Welfare eligibility interviewer jobs near me - 87 jobs

Job Description The Eligibility Specialist will work as part of a team of Eligibility Specialists who, in collaboration with the ERSEA Manager and ERSEA Coordinator, will support all aspects of the recruitment and application process to identify eligible families and ensure full enrollment for the Head Start and Early Head Start programs. About the Mid-America Regional Council MARC, the association of local governments and metropolitan planning organization for the bistate Kansas City region, promotes and supports cooperation on regional issues, including transportation, the environment, our workforce and economy, aging services, community development, quality early learning, public safety communications and emergency services. MARC has a collaborative work environment with a culture based on integrity, innovation, diversity and inclusion, excellence in performance and service leadership. About this position This position is responsible for assisting in the scheduling process and completing the Head Start/Head Start application process with all prospective families to assess eligibility and provide appropriate community resources or referrals as needed. Eligibility Specialist will keep detailed, accurate records of each application using the ChildPlus database system. What you'll do Support the scheduling process for applications of prospective new families. Support clients and/or collaborate with site staff as needed during the documentation gathering phase. This may include sharing a list of relevant items to bring and/or answering questions through multiple modes of communication prior to the application appointment. Review all information provided by families prior to appointments. Contact clients at a minimum within one business day prior to confirm intake appointments, answer questions, and assist with changes in scheduling preferences. Provide an individualized face-to-face interview application with clients. Treat clients with compassion, respect, and dignity to provide the highest customer service experience throughout the process. Promote a consistent exchange of information in a professional manner while maintaining confidentiality during application appointments and phone calls. Provide resources and referrals to prospective families as needed throughout the application process. Maintain the highest attention to detail during the data entry and full completion of each application to ensure precise recordkeeping and reporting information in accordance to MARC Head Start policies & procedures. Complete all MARC Head Start paperwork with the client during the application appointment to ensure a smooth transition to designated programming. Use the information gathered to determine whether a family is eligible for Head Start or Early Head Start services and support the family in identifying which location best fits their needs. Make corrections as needed based on feedback provided by the Eligibility Coordinator/ERSEA Manager within the required timelines. Attend and participate in MARC Head Start staff meetings and other internal collaborations. Participate in community events and any required training provided by MARC. Maintain a thorough knowledge and understanding of Head Start Performance Standards, the Head Start Act and related regulations regarding Eligibility. Maintain knowledge and awareness of all MARC Head Start program options and site-based details within Clay, Jackson and Platte counties to provide an overview for clients seeking assistance to locate the best fit for their specific needs. Other related duties as needed. About you Skills you'll need Ability to communicate effectively and respectfully (verbally, in writing and non-verbally) with a wide range of constituents and diverse populations, including diverse socio-economic, ability/disability, rural/urban, racial, ethnic, age, gender, family make-up and education levels. Demonstrated problem solving skills. Ability to work with diverse constituencies in a professional manner. Ability to work in a multicultural environment. Strong organizational skills. Displays thoroughness and attention to detail as evidenced through prior experience. Ability to set priorities, organize time efficiently and handle multiple demands. Interpersonal skills necessary to effectively interact with internal staff and outside organizations to successfully present information, respond to general questions, and consult with others. Manage own time, priorities, and resources to achieve goals. Diligently attend to details and pursues quality in accomplishing tasks. Listen to others and communicates in an effective manner. Focuses on results and desired outcomes and how best to achieve them to get the job done. Ensures that work is complete and accurate; independently follows up with others to ensure that agreements and commitments have been fulfilled. Basic requirements Minimum of high school diploma / GED is required. Bachelor's degree in a human service field such as early childhood education, family services, or social work preferred. Experience working with computers, including Microsoft Office applications is required. Experience in Head Start is strongly preferred. Experience with the ChildPlus database is strongly preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasional need to lift typical office items, including small furniture, some equipment, boxes, etc. May be required to lift up to 20 pounds. Travel by car, bus, airplane or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required. Noise level in work environment may be moderate to loud. Must be available, as requested, for a variety of evening and weekend meetings as well as social and community events. Salary and benefits Starting salary for this position is from $46,000 to $50,000 per year, depending upon qualifications. MARC offers an attractive team-oriented work environment along with a competitive fringe benefit package. MARC offers employees flexibility to work remotely for up to two days per work week.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** This position is hybrid covering the areas of Brattleboro, Bennington, Springfield, and Manchester Vermont, requiring travel for in home visits within employee's county and region. The consistent use of independent judgment in interpreting policies, evaluating client needs, and determining appropriate courses of action. The specialist is empowered to make decisions that directly impact client eligibility outcomes and service access.Duties and Responsibilities: Accept applications for services and collect required documentation. Exercise independent judgment in interpreting eligibility criteria and advising clients on complex application scenarios, ensuring alignment with regulatory guidelines. Coordinate needs assessments (SIS-A for individuals 16 and over and Needs Assessment for individuals 15 and under). Submit complete applications to the State per regulatory guidelines. Ensure compliance with eligibility requirements in accordance with State System Care Plans. Provide live phone support during State business hours (8:00 AM-4:30 PM EST); respond within one business day to messages left after hours. Maintain accurate and timely documentation in State databases and case management systems. Choice Counseling Provide interactive, short-term, consumer-directed support for individuals exploring case management options. Apply discretion in tailoring counseling approaches to individual client circumstances, using professional judgment to guide service selection and resource recommendations. Develop and maintain scripts, decision trees, and job aids to support consistent delivery of counseling services. Participate in State-provided initial training and maintain up-to-date knowledge through ongoing training. Intake and Referral Support Receive and process calls, and electronic inquiries (email, phone, fax) related to developmental disabilities services. Confirm receipt of documents and follow up as needed. Document case notes and call outcomes in a timely and accurate manner. Refer individuals to appropriate resources and services. Outreach and Community Engagement Assist in the implementation of an annual community engagement strategy to raise awareness of DS services. Distribute approved marketing materials (brochures, digital content, newsletters, toolkits). Conduct or support community engagement events such as workshops, information sessions, and webinars. Serve as a liaison to the public and key stakeholders by providing clear, consistent messaging and education. Administrative and Quality Assurance Activities Comply with ADRC and CLW documentation protocols. Independently identify areas for process improvement and contribute to the development of quality assurance protocols, demonstrating discretion in prioritizing and implementing solutions Assist in accurate data collection and reporting to meet contract requirements. Uphold confidentiality, security protocols, and State policies in all aspects of work. Required Skills Solid understanding of eligibility criteria and service options within a DS Program and Services. Competency in applying quality customer service principles in a high-volume call center or service setting. Knowledge of disability rights, independent living philosophy, and consumer-directed services. Strong organizational, documentation, and problem-solving skills. Excellent communication and interpersonal skills, with sensitivity to diverse populations. Ability to work independently and collaboratively in a remote team environment. Familiarity with Medicaid regulations and relevant state and federal laws. Proficiency in creating and using decision support tools (scripts, job aids, decision trees). Qualifications Education Bachelor's degree in social work, human services, business administration, or a related field; equivalent experience considered. Experience 1-3 years of experience working with individuals with disabilities, in long-term care, community health, case management, or similar settings. Working Conditions Hybrid - Local to Brattleboro, Bennington, Springfield, and Manchester Vermont area Must have reliable transportation for onsite, in-person meetings if requested Must have reliable internet and phone services The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. #LI #LI-LR1 #LI-remote Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000-$65,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

