WellSpan Health jobs

WellSpan Health is seeking Core Faculty members for our FM residency program in Lebanon, PA - 30 minutes from Lancaster and 90 minutes from Philadelphia. Our program is dually accredited by ACGME for allopathic and osteopathic education. We serve the urban and rural communities of Lebanon County with two outpatient clinics and a community hospital - WellSpan Good Samaritan Hospital. Position Highlights: Join a collegial team of Faculty members supervising 21 residents Maintain own patient panel and precept residents in outpatient setting Team atmosphere focused on academics and scholarly activity Experience in full scope Family Medicine and supervision of residents a plus Must be Board certified ABFM or AOBFM. Prior Faculty experience preferred. Inpatient and OB care isn't required for this role; a passion for teaching is. Our Commitment to You: Competitive compensation, signing bonus plus educational loan repayment Full relocation and Retirement savings plan with company match Malpractice coverage including tail and $5,500/year for CME About WellSpan and the Community: WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass 21,000+ employees (including 2,000+ employed providers), 220 locations, eight award-winning hospitals, home care and a behavioral health organization serving South Central Pennsylvania and Northern Maryland. Our service area is made up of a diverse mix of welcoming communities that you will love to call home. RequiredPreferredJob Industries Other

Research Assistant, Pediatrics Research (The Kids Fund) Schedule: Per Diem, Remote ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own practice environment. POSITION SUMMARY: The Research Assistant will perform research activities using approved techniques. Conducts patient recruitment, administers questionnaires, abstracts medical records, maintains patient databases, performs administrative tasks, performs literature searches and participates with the research team in preparation of data and other reports. May also assist the principal investigator with translation to Spanish or Haitian Creole, interpreting experimental results, and in preparing and writing manuscripts. JOB RESPONSIBILITIES Assists in data collection and provides feedback on study's progress. Recruits subjects to participate in the study by using approved methodologies, such as, reaching to healthcare providers for referrals, visiting clinics, sending mailouts, using approved advertisements, etc. Conducts the enrollment of study participants, including explaining research procedures, and obtaining informed consent of subjects and/or their families. Schedules appointments of study participants; conducts reminder phone calls and/or sends mailouts. Obtains and distributes payment vouchers for participant reimbursements/participation. Administrative Responsible for the administrative aspects of the research study, including: managing program records and handling communication needs of the program. Prepares and maintains Institutional Review Board (IRB) approvals and correspondence, including amendments and renewals as necessary. Perform administrative duties associated with the study's Data Monitoring and Safety Board, tracking and reporting adverse events and collecting data specified by the DSMB. Responsible for all other administrative duties related to research activities. The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required JOB REQUIREMENTS EDUCATION: A minimum of a Bachelor's degree is required. EXPERIENCE: Prefer experience in clinical research, public health experience or working with children and families. Previous experience with recruiting subjects, with an understanding of the ethical and technical conduct of research preferred KNOWLEDGE AND SKILLS: Excellent English communication skills (oral and written). Bilingual candidate preferred, not required, fluent in spoken and written English, Spanish, and/or Haitian Creole. Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, PowerPoint, Outlook) and web browsers. Experience with statistical software a plus. Must be able to maintain strict confidentiality of all personal/health sensitive information. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $15.14- $21.15 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Reporting to the Director Revenue Cycle Billing Operations & Cash Posting, the Revenue Cycle Billing Liaison Manager is responsible for supervising and coordinating all facets of Professional billing within the organization. Acting as the primary revenue Cycle liaison between designated between designated department(s), the Professional Billing office, third-party vendors, and all other stakeholders, to proactively identify opportunities to improve the revenue cycle and assist in the resolution of issues. The individual will be responsible for building and maintaining collaborative and productive relationships within the organization, managing revenue cycle projects, and driving performance. Professional revenue cycle expertise and strong communication skills are required. Position: Revenue Cycle Billing Liaison Manager - PB Department: BUMG Corporate PBO General Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Represent the Professional Billing Office in the role as a subject matter expert for revenue cycle items related to the designated department(s). Serve as a liaison to department and practice contacts to ensure that the Professional Billing Office (PBO) is meeting service levels and to address issues that may cause challenges to meet service levels and KPIs. Work collaboratively with departments, practices and third party billing vendor to drive organizational efficiencies and alignment and to ensure processes and systems are standardized and optimized for efficient and effective flow of patient accounts Identify areas of opportunity to apply process changes and/or technology implementation/updates to optimize PBO performance. Manage implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness of responsibilities for the enterprise; designing, develop, and monitor performance improvement processes (e.g. quality, accuracy, productivity and timeliness); identify continuous improvement opportunities and manage productivity metrics and efficiencies Provide consistent monitoring, reporting, and communication of department-specific trends and overall revenue cycle performance for assigned department(s). Establish and maintain a close working relationship with assigned department(s) as well as other stakeholders within the organization. Collaborate with the necessary team(s) to prepare standard revenue cycle reports for the assigned department(s). Review and analyze reports for identification of trends and issues. Facilitate regular meetings with the assigned department(s) Administrative Directors and Physician Leaders to discuss revenue cycle metrics, key trends, and opportunities for improvement. Compile and distribute meeting minutes and action items. Continue timely follow up of action items until resolved. Provide general oversight of third party billing vendor(s). Develop a strong working relationship with assigned vendor Client Managers. Identify opportunities to improve revenue cycle and suggest improvements to Professional Billing Office leadership and assigned department(s). Work to institute improvements in a timely manner. Monitor work queue performance by all parties, including department and third-party vendor. Demonstrate proficiency in all aspects of professional revenue cycle operations to achieve increased collections, optimal billing goals, and adherence to compliance rules and regulations. Participate in multiple projects simultaneously, while keeping priorities aligned with department and organizational goals. Conform to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's Degree in Business / Healthcare related field (or work experience equivalent). CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None EXPERIENCE: Minimum of 5-7 years related experience required. Specifically, experience in an academic medical center managing professional billing functions. 