treat others the way you want to be treated. * Use honest, thoughtful, and specific communication. * Be responsible for how you are heard. * Be transparent and inclusive. * Share information timely and consistently. * Have empathy - search for the truth and be intentionally slow to understand. Requirement for Profitability and Sustainability Bring value to our employees, residents and investors in a company designed for the long term. * Promote mindful spending. * Be efficient. * Be forward thinking. * Grow with courage. * Be team oriented. A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. CARE. * Go above and beyond. * Get after it. * Hold yourself and each other accountable. * Inspect what you expect. * Communicate what matters most. * Delight the customer. * CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis. * Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities. What's Your Purpose? Enhance | Serve | Respond What You Will Do If you see yourself maintaining a luxury property in the future, then CWS is the right place for you! As a Porter you will be expected to maintain the grounds, amenities and assist the maintenance team with service requests. By utilizing your maintenance skills, the Porter will apply gained knowledge to portray a luxurious and inviting community. Come join our team and make a difference! What Your Day Consists Of * Complete minor service requests * Prepare make-ready apartments * Maintain common areas of the community * Maintain pool area * Maintain inventory and shop organization * Participate in resident satisfaction programs * Participate in preventative maintenance program * Communicate with customers, residents, investors, vendors, leadership, and CWS team members * Participate in the CWS Risk Management and Safety Programs What You Bring To Us * High school diploma or GED (preferred) * Janitorial experience (preferred) * CPO certification (required) * Possess a valid driver's license and current automobile insurance (required) * Able to read service requests and schedules, and regularly converse with team members, residents and vendors in English * Basic computer skills * Able to adhere to a set and variable work schedule * Able to adhere to company policies, procedures, and practices * Able to maintain a professional and ethical atmosphere * Able to perform duties at locations other than "home" property * Able to travel within major metropolitan areas and may be required to attend company functions in other cities

Senior Maintenance Technician - Every day is an opportunity for you to turn an apartment into a home. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Senior Maintenance Technician to join our team at The Flats at Palisades, our apartment community (#232 homes) located in Richardson, Texas. Key Qualifications: Technical or vocational certificate and/or degree preferred. Minimum of three to five years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair, painting and drywall. Minimum of three to five years of relevant experience in mechanical maintenance and repair techniques. Knowledge and experience of HVAC and carpentry a plus. Must have EPA Type II or Universal certification. Certification in Chlorine, Fluorine, and Carbon (CFC) preferred Some locations require certification in pool operation (CPO). Valid driver's license & rotating on-call responsibility required. Essential Job Functions: Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization. Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately. Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed. Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory. Provide superior customer service to internal and external customers. Provide a more complex level of services as needed for a high profile tower community, large complex community or for multiple communities. Provide additional services (if applicable) such as high-rise window cleaning, elevators, etc. Assist in training and mentoring of new Service Techs or Apprentices. Perform other duties as assigned or as necessary. Career Development and Advancement: We offer ongoing education opportunities to support the skillset development of our employees. We have a proven culture of supporting the development and advancement of our employees' individual career goals and are proud to announce the promotion of 242 employees in 2018, that's an average of 20 associates promoted per month! We believe our employees are the organization's most valuable asset. #WRK4UDR Exceptional Benefits: We offer a comprehensive benefit package and discounts to live in our premier communities! UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities with a mission of offering remarkable apartment homes in the most desirable locations throughout the United States. Share your expertise, skill and commitment to excellence with us, and be a part of UDR's team. #WRK4UDR UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

UDR is seeking a Service Manager to join our team at Vitruvian West (1,154 units) located in Addison, TX. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of inspection, maintenance, and repair. This position's time is involved in leading, managing and completing routine, daily tasks and projects. This position is responsible for ensuring the physical aspects of each community meet the company's established standards and any applicable laws. This is done for safety, appearance, and operational efficiency reasons and must fall within the budgeted financial goals. Facilitate the diagnosis of problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliance. Additionally, the Service Manager is responsible to schedule the quick turnaround of vacated apartments for occupancy. SUPERVISION RECEIVED: Reports directly to the Sr. Service Manager or District Service Manager. SUPERVISION EXERCISED: May supervise up to (1) Service Apprentice, Service Technician, and/or Painter. ESSENTIAL FUNCTIONS: 1. Manage and complete all resident service and maintenance requests as required. Manage service requests and completion of such including completing work orders as assigned and as necessary. 2. Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines. 3. Provide leadership with the service team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance. 4. Lead, direct, and supervise the service team in their day-to-day functions if applicable. 5. Review and approve Kronos timekeeping records for the direct reports at the community. 6. Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to ensure the safety of residents and mitigate liability for the company. 7. Manage execution of emergency repairs from within service team or from third-party service vendor. 8. Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans as needed. 9. Develop standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community. 10. Manage, maintain, and report any amenity deficiencies to the Resident Services Manager and/or Community Director, whoever is designated as the property lead person. 11. Manage vacant apartment turn schedules. 12. Punch walks on all make-ready units as well as manage quality assurance of all vendor turns. 13. Utility management for vacant apartments to ensure energy efficiency. 14. Perform final walk for move-ins ensuring quality represents the company's standard. 15. Perform pre and post move out inspections, documenting and taking/attaching photos of unit condition. 16. Provide determination for interior vacant condition for items to be replaced, such as carpet. 17. Manage ROI installations to include administrative prep, vendor coordination, etc. 18. Conduct weekly lighting inspections throughout the community, noting and resolving any issues per operational policy. 19. Complete and or manage all community common area and resident service requests. 20. Manage and oversee pest control for all units holding third-party vendor accountable. 21. Provide inspections to all fitness equipment to ensure safe operation. 22. Refrigerant (freon) usage and recovery log in compliance with Risk Management guidelines. 23. Manage pool logs for vendor compliance. 24. Complete Cap Labor forms. 25. Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology. 26. Monitor batteries for smart locks and proactively replace as necessary. 27. Serve as point person for questions on programming of controlled access areas within the community. 28. Manage equipment warranties and required follow-up. 29. Provide superior customer service to internal and external customers. 30. On call rotation as required and needed. 31. Hire and train new staff and develop staff to maximize potential as needed based on supervisory status. 32. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers as needed based on supervisory status. 33. Approve time records and requests for time off as needed based on supervisory status. 34. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 35. Comply with all Company policies and procedures related to employment. 36. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 37. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Knowledge of an ability to follow proper safety techniques in accordance with OSHA, HVAC, Company, and community policies, procedures and standards to mitigate liability. Must know and follow the Fair Housing laws. Ability to proactively recognize and implement superior customer service to internal and external customers. Must know and follow the Fair Housing laws. Ability to examine and repair various types of service equipment. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to exercise initiative, problem-solving and decision-making skills. Ability to work in a fast-paced environment and handle multiple projects simultaneously to meet deadlines. Ability and willingness to lead, take charge, and offer opinions and direction. Immediately repairs or delegates repair of all mechanical or electrical equipment malfunctions, associate/resident/visitor injuries or accidents, or other safety issues to the appropriate individual(s) and recommends/initiates appropriate corrective actions. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Ability to effectively present information and respond to questions or resolve resident, vendor and contractor issues. Ability to work in conjunction with community management and associates. Must have effective verbal and listening communication skills. The ability to communicate information so others will understand. Skilled in the use of the internet, spreadsheets, databases, and word processing software. Ability to create, compose, and edit written materials. Ability to use a computer, a smart phone, and enter service ticket information into the service ticket system. TYPICAL PHYSICAL DEMANDS: Some bending, stooping and stretching. Must be able to push, pull, lift, carry or maneuver weights up to one hundred (100) pounds independently and two hundred and fifty (250) pounds with assistance. Requires eye-hand coordination and manual dexterity sufficient to operate tools and equipment. Sensory capability to detect odors and hear sounds necessary to detect, diagnose, and repair machinery. Requires normal range of eyesight. Ability to physically access exterior and interior parts of the community and amenities and be able to climb ladders and access small crawlspaces. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Flexible schedules with occasional evening and regular weekend work. May be on rotation for "On Call". EDUCATION AND EXPERIENCE: 1. High School Diploma or its equivalent preferred. 2. Technical or vocational certificate and/or degree preferred. 3. Minimum of four years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance. 4. Must be EPA Type II certified: Type III or Universal may be required at some locations. 5. Experience supervising associates is preferred. 6. Certification in Chlorine, Fluorine, and Carbon (CFC) required for diagnosing, repairing, and maintaining equipment required for some properties and preferred for all properties. 7. Some locations require certification in pool operation (CPO). 8. Must have and maintain a valid driver's license unless otherwise noted. * The Company retains the discretion to add to or change duties of position at any time. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

