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Wells Fargo jobs in San Antonio, TX - 85 jobs

  • Incentive Compensation Design Consultant - Wealth & Investment Management

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking an Incentive Compensation Design Consultant. The Human Resources Incentive Compensation Center is responsible for the design and administration of the function incentive plan for the lines of business within Wells Fargo. This role will be supporting the design and delivery of the Financial Advisor incentive plans across Wealth and Investment Management (WIM). In this role, the coordination of data for analysis is used to design incentive plans in collaboration with partners and key stakeholders supporting the incentive plan design process. In this role, you will: * Lead cross functional teams to strategize, plan, and execute a variety of programs, services, and initiatives. * Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate. * Review strategic approaches and effectiveness of support function and business performance. * Perform assessments through fact finding and data requiring creative approaches to solving complex issues and develop appropriate solutions or recommendations. * Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans. * Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives. * Influence, guide, and lead less experienced Strategy and Execution staff within the group. Required Qualifications: * 5+ years of Compensation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: * Experience with design of formulaic incentive compensation plans. * Familiarity with financial services industry. * Experience in Financial Advisor Compensation is a plus. * Knowledge and understanding of regulatory compliance requirements surrounding incentive compensation and risk management. * Strong knowledge of compensation design principals. * Certified Compensation Professional (CCP) preferred. * Strong analytical skills with high attention to detail and accuracy. * Ability to drive and lead organizational change in a dynamic environment. * Ability to collaborate with risk and control partners. * Excellent verbal, written, and interpersonal communication skills. * Proficient with Microsoft Excel skills. * Familiar with building and developing relationships in a virtual and geographically dispersed environment. Job Expectations: * Position will require onsite presence at one of the required locations listed below in a hybrid work schedule. * Flexibility to support global teams across time zones. * This position is not eligible for Visa sponsorship. * Relocation assistance not available for this position. Position Locations: * 550 South 4th Street, Minneapolis, MN * 401 South Tryon Street, Charlotte, NC * 2222 West Rose Garden Lane, Phoenix, AZ * 401 Las Colinas Blvd W, Irving, TX * 4101 Wiseman Boulevard, San Antonio, TX * 800 South Jordan Creek Parkway, West Des Moines, IA * 114 N Beaumont Street, Saint Louis, MO Posting End Date: 29 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $59k-95k yearly est. 2d ago
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  • Senior Business Execution Consultant - Human Resources

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking a Senior Business Execution Consultant to support the Human Resources Business Partner team. This role collaborates with HR Business Partners (HRBP), Centers of Excellence (COEs), and cross-functional teams to drive successful business outcomes for client groups. The Senior Business Execution Consultant contributes to project execution, data analysis, and business communications, supporting strategic Human Resources (HR) initiatives. The consultant will play a key role in supporting cyclical HR processes, delivering data‑driven insights, and enabling leaders through effective project execution, reporting, and business communications. In this role, you will: * Support the delivery and execution of HR initiatives * Aggregate and interpret HR data to create actionable reports and presentations for business stakeholders * Assist in operationalizing cyclical HR activities and implementing business initiatives * Contribute to monthly summaries of human capital metrics, working with HR partners to collect and analyze relevant data * Develop business communications, change management materials, and reporting to support HR initiatives. * Participate in the HR business execution community to share best practices and support HRBP leaders. * Collaborate with People Analytics to support business needs around data and reporting. Required Qualifications: * 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Experience in Human Resources, preferably supporting or partnering with HR Business Partners. * Strong knowledge of HR tools, processes, workflows, and people data. * Demonstrated ability to analyze, aggregate, and interpret data, translating insights into clear reports, dashboards, and presentations. * Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), including the preparation of executive‑level presentations and data‑driven materials for senior leadership. * Strong written and verbal communication skills; proactive and confident communicator with executive presence. * Demonstrated project management experience with the ability to manage multiple competing priorities in a fast‑paced environment. * Ability to collaborate and influence across stakeholder teams. * Experience working with sensitive data sets and maintaining confidentiality. * Familiarity with HR disciplines and the HR Center of Excellence (COE) model. * Strong HR reporting, dashboard creation, data analysis and visualization skills. * Understanding of AI, machine learning, and emerging HR technologies. Job Expectations: * Hybrid work schedule * Relocation assistance is not available * Visa sponsorship is not available Location: * Charlotte, NC * Phoenix, AZ * Irving, TX * San Antonio, TX * Des Moines, IA * Minneapolis, MN #HRJobs Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $154,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 26 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $87k-154k yearly 2d ago
  • Branch Operations Lead -San Antonio West- San Antonio, TX

    Jpmorgan Chase & Co 4.8company rating

    San Antonio, TX job

    JobID: 210701648 JobSchedule: Full time JobShift: Day : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.
    $95k-120k yearly est. Auto-Apply 8d ago
  • J. P. Morgan Wealth Management - Client Service Leader

