Employee Relations Manager jobs at Wells Fargo - 21 jobs

JobID: 210688644 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $175,750.00-$260,000.00 Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. Job responsibilities * Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. * Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. * Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. * Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. * Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. * Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. * Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. * Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. * Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. Required qualifications, capabilities, and skills * Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. * Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. * Experience working with technology and control mechanisms that implement entitlements. * Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. * Familiarity with entitlements operations and model design trade-offs. * Strong analytical, problem-solving, and critical-thinking skills. * Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. Preferred qualifications, capabilities, and skills * Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. * Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. * Knowledge of workflow automation and attribute governance. * Experience with audit readiness and compliance tracking. * Ability to foster a culture of innovation and continuous improvement. * Experience in change management and training delivery. * Experience preparing executive-level presentations and risk assessments.

Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. **Job responsibilities** + Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. + Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. + Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. + Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. + Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. + Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. + Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. + Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. + Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. **Required qualifications, capabilities, and skills** + Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. + Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. + Experience working with technology and control mechanisms that implement entitlements. + Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. + Familiarity with entitlements operations and model design trade-offs. + Strong analytical, problem-solving, and critical-thinking skills. + Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. **Preferred qualifications, capabilities, and skills** + Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. + Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. + Knowledge of workflow automation and attribute governance. + Experience with audit readiness and compliance tracking. + Ability to foster a culture of innovation and continuous improvement. + Experience in change management and training delivery. + Experience preparing executive-level presentations and risk assessments. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $175,750.00 - $260,000.00 / year

The Strategy & Solutions Delivery Team is hiring a Senior Associate, Horizontal Delivery associate to support the new Global Payments Human Resource Business Partner team. The Senior Associate plays a critical role in leading and executing core Human Resources processes and keeping a continuous feedback loop with their clients for process improvements and efficiencies, along with planning, monitoring and coordinating logistics for a number processes, such as talent management and performance management activities. Role & Responsibilities Analyzing and reporting on talent data for HR Business Partners and their respective client groups (inclusive of building custom data reports as needed) to advance overall talent strategies Managing process communications and creating or sharing templates for local core HR process communications Supporting client-facing HR Business Partners and the specific teams they support with general inquiries and requests (such as updating remote work arrangements, compensation, promotion and/or large scale org changes in Workday or via the HR Help Center) Leading and owning weekly horizontal delivery meetings, monthly partner meetings, Performance Management Champion community meetings and kickoff meetings with HR Business Partners for specific Tech client group Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities Develop walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or “train the trainer” sessions Prepare consolidated summaries for business leaders to describe outcomes of talent conversations Review survey data and partner with HR Business Partners to develop insights and summaries Manage project work-streams and/or small-scale projects in support of team goals or business needs Design and maintain HR calendar of activities and deliverables for clients and HR Business Partners Provide feedback to help drive continuous improvement of these programs Ensure alignment with other HR Business Partner teams & Horizontal Delivery teammates Lead HRBPs through Discover integration onto Capital One systems & processes, as it relates to Human Resources Basic Qualifications High School Diploma, GED or equivalent certification At least 2 years of experience in human resources At least 1 years of client facing experience or consulting experience At least 1 year of experience in project or process management Preferred Qualifications Professional Human Resources Certification or Project Management Professional Certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $96,500 - $110,100 for Sr. Associate, HR Business Partner Richmond, VA: $87,700 - $100,100 for Sr. Associate, HR Business Partner Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

