Welcome desk agent demographics and statistics in the US
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Welcome desk agent demographics by:
Welcome desk agent gender statistics
65.0% of welcome desk agents are women and 35.0% of welcome desk agents are men.
- Female, 65.0%
- Male, 35.0%
Welcome desk agent gender ratio
| Gender | Percentages |
|---|---|
| Female | 65.0% |
| Male | 35.0% |
Welcome desk agent gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$46,004
Female income
$45,026
Welcome desk agent gender ratio over time
This data breaks down the percentage of men and women in welcome desk agent positions over time. Currently, 65.0% of welcome desk agents are female.
Welcome desk agent gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 33.46% | 66.54% |
| 2011 | 36.68% | 63.32% |
| 2012 | 37.27% | 62.73% |
| 2013 | 36.23% | 63.77% |
| 2014 | 35.68% | 64.32% |
| 2015 | 36.68% | 63.32% |
| 2016 | 32.94% | 67.06% |
| 2017 | 41.15% | 58.85% |
| 2018 | 38.18% | 61.82% |
| 2019 | 34.68% | 65.32% |
| 2020 | 39.50% | 60.50% |
| 2021 | 34.99% | 65.01% |
Welcome desk agent related jobs gender ratio
We compared welcome desk agents with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Welcome Desk Agent | 35% | 65% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Welcome desk agent demographics by race
The most common ethnicity among welcome desk agents is White, which makes up 50.5% of all welcome desk agents. Comparatively, 20.6% of welcome desk agents are Hispanic or Latino and 11.2% of welcome desk agents are Black or African American.
- White, 50.5%
- Hispanic or Latino, 20.6%
- Black or African American, 11.2%
- Asian, 9.5%
- Unknown, 6.7%
- American Indian and Alaska Native, 1.5%
Welcome desk agent race
| Welcome desk agent race | Percentages |
|---|---|
| White | 50.5% |
| Hispanic or Latino | 20.6% |
| Black or African American | 11.2% |
| Asian | 9.5% |
| Unknown | 6.7% |
| American Indian and Alaska Native | 1.5% |
Welcome desk agent race and ethnicity over time
See how welcome desk agent racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Welcome desk agent race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 59.65% | 12.43% | 6.28% | 18.67% |
| 2011 | 59.17% | 12.94% | 7.75% | 17.15% |
| 2012 | 59.88% | 11.59% | 5.96% | 18.79% |
| 2013 | 59.76% | 12.59% | 5.07% | 19.21% |
| 2014 | 58.95% | 12.70% | 6.30% | 18.36% |
| 2015 | 57.51% | 13.34% | 7.07% | 19.11% |
| 2016 | 56.36% | 13.47% | 6.91% | 19.40% |
| 2017 | 55.75% | 13.06% | 6.93% | 21.20% |
| 2018 | 56.75% | 12.68% | 6.16% | 21.47% |
| 2019 | 54.68% | 13.06% | 8.26% | 19.96% |
| 2020 | 53.73% | 11.46% | 7.47% | 22.86% |
| 2021 | 50.55% | 11.17% | 9.54% | 20.62% |
Welcome desk agent wage gap by race
According to our data, asian welcome desk agents have the highest average salary compared to other ethnicities. Black or african american welcome desk agents have the lowest average salary at $44,628.
| Ethnicity | Salary |
|---|---|
| Unknown | $45,995 |
| White | $44,742 |
| Black or African American | $44,628 |
| Asian | $48,939 |
| Hispanic or Latino | $45,846 |
Average welcome desk agent age
See how the average age of welcome desk agents varies based on ethnicity and gender.
Male
Female
Welcome desk agent age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 30.5 | 33.5 |
| Unknown | 33 | 45 |
| Asian | 37 | 38 |
| Hispanic or Latino | 30.5 | 27 |
| White | 30 | 36.5 |
| American Indian and Alaska Native | 42 |
Welcome desk agent age breakdown
The average age of welcome desk agents is 40+ years years old, representing 38% of the welcome desk agent population.
Welcome desk agent age breakdown
| Welcome Desk Agent Years | Percentages |
|---|---|
| 40+ years | 38% |
| 30-40 years | 25% |
| 20-30 years | 35% |
Welcome desk agent educational attainment
The most common degree for welcome desk agents is bachelor's degree, with 59% of welcome desk agents earning that degree. The second and third most common degree levels are associate degree degree at 19% and associate degree degree at 13%.