*Candidates must reside within a commutable distance of Gaithersburg, MD, or the Greater DC Metro area to attend a mandatory 2-week onsite training period. The role is remote thereafter.* Support your community & help them thrive at Meduit! As a Medicaid Eligibility Specialist, you will work directly within our client hospitals, making a difference by connecting uninsured hospital patients with crucial funding like Medicaid. You will regularly connect with government offices via phone to establish eligibility on behalf of patients. If you thrive on seeing the need & helping the community by making a tangible difference in their lives, apply today! Key Responsibilities Conduct fact-finding interviews with patients who are seeking Medicaid and / or other community benefits Complete Medicaid and other applicable applications/releases Monitor all applicants who are eligible for Medicaid or other financial assistance or coverage plans, as required Successfully coordinate and manage the portfolio of applicants with support staff Work as a team player to meet both personal and group or office goals Enter clear and concise notes in the required patient accounting systems in both the hospitals and Meduit Health Systems Ensure all supporting documents, including applications and receipts, are obtained and filed timely Adhere to all relevant regulations related to our involvement with Federal, State and local government programs as well as Meduit and our clients' compliance programs Essential Skills Compassion Communication Problem-solving Teamwork Required Qualifications Must reside within a commutable distance of Gaithersburg, MD, or the Greater DC Metro area to attend a mandatory 2-week onsite training period. High School Diploma/GED Proficiency with Microsoft Teams & Outlook Excellent communication and interpersonal skills Strong organizational skills May work occasional evenings and Saturdays Preferred Qualifications Experience with Georgia Medicaid Knowledge of medical terminology, HIPAA, Medicaid, Medicare, and Insurance Experience with medical billing/claims processing Additional Information Pay: $19-23/hr Schedule: 8:00am - 4:30pm, M-F Eastern Time Zone Location: Hybrid - Onsite in Gaithersburg, MD to start - Remote thereafter Training: 2 weeks paid training in Gaithersburg, MD (18310 Montgomery Village Ave, Gaithersburg, MD 20879) Anticipated start date: 01/12/2025 Background check: As a condition of employment, a pre-employment background check will be conducted What we offer: Steady work schedule Full comprehensive Paid Training Program (3+ weeks) Medical, Dental, and Vision insurance HSA and FSA available 401(K)plans with company match PTO and Paid holidays Employer paid life insurance and long-term disability Internal company growth What we do: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at ****************** Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class. #LI-Hybrid

