Business Operations Consultant jobs at Wells Fargo - 28 jobs

JobID: 210665898 JobSchedule: Full time JobShift: : Are you interested in helping lead a once-in-a-generation transformation at the premier global financial services institution? Ops 2.0 is taking advantage of the strategic opportunities presented by Deposits 2.0, Utilities, and other initiatives to make end-to-end improvements for Ops including both customer and employee experiences. The team works with SME's across different Ops areas to define current states and make recommendations for future states that will enhance our speed to market, technological efficiencies, and human capital management. As a Business Operations Manager in our Operations 2.0 team, you will be at the forefront of transforming our operational processes by leveraging strategic opportunities presented by Deposits 2.0 and other change efforts. You will collaborate with cross-functional teams to influence the design of new deposit products, ensuring operational considerations are met and strategic initiatives are executed effectively. Your role will be crucial in mapping processes, identifying pain points, and leveraging data-driven metrics to improve end-to-end experiences. With your curiosity, courage, and expertise in consulting and product knowledge, you will drive significant improvements and avoid incurring additional operational debt. Job responsibilities * Lead the analysis of operational impacts of new deposit products; predict and mitigate issues. * Collaborate with cross-functional teams to create detailed business cases that support operational recommendations, leveraging data and analytics to drive decision-making. * Drive organizational change within operations using the Prosci ADKAR Model for effective management. * Communicate product vision and benefits to engage stakeholders. * Build and maintain strong relationships with key stakeholders, including senior leadership, operations teams, and external partners. * Act as a trusted advisor on readiness and change management. Required qualifications, capabilities, and skills: * Proven experience in business operations management * Strong analytical skills with the ability to predict and mitigate operational issues. * Experience in leading cross-functional teams and collaborating with various stakeholders. * Excellent communication skills, with the ability to articulate product vision and benefits to engage stakeholders. * Familiarity with change management methodologies, such as the Prosci ADKAR Model. * Ability to build and maintain strong relationships with key stakeholders, including senior leadership and external partners. Preferred qualifications, capabilities, and skills: * Management Consulting experience * Experience in managing the launch of new products, particularly in the financial services sector. * Proficiency in data analytics tools and techniques to drive decision-making. * Experience in human capital management and fostering a collaborative, high-performance culture. * Previous experience in conducting dress rehearsals to assess and address operational gaps.

Become an integral part of our JPMorganChase team! Each day will be unique - bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office. As a 2025 Emerging Talent Summer Experience Intern in JPMorganChase, you will be offered variety, growth, and a great introduction to a range of projects and tasks. You will work with our industry experts to improve processes and identify opportunities that support our legal global businesses. The program is designed to provide a fixed-term on the job experience, and you will be expected to be available to work full time, starting from early June 2026 and for a period of up to 10 weeks. Job responsibilities Provides general administrative support on key departmental day-to-day tasks such as document management, team governance, data maintenance and reporting Actively participates in projects from starting point up to completion and provides support to tasks relating to process documentation, automation, and simplification Required qualifications, capabilities, and skills Fluency in English Strong organization skills and attention to detail Good communicator Ability to manage internal and external requests Able to prioritize and multi-task Pursuing a Bachelor's Degree Preferred qualifications, capabilities, and skills Demonstrated interest in Business Administration, Management, or Governance We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.