JobID: 210684828 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $175,750.00-$260,000.00; New York,NY $175,750.00-$260,000.00 Global Human Resources (HR) Business Resiliency's mission is to continuously improve our businesses' ability to provide outstanding products and services to our customers in the event of any disruption. As a Business Resiliency and Incident Management Director in Human Resources, you will lead a high performing team, promoting innovative solutions for the Business Resiliency community. You will act as the executive liaison with the Global Human Resources and Firm-wide Resiliency Office leadership teams, lead incident response for both for HR business processes and firmwide employee support. You will provide leadership to your team supporting their functional tasks within the Business Resiliency team. Your strategic oversight will help strengthen globally and provide guidance to your team. In this role, you will ensure alignment to Human Resources' Business Resiliency procedures and engage in strategic initiatives to assist the evolution of the Business Resiliency framework for the global function. Job Responsibilities: * Lead and Inspire: Manage incidents globally for Human Resources (HR) and firm-wide Employee Support, ensure proper response to disruptions and transparency to HR and Market / Location leadership so they remain abreast of incident response and status, support resiliency lifecycle process through planning, testing and quality monitoring. * Collaborate and Execute: Represent the HR Business Resiliency team globally and with the Firmwide Resiliency Office (FRO) to ensure the resiliency agenda is understood and able to be executed by practitioners in the business. * Strategize and Innovate: Strengthen the resiliency lifecycle framework by staying on top of new technology, including Artificial Intelligence and solutions to combat emerging threats and bring strategy to life by leading the team through new ways to approach resiliency. * Connect and Cultivate: Build and nurture relationships, globally, to represent HR Business Resiliency and bolster our overall resiliency. Required qualifications, skills, and capabilities: * 7+ years in Business Resiliency/Continuity, Crisis Management, Project Management, and/or Process Development and Improvement * Proven people leader with a focus a track record of driving metrics-driven performance and on maintaining motivation, leading a high performing team, providing coaching, succession planning and driving innovation * A disruptor willing to challenge processes or practices that could be more effective. * Ability to handle pressure situations and communicate effectively in both verbal and written channels to senior leaders in the organization * A master relationship builder, adept at managing connections across all levels and able to influence senior leaders and drive with a sense of urgency to ensure business readiness activities are complete * Flexibility to support the business during disruptive events that span regions, weekends, and holidays. * Work independently and multitask in a fast-paced environment. Preferred qualifications, skills, and capabilities: * Business continuity and/or crisis management experience (accreditations are favorable e.g., Certified Business Continuity Professional (CBCP)) * Robust understanding of Human Resources within the financial industry. * Experience thriving in regulated environments.

Are you passionate about responsible AI and risk management? Join us to shape the future of AI governance in HR, drive adoption of innovative frameworks, and ensure robust oversight of AI use cases. Collaborate with cross-functional teams and make a meaningful impact on employee experience and firmwide AI strategy. As an Executive Director - HR Chief Data Office, AI Governance Lead in our HR and Employee Experience Data Risk Management team, you will lead the implementation and adoption of AI risk governance frameworks. You will partner with Technology, Legal, Privacy, Model Risk, and enterprise AI governance teams to ensure consistent case evaluation, regulatory alignment, and oversight of AI use cases affecting employees and workforce processes. This high-visibility role offers the opportunity to modernize review processes, uplift model testing capabilities, and drive compliance with emerging AI regulations. Job responsibilities Lead implementation and adoption of AI risk governance frameworks, including education, use criteria, procedures, and operational readiness. Drive consolidation, remediation, and end-to-end review of HR AI cases, establishing consistent intake, triage, and evidence standards. Manage and improve AI case governance operations, including forums and coordination with firmwide AI governance bodies. Oversee compliance with emerging AI regulations and develop model testing capabilities for bias, harm, fairness, and other risk dimensions. Develop, maintain, and report key AI governance metrics, including incidents, time-to-feasibility, and production readiness. Partner with Technology, Legal, Privacy, Model Risk, Data Owners, Controls, and enterprise AI governance to ensure policy alignment. Lead communication, stakeholder engagement, and change-management activities to drive understanding and adoption of AI governance models. Provide leadership, coaching, and oversight to case managers and analysts, ensuring consistent governance and high-quality risk assessments. Prepare and deliver executive-level dashboards, risk updates, and materials for senior leadership and governance committees. Required qualifications, capabilities, and skills Demonstrated success managing and improving risk-related governance processes, ideally AI-focused or in a technical risk area. Experience using metrics to quantify and evaluate governance process effectiveness. Strong stakeholder management and communication skills, with experience presenting complex risk issues to senior leadership. Ability to manage and differentiate among multiple risk types, including AI bias, privacy, commercial, reputational, and operational risks. Experience developing or establishing risk governance processes from the ground up. Comfort with AI/ML concepts, including model development, validation, deployment, and root-cause analysis of AI-related incidents. Experience leading, coaching, or quality-controlling the work of case managers or analysts responsible for risk evaluation. Preferred qualifications, capabilities, and skills AI or model governance experience in financial services or other regulated industries.

Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. Job responsibilities Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. Required qualifications, capabilities, and skills Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. Experience working with technology and control mechanisms that implement entitlements. Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. Familiarity with entitlements operations and model design trade-offs. Strong analytical, problem-solving, and critical-thinking skills. Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. Preferred qualifications, capabilities, and skills Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. Knowledge of workflow automation and attribute governance. Experience with audit readiness and compliance tracking. Ability to foster a culture of innovation and continuous improvement. Experience in change management and training delivery. Experience preparing executive-level presentations and risk assessments.