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. BENEFITS AND ELIGIBILITY SPECIALIST Job Location: Division of Employment and Rehabilitation Services (DERS) Unemployment Insurance Administration (UIA) 1789 W. Jefferson St., Phoenix, AZ 85007 4760 S. Park Ave., Tucson, AZ 85714 This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. This position has an initial in-office training period of one (1) year minimum. Posting Details: Salary: $18.6159 - $20.0449/ hourly ($38,721.07 - $41,693.39 annually) Grade: 18 Closing Date: Open until sufficient resumes are received Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come join the DES Team! The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence. DES is seeking an experienced and highly motivated individual to join our team as a Benefits and Eligibility Specialist (BES) with the Unemployment Insurance Administration (UIA). This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance. Job Duties: Essential Duties and Responsibilities include but are not limited to: ● Perform interactive interviews to elicit eligibility information to determine eligibility for government programs based on income levels, household composition, etc. Review applications for eligibility to ensure they meet all program requirements. ● Initiate and process applications through automated systems; determine the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results; enter and retrieve numerical and narrative data and issue benefits from an automated computer system. ● Interact with clients to provide information about program eligibility requirements, program rules and regulations, and application procedures; assist clients in completing applications for program eligibility; identify needs and make appropriate referrals for health, social, and/or employment services. ● Monitor ongoing eligibility by obtaining periodic updated information of eligibility factors and take appropriate actions on changes. ● Attend and participate in staff meetings, trainings, presentations, and orientations. ● Respond to questions and complaints of clients in person, by telephone, mail and/or email communication. Knowledge, Skills & Abilities (KSAs): ● Knowledge of laws, rules, regulations, policies, and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. ● Knowledge of principles and practices of effective customer service. ● Knowledge of computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. ● Skill in written and verbal communication to explain and interpret federal and state laws, statutes, rules, regulations, and guidelines applicable to the area of the assignment. ● Skill in time management, organization, and problem solving. ● Ability to apply the policies, procedures, and programs. ● Ability to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs and the case administration of these programs. ● Ability to use fact finding techniques and perform in-depth and interactive interviewing. ● Ability to review a variety of tax documents to obtain needed household filing information. ● Ability to explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural, and educational backgrounds. ● Ability to detect and evaluate potential fraudulent situations. Selective Preference(s): The ideal candidate for this position will have: ● High School diploma or GED and one (1) year of experience performing eligibility reviews or one (1) year of customer service experience. Pre-Employment Requirements: ● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. ● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). ● Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: • Affordable medical, dental, life, and short-term disability insurance plans • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans • 10 paid holidays per year • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Sick time accrued at 3.70 hours bi-weekly • Deferred compensation plan • Wellness plans • Tuition Reimbursement • Stipend Opportunities • Infant at Work Program • Rideshare and Public Transit Subsidy • Career Advancement & Employee Development Opportunities • Flexible schedules to create a work/life balance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions about this career opportunity, please contact HR Analyst Brian Hemminger at ************** or email ************************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************** or emailing ************************. Requests should be made as early as possible to allow time to arrange the accommodation.

SQM Group, a leader in customer and employee experience, is seeking Bilingual Telephone Interviewers in English and Spanish to gather feedback on customer satisfaction. Our mission is to help contact centers improve their customer and employee experience performance - one individual at a time. The ideal candidates for the Telephone Interviewer position will take pride in gathering professional customer experience feedback for Fortune 500 contact centers throughout North America. These positions are scheduled for Monday to Friday from 9:00 AM to 5:30 PM. Save money on gas by remotely working from your home in the state of Idaho. To work remotely, you must have a quiet and distraction-free working space with an internet connection speed of at least 50 Mbps down and 15 Mbps up. The responsibilities of the interviewer are to conduct telephone interviews with customers of our clients. This is not a telemarketing job; there is no soliciting of customers. Interviewers must follow SQM standards and scripting while accurately documenting responses and demonstrating good judgment. The interviewer is at a desk for long periods of time. Due to standardization, the job can be repetitive but rewarding for the right candidate. This position is considered a less stressful or complex job than typical customer service positions. Qualifications: Computer knowledge and not intimidated by technology Fluent in reading and writing in English and Spanish Competent keyboarding skills (at least 40 WPM with high accuracy) 1 to 3 years of general working experience Responsibilities: Ability to follow SQM standards, scripts, and verbal instructions Accurate documentation skills Excellent listening and interpersonal skills Clear and effective communication with a professional telephone manner Demonstrate good judgment Accept repetitiveness of job We Offer: Day shift, full-time schedule M-F from 9:00 AM to 5:30 PM PT Work from home Paid Time Off Wages starting at $18.00 per hour with monthly performance bonuses of up to $350 available We offer a comprehensive benefit package that includes Health, Dental and Vision Insurance; Company Provided Short- and Long-Term Disability and Life Insurance, and 401k Only those selected for an interview will be contacted. Upon hiring, all employees are required to do background screening which will be organized by SQM. We are an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons, regardless of race, religion, color, sex, age, national origin, disability, genetic information or any factor that is a prohibited consideration under applicable law.