Become an integral part of our JPMorganChase team! Each day will be unique - bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office. As a 2025 Emerging Talent Summer Experience Intern in JPMorganChase, you will be offered variety, growth, and a great introduction to a range of projects and tasks. You will work with our industry experts to improve processes and identify opportunities that support our legal global businesses. The program is designed to provide a fixed-term on the job experience, and you will be expected to be available to work full time, starting from early June 2026 and for a period of up to 10 weeks. **Job responsibilities** + Provides general administrative support on key departmental day-to-day tasks such as document management, team governance, data maintenance and reporting + Actively participates in projects from starting point up to completion and provides support to tasks relating to process documentation, automation, and simplification **Required qualifications, capabilities, and skills** + Fluency in English + Strong organization skills and attention to detail + Good communicator + Ability to manage internal and external requests + Able to prioritize and multi-task + Pursuing a Bachelor's Degree **Preferred qualifications, capabilities, and skills** + Demonstrated interest in Business Administration, Management, or Governance We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210693981 JobSchedule: Full time JobShift: : Become an integral part of our JPMorganChase team! Each day will be unique - bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office. As a 2025 Emerging Talent Summer Experience Intern in JPMorganChase, you will be offered variety, growth, and a great introduction to a range of projects and tasks. You will work with our industry experts to improve processes and identify opportunities that support our legal global businesses. The program is designed to provide a fixed-term on the job experience, and you will be expected to be available to work full time, starting from early June 2026 and for a period of up to 10 weeks. Job responsibilities * Provides general administrative support on key departmental day-to-day tasks such as document management, team governance, data maintenance and reporting * Actively participates in projects from starting point up to completion and provides support to tasks relating to process documentation, automation, and simplification Required qualifications, capabilities, and skills * Fluency in English * Strong organization skills and attention to detail * Good communicator * Ability to manage internal and external requests * Able to prioritize and multi-task * Pursuing a Bachelor's Degree Preferred qualifications, capabilities, and skills * Demonstrated interest in Business Administration, Management, or Governance We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.

Step into a pivotal role where your expertise in business analysis will directly shape the future of Business Banking. Join a dynamic team that values innovation, collaboration, and leadership, empowering you to drive impactful solutions for both our customers and the business. You'll be at the forefront of bridging business and technology, transforming challenges into opportunities and making a real difference every day. As the functional leader, your insights and guidance will influence key decisions and foster a culture of excellence across our organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us! As the Business Analysis Manager Vice President within Business Banking, you will research and promote solutions impacting customers both directly and indirectly. You will partner with business and technology teams to overcome challenges and recognize opportunities, translating insights into positive outcomes for the business and customers. You will work across functional teams to promote resolutions, optimize existing processes, and identify new opportunities for improvement. This role requires bridging business and technology, effectively communicating to both areas succinctly and accurately. As the functional leader of the support environment, you will be the primary contact for related issues and ongoing programs. You will offer clear guidance and feedback to colleagues while promoting the values, culture, and brand of Business Banking. Your expertise in business analysis will shape the future of Business Banking, promoting impactful solutions for customers and the business. You will be at the forefront of bridging business and technology, transforming challenges into opportunities. Your insights and guidance will influence key decisions and foster a culture of excellence across the organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us! Job responsibilities Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers Track and follow up on escalated requests, prioritize issues and drive resolution Engage the sales team by responding to questions and research requests on supported requests Maintain process documentation and ensure information is current and accurate Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability Required qualifications, capabilities and skills Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines Strong analytical and problem-solving skills Positive attitude with the ability to build and foster relationships with internal partners and team members Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas Flexible, with ability to work under minimum direction and use independent judgment in decision-making Good interpersonal skills that allow the individual to effectively interact with all levels of management Experience partnering across multiple lines of business and/or organizations Preferred qualifications, capabilities and skills Experience with Business Banking lending and deposit products Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS) 7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking Bachelor's degree in Business, Finance, or Systems; or equivalent work/training

