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Wells Fargo jobs in Mesa, AZ - 591 jobs

  • Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English)

    Wells Fargo Bank 4.6company rating

    Wells Fargo Bank job in Phoenix, AZ

    About this role: Wells Fargo is seeking an Associate Customer Service Representative - Bilingual (Spanish/English) in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role, you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues. Ability to execute in a fast paced, high demand, metric driven call center environment. Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy. Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers. Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information. Knowledge, understanding and experience of internet, mobile, and social media technology. Job Expectations: Must be able to attend full duration of required classroom training period Ability to work additional hours as needed Must work on-site at the location posted This position is not eligible for Visa sponsorship Must complete and pass required language assessment Eligible to receive language differential Training Schedule: Classroom training will be for 8 weeks, Monday - Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date. We're open 24 hours, 7 days a week. Your regular work schedule will be based on business need and will include working a weekend day and some holidays. Job Location: 2150 W Pinnacle Peak Road, Phoenix, AZ 85027 Posting End Date: 16 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $32k-39k yearly est. 11d ago
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  • Loan Documentation Processor

    Wells Fargo Bank 4.6company rating

    Wells Fargo Bank job in Chandler, AZ

    About this role: Wells Fargo is seeking a Loan Documentation Processor in Credit Card department. Learn more about our career areas and lines of business at *********************** In this role, you will: Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products Perform loan documentation for moderately complex loans Process and close for loan products Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups Receive direction from Loan Documentation supervisor and escalate non-routine questions Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals Interact with immediate Loan Documentation team and functional area on routine process Required Qualifications: 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Experience with systems such as CUSP, FDR, IRRIS/XPM, SVP, or similar Knowledge and understanding of credit cards Independent self-starter with the ability to manage a pipeline of work Ability to analyze applicable policies and procedures to ensure the financial integrity of customers Proven strong phone etiquette skills Experience collaborating with other team members and lines of business to evaluate challenging situations Customer service focus and creative problem-solving techniques Strong analytical skills, high attention to detail and decision making ability Intermediate Microsoft Office skills Excellent verbal, written and interpersonal communication skills Ability to achieve high production and quality standards Be adaptable to constant change Ability to work effectively, as well as independently, in a team environment Job Expectations: S tart date: February 9th, 2026 Location: 2800 S Price Road Chandler, AZ 85286 Training Schedule: Monday-Friday (12 weeks in office) Work Schedule: Tuesday-Saturday 6:00am-3:30pm This position is not eligible for Visa sponsorship This position offers a hybrid work schedule Ability to work additional hours as needed Must be able to attend full duration of required onsite training period Posting End Date: 16 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-36k yearly est. 10d ago
  • CIB Client Service Account Manager- United States- 2026 ReEntry Program

    Jpmorgan Chase & Co 4.8company rating

    Tempe, AZ job

    JobID: 210688159 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $68,000.00-$100,500.00; Jersey City,NJ $78,000.00-$113,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program. Commercial & Investment Bank The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Client Services supports a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities. What We Look For: Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
    $78k-113k yearly Auto-Apply 48d ago
  • QA Lead / Manager - Merchant Business Software Suite (MBSS)

    Bank of America Corporation 4.7company rating

    Chandler, AZ job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. We are seeking an experienced QA Lead/Manager to lead quality assurance efforts for the Merchant Business Software Suite, supporting mobile and payment system initiatives. The ideal candidate will have a deep understanding of merchant payment flows, mobile and POS systems, and the technologies that support them. This role requires both strategic leadership and hands-on QA expertise. Responsibilities: * Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives * Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills * Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met * Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization * Contributes to the technology strategy for their technical domain * Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers * Ensures that execution is aligned with product strategy by working with product management and other stakeholders Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications: * 10+ years of experience managing QA functions within payments, merchant services, or financial systems. * Strong understanding of POS environments, merchant transaction flows, and payment system integrations. * Hands‑on experience testing mobile applications (Flutter experience preferred). * Proficiency with API testing and familiarity with ASP.NET application architectures. * Expertise with test automation frameworks and tools such as Playwright, Selenium, or equivalent. * Demonstrated experience building and maintaining automated UI test suites. * Excellent analytical, problem‑solving, communication, and stakeholder‑management skills. * Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives. Desired Qualifications: * Experience in financial services, payments, or fintech industry. * Familiarity with CI/CD pipelines and test integration tools. * Exposure to Agile development processes and project management tools (e.g., Jira, Confluence). Skills: * Influence * Risk Management * Solution Design * Stakeholder Management * Technical Strategy Development * Analytical Thinking * Application Development * Collaboration * Result Orientation * Solution Delivery Process * Agile Practices * Architecture * Automation * Data Management * DevOps Practices Minimum Education Requirement: Bachelor's degree or equivalent work experience. Shift: 1st shift (United States of America) Hours Per Week: 40
    $84k-103k yearly est. 4d ago
  • 2027 Commercial & Specialized Industries Summer Analyst Program