Job Summary/ Objective: Performs responsible, equitable, professional, and technical work involving management of a benefits program caseload, respecting the broader needs of individual clients and their families. Performs specialized duties of unusual difficulty in eligibility work in an inclusive team environment.; responsible for serving as lead worker and providing training, mentoring and guidance to other Benefit Programs Specialists. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations. Performs as a role model to the values of the County and department, and inspires others to embrace the values, vision and goals of the County and department. Articulates, supports, and applies the high-performance practices (continual quality and service improvements, participatory involvement, teamwork, data collection and analysis) of the department. Influences others by example and by persuasion to commit to County, Department, and unit goals. Supervisory Responsibilities: None. Essential Functions: Interviews applicants/recipients, adapting techniques to meet the needs/abilities of the client; Determines eligibility for assistance and benefit levels using automated systems and manual methods; processes applications for benefit programs such as, but not limited to SNAP, Medicaid, Temporary Assistance to Needy Families (TANF), Energy, General Relief, Auxiliary Grants, Refugee Cash and/or Medical Assistance; Compiles and analyzes information and policy to determine and redetermine ongoing eligibility for financial, medical and or other governmental programs; computes income and resource eligibility timely, accurately and completely based on complex state and federal guidelines; ensures clients receive maximum eligible benefits; Explains available benefit programs, rights and responsibilities, other agency services and community resources identifies social problems and makes referrals to social workers as needed; Researches, interprets, and applies mandated programmatic policy and procedures based on state and federal guidelines in the administration of a benefits caseload which may be generic or specialized; Ensures integrity in benefits delivery and caseload management by maintaining records according to established guidelines and identifies errors/potential fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Responds to appeal requests, prepares appeal summaries and all supporting documentation, and participates in appeal hearings; Attends and participates in unit and agency meetings by sharing knowledge, experiences, and information; participates in agency workgroups and/or teams; attends and participates in ongoing training, learning, and growth opportunities; Monitors case records for accurate computation and policy application. Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff. Coordinates workflow and case management activities of eligibility workers and DSS Specialists; serves as a resource to staff by answering questions related to policies and procedures, suggesting effective methods of case management, and providing consultation regarding complex cases. Provides Supervisor with information about unit's performance, and provides input into job performance evaluations. Performs duties with less supervision and other related duties as assigned. Competency: Knowledge/ Skills/Abilities: Thorough knowledge of interviewing and time management skills and principles and practices of public social service organizations Knowledge of current social, economic and health problems and of human behavior and social functioning. Knowledge of mathematics to calculate percentages, formulas and averages to solve mathematical problems; Knowledge of interviewing techniques such as data collection and investigation. Ability to analyze information and policy and determine from a variety of sources missing information and gaps; Ability to access data such as estates, retirement accounts, and real estate, Ability to work effectively within and around teams. Skills in operating a computer and software. High level of attention to detail. Ability to establish and maintain effective working relationships with clients, co-workers, management and the public consistent with the agency's Quality Caseload Standards. Ability to establish and maintain effective working relationships within a team environment. Ability to analyze facts and policy accurately. Ability to exercise sound judgment in arriving at conclusions. Ability to communicate complex ideas effectively, orally and in writing. Ability to prepare clear and concise reports. Ability to organize/manage own work schedule. Ability to plan, manage, coordinate, and prioritize multiple and varied activities and projects. Required Education and Experience: High school diploma supplemented with additional training and related work experience in benefits programs. Completion of required Benefit Programs training OR any equivalent combination of training and experience. Workers in this position are required to drive and they must meet the eligibility requirements of the County's safe driver policy. Preferred Qualifications/Certifications: Strongly preferred, but not required: Bachelor's degree At least 2 years of experience as an Eligibility Worker Experience working in the automated systems for Benefit Programs in Virginia Experience working effectively and successfully within a team Experience working with populations with limited English proficiency Physical and Mental Requirements: Administers to the public; works typically in an office setting and/or telework environment. May involve frequent walking or standing, and light lifting. Daily contact with clients, and the community. Regular operation of office equipment and occasional operation of vehicles. Remote Work: This position is eligible for remote work. All County staff must maintain residence within the Commonwealth of Virginia. Albemarle County Core Values: Albemarle County holds its employees to the highest standards in fulfilling the County's Vision and Mission. We believe in excellence in public service through Community: We expect diversity, equity and inclusion to be integrated into how we live our mission. Integrity: We value our customers and co-workers by always providing honest and fair treatment. Innovation: We embrace creativity and positive change. Stewardship: We honor our role as stewards of the public trust by managing our natural, human, and financial resources respectfully and responsibly. Learning: We encourage and support lifelong learning and personal and professional growth. **PLEASE INCLUDE COVER LETTER, RESUME AND THREE REFERENCES Contact Information: For questions related to this posting, please contact: Kiersten Trader ********************