3 - 5 years Epic system experience preferred KNOWLEDGE AND SKILLS: Advanced knowledge of healthcare revenue cycle functions, including coding and billing guidelines, government payer regulations. Must have CPT coding knowledge. Working knowledge of payer reimbursement and rules. Experienced in auditing, training and communicating revenue cycle regulations and concepts. Excellent interpersonal and communication skills to positively interact with a variety of hospital personnel, including administrative and management staff in a fast paced environment. Strong analytical skills. Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Windows, Outlook, Excel and Access. Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions. Possess effective oral and written skills. Ability to interpret and implement regulatory standards. Working knowledge of multiple healthcare applications, including but not limited to Epic. Possess effective time management skills to permit handling of large workload. Compensation Range: $72,500.00- $105,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Connecticut Children's we are 100% kids, 100% of the time. We're looking to add a service line marketing manager to our marketing department. In this hybrid role, the new team member will develop and manage the marketing strategy, plans, and programs in conjunction with clinical department/division leadership to enable volume growth in our key market areas. The team member will define the development of marketing materials and programs required to support direct-to-consumer and direct-to-physician needs. This team member will lead all efforts for service lines based upon a strong understanding of the local market, data & insights and industry best practice. This team member will lead service line marketing reporting and will work closely with the other members of the team to report on service line intelligence and optimizations. Education and/or Experience Required: Education: Bachelor's Degree in Marketing, Business, or healthcare administration Experience: Minimum 8 years of experience in marketing, preferably driving engagement and growth in healthcare services and service lines. Education and/or Experience Preferred: Education: Masters in Business Administration License and/or Certification Required: N/A Knowledge, Skills and Abilities: Knowledge: A deep understanding of the healthcare space and marketing strategies Skills: Excellent writing, communication and presentation skills. Ability to build relationships and work with various levels of leadership. Strong research and data analysis skills - able to both compile reports but also tell insightful, actionable stories as a result. Strategic thinker able to generate high-level and actionable insights via analysis. Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines. Abilities: Ability to work collaboratively with cross-functional teams and senior executives. Proven track record of successfully developing and executing consumer-focused marketing strategies and campaigns. Understanding of healthcare trends, regulations, and best practices. Strategic thinking and problem-solving abilities and to apply learning across disciplines and connect dots across marketing functions. Serves as subject matter lead on service lines marketing, fostering highly effective collaborative relationships with associated clinical and cross-departmental team members. 20% Works closely with our strategy and planning team to evaluate market trends, market share, margin. Analyzes conversion results for our paid programs and oversees ROI measured campaigns. Works closely with marketing, communications to ensure smooth execution of marketing plan. 20% Analyzes market data, competitive analysis and produces in-depth strategy to support market positioning, differentiation and messaging. 10% Plans and develops service line marketing strategies, which build local, regional market share. Manages portfolio of service lines, including channel/network go-to-market strategies for both consumers and physician audiences. Responsible for marketing budget allocation and prioritization for service lines, where applicable. 30% Provides service line-specific content to support SEM, SEO, AIOs, website. Provides direction to marketing communications team members and other external resources on related project initiatives. Works with clinical teams to obtain detailed content information to support content development and optimization. 10% Leads all reporting to clinical teams and is actively involved in aggregating all data and results for the service line into a compelling story and optimizes ROI across all service lines. 10%

Job Description Medical Assistant - Medical Chaperone Keystone Women's Care Full-Time | 40 Hours/Week | Monday-Friday No Weekends | No Holidays Keystone Women's Care, a practice specializing in obstetrical and gynecological health, is seeking a Medical Assistant - Medical Chaperone to join our growing team! The primary duty of the Medical Assistant (MA) in the Medical Chaperone position is to attend medically sensitive exams and procedures. The MA - Medical Chaperone serves as a witness and safeguard for both the patient and the provider. Secondary to chaperoning, the MA - Medical Chaperone supports nursing staff at Keystone Women's Care (KWC) as needed. This individual may assist with rooming patients, providing patient care, and prescribe medical treatments. ✅ Qualifications Graduate of an Accredited Medical Assistant Program Certified Medical Assistant (CMA) preferred Experience in a medical office setting is a plus Must hold a current CPR certification Keystone Health is a Federally Qualified Health Center with offices in Chambersburg, PA Equal Opportunity Employer

The Business and Operations Specialist provides operational, and financial support for the North Hartford Ascend initiative within the Office for Community Child Health at Connecticut Children's. This grant-funded position manages financial tracking, budget support, and grant compliance activities to ensure accurate and timely use of funds. The Specialist coordinates partner communication, prepares program documents, manages meeting and event logistics, and supports general program operations to advance the initiative's objectives in the North Hartford Promise Zone. Education and/or Experience Required: Education: High School Diploma or GED. Experience: Minimum 3 years' experience directly related to the duties and responsibilities specified. Education and/or Experience Preferred: Education: Bachelor's Degree. License and/or Certification Required: N/A Knowledge, Skills and Abilities: Knowledge: Administrative operations and procedures in healthcare and/or nonprofit organizations. General accounting principles and budget tracking processes. Project coordination practices, particularly in grant-funded or multi-partner initiatives. Electronic systems used for calendar scheduling, document management, and communications (e.g., Microsoft Outlook, SharePoint). Skills: Proficiency in Microsoft Office applications: Word (document creation and formatting), Excel (data tracking, budget management, intermediate to advanced functions), PowerPoint (presentation support). Familiarity with platforms such as WordPress, MailChimp, SurveyMonkey, and CVENT (or similar tools for websites, surveys, email distribution, and event registration). Strong written communication skills for drafting and editing a variety of materials. Effective interpersonal and organizational skills, with the ability to work collaboratively with internal teams and