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Senior Designer jobs at Wells Fargo

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  • Senior Service Designer - Housing

    Commonwealth of Massachusetts 4.7company rating

    Boston, MA jobs

    This is a contract-based employment opportunity. The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023. Its creation reflected the Commonwealth's focus on housing, elevating the organization from a division (DHCD) to an executive office reporting directly to the Governor. EOHLC works to create more homes and lower housing costs for Massachusetts residents. We administer programs focused on housing production, housing affordability, fairness and equity in housing opportunity, emergency and transitional housing and financial supports, and home energy affordability, among other areas. Are you interested in helping people in Massachusetts find and secure affordable housing? The Executive Office of Housing and Livable Communities (EOHLC) is hiring a Senior Service Designer - Housing to reimagine the affordable housing experience. You'll start by collaborating on the design of a centralized application experience that streamlines how people learn about, apply for, and gain access to private affordable housing. In addition to improving the front-end applicant experience, you will also shape the back-end experience for property managers, municipalities and housing search workers/advocates. We need a systems thinker who thrives on understanding people and delivering complex services and holistic experiences. This position is a full-time contract opportunity. The primary work location for this role will be at 100 Cambridge Street, Boston, MA 02114. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position follows a hybrid schedule, typically requiring an average of two days per week in the office, with the flexibility to balance on-site and remote work as needed. Duties and Responsibilities: Define and concept test an Affordable Housing Application experience in partnership with the team's Experience Design and Research Lead. Engage constituents and service providers to understand their needs, map their experiences, and co-design digital and non-digital solutions. Create compelling and effective service design artifacts to drive shared understanding and action (for example: ux wireframes, future state concepts, journey maps, service blueprints, prototypes, frameworks etc.) Guide vendor development teams and ensure outputs respond to constituent needs navigating, applying, and securing privately owned affordable apartments and homes. Partner with agency stakeholders to understand policies, technology systems, business needs, and other constraints when optimizing service delivery. Drive impact within a complex ecosystem that builds on existing discovery work. The team recently finished discovery work to understanding user needs. You'll help the team extend these learnings, create a people-centered roadmap, and help move the team from vision to implementation. Help us grow our service design practice by working with peers to shape state-wide service patterns, best practices, and integrated solutions. Act as a change agent within Housing and Livable Communities by advocating for iterative people-centered design and research. Preferred Knowledge, Skills, and Abilities: 5-7 years of professional experience in service design 3+ years of experience working on government services or similarly complex public service orientated spaces Enthusiasm for solving problems facing public-sector agencies and promoting access to public services using modern technology, design, and research practices Demonstrated flexibility and patience in navigating highly regulated environments and complex stakeholder dynamics Deep expertise in service design, experience research, and experience/design strategy Comfortable facilitating co-design sessions, stakeholder workshops, and generative meetings Strong system thinking skills Outstanding verbal, written, and visual communication and storytelling skills The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
    $114k-180k yearly est. 1d ago
  • Lead Product Designer

    Array 3.5company rating

    Raleigh, NC jobs

    Lead Product Designer Pay: $145,000 - $170,000/year + variable compensation Experience: 7 to 10 years designing complex, workflow-heavy B2B SaaS products; shipped features used at scale. Type: Full-time Schedule: Monday - Friday Array Corporation is seeking a Lead Product Designer to join a growing and dynamic team! Array Corporation is building an AI frontline workforce management platform that does the opposite: we connect talent quality to production outcomes and share the upside with dynamic rewards. When people see how their work drives results and strong performance earns real rewards, retention becomes a flywheel. Businesses get consistency and predictability; workers get transparency, recognition, and a reason to stay. As our first full-time design hire, you'll establish the foundational user experience - one where agents assist users to achieve measurable business outcomes. You will define the information architecture, build the design system and patterns, and set up a practical research cadence. You'll also design explainable, human-in-the-loop automation and create the link between effort and reward, unmistakably clear for recruiters, operators, and workers. Partnering with Product and Engineering across squads, the patterns you set will define how Array Corporation feels for years. Job Description: Own end-to-end product design across requisition, sourcing, scheduling, analytics, and incentives. Define the platform's information architecture and intuitive navigation framework. Build and implement a v1 design system, including tokens, components, and patterns. Design trusted agent experiences with explainability, safe overrides, and clear decision logic. Conduct lightweight UX research and convert insights into product improvements. Partner with Product and Engineering to prioritize quick wins and long-term foundations. Measure impact using shared success metrics and drive continuous improvement. Use AI tools to accelerate design workflows such as variant exploration and spec generation. Position Requirements: Expertise in AI/automation UX, including explainability and user control. Portfolio that displays storytelling abilities, primarily focused on measurable product outcomes. Experience as the first designer or design lead in an early-stage startup is preferred. Understanding of HR tech/recruiting/workforce or other multi-persona operations tools is a plus. Strong systems-thinking mindset with proven information architecture experience. Hands-on research experience with the ability to synthesize insights into clear recommendations. Fluency in Figma and modern product development workflows. Skilled in creating and scaling design systems across multiple teams. Excellent collaboration skills with Product and Engineering partners. Array Corporation is the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $145k-170k yearly 5d ago
  • AI Interaction Designer - Founding Designer

    Greylock Partners 4.5company rating

    Redwood City, CA jobs

    Greylock recently led a brand new investment (significant seed round) that will be based in Redwood City (hybrid 3 days/week). Repeat founder with prior exit and starting to expand the founding team (previous members followed founder from prior company). They are looking to hire their first Lead UX\AX Designer. In this role, you'll be building a product, from 0 ----> 1, that will serve massive deployments to large enterprises. The Lead UX\AX Designer will shape the end-to-end design process for their core AI platform, focusing on agentic experiences (AX) from concept to delivery. You'll define a clear UX vision and strategy for how enterprise users interact with AI agents balancing innovation with usability. You'll blend UX designs, systems thinking, and AI interaction design to create experiences that are both trustworthy and actionable for end users and IT admins. Requirements: 8+ years of experience in UX/product design, with at least 3 years in a lead or senior design role. AI tool proficiency for rapid prototyping/wireframing Futuristic interface design capabilities Agentic experience understanding for enterprise. Hands-on experience designing for data-driven products and enterprise-scale applications. Background in security platform design, information architecture, and systems thinking with understanding of how to create intuitive experiences in technically complex, compliance-driven domains Given that this company is in stealth mode, we are not able to share more details publicly but to qualified applicants, we can share more information. Stage: Seed, stealth mode Location: Redwood City Role: Product Designer, AX Designer ---------------- About Greylock: Greylock is an early-stage investor in hundreds of remarkable companies including Airbnb, LinkedIn, Dropbox, Workday, Cloudera, Facebook, Instagram, Roblox, Coinbase, Palo Alto Networks, among others. More can be found about us here: ********************* About the Greylock Recruiting team and me: As full-time, salaried employees of Greylock, our team provides free candidate referrals/introductions to our active investments to help them grow/succeed (as one of the many services we provide). Our recruiting team, combined, has over 125 years of in-house recruiting experience at successful startups through FAANG's and over 30 years of VC Talent. How We Work: I will contact anyone who looks like a potential match--requesting to schedule a call with you immediately. Once contacted, I'll explain our VC Recruiting model, spend some time getting to know you better, and will discuss various startup opportunities within our portfolio with you as well.
    $107k-141k yearly est. 1d ago
  • Graphic Designer