    Jpmorgan Chase & Co 4.8company rating

    Phoenix, AZ job

    JobID: 210693574 JobSchedule: Full time JobShift: Base Pay/Salary: Boston,MA $38.46-$38.46; Irvine,CA $38.46-$38.46; Denver,CO $38.46-$38.46; Washington,DC $38.46-$38.46; Seattle,WA $38.46-$38.46; San Francisco,CA $38.46-$38.46; New York,NY $38.46-$38.46; Chicago,IL $38.46-$38.46; Los Angeles,CA $38.46-$38.46 Join JPMorganChase's Commercial & Specialized Industries (C&SI) group, serving diverse entities with revenues from $20 million to $2 billion. This role offers direct client work in banking, treasury, and credit, alongside strategic projects to enhance your skills. Benefit from comprehensive training, mentorship, and engagement with senior leaders to kickstart your financial services career, with options for a diversified experience or a focused track in Capital & Advisory Solutions in major cities like Chicago, Houston, and New York. Analysts will gain expertise in financial modeling, credit analysis, and client interactions within a collaborative team environment. How we're organized: As a Summer Analyst within the Commercial & Specialized Industries team, you will hone your skills in financial modeling, credit analysis, and client engagement in a collaborative environment. You have the option to choose between two program tracks: * A diversified experience across various teams and functions, where you will work with regional groups and industry segments such as Agribusiness, Life Sciences, and Technology. * A focused program in Capital & Advisory Solutions, offering exposure to Asset Based Lending, Mid-Cap Financial Sponsors Group, and Syndicated Finance teams, where you will engage in complex financing and analytics. You will prepare client-facing materials, including pitchbooks and marketing decks, and participate in the origination, structuring, and marketing of loan syndication. Syndicated Finance Group Locations: Chicago, Houston Syndicated Finance Group Analysts support the origination, structuring, pricing, negotiation, and distribution of loan syndications for Middle Market and Commercial Real Estate clients in North America by collaborating on debt transactions-including financial modeling, cash flow analysis, term sheet development, credit and capital market presentations-preparing offering and marketing materials for investors, and working with credit professionals on transaction legal documentation. Asset Based Lending Locations: New York, Chicago, Los Angeles, Irvine, Atlanta, Dallas As an Analyst in the ABL group, you will learn credit analysis fundamentals and work with experienced teams on structuring and managing financing solutions, gaining exposure to industry-leading credit, origination, and syndication teams that cover a broad spectrum of industries, contribute to the Commercial Bank's loan portfolio with approximately $44 billion of credit exposure and over 1,000 clients, receive training in lending based on both collateral value and cash flows, and ultimately develop into a specialist with broad credit skills and industry experience. Financial Sponsors Group Locations: New York, Chicago, Los Angeles FSG Analysts develop deal-related and client-facing materials-including pitchbooks and marketing decks-conduct financial analysis in partnership with Credit, Commercial Banking, and Investment Banking teams, participate in client calls for both relationship management and deal execution, and collaborate with C&SI Bankers, Credit Officers, and Product Partners to deliver financing solutions and strategic advisory across Commercial and Investment Banking divisions. In all tracks, Summer Analysts supporting our regional groups will work with C&SI Bankers, Credit Officers, Treasury Officers and Product Partners who cover a variety of industries to provide a range of financing solutions and strategic advisory. Job Responsibilities: Our Summer Analyst Program will provide you with an introduction to client management, credit structuring, and cash management allowing you to develop the necessary skillset to become a successful Full-Time Analyst. The 9-week program will begin with a week of orientation and training, giving you foundational business knowledge you'll build upon throughout the summer. You will also have the opportunity to hear from and network with senior leaders and spend time with peers from programs across the bank at philanthropic and group events. Upon successful completion of the internship program, you may receive an offer of full-time employment in our 2.5 year, full-time C&SI Analyst Program. You'll make an impact by: * Working on financial models to support financing transactions * Preparing marketing materials for use in client meetings (covering topics such as financing alternatives, working capital optimization, and industry analysis) * Learning how to identify treasury product solutions to benefit clients' long-term planning * Collaborate with deal teams regarding business development strategy, including the identification of potential prospects * Developing an understanding of the full breadth of J.P. Morgan products and service offerings * Conducting client and prospect research to support business development efforts Locations we hire for C&SI - Diversified Track: * Atlanta * Austin * Birmingham (Detroit Metro Area) * Boston * Charlotte * Chicago * Dallas * Denver * Houston * Indianapolis * Irvine * Los Angeles * Miami * Nashville * New York City * Philadelphia * Phoenix * San Francisco * Seattle * Washington D.C. Locations we hire for C&SI - Capital & Advisory Solutions Track: * Atlanta * Chicago * Dallas * Houston * Los Angeles * New York City Who We Are Seeking: We are looking for individuals who have an interest in corporate banking and enjoy working with people, building relationships, and providing best-in-class customer experience. Required qualifications, capabilities and skills: * Exceptional verbal and written communication skills * Excellent problem solving and critical thinking skills * Strong attention to detail * Ability to thrive in a fast-paced, collaborative work environment * Pursing a bachelor's degree with an expected graduation date between December 2027 and June 2028 * Candidates must be authorized to work permanently in the U.S. Preferred Qualifications: * Coursework in business, finance, or accounting a plus * Minimum cumulative GPA of 3.2 on a 4.0 scale is preferred FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Please note that your performance in this program will be evaluated for the purpose of assessing a permanent full time offer post-graduation, a role that is likewise ineligible for employment-based immigration sponsorship. Our Mission: At JPMorganChase, we're creating positive change for the diverse clients, customers, and communities we serve. We do this by championing your innovative ideas through a supportive and inclusive culture that helps you every step of the way as you build your career. If you're passionate, curious, and ready to make an impact, we're looking for you. About The Process: To be considered, you must complete the following steps: * Complete this application including selection of city preference. * Your city preference should align with your current internship location. About Us: JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorganChase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans About the Team: Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations. Commercial & Specialized Industries (C&SI) teams provide credit, cash management, capital markets and corporate finance advisory solutions to corporations, municipalities and nonprofits. Core Banking teams generally focus on clients with annual revenues of $20 million to $2 billion. The local delivery model, coupled with the firm's global resources, offers clients customized, comprehensive solutions and personalized service by building long-term relationships.
    $61k-86k yearly est. Auto-Apply 13d ago
  • Virtual Banker III - Plano TX, Columbus OH, Tempe AZ

    Jpmorgan Chase & Co 4.8company rating

    Tempe, AZ job

    JobID: 210686991 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Virtual Banker III within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will act as the main point of contact for a select group of Chase's clients, managing a diverse portfolio of client banking relationships. You will engage clients via both inbound and outbound communication through phone and video, providing strong customer service. Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, connecting them to our team of experts to assist with specialized financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all. Job Responsibilities * Manage assigned customers virtually, building lasting relationships and tailoring product and service recommendations based on financial needs. * Guide and set up self-service options like the Chase Mobile App, Chase.com, and ATMs to enhance customers' banking experience. * Partner with One Chase Partners to connect customers to experts for specialized financial needs. * Demonstrate excellent communication skills, including written, phone, and video, to engage customers, tailor product features, and resolve issues promptly. * Influence, educate, and connect customers to technology, delivering solutions that integrate One Chase products effectively. * Adhere to policies, procedures, and regulatory requirements, operating within risk parameters and meeting compliance obligations. * Achieve or exceed performance metrics related to client engagement and referrals, showing initiative in preventing problems. * Foster a welcoming atmosphere, delivering attentive service, and cultivating relationships with affluent clients by tailoring features and benefits. * Emphasize taking a lead role in delivering an outstanding experience to Chase customers and highlight contribution to the success of the Virtual Bank. * Cultivate relationships with affluent clients, tailoring features and benefits of products and services to customers with differing needs. Required Qualifications, Capabilities, and Skills * Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships. * 2+ years of Branch Banking or equivalent experience in financial services with success in new client acquisition and revenue generation. * Demonstrated client-first attitude with the ability to create a hospitable and friendly experience. * Strong relationship-building skills, showing genuine care and concern during client interactions. * Excellent communication skills, with the ability to engage clients clearly and courteously over the phone, video, and via email. * Proficiency in quickly and accurately learning products, services, and procedures. * Ability to work collaboratively as a team to deliver seamless service with care and sincerity. * Commitment to operating within established risk parameters and compliance obligations, completing required training efficiently. * Proven client service experience or comparable experience. * High school diploma, GED, or equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Experience adhering to banking policies, procedures, and regulatory requirements. * Experienced in retail banking, financial services, or a consultative customer relationship role in related industries, such as hospitality service industries, with a proven track record of success in deepening client relationships and delivering results, including experience in cultivating relationships with affluent clients. * College degree or military equivalent. Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
    $58k-110k yearly est. Auto-Apply 6d ago
  • Legal Operations Processor / Summons & Subpoenas (Legal Services/COO)

    Wells Fargo 4.6company rating

    Wells Fargo job in Tempe, AZ

    About this role: Wells Fargo is seeking four Legal Operations Processors to support the Summons & Subpoenas team in Legal Services within the Chief Operating Office (COO). For additional information on lines of business, refer to the external careers site at *********************** In this role, you will: * Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals * Interact with internal customers * Negotiate with external customers to assure resolutions and deadlines are met * Perform moderately complex administrative, operational and customer support tasks * Provide training to less experienced Operational Legal Specialists * Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement * Receive direction from supervisor and escalate non-routine questions * Seek ways to improve customer service experience and determine proper course of action based on customer needs * Support various operational tasks relating to subpoenas, and other legal documents representing Wells Fargo Location: 1305 W. 23rd Street, Tempe, AZ * Preferred location listed above * Relocation assistance is not available for this position Shift: 8:30 a.m. - 5:00 p.m. AZ; Monday - Friday * Shift is subject to change, and may include overtime, or weekends, based on business needs Training: 8:30 a.m. - 5:00 p.m. AZ; Monday - Friday * Duration: Approx. 6-8 weeks * In-depth on-the-job training, and coaching, to learn about Wells Fargo banking products, procedures, and services will be provided Required Qualifications: * 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Ability to consistently meet or exceed business goals with high production and quality standards, while fostering a team-oriented environment * Ability to thrive in fast-paced, high-demand environment including collaborating effectively, balancing multiple priorities, and making timely, independent decisions to achieve results * Ability to work independently with sound judgment including proactively and innovatively problem-solving to meet enterprise needs * Demonstrated ability to drive organizational change and deliver innovative solutions while managing end-to-end workflows from assignment through completion * Excellent verbal and written communication skills with stakeholders, including internal and external legal counsel, while maintaining integrity and professionalism across the organization * Strong collaboration and influencing skills; effective in matrixed, cross-functional environments and at all organizational levels * Strong project management and organizational leadership skills including driving complex enterprise initiatives, managing multiple concurrent projects, and proactively identifying operational, legal, and project risks to ensure timely, accurate delivery * Extensive legal operations experience interpreting statutes and legal documents, processing legal orders across jurisdictions, collaborating with in-house and outside counsel, and supporting litigation * Financial services experience * Knowledge and understanding of processing and handling summons and subpoenas * Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) Job Expectations: * Ability to work additional hours as needed * Ability to work weekends as needed or scheduled * Adhere to standards outlined with written policy as well as applicable State and Federal regulations * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Willingness to work on-site at stated location(s) on the job opening IMPORTANT INFORMATION: * AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS * Once your application is received, Wells Fargo will make initial contact with you via e-mail * Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile * If your contact information has changed, please update prior to applying to this position * Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. Posting End Date: 18 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-36k yearly est. 10d ago
  • Communications Consultant 2 - Contingent