external partners. Abilities: Exercise sound judgment, discretion, and confidentiality in handling sensitive information. Interpret and apply organizational and departmental policies to resolve routine to complex issues. Organize, prioritize, and manage multiple tasks and deadlines in a fast-paced, evolving environment. Analyze information and prepare accurate, comprehensive reports with attention to detail. Communicate effectively with diverse stakeholders, demonstrating cultural sensitivity and responsiveness. Adapt to changing priorities and work both independently and as part of a team. FINANCIAL OVERSIGHT AND GRANTS SUPPORT-40% Reviews and processes invoice submissions and required documentation, ensuring accuracy and alignment with contract and grant requirements. Assists with budget planning, projections, and development, including documentation in support of new funding opportunities. Audits documentation and ensures timely reporting of grant expenditures in compliance with funding guidelines. Identifies potential risks and issues and escalates appropriately. Collaborates with internal departments (e.g., Accounting, Office of Sponsored Programs, and Purchasing) to ensure accurate processing of financial and procurement documents. PROGRAMMATIC ACTIVITIES-20% Manages and coordinates program activities in support of the North Hartford Ascend initiative, including meeting and event scheduling, and preparation of agendas and materials. Prepares and disseminates newsletters, announcements, and electronic surveys. Organizes and maintains comprehensive project documentation, plans and reports. Updates program records, templates, and distribution lists. Facilitates communication with internal departments and external partners to ensure smooth implementation of project activities and timely completion of deliverables. Serves as a point of contact for internal and external inquiries, providing responsive and professional support to visitors, callers, and partner agencies. Demonstrates cultural sensitivity in all interactions. MEETING, EVENT, AND ENGAGEMENT COORDINATION-20% Plans and organizes meetings, webinars, trainings, and community events in support of the initiative. Responsibilities include scheduling, registration, materials preparation, and technology setup. Supports partner engagement, including coordination of speaker engagements, exhibitor/sponsor contracts, and travel arrangements. Ensures proper documentation of meetings and events, including minutes and follow-up task tracking. COMMUNICATIONS AND DOCUMENT MANAGEMENT- 15% Drafts, formats, and distributes written materials such as correspondence, reports, presentations, and meeting documentation. Ensures clarity, consistency, and professionalism across all communications. Develops and maintains templates and forms to support efficient workflows. Manages SharePoint resources and contributes to updates for relevant websites as applicable. TRAINING AND PROFESSIONAL DEVELOPMENT- 5% Provides instruction or training to others on job functions, processes, and associated responsibilities as requested. Maintains and expands professional competencies through participation in training sessions, educational programs, and other development opportunities, as directed. May require travel between departments or off-site locations to support program activities. Performs Other Duties as Assigned

Medical Interpreter/Translator Schedule: Full-Time | Monday-Friday | No Weekends or Holidays The Medical Interpreter/Translator provides interpretation and translation services in both English and Spanish to support audiology, speech, and occupational therapy appointments. This position works closely with providers to assist patients, parents, and caregivers, helping bridge communication to ensure excellent care and understanding. Responsibilities * Translate written materials; including training programs and home activities * Assist with scheduling, billing, and patient follow-ups * Update and maintain patient charts * Support providers with interpretation needs in clinical and office settings * Perform general office duties (filing, phones, copying, scanning, etc.) * Work primarily in a pediatric clinical setting with children ranging from toddlers to young adults Qualifications * High School diploma or GED required * Must be fluent in Spanish * Prior medical interpreting experience preferred * Healthcare office setting experience and comfort using telephones computers, and other equipment preferred * Strong teamwork and communication skills Why Keystone Health? At Keystone, we are committed to providing quality care to everyone-especially the medically underserved. As part of our team, you'll contribute to a greater mission while working in a supportive, inclusive environment. Apply today and help us improve the health and well-being of our community. Keystone Health is a Federally Qualified Health Center with offices in Chambersburg, PA. Equal Opportunity Employer

will be supporting our Norwalk ED- it may be between a 24-32 hour position. ASSESSMENT & PLANNING: Assess the coping responses and needs of assigned patients/families to their healthcare experience; plan and coordinate appropriate developmental, therapeutic and educational opportunities for the patient and family during the hospital stay, taking into consideration the individuality of each child's family, culture and stage of development; develop and implement activities, resources and programs to meet patient/family needs. THERAPEUTIC INTERVENTIONS: Minimize stress and anxiety for patient by providing developmentally appropriate opportunities (in activity rooms and at bedside) that encourage expression of feelings and promote a sense of mastery and understanding of health care experiences. Maintain appropriate supply of therapeutic materials. Prepare children and families for and provide support during tests, surgeries or other medical procedures through education, tours, rehearsal and coping skills development. Promote and support parental role. ESSENTIAL LIFE EXPERIENCES: Provide essential life experiences for children to foster continued growth and development during their hospital stay; organize play activities, materials and other experiences at bedside and/or in activity rooms; coordinate special events in recognition of significant and familiar experiences (e.g. birthdays, holidays, and other family observances); participate in development and implementation of activities with individuals/community groups involved in interacting with children and their families. HEALTH CARE TEAM: Effectively communicate observations, assessments and recommendations for care to other members of healthcare team (through verbal and written channels); accurately documents care and services provided following established policies and procedures. Advocate for patient and family needs; and activate appropriate services/referrals. Assists in the maintenance of a safe and therapeutic patient care environment. As assigned, participates in quality improvement activities. Actively participates on inter-disciplinary teams and committees. EDUCATION/COLLABORATION WITH COMMUNITY: Develop and maintain own knowledge and understanding of the medical conditions and healthcare experiences of specific patient populations. Develop resources and provide education for medical center staff; may develop and provide education and resources for community providers regarding developmental needs of children. Orient, supervise and provide input into the evaluation of Child Life students, interns and hospital volunteers. Participate in continual professional development. BEREAVEMENT SUPPORT: Provide age-appropriate emotional support and education, in collaboration with the health care team, for parents and families surrounding issues of end-of-life care, grief and loss; facilitate memory-making activities relative to family's cultural and traditional practices. SIBLING SUPPORT: Assess the support needs of siblings, both indirectly, through parent report, and directly, through observation and therapeutic interactions. Provide teaching and support regarding surgery and/or procedures, orientation to the hospital environment (i.e. visits to the PICU, NICU), bereavement support and ongoing assessment / support for siblings of chronic and critically ill patients. Offer support/education to parents and other caregivers regarding both normal behaviors of siblings and those that might indicate a need for further interventions. Offer age appropriate opportunities for siblings to participate in certain aspects of the hospitalization, such as decorating the patient's room, or working on a special project with their hospitalized sibling. Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families. Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CONNECTICUT CHILDREN'S STANDARDS. Bachelor's degree in Child Life, Child Development or directly related field in behavioral sciences or human development required. Master's degree preferred. 600-hour Child Life Internship required. Position Specific Job Education and/or Experience LICENSE and/or CERTIFICATION REQUIRED Certified Child Life Specialist, issued through Association of Child Life Professionals (ACLP), within one year of hire. Nonviolent Crisis Intervention training certification required within one year of hire and maintained thereafter. Position Specific Job License and/or Certification Required KNOWLEDGE, SKILLS AND ABILITIES REQUIRED KNOWLEDGE OF: Basic knowledge and understanding of the medical conditions and healthcare experiences of specific patient populations Clinical operations policies and procedures; documentation and patient record policies and standards In-depth knowledge of child development theory and practice Therapeutic play activities and materials; teaching techniques; identification of learning needs and provision of patient/family education Legal and ethical issues related to patient rights Crisis intervention techniques SKILLS: Strong interpersonal and communication (verbal and written) skills and the ability to work effectively with a wide range of constituencies in a diverse community Basic proficiency in utilization of personal computers in networked Windows-based health care environment to access related software applications; locate, open, edit and print files and information utilized by the unit; and use of Internet as research tool ABILITY TO: Create effective relationships with individuals of different cultural beliefs and lifestyles Observe, assess, and record symptoms, reactions and progress Maintain emotional stability to cope with human suffering, emergencies and other stresses Maintain confidentiality of information Make administrative/procedural decisions and judgments Evaluate the progress of therapeutic programs and make individual modifications Lead and train staff and/or students in child development theory and practice Work within a multidisciplinary team Draw upon experience from pre-admission tours, pre-procedural teaching, pre-operational teaching, playroom programs, play and art therapy, and sibling support. WORK ENVIRONMENT: Clinical environment with normal noise level.

Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish (251409) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.We are currently seeking a Connection Advisor Associate, Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.Purpose of this position: Under general supervision, the Connection Advisor Associate serves as the first point of contact for incoming calls to the Connection Center. This role is responsible for meeting caller needs by confirming and updating patient demographic and insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate also responds to inquiries, troubleshoots basic issues, and provides accurate information while maintaining professionalism and composure in a fast-paced, high-volume environment.RESPONSIBILITIES:Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures Obtains and accurately captures demographic and emergency contact information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate team members Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONS:Minimum Qualifications: High School Diploma One year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year's experience in a call center with an emphasis in customer service/medical industry One year of remote work experience Bilingual Spanish -OR- An approved equivalent combination of education and experience Preferred Qualifications: One year of post-secondary education Healthcare Call Center experience Patient registration experience Knowledge/ Skills/ Abilities: Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: $21.35Max: $24.82 Job Posting: Oct-09-2025

Expanded Function Dental Assistant Full Time (40 hours weekly) Monday - Friday No weekends or holidays Keystone Dental Care is dedicated to providing access to good oral health care for our patients, with a focus on prevention. Are you a highly motivated and team-oriented Expanded Function Dental Assistant? Are you searching for a long term and rewarding career within a compassionate organization? If so, then contact us about an opportunity we have available at our dental practice. Performs Expanded Function duties, as delegated by the dentist and allowable under Pennsylvania law. (Requires a certificate in Pennsylvania) Duties are as follows: assisting the dentist and hygienist chair side, reception, inventory, maintenance of patient records, preparation and sterilization of instruments/equipment, capturing radio-graphs, providing knowledge of oral hygiene instruction/education to patients, tidiness of treatment areas, and assisting the rest of the dental team in expediting patient care whenever possible. Qualifications: Applicant must maintain current Expanded Functions License, Certification in Dental Radiology in the state of Pennsylvania, and hold current CPR certification. Spanish-speaking skills a plus. We offer a competitive salary that includes a lucrative benefit package such as free health and dental insurance for our employees, vision, retirement, and paid time off! Keystone Health is a Federally Qualified Health Center with offices in Chambersburg, PA Equal Opportunity Employer

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Blood Center job. A Brief Overview Lead and administer processing laboratory functions under minimal supervision. May be required to work extended hours or weekends. Locations Stanford Blood Center What you will do Direct and/or supervise staff. Examples: Supervise the evening shift processing CLS and QC LST II staff. Monitor day to day operations and compliance with policies, including monitoring pending tests to ensure turnaround time compliance, completeness, and accuracy of test results. Conduct performance evaluations of staff. Lead the planning and operations for functions or programs that may have significant business, regulatory and/or technical challenges requiring subject matter expertise. Examples: Schedule staff and workflow to ensure full coverage for testing needs throughout the lab. Serve as technical resource for one or more instruments in the department. Perform highly complex manual and automated testing on donor and clinical samples. Oversee completion of equipment maintenance, instrumentation calibration, qc, documentation and ensure adequate supply of supplies and equipment. Evaluate programs, policies and procedures. Identify issues, and develop alternative solutions which may include changes to programs, policies and procedures. Examples: Write/revise SOPs, training and validation plans for current and new technologies. Evaluate and identify workflow efficiencies. Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function. Examples: Evaluate and validate new technologies and make recommendations on new and or upgrades to equipment, instrumentation, and software. Represent the program or function within the department, unit or school. May also represent the program or function at the university level and/or to external constituencies. Examples: Attends manager meetings and represents the processing area issues. Develop outreach strategy that may include relationship development, communications and compliance. Examples: May be the project lead on change control for the department that works with other departments to achieve completion of the project. Assess training needs and may develop associated training. Examples: Develop training materials for new and revised SOPs for staff. Train staff on new/revised SOPs and instrumentation. Assess staff competency at 6 months for new staff and annually thereafter. Complies with governmental regulations and Stanford Health Care and Blood Center policies regarding health and safety. Observes and supports good health and safety practices. Strictly observes privacy and security related policies, procedures and practices to preserve the integrity and confidentiality of medical and other sensitive information pertaining to donors, patients, research subjects, and staff. Acts as a responsible information steward and treats information as sensitive and confidential in accordance with federal and state laws and with professional ethics, accreditation standards and legal requirements. Does not disclose protected health information inappropriately. May be required to enter areas where other individuals work with human blood; potential may exist for unanticipated exposure to bloodborne pathogens by splash or spill. Education Qualifications Bachelor's Degree in medical technology or life science Required Experience Qualifications 5+ years to 7 years of relevant experience in a clinical lab or blood center Required Prior supervisory experience desired. Required Knowledge, Skills and Abilities Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines. Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness. Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills. Demonstrated ability to develop and meet budget goals. Demonstrated solid planning and organizational skills. Demonstrated experience working independently and as part of a team. Excellent interpersonal, written and oral communication skills. Strong relevant subject matter knowledge. Ability to direct the work of others, for jobs requiring supervision. Licenses and Certifications Clinical Laboratory Scientist - CLS required Upon Hire or CLS - MTA - California Clinical Laboratory Scientist required Upon Hire These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $70.52 - $93.43 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview Under general supervision, the Biomedical Equipment Technician (BMET) provides a link between technology and patient care in surgical and intensive care units; diagnostic and therapeutic treatment units; clinics; laboratories; and medical equipment distribution areas. The BMET is expected to support a wide variety of medical devices in use at an academic medical center in conjunction with the Clinical Technology & Biomedical Engineering Medical Equipment Management Plan. The BMET is responsible for completing all given assignments within the parameters of the department performance standards. Locations Stanford Health Care What you will do Complies with Department Technician Orientation & Training Competency Program and actively participates in continuous education and training. Demonstrates acceptance of patients, families, visitors, and co-workers regardless of race, gender, disease process, life style, religious or cultural beliefs, or treatment. Documents all scheduled and unscheduled work performed in the CT&BE inventory and maintenance database. Follows all SH&C/LPCH safety guidelines and infection control policies and procedures for self, patients, visitors, and employees. Handles hospital and department computer workstations, software packages, websites, and files with appropriate care and respects all copyrighted material. Maintains confidentiality with regard to hospital business and HIPAA compliance. Periodically provides weekend, holiday, and off-shift coverage, including call-back emergency coverage. May be required to service equipment on any shift if delays would adversely affect patient care. Primary responsibility is to provide technical support in handling specific logistical activities in defined support areas. The BMET functions as team member within a workgroup. Provides technical bedside support for routine and STAT/emergency trouble calls while consistently demonstrating the ability to assess priorities and escalate more difficult tasks to properly trained staff. Understands and adheres to the Hospital's Conflict of Interest policy. Education Qualifications Associate's degree in a work-related field/discipline from an accredited college or university Experience Qualifications Three (3) years of progressively responsible and directly related work experience Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Required Knowledge, Skills and Abilities Ability to diagnose and resolve routine, specialized, and advanced technology problems Ability to foster effective working relationships and build consensus Ability to have good dexterity and strong mechanical aptitude Ability to plan, prioritize and meet deadlines Ability to solve problems and identify solutions Ability to speak and write effectively at a level appropriate for the job Ability to work well with individuals at all levels of the organization Knowledge of computer systems and software used in functional area Knowledge of electrical theory and related safety procedures Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes Skill: to repair simple to complex medical devices, recognizing the importance of concentrating efforts on the areas of greatest financial impact These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $55.58 - $62.58 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Keystone Health Urgent Care Nurse Practitioner Opportunities Keystone Health has an exciting opportunity for a Certified Registered Nurse Practitioner to join our Urgent Care team and play an integral role in helping to provide high quality compassionate care to all patients in our community. As a CRNP you have an important job to do, but also you need to take care of yourself. Keystone Health is committed to creating a positive, supportive working environment that promotes excellent work-life balance while providing high quality care. What We Are Offering: * Opportunity to join a busy, growing group of providers with a strong referral base. * Practice offers a "small town feel" with the resources of a large health system. * Team Oriented with the ability to provide personalized patient care and demonstrate clinical outcomes. * Committed to creating a positive, supportive working environment that promotes excellent work-life balance while providing high quality care. * Onboarding programs, training, and follow up to support success for new providers. About the Position: * Collaborates with Advanced Practice Providers * EPIC EMR * Full time Outpatient Position * Flexible Work Schedule Required Qualifications: * Board Certified/Board Eligible * Eligible for licensure in the state of Pennsylvania * Current CPR Certification Benefits: * Competitive Based Compensation * Medical, Dental, and Life Insurance (No Out of Pocket Premiums) * Malpractice Coverage through FTCA * Professional Dues and CME Allowance * Paid Time Off * Holiday Time Off * Defined Contribution Plan: 403(b) Retirement Program with a Company Match * Eligible for State and Federal Loan Repayment Learn more about this outstanding opportunity by visiting our website at ********************** To apply: send CV to ****************************** About Chambersburg: * Keystone Health is located in Chambersburg, PA, in beautiful south-central Pennsylvania, an area rich with outdoor activities and history. * An hour and a half to the chocolate capital of the world - Hershey * Located in Franklin County, Chambersburg is located about an hour from Harrisburg and is part of the Great Appalachia Valley. * Chambersburg offers great schools, affordable homes, and recreation. * Quaint mom and pop shops line main street, coffee shops and farmers markets add texture to the community. * Grab some fresh fruit, meat, and cheese from the Country Breeze Farm Market, or grab a bite to eat at the Copper Kettle or take a hike on the Appalachian Trail. * International airports are located within one hour (Harrisburg, PA) and at Dulles, BWI and Ronald Reagan airports. * visit ******************** Keystone Health is a Federally Qualified Health Center with offices in Chambersburg, PA Equal Opportunity Employer

