WellSpan Health jobs - 2,455 jobs

**Schedule** PRN Hours: Monday-Friday 6am-6pm, Weekends, Holidays, and On-Call Facilitates the communication process between providers and Limited English Proficiency (LEP) patients and their families by providing medical interpretation services and translation of written medical communications. Assists providers with all communications of medical information, including but not limited to consents, patient assessments, explanation of all medical procedures and treatments to ascertain through careful questioning, ensuring the patient understands the explanations and instructions they have received. **Duties and Responsibilities** **Remote Work Capable** **Essential Functions:** + Maintains confidentiality as required by HIPAA, WellSpan policy and adhere to the Medical Interpreter Code of Ethics. + Generates reports in Epic; use reports to round with patients in hospital settings and to provide services in off-site settings + Assists the Limited English Proficiency (LEP) patients and their families in coping with illness and the associated stress by interpreting and translating medical instructions and procedures. Documents encounters in Epic. + Assists LEP patients with completion of various healthcare forms as needed with the corresponding department. + Provides emotional support by listening to patient and family concerns and communicating with the clinical care team for additional clarification. + Translates written communications and materials from the targeted language to English and from English to the targeted language. + Serves as a liaison between patients and healthcare providers. Communicates providers' recommendations to patients. Strong medical terminology vocabulary preferred. + Educates staff on resources available for limited English proficient patients and the importance of language services in conjunction with system policies to maintain compliance for accreditation and licensure. + Serves as a cultural broker so that a comprehensive and culturally sensitive assessment may be performed. + Assists in the development and presentation of training programs designed to enhance the employee's understanding of the cultural needs of LEP patients. Help WellSpan become a model of cultural proficiency. + Obtains instructions and clarification from other interpreters to provide follow up services to patients and their families. + Provides cross-coverage for emergency situations, time off, and other staffing needs. Is willing to work beyond normal working hours, on weekends and holidays as needed, on shifts other than the one hired, and to perform on call as needed or required. **Common Expectations:** + Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. + Enhances professional growth and development through participation in educational programs, current literature, In-service meetings, and workshops. + Provides outstanding service to all patients, fosters teamwork, and practices fiscal responsibility through improvement and innovation. + Is proficient in navigation, documenting and generating reports of interpretation assignments within Epic. + Manages all forms of communication, including voicemail, Epic secure chat, emails, and Teams messages; ensures prompt return calls to the practices when needed. + Attends meetings as required. **Travel Requirements:** + Estimated Amount: - Subject to travel as assigned. **Qualifications** **Minimum Education:** + High School Diploma or GED Required + Certificate Program Preferred or + Associates Degree Preferred **Work Experience:** + 1 year Experience in interpreting in a medical setting. Required **Courses and Training:** + Medical Interpreter Certification Training within 180 days Required + Certificate from an Accredited 40-hour Medical Interpreter Training Program. Upon Hire Preferred **Knowledge, Skills, and Abilities:** + Fluent in reading, writing, speaking, and translating English and targeted languages. + Medical terminology. **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Overdose Helpline Operator, General Internal Medicine Schedule: Per Diem, Remote NOTE: Bi-lingual Spanish/English applicants strongly preferred About MOPH: The Massachusetts Overdose Prevention Helpline (MOPH) is a service of the Grayken Center for Addiction at Boston Medical Center and provides critical support, resources, and assistance to individuals at risk of overdose. Our helpline operates 24/7, offering confidential and compassionate assistance to callers seeking help, information, and referrals to local treatment and support services. MOPH aims to reduce overdose deaths and improve access to addiction treatment and support across the state of Massachusetts. Position Overview: The Helpline Operator plays a critical role in the Massachusetts Overdose Prevention Helpline as the frontline point of contact with our callers. They will be responsible for managing incoming calls and talking with callers using a harm reduction framework. Helpline calls are opportunities to engage people who use drugs in meaningful conversation and the ideal candidate would be comfortable talking to people who are actively using drugs and who come from diverse backgrounds and experiences. The ideal candidate should possess excellent communication skills, a calm demeanor in potentially challenging situations, and a strong dedication to saving lives through prompt and compassionate actions. JOB RESPONSIBILITIES Call Center Operations: Manage incoming calls from individuals seeking assistance for themselves or someone else. Offer immediate guidance on overdose recognition and response, instructing callers on how to administer naloxone or other life-saving measures if necessary. Provide information about the helpline to callers and providers. Utilize active listening and effective questioning techniques to assess the severity of each situation and identify potential overdose risks accurately. Collaborate with emergency responders, medical personnel, and 911 dispatchers to ensure swift and appropriate intervention for overdose cases. Utilize de-escalation techniques in emotional situations and maintain composure under high-pressure circumstances. Connect callers with relevant local resources, including substance use treatment centers, support groups, and other community-based services to promote long-term recovery as needed. Data Collection and Management: Document each phone call interaction in REDCap database. Training and Development: Stay updated on best practices related to overdose prevention, crisis management, and substance use treatment through paid ongoing training and professional development. Team Collaboration: Collaborate with other helpline operators, supervisors, and healthcare professionals to share knowledge, improve procedures, and ensure seamless coordination. Qualifications: Education: No requirement Experience: Relevant lived experience with overdose, harm reduction, or substance use preferred. Crisis Management Skills: Demonstrated ability to handle crisis situations with empathy, efficiency, and professionalism. Communication Skills: Excellent verbal communication skills, with the capacity to communicate effectively with diverse populations and individuals in distress. Compassionate and Non-Judgmental Attitude: Strong commitment to treating all callers with empathy, respect, and without judgment. Technological Proficiency: Comfortable using helpline software, databases, and digital communication platforms to manage incoming calls and messages. Must have cell phone to receive calls at operator expense. Confidentiality: Strict adherence to confidentiality policies and regulations concerning caller information and interactions. Demonstrate a commitment to our team's core values: Teamwork: You communicate with and build up your teammates. You are considerate and aware of how what you say and do impacts your colleagues. Mindfulness and Open-Mindedness: You are respectful, kind, and flexible. You avoid making assumptions about people and are mindful of how our work, language, and actions impact our study participants and the communities we serve. High Quality Work: You are reliable and take initiative. You pay attention to the details and ask for help when needed. Professional Growth: You are curious and excited to learn new things. You own up to mistakes, ask questions, and are receptive to feedback. Work/Life Balance: You approach your work with a positive attitude, value self-care, and communicate honestly about your workload. Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $15.14- $21.15 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Research Assistant, Psychiatry (STEPPS/RESTORE Studies) Schedule: Per Diem, REMOTE ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. POSITION SUMMARY: This position is part of a study entitled, “Stepped Care for Posttraumatic Stress Disorder (PTSD),” which aims to provide a stepped care model for PTSD in BMC primary care patients 18+. The Research Assistant will assist with data collection by conducting clinical interviews and administering surveys; participant scheduling and correspondence; reviewing recorded clinical interviews; and attending team meetings. STEPPS duties include recruitment of individuals with PTSD, pre-screening/scheduling, data collection through interviews, surveys, and electronic medical record data extraction, and coordination of study visits and meetings associated with conduct of a clinical trial study. The RA will have the unique opportunity to collaborate with a multidisciplinary team across primary care and psychiatry. There will also be opportunities to collaborate on posters and papers, if interested. JOB RESPONSIBILITIES: Recruits individuals to participate in the study; conducts the enrollment of study participants, including explaining research procedures & protocols, and obtaining informed consent of participants. Identify participants with significant clinical concerns and relays this information to the Principal Investigator. Schedules appointments of study participants; conducts reminder phone calls and/or sends mailouts. Administers questionnaires and assists study participants in navigating through questionnaires. Reviews the data collection forms for each participant for completion and quality; checks work of junior staff performing data entry to ensure timely and accurate entry (reviews protocols, abstracts secondary data from existing records, notes, etc.) Performs a variety of data management procedures (e.g., data entry, producing basic reports, data cleaning, database maintenance). Provides assistance in the development of reports, grants, presentations and data analysis. Assists with manuscript and grant preparation and research. Conducts literature searches and synthesizes information in requested formats. Administrative Perform administrative duties associated with the study's Data Monitoring and Safety Board, tracking and reporting adverse events and collecting data specified by the DSMB. Responsible for other administrative duties related to research activities as assigned. Prepares and maintains Institutional Review Board (IRB) approvals and correspondence, including amendments and renewals as necessary. Performs office-related duties such as answering phones, picking up and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying, collating materials, maintaining the update of policy manuals, etc. Supports measurement-based care implementation in RESTORE, and pulls reports to support panel management with the interdisciplinary team Supports coordination of clinical training and consultation programs. Supports coordination of patient and clinical advisory boards The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. JOB REQUIREMENTS EDUCATION: Bachelor's degree is required by time of hire. Degree in Psychology is preferred. EXPERIENCE: 1-2 years of research or relevant clinical research experience is preferred. Experience in Psychological Research or Mental Health clinical studies preferred. KNOWLEDGE AND SKILLS: Ability to read and write fluently in English required. Ability to speak Spanish is preferred. Must have the ability to take initiative and handle multiple priorities and tasks. Ability to communicate effectively (listen and build trust) and be non-judgmental with people of different gender, sexual orientation, socio-economic status, ethnic, language and cultural backgrounds. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, PowerPoint, Outlook) and web browsers. Experience with statistical software (SPSS) a plus. Must successfully complete training in human subjects research certification. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $15.14- $21.15 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Under the direction of the Manager of Pre-Service Center, the Supervisor will direct the daily operations and personnel of the pre-registration and financial clearance functions for both the hospital, Boston Medical Center and medical group, Boston University Medical Group. Supervise the day to day operations of pre-registration and financial clearance, ensuring compliant patient interaction and timely and accurate workflow processes. Monitors performance and quality measures. The Supervisor has expert level knowledge in patient access, registration and scheduling processes, policies and procedures and an expansive understanding of Epic applications and system edits. Collaborates with all levels of the organization to ensure policies and procedures support both operational needs and service standards to support the organizational vision and mission. The Supervisor is self-directed and ensures projects and initiatives align with departmental goals and oversees development and implementation of best practice policies for Pre-Service Center operations, patient registration, and education/training. The Supervisor is responsible for assisting Pre-Service Center Leadership with quality and productivity assessments and training team members. Performs internal quality assessment reviews on internal processes to ensure compliance with policies and procedures. Monitor and ensure team members efficiently work accounts within EPIC, deliver an exceptional patience experience with each interaction and effectively leverage relevant tools for timely resolution resulting in appropriate reimbursement and data integrity. The Supervisor promotes continuous improvement of the overall performance of the team by proactively identifying problems and proposing solutions, and serving as a role model for customer service and team member engagement at all times. The Supervisor provides moderate level analytical support, leads middle level projects/campaigns and develop detailed resolution plans. The Supervisor creates a positive, constructive, and supportive relationship between revenue cycle colleagues and internal and external customers. Position: Pre-Service Center Registration Supervisor Department: Ambulatory Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Perform on-going quality assessments for the Pre-Service Center employees to ensure accurate completion of accounts being held due to EHR system edits and exceptional customer service is delivered with every interaction. Act as a Tier 1 support resource for the Pre-Service Center representatives for complicated scenarios and if/when compliance issues occur. Intervenes to handle sensitive patient issues or situations when a patient is not satisfied with a team member's response to a particular problem. Escalates problems to Pre-Service Center Manager when appropriate. Analyzes and monitors key performance metrics to effectively identify key trends, implement corrective actions and effectively communicating outcomes to senior management. Monitors the accuracy and build of Epic workflows and partners with Epic IT to implement system workflow changes. Develops and maintains process workflows, presentations or other educational material on correct patient registration and customer service processes. Leverages functionality of revenue cycle EPIC application to increase accuracy of the registration process, reduce denial rates and increase cash collections, through implementation of rules and edits. Uses data and reports to perform root cause analysis to identify areas of opportunities and recommend solutions to drive process improvement on the front end revenue cycle and collaborate with other revenue cycle teams to ensure successful implementation. Monitors daily performance including team member coaching, quality, speed, accuracy and customer service (both internal and external). Collaborates with cross-functional teams across Operations, Reimbursement, Compliance and Revenue Cycle to drive Patient Registration priorities. Participates as a team member on cross-functional project teams in support of moderate projects related to existing and new revenue initiatives to increase reimbursement and provides support for projects in which Revenue Cycle leadership and key stakeholders are involved. Effectively communicate issues and results via multiple media including in-person meetings, workgroups, verbal communication, email and presentations. Track Epic workqueue data metrics, and associated issues. Executes workflow processes to correctly identify deficiencies. Formally prepares and presents findings in an efficient and effective format to Pre-Service manager with recommendations on corrective actions. Helps to develop and mentor Pre-Service Center Representatives to ensure optimal performance and service delivery excellence. Personally provides staffing coverage when needed, effectively performing the duties and responsibilities of the position(s) he/she oversees. Serves as a patient registration subject matter expert to internal and external team members. Assists department leadership with administering corrective action to employees when necessary. Assists with the recruitment of team members by interviewing candidates and providing feedback to departmental leadership. Provides training and orientation to new team members. Contributes to colleague annual performance appraisals and competency assessments with measurable data and/or specific examples of performance. Utilize Hospital's Core Values as the basis for decision making and to facilitate hospital mission. Follow established hospital infection control and safety procedures. Perform other duties as needed and required. Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Associates Degree in Business/Healthcare related field or equivalent work experience required. A Bachelor's degree in Business/Healthcare related field preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: NAHAM's CHAA or CHAM certification preferred or must obtain within 12 months of employment. EXPERIENCE: Minimum 5 years' experience in the Revenue Cycle; Patient Access and/or Patient Financial Services and experience with hospital registration and scheduling systems required. 5-8 years of experience in a lead, supervisory or management role. KNOWLEDGE AND SKILLS: Technical Extensive working knowledge of patient access and how it relates to the Revenue Cycle and supporting applications to include but not limited to EPIC, Avaya, etc. Proven track record of successfully promoting quality, accuracy and exceptional customer service. Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Outlook, Word, PowerPoint and Excel. Solid understanding of supervisory/managerial techniques and principles, in order to manage patient registration activities. Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions. Leadership Experience mentoring and guiding team members whose focus is on patient registration and customer service initiatives, workflows and processes. Proven track record of success in improving revenue cycle performance and customer service. Demonstrated leadership skills, with ability to work with multi-departmental teams, peers and third party vendors. Demonstrated ability to set vision and motivate stakeholders to realize the vision. Solid understanding of business environment and operations. Experienced in auditing, training and communicating revenue cycle registration and scheduling regulations and concepts. Ability to lead cross-departmental and cross-functional team, and participate in the organization and execution of projects. Excellent oral and written communication skills. Ability to communicate effectively with both technical and non-technical people. Management Demonstrated leadership skills including project management, prioritization, team building, time management, customer service, and conflict resolution. Demonstrated ability to supervise all aspects of revenue cycle patient registration, access and scheduling operations in partnership with leadership. Ability to manage effectively across multiple tasks and projects under time and resource constraints. Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering high quality services. Ability to lead a diverse group of team members, including managing through difficult situations, valuing differences, and leveraging strengths. Compensation Range: $49,500.00- $71,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

PROGRAM MANAGER-SON - (T232844) Description The University of Alabama at Birmingham (UAB) seeks a PROGRAM MANAGER-SON to work under general supervision, the Program Manager (PM) supports the Project Director and orchestrates day-to-day operations for the UAB Rural Maternity and Obstetrics Management Strategies (R-MOMS) program. The PM coordinates multi-partner activities across the Alabama Department of Public Health (ADPH) districts; manages governance processes and meeting cadences; advances partner onboarding and agreements (MOUs/DSAs); supports deployment of maternal health services and leads data and reporting workflows. Responsibilities include logistics, budgeting support and reconciliation, procurement, materials development, communications, and compliance (HIPAA/IRB). Monitors and reports grant activities in accordance with the RMDC work plan and deadlines. The PM maintains audit-ready documentation and prepares routine sponsor (e. g. , HRSA) reports. This is not a remote position. After 6 months, there is an option for 1 day/week remote work. RESPONSIBILITIES:1) Program Operations & Logistics• Stand up and maintain weekly internal huddles; develop agendas, minutes, decisions, and action logs. • Manage calendars, meeting logistics, and documentation for RMOMS meetings. • Coordinate travel and reimbursements; handle procurements and requisitions in alignment with sponsor and university policy. • Maintain a central repository (e. g. , Teams/SharePoint) with version control for all program artifacts. 2) Partnerships, Governance & Agreements• Manage partner onboarding, contact lists, and the MOU/DSA pipeline; coordinate with community partners to secure timely signatures. • Support drafting, review, and implementation of R-MOMS governance artifacts (MOUs, DUAs, and SOPs), including meeting cadence, voting, and quorum processes. • Plan and execute orientation sessions for consortium and clinical partners; maintain attendance and training records. 3) Data, Evaluation & Reporting• In coordination with the evaluation personnel, design of the minimum dataset (services, referrals, outcomes) and the data flow across UAB/ADPH/partners; support repository build and pilot testing. • Schedule and document data quality checks (completeness, accuracy, timeliness); maintain data dictionaries and update schedules. • Assist the Project Director with preparing monthly/quarterly dashboards and narrative summaries; compile sponsor reports (e. g. , HRSA quarterly/annual), ensuring timely submission and PD review/approval. • Support IRB submissions as needed and shepherd data-sharing agreements through legal/IT review. 4) Service Integration & Referral Workflows• Coordinate cross-organization workflows among NFP of Greater Alabama, Mobile Health Services, and community partners; maintain quick-reference guides and named points-of-contact. • Track adoption, throughput, and feedback; facilitate rapid-cycle improvements in referral and follow-up processes. • Organize outreach calendars and community engagement events in collaboration with partners. 5) Fiscal Stewardship & Compliance• Assist with budget tracking and reconciliation; monitor allowability, spending forecasts, and variance explanations; maintain audit-ready files. • Prepare and route purchase orders, contracts, and vendor payments per policy; coordinate travel authorizations and reimbursements. • Ensure adherence to University and sponsor policies; uphold HIPAA/FERPA requirements and maintain participant confidentiality and data security. • Maintain a risk/issue log; escalate barriers promptly and document resolutions. 6) Communications & Materials• Draft project briefs, partner updates, orientation materials, and slide decks; maintain a shared style and file-naming convention. • Support abstracts, presentations, and publications developed by the project team. • Serve as a professional, responsive point-of-contact for partners, stakeholders, and vendors. 7) Other Duties• Perform other related duties as directed to support the missions of the School of Nursing and the R-MOMS program. (Annual Salary: $45,395 - $73,770) Qualifications Bachelor's degree in a related field public health, nursing, health administration, social work, or a closely related field and three (3) years of related experience required. Work experience may NOT substitute for education requirement. Master's degree preferred and at least three (3) years of progressively responsible program or project coordination experience in health, public health, or community-based initiatives, ideally on HRSA or state-funded projects. Should demonstrate the ability to facilitate multi-stakeholder meetings, develop SOPs, and manage MOUs and other agreements. Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Outlook, Teams/SharePoint) is required, along with comfort using project tools such as Smartsheet or Asana and data tools such as REDCap or Qualtrics. Strong analytic skills, including pivot tables and charts, and experience producing concise dashboards; SPSS or other analytic software experience is not required but beneficial to role. Excellent written and verbal communication, interpersonal effectiveness, organization, time management, attention to detail, and initiative are expected. Candidates must understand HIPAA and human-subjects protections and be able to complete CITI training within (30) days of hire. They must have a valid driver's license and be able to travel across rural Alabama (up to approximately 35%). Preferred applicants will have experience in maternal-child health and/or rural health systems; familiarity with ADPH operations, Medicaid referral and reimbursement pathways, mobile health services, and nurse home-visiting programs (e. g. , NFP); and a track record of preparing federal or state grant reports and maintaining audit-ready documentation. Success in this role requires equity- and community-centered practice with cultural humility; strong stakeholder engagement and relationship management; systems thinking and continuous quality improvement; data-informed decision-making and problem solving; and consistent professionalism, accountability, and ethical conduct. Ethical conduct is a fundamental expectation for every UAB community member. All employees must abide by the standards of behavior outlined in the UAB Enterprise Code of Conduct and complete required training upon hire. Behaviors inconsistent with the Code may result in appropriate consequences. All duties will be conducted in compliance with University and sponsor policies and applicable laws and regulations, including HIPAA/FERPA and human-subjects protections. UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab. edu/titleix. Primary Location: UniversityJob Category: Clerical & AdministrativeOrganization: 343007000 Nursing Acute, Chronic & Continuing CareEmployee Status: RegularShift: Day/1st ShiftWork Arrangement (final schedule to be determined by the department/hiring manager): Onsite

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Sr. Digital Health Data Analyst will drive the analytics and intelligence that is used to build strategic direction for Digital Health initiatives across Stanford Health Care. The candidate will work with a cross-functional team, providing predictive insights to develop business cases, triaging requests, defining requirements, desiging, developing and deploying high-quality reporting solutions to grow digital health capabilities at Stanford Health Care. Locations Stanford Health Care What you will do Conducts complex quantitative, and sometimes qualitative, analyses that contribute to the development of strategic insights for new and existing digital health opportunities Creates action-oriented insights and recommendations in communicative and impactful documents for executive level decision support Supports leadership in the development of strategy planning, analysis and program evaluation with digital health domain expertise Develops metrics that enable effective measurement of digital health programmatic outcomes Designs and develops complex reporting solutions that enable user functionality with minimal on-going maintenance and post-production incidents Provides expertise in understanding and using SHC data models and systems as applied to the digital health domain, and acts as resource in the interpretation and use of data generated and utilized by stakeholders Participates in teams to define design and development standards and conduct peer reviews of solution designs Troubleshoots incidents concerning supported digital health reporting and data solutions Tune performance of complex solutions (queries, reports, dashboards and other data artifacts) Organizes and conducts regular project status sessions and design reviews leveraging appropriate project artifacts. Consistently contributes valuable input during design reviews of team member solutions. Education Qualifications Bachelors_Degree BS/BA DEGREE IN INFORMATION TECHNOLOGY, INFORMATION SYSTEMS, BUSINESS MANAGEMENT, BUSINESS ANALYTICS, BUSINESS ADMINISTRATION OR A DIRECTLY RELATED FIELD FROM AN ACCREDITED COLLEGE OR UNIVERSITY. Experience Qualifications Five (5) years of progressively responsible and directly related experience. Relevant work experience in data analytics, strategic planning, management consulting or healthcare services, particularly in digital health, is ideal. Required Knowledge, Skills and Abilities Delivers high quality Reporting & Analytics solutions that meet stakeholder requirements with only rare problems or defects with complex solutions. Troubleshoots and performs root cause analysis of incidents and establishes countermeasures to improve supported analytics solutions. 