Step into a pivotal role where your expertise in business analysis will directly shape the future of Business Banking. Join a dynamic team that values innovation, collaboration, and leadership, empowering you to drive impactful solutions for both our customers and the business. You'll be at the forefront of bridging business and technology, transforming challenges into opportunities and making a real difference every day. As the functional leader, your insights and guidance will influence key decisions and foster a culture of excellence across our organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us! As the Business Analysis Manager Vice President within Business Banking, you will research and promote solutions impacting customers both directly and indirectly. You will partner with business and technology teams to overcome challenges and recognize opportunities, translating insights into positive outcomes for the business and customers. You will work across functional teams to promote resolutions, optimize existing processes, and identify new opportunities for improvement. This role requires bridging business and technology, effectively communicating to both areas succinctly and accurately. As the functional leader of the support environment, you will be the primary contact for related issues and ongoing programs. You will offer clear guidance and feedback to colleagues while promoting the values, culture, and brand of Business Banking. Your expertise in business analysis will shape the future of Business Banking, promoting impactful solutions for customers and the business. You will be at the forefront of bridging business and technology, transforming challenges into opportunities. Your insights and guidance will influence key decisions and foster a culture of excellence across the organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us! Job responsibilities + Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders + Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers + Track and follow up on escalated requests, prioritize issues and drive resolution + Engage the sales team by responding to questions and research requests on supported requests + Maintain process documentation and ensure information is current and accurate + Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability Required qualifications, capabilities and skills + Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines + Strong analytical and problem-solving skills + Positive attitude with the ability to build and foster relationships with internal partners and team members + Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas + Flexible, with ability to work under minimum direction and use independent judgment in decision-making + Good interpersonal skills that allow the individual to effectively interact with all levels of management + Experience partnering across multiple lines of business and/or organizations Preferred qualifications, capabilities and skills + Experience with Business Banking lending and deposit products + Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS) + 7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking + Bachelor's degree in Business, Finance, or Systems; or equivalent work/training Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: The candidate should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. The candidate should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. The candidate should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 2 years of experience in quantitative analysis At least 2 years of experience in qualitative analysis At least 1 year of experience in people management At least 1 year of experience in project management At least 2 years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management 3+ years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. Capital One is open to hiring a Remote Employee for this opportunity. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $175,500 - $200,300 for Sr. Business Manager New York, NY: $210,500 - $240,300 for Sr. Business Manager Remote (Regardless of Location): $175,500 - $200,300 for Sr. Business Manager Anytown, IL: $175,500 - $200,300 for Sr. Business Manager McLean, VA: $193,000 - $220,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: + Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands + Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One + Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics + Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies + Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis + Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently + Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability + Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management + Strong business judgment, leadership and integrity: The candidate should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business + Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. The candidate should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results + Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills + Clear results orientation: display an intense focus on achieving both short and long term goals. The candidate should be able to drive and execute an agenda in an uncertain and fluid environment + Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: + Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) + At least 2 years of experience in quantitative analysis + At least 2 years of experience in qualitative analysis + At least 1 year of experience in people management + At least 1 year of experience in project management + At least 2 years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets Preferred Qualifications: + Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering + 5+ years of experience in quantitative analysis + 5+ years of experience in qualitative analysis + 2+ years of experience in people management + 2+ years of experience in product development + 2+ years of experience in financial modeling + 2+ years of experience in economic forecasting + 2+ years of experience in project management + 3+ years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. Capital One is open to hiring a Remote Employee for this opportunity. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $175,500 - $200,300 for Sr. Business Manager New York, NY: $210,500 - $240,300 for Sr. Business Manager Remote (Regardless of Location): $175,500 - $200,300 for Sr. Business Manager Anytown, IL: $175,500 - $200,300 for Sr. Business Manager McLean, VA: $193,000 - $220,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: + Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands + Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One + Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics + Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies + Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis + Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently + Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability + Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management + Strong business judgment, leadership and integrity: The candidate should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business + Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. The candidate should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results + Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills + Clear results orientation: display