Job Summary/ Objective: Performs responsible, equitable, professional, and technical work involving management of a benefits program caseload, respecting the broader needs of individual clients and their families. Performs specialized duties of unusual difficulty in eligibility work in an inclusive team environment.; responsible for serving as lead worker and providing training, mentoring and guidance to other Benefit Programs Specialists. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations. Performs as a role model to the values of the County and department, and inspires others to embrace the values, vision and goals of the County and department. Articulates, supports, and applies the high-performance practices (continual quality and service improvements, participatory involvement, teamwork, data collection and analysis) of the department. Influences others by example and by persuasion to commit to County, Department, and unit goals. Supervisory Responsibilities: None. Essential Functions: Interviews applicants/recipients, adapting techniques to meet the needs/abilities of the client; Determines eligibility for assistance and benefit levels using automated systems and manual methods; processes applications for benefit programs such as, but not limited to SNAP, Medicaid, Temporary Assistance to Needy Families (TANF), Energy, General Relief, Auxiliary Grants, Refugee Cash and/or Medical Assistance; Compiles and analyzes information and policy to determine and redetermine ongoing eligibility for financial, medical and or other governmental programs; computes income and resource eligibility timely, accurately and completely based on complex state and federal guidelines; ensures clients receive maximum eligible benefits; Explains available benefit programs, rights and responsibilities, other agency services and community resources identifies social problems and makes referrals to social workers as needed; Researches, interprets, and applies mandated programmatic policy and procedures based on state and federal guidelines in the administration of a benefits caseload which may be generic or specialized; Ensures integrity in benefits delivery and caseload management by maintaining records according to established guidelines and identifies errors/potential fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Responds to appeal requests, prepares appeal summaries and all supporting documentation, and participates in appeal hearings; Attends and participates in unit and agency meetings by sharing knowledge, experiences, and information; participates in agency workgroups and/or teams; attends and participates in ongoing training, learning, and growth opportunities; Monitors case records for accurate computation and policy application. Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff. Coordinates workflow and case management activities of eligibility workers and DSS Specialists; serves as a resource to staff by answering questions related to policies and procedures, suggesting effective methods of case management, and providing consultation regarding complex cases. Provides Supervisor with information about unit's performance, and provides input into job performance evaluations. Performs duties with less supervision and other related duties as assigned. Competency: Knowledge/ Skills/Abilities: Thorough knowledge of interviewing and time management skills and principles and practices of public social service organizations Knowledge of current social, economic and health problems and of human behavior and social functioning. Knowledge of mathematics to calculate percentages, formulas and averages to solve mathematical problems; Knowledge of interviewing techniques such as data collection and investigation. Ability to analyze information and policy and determine from a variety of sources missing information and gaps; Ability to access data such as estates, retirement accounts, and real estate, Ability to work effectively within and around teams. Skills in operating a computer and software. High level of attention to detail. Ability to establish and maintain effective working relationships with clients, co-workers, management and the public consistent with the agency's Quality Caseload Standards. Ability to establish and maintain effective working relationships within a team environment. Ability to analyze facts and policy accurately. Ability to exercise sound judgment in arriving at conclusions. Ability to communicate complex ideas effectively, orally and in writing. Ability to prepare clear and concise reports. Ability to organize/manage own work schedule. Ability to plan, manage, coordinate, and prioritize multiple and varied activities and projects. Required Education and Experience: High school diploma supplemented with additional training and related work experience in benefits programs. Completion of required Benefit Programs training OR any equivalent combination of training and experience. Workers in this position are required to drive and they must meet the eligibility requirements of the County's safe driver policy. Preferred Qualifications/Certifications: Strongly preferred, but not required: Bachelor's degree At least 2 years of experience as an Eligibility Worker Experience working in the automated systems for Benefit Programs in Virginia Experience working effectively and successfully within a team Experience working with populations with limited English proficiency Physical and Mental Requirements: Administers to the public; works typically in an office setting and/or telework environment. May involve frequent walking or standing, and light lifting. Daily contact with clients, and the community. Regular operation of office equipment and occasional operation of vehicles. Remote Work: This position is eligible for remote work. All County staff must maintain residence within the Commonwealth of Virginia. Albemarle County Core Values: Albemarle County holds its employees to the highest standards in fulfilling the County's Vision and Mission. We believe in excellence in public service through Community: We expect diversity, equity and inclusion to be integrated into how we live our mission. Integrity: We value our customers and co-workers by always providing honest and fair treatment. Innovation: We embrace creativity and positive change. Stewardship: We honor our role as stewards of the public trust by managing our natural, human, and financial resources respectfully and responsibly. Learning: We encourage and support lifelong learning and personal and professional growth. **PLEASE INCLUDE COVER LETTER, RESUME AND THREE REFERENCES Contact Information: For questions related to this posting, please contact: Kiersten Trader ktrader@albmarle.org

The Medicare/Medicaid Eligibility Specialist works with health plan members to determine eligibility for benefits. The Medicare/Medicaid Eligibility Specialist advocates and assists Medicare beneficiaries apply to and requalify for government assistance programs. The Medicare/Medicaid Eligibility Specialist builds trusting relationships with members provide critical application assistance. Role Responsibilities: Conducts telephonic outreach activities for members who need to apply or recertify and are potentially eligible for various Medicaid programs including the Medicare Savings Programs Collaborates with government offices to accurately complete the application and recertification process Secures documentation for Medicaid/MSP renewal applications if needed for members Attention to detail by adhering to state requirements and securing supporting documentation Meets daily, weekly, and monthly production goals. Must also meet quality standards by ensuring proper phone etiquette and adherence to scripts, state regulations, HIPAA compliance, meet ongoing corporate compliance standards, and make accurate and descriptive documentation Participates as required in operational development programs Research changes with any state and federal regulatory requirements to adhere to strict compliance of all aspects of Medicare programs and Medicaid Outreach Operations Demonstrates behaviors, actions, and attitudes that reflect our vision, mission and values Understand and agree to role-specific information security access and responsibilities Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies Read, understand and agree to security policies and complete all annual security and compliance training Role Requirements: Medicare/Medicaid program experience, and experience with screening for Medicaid eligibility a strong plus Expertise and knowledge of Medicaid, Special Needs Programs (SNP), Low Income Subsidy (LIS) and the Medicare Savings Program (MSP) Strong working knowledge with Microsoft Office programs, and some experience with Excel. Excellent oral communication skills; ability to communicate with elderly individuals and governmental personnel 2-3 years related experience with direct consumer interaction Outstanding customer service and communication skills Strong organizational, analytical, critical thinking and customer service skills Ability to analyze and interpret governmental program criteria Ability to manage a fast-paced environment Must be able to navigate through multiple databases/monitors with a minimum typing speed of 45 wpm Telephone experience and ability to interact and decipher information via telephonic or correspondence inquires Strong subject matter expertise of Medicaid programs regulations and industry standards Case management experience or related experience / intermediate A compassionate and empathetic nature with a strong desire to help and make a difference Bachelor's or Associate's Degree a plus