    Wells Fargo 4.6company rating

    Wells Fargo job in Chandler, AZ

    Title: Internal Communications Consultant Charlotte, NC Duration: 12 months Work Engagement: W2 Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits In this contingent resource assignment, you may: Participate in low to moderately complex initiatives and identify opportunity for process improvements within Communications. Review and analyze basic or tactical Communications assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables. Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Communications. Responsibilities: * Execute a variety of communication initiatives and day‑to‑day activities that support branch and field operations. * Implement communication strategies designed to inform employees, support business objectives, and uphold Wells Fargo's reputation. * Track, analyze, and report on communication performance to ensure messages achieve intended outcomes. * Collaborate and consult with internal stakeholders and customers to gather information, align messaging, and ensure accuracy. * Contribute to publication design, website content updates, and digital publishing tasks; gather and assess team member feedback to recommend communication approaches to leadership. * Participate in efforts to enhance communication processes, tools, and strategies across the organization. Qualifications: * Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship. * 2+ years handling internal communications to employee's experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. * Experience using Dreamweaver, HTML, or other CMS tools to support digital publishing. * Content development experience * Storytelling experience * Strong communication skills both written and verbal * Microsoft Office skills * Team Member Mail (TM Mail) publishing experience. .
    $48k-73k yearly est. 60d+ ago
  • Business Support Manager II - Global AML Ops Strategic Content Manager

    Bank of America 4.7company rating

    Chandler, AZ job

    Charlotte, North Carolina;Chandler, Arizona; Fort Worth, Texas; Phoenix, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************************************** **:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers. Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities. The Business Support Manager II on the AML Strategy & Enablement team will design and deliver compelling, data-driven presentation materials that articulate the strategic vision, performance, and regulatory posture of our Anti-Money Laundering (AML) program. **Responsibilities:** + Transform complex data and compliance narratives into clear, persuasive stories for senior executive management and regulatory audiences + Act as a trusted partner for AML + Craft messaging frameworks for key organizational priorities, ensures consistency and professionalism in all content + Leads efforts to simplify complex concepts for diverse audiences **Required Qualifications:** + 5+ years in financial services, compliance, or risk management with a focus on executive communications or strategic reporting + Proven ability to design and structure executive presentations that tell a clear, compelling story; experience building frameworks and templates for strategic decks + Advanced expertise in PowerPoint and visual storytelling techniques, including layout, design principles, and data visualization + Advanced proficiency in data visualization tools (e.g., Tableau and Power BI) + Strong understanding of AML concepts, regulatory frameworks, and risk management principles; ability to stay current on AML regulatory developments and industry best practices + Ability to translate analytics and business insights into narratives that resonate with senior leadership + Strong strategic thinking, problem-solving, and adaptability to shifting priorities and regulatory changes + Exceptional written and verbal communication skills with a focus on persuasive storytelling; ability to manage sensitive information with discretion + Excellent organizational and time management skills; self-starter with high energy and attention to detail, able to work with minimal supervision **Desired Qualifications** : + Bachelor's degree in communications, Business, Finance, Data Analytics, or related field + Experience in executive communications, strategic messaging, or content development for leadership forums + Familiarity with visual design best practices and tools beyond PowerPoint + Experience with OCC, Federal Reserve, and other regulatory expectations + Ability to coach stakeholders on effective storytelling and presentation delivery + Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational levels + Expertise in executive reporting or board-level communications **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $73k-98k yearly est. 31d ago
  • Security Response Center Shift Supervisor (Mid Night Shift)

    Wells Fargo 4.6company rating

    Wells Fargo job in Chandler, AZ

    About this role: Wells Fargo is seeking a Corporate Security General Associate Manager / Security Response Center Shift Supervisor (Mid Night Shift) In this role, you will: * Supervise varying levels of professionals in consulting and risk based security products and services based on defined protocols, tasks and processes to ensure timely completion, quality and compliance Corporate Security * Identify opportunities for developing, recommending, and implementing physical security equipment standards and policies to minimize the associated risks of criminal incidents against company assets, team members, or customers * Make day-to-day supervisory and tactical decisions and resolve issues related to coordination, installation, upgrade, conversion or servicing of alarm systems, access controls, cameras and all other types of physical security equipment under direction of Corporate Security management * Leverage interpretation of policies, procedures, and compliance requirements * Collaborate and consult with Vendors, Colleagues and managers * Manage allocation of people and financial resources for Corporate Security * Be responsible for selection, evaluation, and development of staff Required Qualifications: * 2+ years of Corporate Security experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 1+ year of Leadership experience Desired Qualifications: * Call center experience demonstrated through work or military experience * Experience in crisis management communications * Ability to provide strong customer service while actively listening and responding in an appropriate manner * Basic knowledge and understanding of emergency procedures and handling emergency situations Job Expectations: * Physical presence at the assigned Security Response Center is required and each employe in this role must work onsite at the location posted or other assigned office. * Ability to work nights, weekends, and/or holidays as needed or scheduled * Flexibility to work in a 24/7 environment, including weekends and holidays This position is for the midnight shift. Posting End Date: 19 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $46k-64k yearly est. 4d ago
  • Technology Support II - Production Management, Issues Management