an intense focus on achieving both short and long term goals. The candidate should be able to drive and execute an agenda in an uncertain and fluid environment + Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: + Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) + At least 2 years of experience in quantitative analysis + At least 2 years of experience in qualitative analysis + At least 1 year of experience in people management + At least 1 year of experience in project management + At least 2 years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets Preferred Qualifications: + Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering + 5+ years of experience in quantitative analysis + 5+ years of experience in qualitative analysis + 2+ years of experience in people management + 2+ years of experience in product development + 2+ years of experience in financial modeling + 2+ years of experience in economic forecasting + 2+ years of experience in project management + 3+ years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. Capital One is open to hiring a Remote Employee for this opportunity. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $175,500 - $200,300 for Sr. Business Manager New York, NY: $210,500 - $240,300 for Sr. Business Manager Remote (Regardless of Location): $175,500 - $200,300 for Sr. Business Manager Anytown, IL: $175,500 - $200,300 for Sr. Business Manager McLean, VA: $193,000 - $220,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines of Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. As a Quant Analytics Associate- Regulatory Operations in Remediations & Corrections, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase. You will address affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues. To succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service. Job responsibilities Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps. Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data. Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review. Automate repetitive analytics steps across cases using SAS macros and other relevant tools. Develop and apply analytics skills to deliver best-in-class solutions for customer issue treatment. Required qualifications, capabilities, and skills Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting and capability to learn and work with tools such as SAS, SQL, Python, or R. Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues. Excellent attention to detail and commitment to accuracy. Ability to communicate complex findings clearly to both technical and non-technical stakeholders. Experience working in a fast-paced, deadline-driven environment and ability to work collaboratively across multiple teams and lines of business. High level of motivation and initiative and strong organizational and time management skills. Commitment to delivering exceptional customer service. Preferred qualifications, capabilities, and skills Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields) Proficiency in data analysis tools and techniques (e.g., SAS, SQL, Python, R).

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job DescriptionDevelops profitable business account relationships and increased profitability from existing and new accounts. Identifies business opportunities based on knowledge of clients, markets, products and services. Makes sales presentations to existing and/or prospective clients informing them of benefits of using the organization's products and services to meet their needs. Implements and maintains an effective referral network and call program to promote sales Basic Qualifications - Bachelor's degree, or equivalent work experience - Seven to nine or more years of relevant work experience - Ability to travel (local and regional, some national) Preferred Skills/Experience- Prior business card field sales experience, targeting companies between $10-50MM in annual revenue- Well-developed sales and new business development skills, including the development of sales strategies and goals and closing skills - Thorough knowledge of unit payment products - Basic knowledge of the organization and its products, services and operations - Basic knowledge of product marketing, client service issues, and organization operations - Strong marketing, negotiation and decision-making skills - Strong organizational and problem-solving skills - Strong customer service/relation skills with ability to creatively resolve client concerns and issues - Excellent interpersonal, presentation, verbal and written communication skills - Good understanding of basic accounting principles related to financial transactions Location Expectations This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile Excellent written, visual, and verbal communication skills Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks Developing knowledge of data analytics and data literacy Direct experience in check fraud prevention and management Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment Preferred qualifications, capabilities, and skills Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized Implements a product-level collection strategy consisting of controls, financials, and resourcing needs Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances Lead the automation of manual operational reporting and related processes to improve efficiency Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields Proven ability to manage and implement operational effectiveness initiatives Proven ability to operate within the product development life cycle and agile methodologies Demonstrated success in managing and executing operational effectiveness initiatives Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements Exceptional analytical and problem-solving skills, with a keen attention to detail Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities Preferred qualifications, capabilities, and skills Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus In-depth knowledge of operations, reporting, and business analysis best practices Experience driving process improvement initiatives with a strong focus on risk management and control frameworks Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments Commitment to ongoing professional development and staying current with industry trends and best practices