JobID: 210685128 JobSchedule: Full time JobShift: : Are you passionate about driving responsible AI innovation in a dynamic, people-focused environment? Join us to lead a new Center of Excellence dedicated to testing and monitoring AI solutions that support HR and Employee Experience. You will have the opportunity to shape the future of AI governance, collaborate with cross-functional teams, and make a meaningful impact on how we support our employees. This is your chance to champion ethical AI practices and deliver enterprise-grade solutions. As an Executive Director, AI Testing & Monitoring - HR & Employee Experience in the HR & Employee Experience CDAO team, you will establish and lead a new Center of Excellence focused on ensuring the accuracy, fairness, security, and governance of all AI and ML systems supporting HR and Employee Experience. You will partner with internal and external stakeholders to design, operate, and continuously improve a centralized testing framework, delivering trustworthy and explainable AI solutions. Job responsibilities: * Establish and lead the AI Testing & Monitoring Center of Excellence for HR and Employee Experience, setting its mission, strategy, and success metrics. * Serve as the accountable owner for model quality assurance and ethical compliance across all HR and Employee Experience AI use cases. * Align testing standards with firmwide AI risk management and governance frameworks. * Design and operationalize a dual-lane testing model for generative and statistical/ML AI solutions. * Implement continuous monitoring pipelines and dashboards to detect model drift, data quality issues, and policy violations. * Define and maintain standard metrics, SLAs, and certification thresholds for production readiness and operational health. * Act as the primary executive interface for external vendors delivering testing capabilities, overseeing vendor performance, budget, and contract management. * Ensure vendor alignment with security, privacy, and regulatory standards, and drive innovation through automated testing, synthetic data, and bias mitigation techniques. * Partner with HR and Employee Experience product teams to embed testing checkpoints throughout the AI development lifecycle. * Collaborate with Compliance, Legal, Model Risk, and Operational Risk teams to ensure traceability, auditability, and regulatory adherence. * Deliver regular executive dashboards and readouts to HR leadership and governance committees, and champion a culture of responsible AI by educating stakeholders on best practices and ethical principles. Required qualifications, capabilities, and skills: * Minimum 10 years of experience in AI/ML governance, data science, or AI product leadership, with at least 5 years in a regulated enterprise environment and Advanced degree in Data Science, Statistics, Computer Science, or related discipline. * Proven experience building or managing model testing or validation functions, ideally within financial services, technology, or consulting. * Deep understanding of generative AI and large language model evaluation techniques, including prompt variance testing, bias audits, hallucination metrics, and guardrail evaluation. * Strong grounding in statistical and predictive model validation, including drift analytics, bias detection, and performance monitoring. * Exceptional cross-functional influence and vendor management skills. * Demonstrated ability to translate technical risk concepts into business and ethical language for senior executives. Preferred qualifications, capabilities, and skills: * Experience with automated testing, synthetic data generation, and AI judging techniques. * Familiarity with enterprise MLOps, data lineage, and cataloging systems. * Strong understanding of HR and Employee Experience processes and technologies. * Experience working with global teams and managing complex stakeholder relationships. * Excellent communication and presentation skills. * Track record of driving innovation in AI governance and risk management. * Professional certifications in AI, data science, or risk management.