3+ years' experience with SQL in an Oracle and/or SQL Server environment. Proficient with complex SQL (multi joins, subqueries, unions) and creation of database objects (tables, views, materialized views, etc.). Ability to utilize performance tuning utilities (Explain Plans, etc.) to optimize queries. Complex Report writing & proficient with healthcare data, Epic EMR data and vendor data sources. Recognized expert with one or more reporting/ visualization tool. Able to work without direct supervision based on general direction provided by a superior, is able to give guidance to peers, and makes recommendations to supervisors on best path forward. Provides regular updates to supervisor on pending tasks, pain points, and potential roadblocks. Proactive interaction up to Tier 4 levels of the organization. Demonstrated ability for completing multiple complex projects. Helps fulfill SHC's vision. Understands how their work supports the vision and proposes better ways to achieve the vision. Can articulate these ideas in a manner that builds consensus and influences decision making at the Director level. During the request process, the Sr. Analyst can anticipate issues with the request and negotiate a viable alternative before the report writing process begins. The Sr. Analyst considers the "big picture" and can solve several problems with one report. Makes reliable operational internal decision independently and reliable tactical external decisions with limited supervision. Can successfully present complex ideas and information to a variety of audiences, including senior management and industry groups. Effective verbal, written, and interpersonal communication skills. Physical Demands and Work Conditions Physical Demands Seldom (please list each item under Comments). Reasonable accommodations will be made to enable individuals with disabilities to preform the essential functions of the job. Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $66.52 - $88.14 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish (251409) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.We are currently seeking a Connection Advisor Associate, Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.Purpose of this position: Under general supervision, the Connection Advisor Associate serves as the first point of contact for incoming calls to the Connection Center. This role is responsible for meeting caller needs by confirming and updating patient demographic and insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate also responds to inquiries, troubleshoots basic issues, and provides accurate information while maintaining professionalism and composure in a fast-paced, high-volume environment.RESPONSIBILITIES:Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures Obtains and accurately captures demographic and emergency contact information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate team members Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONS:Minimum Qualifications: High School Diploma One year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year's experience in a call center with an emphasis in customer service/medical industry One year of remote work experience Bilingual Spanish -OR- An approved equivalent combination of education and experience Preferred Qualifications: One year of post-secondary education Healthcare Call Center experience Patient registration experience Knowledge/ Skills/ Abilities: Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: $21.35Max: $24.82 Job Posting: Oct-09-2025

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Located in the heart of Silicon Valley, Stanford Health Care's mission is to heal humanity through science and compassion, one patient at a time. The Facilities Services & Planning (“FS&P”) division is key in helping Stanford Health Care accomplish this mission. With a fast-paced, tech-savvy, and lean culture that focuses on goals, metrics, and continuous improvement, FS&P provides non-clinical operational support to Stanford Health Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization's future facility needs. More information about FS&P and its business units can be found at this site: Facilities Services & Planning (FS&P) | Stanford Health Care Do you have experience with building automation systems, HVAC, and DDC at a large facility? This is your chance to join the team as an Instrumentation Tech IV! Stanford Health Care Facility Field Services technicians provide the highest standards of care every day. Instrumentation Technicians report to the Assistant Chief Engineer - Facilities Field Services - School of Medicine Operations & Maintenance. Instrument Technicians are not only directly responsible for troubleshooting, programming, and resolving issues in Siemens' Desigo BAS platform, but also for performing preventative maintenance and other operational tasks for commercial HVAC equipment. Lead technicians are expected to be highly skilled and able to instruct and train others while providing excellent communication to department leaders. The technician must understand building designs, equipment needs, and sequence of operations (SOO) programming. This position will provide leadership, coordination, and support to HVAC technicians in the field while working to optimize building automation and help Stanford Medicine reduce its carbon footprint. This is a Stanford Health Care job. A Brief Overview Under the direction of an Assistant Chief Engineer, Chief Engineer or Director FFS the Instrumentation Technician perform highly skilled work on the full range of systems and equipment, demonstrate a high degree of expertise on most or all the systems and work independently with little assistance from a lead or supervisor. The Instrumentation Technician May also develop new methods or procedures for carrying out unique assignments; and give direction, instruction, and support to others. Locations Stanford Health Care What you will do Install, maintain, troubleshoot, repair and calibrate complete systems and components including control programming software/tools, computers, communications networks, and software Work with engineers and other groups on there-design, installation, modification, and performance of new systems Perform preventive maintenance and functional analysis of all these systems, including the ability to work with the software and control level wiring (less than 50 volts) Install, configure, and use software to complete instrumentation tasks Starts up, and commissions new instrumentation systems, documents startup and testing procedures for new and existing equipment Repairs such equipment as appliances, Building Management Systems (BMS), lighting, alarm systems and other process controls Maintaining critical spare parts, analyzers and equipment under management Responsible for recording all work performed in CMMS (Maximo) including status, log notes, associated hours and failures. Maintains a safe and clean work environment at all times. Transport various supplies, parts, and building materials and deliver to appropriate locations as required. Education Qualifications High School Diploma or GED equivalent Course or certificate completion in specialization field Experience Qualifications Seven (7+) years of progressively responsible and directly related work experience Experience in complex mechanical, pneumatic, and computerized systems Required Knowledge, Skills and Abilities Ability to adapt to and deal with change and ambiguity Ability to operate standard tools, instruments and equipment used on the job Ability to plan, organize, prioritize, work independently and meet deadlines Ability to read and interpret blueprints and sketches Ability to solve problems and identify solutions Ability to speak and write effectively at a level appropriate for the job Ability to work in a fast-paced work environment Ability to work well with individuals at all levels of the organization Knowledge of computer systems and software used in functional area Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility Knowledge of methods, tools, and equipment used in maintenance and repair Knowledge of CMMS systems Licenses and Certifications CADL - California Drivers License - Valid And In State . These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $62.58 - $70.47 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Keystone Health is an Equal Opportunity Employer