CWS Purpose: “Enhancing Lives the CWS Way” CWS Values: Honoring Our Word Do what you say you will do. Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently. Ethical Dealings are Paramount Do the right thing all the time, every time. Be open and honest in all situations, especially when it's difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors. A Respect for People Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand. Requirement for Profitability and Sustainability Bring value to our employees, residents and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented. A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. CARE. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer. CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis. Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities. What's Your Purpose?Engage | Serve | Respond What You Will Do At CWS, the Maintenance Technician's primary responsibility is to enhance the integrity of the community, while maintaining exceptional customer service. This role is essential in keeping our community operating smoothly and according to safety standards. Expect a great amount of interaction with customers, residents and guests, therefore maintaining a high level of customer service is imperative to the success of this position. What Your Day Consists Of Prepare make-ready apartments Complete service requests Perform common area maintenance Maintain inventory and shop organization Participate in preventative maintenance program Participate in resident satisfaction programs Communicate with customers, residents, investors, vendors, leadership, and CWS team members Participate in the CWS Risk Management and Safety Programs What You Bring To Us High school diploma or GED (preferred) Minimum 1 year previous experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC (preferred) Applicable certifications including but not limited to EPA, HVAC I & II, and CPO (required) Possess a valid driver's license and current automobile insurance (required) Own basic set of hand tools (required) Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English Basic computer skills Able to adhere to set and variable work schedules, including weekends and emergencies as required Able to adhere to company policies, procedures, and practices Able to establish and maintain effective working relationships Able to maintain a professional and ethical atmosphere Able to perform work responsibilities at locations other than “home” property Able to travel within major metropolitan areas and may be required to attend company functions in other cities Able to respond to emergency calls outside of normal business hours

About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better". Job Summary As a Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. Above all, you will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community. Your Impact and Job Responsibilities * Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully. * Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover. * Ensure leasing office, models, vacant units and common areas meet readiness standards. * Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected. * Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community. What You'll Bring- Desired Skills and Experience * Ability to work well with others in a team environment * Ability to multi-task and adapt in a fast-paced work environment * High school diploma or equivalent * A minimum of one-year of sales or customer service experience is a plus! At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: * Competitive hourly compensation, leasing bonuses, and incentive program participation * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays * Industry leading 12 weeks paid parental leave * A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement * Commitment to job and career advancement Must be a full-time associate to be eligible for benefits Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

UDR is seeking a Resident Service Specialist to join our team and support Thirty377 and Villaggio apartments. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

UDR, Inc. is seeking a Resident Service Coordinator to join our team at Legacy Village, our apartment community (1,044 homes) located in Plano, Texas. GENERAL SUMMARY OF DUTIES: Completes various administrative functions and provides high quality customer service to ensure residents and prospects have a positive experience at the community. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director or Resident Services Manager SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: 1. Collaborate with the community management team as needed and requested to resolve resident concerns and complaints. 2. Welcome prospects, residents as well as vendors and answer inquiries which may include questions about the surrounding area, the property, the company, lease details, amenities, etc. 3. Answer telephone and texts promptly and in a professional manner and direct inquiries to appropriate individual or take messages. 4. Organize incoming packages systematically. 5. Plan, promote and produce events and activities, such as charity donations, food drives and holiday celebrations aimed at increasing resident retention. 6. Manage key policy and process by providing keys/fobs to residents or contractors and documenting in accordance with the “Key Policy”. 7. Interacts with walk-in prospects by showing the property and answering questions about the community, lease terms, and local area. 8. Provide resident keys/fobs and property orientation, explaining the community amenities and unit features. Creates and delivers new resident welcome packets, including move-in gift (if any). 9. Explain the “Move-In Inventory” form to new resident and ensure that the form is returned. 10. Communicate and verify compliance with mandatory renters' insurance as per company policy (if applicable) before move in if needed. 11. Schedule all the move-in appointments and ensure that on scheduled days off another associate is aware of and will coordinate any scheduled move-ins. 12. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 13. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 14. Complete market summary and comp reports as directed. 15. Comply with all Company policies and procedures related to employment. 16. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 17. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to effectively present information to prospective or current residents. Demonstrated knowledge of demographics surrounding assigned community. Must be self-motivated and positive team member with effective communication and client relations skills. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of basic accounting/bookkeeping practices; office practices and procedures; filing and maintenance of fiscal records. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to establish priorities and coordinate work activities. Must have excellent organizational skills. Ability to work in conjunction with community management, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening work and shifts may vary. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Minimum of experience as a concierge or with related customer service. 3. Minimum of one year of office experience is required. 4. Preference of experience in hotel properties, rental operations, or related upscale service business. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