Are you passionate about driving responsible AI innovation in a dynamic, people-focused environment? Join us to lead a new Center of Excellence dedicated to testing and monitoring AI solutions that support HR and Employee Experience. You will have the opportunity to shape the future of AI governance, collaborate with cross-functional teams, and make a meaningful impact on how we support our employees. This is your chance to champion ethical AI practices and deliver enterprise-grade solutions. As an Executive Director, AI Testing & Monitoring - HR & Employee Experience in the HR & Employee Experience CDAO team, you will establish and lead a new Center of Excellence focused on ensuring the accuracy, fairness, security, and governance of all AI and ML systems supporting HR and Employee Experience. You will partner with internal and external stakeholders to design, operate, and continuously improve a centralized testing framework, delivering trustworthy and explainable AI solutions. **Job responsibilities:** + Establish and lead the AI Testing & Monitoring Center of Excellence for HR and Employee Experience, setting its mission, strategy, and success metrics. + Serve as the accountable owner for model quality assurance and ethical compliance across all HR and Employee Experience AI use cases. + Align testing standards with firmwide AI risk management and governance frameworks. + Design and operationalize a dual-lane testing model for generative and statistical/ML AI solutions. + Implement continuous monitoring pipelines and dashboards to detect model drift, data quality issues, and policy violations. + Define and maintain standard metrics, SLAs, and certification thresholds for production readiness and operational health. + Act as the primary executive interface for external vendors delivering testing capabilities, overseeing vendor performance, budget, and contract management. + Ensure vendor alignment with security, privacy, and regulatory standards, and drive innovation through automated testing, synthetic data, and bias mitigation techniques. + Partner with HR and Employee Experience product teams to embed testing checkpoints throughout the AI development lifecycle. + Collaborate with Compliance, Legal, Model Risk, and Operational Risk teams to ensure traceability, auditability, and regulatory adherence. + Deliver regular executive dashboards and readouts to HR leadership and governance committees, and champion a culture of responsible AI by educating stakeholders on best practices and ethical principles. **Required qualifications, capabilities, and skills:** + Minimum 10 years of experience in AI/ML governance, data science, or AI product leadership, with at least 5 years in a regulated enterprise environment and Advanced degree in Data Science, Statistics, Computer Science, or related discipline. + Proven experience building or managing model testing or validation functions, ideally within financial services, technology, or consulting. + Deep understanding of generative AI and large language model evaluation techniques, including prompt variance testing, bias audits, hallucination metrics, and guardrail evaluation. + Strong grounding in statistical and predictive model validation, including drift analytics, bias detection, and performance monitoring. + Exceptional cross-functional influence and vendor management skills. + Demonstrated ability to translate technical risk concepts into business and ethical language for senior executives. **Preferred qualifications, capabilities, and skills:** + Experience with automated testing, synthetic data generation, and AI judging techniques. + Familiarity with enterprise MLOps, data lineage, and cataloging systems. + Strong understanding of HR and Employee Experience processes and technologies. + Experience working with global teams and managing complex stakeholder relationships. + Excellent communication and presentation skills. + Track record of driving innovation in AI governance and risk management. + Professional certifications in AI, data science, or risk management. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Are you passionate about driving responsible AI innovation in a dynamic, people-focused environment? Join us to lead a new Center of Excellence dedicated to testing and monitoring AI solutions that support HR and Employee Experience. You will have the opportunity to shape the future of AI governance, collaborate with cross-functional teams, and make a meaningful impact on how we support our employees. This is your chance to champion ethical AI practices and deliver enterprise-grade solutions. As an Executive Director, AI Testing & Monitoring - HR & Employee Experience in the HR & Employee Experience CDAO team, you will establish and lead a new Center of Excellence focused on ensuring the accuracy, fairness, security, and governance of all AI and ML systems supporting HR and Employee Experience. You will partner with internal and external stakeholders to design, operate, and continuously improve a centralized testing framework, delivering trustworthy and explainable AI solutions. Job responsibilities: Establish and lead the AI Testing & Monitoring Center of Excellence for HR and Employee Experience, setting its mission, strategy, and success metrics. Serve as the accountable owner for model quality assurance and ethical compliance across all HR and Employee Experience AI use cases. Align testing standards with firmwide AI risk management and governance frameworks. Design and operationalize a dual-lane testing model for generative and statistical/ML AI solutions. Implement continuous monitoring pipelines and dashboards to detect model drift, data quality issues, and policy violations. Define and maintain standard metrics, SLAs, and certification thresholds for production readiness and operational health. Act as the primary executive interface for external vendors delivering testing capabilities, overseeing vendor performance, budget, and contract management. Ensure vendor alignment with security, privacy, and regulatory standards, and drive innovation through automated testing, synthetic data, and bias mitigation techniques. Partner with HR and Employee Experience product teams to embed testing checkpoints throughout the AI development lifecycle. Collaborate with Compliance, Legal, Model Risk, and Operational Risk teams to ensure traceability, auditability, and regulatory adherence. Deliver regular executive dashboards and readouts to HR leadership and governance committees, and champion a culture of responsible AI by educating stakeholders on best practices and ethical principles. Required qualifications, capabilities, and skills: Minimum 10 years of experience in AI/ML governance, data science, or AI product leadership, with at least 5 years in a regulated enterprise environment and Advanced degree in Data Science, Statistics, Computer Science, or related discipline. Proven experience building or managing model testing or validation functions, ideally within financial services, technology, or consulting. Deep understanding of generative AI and large language model evaluation techniques, including prompt variance testing, bias audits, hallucination metrics, and guardrail evaluation. Strong grounding in statistical and predictive model validation, including drift analytics, bias detection, and performance monitoring. Exceptional cross-functional influence and vendor management skills. Demonstrated ability to translate technical risk concepts into business and ethical language for senior executives. Preferred qualifications, capabilities, and skills: Experience with automated testing, synthetic data generation, and AI judging techniques. Familiarity with enterprise MLOps, data lineage, and cataloging systems. Strong understanding of HR and Employee Experience processes and technologies. Experience working with global teams and managing complex stakeholder relationships. Excellent communication and presentation skills. Track record of driving innovation in AI governance and risk management. Professional certifications in AI, data science, or risk management.