The Crozer Health Medical Group (CHMG) has an excellent opportunity available for a BC/BE Internal Medicine Physician to work in an outpatient only setting as a Core Faculty member for our well-established residency program. Responsibilities Precepting: The resident preceptor is responsible for supervising the IM residents in the continuity practice. These will be 2 sessions per week. This is a combined faculty-resident practice in a modern Patient Centered Medical Home facility. Core Duties Developing curriculum as recommended by the Program Director Delivering Core Lectures Participating in Board Review and Morning Report An active participant in various committee meetings including the Clinical Competency Committee, Residency meeting and other meetings as recommended by the Program Director or Chair of Medicine Coaching of Residents Leading Scholarly Activities M&M Mentor An interviewer for residency applicants Participate in residents' evaluations meetings Position Highlights Ambulatory clinical position at our Crozer Medical Associates practices in Crum Lynne, PA. Responsible for developing and growing a clinical practice Join the faculty of a residency program with 10-year accreditation status and a high board passage rate Collaborative work environment that promotes growth and teamwork Opportunity for academic appointments at Drexel University College of Medicine and Lewis Katz School of Medicine at Temple University Position Requirements The ideal candidate will have successfully completed an accredited Internal Medicine residency training program and be ABIM or ABOIM board certified/eligible It is necessary that the candidate is able to obtain a Pennsylvania Medical License. Benefits Our exceptional benefits package includes: Generous paid time off Malpractice with Tail Coverage Potential for Commencement Bonus and Relocation Reimbursement for select candidates Competitive Compensation Package About Delaware County Located approximately 30 minutes south of Philadelphia, Delaware County is a great place to live, work, and play. With a diverse population and wonderful K-12 schools, it is an ideal location to raise a family. In a central location with access to hiking and biking trails, world-class dining shopping, sporting events, cultural activities, and historical sites, Delaware County offers residents a small town feel with proximity to a large city. If you are interested in this exciting position, please contact Nora Yosry, Physician Recruiter, at **************, or via e-mail at *********************

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Technology and Digital Solutions at Stanford Health Care offers multiple internship opportunities across various technical disciplines. We encourage you to explore our summer internship page for all available job postings to find the roles that best match your skills and career interests. AI/Data Science Research Intern Pioneer the application of artificial intelligence in healthcare. You will work on cutting-edge projects that apply machine learning and data science techniques to solve complex healthcare challenges. This role offers the opportunity to work with large-scale health datasets and develop solutions that can improve patient outcomes and operational efficiency across our health system. Skills Needed: · Strong foundation in machine learning and statistical analysis · Programming experience in Python or R · Experience with healthcare data (preferred) · Research or project experience in AI/ML applications Automation & Analytics Engineer Intern Transform healthcare operations through intelligent automation. You will build automation solutions using AI and ServiceNow tools, develop comprehensive dashboards and analytics reports, and create documentation that enables scalability. This role combines technical development with business analysis, offering exposure to enterprise systems that power a world-class healthcare institution. Skills Needed: · Experience with automation tools or scripting (Python, ServiceNow, or low-code platforms) · Data analysis and visualization skills (Excel, Power BI, Tableau) · Strong technical writing and documentation abilities · Analytical mindset with attention to detail Mobile Application Developer Intern Join our mobile development team to build cutting-edge healthcare applications. You will gain comprehensive experience in mobile development principles and best practices through hands-on work on bug fixes, new feature development, and exploratory projects. This role offers a unique opportunity to contribute primarily to Android development while ensuring feature parity with iOS, working with our talented engineering team to create solutions that directly impact patient care. Skills Needed: · Frontend development experience (web and mobile) · Native mobile development experience (preferred) UI/UX Design Intern Define the user experience at Stanford Hospitals and Clinics. You will collaborate with our software development team to design, enhance, and improve user experience flows across our digital products. This role combines creative design work with technical implementation, including migrating designs from Adobe XD to Figma, conducting accessibility audits, creating comprehensive design documentation, and developing prototypes that transform healthcare delivery. Skills Needed: · Background in experience design, HCI, or related field · Proficiency in Figma and design systems · Understanding of interaction design patterns and accessibility principles Web Development Engineer Intern Build the next generation of healthcare web applications. You will experience the complete software development lifecycle, from initial concept to production deployment. Working with modern web technologies, you will implement features, utilize bug tracking systems, and learn infrastructure best practices while contributing to applications that serve thousands of healthcare providers and patients daily. Skills Needed: · Proficiency in HTML, CSS, and JavaScript · Experience with Git version control · Strong problem-solving capabilities and attention to detail · Demonstrated eagerness to learn new technologies This is a Stanford Health Care job. A Brief Overview The purpose of this job is to gain practical experience in health care administration and operations by contributing to a specific project and/or department operations. Locations Stanford Health Care What you will do Independently research and analyze data from internal and external sources Interface with clinicians, employees, and other leaders of the organization to understand perspectives and/or share findings Draft deliverables and other project related materials (e.g., meeting agendas, project work plans, action item logs) Present project findings and results to internal audiences Education Qualifications Bachelor's degree from an accredited College or University • Entering or enrolled in a graduate program at an accredited College or University for Fall 2019 • For IT Intern roles: currently enrolled in undergrad or grad program. Experience Qualifications None Required Knowledge, Skills and Abilities Excellent verbal and written communication skills Ability to discuss and solve complex problems in area of expertise Demonstrated ability to create direction and work plans for day-to-day and project work Basic knowledge of health care technology and basic business technology These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $39.14 - $39.14 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Director of Reimbursement is a key leadership role within the Controller's Office, responsible for overseeing the organization's compliance reporting and non-patient services reimbursement activities. This role ensures the timely and accurate preparation and submission of financial and regulatory reports to government agencies, including but not limited to: •Medicare and Medi-Cal cost reports •Financial disclosures to the Department of Health Care Access and Information (HCAI) In addition, the Director of Reimbursement oversees the organization's responses to government audits and inquiries, ensuring full compliance and clear communication with regulatory agencies. The role also ensures the accuracy of invoicing for non-patient related services provided to external customers. The Director of Reimbursement plays a critical role in shaping the financial integrity of the organization. As a senior member of the team, this individual actively contributes to process improvement initiatives, drives innovation in financial systems, and fosters a culture of change, accountability, and continuous improvement. Locations Stanford Health Care What you will do Government Payor Reporting & Reimbursement Ensure timely and accurate filing of annual government cost reports, including Medicare, Medi-Cal, and HCAI submissions. Maintain comprehensive knowledge of federal and state reimbursement laws and regulations to maximize reimbursement. Develop, implement, and maintain internal policies and procedures to ensure complete and accurate capture of all legitimate reimbursement opportunities. Oversee Medicare and Medi-Cal audit processes, addressing inquiries and pursuing appeals or litigation when necessary (e.g., CMS disputes). Review third-party contractual allowances, settlements, and variances (actual vs. budget) to support accurate financial reporting. Participate in the annual budget development process by providing detailed analysis and projections related to government payor net income. Prepare and respond to year-end financial audits, specifically related to third-party liabilities and balance sheet reserves. Serve as the subject matter expert on regulatory compliance reporting, including Medicare and Medi-Cal cost reports Lead alignment of compliance reporting processes across SHC-related entities and partner organizations. Continuously assess and improve reimbursement and reporting processes to increase efficiency, accuracy, and scalability. Non-Patient Care Services Receivable Oversee invoicing, contract compliance, and financial administration for non-patient care service agreements, such as: Graduate Medical Education (GME) affiliation agreements Physician outreach and other