UDR is seeking a Service Manager to join our team at Vitruvian West (1,154 units) located in Addison, TX. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of inspection, maintenance, and repair. This position's time is involved in leading, managing and completing routine, daily tasks and projects. This position is responsible for ensuring the physical aspects of each community meet the company's established standards and any applicable laws. This is done for safety, appearance, and operational efficiency reasons and must fall within the budgeted financial goals. Facilitate the diagnosis of problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliance. Additionally, the Service Manager is responsible to schedule the quick turnaround of vacated apartments for occupancy. SUPERVISION RECEIVED: Reports directly to the Sr. Service Manager or District Service Manager. SUPERVISION EXERCISED: May supervise up to (1) Service Apprentice, Service Technician, and/or Painter. ESSENTIAL FUNCTIONS: 1. Manage and complete all resident service and maintenance requests as required. Manage service requests and completion of such including completing work orders as assigned and as necessary. 2. Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines. 3. Provide leadership with the service team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance. 4. Lead, direct, and supervise the service team in their day-to-day functions if applicable. 5. Review and approve Kronos timekeeping records for the direct reports at the community. 6. Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to ensure the safety of residents and mitigate liability for the company. 7. Manage execution of emergency repairs from within service team or from third-party service vendor. 8. Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans as needed. 9. Develop standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community. 10. Manage, maintain, and report any amenity deficiencies to the Resident Services Manager and/or Community Director, whoever is designated as the property lead person. 11. Manage vacant apartment turn schedules. 12. Punch walks on all make-ready units as well as manage quality assurance of all vendor turns. 13. Utility management for vacant apartments to ensure energy efficiency. 14. Perform final walk for move-ins ensuring quality represents the company's standard. 15. Perform pre and post move out inspections, documenting and taking/attaching photos of unit condition. 16. Provide determination for interior vacant condition for items to be replaced, such as carpet. 17. Manage ROI installations to include administrative prep, vendor coordination, etc. 18. Conduct weekly lighting inspections throughout the community, noting and resolving any issues per operational policy. 19. Complete and or manage all community common area and resident service requests. 20. Manage and oversee pest control for all units holding third-party vendor accountable. 21. Provide inspections to all fitness equipment to ensure safe operation. 22. Refrigerant (freon) usage and recovery log in compliance with Risk Management guidelines. 23. Manage pool logs for vendor compliance. 24. Complete Cap Labor forms. 25. Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology. 26. Monitor batteries for smart locks and proactively replace as necessary. 27. Serve as point person for questions on programming of controlled access areas within the community. 28. Manage equipment warranties and required follow-up. 29. Provide superior customer service to internal and external customers. 30. On call rotation as required and needed. 31. Hire and train new staff and develop staff to maximize potential as needed based on supervisory status. 32. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers as needed based on supervisory status. 33. Approve time records and requests for time off as needed based on supervisory status. 34. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 35. Comply with all Company policies and procedures related to employment. 36. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 37. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Knowledge of an ability to follow proper safety techniques in accordance with OSHA, HVAC, Company, and community policies, procedures and standards to mitigate liability. Must know and follow the Fair Housing laws. Ability to proactively recognize and implement superior customer service to internal and external customers. Must know and follow the Fair Housing laws. Ability to examine and repair various types of service equipment. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to exercise initiative, problem-solving and decision-making skills. Ability to work in a fast-paced environment and handle multiple projects simultaneously to meet deadlines. Ability and willingness to lead, take charge, and offer opinions and direction. Immediately repairs or delegates repair of all mechanical or electrical equipment malfunctions, associate/resident/visitor injuries or accidents, or other safety issues to the appropriate individual(s) and recommends/initiates appropriate corrective actions. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Ability to effectively present information and respond to questions or resolve resident, vendor and contractor issues. Ability to work in conjunction with community management and associates. Must have effective verbal and listening communication skills. The ability to communicate information so others will understand. Skilled in the use of the internet, spreadsheets, databases, and word processing software. Ability to create, compose, and edit written materials. Ability to use a computer, a smart phone, and enter service ticket information into the service ticket system. TYPICAL PHYSICAL DEMANDS: Some bending, stooping and stretching. Must be able to push, pull, lift, carry or maneuver weights up to one hundred (100) pounds independently and two hundred and fifty (250) pounds with assistance. Requires eye-hand coordination and manual dexterity sufficient to operate tools and equipment. Sensory capability to detect odors and hear sounds necessary to detect, diagnose, and repair machinery. Requires normal range of eyesight. Ability to physically access exterior and interior parts of the community and amenities and be able to climb ladders and access small crawlspaces. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Flexible schedules with occasional evening and regular weekend work. May be on rotation for “On Call”. EDUCATION AND EXPERIENCE: 1. High School Diploma or its equivalent preferred. 2. Technical or vocational certificate and/or degree preferred. 3. Minimum of four years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance. 4. Must be EPA Type II certified: Type III or Universal may be required at some locations. 5. Experience supervising associates is preferred. 6. Certification in Chlorine, Fluorine, and Carbon (CFC) required for diagnosing, repairing, and maintaining equipment required for some properties and preferred for all properties. 7. Some locations require certification in pool operation (CPO). 8. Must have and maintain a valid driver's license unless otherwise noted. * The Company retains the discretion to add to or change duties of position at any time. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities Maintenance Supervisor - Villas at Stonebridge Ranch Apartment Homes (a premier class A 280-unit garden-style community located near downtown McKinney) - McKinney, TX We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in USA TODAY, as a 2023 and 2025 top company to work for by The Dallas Morning News, and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry! As the leader of our property maintenance team, you will be responsible for: * Being in charge of all maintenance operations at the community and providing leadership and inspiration to the maintenance team * Ensuring that vacant apartment homes are ready to lease in a timely manner * Utilizing your troubleshooting and technical skills to identify and resolve issues with HVAC, plumbing, electrical, sewer/water and security systems * Working closely with residents to help with general maintenance issues including appliance, cabinet, flooring, drywall and other repairs * Monitoring the physical condition of the property and taking appropriate action * Performing preventive maintenance on essential equipment to prevent interruption of services to our residents Qualifications * $1,000 Signing Bonus (certain restrictions apply) * 2+ years of related multifamily/hotel maintenance experience at the supervisory level * Strong working knowledge and experience with HVAC systems, electrical, plumbing, appliance repair and general carpentry * HVAC/EPA certification and Fair Housing training is required * CPO and CAMT (Apartment Maintenance) certifications are also required (may be obtained after hire) * Experience with MS Office Suite (Word, Excel and Outlook) * Strong customer service skills * At times, will be required to be on call What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today's competitive marketplace. Just as you're unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: * Substantial discount on rent (certain restrictions apply) - 20% standard discount, 35% for on-call team members, 40% for on-call team members after 3 years of service * Shoe stipend - twice per year we will reimburse max of $125 * Uniforms provided - new uniforms ordered twice per year * On-call bonus (if applicable) - for every week of scheduled on-call duty, you will receive a $100 bonus * Quarterly service bonus - earn up to 6% of your salary based on performance, paid quarterly * Generous paid time off (PTO) program for full-time employees- all team members start at 15 days per year * Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days * Health, dental, and vision insurance * Flexible spending accounts * Life and AD&D insurance * Disability insurance * 401(k) plan with company match -100% employer match of contributions up to $3,500 per year Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other's differences. Their commitment to service continues to strengthen the Simpson name. If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $28.50 - $31.50 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Monday to Friday, Day shift, On call, Overtime Keyword Search: Real Estate, Multifamily, Apartments, Maintenance, HVAC, CFC, EPA I, EPA II, EPA III, Facilities, Building Maintenance, Manager, Supervisor, Lead Maintenance #AFIA1234 #highpriority Location : City Mckinney Location : State/Province TX