    Jpmorganchase 4.8company rating

    San Antonio, TX job

    The J.P. Morgan Wealth Management Service Center Team: Our investment professionals work in a team based, call center environment assisting clients and prospects with investment account service requests and inquiries over the telephone and serve as experts on our online brokerage platform. We focus on delivering quality interactions, serving a variety of unique types of accounts and client segments including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank. As a Client Service Leader within the J.P. Morgan Wealth Management Client Service Center team, you will play a pivotal role in our mission to deliver an exceptional client experience and guide team members in making wise investment decisions. Your responsibilities will include direct management of a team of Registered Representatives, where you will provide outstanding leadership and effective supervision. You will be part of a fun, engaging, empowered, and inclusive team environment where we value each other and every client we serve. Your leadership and supervision skills will be utilized in managing a team of Investment Professionals who focus on delivering quality interactions and serving a variety of unique account types and client segments, including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank. Job responsibilities Create an outstanding employee experience and a winning culture, resulting in a place where people are excited to come to work every day Manage day-to-day employee activities, including coaching, timekeeping, performance management, recognition, and conducting disciplinary action when needed Develop employees through effective coaching and career development conversations Recruit and onboard new team members Schedule strategically and manage the floor tactically to meet service levels Speak with clients and handle escalations Conduct call observations to review the quality of service provided Resolve problems, conduct research, and address complaints Supervise licensed staff effectively, ensuring adherence to registration and compliance tasks Foster and develop partnerships across the enterprise Maintain an effective risk and controls environment by exercising sound judgment to protect our firm and clients Required qualifications, capabilities, and skills 3 + years of financial services or brokerage experience Strong business and investment acumen, and knowledge of investment products, Individual Retirement Accounts (IRAs), managed (wrap) accounts, and employee benefit programs required FINRA Series 7, 63 (or equivalent) required, and ability to hold registration in all 50 states and territories Experience with networking, partnering, and influencing leaders in various parts of the organization in order to move the business forward Effectively manage multiple priorities in a fast-paced environment; adaptive to change Ability to balance producing strong results with proper risk management, strong compliance record in previous position(s) Excellent communication skills, highly professional and experienced in creating and presenting information Hours of operation are Monday to Friday 8am - 9pm EST and Saturday 9am - 5pm EST Preferred qualifications, capabilities, and skills FINRA Series 9/10 (or equivalent), required or must obtain within 90 days of employment 1 or more years of leading people in the brokerage industry preferred Proven experience in a leadership capacity, ability to motivate and develop at an individual and team level Ability to embrace change and effectively guide employees through shifts in business needs or priorities
    $97k-122k yearly est. Auto-Apply 7d ago
  • J. P. Morgan Wealth Management - Operations Manager

    Jpmorgan Chase & Co 4.8company rating

    San Antonio, TX job

    JobID: 210701670 JobSchedule: Full time JobShift: : At J.P. Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. As a Vice President, Operations Manager within our Wealth Management Service team, you will be focused on coaching, energizing, and leading our investment client service professionals to deliver a Best-in-Class service experience by embracing a hospitality culture. A successful Team Leader creates a culture of excellence, client obsession, and high performance that meets the expectations of our most Affluent investment clients. Adaptability is a key aspect of this role. Partnership and teamwork are crucial. Proven ability to build and sustain strong, cohesive partnerships with the business and other key stakeholders and work effectively in a matrix organization. Responsibilities: * Partner closely with client and advisor-facing teams and internal business groups to drive and deliver on the Affluent Service Model, ensuring integration with One Chase partners such as Banking, Lending, and Digital. * Champion a Client First culture by building a best-in-class client experience and shaping the strategic vision for the team. * Implement talent and performance strategies, including coaching, development, promotion, and call monitoring reviews to ensure quality client interactions. * Foster a culture of risk and control, acting with urgency and responsibility to safeguard customers and the business. * Promote the firm's commitment to diversity and inclusion, and proactively identify and implement solutions with an entrepreneurial spirit. * Develop and conduct training to address team and individual gaps, translate financial market knowledge into growth strategies, and drive team performance through coaching and deepening client relationships. Required qualifications, capabilities, and skills * Ability to partner across the firm to influence, define the strategic vision of the team and collaborate with various product teams. * Proven track record of developing and coaching high-performing teams, and recruiting talent by building a personal network of contacts. * High degree of investment services and product acumen, with a keen interest in the financial markets. * Outstanding communication skills, attention to detail, and excellent follow-through. * Strong sense of prioritization, urgency, execution, and delivery, with a commitment to upholding a sound risk and controls environment. * Innovative and creative thought leader with exceptional problem-solving skills, familiar with call center construct. * FINRA Series 7 and 63 (or equivalent) required, with ability to register in all 50 states Preferred qualifications, capabilities, and skills * College degree or equivalent experience * Financial services and/or banking industry experience * Series 9/10 (or equivalent) required or commitment to obtain within 90 days of hire. * 5 years of client service experience * Experience with a wide array of financial products preferred * Operating Hours: Current target operating hours are Monday - Friday, 8 am EST - 6 pm EST.
    $82k-111k yearly est. Auto-Apply 7d ago
  • Senior Home Lending Advisor - San Antonio TX - Alamo Ranch