    Walsh Employment 4.1company rating

    Highland Park, IL jobs

    Salary: $55-60K plus excellent benefits package About the Company Our client is seeking a highly creative and proactive Graphic Designer to join their dynamic in-house creative team. This is an excellent opportunity to create compelling brand and packaging design projects within the wine and spirits industry. You will work closely with the business and design team to bring brand stories to life from concept through to production and logistics. You'll be involved in the entire lifecycle of design, contributing both individually and collaboratively in a fast-paced, quality-driven environment. Key Requirements We are seeking an experienced and creative Designer with strong print design skills and a passion for branding and visual storytelling. The successful candidate will be confident in managing multiple design projects from concept to production and thrive in a fast-paced, collaborative team environment. Essential qualifications and experience: 2-5 years of professional experience in graphic design or a related creative field Proficiency with Adobe Creative Suite - particularly Illustrator, Photoshop, and InDesign Experience designing for print - packaging, signage, posters, and point-of-sale (POS) materials Familiarity with PowerPoint design Strong portfolio showcasing a range of design work across mediums Excellent attention to detail, file organization, and craftsmanship Ability to manage multiple projects simultaneously and meet deadlines Confidence in taking creative direction and applying feedback constructively Working knowledge of print production standards (bleeds, color profiles, preflighting, etc.) Desirable skills: Experience creating digital assets for social media and web campaigns Interest in branding and logo development Knowledge of working with external vendors and printers Role & Responsibilities The successful candidate will contribute to a variety of print and digital projects that support product launches, retail promotions, and brand marketing efforts. This role requires a hands-on designer who can work independently while supporting the wider creative and marketing teams. Your responsibilities will include: Designing a wide range of marketing materials: signage, packaging, sell sheets, web and journal ads, presentations, posters, and POS displays Producing digital content for social media and brand websites (approx. 10% of workload) Designing logos, labels, and product branding for new brand developments Collaborating closely with the design and marketing teams to develop and refine creative assets Liaising with print vendors to ensure production accuracy and quality Contributing to the development and maintenance of brand guidelines Leading specific design projects while also offering support across the team Participating in creative discussions, offering design solutions, and contributing to campaign planning Additional Information Physical Requirements: Must be able to remain seated for extended periods of time while working How to Apply To be considered for this exciting opportunity, please submit: Your CV A brief cover letter A portfolio showcasing your most relevant design work We look forward to seeing how your creativity and skills can contribute to this dynamic and high-performing team.
    $55k-60k yearly 2d ago
  • Junior CAD Designer

    Allegiance Group 4.4company rating

    New York, NY jobs

    Job Title: Junior CAD Designer Salary: $60,000 - $70,000 We are a growing architectural firm specializing in multifamily residential projects across the five boroughs. Our work blends creativity, technical excellence, and a deep understanding of urban living. We pride ourselves on delivering thoughtful, efficient designs that enhance the communities we serve. We're looking for a Junior CAD Designer to join our team in Manhattan. This is an excellent opportunity for a recent architecture graduate or someone with up to one year of professional experience who's ready to take the next step in their career. As a Junior CAD Designer, you'll work closely with senior architects and project managers to support the production of design and construction documents for multifamily projects. You'll gain hands-on experience across all phases of the design process while developing your technical and creative skills in a collaborative studio environment. Key Responsibilities: Draft and revise architectural drawings using AutoCAD and Revit Assist in the preparation of design presentations, construction documents, and permit sets Coordinate with consultants and team members to ensure design accuracy and consistency Conduct site visits and field measurements as needed Support the design team in project organization, documentation, and model management Requirements: Bachelor's degree in Architecture or related field Proficiency in AutoCAD (Revit experience a plus) Strong attention to detail and eagerness to learn Ability to work both independently and collaboratively in a fast-paced environment Familiarity with NYC building codes and multifamily housing design is an advantage APPLY today for immediate consideration!
    $60k-70k yearly 1d ago
  • Product Designer, Principal Associate Level

    Capital One 4.7company rating

    Richmond, VA jobs

    On the Commercial Card Design team, we believe managing a corporate card program should feel effortless. We're seeking a hands-on, craft-focused product designer to make that belief a reality by shaping a platform that serves everyone from everyday employees to senior finance leaders. In this role, you'll own the end-to-end design of new features and core workflows, transforming complex problems into elegant and intuitive solutions. You'll ground your decisions in deep user insights, apply your passion for craft, and leverage our design system to ensure consistency and scale, all in close partnership with research, product, tech, and design peers. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you. Role Expectations As a Product Designer, you'll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems. Here are some of the expected competencies for this role: Product Design Expertise: Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes Human-Centered: Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback Business-Focused: Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes Problem-Solving: Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations Collaboration: Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment Communication: Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions The ideal candidate has a strong portfolio demonstrating their process, results, and impact. Basic Qualifications At least 3 years of experience in a Product Design role At least 3 years of experience with design and prototyping tools, such as Figma Preferred Qualifications At least 4 years of experience in a Product Design role At least 4 years of experience with design and prototyping tools, such as Figma At least 4 years of experience collaborating with product, tech and business partners At least 4 years of experience working with an established design system Experience working in heavily regulated, data heavy problem spaces At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $127,500 - $145,500 for Pr. Associate, Design New York, NY: $139,100 - $158,700 for Pr. Associate, Design Richmond, VA: $115,900 - $132,200 for Pr. Associate, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $139.1k-158.7k yearly 18h ago
  • Product Designer, Senior Associate

    Capital One 4.7company rating

    New York, NY jobs

    We're currently seeking a Product Designer to join our Experience Design team. We're passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you. Role Expectations As a Product Designer, you'll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems. Here are some of the expected competencies for this role: Product Design Expertise: Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes Human-Centered: Use data, research insights and creative problem-solving to support customer-centered design decisions across projects Business-Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs Problem-Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations Collaboration: Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust Communication: Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions The ideal candidate has a strong portfolio demonstrating their process, results, and impact. Basic Qualifications At least 2 years of experience in a Product Design role At least 2 years of experience with design and prototyping tools such as Figma Preferred Qualifications Experience working with an established design system Experience collaborating with product, tech and business partners Experience working in heavily regulated, data heavy problem spaces At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $109,000 - $124,400 for Sr. Associate, Design New York, NY: $118,900 - $135,700 for Sr. Associate, Design Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $118.9k-135.7k yearly 18h ago
  • Fresh Flower Designer