    Jpmorganchase 4.8company rating

    Tempe, AZ job

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 42d ago
  • Engineering Associate - Java API

    Wells Fargo Bank 4.6company rating

    Wells Fargo Bank job in Chandler, AZ

    About this role: Wells Fargo is seeking an Engineering Associate - Java API to join the Small and Business Banking Technology team. This team supports the full lending journey for small businesses and healthcare professionals, from credit request intake to decisioning, booking, and post-loan support. As part of this agile and innovative environment, you'll contribute to the development and support of backend services and APIs that power critical business lending platforms. This position is part of the Career Opportunities in Development and Engineering (CODE) Program, a two-year direct-hire initiative designed to help individuals from diverse educational and professional backgrounds launch careers in technology. Whether you're a recent graduate, a coding bootcamp alum, or someone with hands-on technical experience, CODE offers a structured pathway into the tech industry-no four-year degree required. As a full-time employee in the CODE Program, you'll begin with immersive onboarding and continue with hands-on training, mentorship, and professional development. You'll be part of a collaborative cohort supported by a dedicated program management team, gaining exposure to real-world projects and building a strong foundation in Java development and API engineering. If you're a curious problem-solver who thrives in fast-paced environments, enjoys learning new technologies, and is passionate about building a career in tech, the CODE Program could be a great fit. In this role, you will: Write, test, and debug Java code to support application development. Collaborate with team members to design and implement new features. Assist in maintaining and improving existing codebases. Participate in code reviews to ensure code quality and adherence to best practices. Work with databases, APIs, and other backend technologies as needed. Troubleshoot and resolve software defects and issues. Document code and processes for future reference. Stay updated with the latest Java technologies and frameworks. Build and consume RESTful APIs using Java. Use build tools such as Maven or Gradle to manage project dependencies and builds. Apply unit testing frameworks like JUnit to validate code functionality. Contribute to Agile ceremonies and iterative development cycles. Apply basic web development knowledge (HTML, CSS, JavaScript) in full-stack or integration scenarios. Required Qualifications: 6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 6+ months of experience in Java development, including the use of build tools such as Maven or Gradle, writing and executing unit tests (JUnit), and working with RESTful APIs or backend services. 6+ months of experience in Agile development environments, including participation in sprints, stand‑ups, and backlog grooming, with the ability to communicate technical issues effectively to both technical and non‑technical teams. 6+ months of experience with basic web development technologies, including HTML, CSS, and JavaScript. Proficiency with Microsoft Office, including pivot tables in Excel, document formatting in Word, email/calendar management in Outlook, and presentation creation in PowerPoint. Proven ability to manage multiple concurrent tasks or projects, meeting deadlines in academic or professional environments. Job Expectations: Demonstrate strong problem-solving skills and attention to detail when analyzing and resolving software issues. Work effectively both independently and as part of a collaborative agile team. Communicate clearly with technical and non-technical stakeholders and show a continuous willingness to learn and grow in a fast-paced environment. Maintain a hybrid work schedule with regular onsite presence at one of the designated office locations. Must reside within commuting distance of a designated office location for the duration of employment or be willing to relocate at personal expense; relocation assistance will not be provided. Actively engage in the two-year CODE Program, including participation in training, mentorship, networking events, and career development activities. Must maintain employment eligibility without requiring visa sponsorship from Wells Fargo now or at any point in the future; only candidates authorized to work for any U.S. employer will be considered. This position is not eligible for Visa sponsorship. Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 23 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $62k-87k yearly est. 2d ago
  • Fraud Analytics and Innovation Lead Analyst

    Bank of America Corporation 4.7company rating

    Phoenix, AZ job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. Responsibilities: * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights * Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products * Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape * Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners * Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies business trends based on economic and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights Required Qualifications: * Minimum 3 years SAS/SQL Coding knowledge and/or experience * Ability to manage multiple projects in a complex and rapidly-changing environment * Ability to work independently as well as part of a team * Demonstrate strong analytical skills * Previous risk/fraud analysis, strategy development, or related experience * Strong written and oral communication skills * Intellectually curious and willing to dive into complete issues\problems and solve Desired Qualifications: * 5+ years of risk analysis, strategy development, or related experience * 5+ years of SAS or SQL Coding experience * Prior experience in Authentication, Fraud, Debit Card or other related risk fields * Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.) * Experience managing relationships and projects with external vendor partners Skills: * Analytical Thinking * Business Analytics * Data and Trend Analysis * Fraud Management * Problem Solving * Collaboration * Innovative Thinking * Monitoring, Surveillance, and Testing * Presentation Skills * Risk Management * Data Visualization * Interpret Relevant Laws, Rules, and Regulations * Issue Management * Oral Communications * Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40
    $57k-90k yearly est. 16d ago
  • Senior Technology Business Systems Consultant