academic/clinical support contracts Coordinate with internal department, affiliated entities, and external partners to ensure contract terms are accurately maintained and executed. Ensure obligations are properly managed and tracked within the Workday customer management model. Serve as the subject matter expert for the Workday customer management model, assisting in the development and enhancement of business process workflows. Participate in system testing and user acceptance activities related to workflow improvements and updates within Workday. Leadership, Collaboration & Strategic Support Promote a culture of learning, continuous, improvement, and compliance across the reimbursement function. Mentor and develop staff to deepen their knowledge of reimbursement regulations, reporting, and methodologies. Support talent development and succession planning by identifying growth opportunities and preparing high-potential staff for future leadership roles. Work cross-functionally with leaders and staff from various departments and backgrounds to address complex reimbursement and compliance matters. Communicate complex, variable reimbursement and regulatory issues in clear, concise narratives to support strategic decision-making. Provide analytical and subject matter support to broader strategic and financial initiatives as needed. Education Qualifications Bachelor's Degree in business, finance, health or public administration or a related field. Master's Degree in business, health or public administration, management, or related field strongly preferred. Experience Qualifications Minimum ten (10) years of progressively responsible and directly related work experience required. 10+ years of performing duties similar to those described in essential functions of the description. Preferred experience as an auditor working with CMS or a CMS Medicare Auditor Contractor and strong familiarity with Medicare and Medicaid regulations. Required Knowledge, Skills and Abilities Advanced knowledge of CMS and state Medicaid reimbursement principles and practices. Multi-year skill and experience managing business processes for organizations using a major ERP system. Ability to communicate complex concepts in simple form to non-finance users to understand the appropriate use and limits of the information provided. Ability to communicate and present complex issue with government agencies to resolve audit issues. Ability to manage, organize, prioritize, multi-task and adapt to changing priorities. Ability to foster effective working relationships and build consensus. Ability to partner in the development and achievement of goals, vision, and overall direction of the Controller's Office at Stanford Health Care. Ability to provide clear and concise information/presentations to Senior Executive Team. Ability to develop strong team culture and working relationship with colleagues across the health system. Ability to drive a culture of proactive, integrated, responsive, high quality financial analysis. Ability to effectively manage deliverables and timelines. Preferred Knowledge, Skills and Abilities Ability to develop strong team culture and working relationship with colleagues across the health system Ability to drive a culture of proactive, integrated, responsive, high quality financial analysis Ability to effectively manage deliverables and timelines Licenses and Certifications CPA - Certified Public Accountant preferred HFMA - Certified Rev Cycle Rep (CRCR) preferred Physical Demands and Work Conditions Blood Borne Pathogens Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $89.01 - $117.94 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

The Contract Specialist is responsible for the lifecycle management of low to moderate risk vendor goods and services agreements, maintains applicable contract records, correspondence, and files, and monitors contracts for expiration taking action to amend, extend, or close-out as appropriate. Position: Contracts Specialist Department: Supply Chair Corp Procurement Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Handles routine or standard form contract agreements and related documentation in accordance with established contract policies and procedures; executes low to moderate risk contracts. Able to negotiate basic business terms in accordance with prescribed templates and guidelines. Reviews solicitations and prepares routine response for proposals, bids, and contract modifications. May prepare basic requests for proposal, information or quotation as directed. Prepares and administers routine correspondence, negotiation memoranda, and contract documentation to ensure timely and coordinated submittal. Prepares, organizes and maintains contract records and files to ensure business continuity and optimization of the contract lifecycle management and ERP systems. Documents contract performance and compliance where required, escalates non-conformance to leadership for follow up. Communicates contract policy and practice to internal business teams; ensures contract review, approval and execution in accordance with guidelines and policies. Assists internal or external business teams on issues and developments relative to assigned contracts. Coordinates with Supply Chain and Accounts Payable teams to rectify pricing discrepancies; ensures accurate and timely processing of vendor payments utilizing purchase orders. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's degree or equivalent education and experience preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Certification from National Contract Management Association (NCMA) or International Association for Contract and Commercial Management (IACCM) or similar credential preferred. EXPERIENCE: 1-3 years related business or contract experience KNOWLEDGE, SKILLS & ABILITIES (KSA): Strong written and verbal communication skills; detail oriented in all notes and documentation. Intermediate to advanced skill in use of Microsoft products including Word, Excel, PowerPoint, Forms, etc. Proficient using contract lifecycle management and ERP systems. Basic analytical skills necessary to make sound recommendations based on data. Able to develop accurate and precise summary information. Compensation Range: $50,500.00- $73,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Schedule Full Time, Day Shift (80 hours biweekly) Hours: Monday - Friday, 5:00am - 7:00am start time for nursing home visits Rotation: On Call / Every other Saturday Performs a variety of duties in specimen procurement, specimen processing, and other areas. Functions in on- and/or off-site service areas. May work any part of a 24-hour period. May be required to accept on-call responsibilities. May perform occasional in-charge duties in the absence of immediate supervisor. Essential Functions: * Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results. May operate point of care laboratory instruments. * Performs quality control and instrument check procedures and maintains related records. * Transcribes orders and receives specimens into the laboratory, may process specimens, deliver specimens to testing locations, store specimens for future analysis and dispose of specimens. * May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations. * Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens. * Enters or retrieves data from established computer files. * Provides complete and accurate instructions to patients and other customers of the laboratory. * May review physician orders for supporting documentation. * Resolves billing problems and/or receives insurance updates. Common Expectations: * Answers telephones, routes callers, takes messages and provides routine information to callers. * Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s). * Demonstrates a commitment to patient, visitor, and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required. * Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. * Participates in educational programs and inservice meetings. * Maintains required records, reports, and statistics as directed. * Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. * Assists in care and maintenance of laboratory work area and furnishings/equipment. Qualifications Minimum Education: * High School Diploma or GED Required Work Experience: * Less than 1 year Relevant experience. Required Licenses: * Certified Phlebotomy Technician - ASCP Upon Hire Preferred and * Basic Life Support Upon Hire Preferred Courses and Training: * Medical Terminology. Upon Hire Preferred and * Phlebotomy Program. Upon Hire Preferred Knowledge, Skills, and Abilities: * Good communications and computer skills. Benefits Offered: * Comprehensive health benefits * Flexible spending and health savings accounts * Retirement savings plan * Paid time off (PTO) * Short-term disability * Educational assistance * Financial education and support, including DailyPay * Wellness and Wellbeing programs * Caregiver support via Weallthy * Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan Ephrata Community Hospital One of eight premier hospitals in the WellSpan system, WellSpan Ephrata Community Hospital offers a full range of leading-edge inpatient, outpatient and emergent care services. The hospital is noted for its distinct ability to combine state-of-the-art medical technology with quality, compassionate care to meet the needs of the more than 550,000 residents of northern Lancaster County and the surrounding area. As a full-service, non-profit acute-care hospital, with a 141 licensed bed capacity, WellSpan Ephrata Community Hospital admits approximately 5,500 patients annually. Nearby WellSpan Ephrata Cancer Center supports the hospital as part of WellSpan's regional network of five cancer centers. WellSpan Ephrata Community Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Audiologist provides developmentally-appropriate audiological screening, diagnostic