    Jpmorganchase 4.8company rating

    San Antonio, TX job

    Job Profile: Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business. As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership. Job responsibilities Coaches and mentors the branch team by providing training on products and services. Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services. Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts. Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships. Builds role as the internal and external mortgage expert and maintains good relationships with customers. Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances. Required qualifications, capabilities, and skills Bachelor's degree or equivalent work experience in sales and/or real estate 3+ years of mortgage lending and proven sales experience in retail banking Knowledge of real estate market in local area Excellent written and oral communication skills Knowledge of FHA, VA, FNMA, and FHLMC guidelines Preferred qualifications, capabilities, and skills FHA/VA sales experience Marketing, promoting, relationship building, and consulting skills Intermediate PC skills in a Windows environment This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **********************************************************************
    $39k-75k yearly est. Auto-Apply 60d+ ago
  • U.S. Private Bank - Private Banker - Vice President

    Jpmorgan Chase 4.8company rating

    San Antonio, TX job

    We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals. **Job Responsibilities** + Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience + Generate business results and acquire new assets, both from existing client base and new client acquisition + Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs + Partner with internal specialists to provide interdisciplinary expertise to clients when needed + Connect your clients across all lines of business of J.P. Morgan Chase & Co. + Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach + Strictly adhere to all risk and control policies, regulatory guidelines and security measures **Required Qualifications, Capabilities, and Skills** + Six plus years of work experience in Private Banking or Financial Services + Bachelor's Degree required + Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date + Proven sales success and strong business acumen + Strong community presence with an established network + Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts + Focuses on the client experience and works tirelessly on the client's behalf **Preferred Qualifications, Capabilities, and Skills** + MBA, JD, CFA, or CFP preferred + Proactive, takes initiative, and uses critical thinking to solve problems + Dynamic and credible professional who communicates with clarity and has exceptional presentation skills + Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business + Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $113k-169k yearly est. 60d+ ago
  • Business Analysis Associate II - Translation - Bilingual English & Mandarin

    Jpmorgan Chase & Co 4.8company rating

    San Antonio, TX job

    JobID: 210685297 JobSchedule: Full time JobShift: Day Base Pay/Salary: Elgin,IL $76,950.00-$110,500.00 The Consumer Feedback & Communications Group (CFCG) at JPMorganChase offers an exceptional opportunity to grow your career in a supportive environment that fosters development and mobility. Here, you can enhance your skills and become more agile and versatile as you reach your career potential. As a Business Analysis Associate II within JPMorganChase's Consumer Feedback & Communications Group (CFCG), you will engage with all organizational levels to support communications and translation activities. You will be responsible for writing and translating business communications, documents, and materials in Mandarin, ensuring clarity, accuracy, and cultural relevance. You will also manage the intake and workflow of translation requests, coordinate updates to business processes, and help monitor key performance indicators and emerging issues. Additionally, you will gain in-depth process knowledge of each CFCG function, provide cross-functional insights, and help identify opportunities, gaps, and issues to support risk mitigation and continuous improvement. With supportive leadership and a collaborative team, you will have the chance to make a meaningful impact while advancing your career. Job responsibilities * Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives. * Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department. * Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies. * Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes. * Provide coaching to team members, empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively. Required qualifications, capabilities, and skills * Fluent in English and Chinese (Mandarin), including writing, speaking, and translating * Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience. * Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture. * Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization. * Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions. * Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives. * Provide quality service to customers through continuous communication. * Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks. Preferred qualifications, capabilities, and skills * Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making. * Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency. * Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration. * Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes. * Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives. * Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes. To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorganChase will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT) or support of transfers.
    $77k-110.5k yearly Auto-Apply 33d ago
  • Escalations Representative - Customer Advocacy Group

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking an Escalations Representative as part of Consumer and Small Business Banking as part of the Customer Advocacy Group. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: * Support internal and external customers with inquiries and complaints regarding financial products and services * Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online * Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards * Receive direction from supervisors, and escalate non-routine client concerns to more experienced individuals * Interact with internal and external customers to respond to the raised concerns, as well as determine appropriate course of action * Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly Training and Schedule: * You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. * Training class starts on March 16 2026 , for 5 weeks this might be longer depending on experience. Training hours are 8:00 am - 4:30 pm, Monday - Friday. You are required to attend the full duration of this training. * We're open from Sunday, 8:00 am - 5:00 pm (Central Time) and Monday - Saturday, 7:00a - 9:00 pm (Central Time). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Available schedules: * Mon - Fri 12:30pm - 9pm (3) * Mon - Fri 12:00pm - 8:30pm (1) * Mon - Fri 11:30am - 8:00pm (1) Required Qualifications: * 2+ years of contact experience in a Financial Services environment, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Must have experience in Small Business * Bi-Lingual in English and Spanish preferred * Experience interacting positively with difficult or irate customers * Ability to research and resolve complex customer issues * Strong attention to detail and accuracy skills * Ability to interact with integrity and a high level of professionalism with all levels of team members and management * Intermediate Microsoft Office skills * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Excellent verbal, written, and interpersonal communication skills * Experience resolving and working through escalated and complex customer issues * Experience with Wells Fargo Customer Service policies, processes, and procedures * Ability to interact with integrity and a high level of professionalism with all levels of team members and management * Knowledge and understanding of Wells Fargo Enterprise Complaints Policy * Knowledge and understanding of Wells Fargo Customer Care or Executive Office policies, processes and procedures * Knowledge and understanding of online banking products, policies, and procedures; within a call center environment Job Expectations: * Must be able to attend full duration of required training period * Ability to work weekends and holidays as needed or scheduled Posting Location: * 4101 Wiseman Blvd Bldg 102, 2nd Fl - San Antonio, TX 78251 * 1525 W T Harris Blvd Charlotte, NC Posting End Date: 22 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $68k-102k yearly est. 2d ago
  • Lead Conversational AI Implementor - Dialogflow CX

