· You will be required to push, pull, and lift up to, but not limited to, 100lbs during your shift.
Other Physical Requirements :
· You will be required to speak, listen, and respond to clients frequently. Must be able to notice potential safety issues as they present themselves.
Position Context Requirements
· Works with frustrating situations
· Coordinate activities of others to achieve objectives.
· Teaching others, formally or informally.
· Participation in group activities requiring interpersonal skills and cooperation.
· Working under time pressures – Rush or urgent deadlines.
· Handling of multiple assignments, conflicting demands or priorities.
· Maintain attention to detail over extended period of time continually aware of variations in changing situations.
· Quick reaction or immediate response to emergencies.
· Research, fact finding, interpretation, investigation required in preparing reports or evaluations.
· Responsible for money and equipment.
· Work is performed independently or with minimal on-site supervision.
GENERAL RESPONSIBILITES:
Membership Software
The WC uses Mosoclub software to maintain memberships, billing, attendance, payments, services, inventory, and reports.
You will have to learn how to, but not limited to:
· Enter a new member into the system.
· Determine type of membership and payment.
· Change membership plans, update memberships, renew memberships.
· Must be able to count money correctly.
· Must be able to run Credit Cards.
· Must be able to Open and close shift and drawer count.
· Must be able to complete deposit and match to software program.
· Sell products and enter correct dollar amounts.
· Must be able to update inventory and reports.
Fitlinxx
The WC uses the Fitlinxx Personal Training program to develop all members a fitness program on it. Fitlinxx keeps up with what each client is doing on the equipment, repetitions, sets, weights, body compositions, and tracks performance. The Fitlinxx program is much like a diary or journal for tracking purposes.
You will have to learn how to, but not limited to:
· Enter a new member into the system.
· Develop a fitness routine for each person.
· Teach clients their routine, set up range of motion, settings, weights that will meet the need for each client.
· Be able to change existing programs and develop a variety of programs that are safe and effective.
· Check Caps off.
· Email clients about status of workout.
Fitness Equipment
· Be able to identify, demonstrate, and explain the purpose of every piece of fitness equipment in the Facility.
· Must understand the muscle groups each machine works.
· Must be able to teach different populations how to get on and off equipment.
· Must be able to recognize safety issues related to equipment and correct problem.
Kinesiology/ Anatomy
· Must be able to describe different types of Strength, Cardiovascular, and Flexibility Training Programs.
· Must be able to develop a variety of workout programs to meet the needs of each client.
· Must be able to list Major Muscle Groups, movements, and exercise related to the muscle groups.
Sales/ Programs
· Must be able to explain and teach any client about any of the programs/classes that we offer at the WC. Examples include Group Fitness Classes, Spinning, Gravity Training, Massage Therapy, Aqua Chi, and Personal Training.
· Must be able to give clients the Correct pricing for WC Programs depending on whether they are a member or nonmember.
· Must be able to sell memberships, T-shirts, supplements, etc…
Dress Attire
· Khaki slacks, collared shirt, belt, and dress/ tennis shoes are required, unless stated differently by the director.
· Shirts must be tucked in at all times.
· Name badge and clip badge must be worn at all times when on your shift.
· Refrain from wearing heavy makeup and perfumes.
· Keep jewelry to a minimum.
· No visible tattoos.
· Maintain good hygiene.
Clocking / API
· Recording of time is done by using API.
· Clock in 5 minutes before your shift starts, unless stated differently by director.
· If Full-Time employee is requesting time off or PTO they must request the time off using API. If the employee fails to have PTO time request completed on API, he or she may not be paid for the PTO once time has been approved on API.
· If Part-Time employee is requesting time off he or she must complete a “Time off Sheet”.
Performance Improvement
Performance Improvement is our way of tracking and monitoring the things that we do. It allows us to improve on certain daily functions.
PI includes:
· Cleaning Check List including vacuuming, sweeping, mopping, cleaning windows.
· Recording Refrigeration Temperatures
· Maintenance of the Equipment documentation and repair documentation on excel spreadsheet.
· First Aid checklist
· Crash Cart and AED’s checklist
Front Desk
· Must be able to use Word and Excel.
· Must be able to explain membership policies to each member, require signature, and scan documentation
into the system.
· Must be willing to help Director with any and all projects and programs as requested.
· Must be willing to update bulletin boards.
· Must review, understand, and be able to explain all Policy & Procedure of the WC, which are located on intranet.
· Must be able to use Outlook to communication.
· May be requested to write articles for newsletter.
· Must be able to open/close facility.
· Must be able to operate all software programs utilized by the Wellness Center.
Evaluations
· Must learn script for evaluations and the purpose for each procedure.
· Must be able to take height & weight properly.
· Must learn how to use the Omron Body Fat analyzer and be able to explain how it works and what is means.
· Must learn and be able to take accurate blood pressure.
· Must know how to take a heart rate.
· Must be able to explain the purpose of Health and Weight profile (Wellsource).
· Must be able to recognize when a physicians release may be need prior to a participant beginning his/her program.
· Must be able to recognize participant’s limitations and train them safely.