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace. Highly Competitive Employee Benefits and Generous Paid Time Off 11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! DEADLINE TO APPLY: Open until filled WORK LOCATION: Job & Family Services Family and Adult Assistance 222 E. Central Parkway Cincinnati, Ohio 45202 WORK HOURS: Full Time - 80 hours biweekly (Potential for Hybrid Remote Work Schedule) HOURLY PAY: $20.60 NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS. REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION): Associate degree OR the equivalent of an associate degree (at least ninety-four (94) quarter credit hours or the equivalent in semester/trimester hours) with at least one three (3) hours course in each of the following: interviewing, office/information technology, basic mathematics, public relations, communications and nine (9) credit hours in English which must include basic grammar, writing skills and composition or two (2) years experience in public contact work involving interviewing and collecting, organizing, analyzing and interpreting complex data; or equivalent. All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills. JOB DUTIES (SUMMARY): Interviews applicants/recipients to determine their eligibility for public assistance (i.e., TANF, Medicaid, nursing home, supplemental and emergency assistance, foster care; all public assistance programs including food stamps) through office or home visits; computes applicants budget; verifies all documentation submitted to support request for assistance in accordance with public assistance guidelines; approves or denies applications; explains to recipients their rights, income maintenance procedures and other available welfare services; refers applicants and recipients to other welfare units, community and/or government agencies when appropriate (i.e., social services, Bureau of Employment Services, Social Security. Receives and investigates complaints concerning lost, stolen or undelivered assistance checks; prepares and maintains case records regarding applicant/recipient eligibility status for assistance programs to include address changes; household composition, assistance needs, resources and income and other necessary entries; prepares notification letters informing recipients of suspension, reduction or termination of assistance; prepares and refers form to investigation unit to report cases of suspected fraud or over-issuance; assists applicants and recipients in completing assistance or hearing appeal forms; appears with client in hearings or prepares summaries and appears in hearings upon request; processes corrections in cases identified by quality control; answers routine inquiries either by telephone or correspondence; completes special data assignments. Performs other related duties as assigned. Attends necessary training as required. BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems: State Automated Child Welfare Information System (SACWIS) State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years Ohio Bureau of Criminal Identification Investigation (BCI) FBI National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee

We are currently seeking a highly organized and detail-oriented Part-Time Job Interviewer - Recruiter to join our team. The ideal candidate will have experience with Interviewing 7D and CDL Drivers or Other Drivers and has a strong background in administrative duties including but not limited to, experience with School Bus Transportation Contracts, and Contracts for Out of District Students Transportation and Mckinney Vento Students. This position can be partially or and Partially On site. You will be responsible for conducting interviews with potential candidates for a 7D Driver Positions and CDL Driver Positions, evaluating their skills, experience, and fit for the role by asking targeted questions, assessing their responses, and making recommendations to the Hiring Manager regarding their suitability for the job. Key responsibilities of the Position: Conducting interviews Both Onsite at the House in Medford MA and on Zoom / Over the Phone: Initiating and leading structured or unstructured interviews with prospective candidates, either in person or virtually. Reviewing applications: Analyzing candidate resumes and cover letters to identify qualified applicants for interviews. Asking relevant questions: Formulating and posing questions to assess a candidate's skills, experience, knowledge, and cultural fit for the role. Evaluating candidate responses: Actively listening to candidate answers, taking notes, and analyzing their qualifications against the job requirements. Providing feedback to hiring managers: Summarizing interview findings, highlighting key strengths and weaknesses of candidates, and recommending the most suitable individuals for the position. Maintaining interview records: Documenting interview details, candidate information, and feedback in a standardized system. Adhering to interview guidelines: Following established company policies and procedures regarding interview protocols and diversity practices. Required skills for a job interviewer: Strong communication skills: Ability to ask clear, concise questions and effectively listen to candidate responses. Critical thinking: Analyzing candidate answers to identify potential strengths, weaknesses, and inconsistencies. Qualifications High school diploma/GED required, Associate's degree or administrative training is preferred Previous experience working with 7D Drivers and CDL Drivers in an Office Setting or in a similar position Familiarity with standard office equipment such as printers and fax machines Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint - Administrative Duties: - May include Manage and respond to Candidate emails and phone calls. - Schedule and coordinate meetings and appointments with Job Candidates. - Prepare and maintain spreadsheets, reports, and other documents. - Assist in managing company files and records. - Handle other administrative tasks as needed to support the team. - General Support: - Provide support to other team members as needed. - Assist in streamlining office processes and improving efficiency. Flexible work from home options available. Compensation: $23.00 - $25.00 per hour

We are currently seeking a highly organized and detail-oriented Part-Time Job Interviewer - Recruiter to join our team. The ideal candidate will have experience with Interviewing 7D and CDL Drivers or Other Drivers and has a strong background in administrative duties including but not limited to, experience with School Bus Transportation Contracts, and Contracts for Out of District Students Transportation and Mckinney Vento Students. This position can be partially or and Partially On site. You will be responsible for conducting interviews with potential candidates for a 7D Driver Positions and CDL Driver Positions, evaluating their skills, experience, and fit for the role by asking targeted questions, assessing their responses, and making recommendations to the Hiring Manager regarding their suitability for the job. Key responsibilities of the Position: Conducting interviews Both Onsite at the House in Medford MA and on Zoom / Over the Phone: Initiating and leading structured or unstructured interviews with prospective candidates, either in person or virtually. Reviewing applications: Analyzing candidate resumes and cover letters to identify qualified applicants for interviews. Asking relevant questions: Formulating and posing questions to assess a candidate's skills, experience, knowledge, and cultural fit for the role. Evaluating candidate responses: Actively listening to candidate answers, taking notes, and analyzing their qualifications against the job requirements. Providing feedback to hiring managers: Summarizing interview findings, highlighting key strengths and weaknesses of candidates, and recommending the most suitable individuals for the position. Maintaining interview records: Documenting interview details, candidate information, and feedback in a standardized system. Adhering to interview guidelines: Following established company policies and procedures regarding interview protocols and diversity practices. Required skills for a job interviewer: Strong communication skills: Ability to ask clear, concise questions and effectively listen to candidate responses. Critical thinking: Analyzing candidate answers to identify potential strengths, weaknesses, and inconsistencies. Qualifications High school diploma/GED required, Associates degree or administrative training is preferred Previous experience working with 7D Drivers and CDL Drivers in an Office Setting or in a similar position Familiarity with standard office equipment such as printers and fax machines Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint - Administrative Duties: - May include Manage and respond to Candidate emails and phone calls. - Schedule and coordinate meetings and appointments with Job Candidates. - Prepare and maintain spreadsheets, reports, and other documents. - Assist in managing company files and records. - Handle other administrative tasks as needed to support the team. - General Support: - Provide support to other team members as needed. - Assist in streamlining office processes and improving efficiency. Flexible work from home options available.