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. **Job responsibilities** + Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery + Considers and plans for upstream and downstream implications of new product features on the overall product experience + Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers + Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle + Writes the requirements, epics, and user stories to support product development + Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization + Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise in product management or a relevant domain area + Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile + Excellent written, visual, and verbal communication skills + Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks + Developing knowledge of data analytics and data literacy + Direct experience in check fraud prevention and management + Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment **Preferred qualifications, capabilities, and skills** + Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. **Job responsibilities** + Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives + Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices + Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized + Implements a product-level collection strategy consisting of controls, financials, and resourcing needs + Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs + Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market + Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements + Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries + Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances + Lead the automation of manual operational reporting and related processes to improve efficiency + Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields + Proven ability to manage and implement operational effectiveness initiatives + Proven ability to operate within the product development life cycle and agile methodologies + Demonstrated success in managing and executing operational effectiveness initiatives + Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements + Exceptional analytical and problem-solving skills, with a keen attention to detail + Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously + Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders + Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement + Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities **Preferred qualifications, capabilities, and skills** + Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus + In-depth knowledge of operations, reporting, and business analysis best practices + Experience driving process improvement initiatives with a strong focus on risk management and control frameworks + Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner + Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively + Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments + Commitment to ongoing professional development and staying current with industry trends and best practices JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210685308 JobSchedule: Full time JobShift: : Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Job responsibilities * Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives * Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices * Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized * Implements a product-level collection strategy consisting of controls, financials, and resourcing needs * Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs * Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market * Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements * Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries * Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances * Lead the automation of manual operational reporting and related processes to improve efficiency * Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields * Proven ability to manage and implement operational effectiveness initiatives * Proven ability to operate within the product development life cycle and agile methodologies * Demonstrated success in managing and executing operational effectiveness initiatives * Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements * Exceptional analytical and problem-solving skills, with a keen attention to detail * Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously * Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders * Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement * Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities Preferred qualifications, capabilities, and skills * Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus * In-depth knowledge of operations, reporting, and business analysis best practices * Experience driving process improvement initiatives with a strong focus on risk management and control frameworks * Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner * Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively * Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments * Commitment to ongoing professional development and staying current with industry trends and best practices

JobID: 210678810 JobSchedule: Full time JobShift: Day : Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Claims and Disputes, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities * Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery * Considers and plans for upstream and downstream implications of new product features on the overall product experience * Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers * Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle * Writes the requirements, epics, and user stories to support product development * Analyzes contact volumes and customer journey/friction points across a variety of channels to drive product feature prioritization * Refines strategies and solutions to enhance self-service utilization and reduce customer contact volume Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise in product management or a relevant domain area * Proficient knowledge of the product development life cycle activities including discovery and requirements definition, and strong use of planning and strategy tools such as Jira Align and Agile * Excellent written, visual, and verbal communication skills * Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks * Developing knowledge of data analytics and data literacy * Direct experience in check fraud prevention and management * Proficient in using collaboration platforms such as Confluence and SharePoint to drive project documentation and team alignment Preferred qualifications, capabilities, and skills * Experienced in leveraging SQL and SAS for efficient data extraction and analysis, enabling actionable insights and informed business strategies