$1,500 Sign-On Bonus for Qualified Applicants! As a Waterton Service (Maintenance) Technician II, you are an integral part of our mission "to provide a great place to live" for our residents. You will help maintain the physical condition of the community and equipment according to company guidelines and standards. The Service Technician II completes unit make-readies, conducts preventative maintenance, completes service requests, performs janitorial duties, and helps to maintain a hazard free community. Your Impact and Job Responsibilities * Complete resident service requests and repairs in a professional and timely manner. * Conduct preventive maintenance as scheduled, while maintaining accurate records. * Prepare apartments for occupancy by effectively completing the make-ready process. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repairs, and preventive maintenance. * Assist in maintaining the appearance and cleanliness of the community by ensuring grounds, amenities, exteriors, and common areas are free from debris. * Utilize reasonable safety measures and precautions to maintain a safe work environment. What You'll Bring- Desired Skills and Experience * Ability to work well with others in a team environment * Ability to solve problems and multi-task * Excellent customer service skills * Experience in building maintenance, skilled trades, or comparable experience * Experience with apartment maintenance technology and systems, or similar (i.e. commercial retail or other residential) is strongly preferred * EPA-CFC Certification is strongly preferred! An EPA-LBP certification is required for any property older than 1978. At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including: * 12 weeks of paid parental leave * On-Call stipend paid for every week on call * BYOD (Bring your own device) stipend * Competitive hourly compensation and renewal bonuses * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better". Waterton welcomes all. Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