    Wells Fargo 4.6company rating

    Wells Fargo job in Chandler, AZ

    Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. About this role: Wells Fargo is seeking a Senior Technology Business Systems Consultant in the Contact Center as a Service (CCaaS) Agent Controls product team for the Customer Interaction Workspace (CIW) softphone. This team supports the Call Center Modernization initiative to migrate the new softphone through the enterprise. As part of this effort this role will be tasked with identifying and analyze business needs, conduct requirement gathering, and define scope and objectives for companywide / business systems integrated with the technology development and infrastructure, perform user acceptance testing and partner with training /deployment and command centers to support smooth adoption in releases of the product. In this role, you will: * Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems * Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements * Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems * Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions * Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes * Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables * Coordinate communication and information flow between business and technology teams Required Qualifications: * 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of Product Management experience. * 2+ years of Agile experience * 1+ years of Call Routing Platform experience Desired Qualifications: * 2+ years of financial industry experience * 2+ years of experience delivering complex enterprise-wide information technology solutions * Experience with Contact Center Applications such as IVR, Routing and associated systems and platforms used to drive intelligent self-service * Previously working in Product organizations * Experience with writing user stories, Features and EPICs * Working on large and complex applications with multiple stakeholders * Experience working in a dynamic agile environment, supporting applications with multiple dependencies * Leading and conceptualizing a solution for a problem statement * Experience working on Digital products in close integration with other channels (Voice Channel) * Understanding of IVR/IVA and call routing platforms and softphone (UI), including the ability to maintain and configure customer experiences Job Expectations: * Position offers a hybrid work schedule * This position is not eligible for Visa sponsorship * Relocation assistance is not available for this position Locations: * 401 S Tryon St. - CHARLOTTE, North Carolina 28202-1675 * 800 S Jordan Creek Pkwy. - West Des Moines, Iowa 50266 * 5950 Rice Creek Pkwy. - SHOREVIEW, Minnesota 55126 * 2800 S Price Rd. - CHANDLER, Arizona 85286 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $154,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 29 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $87k-154k yearly 2d ago
  • Mortgage Consumer Direct Sales Consultant (SAFE)

    Wells Fargo Bank 4.6company rating

    Wells Fargo Bank job in Tempe, AZ

    About this role: Wells Fargo is seeking a Mortgage Consumer Direct Sales Consultant to support our Consumer Direct Team. Our Consumer Direct team builds strong relationships with consumers and referral partners to help our customers reach their personal and financial goals through homeownership. Mortgage Consumer Direct Sales Consultants provide answers and guidance regarding mortgage-related products and services for clients, customers, and potential customers. Our Mortgage Consumer Direct Sales Consultants thrive on customer interaction and never miss an opportunity to enhance and deepen the customer's relationship. They are skilled communicators, organized, have strong integrity, are highly motivated, and strive to reach and meet goals. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Manage inbound and outbound calls, with follow-up to existing and potential customers offering Wells Fargo mortgage products and services Interact with customers to understand their needs and provide them with high quality customer service; inform prospective and existing customers of Wells Fargo Home Mortgage programs; analyze and offer mortgage loan products based on the client's needs Present recommendations for resolving more complex situations, and exercise some independent judgment while developing understanding of loan applications, pricing loans, or locking loan rates Collaborate with fulfillment partners to meet the needs of our clients throughout the origination process Maintain high standard of client satisfaction by ensuring timely and proactive customer communication Navigate between multiple screens, databases and applications to accurately capture information needed from the customer, while holding a conversation This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 2+ years of Mortgage Consumer Direct Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in loan origination Strong understanding of mortgage sales, origination processes and industry regulations Experience working in goal-driven environments Experience in sales Experience communicating financial concepts to customers Strong communication skills both interpersonal and written and the ability to thrive in a fast-paced environment. Detail-oriented with strong organization and time management skills Job Expectations: This position is not eligible for Visa sponsorship This position offers a hybrid work schedule: one week in office and one week remote Willingness to work on-site at the location(s) listed on the job opening Ability to work weekdays, weekends and holidays as needed or scheduled Site hours of operation are Monday-Friday 9:00 am - 7:00 pm; Saturday 8:30 am - 5:00 pm. Candidate will work two-week alternating schedule 9:00 am - 5:30 pm and 10:30 am - 7:00 pm with one Saturday 8:30 am - 5:00 pm approximately once every four weeks. Hours adjust in March for the time change This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site(************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary Posting End Date: 1 Feb 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $47k-82k yearly est. 46d ago
  • Loan Servicing Representative - Auto Operations

