Welfare supervisor job description

Supervise the day to day operations for the Health & Welfare division within PHR Benefits. Provide high quality and cost-effective solutions to help identify and resolve issues of strategic importance.

Oversee the process, workflow and work product of Health & Welfare staff in the department. Lead, manage and develop team to support overall strategy, guidelines and procedures established for all areas within the Health & Welfare division. Lead the design, implementation and administration of system solutions to manage and track Health & Welfare programs. Provide support to the leadership team with a focus on creating efficient solutions to solve for the current state while being mindful of long term departmental objectives. Act as a liaison to project teams working through Health & Welfare initiatives while ensuring overall alignment of objectives and project milestones.
Essential Responsibilities:

Manage, oversee and provide direction to support staff with respect to daily operations, prioritization of duties specific to Health & Welfare plans, projects, operational standards and performance management.

Manage full range of implementation and day-to-day efficiencies for the Health & Welfare team.

Ensure alignment with key stakeholders and leadership, including the Benefits and Welfare Committees, to ensure PHR Benefits is in line with Health & Welfare initiatives.

Responsible for planning, developing, assessing and evaluating escalated issues for action and/or follow-up including overseeing the resolution recommendations.

Provide recommendations to leadership team for allocation of resources and temporary staffing.

Consult with both in-house and external attorneys as needed in ensuring all plans stay in compliance and go through the appropriate annual non-discrimination testing.

Work with auditors and submit appropriate test files to ensure proper filings and compliance as needed.

Demonstrate initiative in identifying alternative solutions to issues in projects and/or departmental processes. Provide recommendations to leadership team as needed to ensure successful completion of project milestones and departmental objectives.

Responsible for ensuring that business processes for functional components of Health & Welfare database are current and adhered to by staff.

Provide technical leadership to high visibility projects as needed for Permanente Human Resources leadership team and all areas of Health & Welfare.

Basic Qualifications:

Experience

Minimum five (5) years of experience working with Health & Welfare plans.

Minimum two (2) years of experience leading initiatives regarding Health & Welfare plans.

Education

Bachelor's degree required, OR four (4) years of experience in a directly related field.

High School Diploma or General Education Development (GED) required.

License, Certification, Registration

N/A

Additional Requirements:

Strong analytical skills, problem solving and critical thinking.

Strong Excel skills a plus.

Excellent verbal and written communication skills.

Preferred Qualifications:

Experience managing an individual and/or teams.

Working knowledge of Erisa Plans as well as exposure to fully and self-insured health plans.

COMPANY: KAISER

TITLE: Supervisor, Health & Welfare

LOCATION: Pasadena, California

REQNUMBER: 1110762

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

· Competitive Healthcare plans through BCBS for you and your dependents (eligibility after 90 of FT employment)

· Vision/Dental/Life Insurance offerings

· Flexible PTO

· Access to an Employee Assistance Program (EAP)

· 403b Retirement Savings Plan (nonprofit version of 401K). Able to contribute immediately upon full-time employment. In addition, the organization will contribute 4% to your savings plan after 12 months of full-time employment regardless if you are contributing.

· Part of the federal student loan forgiveness program

· Access to financial advisors and financial education tools

· Tuition reimbursement options

· Opportunities for further education as well as time to attend trainings/workshops/etc. for personal/professional development

The Role: To provide direct supervision to the case management staff in order to ensure the delivery of quality services to SOS children, foster parents and biological families in order to achieve the particular case goal as outlined and explained in the client service plan.

Responsibilities :

Supervise all child welfare services, including intake, case management and foster home placements, while monitoring clinical and legal services.

1. Work with the Village Director and other supervisory staff to develop and implement other programs to ensure that necessary services are provided to SOS children and their families.
2. Provide regularly scheduled and documented supervision with case management staff.
3. Ensure that complete, accurate, and current documentation is maintained for all SOS children.
4. Conduct quarterly file reviews.
5. Facilitate and participate in family and team meetings. As needed, provide consultation to foster parents to ensure adequate understanding of case dynamics.
6. Prepare monthly foster care agency performance report, and meet with APT monitor monthly.
7. Monitor foster homes in accordance with DCFS 402 standards and act as liason to the DCFS Foster Home Licensing Agent.
8. Participate in the agencies annual Foster Parent Law Implementation Plan.
9. Responsible for the implementation and coordination of SACWIS requirements.
10. Develop relationships and coordinate with DCFS, LANS and other community agencies for the maximum utilization of available resources to address all service goals.
11. Prepare for and attend required case meetings, ACR’s, court dates, and staffing as required.
12. Submit reports as required by the Village Director.
13. Maintain communication with other staff to ensure coordination of efforts.
14. Perform on-call duties as needed.
15. Communicate problems and issues within the department to the Village Director.
16. Complete all mandatory DCFS, agency and job specific training.
17. Perform other duties as assigned.
18. Comply with all SOS policies, state, federal, county and city laws, rules and regulations.
19. Participate in ongoing professional development workshops and seminars as required by the organization and other governing bodies.
20. Facilitate professional development and training opportunities for case management staff.
21. Attend required staff meetings, agency meetings, supervision and other meetings as requested.
22. Supervise all programs under the direction of the Director of Programs and Services.
23. Timely completion of all DCFS required paperwork, including 906, 1420 and 1425.

Qualifications:

1. MSW or other relevant DCFS approved Masters Degree.
2. Three years direct service child welfare experience and 1 year experience in supervising child welfare staff; or 5 years direct service child welfare experience and proven leadership skills.
3. DCFS Child Welfare Employee Licensure required; 402 Licensure preferred or ability to pass 402 licensure test within 3 months of employment.
4. Experience in behavior management programs and needs assessment helpful.
5. Ability to work with DCFS, courts, and other social service systems.
6. Ability to pass DCFS required criminal background check including CANTS/SACWIS and SORS.
7. Ability to provide required DCFS Medical Report/TB test.
8. Valid Illinois driver's license with acceptable driving record; insured and reliable transportation.
9. Sensitivity to the cultural and socioeconomic characteristics of clients and staff.
10. Ability to relate to the Agency staff and to the public in a courteous and professional manner.
11. Ability to work in a team environment.
12. Strong communication and organizational skills.
13. Ability to exercise discretion and independent judgment.
14. Ability to handle sensitive and confidential materials.
15. Reliable, punctual, and able to manage multiple tasks.
16. Ability to work flexible hours.
17. Ability to work in an alcohol, tobacco and drug-free environment.
18. Commitment to SOS Children’s Villages Illinois philosophy and mission.

ADA DISCLAIMER/STATEMENT: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Position responsibilities are intended to describe those functions that are essential to the performance of this job. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position.

Employees holding this position will be required to perform any other job-related duties requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

SOS CHILDREN’S VILLAGES ILLINOIS is an equal opportunity employer. Employment, assignment, and promotion practices are carried out in accordance with all applicable laws, rules, regulations and orders without regard to race, religion, color, national origin, physical handicap, social handicap, sex, age, or ancestry.