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Director of Reimbursement is a key leadership role within the Controller's Office, responsible for overseeing the organization's compliance reporting and non-patient services reimbursement activities. This role ensures the timely and accurate preparation and submission of financial and regulatory reports to government agencies, including but not limited to: •Medicare and Medi-Cal cost reports •Financial disclosures to the Department of Health Care Access and Information (HCAI) In addition, the Director of Reimbursement oversees the organization's responses to government audits and inquiries, ensuring full compliance and clear communication with regulatory agencies. The role also ensures the accuracy of invoicing for non-patient related services provided to external customers. The Director of Reimbursement plays a critical role in shaping the financial integrity of the organization. As a senior member of the team, this individual actively contributes to process improvement initiatives, drives innovation in financial systems, and fosters a culture of change, accountability, and continuous improvement. Locations Stanford Health Care What you will do Government Payor Reporting & Reimbursement Ensure timely and accurate filing of annual government cost reports, including Medicare, Medi-Cal, and HCAI submissions. Maintain comprehensive knowledge of federal and state reimbursement laws and regulations to maximize reimbursement. Develop, implement, and maintain internal policies and procedures to ensure complete and accurate capture of all legitimate reimbursement opportunities. Oversee Medicare and Medi-Cal audit processes, addressing inquiries and pursuing appeals or litigation when necessary (e.g., CMS disputes). Review third-party contractual allowances, settlements, and variances (actual vs. budget) to support accurate financial reporting. Participate in the annual budget development process by providing detailed analysis and projections related to government payor net income. Prepare and respond to year-end financial audits, specifically related to third-party liabilities and balance sheet reserves. Serve as the subject matter expert on regulatory compliance reporting, including Medicare and Medi-Cal cost reports Lead alignment of compliance reporting processes across SHC-related entities and partner organizations. Continuously assess and improve reimbursement and reporting processes to increase efficiency, accuracy, and scalability. Non-Patient Care Services Receivable Oversee invoicing, contract compliance, and financial administration for non-patient care service agreements, such as: Graduate Medical Education (GME) affiliation agreements Physician outreach and other academic/clinical support contracts Coordinate with internal department, affiliated entities, and external partners to ensure contract terms are accurately maintained and executed. Ensure obligations are properly managed and tracked within the Workday customer management model. Serve as the subject matter expert for the Workday customer management model, assisting in the development and enhancement of business process workflows. Participate in system testing and user acceptance activities related to workflow improvements and updates within Workday. Leadership, Collaboration & Strategic Support Promote a culture of learning, continuous, improvement, and compliance across the reimbursement function. Mentor and develop staff to deepen their knowledge of reimbursement regulations, reporting, and methodologies. Support talent development and succession planning by identifying growth opportunities and preparing high-potential staff for future leadership roles. Work cross-functionally with leaders and staff from various departments and backgrounds to address complex reimbursement and compliance matters. Communicate complex, variable reimbursement and regulatory issues in clear, concise narratives to support strategic decision-making. Provide analytical and subject matter support to broader strategic and financial initiatives as needed. Education Qualifications Bachelor's Degree in business, finance, health or public administration or a related field. Master's Degree in business, health or public administration, management, or related field strongly preferred. Experience Qualifications Minimum ten (10) years of progressively responsible and directly related work experience required. 10+ years of performing duties similar to those described in essential functions of the description. Preferred experience as an auditor working with CMS or a CMS Medicare Auditor Contractor and strong familiarity with Medicare and Medicaid regulations. Required Knowledge, Skills and Abilities Advanced knowledge of CMS and state Medicaid reimbursement principles and practices. Multi-year skill and experience managing business processes for organizations using a major ERP system. Ability to communicate complex concepts in simple form to non-finance users to understand the appropriate use and limits of the information provided. Ability to communicate and present complex issue with government agencies to resolve audit issues. Ability to manage, organize, prioritize, multi-task and adapt to changing priorities. Ability to foster effective working relationships and build consensus. Ability to partner in the development and achievement of goals, vision, and overall direction of the Controller's Office at Stanford Health Care. Ability to provide clear and concise information/presentations to Senior Executive Team. Ability to develop strong team culture and working relationship with colleagues across the health system. Ability to drive a culture of proactive, integrated, responsive, high quality financial analysis. Ability to effectively manage deliverables and timelines. Preferred Knowledge, Skills and Abilities Ability to develop strong team culture and working relationship with colleagues across the health system Ability to drive a culture of proactive, integrated, responsive, high quality financial analysis Ability to effectively manage deliverables and timelines Licenses and Certifications CPA - Certified Public Accountant preferred HFMA - Certified Rev Cycle Rep (CRCR) preferred Physical Demands and Work Conditions Blood Borne Pathogens Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $89.01 - $117.94 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Healthcare Scheduling, Connection Advisor Intermediate, Remote, Bilingual Spanish (251598) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc. , a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARYThe Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment. We are currently seeking a Connection Advisor Intermediate, Bilingual Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:30 PM, and will be held on campus for only 1 week. Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus. Purpose of this position: Under general supervision, the Connection Advisor Intermediate answers incoming calls and meets caller's needs; confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for assigned clinic or services using call center, electronic health record and department technology. Answers inquiries and questions, troubleshoots basic and more complex issues and provides information as needed. RESPONSIBILITIESAnswers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages. Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures Handles complex scheduling that often requires multiple appointments or with different providers andmodalities Obtains and accurately captures demographic information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented,timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate and Connection Advisor Intermediate team members Recommends and supports change and process improvement initiatives while working to upholdstandard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONSMinimum Qualifications: High School DiplomaOne year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year experience in a call center with emphasis in a customer service/medical industry6 months of Connection Advisor Associate experience or specialized clinic operational experience One year of remote work experience Bilingual Spanish-OR-An approved equivalent combination of education and experience Preferred Qualifications:One year of post-secondary education Healthcare Call Center experience Working knowledge of Epic cadence and prelude Patient registration experience Knowledge/Skills/Abilities:Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Critical thinking skills and ability to analyze situations quickly and escalate as needed Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1. 00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: 21. 92Max: 28. 36 Job Posting: Oct-13-2025

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Audiologist provides developmentally-appropriate audiological screening, diagnostic and rehabilitation services. Provides clinical supervision to the Audiologist's Required Professional Experience/Clinical Fellowship Year (RPE/CFY). Works in collaboration with the Otolaryngology (Ear, Nose, and Throat) department to ensure that the Audiology program goals are met. Ensures all relevant correspondence is completed for referring persons and organizations. Ensures appropriate clinical documentation and billing requirements are met. Locations Stanford Health Care What you will do Administers and interprets behavioral and electroacoustic evaluations for the selection and fitting of hearingrelated devices including acoustic hearing aids, cochlear implants, other conventional and advanced hearingrelated devices, and assistive listening devices. Administers and interprets behavioral measures of the auditory system including hearing screening tests (pure tone & speech); hearing threshold tests (pure tone & speech by air and bone conduction with correct masking); speech recognition tests (syllables, words and sentences, in quiet and in noise); and measures of hearing protection device attenuation. Administers and interprets electrophysiological measures of the auditory system including tympanometry, acoustic immittance measures, acoustic reflex thresholds and decay, Eustachian tube function measures; otoacoustic emissions measures auditory evoked response measures, and vestibular system measures. Administers and interprets measures (pure tone & speech) necessary to select and fit appropriate hearing devices (thresholds, most comfortable and uncomfortable loudness levels, electroacoustic measures, etc.). Administers and interprets special behavioral tests for differential diagnosis using appropriate tests and techniques for special populations (pediatric, geriatric, severely and/multiple handicapped persons, pseudohypoacousis, etc.). Conducts otoscopic examinations to determine the status of the external auditory canal during all audiological procedures that involve the external ear canal. Conducts speech, language, or other screening measures to identify and refer persons with other communication disorders. Develops and oversees hearing screening programs to detect hearing impairment in individuals of all ages. Provides counseling, aural (re)habilitation therapy, home intervention, family support, educational support and case management for persons of all ages (infants, children, adolescents, adults, geriatrics) with hearing impairment, and their families and caregivers. Provides habilitation and rehabilitation services for patients with auditory disorders, and for family members and caregivers including counseling and training in the use of hearing devices (hearing aids, implanted devices, assistive listening devices), counseling and coping techniques,for persons with hearing impairment, behavioral intervention techniques for tinnitus (with or without hearing loss) and behavioral intervention techniques for vestibular disorders. Education Qualifications Bachelor's degree in a work-related discipline/field from an accredited college or university Experience Qualifications One (1) year of progressively responsible and directly related work experience Required Knowledge, Skills and Abilities Ability to communicate effectively, both orally and in writing Ability to determine auditory rehabilitation needs Ability to determine degree and extent of patient evaluation required Ability to develop and document clearly and accurately treatment goals that are realistic, measurable, appropriate, functionally based and that include patient/family input Ability to provide appropriate care and progress treatment based on professional standards of practice, and on the needs of the specific individual, including age and developmental considerations, cultural and psychosocial issues, precautions and medical condition Ability to resolve conflicts that interfere with patient care or work responsibilities in a respectful and constructive manner Knowledge of Audiological testing techniques, methods and apparatus Knowledge of operation and care of audiological equipment Knowledge of pathologies and injuries that result in physical impairment Knowledge of principles, methods, equipment and theory of the practice of clinical specialty Licenses and Certifications AUDIO - Audiologist - Dispensing BLS - Basic Life Support These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $59.21 - $78.43 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Crisis Intervention Specialist II PRN (8 Hours Weekly) Weekend & On Call Shifts Keystone Health Crisis Intervention Program provides mental health and drug and alcohol services throughout the Franklin and Fulton County areas. These services are provided by Hotline and/or face-to-face contact in the Crisis office or the local hospital emergency departments. Qualifications: Master's degree in social work, psychology, rehabilitation, activity therapies, counseling, education, or related fields and three (3) years of mental health direct-care experience OR Bachelor's degree in sociology, social work, psychology, gerontology, anthropology, political science history criminal justice, theology, counseling, education or related field or be a registered nurse, and five (5) years direct care experience and two (2) years supervisory experience. OR A bachelor's degree in nursing and 3 years of mental health direct care experience OR A registered nurse license, certified in psychology or psychiatry. Current CPR certification is required. Equal Opportunity Employer

Schedule Full Time: 80 Hours/Biweekly Hours: 3:00am - 11:00pm Rotating Weekends and Holidays, Required Provides 24/7, on-site monitoring and dispatch services from the Public Safety Operations Center to safeguard patients, visitors, team members, and property across all WellSpan locations. Operates CCTV, alarm, radio, and computer aided dispatch systems. Records incidents accurately and coordinates timely responses with internal public-safety teams and external emergency-response agencies. Qualifications Minimum Education: High School Diploma or GED Required Work Experience: 2 years Experience in security or public-safety operations center, emergency dispatch, or similar environment. Preferred Licenses: Heartsaver CPR/AED within 90 days Required Driver's License Statement: Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. Courses and Training: FEMA IS-100 within 90 days Required Knowledge, Skills, and Abilities: Excellent verbal and written communication skills. Basic computer skills and Microsoft applications (Excel and Word). Excellent interpersonal/communications skills. Transcription skills. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy Duties and Responsibilities Essential Functions: Receives public safety related calls, radio traffic, and alarm activations, prioritizing incidents in accordance with established protocols. Dispatches security officers, EMS ambulances, and other public-safety resources via radio and computer-aided-dispatch software; contacts count 911 centers when police or fire support is required and conducts detailed hand-off reports during shift changes. Monitors CCTV, access-control, and geolocation platforms continuously, reporting issues, irregularities and escalating threats to the appropriate supervisor or field units. Sends mass communication alerts for severe weather, external threats, or infrastructure disruptions, following approved messaging templates when directed. Documents all calls, alarms, and unit responses in the incident management system, ensuring accuracy, completeness, and timely closure. Notifies locations when visitor or vendors access approvals/denials occur, following established entry protocols and logging each interaction. Maintains operational readiness of consoles, radios, and monitoring software; initiates basic troubleshooting and promptly reports malfunctions for service. Supports emergency management drills and live events by relaying situational updates and resource requests from the Operations Center. Maintains a calm and composed demeanor in high-pressure situations, demonstrating the ability to multitask and prioritize under stress. Serves as a peer mentor for fellow dispatchers, supporting continuous learning through knowledge sharing, scenario walkthroughs, and reinforcement of best practices. Adheres to privacy and confidentiality standards when handling sensitive information. Follows all written standard operating procedures and immediately reports deviations to the Supervisor. Travel Requirements: Estimated Amount: 10% - Travel to sites across the system for protective details, trainings, meetings, or other supervisory reasons on an as needed basis.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Evening - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview Is responsible for managing the workflow of assigned areas in the Clinical Laboratory or Anatomic Pathology, designing and maintaining schedules. Participates in updating and maintaining procedures, maintaining adequate levels of supplies and training staff to ensure optimum delivery of quality laboratory services. Acts as a resource for problem resolution in assigned areas of the Clinical Laboratory or Anatomic Pathology and collaborates with the Section supervisor to resolve Human Resource issues. Locations Stanford Health Care What you will do Advises the Supervisor of the need for changes in staffing, supplies, equipment, physical facilities, procedures and polices. Assists in assuring that laboratory procedures and policies are followed; that work is timely, accurate and of high quality; that interactions with patients, visitors, physicians, other laboratory and hospital staff are cooperative and courteous and that efforts to ensure high quality of information and service to patients and physicians have highest priority. Assists in coordinating distribution and flow of work, ensures timely and accurate handling of specimens and reports in keeping with laboratory policies, objectives and protocols. Assists the Supervisor in communicating with personnel providing support and informing them of changes affecting policy and procedure. Assists the Supervisor in the timely collection of statistical data relating to areas of responsibilities. Communicates regularly with Supervisor in order to keep him/her appropriately informed of activities, changes, ergonomic issues and problems within the laboratory and to ensure that policies, procedures, standards, objectives and activities in which Lab Assistants engage are in keeping with those of the Clinical Laboratories. Designs and maintains appropriate work schedules for staff in assigned areas, adjusting staffing to match workload. Is able to perform all Laboratory Assistant duties in assigned area(s), and provide backup coverage for various positions with assigned area(s). Keeps the Supervisor advised of all personnel issues in a timely manner. Maintains statistics and records such as workload, attendance, and utilization as required. Monitors and oversees training of new Laboratory Assistants, as well current Laboratory Assistants as needed. Accurately documents and maintains training records for all personnel in assigned area. Participates in and enforces life-safety, biohazard/hazardous waste, infection control, and risk management policies, procedures and standards. Is responsible for identifying, reporting and initiating corrective action for any potentially harmful condition and/or behavior. Participates in the competency assessment of all Laboratory Assistant personnel within assigned areas(s). Participates in updating and maintaining procedure manuals pertaining to assigned areas, and acts as a resource for staff regarding policies and procedures, and obtains formal approval from Supervisor. Education Qualifications High School Diploma or GED equivalent Experience Qualifications Two (2) years of progressively responsible and directly related work experience Required Knowledge, Skills and Abilities Ability to establish good working relationships with a variety of professional, technical and nontechnical staff Ability to organize, prioritize, multi-task, and adapt to changing priorities Ability to perform and complete duties with limited supervision, to work effectively and be responsive to constructive criticism Ability to perform work-lead responsibilities such as training and orienting new employees, assigning and reviewing work for completeness and accuracy, scheduling work, and other coordinating and support duties for a supervisor/manager Ability to speak, write, and understand English effectively at a level appropriate for the job Ability to take initiative and assume responsibility; able to organize self and others Knowledge and comprehensive understanding of the procedures, policies, systems and equipment used within assigned areas Knowledge of basic laboratory testing procedures, laboratory precautions, and use and care of common laboratory equipment Knowledge of instruments, methods and materials used in a hospital laboratory Knowledge of various nontechnical needs of a laboratory, usually acquired from a combination of previous work experience and/or schooling Knowledge, Skills, and Abilities initiative for assuming responsibility, being able to organize self and others Data entry skills Licenses and Certifications None These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $38.56 - $43.27 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.