UDR is seeking a Resident Service Specialist to join our team and support Thirty377 and Villaggio apartments. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

UDR is seeking a Resident Services Manager 2 for The Canal (636 units) located in Farmers Branch, TX. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all “showing” units. Monitor property including office space, restrooms, amenity areas, parking lot and “show” apartments to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks. 2. Refresh community's signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals. 3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed. 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests. 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities. 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel (if applicable) Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building. 2. Hire and train new staff and develop staff to maximize potential. 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and procedures. 2. Source new vendors as needed in order to maintain community appearance and resident services. 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments. 2. Review, monitor, administrate and sign leases as required and needed. 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures. 4. Plan and manage all community events. 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc. 6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 8. Smart Rent Management and Package and Parcel Management. 9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the “Key Policy”. 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests. 13. Develop and maintain emergency action procedures for the properties. 14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 16. Comply with all Company policies and procedures related to employment. 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 18. Perform other duties as assigned or needed. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues. Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning. Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished interpersonal skills both in person and by phone, with high professionalism. Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 3. Minimum of two years' management or supervisory experience is required. 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. #ZR

About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton has remained passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that provides experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better." Your Impact and Job Responsibilities * Provide supervision, direction, and guidance to all maintenance associates to ensure that service requests are delegated appropriately and completed accurately. * Update, execute and document preventive maintenance schedule. * Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Community Manager. * Oversee and schedule all aspects of the make-ready process to ensure apartments are ready for occupancy. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repair, and preventive maintenance. * Work with Community Manager to prepare the property's budget for maintenance operations, recommended property upgrades, and capital improvements. Ensure that maintenance costs remain within the approved budget. * Partner with the Community Manager regarding all aspects of the employee lifecycle - recruitment, hiring, orientation, training and development, and performance management for the maintenance team. Desired Skills and Experience * Ability to multi-task, stay organized, and meet deadlines * Excellent customer service skills through respectful interactions and communications * Strong problem solving skills * High school diploma or equivalent * EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978. * Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients. * Apartment maintenance experience preferred At Waterton, we recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of benefits, including: * 12 weeks of paid parental leave * On-Call stipend paid for every week on call * Competitive hourly compensation, renewal bonuses, and incentive program participation * Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance * 401K + match * Generous paid time off, volunteer time off, and paid holidays Waterton welcomes all. Waterton is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider qualified applicants with arrest and conviction records for employment.

Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities Leasing Consultant - Strata Luxury Apartment Homes (a premier class A 311-unit mid-rise community located in the vibrant Knox-Henderson neighborhood) - Dallas, TX We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in USA TODAY, as a 2023 and 2025 top company to work for by The Dallas Morning News, and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry! As a key member of our property operations team, you will be responsible for: * Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home * Managing the leasing/renewal process from start to finish * Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables * Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy * Planning and coordinating fun and festive resident functions throughout the year * Building strong working relationships with our residents by providing outstanding customer service Qualifications * 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service * Previous leasing experience is a plus but not a requirement * Strong customer service orientation and presentation skills are necessary * Working experience with MS Office Suite (Word, Excel, PowerPoint) * Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today's competitive marketplace. Just as you're unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: * Career apparel stipend * Commission bonus on leases and renewals * Substantial discount on rent (certain restrictions apply) * Highly competitive compensation * Health, dental, and vision insurance * Flexible spending accounts * Life and AD&D insurance * Disability insurance * 401(k) plan with company match * Generous paid time off (PTO) program for full-time employees * Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days * Education reimbursement Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other's differences. Their commitment to service continues to strengthen the Simpson name. If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $16.31-$19.50 This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent #AFIA1234 Location : City Dallas Location : State/Province TX

CWS Purpose: "Enhancing Lives the CWS Way" CWS Values: Honoring Our Word Do what you say you will do. * Employ thoughtful and careful consideration when making a commitment. * Take ownership of your commitment. * Follow through on promises consistently. Ethical Dealings are Paramount Do the right thing all the time, every time. * Be open and honest in all situations, especially when it's difficult to be so. * Respect confidentiality and protect privacy. * Put other employees, residents, and investors before yourself. * Charge fair and appropriate fees to our investors. A Respect for People Treat others the way you want to be treated. * Use honest, thoughtful, and specific communication. * Be responsible for how you are heard. * Be transparent and inclusive. * Share information timely and consistently. * Have empathy - search for the truth and be intentionally slow to understand. Requirement for Profitability and Sustainability Bring value to our employees, residents and investors in a company designed for the long term. * Promote mindful spending. * Be efficient. * Be forward thinking. * Grow with courage. * Be team oriented. A Demand for Excellence with a Sense of Urgency Be intentional. Be accurate. Be timely. CARE. * Go above and beyond. * Get after it. * Hold yourself and each other accountable. * Inspect what you expect. * Communicate what matters most. * Delight the customer. * CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis. * Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities. What's Your Purpose? Engage | Serve | Respond What You Will Do At CWS, the Maintenance Technician's primary responsibility is to enhance the integrity of the community, while maintaining exceptional customer service. This role is essential in keeping our community operating smoothly and according to safety standards. Expect a great amount of interaction with customers, residents and guests, therefore maintaining a high level of customer service is imperative to the success of this position. What Your Day Consists Of * Prepare make-ready apartments * Complete service requests * Perform common area maintenance * Maintain inventory and shop organization * Participate in preventative maintenance program * Participate in resident satisfaction programs * Communicate with customers, residents, investors, vendors, leadership, and CWS team members * Participate in the CWS Risk Management and Safety Programs What You Bring To Us * High school diploma or GED (preferred) * Minimum 1 year previous experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC (preferred) * Applicable certifications including but not limited to EPA, HVAC I & II, and CPO (required) * Possess a valid driver's license and current automobile insurance (required) * Own basic set of hand tools (required) * Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English * Basic computer skills * Able to adhere to set and variable work schedules, including weekends and emergencies as required * Able to adhere to company policies, procedures, and practices * Able to establish and maintain effective working relationships * Able to maintain a professional and ethical atmosphere * Able to perform work responsibilities at locations other than "home" property * Able to travel within major metropolitan areas and may be required to attend company functions in other cities * Able to respond to emergency calls outside of normal business hours