    Wells Fargo 4.6company rating

    Wells Fargo job in Chandler, AZ

    About this role: Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Chandler, AZ. This team is part of our Consumer Lending business. Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today for opportunities in the following areas: * Reinstatements * Legal Letters * Repossession Operations * Vendor Support Invoicing * Impounds * Aftermarket/Letter of Guarantee/Specialty Operation Support * Loss Recovery * Payment Operations * Bankruptcy Operations * Titles In this role, you will: * Support Loan Servicing functional area or processes * Identify opportunities to improve various areas within Loan Servicing and recommend solutions * Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature * Perform moderately complex administrative, transactional, operational, or customer support tasks * Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing * Receive direction from Loan Servicing supervisors * Escalate non-routine questions to experienced individuals * Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations * Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers * Provide guidance to less experienced peers Required Qualifications: * 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: * Experience within auto financial operations and/or automotive industry. * Experience executing in a fast paced, high demand, production environment while balancing multiple priorities. * Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment. * Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties. * Excellent analytical skills with high attention to detail and accuracy. * Ability to navigate multiple computer systems, applications, and utilize search tools to find information. * Customer Service focus with the ability to listen to customer needs and recommend solutions. Job Expectations: * Must be able to attend full duration of training. * Flexible to work any hours between 6 am - 7 pm. * Hours may adjust bi-annually, based on Daylight Savings Time * Work on-site at the location posted * This position does not offer relocation assistance * This position is not eligible for Visa sponsorship Job Location: * 2501 S Price Road - Chandler, Arizona 85286 (109808) Posting End Date: 19 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $57k-91k yearly est. 2d ago
  • Senior Analytics Consultant

    Wells Fargo 4.6company rating

    Wells Fargo job in Chandler, AZ

    Wells Fargo is seeking a Senior Analytics Consultant with strong data expertise to transform complex datasets into actionable insights and present them in a clear, visually compelling way. This role requires advanced SQL skills and experience with Teradata, along with the ability to mine, cleanse, and query data to solve business problems. This person will design and develop visualizations using Tableau and Power BI, integrating multiple data sources to deliver clear, compelling insights for stakeholders, including an executive audience with deep knowledge of business operations and contact center solutions. This person will be working closely with team members to research problem statements, conceive new ideas to generate efficiencies and work independently to create content that resonates with target audiences. Creativity in problem-solving and data storytelling is essential. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: * Develop and manage business intelligence solutions for the organization, ensuring accurate integration of multiple data sources. * Perform data mining, cleansing, and optimization to support investigative analytics and problem-solving. * Research application performance and generate findings to forecast key trends requiring remediation. * Collaborate with team members to collect and analyze data for new initiatives aligned with OKRs. * Analyze business requirements and assist with design, development, and launch of standardized reports for stakeholders across technology and product organizations. * Create and maintain documentation, including design specifications, requirements, and user guides for recurring analytics deliverables. * Participate in brainstorming sessions to determine KPIs and performance metrics based on recent programs implemented. * Design and maintain dashboards in Power BI and Tableau that integrate data sources and provide actionable insights. * Build presentations and communicate findings effectively to executive and operational audiences. * Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors * Perform moderately complex data analysis to support and drive strategic initiatives and business needs * Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements * Lead or participate on large cross group projects * Mentor less experienced staff * Collaborate and consult with peers, colleagues, external contractors, and mid-level managers to resolve issues and achieve goals * Leverage a solid understanding of compliance and risk management requirements for supported areas Required Qualifications: * 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 4+ years of SQL experience including writing complex queries * 2+ years of data mining, cleansing, and query optimization * 2+ years of experience building reports and dashboards in Tableau, Power BI, or comparable Desired Qualifications: * 2+ years financial services experience * Experience with Contact Center applications such as IVR, routing, and self-service platforms. * Extensive Knowledge and understanding of research and analysis * Ability to research and analyze data sources for daily workflow, Ad-Hoc and long-term research projects as well as audit projects. * Experience building and modifying moderate to complex SQL queries using Teradata (SQL) against multiple enterprise databases * Experience building reports in Tableau to verify workflow completeness, work with Tableau developers to automate necessary daily reporting * Experience building, monitoring, and modifying multiple internal databases housed on SharePoint sites that serve as workflow environments * Experience collaborating with internal partners, stakeholder, audit and testing teams. * Excellent verbal, written, and interpersonal communication skills * Experience with CCaaS within the financial industry Job Expectations: * Ability to work on-site at one of the posted work locations Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $77,000.00 - $133,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 17 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $77k-133k yearly 4d ago
  • Resource & Content Development Manager (Business Execution Senior Manager)

    Wells Fargo 4.6company rating

    Wells Fargo job in Phoenix, AZ

    About this role: Wells Fargo is seeking a Business Execution Senior Manager with in Small and Business Banking. This manager will lead a high-performing team responsible for developing, communicating, and implementing business enablement tools and readiness strategies across Wells Fargo Business. This leader ensures consistent, impactful delivery of content, communications, and integration initiatives that empower bankers, drive business priorities, and enhance execution effectiveness across partner organizations. In this role, you will: * Lead a team of consultants responsible for business communications, content development and channel implementation across Wells Fargo Business and National Branch Network. * Translate strategic business priorities into clear enablement tools, resources, and communication plans that drive banker engagement and performance. * Partner with leadership and cross-functional teams to align readiness and integration activities with key business initiatives. * Oversee development and execution of communication strategies that inform, engage, and prepare front-line teams for change and growth. * Ensure consistency and quality of enablement content, playbooks and messaging across multiple delivery channels * Foster a collaborative team culture that emphasizes innovation, clarity, and results-driven execution. Required Qualifications: * 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 3+ years Management or leadership experience Desired Qualifications: * 6+ years of experience in business/sales enablement, content development, communications or related functions. * Deep understanding of Small and/or Business Banking and Lending * Strong business acumen with ability to translate strategic goals into actionable content and communication plans. * Proven leadership experience leading large, cross-functional teams and driving enterprise-level process improvements. * Exceptional communication and storytelling skills across multiple channels. * Proven ability to lead through change and drive engagement in dynamic environments. * Strong project management and organizational skills with attention to detail. * Exceptional collaboration and stakeholder management skills, with experience partnering across multiple business lines. * Experience with building and developing a high-performing team culture focused on innovation and accountability, and continuous improvement. Job Expectations: * Ability to travel up to 20% of the time. * This position is not eligible for Visa sponsorship * This position will require onsite presence at one of the locations listed below in a hybrid work schedule Locations: * 1525 W. W.T. Harris Blvd, Charlotte, NC * 401 S. Tryon St Charlotte, NC * 2700 S Price Rd. Chandler, AZ * 11601 N Black Canyon Hwy, Phoenix, AZ * 401 Las Colinas Blvd, Irving, TX Posting End Date: 20 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $82k-118k yearly est. 2d ago
  • Digital Product Management Senior Manager - Gateway

    Wells Fargo 4.6company rating

    Wells Fargo job in Tempe, AZ

    About this role: Wells Fargo is seeking a Digital Product Management Senior Manager- Executive Director, to define, own, and drive the future of our Omnicommerce Payments Experience. In this role, you'll oversee the complete payments ecosystem-gateway services, hardware devices, software applications, integration options, security, and deployment-to deliver seamless, secure, and scalable solutions for our customers. You'll lead a team of talented Product Managers, collaborate closely with Sales, Operations, and Marketing leadership, and influence key partnerships that shape our payments strategy. The ideal candidate combines deep domain expertise with a track record of building and launching exceptional payment products. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: * Architect and drive the strategic vision for a major omnicommerce platform, aligning product capabilities with enterprise growth priorities and evolving customer needs. * Ensure seamless integration of POS experiences with the company's broader product strategy, enabling consistent and scalable solutions across key commercial and corporate segments. * Foster a high-performance culture within your product team by setting clear execution standards, promoting accountability, and removing barriers to delivery. * Leverage data-driven insights and competitive intelligence to shape product direction, validate hypotheses, and influence cross-functional decision-making. * Define and monitor success metrics to evaluate product performance, inform prioritization, and continuously optimize the platform's value proposition. * Collaborate across business, technology, and operations to ensure alignment on product goals, delivery milestones, and customer outcomes. * Champion stakeholder engagement by communicating product strategy and progress effectively to senior leadership, partners, and cross-functional teams. * Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility. * Collaborate with and influence all levels of professionals, including senior managers. * Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group. * Maintain a sharp, evolving perspective on the competitive landscape-including key players, emerging technologies, and AI adoption trends-and effectively communicate strategic implications to senior leadership. * Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics * Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer Required Qualifications: * 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 6 + years of experience within Merchant Services and payments acquiring * 3+ years of management or leadership experience Desired Qualifications: * Deep knowledge and working experience within core merchant acquiring business: payment gateways, integrated payment solutions, eCommerce, card present payments, mobile/digital wallets, semi-integrated solutions. * Proven success in shaping product requirements into a sequenced roadmap of platform capabilities. * Experience with large scale transformation initiatives. * Proven ability to understand customer and end user needs and translate into delivery themes. * Experience with business analysis, eliciting use cases and requirements from business partners. * Skilled at navigating dynamic environments while orchestrating multiple concurrent delivery streams with precision and agility. * Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans * Demonstrated ability to lead and influence across all stages of the product lifecycle-from shaping vision and ideation, through solution design, execution, go-to-market readiness, and launch. * Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions * Demonstrated track record of effective influencing and collaboration at all levels * Exceptional problem solving abilities * Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives * Excellent written and oral communication skills with ability to clearly communicate results Job Expectations: * Ability to travel up to 10% of the time * This position offers a hybrid work schedule * Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position. * This position is not eligible for Visa sponsorship Work Locations: * 1100 Abernathy Rd, Atlanta, GA * 550 S. Tryon- Charlotte, NC * 401 Los Colinas Blvd , Irving, TX * 1150 W Washington, Tempe, AZ Posting End Date: 28 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $93k-124k yearly est. 4d ago
  • Loan Documentation Processor

    Wells Fargo 4.6company rating

    Wells Fargo job in Chandler, AZ

    About this role: Wells Fargo is seeking a Loan Documentation Processor in Auto as part of Consumer Lending. This role will be responsible for collecting, preparing, coordinate, and reviewing loan documents. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: * Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products * Perform loan documentation for moderately complex loans * Process and close for loan products * Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups * Receive direction from Loan Documentation supervisor and escalate non-routine questions * Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals * Interact with immediate Loan Documentation team and functional area on routine process Required Qualifications: * 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Knowledge and understanding of financial or loan document processing in a corporate environment * Banking or finance experience * Data entry experience * Experience in data analysis and documentation * Experience managing a pipeline of work from assignment to completion * Strong analytical skills with high attention to detail and accuracy * Ability to take initiative and work independently with minimal supervision in a structured environment * Ability to develop partnerships and collaborate with other business and functional areas * Ability to successfully meet or exceed goals with a results focus * Experience navigating policies, procedures, and regulation requirements in alignment with role Job Expectations: * This position offers a hybrid work schedule * Hours are Monday - Friday's, 9am - 6pm MST Posting End Date: 20 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-36k yearly est. 4d ago

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