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking a Lead Artificial Intelligence Solutions Consultant to support our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience for our new Wells Fargo Voice Self-Service platform, using the latest AI techniques including Google Dialogflow CX, and other AI based Speech systems. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: * Lead a team to identify, strategize and execute highly complex Artificial Intelligence initiatives that span a line of business * Recommend business strategy and deliver Artificial Intelligence enabling solutions to solve business challenges * Define and prioritize cases, obtain the required resources and ensure the solutions deliver the intended benefits * Leverage Artificial Intelligence expertise to evaluate technological readiness and resources required to execute the proposed solutions * Make decisions to drive the implementation of Artificial Intelligence initiatives and programs while serving multiple stakeholders * Develop and configure conversational flows in Dialogflow CX. * Collaborate with Products Owners, Conversation Designers to translate scripts into functional Conversational AI agent experiences. * Integrate Dialogflow CX with backend systems and APIs. * Conduct testing and QA for conversational experiences. * Monitor and optimize Conversational AI agent's performance using analytics and feedback. * Resolve issues which may arise during development or implementation * Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: * 5+ years of Artificial Intelligence Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Experience working with Dialogflow CX. * Proven experience of working on Contact Center technologies, specifically support of self-service and routing solutions * Experience working with vendors in a CCaaS environment to build and maintain contact center experiences * Proven use cases that include the creation of self-service voice flows including complex product and customer needs * Experience in building new solutions or transforming existing contact centers to new technologies. * Technology and Product background that demonstrates the ability to work across a variety of teams and implementation solutions in a fast-paced, complex environment. Job Expectations: * Hybrid working environment that requires working in the office 3 days in a week * Up to 10% of travel required * This position is not eligible for Visa sponsorship Locations: * 401 S Tryon St CHARLOTTE, NC 28202-1675 * 1801 Park View Dr SHOREVIEW, MN 55126 * 401 Las Colinas Blvd W Bldg A IRVING, TX 75039 * 4101 Wiseman Blvd Bldg 106 SAN ANTONIO, TX 78251 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $279,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 29 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $98k-117k yearly est. 15d ago
  • Market Executive - Middle Market Banking - Executive Director

    Jpmorgan Chase 4.8company rating

    San Antonio, TX job

    You are customer focused, enjoy building relationships, leading teams and providing financial advice to your clients. A role as a Market Executive in Commercial Banking is for you. As a Market Executive, you will hire and direct team members in their business development efforts to grow and retain profitable banking relationships with Middle Market companies. In this role you will be expected to maintain a portfolio of your own while leading the banking team however the portfolio size is typically smaller in recognition of management responsibilities. Your team will typically include four to six bankers with indirect oversight over an underwriting staff, a sales/marketing assistant, treasury sales officer and client service professionals. Middle Market banking generally focuses on companies between $20 million and $100 million in sales size. **Job Responsibilities** + Champion a culture of innovation and a customer centric mindset + Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships + Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies **Required Qualifications, Capabilities and Skills** + Minimum of ten years account relationship management experience with a focus on business relationships + Understanding of Commercial Banking products and services with knowledge of the region with the ability to mobilize internal networks and resources + Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor + Management experience in a Commercial Bank setting, specifically leading a commercial lending sales team with proficiency in building and maintaining positive client relationships + Excellent verbal and written communications skills; able to effectively communicate clearly and concisely + Creative solution and problem solving abilities and excellent business judgment with the ability to multitask + Capable of managing multiple work streams and projects simultaneously, ensuring all tasks are completed on time and to the highest standard **Preferred Qualifications, Capabilities and Skills** + Bachelor's degree and formal credit training preferred + Strong technology experience; digital background preferred + Excellent organizational, influencing and interpersonal skills + Self-directed, proactive, and creative: use sound judgment and navigates ambiguity to get things done JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $157k-229k yearly est. 60d+ ago
  • Senior Conversational AI Implementor - Dialogflow CX