- Bachelor's, 59%
- Associate, 19%
- High School Diploma, 13%
- Master's, 5%
- Other Degrees, 4%
Welcome desk agents by degree level
| Welcome desk agent degree | Percentages |
|---|---|
| Bachelor's | 59% |
| Associate | 19% |
| High School Diploma | 13% |
| Master's | 5% |
| Other Degrees | 4% |
Welcome desk agent jobs you might like
Welcome desk agent wage gap by degree level
According to the data, welcome desk agents with a Associate degree earn more than those without, at $47,331 annually. With a Bachelor's degree, welcome desk agents earn a median annual income of $47,147 compared to $45,778 for welcome desk agents with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $45,778 |
| Bachelor's Degree | $47,147 |
| Some College/ Associate Degree | $47,331 |
Welcome desk agent employment statistics
Most welcome desk agents work for a private in the education industry.
Company size where welcome desk agents work
Below, you can see the size of companies where welcome desk agents work.
Welcome desk agent jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 18% |
| 100 - 500 employees | 26% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 33% |
| > 10,000 employees | 12% |
Welcome desk agent jobs by company type
Employees with the welcome desk agent job title have their preferences when it comes to working for a company. For instance, most welcome desk agents prefer to work at private companies over education companies.
Welcome desk agent jobs by sector
| Company type | Percentages |
|---|---|
| Education | 34% |
| Public | 10% |
| Private | 52% |
| Government | 3% |
Welcome desk agent jobs by industry
The most common industries for welcome desk agents are education, hospitality and non profits.
Welcome desk agent industry statistics
| Industry | Percentages |
|---|---|
| Education | 28% |
| Hospitality | 17% |
| Non Profits | 15% |
| Health Care | 11% |
| Professional | 6% |
| Technology | 4% |
| Manufacturing | 3% |
| Finance | 3% |
| Government | 3% |
| Fortune 500 | 3% |
| Real Estate | 3% |
| Energy | 1% |
| Insurance | 1% |
| Telecommunication | 1% |
Welcome desk agent turnover and employment statistics
Welcome desk agent unemployment rate over time
The unemployment rate for welcome desk agents between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Welcome desk agent unemployment rate by year
| Year | Welcome desk agent unemployment rate |
|---|---|
| 2010 | 11.56% |
| 2011 | 10.81% |
| 2012 | 9.63% |
| 2013 | 10.19% |
| 2014 | 7.79% |
| 2015 | 8.09% |
| 2016 | 6.06% |
| 2017 | 6.31% |
| 2018 | 5.47% |
| 2019 | 5.37% |
| 2020 | 10.68% |
| 2021 | 11.49% |
Average welcome desk agent tenure
The average welcome desk agent stays at their job for 1-2 years, based on the 505 welcome desk agents resumes in Zippia's database.
Welcome desk agent tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 31% |
| 1-2 years | 40% |
| 3-4 years | 10% |
| 5-7 years | 12% |
| 8-10 years | 4% |
| 11+ years | 2% |
Welcome desk agent LGBT ratio compared to similar jobs
Review the percent of welcome desk agents that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Medicaid Specialist | 6.73% | 73,368 |
| Customer Service Specialist Lead | 7.19% | 212,460 |
| File Clerk | 8.60% | 66,383 |
| Credit Reporter | 8.99% | 6,790 |
| Library Paraprofessional | 11.16% | 2,552 |
| Welcome Desk Agent | 12.65% | - |
| Human Resources Technician | 15.31% | 39,846 |
Similar welcome desk agent jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Medicaid Specialist | 6.73% | 73,368 |
| Customer Service Specialist Lead | 7.19% | 212,460 |
| File Clerk | 8.60% | 66,383 |
| Credit Reporter | 8.99% | 6,790 |
| Library Paraprofessional | 11.16% | 2,552 |
| Human Resources Technician | 15.31% | 39,846 |
Foreign languages spoken by welcome desk agents
The most common foreign language among welcome desk agents is Spanish at 59.4%. The second-most popular foreign language spoken is Swedish at 6.3% and Mandarin is the third-most popular at 6.3%.
- Spanish, 59.4%
- Swedish, 6.3%
- Mandarin, 6.3%
- Danish, 3.1%
- Chinese, 3.1%
- Other, 21.8%
Welcome desk agent languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 59.4% |
| Swedish | 6.3% |
| Mandarin | 6.3% |
| Danish | 3.1% |
| Chinese | 3.1% |
| Other | 21.8% |