The Insurance Education and Eligibility Specialist is a strategic contributor responsible for developing advanced insurance education content that supports system-wide process improvement. This role is focused on creating high-level educational materials and workflow guidance that other departments can leverage to address operational barriers and enhance insurance-related accuracy. Reporting to department leadership, the specialist brings deep expertise in insurance protocols, payor systems, and eligibility workflows. They analyze complex data, identify systemic issues, and translate findings into actionable training resources that empower teams across the organization to improve processes, reduce errors, and ensure proper reimbursement within the healthcare system EDUCATION/EXPERIENCE REQUIRED: * Bachelor's degree in healthcare, business administration, or a related field; equivalent experience in training or education may be considered. * Minimum of four (4) years of professional healthcare experience required. * Strong background in healthcare revenue cycle and insurance verification preferred. * Experience in a large, complex, integrated healthcare organization strongly preferred. * Epic experience preferred. Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Word. * Exceptional problem-solving and analytical skills. * Excellent oral and written communication skills, especially in developing educational content. * Demonstrated ability to work independently, manage multiple priorities, and meet deadlines. * Deep understanding of insurance workflows, payor requirements, and eligibility systems. * Commitment to the mission and goals of Henry Ford Health and the Revenue Cycle team. Additional Information * Organization: Corporate Services * Department: Insurance Verification * Shift: Day Job * Union Code: Not Applicable

USNH Employees should apply within Workday through the Jobs Hub app The Survey Center is not currently hiring but is accepting applications for future openings. We will contact applicants as positions become available. As a Telephone Interviewer, your primary responsibility will be to collect survey research data by conducting phone interviews. You will follow scripted questionnaires, which typically take 10-15 minutes to complete. Surveying software will guide you through the questions and record participants' responses. This role requires strong typing skills and comfort using a computer, including basic navigation through menus. You must be able to speak clearly and professionally using a telephone headset, and accurately record participants' verbal responses. This is an in-person position at our call center located on the Durham Campus. Remote work may be available after a probationary period employees in good standing who meet remote work requirements. Employees are expected to work between 8-20 hours per week. You will be responsible for selecting and maintaining your own schedule. Shifts are typically offered in 4-hour blocks: 9:00 AM - 1:00 PM 1:00 PM - 5:00 PM 5:00 PM - 9:00 PM Please note: Our work is project-based, so there may be short breaks between assignments. Compensation Pay Range: $13.00 This is an evergreen posting. While there may not be an immediate opening, we regularly hire for this position throughout the year. Applications are reviewed as opportunities become available. The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. EEO Statement The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status. The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources Location: Durham Salary Grade: Adjunct Hourly Staff 00

Remote Telephonic Research Interviewer (Work from Home) GDCC is a telephonic data collection company that operates in The Netherlands, London, Istanbul, Hong Kong, Kosovo, Macedonia, and the USA. It is one of the industry leaders in market research across Europe. We are currently recruiting work from home Telephonic Research Interviewers and across various shift times. Calls are made to business and the public within the United States. If you have experience of phone interviewing work (calling businesses or consumers), we would love to hear from you to add you to our pool of interviewing talent. NO SALES are involved; we conduct confidential market research only. If you do not have previous experience of market research interviewing then we will provide online training for the right candidates. Requirements People who speak and read English fluently Have excellent communication skills, and is highly motivated Quiet work environment No distractions or background noises Have good keyboard skills Reside in the United States (some states may not apply) Eligible to work in the United States (Form I -9) Experience: Call Center: 1 year (Preferred, not required) Experience: High School Diploma or equivalent (Required) Must be able to work at minimum 14 hours weekly Can work independently with little supervision Technical Requirements: PC or laptop with Windows 10 or better OS High speed internet service, such as fiber or cable Corded mouse USB headset with microphone, recommend JABRA or Logitech brand Benefits Remote work Create your schedule for days, evenings, weekends A dynamic, fast -paced, challenging environment NO SALES involved; we do market research ONLY Growth opportunities to progress within the company #ZR