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking a Senior Artificial Intelligence Solutions Consultant to support our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience for our new Wells Fargo Voice Self-Service platform, using the latest AI techniques including Google Dialogflow CX, and other AI based Speech systems. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: * Develop and configure conversational flows in Dialogflow CX. * Collaborate with Products Owners, Conversation Designers to translate scripts into functional Conversational AI agent experiences. * Integrate Dialogflow CX with backend systems and APIs. * Conduct testing and QA for conversational experiences. * Monitor and optimize Conversational AI agent's performance using analytics and feedback. * Lead cross functional teams to identify, strategize, and execute Artificial Intelligence initiatives within a line of business * Understand the strategy to recommend solutions on solving business challenges * Analyze and review cases obtaining the required resources to ensure the solution delivers the intended benefits * Leverage knowledge to evaluate technological readiness, data availability, and resources to execute the proposed solutions * Influence without authority to drive the implementation of Artificial Intelligence initiatives and programs while serving multiple stakeholders * Decision key issues which may arise during development or implementation * Collaborate and consult with peers, colleagues and managers to resolve and achieve goals Required Qualifications: * 4+ years of Artificial Intelligence experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Proven experience of working on Contact Center technologies, specifically support of self-service and routing solutions * Experience working with vendors in a CCaaS environment to build and maintain contact center experiences * Proven use cases that include the creation of self-service voice flows including complex product and customer needs * Experience working with Dialogflow CX. * Experience in building new solutions or transforming existing contact centers to new technologies. * Technology and Product background that demonstrates the ability to work across a variety of teams and implementation solutions in a fast-paced, complex environment. Job Expectations: * Job is a hybrid working environment that would require working in the office 3 days in a week. * Up to 10% of travel required. * This position is not eligible for Visa sponsorship Locations: * 401 S Tryon St CHARLOTTE, NC 28202-1675 * 1801 Park View Dr SHOREVIEW, MN 55126 * 401 Las Colinas Blvd W Bldg A IRVING, TX 75039 * 4101 Wiseman Blvd Bldg 106 SAN ANTONIO, TX 78251 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $139,000.00 - $239,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 29 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $139k-239k yearly 15d ago
  • CCOR - Corporate Compliance - GFCC Detect/Report Lead

    Jpmorgan Chase & Co 4.8company rating

    San Antonio, TX job

    JobID: 210690717 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $120,650.00-$199,000.00; Chicago,IL $110,200.00-$181,000.00 Bring your expertise to JPMorgan Chase. As a Financial Crimes Compliance - Digital Asset Suspicious Activity Monitoring Program Lead - Vice President in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Financial Crimes Compliance - Digital Asset Suspicious Activity Monitoring Program Lead - Vice President in Global Financial Crimes Compliance, you help us build and maintain a resilient digital asset monitoring program. You collaborate with colleagues across teams and business lines to anticipate emerging risks and implement effective solutions. You organize deliverables, communicate strategies to senior stakeholders, and support regulatory commitments. You have the opportunity to shape standards and drive improvements in digital asset compliance. Together, we protect our firm and promote responsible growth. Job Responsibilities * Develop and maintain standards, programs, and procedures for digital asset suspicious activity monitoring * Lead change management protocols for digital asset transaction monitoring and analytics * Collaborate with stakeholders in Compliance, Technology, and Chief Data Offices to implement monitoring strategies * Use blockchain analytics tools to identify and assess suspicious activity on public chains * Organize and present deliverables for senior management, regulatory exams, and audits * Facilitate workshops and training sessions to promote awareness of digital asset monitoring * Serve as a liaison between Global Financial Crimes Compliance and other departments * Support project plans and deliverables tied to regulatory commitments * Communicate monitoring strategies and requirements clearly to diverse audiences * Provide insights and recommendations to improve anti-financial crime strategies * Thrive in a fast-paced, global environment while meeting deadlines Required Qualifications, Capabilities, and Skills * Experience in financial crime risk management or compliance * Understanding of digital assets and blockchain analytics tools * Ability to communicate complex strategies to senior stakeholders * Experience developing and maintaining standards, programs, and procedures * Strong organizational skills for managing deliverables and documentation * Ability to facilitate workshops and training sessions * Experience collaborating with cross-functional teams * Proven ability to meet deadlines in high-pressure environments * Self-motivated and effective working independently * Strong interpersonal and verbal/written communication skills * Experience supporting regulatory commitments and project plans Preferred Qualifications, Capabilities, and Skills * Experience in financial crime risk management in the digital asset space at a financial institution, digital asset firm, or consulting firm * Familiarity with transaction monitoring systems in financial services * Proven experience operating under strict regulatory environments * Experience building and maintaining governance processes for digital asset monitoring * Knowledge of anti-financial crime strategies related to digital assets * Experience working in a global, matrixed organization * Advanced understanding of blockchain analytics and digital asset compliance
    $120.7k-199k yearly Auto-Apply 48d ago
  • 2027 Global Private Bank Advisor Program (Summer Analyst) - US Private Bank

