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Welfare manager skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical welfare manager skills. We ranked the top skills for welfare managers based on the percentage of resumes they appeared on. For example, 20.4% of welfare manager resumes contained hipaa as a skill. Continue reading to find out what skills a welfare manager needs to be successful in the workplace.

15 welfare manager skills for your resume and career

1. HIPAA

Here's how welfare managers use hipaa:
  • Maintained strict confidentiality of sensitive information regarding employee relations, including grievance proceedings and HIPAA regulations.
  • Granted company ability to help clients with HIPAA documentation for auditing and investigative processes.

2. FMLA

Here's how welfare managers use fmla:
  • Coached managers regarding FMLA legal requirements to increase awareness of their responsibility and potential liability.
  • Process all FMLA and Disability requests Maintain accurate and legally compliant records

3. Leave Administration

Here's how welfare managers use leave administration:
  • Led disability and Leave Administration RFP, contract negotiation, developed performance guarantees with successful implementation of new carrier.
  • Streamlined leave administration process; restructured notification and tracking process for greater efficiency and compliance.

4. Plan Design

Plan design refers to preparing a benefits, insurance, or transportation plan for a specific person. Depending on what a company is able to offer to an employee, a different benefits or insurance plan may need to be created. This may require additional data research in order to determine what an employee may require from company benefits.

Here's how welfare managers use plan design:
  • Reviewed and coordinated the implementation of new medical and wellness vendor, including plan design parity, consolidation and design set-up.
  • Negotiated plan design and rates, achieving no cost increase on largest health plan for 2 years.

5. Foster Care

Here's how welfare managers use foster care:
  • Provided Case Management for older adolescents living independently in the community before being emancipated from foster care.
  • Administered Career Development Inventories that assisted adolescent in foster care with post-secondary fields of interest.

6. HRIS

Here's how welfare managers use hris:
  • Managed a staff of 14 employees responsible for Payroll processing, Benefits Administration, Retirement, and HRIS structure.
  • Catalyzed cross-departmental communication by facilitating technical discussions among HRIS, payroll, and vendors while gathering requirements and reporting across departments.

7. Benefit Programs

Here's how welfare managers use benefit programs:
  • Implemented self-funded limited benefit programs for hourly workforce.
  • Establish and lead various task forces in the design and development of various benefit programs and RFP processes involving vendor changes.

8. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how welfare managers use human resources:
  • Strengthened relationships with all mine Human Resources offices.
  • Provide in-depth educational group and individual presentations to company employees regarding all aspects of Human Resources and Risk Management.

9. Welfare Benefits

Here's how welfare managers use welfare benefits:
  • Managed company's health and welfare benefits programs to ensure compliance with regulatory requirements and cost effective, quality administration.
  • Facilitate negotiations for annual health and welfare benefits contracts renewals.

10. Plan Changes

Here's how welfare managers use plan changes:
  • Managed special benefits projects including research regarding plan changes and current benefits trends to ensure Company remains competitive with benefits plans.
  • Assisted in negotiating contract provisions, developed insurance plan changes, analyzed benefits data, managed complex technical projects.

11. Welfare Programs

Here's how welfare managers use welfare programs:
  • Provided implementation of Health and Welfare programs for newly acquired or divested companies and contracts.
  • Manage US Self-Insured and Canada Subsidized Health and Welfare Programs.

12. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how welfare managers use open enrollment:
  • Designed PowerPoint presentations and Open Enrollment brochures.
  • Project Manager for the yearly open enrollment process and implementation.

13. Health Insurance

Here's how welfare managers use health insurance:
  • Assist with enrollment into health insurance, life insurance, long term disability, and other benefits.
  • Created and coordinated benefits awareness campaign in order to improve utilization and cost control of health insurance.

14. Service Delivery

Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.

Here's how welfare managers use service delivery:
  • Interacted with client on specific issues pertaining to day-to-day administration and service delivery and ensured client satisfaction.

15. Wellness Programs

A wellness рrоgrаm іѕ a program or activities such аѕ weight lоѕѕ соmреtіtіоnѕ, еxеrсіѕе, stress management or resistance education, smoking cessation рrоgrаmѕ, аnd prevention рrоgrаmѕ dеѕіgnеd tо рrоmоtе оr іmрrоvе the hеаlth оr fitness оf a person.

Here's how welfare managers use wellness programs:
  • Worked with Director of Benefits to ensure wellness programs were running effectively that includes producing monthly newsletters.
  • Lead comprehensive network-wide wellness programs and communications strategies for union and non-union employees.
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List of welfare manager skills to add to your resume

Welfare manager skills

The most important skills for a welfare manager resume and required skills for a welfare manager to have include:

  • HIPAA
  • FMLA
  • Leave Administration
  • Plan Design
  • Foster Care
  • HRIS
  • Benefit Programs
  • Human Resources
  • Welfare Benefits
  • Plan Changes
  • Welfare Programs
  • Open Enrollment
  • Health Insurance
  • Service Delivery
  • Wellness Programs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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