    FDI 3.9company rating

    Ankeny, IA jobs

    Additional Considerations (if any): - At FDI, our small team atmosphere creates a great environment for our employees. Our team members are the key to our success by providing outstanding customer service. Florist Distributing, Inc. Job Title: Fresh Flower Designer Department: Warehouse FLSA: Non-Exempt General Function This position will create floral arrangements in a warehouse and refrigerated environment. Hours of operation are seven days a week. Specific scheduling for this position will be discussed during the interview process and will adjust based on the fluctuation of business and holidays. Reporting Relations Accountable and Reports to: President, Vice President, Operations, General Manager, & Central Design Supervisor Positions that Report to you: None Primary Duties and Responsibilities: Designs and fills customer orders. Understands the basics of floral products, care, and handling. Inventories product, cares for damaged product, and replaces where necessary. Ensures floral products are fresh. Understands proper packaging techniques for completed floral arrangements. Keeps the floral work area clean and tidy. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Performs miscellaneous other duties as necessary. Reports to work when scheduled and on time; and weekends as needed. Knowledge, Skills, Abilities and Worker Characteristics: Must be customer service driven and able to communicate clearly and effectively. Must have basic working knowledge of computer use, to include Microsoft Word, Microsoft Excel, Microsoft Outlook e-mail and calendars. Able to operate menu driven computer programs with mouse, 10 key keypad, and alpha numeric keyboard. Ability to read and obey MSDS information on products. Able to add, subtract, multiply and divide whole numbers. Must have the ability to carry out detailed written and verbal instructions. Must be able to file, post, sort, and organize materials, paperwork and software used. Education and Experience: High School or equivalent; an understanding of customer service, knowledge of fresh flowers - design experience is required. Physical Requirements: Must be able to perform light to moderate physical work; exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, talking, climbing, standing, walking, pushing, pulling, lifting, hearing, and repetitive motions. Must be able to perform work duties in a refrigerated environment. Working Conditions: The duties of this position are performed in a refrigerated setting. There is frequent exposure to noise and continual exposure to temperature changes. Equipment Used To Perform Job: Fresh flower cutter, knife, pallet jack, four-wheel carts, and strapper. A digital camera, copier, and fax may also be required. Contacts: Has daily contact with employees and management. Are you ready to brighten your life with flowers? Apply today.
    $62k-96k yearly est. Auto-Apply 11d ago
  • Brand Designer

    Whittier Trust 3.8company rating

    Pasadena, CA jobs

    Whittier Trust is the oldest privately owned multi-family office headquartered on the West Coast, providing exceptional client service and highly customized investment solutions for high-net-worth individuals and their families. Our dedicated professionals work with clients and their families to deliver a broad array of services including investment management, fiduciary, philanthropic, and family office. Our founding family's century-long history of entrepreneurship continues to guide our activities for clients today. Entrusted with private family assets, our teams employ a consulting approach to tailor solutions for complex family situations. Whittier Trust attracts professionals who have a desire to grow while building their skills in the service to our clients. Our organization is flat, nimble, and uniquely attuned to the needs and desires of both today's entrepreneurs as well as legacy family members who may be several generations removed from the wealth creators. Our corporate culture is one of client-focus, collaboration, performance and accountability, family orientation and long-term career satisfaction. Employee turnover is low because of a high level of engagement and career fulfillment. The position offers a competitive compensation package including base salary, performance bonus, equity consideration, excellent medical, and retirement plans. JOB PURPOSE The Brand Designer - Integrated Marketing, under the direction of the Vice President, Marketing, supports the execution of Whittier Trust's marketing and brand initiatives through the creation of polished, high-quality visual materials across print, digital, and event platforms. This role is designed for a hands-on creative professional with 3-6 years of experience who brings strong technical skill, brand sensibility, and organizational excellence. The designer will create cohesive materials for campaigns, events, thought leadership, presentations, and digital assets that reflect Whittier Trust's multifamily office expertise and five pillars of service. The position requires exceptional attention to detail, reliability, and the ability to manage multiple projects from concept through production in a fast-paced, high-touch environment. ESSENTIAL FUNCTIONS 1. Design & Creative Production: Design and produce creative materials across print and digital platforms, including advertisements, brochures, event collateral, invitations, social media graphics, and email templates. Apply and evolve Whittier Trust's brand guidelines with clarity and consistency to maintain a refined and professional visual identity. 2. Digital & Email Design: Create assets for marketing automation and digital channels, including emails, headers, landing pages, and website visuals. Ensure designs are optimized for responsiveness and accessibility. Support event programs by designing branded assets for event management platforms such as Cvent, Blackthorn, or comparable tools. 3. Production & Project Management: Manage multiple design projects simultaneously from concept to completion, ensuring all deliverables meet brand standards, timelines, and production requirements. Prepare press-ready and digital production files, coordinate with vendors, review proofs, and maintain organized design archives. Communicate proactively with stakeholders to manage expectations and project flow. 4. Brand Stewardship & Collaboration: Work closely with the Vice President, Marketing to ensure all creative materials reflect the firm's brand standards and marketing objectives. Collaborate with the Events, Content, and Client Services teams to design materials that enhance communications and reinforce brand cohesion. Provide creative input during brainstorming sessions and help implement consistent design systems across offices. 5. Presentation & Visual Support: Design PowerPoint templates, visual charts, and layouts for presentations and reports. Support internal and client-facing materials with professional formatting that aligns with Whittier's visual standards. TOTAL: DESIRED SKILLS Advanced proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop). Proficiency in Canva for collaboration and efficient content production. Experience designing within marketing automation platforms such as Salesforce Account Engagement (Pardot). Experience supporting event branding within Cvent, Blackthorn, or comparable tools. Understanding of responsive and accessible design for digital and email content. Strong foundation in layout, typography, composition, and visual hierarchy. Proven ability to manage multiple projects, timelines, and competing priorities. Experience preparing production-ready files for both print and digital output. Organized, detail-oriented, and comfortable in a high-standards environment. Collaborative mindset and ability to work effectively under the direction of leadership. Professional demeanor and ability to maintain discretion and confidentiality. Experience working with or designing for luxury brands, family offices, or professional services firms preferred. DESIRED QUALIFICATIONS Bachelor's degree in Graphic Design, Visual Communications, Marketing, or a related field, or equivalent experience. 3-6 years of professional design experience (agency or in-house). Portfolio demonstrating brand, campaign, and marketing design capabilities (link encouraged but not required). Experience designing for email, campaigns, and event programs strongly preferred. Familiarity with Salesforce platforms, including Account Engagement (Pardot), and experience integrating creative assets into marketing workflows. High professional standards, organization, and attention to detail. Demonstrated commitment to confidentiality and discretion when handling firm or client materials. COMPENSATION Base salary range $90,000 - $120,000 annually Salary may vary depending on job-related factors including, but not limited to, skills and experience. Full-time employees may be eligible for a comprehensive benefits package that includes: medical, dental and vision coverage, 401(k), life insurance, paid time off and a Wellness Program. Annual bonus, incentive pay and/or equity may also apply depending upon the role.
    $90k-120k yearly 52d ago
  • Designer

    Tata Consulting Services 4.3company rating

    New York, NY jobs

    Must Have Technical/Functional Skills * Digital: CUE- Visual Design; Digital: User Experience Design (UXD)/ Visual Design; Digital : User Experience (UX); Digital : CUE - UI / Interaction Design Roles & Responsibilities * Experience with design systems and asset libraries. * Familiarity with accessibility standards and responsive design. * Basic knowledge of front-end development (HTML/CSS) is a plus. Key Responsibilities: * Final Design Review: Conduct thorough reviews and approvals of design assets to ensure they meet brand standards and quality benchmarks. * Create visual assets/images for the business requirements * Produce variants of existing assets according to the business and compliance requirements. * Design Configuration: Create and configure new design elements that enhance usability, accessibility, and overall user experience. * Asset Publishing: Publish and maintain approved design assets in shared libraries or repositories for use by the broader design team. * Collaboration: Work closely with UX designers, developers, and content teams to ensure cohesive and effective visual communication. * Design Consistency: Uphold and advocate for brand guidelines, ensuring consistency across all visual outputs. * Qualifications: * Bachelor's degree in graphic design, Visual Communication, or a related field. * 5+ years of experience in a design or visual production role. * Proficiency in design tools such as Adobe Creative Suite, Figma, or Sketch. * Strong understanding of design principles, typography, colour theory, and layout. * Excellent attention to detail and ability to man age multiple projects simultaneously. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $55,000-$145,000 a year #LI-NS4
    $55k-145k yearly 56d ago
  • Content Designer