    Jpmorgan Chase & Co 4.8company rating

    San Antonio, TX job

    JobID: 210690291 JobSchedule: Full time JobShift: Base Pay/Salary: Los Angeles,CA $100,000.00-$100,000.00; Rochester,NY $100,000.00-$100,000.00; Greenwich,CT $100,000.00-$100,000.00; Greenvale,NY $100,000.00-$100,000.00; Manhattan Beach,CA $100,000.00-$100,000.00; Westlake Village,CA $100,000.00-$100,000.00; San Diego,CA $100,000.00-$100,000.00; Washington,DC $100,000.00-$100,000.00; Las Vegas,NV $100,000.00-$100,000.00; Summit,NJ $100,000.00-$100,000.00; Seattle,WA $100,000.00-$100,000.00; Walnut Creek,CA $100,000.00-$100,000.00; Chicago,IL $100,000.00-$100,000.00; Baltimore,MD $100,000.00-$100,000.00; Pasadena,CA $100,000.00-$100,000.00; Denver,CO $100,000.00-$100,000.00; Boston,MA $100,000.00-$100,000.00; San Francisco,CA $100,000.00-$100,000.00; Palo Alto,CA $100,000.00-$100,000.00; Irvine,CA $100,000.00-$100,000.00; Minneapolis,MN $100,000.00-$100,000.00; New York,NY $100,000.00-$100,000.00; Cleveland,OH $100,000.00-$100,000.00 If you enjoy building relationships and helping develop innovative solutions while working in a fast-paced environment, then we have the role for you. Joining our Summer Analyst Program means you will be joining a team committed to building client relationships and making meaningful contributions to our business with customized wealth management solutions. As an Advisor Trainee in Global Private Bank, you will gain exposure to every facet of wealth management, including investments, lending, banking, and trust and estate planning. No client has identical goals, so understanding their unique needs and tailoring our approach to exceed expectations requires work across teams and the firm to provide first-class service. Our nine-week program kicks off with a week of induction, where you'll have training and orientation to our businesses and gain the technical and practical knowledge you'll need to start contributing to our teams. Top performers may receive a full-time offer at the end of the summer. Our advisors help clients achieve their financial goals by delivering the right solutions and services across our industry leading investments, credit, banking and Trust & Estates practices. This individualized attention supports our clients' unique goals and helps build, preserve and manage their wealth over time. Job Responsibilities: * Work with a team of advisors and specialists to bring in new clients and serve existing clients * Deliver highly customized and comprehensive solutions to help protect, manage, and grow wealth Required Qualifications, Capabilities, and Skills: * Pursuing a Bachelor's or Master's degree (Excluding MBA); Master's must be within 2 years of Bachelor's. * Expected graduation date between December 2027 and June 2028. * Currently attending a college/university in the U.S. * Highly driven, inquisitive, and proactive, with a strong desire to learn. * Enjoys working in teams to develop complex solutions. * Exceptional interpersonal, communication, analytical, and problem-solving skills. * Excellent organizational skills with the ability to multitask in a fast-paced environment. * Demonstrates good judgment and discretion with confidential information. * Genuine interest in financial markets and macro-level economic trends. * Aspires to work with external clients in a relationship-building and sales capacity. We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close. Work Authorization: To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Our Locations Atlanta, GA Austin, TX Baltimore, MD Baton Rouge, LA Birmingham, MI Boston, MA Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Columbus, OH Dallas, TX Denver, CO East Bay, CA Fort Lauderdale, FL Fort Worth, TX Grand Rapids, MI Greenwich, CT Houston, TX Indianapolis, IN Irvine, CA Jacksonville, FL Las Vegas, NV Long Island, NY Los Angeles, CA Miami, FL Milwaukee, WI Minneapolis, MN Naples, FL Nashville, TN New Orleans, LA New York, NY Oklahoma City, OK Orlando, FL Palm Beach, FL Palo Alto, CA Pasadena, CA Philadelphia, PA Pittsburgh, PA Rochester, NY Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA Scottsdale, AZ Seattle, WA South Bay, CA St. Louis, MO Summit, NJ Tampa, FL Tulsa, OK Washington D.C. Westlake Village, CA Join us At JPMorganChase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you. What's next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet required qualifications. You will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. JPMorganChase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
    $100k-100k yearly Auto-Apply 14d ago
  • Credit Card: Account Specialist I Dispute by Phone (Wiseman)

    Jpmorganchase 4.8company rating

    San Antonio, TX job

    At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. Job responsibilities Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products Utilizes customer service expertise to interpret needs and deliver continuous insights Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience Excels both independently and collaboratively, driving team success and achieving goals Follows all regulatory and departmental practices and procedures diligently Takes ownership of each customer interaction while treating them with respect and responding with empathy Required qualifications, capabilities, and skills Communication, information gathering, and decision-making skills Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately Ability to manage complex customer interactions using empathy, composure, and sound judgment Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments Adaptability and efficiency in fast-paced, dynamic, and results-driven environments Ability to solve problems and effectively present and explain solutions Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting High school diploma or GED required Preferred qualifications, capabilities, and skills Developing ability to use data to understand issues and opportunities Developing skills in using AI technology for automation and prompt writing Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
    $51k-71k yearly est. Auto-Apply 1d ago
  • SIEM and Data Pipeline Senior Engineering Manager