and rehabilitation services. Provides clinical supervision to the Audiologist's Required Professional Experience/Clinical Fellowship Year (RPE/CFY). Works in collaboration with the Otolaryngology (Ear, Nose, and Throat) department to ensure that the Audiology program goals are met. Ensures all relevant correspondence is completed for referring persons and organizations. Ensures appropriate clinical documentation and billing requirements are met. Locations Stanford Health Care What you will do Administers and interprets behavioral and electroacoustic evaluations for the selection and fitting of hearingrelated devices including acoustic hearing aids, cochlear implants, other conventional and advanced hearingrelated devices, and assistive listening devices. Administers and interprets behavioral measures of the auditory system including hearing screening tests (pure tone & speech); hearing threshold tests (pure tone & speech by air and bone conduction with correct masking); speech recognition tests (syllables, words and sentences, in quiet and in noise); and measures of hearing protection device attenuation. Administers and interprets electrophysiological measures of the auditory system including tympanometry, acoustic immittance measures, acoustic reflex thresholds and decay, Eustachian tube function measures; otoacoustic emissions measures auditory evoked response measures, and vestibular system measures. Administers and interprets measures (pure tone & speech) necessary to select and fit appropriate hearing devices (thresholds, most comfortable and uncomfortable loudness levels, electroacoustic measures, etc.). Administers and interprets special behavioral tests for differential diagnosis using appropriate tests and techniques for special populations (pediatric, geriatric, severely and/multiple handicapped persons, pseudohypoacousis, etc.). Conducts otoscopic examinations to determine the status of the external auditory canal during all audiological procedures that involve the external ear canal. Conducts speech, language, or other screening measures to identify and refer persons with other communication disorders. Develops and oversees hearing screening programs to detect hearing impairment in individuals of all ages. Provides counseling, aural (re)habilitation therapy, home intervention, family support, educational support and case management for persons of all ages (infants, children, adolescents, adults, geriatrics) with hearing impairment, and their families and caregivers. Provides habilitation and rehabilitation services for patients with auditory disorders, and for family members and caregivers including counseling and training in the use of hearing devices (hearing aids, implanted devices, assistive listening devices), counseling and coping techniques,for persons with hearing impairment, behavioral intervention techniques for tinnitus (with or without hearing loss) and behavioral intervention techniques for vestibular disorders. Education Qualifications Bachelor's degree in a work-related discipline/field from an accredited college or university Experience Qualifications One (1) year of progressively responsible and directly related work experience Required Knowledge, Skills and Abilities Ability to communicate effectively, both orally and in writing Ability to determine auditory rehabilitation needs Ability to determine degree and extent of patient evaluation required Ability to develop and document clearly and accurately treatment goals that are realistic, measurable, appropriate, functionally based and that include patient/family input Ability to provide appropriate care and progress treatment based on professional standards of practice, and on the needs of the specific individual, including age and developmental considerations, cultural and psychosocial issues, precautions and medical condition Ability to resolve conflicts that interfere with patient care or work responsibilities in a respectful and constructive manner Knowledge of Audiological testing techniques, methods and apparatus Knowledge of operation and care of audiological equipment Knowledge of pathologies and injuries that result in physical impairment Knowledge of principles, methods, equipment and theory of the practice of clinical specialty Licenses and Certifications AUDIO - Audiologist - Dispensing BLS - Basic Life Support These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $59.21 - $78.43 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

**Schedule** Full Time: 80 Hours/Biweekly Hours: 3:00am - 11:00pm Rotating Weekends and Holidays, Required Provides 24/7, on-site monitoring and dispatch services from the Public Safety Operations Center to safeguard patients, visitors, team members, and property across all WellSpan locations. Operates CCTV, alarm, radio, and computer aided dispatch systems. Records incidents accurately and coordinates timely responses with internal public-safety teams and external emergency-response agencies. **Duties and Responsibilities** **Essential Functions:** + Receives public safety related calls, radio traffic, and alarm activations, prioritizing incidents in accordance with established protocols. + Dispatches security officers, EMS ambulances, and other public-safety resources via radio and computer-aided-dispatch software; contacts count 911 centers when police or fire support is required and conducts detailed hand-off reports during shift changes. + Monitors CCTV, access-control, and geolocation platforms continuously, reporting issues, irregularities and escalating threats to the appropriate supervisor or field units. + Sends mass communication alerts for severe weather, external threats, or infrastructure disruptions, following approved messaging templates when directed. + Documents all calls, alarms, and unit responses in the incident management system, ensuring accuracy, completeness, and timely closure. + Notifies locations when visitor or vendors access approvals/denials occur, following established entry protocols and logging each interaction. + Maintains operational readiness of consoles, radios, and monitoring software; initiates basic troubleshooting and promptly reports malfunctions for service. + Supports emergency management drills and live events by relaying situational updates and resource requests from the Operations Center. + Maintains a calm and composed demeanor in high-pressure situations, demonstrating the ability to multitask and prioritize under stress. + Serves as a peer mentor for fellow dispatchers, supporting continuous learning through knowledge sharing, scenario walkthroughs, and reinforcement of best practices. + Adheres to privacy and confidentiality standards when handling sensitive information. + Follows all written standard operating procedures and immediately reports deviations to the Supervisor. **Travel Requirements:** + Estimated Amount: 10% - Travel to sites across the system for protective details, trainings, meetings, or other supervisory reasons on an as needed basis. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 2 years Experience in security or public-safety operations center, emergency dispatch, or similar environment. Preferred **Licenses:** + Heartsaver CPR/AED within 90 days Required **Driver's License Statement:** Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. **Courses and Training:** + FEMA IS-100 within 90 days Required **Knowledge, Skills, and Abilities:** + Excellent verbal and written communication skills. + Basic computer skills and Microsoft applications (Excel and Word). + Excellent interpersonal/communications skills. + Transcription skills. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Stanford Medicine seeks a hands-on Software Engineering Manager to lead three Agile Scrum teams delivering a mix of custom and third-party web applications for Stanford's School of Medicine. This role combines technical leadership with product stewardship-defining architecture, shaping roadmaps, and delivering secure, scalable applications that support the School of Medicine's administration of its education, research, and patient care missions. You will actively contribute to development, drive innovation, mentor and grow engineers, and assist budgeting and capacity planning. You'll coordinate with the Project Management Office and business partners, and collaborate with IT, Quality, Security, and clinical and academic stakeholders. This position reports to the Senior Director of Academic Application Services. This is a Stanford Health Care job. A Brief Overview The Manager, IT Software Applications Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting hospital business processes and technical information systems platforms. Responsibilities include, but are not limited to, analysis, selection and modification of hospital systems, application software, installation of network hardware/software and database management. Provides direction for the effort required to protect the hospital's data, tools and information systems. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility. Usually requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. The position combines managerial responsibilities with in-depth hands-on technical expertise. The Manager is responsible for appropriate staffing, staff management, and overall scheduling. This is a highly visible leadership role that will be in front of client executive leadership to provide progress reports, forecasts, or analysis of various situations regarding the support of the portfolio of revenue cycle and supporting applications. Locations Stanford Health Care What you will do Assess user needs through periodic onsite visits to provide support and proactive service, including analysis of opportunities to take advantage of existing tools and workflows. Act as a focal point for communicating related system problems within the department and collaborate with other IT teams on changes, fixes, and updates. Identify high level business and information system requirements and recommend business process/workflow redesign to stakeholders where applicable. Guide requirements gathering and solution design activities including the design of workflows as it relates to area of responsibility. Negotiate resolution of conflicting requirements across the agencies and/or departments. Set and measure performance objectives and provide regular one-on-one feedback to all members of the team. Hire, evaluate the performance of and implement corrective action, up to and including termination, for assigned staff as necessary. Address individual staff performance problems as needed. Manage delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for the suite of applications in the responsibility area. Develop relevant metrics, measure and publish the performance of the services provided and enable continuous improvement activities in collaboration with peer groups. Ensure both foundation and community physicians have a high level of customer satisfaction for services and products provided. Effectively support and fulfill the vision of SHC for developing these services and capabilities to support growth and outreach business initiatives. Be appropriately trained and advocate the use of Process Excellence methodologies approved within SHC such as Lean. Work closely with all other IT management personnel in identifying, evaluating, and selecting and implementing specific information technology which support the business plans and IT strategies. Define procedures that are compliant with hospital and departmental policies. Assist with the preparation of budget for IT systems and services related to area of responsibility. Keep abreast of new developments, and forecasts future trends in the areas of health care IT management. Maintain a strong understanding of technology and its application to achieve medical and business objectives. Prepare analysis and or proposals for other enterprise departments when necessary. Serve as an internal consultant to other IT management staff, and operations community as needed. Coach, mentor and manage staff to implement, maintain and support all related software, configurations and workflows. Support Director and other associates with marketing efforts and other educational events as assigned. Support research and publish “white papers” and “decision point documents” for use in the department, user communities, Care Delivery Council, and Executive IT Steering Committee as assigned. Collaborate with other managers and leads to develop an effective on-call rotation schedule across various teams for 24/7 support. Provide ongoing troubleshooting, support, and maintenance of applications; including 24/7 on call coverage as required. Education Qualifications Bachelor's Degree in a work-related discipline/field from an accredited college or university Experience Qualifications Five (5) years of progressively responsible and directly related work experience. Required Knowledge, Skills and Abilities Healthcare background, experience and performance that promotes a high level of credibility with clinical professionals. Knowledge Software Development processes and best practices. Hands on experience and capability preferred. Knowledge of interworking and experience developing and configuring EMR systems. Knowledge and understanding of goals and the interdependencies of functional departments and groups (in health care industry) and the ability to lead large-scale complex IT projects in addressing overall business needs. Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit. Knowledge of informational technology disciplines; eg, network operations, databases, software applications and interfaces, production operations, quality assurance and systems management. Knowledge of principles and practices of organization, administration, fiscal and personnel management. Knowledge of project management process and systems. Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation. Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately. Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate. Knowledge of current issues and trends in health care and clinical operations in a health care system. Ability to apply judgment and make informed decisions. Ability to develop programs and lead process improvement projects. Ability to foster effective working relationships and build consensus with other departments and external vendors. Ability to plan, organize, prioritize, work independently and meet deadlines. Ability to strategize, plan and implement change. Ability to supervise, coach, mentor, train, and evaluate work results. Knowledge of local, state and federal regulatory requirement related to the functional area. Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes. Licenses and Certifications None These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $74.73 - $99.04 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 08 Hour (United States of America) Why work at Stanford Medicine | Stanford Health Care (SHC)? This role will be complete the internship program. This role puts our iCare methodology at the forefront of our service and care. This internship role is worthy as it allows for great listening skills, compassion, and resources for patients and families. This is on onsite role. Health benefits is not included for this position. This is an onsite Stanford Health Care job. A Brief Overview Under the direction of the ACPE Certified Educator, the CPE Resident assists with the direct ministry to patients and their families; assists in spiritually supporting patient services staff; participates in the CPE Program activities; cooperates with other departments in ministry and participates in the Spiritual Care Services department's inter-hospital relationships. Locations Stanford Health Care (Palo Alto, CA; onsite) What you will do Provides professional care to patients of all ages, family members and hospital staff. Responds to EPIC consults, referrals and rounds on assigned patient units. Provides rituals and sacramental care as appropriate and in accordance with departmental and denominational policies. Shares in planning and leadership of Care for the Soul staff support events on assigned patient care units. Participates in special services offered through Spiritual Care in collaboration with team members and hospital staff. Consults with other healthcare professionals in order to enhance patient care including participation in interdisciplinary meetings. Charts visits in the medical record and in departmental logs. Provides educational in-services, seminars and programs for staff as appropriate. Works to increase the visibility and quality of Spiritual Care within the hospital community. Participates in on-call rotations of daytimes, nights, and weekends and is available on short notice for emergencies. Functions as a member of the Spiritual Care Services team, including staff meetings and maintains a close working relationship with all members of the department. Actively contributes to CPE Program activities, including seminars, verbatim presentations, peer group and individual supervision. Performs other duties as required, assigned or negotiated with the Director of Spiritual Care Services and/or Manager of Spiritual Care Education- CPE Programs. Education Qualifications Completion of a bachelor's degree Graduate level degree preferably in Theology/ Divinity from an institution accredited by the Council for Higher Education Accreditation and/or the Association for Theological Schools; Preferred One or more CPE units; Preferred Support for professional spiritual care formation by one's spiritual/religious/philosophical community; Preferred Required Knowledge, Skills and Abilities PROFESSIONAL: Excellent interpersonal skills Knowledgeable about ministry to the sick and to persons of diverse religious, educational, racial, ethnic cultural and socio-economic backgrounds Ability to work well as a member of an interdisciplinary healthcare team Demonstrated ability to communicate effectively both orally and in writing Ability to relate theology/dharmalogy/philosophy/spiritual practices, behavioral sciences and understanding of persons to help minister to patients and families Good organizational and computer skills Commitment to reflective practice PERSONAL: Self-care/spiritual practices such as prayer, meditation, contemplation, and reflection Compassion for the sick and their loved ones Maturity and ability to function under stressful conditions Resourcefulness and cooperativeness in relationship with others Commitment to personal and professional growth These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $27.00 - $27.00 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Keystone Pharmacy is a retail pharmacy for outpatient services that also serves the community. Under the supervision of the pharmacist, the technician is directly involved with receiving and dispensing prescriptions. Other duties include answering phones, gathering patient information, preparing insurance claims, stocking, managing cash/credit transactions, and assisting the pharmacist. Our pharmacy also offers medication delivery services to our patients that our technicians fulfill. Highly proficient in documenting in various databases. Must be an organized team player, motivated, and demonstrates strong personal and communication skills. HIPAA knowledge and confidentiality are essential as this position involves sensitive and private data. Qualifications: High school diploma or GED with a minimum of 2 (two) years of job-related experience, hands on training, pharmacy experience, and/or a pharmacy technician certification. Must be CPR certified. Applicant must hold a valid PA driver's license with a good driving record. Keystone Health is an Equal Opportunity Employer