Join our HR Control Management (CM) Team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. As a Control Manager Vice President in the HR Controls team, you will be part of a team that ensures strong and consistent controls are observed across the firm. Your role involves fostering a proactive risk and control culture, engaging with HR business leaders to assess strategies, guide risk management, and identify process improvements. Additionally, you will lead the identification and management of operational risks, provide independent risk advisory support, and oversee the execution of Control and Operational Risk Evaluation (CORE) to mitigate financial, regulatory, and reputational risks. Job Responsibilities Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions Lead the identification, escalation, monitoring and measuring of operational risk in accordance with firm-wide operational risk programs Lead and provide independent risk and control advisory support and risk challenge, inclusive of targeted reviews, root cause analysis, and developing sustainable and strategic risk mitigation solutions Provide additional process and program portfolio support, activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other control programs Required qualifications, capabilities, and skills Bachelor's degree or equivalent experience required 7+ years of experience in HR, controls, audit, quality assurance, risk management, or compliance Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Exceptional interpersonal skills along with exceptional collaboration and relationship building skills Ability to understand a process and associated risk to inform control design Solid critical thinking, attention to detail and analytical skills Able to synthesize large amounts of data and formulate appropriate conclusions including understanding root cause/identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk Preferred qualifications, capabilities, and skills Flexible, adaptable to shifting priorities and able to manage competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment Excellent change management, decision making, problem solving, continuous improvement, executive communication, and teamwork skills Implementation skills including writing action plans and procedures and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making Human Resources experience Financial Services experience Additional Information This role requires the ability to physically work in our offices 5 days a week Applicants must be authorized to work for any employer in the U.S. We are unable to provide immigration sponsorship or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas) Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring

Are you a creative problem solver passionate about investigating facts and transforming data into strategic action to manage risk and accelerate outcomes? Our dynamic team within the CFO function is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative risk management. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you're ready to lead with vision and drive meaningful change, we invite you to join our team and help shape the future of our business intelligence systems. As a Vice President Vendor Risk Review Lead in the HR Vendor Management team, you will shape risk oversight and decision-making to enable strategic outcomes, leveraging your action-oriented approach and deep JPMC expertise. Join a dynamic team of talented professionals who value your insights and champion continuous innovation. Here, you'll be empowered to develop creative solutions that enhance efficiency, manage risk, and drive the future of our data-driven HR initiatives. We stay ahead of industry trends, leveraging a data-first approach and emerging HRIT technologies to accelerate decision-making and revolutionize operations-all while maintaining the highest standards in risk management, information security, and cybersecurity. If you're ready to make a strategic impact in an environment that values innovation and collaboration, we want to hear from you. Job Responsibilities Provide audit and testing assistance for HR Vendor Management processes Track and follow up on dormant vendors to ensure appropriate action is taken Monitor and follow up on vendor risk action plans to ensure timely completion Oversee DM/ES (Delivery Manager/Executive Sponsor) maintenance and change management activities Manage and respond to data privacy events related to vendor management Support Workforce Technology (WF Tech) business risk decisions Triage Workforce Technology (WF Tech) issues and coordinate appropriate responses Conduct research and follow up on vendor risk reviews to ensure closure and compliance Required qualifications, capabilities and skills Bachelor's degree 7+ years of experience in vendor risk management, business controls, vendor management, legal, sourcing, or related roles Experience with evaluating vendor risk and controls, how it impacts the organization and how to resolve or remediate those risks Strong analytical and problem-solving skills with a track record of delivering solutions Experience with data analysis tools and languages, such as Excel Excellent communication and presentation skills Ability to manage multiple global projects and priorities in a fast-paced environment Preferred qualifications, capabilities and skills Familiarity with supply chain management Experience with information security and cybersecurity Familiarity with machine learning techniques and tools Additional Information This role requires the ability to physically work in our Columbus office 5 days a week. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas). Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.