    Credit Human Careers 4.3company rating

    San Antonio, TX jobs

    We are seeking a Content Designer for the Marketing Department. In this role, you will craft and maintain Credit Human's visual identity across digital and print media platforms, ensuring our brand reflects company values and resonates with diverse audiences. You'll lead the creation of compelling visuals for web, social media, print, signage, and campaigns across multiple markets and product lines. Collaboration with cross‑functional teams is central, as you'll design assets, templates, and content that strengthen brand identity, drive engagement, and support key business objectives. If you have a strong creative portfolio and the ability to deliver high-quality work in a fast-paced environment, you should apply right away! Highlights: Lead creative projects from concept to delivery across web, print, packaging, and digital platforms. Design logos, infographics, brochures, signage, presentations, and social/digital assets while ensuring brand consistency. Develop and evolve visual brand strategies, systems, and templates to strengthen and modernize Credit Human's visual identity in collaboration with the Brand Manager. Conduct photo and video shoots, guiding visual strategies for campaigns and digital initiatives. Collaborate with cross‑functional teams to align visuals with audience needs, campaign goals, and business objectives. Oversee production processes, mentor designers and vendors, and ensure quality, timing, and brand fidelity. Stay current with design trends and manage multiple projects simultaneously in a fast‑paced environment. Experience: Required Strong portfolio demonstrates expertise in branding, typography, layout, and visual storytelling Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Adobe Premier Pro or similar video editing software Proven ability to balance creativity with business objectives in a fast-paced environment. Experience working across B2B and B2C audiences Strong understanding of digital asset creation and print production Strong project management skills and ability to operate independently Preferred Experience in the financial services industry Experience with a values-based organization Experience with Workfront Education: Required Bachelor's degree in Graphic Design, Fine Arts, or a related field OR equivalent 4 years of work experience in graphic or brand design Skills & Knowledge: Required Strong verbal and written communication skills Experience with Adobe Creative Suite and video editing software Creativity Efficiency and organization Customer care Salary: $76,000 Schedule: Monday-Friday, 8:30 am-5:30 pm (on-site) Level of Work: 2C Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers. Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
    $76k yearly 17d ago
  • Content Designer

    Credit Human Federal Credit Union 4.3company rating

    San Antonio, TX jobs

    We are seeking a Content Designer for the Marketing Department. In this role, you will craft and maintain Credit Human's visual identity across digital and print media platforms, ensuring our brand reflects company values and resonates with diverse audiences. You'll lead the creation of compelling visuals for web, social media, print, signage, and campaigns across multiple markets and product lines. Collaboration with cross‑functional teams is central, as you'll design assets, templates, and content that strengthen brand identity, drive engagement, and support key business objectives. If you have a strong creative portfolio and the ability to deliver high-quality work in a fast-paced environment, you should apply right away! Highlights: * Lead creative projects from concept to delivery across web, print, packaging, and digital platforms. * Design logos, infographics, brochures, signage, presentations, and social/digital assets while ensuring brand consistency. * Develop and evolve visual brand strategies, systems, and templates to strengthen and modernize Credit Human's visual identity in collaboration with the Brand Manager. * Conduct photo and video shoots, guiding visual strategies for campaigns and digital initiatives. * Collaborate with cross‑functional teams to align visuals with audience needs, campaign goals, and business objectives. * Oversee production processes, mentor designers and vendors, and ensure quality, timing, and brand fidelity. * Stay current with design trends and manage multiple projects simultaneously in a fast‑paced environment. Experience: Required * Strong portfolio demonstrates expertise in branding, typography, layout, and visual storytelling * Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Adobe Premier Pro or similar video editing software * Proven ability to balance creativity with business objectives in a fast-paced environment. * Experience working across B2B and B2C audiences * Strong understanding of digital asset creation and print production * Strong project management skills and ability to operate independently Preferred * Experience in the financial services industry * Experience with a values-based organization * Experience with Workfront Education: Required * Bachelor's degree in Graphic Design, Fine Arts, or a related field OR equivalent 4 years of work experience in graphic or brand design Skills & Knowledge: Required * Strong verbal and written communication skills * Experience with Adobe Creative Suite and video editing software * Creativity * Efficiency and organization * Customer care Salary: $76,000 Schedule: Monday-Friday, 8:30 am-5:30 pm (on-site) Level of Work: 2C Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement. To get to know Credit Human and learn more about our benefits, visit our careers page at **************************** Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
    $76k yearly 7d ago
  • Luxury Travel Designer

    Jpmorgan Chase & Co 4.8company rating

    Connecticut jobs

    JobID: 210665883 JobSchedule: Full time JobShift: Base Pay/Salary: MD $60,800.00-$105,000.00; NY $60,405.80-$105,000.00; NJ $54,200.00-$105,000.00; CT $60,800.00-$105,000.00; RI $60,800.00-$92,000.00; Washington,DC $68,400.00-$105,000.00; IL $54,200.00-$92,000.00; MN $54,200.00-$92,000.00; CO $56,485.00-$92,000.00; NV $54,200.00-$85,000.00; WA $77,968.80-$105,000.00; CA $68,640.00-$105,000.00; HI $60,800.00-$92,000.00 We are seeking a dynamic and experienced Travel Designer to join our elite team! The ideal candidate will have a passion for luxury travel and a keen understanding of the needs and expectations of ultra-high net worth clientele. As a Luxury Travel Designer within FROSCH, you will be responsible for crafting tailor-made travel experiences that exceed our members' expectations and ensure unforgettable journeys. These experiences will include booking air (private and commercial), accommodations (hotels, resorts, private residences and villas), private yachts, luxury cruises, transportation, meet and greet services, private tours, dining, entertainment (concerts, Broadway shows, etc.) as well as assisting with staffing (private chefs, babysitters and beauty related specialists). Private Client Services (PCS) is an exclusive membership-based division within FROSCH specializing in curating bespoke luxury travel experiences and concierge services for ultra-high net worth individuals (UHNWI) and families worldwide. Our clients include corporate executives, professional athletes, dignitaries, and other high profile elite individuals. With a focus on building relationships with our members through personalized service and attention to detail, we provide exclusive access to the most luxurious destinations, accommodations, and experiences across the globe. PCS prides itself on our commitment to delivering round-the-clock dedicated assistance to our members, managed exclusively by our exceptional team. Job Responsibilities * Conduct comprehensive consultations with members to understand their travel preferences, interests, and expectations. * Design bespoke travel itineraries and experiences tailored to each client's preferences, including flights, ground transportation, accommodations, dining, activities, and special requests. * Demonstrate the capacity to effectively collaborate within a team-oriented atmosphere. * Be prepared to serve as the primary point of contact for a select group of members, proactively engaging with them to cultivate strong, personalized relationships. * Take on the responsibility of handling invoices and managing all financial elements of the trips, aiming for both transparency and efficiency in budgeting. * Possess a thorough understanding of the lifestyles, expectations, and preferences of UHNWI, tailoring services to meet their sophisticated needs. * Stay informed about luxury travel trends, destinations, and properties worldwide in order to provide expert recommendations and insider knowledge to clients. * Provide white-glove service and support to clients throughout their travel journey, including pre-trip assistance, on-site concierge services, and post-travel follow-up. * Anticipate and address any issues or concerns that may arise during travel, ensuring seamless and stress-free experiences. * Leverage established partner relationships and vendor agreements to secure optimal availability, rates, and additional perks. * Demonstrate clear and professional communication skills when interacting with clients and vendors, excelling in phone and email etiquette and delivering exceptional customer service. Required Qualifications, Skills and Capabilities * Minimum of 7 years of experience in luxury travel planning or related field, with a proven track record of serving high net worth clientele. * Proficiency in a Global Distribution System (GDS) such as Sabre. * Proficiency in MS Office Suite and other CRM technology (Monday.com), with the ability to adapt as needed. * Possess extensive worldwide travel experience, enabling a deep, personal understanding of diverse cultures, destinations, and customs to deliver bespoke, culturally rich travel experiences that align with the unique lifestyles and preferences of our esteemed members. * Strong communication, interpersonal, and relationship-building skills. * Efficiently manage tasks, adhere to deadlines, and make informed decisions, maintaining clear communication even in high-pressure situations. * Compiling and consolidating multiple pieces of information and creating a coherent and accurate client travel itinerary, utilizing the templates provided. * Detail-oriented with the ability to multitask and prioritize in a fast-paced environment. * Monitor an extremely busy email inbox, differentiate urgent requests, and respond, action or file messages as necessary. This includes filing and maintaining correspondence and other documentation in the appropriate client trip files. * Assist in accurately keeping track of an extremely busy client travel calendar, to ensure timely booking and confirmations of arrangements. * A readiness to be accessible to our clients beyond regular office hours.
    $78k-105k yearly Auto-Apply 60d+ ago
  • Reserve Travel Designer Chase Travel

    Jpmorgan Chase 4.8company rating

    Heathrow, FL jobs

    Transform the travel experience as a Luxury Travel Advisor at Chase Travel, where your commitment to personalized service and industry expertise will make a lasting impact. Be part of a diverse, collaborative team focused on growth and opportunity, and deliver the highest standards of excellence to our valued clients. As a Reserve Travel Designer within Chase Travel, you will have the opportunity to leverage your expertise in luxury travel to deliver exceptional customer service. You will collaborate with customers to understand their needs and preferences, advising on destinations, transportation, travel dates, accommodations, and more. Your role will involve creating seamless end-to-end itineraries and ensuring a high-touch experience for our discerning clients. Join us in a dynamic and collaborative environment where your passion for travel and commitment to service excellence will promote success and career growth. You will deliver exceptional customer service, drive key customer experience metrics, meet and/or exceed deadlines and expectations, and maximize opportunities to drive bookings through service. You will have deep expertise in travel and lifestyle servicing or the luxury/hospitality industry, with a proven track record of providing white-glove service to discerning customers. **Job responsibilities** + Research, design, and book tours, cruises, travel packages, and customized travel programs, creating seamless end-to-end itineraries. + Collaborate with customers to understand needs and preferences, advising on destinations, transportation, travel dates, accommodations, costs, and benefits. + Drive customer experience metrics (NPS/OSAT, booking conversion, service quality) by delivering exceptional service in every interaction. + Offer comprehensive travel solutions to ensure each travel component is thoughtfully integrated for a seamless experience. + Utilize Chase Travel tools and platforms to manage reservations, flights, ground transportation, and payment collection efficiently. + Engage with team members, colleagues, and suppliers to stay current on travel trends and destinations, enhancing confidence in recommendations. + Coordinate with support groups to deliver a personalized, high-touch customer experience. + Maintain accurate documentation of all customer interactions and data in required tools. + Ensure commitments and deadlines are met by following up and following through to meet service level agreements (SLAs). + Advise customers proactively on travel options, benefits, and costs to maximize satisfaction and value. + Integrate service excellence into every customer engagement, consistently exceeding expectations. **Required qualifications, capabilities, and skills** + 5+ years of experience as a Travel Advisor, Agent, or Consultant, specializing in luxury travel. + Deep understanding of the luxury travel market and high-end client expectations. + Exceptional phone, written, and consultative customer service skills with a focus on white-glove service. + Demonstrate Chase Travel Servicing values: Confident, Observant, Responsible, Exceptional. + Positive, professional, and collaborative spirit with curiosity and passion for travel. + Strong organizational skills, keen attention to detail, and ability to multi-task and resolve problems. + Impeccable listening skills, willingness to learn, and ability to work independently and within a team. + Build effective relationships within the team and across colleagues. + Understand, prioritize, and manage multiple complex customer needs and requests with strong time management. + Deliver creative, comprehensive vacation itineraries that drive customer value. + Lead through transformation with a strong growth mindset and passion for career development. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $65k-91k yearly est. 51d ago
  • Reserve Travel Designer Chase Travel

    Jpmorganchase 4.8company rating

    Heathrow, FL jobs

    Transform the travel experience as a Luxury Travel Advisor at Chase Travel, where your commitment to personalized service and industry expertise will make a lasting impact. Be part of a diverse, collaborative team focused on growth and opportunity, and deliver the highest standards of excellence to our valued clients. As a Reserve Travel Designer within Chase Travel, you will have the opportunity to leverage your expertise in luxury travel to deliver exceptional customer service. You will collaborate with customers to understand their needs and preferences, advising on destinations, transportation, travel dates, accommodations, and more. Your role will involve creating seamless end-to-end itineraries and ensuring a high-touch experience for our discerning clients. Join us in a dynamic and collaborative environment where your passion for travel and commitment to service excellence will promote success and career growth. You will deliver exceptional customer service, drive key customer experience metrics, meet and/or exceed deadlines and expectations, and maximize opportunities to drive bookings through service. You will have deep expertise in travel and lifestyle servicing or the luxury/hospitality industry, with a proven track record of providing white-glove service to discerning customers. Job responsibilities Research, design, and book tours, cruises, travel packages, and customized travel programs, creating seamless end-to-end itineraries. Collaborate with customers to understand needs and preferences, advising on destinations, transportation, travel dates, accommodations, costs, and benefits. Drive customer experience metrics (NPS/OSAT, booking conversion, service quality) by delivering exceptional service in every interaction. Offer comprehensive travel solutions to ensure each travel component is thoughtfully integrated for a seamless experience. Utilize Chase Travel tools and platforms to manage reservations, flights, ground transportation, and payment collection efficiently. Engage with team members, colleagues, and suppliers to stay current on travel trends and destinations, enhancing confidence in recommendations. Coordinate with support groups to deliver a personalized, high-touch customer experience. Maintain accurate documentation of all customer interactions and data in required tools. Ensure commitments and deadlines are met by following up and following through to meet service level agreements (SLAs). Advise customers proactively on travel options, benefits, and costs to maximize satisfaction and value. Integrate service excellence into every customer engagement, consistently exceeding expectations. Required qualifications, capabilities, and skills 5+ years of experience as a Travel Advisor, Agent, or Consultant, specializing in luxury travel. Deep understanding of the luxury travel market and high-end client expectations. Exceptional phone, written, and consultative customer service skills with a focus on white-glove service. Demonstrate Chase Travel Servicing values: Confident, Observant, Responsible, Exceptional. Positive, professional, and collaborative spirit with curiosity and passion for travel. Strong organizational skills, keen attention to detail, and ability to multi-task and resolve problems. Impeccable listening skills, willingness to learn, and ability to work independently and within a team. Build effective relationships within the team and across colleagues. Understand, prioritize, and manage multiple complex customer needs and requests with strong time management. Deliver creative, comprehensive vacation itineraries that drive customer value. Lead through transformation with a strong growth mindset and passion for career development.
    $65k-91k yearly est. Auto-Apply 41d ago
  • Reserve Travel Designer Chase Travel

    Jpmorgan Chase & Co 4.8company rating

    Heathrow, FL jobs

    JobID: 210684189 JobSchedule: Full time JobShift: : Transform the travel experience as a Luxury Travel Advisor at Chase Travel, where your commitment to personalized service and industry expertise will make a lasting impact. Be part of a diverse, collaborative team focused on growth and opportunity, and deliver the highest standards of excellence to our valued clients. As a Reserve Travel Designer within Chase Travel, you will have the opportunity to leverage your expertise in luxury travel to deliver exceptional customer service. You will collaborate with customers to understand their needs and preferences, advising on destinations, transportation, travel dates, accommodations, and more. Your role will involve creating seamless end-to-end itineraries and ensuring a high-touch experience for our discerning clients. Join us in a dynamic and collaborative environment where your passion for travel and commitment to service excellence will promote success and career growth. You will deliver exceptional customer service, drive key customer experience metrics, meet and/or exceed deadlines and expectations, and maximize opportunities to drive bookings through service. You will have deep expertise in travel and lifestyle servicing or the luxury/hospitality industry, with a proven track record of providing white-glove service to discerning customers. Job responsibilities * Research, design, and book tours, cruises, travel packages, and customized travel programs, creating seamless end-to-end itineraries. * Collaborate with customers to understand needs and preferences, advising on destinations, transportation, travel dates, accommodations, costs, and benefits. * Drive customer experience metrics (NPS/OSAT, booking conversion, service quality) by delivering exceptional service in every interaction. * Offer comprehensive travel solutions to ensure each travel component is thoughtfully integrated for a seamless experience. * Utilize Chase Travel tools and platforms to manage reservations, flights, ground transportation, and payment collection efficiently. * Engage with team members, colleagues, and suppliers to stay current on travel trends and destinations, enhancing confidence in recommendations. * Coordinate with support groups to deliver a personalized, high-touch customer experience. * Maintain accurate documentation of all customer interactions and data in required tools. * Ensure commitments and deadlines are met by following up and following through to meet service level agreements (SLAs). * Advise customers proactively on travel options, benefits, and costs to maximize satisfaction and value. * Integrate service excellence into every customer engagement, consistently exceeding expectations. Required qualifications, capabilities, and skills * 5+ years of experience as a Travel Advisor, Agent, or Consultant, specializing in luxury travel. * Deep understanding of the luxury travel market and high-end client expectations. * Exceptional phone, written, and consultative customer service skills with a focus on white-glove service. * Demonstrate Chase Travel Servicing values: Confident, Observant, Responsible, Exceptional. * Positive, professional, and collaborative spirit with curiosity and passion for travel. * Strong organizational skills, keen attention to detail, and ability to multi-task and resolve problems. * Impeccable listening skills, willingness to learn, and ability to work independently and within a team. * Build effective relationships within the team and across colleagues. * Understand, prioritize, and manage multiple complex customer needs and requests with strong time management. * Deliver creative, comprehensive vacation itineraries that drive customer value. * Lead through transformation with a strong growth mindset and passion for career development.
    $65k-91k yearly est. Auto-Apply 53d ago
  • Luxury Travel Designer

    Jpmorgan Chase & Co 4.8company rating

    Maryland jobs

    JobID: 210665883 JobSchedule: Full time JobShift: Base Pay/Salary: MD $60,800.00-$105,000.00; NY $60,405.80-$105,000.00; NJ $54,200.00-$105,000.00; CT $60,800.00-$105,000.00; RI $60,800.00-$92,000.00; Washington,DC $68,400.00-$105,000.00; IL $54,200.00-$92,000.00; MN $54,200.00-$92,000.00; CO $56,485.00-$92,000.00; NV $54,200.00-$85,000.00; WA $77,968.80-$105,000.00; CA $68,640.00-$105,000.00; HI $60,800.00-$92,000.00 We are seeking a dynamic and experienced Travel Designer to join our elite team! The ideal candidate will have a passion for luxury travel and a keen understanding of the needs and expectations of ultra-high net worth clientele. As a Luxury Travel Designer within FROSCH, you will be responsible for crafting tailor-made travel experiences that exceed our members' expectations and ensure unforgettable journeys. These experiences will include booking air (private and commercial), accommodations (hotels, resorts, private residences and villas), private yachts, luxury cruises, transportation, meet and greet services, private tours, dining, entertainment (concerts, Broadway shows, etc.) as well as assisting with staffing (private chefs, babysitters and beauty related specialists). Private Client Services (PCS) is an exclusive membership-based division within FROSCH specializing in curating bespoke luxury travel experiences and concierge services for ultra-high net worth individuals (UHNWI) and families worldwide. Our clients include corporate executives, professional athletes, dignitaries, and other high profile elite individuals. With a focus on building relationships with our members through personalized service and attention to detail, we provide exclusive access to the most luxurious destinations, accommodations, and experiences across the globe. PCS prides itself on our commitment to delivering round-the-clock dedicated assistance to our members, managed exclusively by our exceptional team. Job Responsibilities * Conduct comprehensive consultations with members to understand their travel preferences, interests, and expectations. * Design bespoke travel itineraries and experiences tailored to each client's preferences, including flights, ground transportation, accommodations, dining, activities, and special requests. * Demonstrate the capacity to effectively collaborate within a team-oriented atmosphere. * Be prepared to serve as the primary point of contact for a select group of members, proactively engaging with them to cultivate strong, personalized relationships. * Take on the responsibility of handling invoices and managing all financial elements of the trips, aiming for both transparency and efficiency in budgeting. * Possess a thorough understanding of the lifestyles, expectations, and preferences of UHNWI, tailoring services to meet their sophisticated needs. * Stay informed about luxury travel trends, destinations, and properties worldwide in order to provide expert recommendations and insider knowledge to clients. * Provide white-glove service and support to clients throughout their travel journey, including pre-trip assistance, on-site concierge services, and post-travel follow-up. * Anticipate and address any issues or concerns that may arise during travel, ensuring seamless and stress-free experiences. * Leverage established partner relationships and vendor agreements to secure optimal availability, rates, and additional perks. * Demonstrate clear and professional communication skills when interacting with clients and vendors, excelling in phone and email etiquette and delivering exceptional customer service. Required Qualifications, Skills and Capabilities * Minimum of 7 years of experience in luxury travel planning or related field, with a proven track record of serving high net worth clientele. * Proficiency in a Global Distribution System (GDS) such as Sabre. * Proficiency in MS Office Suite and other CRM technology (Monday.com), with the ability to adapt as needed. * Possess extensive worldwide travel experience, enabling a deep, personal understanding of diverse cultures, destinations, and customs to deliver bespoke, culturally rich travel experiences that align with the unique lifestyles and preferences of our esteemed members. * Strong communication, interpersonal, and relationship-building skills. * Efficiently manage tasks, adhere to deadlines, and make informed decisions, maintaining clear communication even in high-pressure situations. * Compiling and consolidating multiple pieces of information and creating a coherent and accurate client travel itinerary, utilizing the templates provided. * Detail-oriented with the ability to multitask and prioritize in a fast-paced environment. * Monitor an extremely busy email inbox, differentiate urgent requests, and respond, action or file messages as necessary. This includes filing and maintaining correspondence and other documentation in the appropriate client trip files. * Assist in accurately keeping track of an extremely busy client travel calendar, to ensure timely booking and confirmations of arrangements. * A readiness to be accessible to our clients beyond regular office hours.
    $78k-105k yearly Auto-Apply 60d+ ago
  • Luxury Travel Designer

    Jpmorgan Chase & Co 4.8company rating

    Clay, CA jobs

    JobID: 210665883 JobSchedule: Full time JobShift: Base Pay/Salary: MD $60,800.00-$105,000.00; NY $60,405.80-$105,000.00; NJ $54,200.00-$105,000.00; CT $60,800.00-$105,000.00; RI $60,800.00-$92,000.00; Washington,DC $68,400.00-$105,000.00; IL $54,200.00-$92,000.00; MN $54,200.00-$92,000.00; CO $56,485.00-$92,000.00; NV $54,200.00-$85,000.00; WA $77,968.80-$105,000.00; CA $68,640.00-$105,000.00; HI $60,800.00-$92,000.00 We are seeking a dynamic and experienced Travel Designer to join our elite team! The ideal candidate will have a passion for luxury travel and a keen understanding of the needs and expectations of ultra-high net worth clientele. As a Luxury Travel Designer within FROSCH, you will be responsible for crafting tailor-made travel experiences that exceed our members' expectations and ensure unforgettable journeys. These experiences will include booking air (private and commercial), accommodations (hotels, resorts, private residences and villas), private yachts, luxury cruises, transportation, meet and greet services, private tours, dining, entertainment (concerts, Broadway shows, etc.) as well as assisting with staffing (private chefs, babysitters and beauty related specialists). Private Client Services (PCS) is an exclusive membership-based division within FROSCH specializing in curating bespoke luxury travel experiences and concierge services for ultra-high net worth individuals (UHNWI) and families worldwide. Our clients include corporate executives, professional athletes, dignitaries, and other high profile elite individuals. With a focus on building relationships with our members through personalized service and attention to detail, we provide exclusive access to the most luxurious destinations, accommodations, and experiences across the globe. PCS prides itself on our commitment to delivering round-the-clock dedicated assistance to our members, managed exclusively by our exceptional team. Job Responsibilities * Conduct comprehensive consultations with members to understand their travel preferences, interests, and expectations. * Design bespoke travel itineraries and experiences tailored to each client's preferences, including flights, ground transportation, accommodations, dining, activities, and special requests. * Demonstrate the capacity to effectively collaborate within a team-oriented atmosphere. * Be prepared to serve as the primary point of contact for a select group of members, proactively engaging with them to cultivate strong, personalized relationships. * Take on the responsibility of handling invoices and managing all financial elements of the trips, aiming for both transparency and efficiency in budgeting. * Possess a thorough understanding of the lifestyles, expectations, and preferences of UHNWI, tailoring services to meet their sophisticated needs. * Stay informed about luxury travel trends, destinations, and properties worldwide in order to provide expert recommendations and insider knowledge to clients. * Provide white-glove service and support to clients throughout their travel journey, including pre-trip assistance, on-site concierge services, and post-travel follow-up. * Anticipate and address any issues or concerns that may arise during travel, ensuring seamless and stress-free experiences. * Leverage established partner relationships and vendor agreements to secure optimal availability, rates, and additional perks. * Demonstrate clear and professional communication skills when interacting with clients and vendors, excelling in phone and email etiquette and delivering exceptional customer service. Required Qualifications, Skills and Capabilities * Minimum of 7 years of experience in luxury travel planning or related field, with a proven track record of serving high net worth clientele. * Proficiency in a Global Distribution System (GDS) such as Sabre. * Proficiency in MS Office Suite and other CRM technology (Monday.com), with the ability to adapt as needed. * Possess extensive worldwide travel experience, enabling a deep, personal understanding of diverse cultures, destinations, and customs to deliver bespoke, culturally rich travel experiences that align with the unique lifestyles and preferences of our esteemed members. * Strong communication, interpersonal, and relationship-building skills. * Efficiently manage tasks, adhere to deadlines, and make informed decisions, maintaining clear communication even in high-pressure situations. * Compiling and consolidating multiple pieces of information and creating a coherent and accurate client travel itinerary, utilizing the templates provided. * Detail-oriented with the ability to multitask and prioritize in a fast-paced environment. * Monitor an extremely busy email inbox, differentiate urgent requests, and respond, action or file messages as necessary. This includes filing and maintaining correspondence and other documentation in the appropriate client trip files. * Assist in accurately keeping track of an extremely busy client travel calendar, to ensure timely booking and confirmations of arrangements. * A readiness to be accessible to our clients beyond regular office hours.
    $78k-105k yearly Auto-Apply 60d+ ago
  • Luxury Travel Designer

    Jpmorgan Chase & Co 4.8company rating

    Dix, IL jobs

    JobID: 210665883 JobSchedule: Full time JobShift: Base Pay/Salary: MD $60,800.00-$105,000.00; NY $60,405.80-$105,000.00; NJ $54,200.00-$105,000.00; CT $60,800.00-$105,000.00; RI $60,800.00-$92,000.00; Washington,DC $68,400.00-$105,000.00; IL $54,200.00-$92,000.00; MN $54,200.00-$92,000.00; CO $56,485.00-$92,000.00; NV $54,200.00-$85,000.00; WA $77,968.80-$105,000.00; CA $68,640.00-$105,000.00; HI $60,800.00-$92,000.00 We are seeking a dynamic and experienced Travel Designer to join our elite team! The ideal candidate will have a passion for luxury travel and a keen understanding of the needs and expectations of ultra-high net worth clientele. As a Luxury Travel Designer within FROSCH, you will be responsible for crafting tailor-made travel experiences that exceed our members' expectations and ensure unforgettable journeys. These experiences will include booking air (private and commercial), accommodations (hotels, resorts, private residences and villas), private yachts, luxury cruises, transportation, meet and greet services, private tours, dining, entertainment (concerts, Broadway shows, etc.) as well as assisting with staffing (private chefs, babysitters and beauty related specialists). Private Client Services (PCS) is an exclusive membership-based division within FROSCH specializing in curating bespoke luxury travel experiences and concierge services for ultra-high net worth individuals (UHNWI) and families worldwide. Our clients include corporate executives, professional athletes, dignitaries, and other high profile elite individuals. With a focus on building relationships with our members through personalized service and attention to detail, we provide exclusive access to the most luxurious destinations, accommodations, and experiences across the globe. PCS prides itself on our commitment to delivering round-the-clock dedicated assistance to our members, managed exclusively by our exceptional team. Job Responsibilities * Conduct comprehensive consultations with members to understand their travel preferences, interests, and expectations. * Design bespoke travel itineraries and experiences tailored to each client's preferences, including flights, ground transportation, accommodations, dining, activities, and special requests. * Demonstrate the capacity to effectively collaborate within a team-oriented atmosphere. * Be prepared to serve as the primary point of contact for a select group of members, proactively engaging with them to cultivate strong, personalized relationships. * Take on the responsibility of handling invoices and managing all financial elements of the trips, aiming for both transparency and efficiency in budgeting. * Possess a thorough understanding of the lifestyles, expectations, and preferences of UHNWI, tailoring services to meet their sophisticated needs. * Stay informed about luxury travel trends, destinations, and properties worldwide in order to provide expert recommendations and insider knowledge to clients. * Provide white-glove service and support to clients throughout their travel journey, including pre-trip assistance, on-site concierge services, and post-travel follow-up. * Anticipate and address any issues or concerns that may arise during travel, ensuring seamless and stress-free experiences. * Leverage established partner relationships and vendor agreements to secure optimal availability, rates, and additional perks. * Demonstrate clear and professional communication skills when interacting with clients and vendors, excelling in phone and email etiquette and delivering exceptional customer service. Required Qualifications, Skills and Capabilities * Minimum of 7 years of experience in luxury travel planning or related field, with a proven track record of serving high net worth clientele. * Proficiency in a Global Distribution System (GDS) such as Sabre. * Proficiency in MS Office Suite and other CRM technology (Monday.com), with the ability to adapt as needed. * Possess extensive worldwide travel experience, enabling a deep, personal understanding of diverse cultures, destinations, and customs to deliver bespoke, culturally rich travel experiences that align with the unique lifestyles and preferences of our esteemed members. * Strong communication, interpersonal, and relationship-building skills. * Efficiently manage tasks, adhere to deadlines, and make informed decisions, maintaining clear communication even in high-pressure situations. * Compiling and consolidating multiple pieces of information and creating a coherent and accurate client travel itinerary, utilizing the templates provided. * Detail-oriented with the ability to multitask and prioritize in a fast-paced environment. * Monitor an extremely busy email inbox, differentiate urgent requests, and respond, action or file messages as necessary. This includes filing and maintaining correspondence and other documentation in the appropriate client trip files. * Assist in accurately keeping track of an extremely busy client travel calendar, to ensure timely booking and confirmations of arrangements. * A readiness to be accessible to our clients beyond regular office hours.
    $78k-105k yearly Auto-Apply 60d+ ago
  • Luxury Travel Designer

    Jpmorgan Chase & Co 4.8company rating

    Caon City, CO jobs

    JobID: 210665883 JobSchedule: Full time JobShift: Base Pay/Salary: MD $60,800.00-$105,000.00; NY $60,405.80-$105,000.00; NJ $54,200.00-$105,000.00; CT $60,800.00-$105,000.00; RI $60,800.00-$92,000.00; Washington,DC $68,400.00-$105,000.00; IL $54,200.00-$92,000.00; MN $54,200.00-$92,000.00; CO $56,485.00-$92,000.00; NV $54,200.00-$85,000.00; WA $77,968.80-$105,000.00; CA $68,640.00-$105,000.00; HI $60,800.00-$92,000.00 We are seeking a dynamic and experienced Travel Designer to join our elite team! The ideal candidate will have a passion for luxury travel and a keen understanding of the needs and expectations of ultra-high net worth clientele. As a Luxury Travel Designer within FROSCH, you will be responsible for crafting tailor-made travel experiences that exceed our members' expectations and ensure unforgettable journeys. These experiences will include booking air (private and commercial), accommodations (hotels, resorts, private residences and villas), private yachts, luxury cruises, transportation, meet and greet services, private tours, dining, entertainment (concerts, Broadway shows, etc.) as well as assisting with staffing (private chefs, babysitters and beauty related specialists). Private Client Services (PCS) is an exclusive membership-based division within FROSCH specializing in curating bespoke luxury travel experiences and concierge services for ultra-high net worth individuals (UHNWI) and families worldwide. Our clients include corporate executives, professional athletes, dignitaries, and other high profile elite individuals. With a focus on building relationships with our members through personalized service and attention to detail, we provide exclusive access to the most luxurious destinations, accommodations, and experiences across the globe. PCS prides itself on our commitment to delivering round-the-clock dedicated assistance to our members, managed exclusively by our exceptional team. Job Responsibilities * Conduct comprehensive consultations with members to understand their travel preferences, interests, and expectations. * Design bespoke travel itineraries and experiences tailored to each client's preferences, including flights, ground transportation, accommodations, dining, activities, and special requests. * Demonstrate the capacity to effectively collaborate within a team-oriented atmosphere. * Be prepared to serve as the primary point of contact for a select group of members, proactively engaging with them to cultivate strong, personalized relationships. * Take on the responsibility of handling invoices and managing all financial elements of the trips, aiming for both transparency and efficiency in budgeting. * Possess a thorough understanding of the lifestyles, expectations, and preferences of UHNWI, tailoring services to meet their sophisticated needs. * Stay informed about luxury travel trends, destinations, and properties worldwide in order to provide expert recommendations and insider knowledge to clients. * Provide white-glove service and support to clients throughout their travel journey, including pre-trip assistance, on-site concierge services, and post-travel follow-up. * Anticipate and address any issues or concerns that may arise during travel, ensuring seamless and stress-free experiences. * Leverage established partner relationships and vendor agreements to secure optimal availability, rates, and additional perks. * Demonstrate clear and professional communication skills when interacting with clients and vendors, excelling in phone and email etiquette and delivering exceptional customer service. Required Qualifications, Skills and Capabilities * Minimum of 7 years of experience in luxury travel planning or related field, with a proven track record of serving high net worth clientele. * Proficiency in a Global Distribution System (GDS) such as Sabre. * Proficiency in MS Office Suite and other CRM technology (Monday.com), with the ability to adapt as needed. * Possess extensive worldwide travel experience, enabling a deep, personal understanding of diverse cultures, destinations, and customs to deliver bespoke, culturally rich travel experiences that align with the unique lifestyles and preferences of our esteemed members. * Strong communication, interpersonal, and relationship-building skills. * Efficiently manage tasks, adhere to deadlines, and make informed decisions, maintaining clear communication even in high-pressure situations. * Compiling and consolidating multiple pieces of information and creating a coherent and accurate client travel itinerary, utilizing the templates provided. * Detail-oriented with the ability to multitask and prioritize in a fast-paced environment. * Monitor an extremely busy email inbox, differentiate urgent requests, and respond, action or file messages as necessary. This includes filing and maintaining correspondence and other documentation in the appropriate client trip files. * Assist in accurately keeping track of an extremely busy client travel calendar, to ensure timely booking and confirmations of arrangements. * A readiness to be accessible to our clients beyond regular office hours.
    $78k-105k yearly Auto-Apply 60d+ ago

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