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking an Information Security Engineering Manager in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com. Wells Fargo is seeking a Senior Splunk Engineering Manager to lead a team of engineers focused on observability, log management, and data pipeline optimization. This role combines deep technical expertise in Splunk and CRIBL with proven people management capabilities. The ideal candidate will drive strategy, execution, and operational maturity across Splunk-based platforms while mentoring and developing engineering talent. This position plays a critical role in aligning telemetry capabilities with enterprise security and performance goals. In this role, you will: * Provide technical and strategic leadership for Splunk engineering initiatives. * Translate business and compliance requirements into scalable technical solutions. * Foster a culture of innovation, collaboration, and continuous improvement. * Mentor team members and support career development aligned with business objectives. * Interface with senior leadership to align engineering efforts with enterprise priorities. Key Responsibilities: * Manage and develop a team of Splunk engineers and data pipeline specialists. * Lead the design, implementation, and optimization of Splunk Cloud and CRIBL Stream deployments. * Oversee engineering efforts across cloud and on-prem environments to ensure scalable and secure log ingestion. * Partner with cybersecurity, infrastructure, and application teams to ensure log fidelity, performance, and compliance. * Drive automation and orchestration initiatives to streamline data onboarding and enrichment. * Develop and maintain dashboards, alerts, and reports for operational and security use cases. * Evaluate emerging technologies and guide adoption to enhance observability and data pipeline capabilities. * Operate within Agile frameworks to manage backlogs, prioritize work, and ensure timely delivery of engineering outcomes. Required Qualifications: * 6+ years of experience in log management, observability, or cybersecurity. * 3+ years of hands-on experience with Splunk architecture and administration. * 3+ years of management or leadership experience * Experience with CRIBL Stream or similar data routing platforms. * Strong understanding of log ingestion, parsing, normalization, and enrichment. * Familiarity with Splunk Cloud and hybrid deployments. * Experience with automation tools (e.g., Python, Ansible, Terraform). Desired Qualifications: * Certifications in Splunk (e.g., Splunk Certified Architect), CRIBL, or related technologies. * Experience integrating Splunk with cloud-native services (AWS, Azure, GCP). * Familiarity with SIEM, SOAR, and threat detection use cases. * Proven experience operating within Agile or SAFe frameworks. * Ability to communicate technical concepts to non-technical stakeholders. * Experience in regulated industries such as finance or healthcare. Job Expectations: * Ability to travel up to 10% of the time. * Ability to work in a fast-paced, high-demand environment while balancing multiple priorities. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $305,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 25 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $106k-130k yearly est. 2d ago
  • Principle Engineer - Detection and Response

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking a Principal Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com. Wells Fargo is seeking a Principal Cybersecurity Engineer - Incident Detection & Response (CIDR) to serve as the senior technical leader responsible for engineering, maturing, and guiding the end‑to‑end Cyber Incident Detection & Response ecosystem. This role will architect and evolve the enterprise's detection and response capabilities-including SIEM, SOAR, alerting pipelines, threat‑driven detection logic, telemetry engineering, and response workflow automation-to ensure resiliency, consistency, and rapid response across a diverse and highly complex technology environment. You will partner closely with operations teams, engineering teams, threat intelligence, senior leadership, infrastructure, cloud, identity, and business stakeholders to drive the strategic technical direction of CIDR and ensure alignment with enterprise risk, regulatory expectations, and evolving threat landscapes. This role requires deep engineering expertise, senior‑level architectural judgment, and the ability to lead highly complex initiatives, influence diverse stakeholders, and deliver enterprise‑scale systems that materially improve Wells Fargo's defensive posture. Visa sponsorship is not offered for this role In this role, you will: * Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups * Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking * Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions * Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions * Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization * Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership Technical Strategy & Leadership * Serve as the senior technical advisor for the CIDR ecosystem, including architecture, engineering, workflow orchestration, automation, and emerging AI‑enabled capabilities. * Define and maintain the long‑term architectural vision, technical standards, and reference designs for detection and response platforms, ensuring cohesive integration across cloud, endpoint, identity, network, and third‑party environments. * Translate enterprise risk, threat intelligence, operational data, and regulatory expectations into actionable engineering direction, roadmaps, and platform investments. * Lead evaluation of emerging tools and industry trends to drive continuous modernization of CIDR capabilities. Detection Engineering, Platform Architecture & Ecosystem Ownership * Provide deep technical expertise and engineering leadership across detection architecture, SIEM design, log/telemetry pipelines, correlation logic, enrichment workflows, alert lifecycle management, and SOAR automation. * Engineer reliable, scalable detection pipelines aligned with MITRE ATT&CK, NIST 800‑61, and other frameworks. * Lead design and engineering of playbooks, automated workflows, metrics, reporting, and escalation paths into Incident Management and CSIRT. * Ensure telemetry coverage, detection fidelity, and tuning processes meet enterprise quality, performance, and risk requirements. Execution & Delivery of Complex Technical Initiatives * Serve as the primary technical architect and decision authority for large‑scale, multi‑platform, cross‑organizational CIDR engineering initiatives. * Resolve complex design tradeoffs across scale, performance, data quality, automation reliability, and security risk. * Partner with teams across CDM, infrastructure, cloud, identity, engineering, and application platforms to resolve dependencies and drive successful execution. Operational Excellence & Cross‑Functional Coordination * Act as a senior escalation point and technical authority for detection and response issues surfaced through routine SOC operations or major investigations. * Partner daily with SOC analysts, threat intelligence teams, CSIRT, engineering teams, and business stakeholders to ensure consistent operational readiness and high‑quality detection outcomes. * Drive continuous improvement across the detection and response lifecycle, including triage, investigation, containment, and handoff to Incident Management. * Ensure CIDR capabilities align with enterprise risk posture, resiliency expectations, and regulatory scrutiny. Required Qualifications: * 7+ years of cybersecurity engineering and technology experience, designing and operating complex security systems at enterprise scale. * 5+ years of hands‑on SOC or incident response engineering experience, including alert pipelines, detection logic, response automation, and case management workflows. * Deep technical expertise in SIEM architecture, data onboarding, normalization, correlation, large‑scale tuning, and performance optimization. * Strong experience in detection engineering, SOC workflow design, and playbook/runbook development. * Demonstrated ability to translate threat intelligence into detection logic at scale. * Strong knowledge of incident response and detection frameworks (NIST 800‑61, MITRE ATT&CK/DEFEND). * Exceptional communication skills and proven experience engaging executive, technical, and operational audiences. Desired Qualifications: * Familiarity with cloud, endpoint, identity, network, and third‑party ecosystems that underpin enterprise‑scale detection and response. * Experience integrating internal and external threat intelligence feeds into SOC workflows. * Experience using AI/ML capabilities in SOC environments (triage, correlation, anomaly detection). * Professional certifications such as CISSP, CISM, CISA, GIAC‑GCIA/GCIH/GCTI, or equivalent. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $305,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 25 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $108k-135k yearly est. 2d ago
  • Mortgage Consumer Direct Sales Consultant (SAFE)-Bilingual Spanish

    Wells Fargo 4.6company rating

    Wells Fargo job in San Antonio, TX

    About this role: Wells Fargo is seeking a Mortgage Consumer Direct Sales Consultant to support our Consumer Direct Team. Our Consumer Direct team builds strong relationships with consumers and referral partners to help our customers reach their personal and financial goals through homeownership. Mortgage Consumer Direct Sales Consultants provide answers and guidance regarding mortgage-related products and services for clients, customers, and potential customers. Our Mortgage Consumer Direct Sales Consultants thrive on customer interaction and never miss an opportunity to enhance and deepen the customer's relationship. They are skilled communicators, organized, have strong integrity, are highly motivated, and strive to reach and meet goals. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: * Manage inbound and outbound calls, with follow-up to existing and potential customers offering Wells Fargo mortgage products and services * Interact with customers to understand their needs and provide them with high quality customer service; inform prospective and existing customers of Wells Fargo Home Mortgage programs; analyze and offer mortgage loan products based on the client's needs * Present recommendations for resolving more complex situations, and exercise some independent judgment while developing understanding of loan applications, pricing loans, or locking loan rates * Collaborate with fulfillment partners to meet the needs of our clients throughout the origination process * Maintain high standard of client satisfaction by ensuring timely and proactive customer communication * Navigate between multiple screens, databases and applications to accurately capture information needed from the customer, while holding a conversation * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 2+ years of Mortgage Consumer Direct Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Bilingual speaking and listening proficiency in Spanish/English Desired Qualifications: * Experience in loan origination * Strong understanding of mortgage sales, origination processes and industry regulations * Experience working in goal-driven environments * Experience in sales * Experience communicating financial concepts to customers * Strong communication skills both interpersonal and written and the ability to thrive in a fast-paced environment. * Detail-oriented with strong organization and time management skills Job Expectations: * This position is not eligible for Visa sponsorship * This position offers a hybrid work schedule. * Willingness to work on-site at the location(s) listed on the job opening * Ability to work weekdays, weekends and holidays as needed or scheduled * Site hours of operation are Monday-Friday 7:00am-7:00pmCST; Saturday 8:00am-5:00pmCST * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site(************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary Posting Location(s): * 4101 Wiseman Blvd, San Antonio TX 78251 Posting End Date: 6 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $63k-108k yearly est. 9d ago
  • Part Time (20 Hours) Associate Banker (New Build) Boerne Branch, Boerne, TX

    Jpmorgan Chase & Co 4.8company rating

    Boerne, TX job

    JobID: 210680598 JobSchedule: Part time JobShift: Day : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.
    $21k-45k yearly est. Auto-Apply 10d ago
  • Private Client Banker (New Build) - Lemon Creek Branch - Boerne, TX

    Jpmorgan Chase & Co 4.8company rating

    Boerne, TX job

    JobID: 210697036 JobSchedule: Full time JobShift: Day : You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. Job responsibilities * Shares the value of Chase Private Client with clients that may be eligible * Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs * Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs * Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week * Adheres to policies, procedures, and regulatory banking requirements Required qualifications, capabilities, and skills * Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships * 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation * Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role * Compliance with Dodd Frank/Truth in Lending Act* * High school degree, GED, or foreign equivalent * Adherence to policies, procedures, and regulatory banking requirements * Ability to work branch hours, including weekends and some evenings Preferred qualifications, capabilities, and skills * Excellent communication skills * College degree or military equivalent * Experience cultivating relationships with affluent clients * Strong team orientation with a commitment of long-term career with the firm Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************
    $26k-31k yearly est. Auto-Apply 17d ago

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