JobID: 210699899 JobSchedule: Full time JobShift: : Are you a creative problem solver passionate about investigating facts and transforming data into strategic action to manage risk and accelerate outcomes? Our dynamic team within the CFO function is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative risk management. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you're ready to lead with vision and drive meaningful change, we invite you to join our team and help shape the future of our business intelligence systems. As a Vice President Vendor Risk Review Lead in the HR Vendor Management team, you will shape risk oversight and decision-making to enable strategic outcomes, leveraging your action-oriented approach and deep JPMC expertise. Join a dynamic team of talented professionals who value your insights and champion continuous innovation. Here, you'll be empowered to develop creative solutions that enhance efficiency, manage risk, and drive the future of our data-driven HR initiatives. We stay ahead of industry trends, leveraging a data-first approach and emerging HRIT technologies to accelerate decision-making and revolutionize operations-all while maintaining the highest standards in risk management, information security, and cybersecurity. If you're ready to make a strategic impact in an environment that values innovation and collaboration, we want to hear from you. Job Responsibilities * Provide audit and testing assistance for HR Vendor Management processes * Track and follow up on dormant vendors to ensure appropriate action is taken * Monitor and follow up on vendor risk action plans to ensure timely completion * Oversee DM/ES (Delivery Manager/Executive Sponsor) maintenance and change management activities * Manage and respond to data privacy events related to vendor management * Support Workforce Technology (WF Tech) business risk decisions * Triage Workforce Technology (WF Tech) issues and coordinate appropriate responses * Conduct research and follow up on vendor risk reviews to ensure closure and compliance Required qualifications, capabilities and skills * Bachelor's degree * 7+ years of experience in vendor risk management, business controls, vendor management, legal, sourcing, or related roles * Experience with evaluating vendor risk and controls, how it impacts the organization and how to resolve or remediate those risks * Strong analytical and problem-solving skills with a track record of delivering solutions * Experience with data analysis tools and languages, such as Excel * Excellent communication and presentation skills * Ability to manage multiple global projects and priorities in a fast-paced environment Preferred qualifications, capabilities and skills * Familiarity with supply chain management * Experience with information security and cybersecurity * Familiarity with machine learning techniques and tools Additional Information * This role requires the ability to physically work in our Columbus office 5 days a week. * Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas). * Final job grade level and corporate title will be determined at time of offer and may differ from this posting. * This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.