JobID: 210701682 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $104,500.00-$150,000.00; Elgin,IL $104,500.00-$150,000.00 The Workforce Management Reporting team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes. As a Vice President, Business Analysis Manager within Workforce Management for J.P. Morgan's Wealth Management Business Development and Solutions, you will play a pivotal role in shaping and delivering reporting and insights that drive both Workforce Management and Operational excellence. You will collaborate closely with Workforce Management, Service Center leaders, functional support teams, and product teams to define and refine data, reporting, and insight requirements. Leveraging your expertise in Contact Center and Workforce Management reporting, along with your strengths in collaboration, communication, data storytelling, and presentation, you will translate complex data into actionable insights. If you are a creative thinker who is self-motivated, confident, and organized-and thrive on independently driving assignments aligned with our department's goals and the broader WFM Reporting roadmap-you may be the ideal addition to our team. Job responsibilities * Develop data repository complete with the appropriate data model, data structure, data hierarchy and enhanced summarization capabilities to align with corporate standards * Maintain all documentation on source of truth and core calculations for each of the WFM data elements and reports * Design reporting/visualizations that provide easy-to-navigate interfaces and clear data displays (Time period, charts, graphs, highlights, trends and patterns, etc.) * Embed comprehensive validation. quality controls and inspections to ensure reports are consistently providing accurate insights. This includes designing, updating and maintaining reports that meet the firm's audit control requirements * Partner with stakeholders to gather a holistic set of report requirements (data needs, design preferences, filters, refresh rate, etc.) * Act as data expert on all WFM reports and data elements across all core products (ie:Webstats/Genesys, Alvaria, Service Desktop, IVR, Call Miner, etc) * Build operating models and workflows to support optimum efficiency across internal processes; work closely with work stream owners to track and report progress of growth initiatives Required qualifications, capabilities, and skills * 5 years in WFM/Call Center reporting and analytics * 2 years with development of data warehouse/repository and managing large scale projects * High level of proficiency using Microsoft Office products such as Word and PowerPoint * Experience with SQL and writing database queries * Prior experience creating high quality presentations used for executive level management communication and data visualization with the ability to tell a compelling story using analytics (example presentation required during second interview round) * A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating ability to work in an unstructured, dynamic environment * Strong organizational skills and detail-orientation, comfort juggling a dynamic and complex piece of work; Ability to articulate complex data to non-data users in a way that would be easily understood Preferred qualifications, capabilities, and skills * Excellent end-to-end problem solving skills, including developing logical, actionable recommendations * Strong leadership and communication skills (both verbally and written) * Advanced analytic skills utilizing tools such as Tableau, Alteryx and Excel. * Experience with WFM systems; direct experience with Alvaria WFM system is a plus

Lead the strategy, delivery, and optimization of technology solutions that enable our wealth management business. This role focuses on driving digital transformation, enhancing advisor and client experiences, and ensuring robust, compliant platforms for investment and advisory services. Key Responsibilities: Technology Strategy & Roadmap: Define and execute a technology roadmap aligned with wealth management objectives, including digital client engagement, portfolio management, and advisor tools. Platform Modernization: Oversee modernization of legacy systems and integration of WealthTech solutions, ensuring scalability and security. Innovation & Digital Enablement: Champion emerging technologies (AI, analytics, APIs) to improve personalization, advisory efficiency, and operational automation. Regulatory Compliance: Ensure technology solutions meet wealth management regulatory requirements (FINRA, SEC, etc.) and support risk management frameworks. Stakeholder Collaboration: Partner with business leaders, product managers, and vendors to deliver technology initiatives that enhance client experience and advisor productivity. Data & Insights: Drive data strategy for wealth platforms, enabling advanced analytics and reporting for investment performance and client insights. Vendor & Ecosystem Management: Manage relationships with WealthTech vendors and fintech partners to deliver best-in-class solutions. KPIs & Success Metrics: Digital Adoption: % increase in advisor adoption of new platforms % increase in client engagement through digital channels (mobile/web). Platform Performance: System uptime and reliability (target: 99.9%). Reduction in platform latency and transaction processing time. Innovation Impact: Number of new digital capabilities deployed annually (e.g., AI-driven insights). % improvement in operational efficiency through automation. Regulatory & Risk Compliance: Zero critical compliance breaches related to technology. Timely completion of all regulatory audits and technology risk assessments. Client Experience: Increase in Net Promoter Score (NPS) for digital wealth platforms. Reduction in client onboarding time via technology enhancements. Cost Efficiency: % reduction in technology operating costs through modernization and vendor optimization. Behavioral Expectations & Leadership Competencies: Strategic Influence: Ability to articulate technology vision and influence senior stakeholders across business and IT. Change Leadership: Drive adoption of new platforms and processes, fostering a culture of innovation and agility. Collaboration & Communication: Build strong partnerships with advisors, operations, compliance, and technology teams to deliver integrated solutions. Client-Centric Mindset: Prioritize solutions that enhance advisor productivity and client experience. Decision-Making Under Ambiguity: Navigate complex regulatory and business environments with sound judgment and risk awareness. Talent Development: Mentor and develop team members, promoting continuous learning and technical excellence. Innovation Orientation: Stay ahead of WealthTech trends and proactively introduce emerging technologies that create competitive advantage. Education Bachelor's Degree (preferred) OR equivalent experience (required) Work Experience 7+ years of relevant experience (required) Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (3+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid