Wellness program coordinator job description

Job DescriptionJob Summary: Provides coaching, supervision, and casework services to clients in a Group Home while managing all aspects of the program within the home.
Supervisory Responsibilities:
Trains new Child Wellness Coaches and Coordinators in accordance with VQ, state, and federal requirements. Provides coaching and supervision of clients in individual and group settings as part of a multidisciplinary team to achieve treatment goals. Provides supportive individualized coaching and training in daily living skills such as personal hygiene, nutrition, budgeting, and food preparation and purchase. Additionally, actively supporting the member in planning and achieving their treatment plan goals.


Duties/Responsibilities:
Responsible for overall compliance of the program while adhering to licensing standards, contract, TI Model, and VisionQuest policies and procedures. Ensure all shifts are covered and and all staff ratios are adhered to (this may include covering a shift for a coach or coordinator). Being available after hours for if staff need assistance with incidents, crisis episodes or staff shortages. Presents clear, informative, accurate, and prompt observations (written and verbal) including documentation of member participation and other relevant information as primarily assessed through member report and/or observation. Must maintain member records according to established policies and procedures. Conducts and participates in audits. Serves as liaison between member’s team, stakeholders, and VisionQuest. Maintains professionalism in all interactions and documentation. Provides supervision, direction, and support to all wellness coaches and clients. Intervenes in crisis situations and demonstrates ability to provide individualized crisis management through appropriate de-escalation techniques. Observes and reports health safety functions including medication related issues, fire safety and emergency response, infection control, and any other incidents outlined in the policies and procedures that may risk the safety of our members. Maintains accountability of the members and Wellness Coach to our program structure and scheduled activities. This may include providing collaborative leadership and role-modeling. Completes all necessary documentation for members during their residence, this may include development of individualized treatment plan, intake and discharge documentation, and any other documentation required by the agency, state, and federal policies. Transports clients in agency vehicles as necessary. Wellness Coach may be asked to utilize their own personal vehicle, if approved according to the company’s transportation policy. Attends and participates in in-service training and Wellness Coach meetings. Will assist in orientation, training and evaluation of new and current Wellness Coach Ensures that all equipment and vehicles are being maintained. This may include general upkeep of equipment and vehicle. An individual may qualify for the position if the individual is able to “perform safely” the essential functions of the position with or without a reasonable accommodation. “Perform safely” means to perform without causing a direct threat to the health or safety of the individual or others that cannot be eliminated by reasonable accommodation, as defined by 42 U.S.C. #12111(b) and the EEOC’s regulations, 29 C.F.R #1630.2(r). Performs related duties as assigned.


Required Skills/Abilities:
Demonstrates working knowledge of communication skills used to foster positive growth including active listening skills. Possesses knowledge of contemporary influences on adolescents including social stressors and group cultures. Possesses basic knowledge of the behavioral attributes of mental health disorders that children and adolescents may be diagnosed. Possesses basic knowledge of psychotropic medications prescribed for children and adolescents. Demonstrates skill in the development of individualized productive relationships with members and staff. Demonstrates basic writing skills including legible handwriting, correct spelling and grammar. Demonstrates the ability to evaluate members and assist in the achievement of their treatment goals. Demonstrates the ability to provide appropriate crisis and emergency response.


Education and Experience:
High school diploma or general education diploma (GED) Must be at least 21 years of age Requires eligibility to drive and require applicants have a good driving record. Must provide a 5 year driving record Fingerprint clearance required Physical Exam, TB Test and drug screening One year childcare experience


Physical Requirements:
Prolonged periods of standing, sitting and supervision Must be able to lift up to 15 pounds. Able to travel as needed. Must be able to obtain First Aid Certification (CPR) and fingerprint clearance Availability to work evenings, weekends, and holidays


VQ Expectations:
Company Mission - Knowledge of, and supports, the organization’s mission as primarily assessed through supervisory review/observations. Confidentiality - Maintains confidentiality in accordance with established policies and procedures and complies with HIPAA guidelines as primarily assessed through supervisory review/observations and incident reporting. Mandatory Reporting - Demonstrates knowledge of applicable regulatory requirements governing mandated child abuse/neglect reporting requirements. Reports any suspected abuse or neglect as required by law as primarily assessed through supervisory review/observations and incident reporting. Code of Conduct - Demonstrates respect for members, family, guests, and colleagues in accordance with established policies and procedures. Maintains attendance record and is punctual in all aspects of the company schedules. Adheres to the dress code and maintains professionalism in all affairs. This will be primarily assessed through supervisory review/observations. Collaborative Teamwork - Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment as primarily assessed through supervisory review/observations. Problem Solving - Communicates information, including the identification and communication of problems/issues with appropriate team and management staff in a timely manner, and positively engages in effective problem-solving, as primarily assessed through supervisory review/observations. Boundaries - Maintains appropriate boundaries in all interactions with members and staff in accordance to established policies and procedures as assessed through supervisory review/observations. Flexibility and Openness - Demonstrates openness to supervision and flexibility to incorporate other points of view in order to improve performance as assessed through supervisory review/observations. Self-Care - Demonstrates knowledge and integration of personal self-care including the development of an individualized self-care plan as assessed through supervisory review/observations. Cultural Diversity - Demonstrates awareness and sensitivity to diversity issues and recognizes triggers, biases, beliefs, and does not allow them to interfere with care, service delivery and job performance as assessed through supervisory review/observations. Policies and Procedures - Knowledge of, administers and adheres to all company policies and procedures and state regulations for staff and members as assessed through supervisory review/observations.


Additional Information:
Benefits: Medical, Dental, Vision, 401K, STD, 13 Days of PTO plus 40 Hours of AZ Sick time for first year of employment.

VQ is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts

If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!

We are currently seeking a Wellness Program Coordinator for our Connections for Living (Memory Care) Department at our community, The Commons at Dallas Ranch, in Antioch, CA.

Schedule: Tuesday - Saturday, 8am to 4:30pm

At MBK, we believe that every resident has the potential to experience joy and pleasure, connection with others, purpose, and self-esteem at every point on the spectrum of the cognitive changes we call dementia. The purpose of the Wellness Program Leader in memory care is to uncover and develop each resident's potential to have these positive daily experiences and to grow. This goal is achieved by creatively planning and implementing a daily Wellness Program using the structures and content provided by MBK.

Essential Job DutiesUnderstand each resident's wellness needs and document them in the Service Plan - 20% :Review the Lifestyle Survey for each new resident prior to move-in and create a plan to welcome and integrate the resident into the Wellness Program beginning on move-in day Identify resident's interests, needs, and potential roles in the first 30 days after move in and incorporate them into the neighborhood's Wellness Program plan Document Wellness Program services provided in each resident's Service Plan Ensure that every resident has large group, small group, and/or individual experiences included in their Service Plan Assist the team to find better ways to meet residents' needs when they express distress through verbal or nonverbal communication Plan and implement Wellness Program Daily Flow - 60% :Plan individual, small group, and large group experiences by reviewing Lifestyle Surveys and finding common needs and interests Create and execute daily Wellness Program using the Daily Flow structure Optimize the use of MBK-provided content, ie. iN2L, Eversound, Joy for All Companion Pets, SingFit, etc. Provide training and support to ensure that Wellness Programs are conducted when the Wellness Program Leader is not present, including evenings and days off Provide training and supplies to enable all memory care team members to support residents' greatest potential - 10%:Encourage and instruct all memory care team members to build relationships with residents, communicate effectively with them, and support their abilities Ensure that adequate and appropriate supplies are always available for team members to initiate individual, small group, and large group experiences Perform administrative tasks necessary to maintain role requirements - 5%: Attend required Teams calls and trainings Contribute to inter-community discussions and projects on Teams groups and channels Contribute content to monthly community newsletter Effectively manage program supplies and services budget Support community sales and marketing efforts by effectively demonstrating programs and providing materials to post on social media - 5%: Highlight Wellness Programs during tours or when other guests are present Take videos and photos of Wellness Programs and provide them for posting on the community's Facebook page or other social media
Additional ResponsibilitiesPerform other job duties or special projects as assigned or requested by the Memory Care Director or Executive Director Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures Understand and comply with all Federal, State, and local regulations, and all company policies and procedures concerning the department Promote and lead with a spirit of teamwork and open communication in accordance with the MBK principles and core values Communicate with caring and professionalism with residents, team members, family members, and other guests Manage expenses within established monthly and annual budgets Minimize waste and misuse of supplies and equipment
RequirementsHigh school diploma or GED Over the age of 18Prior work experience in a similar role supporting people living with dementia or other cognitive differences Excellent communication skills, including ability to speak, write, and read English Ability to empathize with others, understand their needs, and respond in a helpful way Ability to communicate sensitively and professionally with team members, residents, family members, and guests at all times Basic knowledge of Alzheimer's Disease and other dementias Basic computer skills, including Microsoft Office Suite (Word, Excel, Outlook, Teams, etc.) Understanding and compliance with all regulations regarding Resident's Rights Current First Aid Certification Background clearance (per government regulations) Negative TB test Vaccination (per government regulations) Willingness to work TUE-SAT or SUN-THU schedule
Physical DemandsLift 25+ pounds Push a resident safely in a wheelchair Walk up to 5 miles per shift Exert 10-25 lbs. of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects Assist in moving residents in emergency situations Bend, kneel, squat, sit, reach
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.

Mandated Vaccine Information:

Due to the nature of the company's circumstances and business, MBK is mandating the Covid Vaccine for all employees unless team members have a religious or medical accommodation

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.

The wellness coach program coordinator is responsible for drivingconsistent wellness program development, guidelines anddelivery to plan sponsors with diverse employee populations.This position is client-based working alongside plan sponsor's Risk Management team with primary work location based in Bartow, FL.Responsibilities include:- Joining the plan sponsor's wellness team in designing,facilitating and evaluating effectiveness of wellness programs that educate and influence employees at the worksite to lead healthy lifestyles.-- Guide members towards healthy lifestyle behavior changes in wellness areas including nutrition, physical activity, weight management, stress management, tobacco cessation.- Establish rapport with plan sponsors, engage leaders in data driven decision making regarding support for their employees.- Support wellness champion network including different levels of employer leadership and employees from worksite.- Identify the appropriate combination of wellness activities for recommendations on delivery and coordination of wellness programs, community and vendor programs, and monitors effectiveness of the program.- Evaluate and present health assessment data, organizational assessment, claim utilization data, employee survey data, biometric screenings or other data as appropriate.- Utilize preventive guidelines and general health and wellness strategies to achieve goals in the overall health of customers.- Perform research on relevant topics in health promotion and disease prevention, as required for specific customers.- Educate and refer customers on available health resources and Aetna Care Management programs and community resources as appropriate.- Collaborate with teams such as nutritionist, pharmacist,behavioral clinician, health educators, doctors, providers,wellness service providers as well as other internal andexternal partners.- Will serve as subject matter expert on wellness and health improvement opportunities available within Aetna and the community and provides support and training for sales partners as needed.- Travel to multiple plan sponsor locations including Bartow, Winterhaven, Lakeland, Auburndale, Frost Proof, Dundee.
Pay Range

The typical pay range for this role is:

Minimum: 43,700

Maximum: 97,400

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

- Experience encouraging healthy lifestyle behavior changes in wellness areas including nutrition, physical activity, weight management, stress management, tobacco cessation.- Background in motivational interviewing, active listeningskills, Transtheoretical Model, mindfulness-based and other evidence-based coaching techniques preferred.- Demonstrate positive outgoing personality, meets customer where they are on their journey to well-being.- Display genuine focus on building trusting relationships and rapport with customers, internal partners and external vendors including wellness service providers.- Proactive to go the extra mile to deliver on commitments.-Bring personal energy and charisma to increase engagement in wellness- Must be organized, detailed, consistent, hold themselves and other accountable to reasonably meet customer'sexpectations.- Advanced verbal and written communication skills; advanced technical skills using PowerPoint, Word, Excel.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

- See required qualifications

Education

Bachelors degree in Public Health or equivalent experience in related field

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.