Are you a creative problem solver passionate about investigating facts and transforming data into strategic action to manage risk and accelerate outcomes? Our dynamic team within the CFO function is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative risk management. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you're ready to lead with vision and drive meaningful change, we invite you to join our team and help shape the future of our business intelligence systems. As a Vice President Vendor Risk Review Lead in the HR Vendor Management team, you will shape risk oversight and decision-making to enable strategic outcomes, leveraging your action-oriented approach and deep JPMC expertise. Join a dynamic team of talented professionals who value your insights and champion continuous innovation. Here, you'll be empowered to develop creative solutions that enhance efficiency, manage risk, and drive the future of our data-driven HR initiatives. We stay ahead of industry trends, leveraging a data-first approach and emerging HRIT technologies to accelerate decision-making and revolutionize operations-all while maintaining the highest standards in risk management, information security, and cybersecurity. If you're ready to make a strategic impact in an environment that values innovation and collaboration, we want to hear from you. Job Responsibilities Provide audit and testing assistance for HR Vendor Management processes Track and follow up on dormant vendors to ensure appropriate action is taken Monitor and follow up on vendor risk action plans to ensure timely completion Oversee DM/ES (Delivery Manager/Executive Sponsor) maintenance and change management activities Manage and respond to data privacy events related to vendor management Support Workforce Technology (WF Tech) business risk decisions Triage Workforce Technology (WF Tech) issues and coordinate appropriate responses Conduct research and follow up on vendor risk reviews to ensure closure and compliance Required qualifications, capabilities and skills Bachelor's degree 7+ years of experience in vendor risk management, business controls, vendor management, legal, sourcing, or related roles Experience with evaluating vendor risk and controls, how it impacts the organization and how to resolve or remediate those risks Strong analytical and problem-solving skills with a track record of delivering solutions Experience with data analysis tools and languages, such as Excel Excellent communication and presentation skills Ability to manage multiple global projects and priorities in a fast-paced environment Preferred qualifications, capabilities and skills Familiarity with supply chain management Experience with information security and cybersecurity Familiarity with machine learning techniques and tools Additional Information This role requires the ability to physically work in our Columbus office 5 days a week. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas). Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Are you a creative problem solver passionate about investigating facts and transforming data into strategic action to manage risk and accelerate outcomes? Our dynamic team within the CFO function is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative risk management. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you're ready to lead with vision and drive meaningful change, we invite you to join our team and help shape the future of our business intelligence systems. As a Vice President Vendor Risk Review Lead in the HR Vendor Management team, you will shape risk oversight and decision-making to enable strategic outcomes, leveraging your action-oriented approach and deep JPMC expertise. Join a dynamic team of talented professionals who value your insights and champion continuous innovation. Here, you'll be empowered to develop creative solutions that enhance efficiency, manage risk, and drive the future of our data-driven HR initiatives. We stay ahead of industry trends, leveraging a data-first approach and emerging HRIT technologies to accelerate decision-making and revolutionize operations-all while maintaining the highest standards in risk management, information security, and cybersecurity. If you're ready to make a strategic impact in an environment that values innovation and collaboration, we want to hear from you. **Job Responsibilities** + Provide audit and testing assistance for HR Vendor Management processes + Track and follow up on dormant vendors to ensure appropriate action is taken + Monitor and follow up on vendor risk action plans to ensure timely completion + Oversee DM/ES (Delivery Manager/Executive Sponsor) maintenance and change management activities + Manage and respond to data privacy events related to vendor management + Support Workforce Technology (WF Tech) business risk decisions + Triage Workforce Technology (WF Tech) issues and coordinate appropriate responses + Conduct research and follow up on vendor risk reviews to ensure closure and compliance **Required qualifications, capabilities and skills** + Bachelor's degree + 7+ years of experience in vendor risk management, business controls, vendor management, legal, sourcing, or related roles + Experience with evaluating vendor risk and controls, how it impacts the organization and how to resolve or remediate those risks + Strong analytical and problem-solving skills with a track record of delivering solutions + Experience with data analysis tools and languages, such as Excel + Excellent communication and presentation skills + Ability to manage multiple global projects and priorities in a fast-paced environment **Preferred qualifications, capabilities and skills** + Familiarity with supply chain management + Experience with information security and cybersecurity + Familiarity with machine learning techniques and tools **Additional Information** + This role requires the ability to physically work in our Columbus office 5 days a week. + Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas). + Final job grade level and corporate title will be determined at time of offer and may differ from this posting. + This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Are you ready to shape the future of work for over 320,000 employees? This is a rare opportunity to lead applied AI and GenAI innovation at scale, delivering high-impact solutions that will define the next era of HR analytics, talent strategy, and employee experience. Join a high-performing team and set the standard for communications, governance, and stakeholder engagement, while driving measurable business impact across the firm. As an Applied AI/ML Director - HR Analytics in the HR leadership team, you will lead a team of approximately 10 Applied AI Practitioners to deliver scalable, business-impactful AI solutions. You will drive cross-pillar influence, ensure robust governance, and set the standard for communications and stakeholder engagement. This full-time, in-office position is responsible for leading all US-based AI/ML and Data Science work for HR firmwide, integrating solutions with cloud-native infrastructure and championing innovation. Job responsibilities Translate complex technical concepts into actionable business insights for senior HR, Tech, and Product stakeholders Influence, engage, and drive alignment across functions Architect, build, and deploy ML/GenAI models (NLP, LLMs, RAG, agentic workflows) for HR analytics use cases Lead, mentor, and develop a diverse team of Applied AI Practitioners, fostering collaboration, upskilling, and internal mobility Integrate solutions with HR data lake and cloud-native infrastructure (AWS, Databricks) Champion reusable ML assets, feature stores, and standardized pipelines Ensure understanding and adherence to controls and governance processes for model development and deployment Surface risks, drive closed-loop feedback, and optimize for scale, reliability, and performance Navigate cross-pillar dynamics and surface ROI/reputational impact Required qualifications, capabilities, and skills BS/B.Tech/MS/PhD in AI/ML or a relevant field, with advanced degrees such as MS or PhD highly valued. 10+ years hands-on experience in ML/GenAI model development and deployment Strong in AI/ML fundamentals, Statistics, and knowledge of classical AI and Algorithms Strong problem-solving ability Proven leadership of technical teams in applied AI/ML Exceptional communication skills; able to influence and engage senior stakeholders Deep expertise in Python, TensorFlow, PyTorch, and cloud-native infrastructure (AWS, Databricks) Experience with NLP, LLMs, agentic workflows, and scalable ML architectures Preferred qualifications, capabilities, and skills Experience in financial services, Human Resources, or regulated industries Familiarity with agentic workflows, LLMs, GenAI, and cloud platforms Proven ability to scale AI/ML solutions across complex, multi-stakeholder environments