The nation's leading administrator of long-term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. WE ARE THE KIND OF EMPLOYER YOU DESERVE. illumifin is a leading provider of business process outsourcing for the insurance industry, managing over 1.3 million long-term care policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary long-term care databases. The Telephonic Interviewer position performs interviews collecting information for clients who have applied for insurance coverage. We are seeking a schedule of Mon-Fri between hours of 1p-9p CST. TELEPHONIC INTERVIEWER RESPONSIBILITIES Conducts telephonic interviews for insurance company applicants in a quiet, professional environment without interruptions and/or distractions. Receives calls from Assessment Services Call Center to complete telephone interviews with Long Term Care applicants with a pre-determined script. Collects concise, accurate documentation on client's health history and care needs by asking follow-up questions when needed. Accurately enters data and documents history and lifestyle information essential to the Underwriting process using pre-determined, scripted follow-up questions. When necessary, tactfully refocuses applicants and/or contacts on information required. Completes all interviews in a timely manner, according to department guidelines. Submits document to Underwriting for review. Uphold the principles of compliance as outlined in the Code of Conduct, Employee Handbook and related policies and procedures. Supports and participates in the mandatory Corporate Compliance Program training initiative on an annual or more frequent basis, as required. Meet established quality and production expectations communicated by the department. May be required to attend department and organizational meetings.

Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer. We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more. This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want. Apply today for free and start earning. Work from home from any location, any hours, any day. Your choice. All backgrounds welcome: Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician Requirements: Education varies by study - all education levels accepted Current USA resident Speak, read and understand English / Spanish a plus as more opportunity is available to you Able to focus and follow through This is a remote work from home part time gig, you'll need a computer, laptop or mobile device. Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory Here's what you need to get started LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory Pay Info: Up to 250 hr. per single research study session up to $3,000 per multi-session research study We look forward to working with you! Connect with us via email by applying to this posting! This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!

Job DescriptionOn behalf of our client, Noor Staffing Group is currently seeking Bilingual Cantonese Remote Interviewers to work from home as Telephone Interviewers. Bilingual Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a budget-based quality control evaluation. The pay for this position is $15.00 per hour. Bilingual Interviewers will be asked to work between 5 to 6.5 hours per day, 25 - 30 hours per week. Interviewers must work the same daily schedule Monday - Friday. The position for staff will start in January 2026 and is expected to end on May 29, 2026. There is a required paid training that will begin the week of January 20, 2026. Training will be a combination of at-home study and webinar. As a Bilingual Telephone Interviewer, you will: Complete and pass all training activities in a timely manner Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints Read the questions clearly and verbatim to the participant Accurately record outcomes and issues Receive and apply feedback on interviewing skills and project protocols. Position Qualifications: Ability to read, speak, and write English fluently (all training is conducted and prepared in English) Ability to fluently read, speak, and comprehend (CANTONESE/MANDARIN), including reading Chinese characters fluently Bilingual Telephone Interviewing experience, at least 6 months (preferably in a research setting or conducting calls with scripted telephone Strong attention to detail with ability to capture information quickly while conversing Past experience using technology as part of day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing) High school diploma or GED required Background check required Working from home requirements: Must have your own laptop/computer for this role that can connect to AIR systems Hard-wired high-speed internet service with speeds above 50 mbps download/10 mbps upload required - must be able to connect via Ethernet cable connection if needed (within 25ft of workspace) Wireless/WIFI connection is allowed - must have modem/router, no hotspots Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to project staff Proficiency with troubleshooting and using computers Quiet, private space in your home to conduct work Hours & Training: Attend and complete all required training AIR IT orientation session beginning week of January 19, 2026 On-line home study and certification beginning the week of January 26, 2026 5 to 6.5 hour shifts, some exceptions for 8-hour shifts 25 - 30 hours per week, Monday - Friday. No Weekend Hours required at this time. Interviewers are required to work the same shift daily (ex. 8 am - 2:30 pm Monday - Friday) Interviewers must commit to working 5 days a week with little to no cancellations for the duration of the project Successful completion of self-study and web-based training prior to outbound calling Successful completion of certification assessment (and retraining if needed) Project dialing to start on Monday, February 9, 2026 Benefits: Work from home! Paid training Consistent schedule offered - 25 to 30 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday. AIR to provide some IT equipment and resources to work on the project (phone, headset, system access) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Communicate through speech and listening Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen Transport and manipulate equipment and materials weighing between 10-35 lbs. depending on your assignment Sit for long periods of time making phone calls All candidates must be available for the duration of the project. Continued employment eligibility is contingent upon successful completion of mandatory training, verified reference checks, a DMV background check, and criminal background check including Megan's Law. Equal Employment Opportunity Policy The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race (including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or state law such as the California Family Rights Act), domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS The Survey Research Center (SRC) at The Pennsylvania State University is seeking self-motivated, reliable people as part-time phone interviewers. We are actively hiring phone interviewers for the BRFSS, a state-wide research project about U.S. residents' health-related risk behaviors, chronic health conditions, and use of preventive services. * Interviewers will be asked to use a computer or laptop to administer carefully developed research questionnaires via telephone to respondents (people) in Pennsylvania from all walks of life. * The position offers some day-time hours during the week, but the position typically requires working evenings and on the weekends. Candidates MUST have weekend availability. * Depending on location and qualifications, candidates can be hired to work in person or remotely. * Staff members are requested to work at least 8-10 hours a week. * Candidates must have reliable transportation if they work in-person, or reliable internet if they work remotely. * Positions are available immediately. No prior experience in a call center or research is necessary. * Successful candidates will receive paid training sessions developed by experienced managers to help them become a competent and effective interviewer. * These positions are a great opportunity for those looking for flexible part-time work or to get involved in research. To apply, please submit a cover letter and/or resume. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Job Description eligibility updates, document approvals, and document uploading. Qualifications call center insurance eligibility customer service benefits 2-3 years Additional Information $15/hr 3 MONTHS