Are you ready to shape the future of work for over 320,000 employees? This is a rare opportunity to lead applied AI and GenAI innovation at scale, delivering high-impact solutions that will define the next era of HR analytics, talent strategy, and employee experience. Join a high-performing team and set the standard for communications, governance, and stakeholder engagement, while driving measurable business impact across the firm. As an Applied AI/ML Director - HR Analytics in the HR leadership team, you will lead a team of approximately 10 Applied AI Practitioners to deliver scalable, business-impactful AI solutions. You will drive cross-pillar influence, ensure robust governance, and set the standard for communications and stakeholder engagement. This full-time, in-office position is responsible for leading all US-based AI/ML and Data Science work for HR firmwide, integrating solutions with cloud-native infrastructure and championing innovation. **Job responsibilities** + Translate complex technical concepts into actionable business insights for senior HR, Tech, and Product stakeholders + Influence, engage, and drive alignment across functions + Architect, build, and deploy ML/GenAI models (NLP, LLMs, RAG, agentic workflows) for HR analytics use cases + Lead, mentor, and develop a diverse team of Applied AI Practitioners, fostering collaboration, upskilling, and internal mobility + Integrate solutions with HR data lake and cloud-native infrastructure (AWS, Databricks) + Champion reusable ML assets, feature stores, and standardized pipelines + Ensure understanding and adherence to controls and governance processes for model development and deployment + Surface risks, drive closed-loop feedback, and optimize for scale, reliability, and performance + Navigate cross-pillar dynamics and surface ROI/reputational impact **Required qualifications, capabilities, and skills** + BS/B.Tech/MS/PhD in AI/ML or a relevant field, with advanced degrees such as MS or PhD highly valued. + 10+ years hands-on experience in ML/GenAI model development and deployment + Strong in AI/ML fundamentals, Statistics, and knowledge of classical AI and Algorithms + Strong problem-solving ability + Proven leadership of technical teams in applied AI/ML + Exceptional communication skills; able to influence and engage senior stakeholders + Deep expertise in Python, TensorFlow, PyTorch, and cloud-native infrastructure (AWS, Databricks) + Experience with NLP, LLMs, agentic workflows, and scalable ML architectures **Preferred qualifications, capabilities, and skills** + Experience in financial services, Human Resources, or regulated industries + Familiarity with agentic workflows, LLMs, GenAI, and cloud platforms + Proven ability to scale AI/ML solutions across complex, multi-stakeholder environments JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $223,250.00 - $325,000.00 / year

JobID: 210688638 JobSchedule: Full time JobShift: : Join our dynamic team as a AI Program Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a AI Project Manager within JPMorgan Chase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. Job responsibilities * Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. * Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. * Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments. * Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives. * Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. * Create executive-level presentations and documentation to effectively communicate program status, strategies, and outcomes to senior leadership. Required qualifications, capabilities, and skills * 7+ years of experience leading and managing complex programs or projects, delivering results across various business units. * Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution. * Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies. * Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting. * Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development. * Knowledge of Agile processes and proficiency in JIRA/Confluence to manage and track project progress efficiently. Preferred qualifications, capabilities, and skills * Experience integrating artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. * Ability to implement automation to streamline project workflows and increase operational efficiency. * Commitment to fostering a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. * Experience mentoring team members to support their professional growth and enhance project management capabilities.

Join our dynamic team as a AI Program Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a AI Project Manager within JPMorgan Chase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. Job responsibilities Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments. Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives. Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. Create executive-level presentations and documentation to effectively communicate program status, strategies, and outcomes to senior leadership. Required qualifications, capabilities, and skills 7+ years of experience leading and managing complex programs or projects, delivering results across various business units. Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution. Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies. Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting. Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development. Knowledge of Agile processes and proficiency in JIRA/Confluence to manage and track project progress efficiently. Preferred qualifications, capabilities, and skills Experience integrating artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. Ability to implement automation to streamline project workflows and increase operational efficiency. Commitment to fostering a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. Experience mentoring team members to support their professional growth and enhance project management capabilities.

Join our dynamic team as a AI Program Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development. As a AI Project Manager within JPMorgan Chase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy. You will also be responsible for building and leading diverse teams, delegating tasks effectively, and fostering an environment of continuous learning and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. **Job responsibilities** + Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. + Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. + Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments. + Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives. + Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. + Create executive-level presentations and documentation to effectively communicate program status, strategies, and outcomes to senior leadership. **Required qualifications, capabilities, and skills** + 7+ years of experience leading and managing complex programs or projects, delivering results across various business units. + Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution. + Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies. + Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting. + Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development. + Knowledge of Agile processes and proficiency in JIRA/Confluence to manage and track project progress efficiently. **Preferred qualifications, capabilities, and skills** + Experience integrating artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. + Ability to implement automation to streamline project workflows and increase operational efficiency. + Commitment to fostering a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. + Experience mentoring team members to support their professional growth and enhance project management capabilities. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans