What you'll do
Ever consider running a multi-million dollar business? Wendy's is looking for qualified General Managers to do just that!
Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants.
The General Manager (GM) is responsible for the overall success and operational performance of a Wendy's restaurant. This includes managing day-to-day operations, delivering exceptional guest service, maintaining high food quality standards, leading the team, driving sales, controlling costs, and ensuring compliance with all company policies and procedures. The GM will have full accountability for staffing, budgeting, and achieving financial goals while fostering a positive, high-performing environment.
What you can expect
Benefits:
Medical, Dental & Vision
Bonus Potential
Free Meals while Working*
College Assistance
Education Rewards/ GED Assistance
Company Chaplain
Life Insurance
Short & Long Term Disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday Pay (Thanksgiving & Christmas)
Opportunity for Advancement
Sick Pay
Uniforms
Vacation
Company Match 401k
We are proud to provide competitive benefits and pay. We offer early wage access for employees! Work today, get paid tomorrow!
Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring General Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
What we expect from you
Skills & Qualifications:
Experience: At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred.
Leadership: Proven ability to lead and develop a team, manage performance, and foster a positive work environment.
Customer Service: Strong customer service skills with the ability to resolve complaints and maintain guest satisfaction.
Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets.
Problem Solving: Ability to quickly analyze situations and develop effective solutions to operational or customer-related issues.
Communication: Strong verbal and written communication skills, with the ability to interact with team members, customers, and senior management.
Organization: Ability to manage multiple priorities, tasks, and staff while ensuring smooth operations.
Attention to Detail: Strong attention to detail, especially regarding food quality, cleanliness, and compliance with health and safety standards.
Job Requirements:
Ability to stand for extended periods (4-8+ hours) with periodic breaks.
Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
Capability to walk up and down stairs and use a step ladder as needed.
Occasional sitting, talking, and active listening as required by the role.
Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
Ability to move around the kitchen quickly and efficiently.
Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
Flexible scheduling, including nights, weekends, and holidays.
Work in a loud, fast-paced environment.
Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the General Manager position at Wendy's. Specific duties and requirements may vary by location or role.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
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$34k-43k yearly est. 2d ago
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Shift Leader
Wendy's 4.3
Wendy's job in Washington, DC
Why Wendy's Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.
We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. We are looking for someone who takes the lead to solve problems, seeks help from others when appropriate, and is willing to provide help and guidance to their team. If you have prior restaurant experience, you may qualify!
What else is in it for you?
* Same Day Pay
* Flexible Schedules
* Growth and Development
* Free Meals
* Retirement Plan (eligibility requirements)
* Group Health Insurance (eligibility requirements)
If you're interested in joining an industry leader, apply now or visit ****************** to learn more about our company, our opportunities, and your future.
For a copy of Flynn Group's Workplace Privacy Notice, please visit
*********************************
We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$26k-33k yearly est. 60d+ ago
Packer - Fresh Dough Facility
Panera Bread Co 4.3
Jessup, MD job
PANERA FRESH DOUGH FACILITY DOUGH PACKER Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun!
Panera Perks:
* Competitive pay; starting at $17.50 per hour'.
* Skills and training to reach your potential
* Paid time off, 2 weeks in your first year
* Medical, dental, vision, life insurance & 401(k) with match available
* Safety shoe reimbursement
Our Packers are the masters of order readiness
As a Packer, you are responsible for accurately putting together cafe orders of our craveable fresh dough and produce.
As a Packer at Panera's Fresh Dough Facility, your job is to:
* Loading cabinets full of our raw dough and combining with fresh produce orders
* Work in refrigerated area
* Assist with unload of cabinets from trailers
* Follow rigorous procedures to ensure consistently delicious products.
* Ensure a safe, clean working environment that follows the FDA's Good Manufacturing Practice regulations.
* Help build our culture of Warmth, Belonging, Growth, and Trust.
* Step in and support your manager and team.
Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team.
This job is for you if:
* You love working with food.
* You like the sense of accomplishment that comes from completing a job well done each day.
* You want to help make the signature products of a beloved brand.
* You enjoy both working alone and with a team.
* You're a self-starter who can meet goals with limited supervision.
* You have excellent organizational and time-management skills.
* You want to partner with a fun, energized team that can work hard and laugh often.
* You're committed to food safety and health safety.
* You enjoy working in a fast-paced environment.
Qualified applicants will have:
* Successful employment experience in a fast-paced work environment
* Proven ability to work independently while performing a variety of production tasks
* Preferred: Prior experience working in a manufacturing setting that had an emphasis on quality, process control, and safety
You must meet these requirements:
* At least 18 years of age
* Food manufacturing experience
* Able to work a variety of shifts, including weekends, and holidays depending on business needs
You must meet the following physical requirements with or without reasonable accommodation:
* Able to manipulate equipment utilizing manual dexterity
* Able to stand, walk, squat, and sit for long periods of time
* Able to understand written and verbal instructions
* Able to push and lift items with varying degrees of weight. (Lifting up to 50lbs. and pushing of carts up to 400 pounds with or without assistance is required.)
* Able to perform repetitive motions with upper extremities.
Around here, every day starts with a fresh batch of dough and a thousand possibilities.
Get ready to rise.
__
Equal Opportunity Employer: Disabled/Veterans
Additional Description :
$17.5 hourly 60d+ ago
Associate
Panera Bread Co 4.3
Clinton, MD job
$15/hr - $20/hr Are you a friendly, high energy, team player, that enjoys working with people? Then come join Panera Bread ? an award winning leader in the restaurant industry. We are a top franchise group with great growth potential, looking for excellent people to join our team!
We are now hiring both Part-time and full-time associates.
Our cafe associates listen to our customer?s needs, and deliver it ? fast, accurate and with a friendly smile. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for. We have positions available for both food production and customer service associates.
Wondering why you should be interested in Panera Bread?
* A culture that supports a fun, upbeat work environment
* No late nights!
* No grease & alcohol
* Flexible schedules, so no worries if you have another job or are a student
* Opportunity for career advancement in our growing company
* Stability- while many companies are closing locations, we are opening new units!
Potential Positions:
* Cashier
* Line Associate (Salad & Sandwich Maker / Prep)
* Dining Room & Dishwasher
* & More growth opportunities!
Some examples of full-time and part-time associate shifts:
* Opening (5:00am to 2:00pm)
* Early mid (8:00am to 3:00pm)
* Mid (11:00am to 4:00pm)
* Late mid (2:00pm to 6:00pm)
* Close (6:00pm ? 10:00pm)
Requirements
* Some food service or retail experience preferred (but not necessary)
* Minimum age ? 16 years of age
* Must be positive, friendly, and passionate about making our guests happy
* Must be energetic, and enjoy a fast paced environment
We offer a competitive wage commensurate with experience
Full time associates are offered a comprehensive benefit package including health, dental, vision, short & long term disability, flex spending accounts for medical & dependent care, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, pet insurance, paid-time off, 401K, meal discounts and other employee benefits.
Qualified candidates will be contacted directly by the hiring manager.
Lemek LLC Panera Bread is an Equal Opportunity Employer.
$15 hourly 60d+ ago
Consultant, Field Operations
McDonald's 4.4
Bethesda, MD job
: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits, and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This position also develops a holistic restaurant operations skill set across all restaurant operations systems through ongoing assessment, training, and development.
To best support our Owner/Operator population, we are looking for candidates to be based in South Jersey. Travel for this role will take the candidate throughout Central Pennsylvania, Northeast Pennsylvania, and Philadelphia proper and the role is eligible for a company vehicle.
Duties
+ Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald's operations' Brand Standards
+ Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions.
+ Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards.
+ Develops a holistic restaurant operations skill set across all Restaurant operations' systems through ongoing training, learning, and certification in assigned area of expertise.
+ Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees.
+ Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.)
+ Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence Sessions
+ Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results.
Qualifications
+ Restaurant experience is highly preferred
+ High school diploma is required; continuing/higher education is highly preferred
+ Accurate, consistent evaluator that relies on measurable facts and observations- Strong attention to detail and ability to keep reports and evaluations organized.
+ Effective time management skills to keep up with a demanding evaluation and travel schedule.
+ Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas.
+ Strong interpersonal skills and ability to build amicable relationships with Franchisee's and restaurant managers.
+ Energetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skills
+ Coachable learner with the desire for continuous learning
+ Ability to work in an ever-changing environment.
+ Recognizes patterns and develops intuition around common restaurant performance issues.
+ Restaurant experience preferred.
Compensation
Bonus Eligible: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $78,281.00 - $97,852.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Requsition ID: 2776
$78.3k-97.9k yearly 2d ago
Baker
Panera Bread Co 4.3
Bowie, MD job
BAKER Full & Part Time Shifts available (all shifts start at 4:00pm) $16/hr - $23/hr - (+Tip allocation) Come join Panera Bread ? an award winning leader in the restaurant industry. We are a top franchise group with great growth potential, looking for excellent people to join our team!
Our Bakery is the heart of our cafes, and baking fresh every day is essential to Panera?s success. Our bakers use the best ingredients and their expertise to create the quality bread and baked goods that our customers love.
Bakers begin as Bakers-In-Training (BIT) to learn the complex art of baking and become certified to work alone. They use their expertise to create quality bread and baked goods on time and within specs. They work diligently to coordinate their daily responsibilities, and uphold procedures and standards to ensure we deliver the high-quality products our customers love.
As a Baker at Panera, your job is to:
* Bake all the fresh bread and pastries your cafe needs each day.
* Maintain our high standards for flavor and quality, using 100% real ingredients.
* Perform stocking, food prep, cleaning, and sanitation tasks as needed.
* Help build our culture of Warmth, Belonging, Growth, and Trust.
* Step in and support your manager and team
Requirements
* full & Part-time positions available (all shifts start at 4 p.m.) that requires flexible schedules including weekends and holidays, and may require driving to several locations as needed. Accordingly, your own transportation is required.
* Minimum age ? 18 years of age
Benefits
We offer a competitive wage commensurate with experience, bonus potential & a comprehensive benefit package including health, dental, vision, flex spending accounts for both medical and dependent care, short and long term disability, Life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, pet insurance, paid-time off, 401K, and other employee benefits.
Qualified candidates will be contacted directly by the hiring manager.
Lemek LLC Panera Bread is an Equal Opportunity Employer.
$16 hourly 60d+ ago
Dine-In Server
Buffalo Wild Wings 4.3
Leesburg, VA job
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
Creating legendary experiences? No problem. As a Server, you know what it takes to create a personalized experience for guests. You will be responsible for presenting food and beverage options and will focus on guests within the dining room area of the restaurant.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits and the game is always on - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Shift meal discount and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$20k-24k yearly est. 4d ago
Leadership
Chick-Fil-A 4.4
Bowie, MD job
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken
Qualifications and Requirements:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
401(k)
401(k) matching
Referral program
Employee discount
$28k-43k yearly est. 60d+ ago
Food Champion
Taco Bell 4.2
Fort Washington, MD job
Fort Washington, MD " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
* Being friendly and helpful to customers and co-workers.
* Meeting customer needs and taking steps to solve food or service issues.
* Working well with teammates and accepting coaching from management team.
* Having a clean and tidy appearance and work habits.
* Communicating with customers, teammates and managers in a positive manner.
* You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
* Being friendly and helpful to customers and co-workers.
* Meeting customer needs and taking steps to solve food or service issues.
* Working well with teammates and accepting coaching from management team.
* Having a clean and tidy appearance and work habits.
* Communicating with customers, teammates and managers in a positive manner.
$27k-34k yearly est. 40d ago
Co Manager
Wendy's 4.3
Wendy's job in Clinton, MD
Clinton, MS
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$31k-44k yearly est. Auto-Apply 60d+ ago
Dining Room Host
Chick-Fil-A 4.4
Rockville, MD job
Chick-fil-A is a high-energy, fast-paced, quick-serve, customer-focused restaurant. We offer a positive, team-based work environment which supports and encourages team members to grow as individuals. An ideal candidate will be service-oriented and have an outgoing personality. As a Dining Room Host/Hostess you are responsible for serving guests in our dining room and providing 2nd Mile Service.
Duties and Responsibilities:
Greeting Guests
Cleaning Tables, floors, and windows as needed
Refreshing Beverages
Clearing trays and trash from guests
Restocking supplies
Identifying the needs of guests
Maintaining a clean store environment
Qualifications:
Must have a reliable source of transportation.
Must be friendly and outgoing in order to provide excellent customer service.
Must have excellent communication skills.
Must be able to work on your feet for at least 5 hours.
Must be 18 or Older.
Compensation:
This position offers compensation of $17.65 per hour, depending on experience with opportunity for growth and advancement.
Benefits:
Flexible Hours
Closed Sundays
Competitive Pay
College Scholarships
Health Insurance
401k Matching
Sick Pay
Career advancement opportunities
Food Discounts
$17.7 hourly 60d+ ago
Team Member
Wendy's 4.3
Wendy's job in Bethesda, MD
Why Wendy's Looking for an employer that will treat you with RESPECT? Wendy's knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us.
What you can expect
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
* Healthcare plans (based on length of service and number of hours worked per week)
* College Assistance
* Education Rewards/ GED Assistance
* Free Meals while working*
* Uniforms
* Flexible Schedules
* Direct Deposit and Paycard
* Daily Pay
* Tenure Recognition
* Referral Bonus
* Employee Recognition Program
* Company Chaplain
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
What we expect from you
As a Crew Member at Wendy's, you will play a key role in creating a welcoming, fast, and enjoyable experience for our guests. Whether you are working in the kitchen, preparing food, or interacting with customers in the dining area, your dedication to providing high-quality service and food will help uphold Wendy's reputation for excellence.
Qualifications:
* Must be at least 16 years of age (or comply with state-specific labor laws).
* Prior food service or customer service experience is a plus but not required.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and remain calm under pressure.
* Must be dependable and punctual.
* Must be at least 16 years of age (or comply with state-specific labor laws).
* Prior food service or customer service experience is a plus but not required.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and remain calm under pressure.
* Must be dependable and punctual.
Job Requirements:
* Ability to stand for extended periods (4-8+ hours) with periodic breaks.
* Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
* Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
* Capability to walk up and down stairs and use a step ladder as needed.
* Occasional sitting, talking, and active listening as required by the role.
* Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
* Ability to move around the kitchen quickly and efficiently.
* Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
* Flexible scheduling, including nights, weekends, and holidays.
* Work in a loud, fast-paced environment.
* Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
* May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
* Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
* Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
* Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
* Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
* Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the Crew Member position at Wendy's. Specific duties and requirements may vary by location or role.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
Visit ************************* to apply
$26k-33k yearly est. 60d+ ago
Crew Member
Wendy's 4.3
Wendy's job in Laurel, MD
Laurel, MS
Statement of Purpose:
Provides quality food products and services to all customers in a clean and safe environment
JOB RESPONSIBILITIES: • Ensures all food orders are assembled correctly within stated time goals • Maintains a clean, safe, and fully stocked dining room, restroom, and work area
• Prepares, portions, and serves hot food orders per customer requests (sandwiches, chili, baked potato, fries, etc.)
• Stocks, portions, and serves beverages
• Operates cash register according to cash operations policies
• Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service
• Preps store for opening
• Closes store (restocks supplies and cleans up facilities, food preparation, and storage units)
EMPLOYMENT STANDARDS:
Knowledge
• Knowledge of computers and/or cash register systems helpful
Skills/Traits
• Good communications skills
• Strong interpersonal skills
• Team player
• Dependable
Education
• Some high school required
Experience
• No experience required
Age Requirement
• Must be at least 16 years of age and possess all documents and permits required to work by state and federal law
Physical/Working Conditions
• High traffic/volume customer interface
• Must be able to lift up to 50 pounds repeatedly
• Must be able to lift 5 to 6 pounds and hold stationary for up to 5 seconds with both hands
• Must be able to hear food orders via head phones or intercom system
• Must be able to work at a 3' hamburger grilling station
• Must be able to stand for extended periods (up to 6 hours)
• Must be able to reach up to 55” high and 4' deep
• Must be able to work variable shifts if needed
$22k-28k yearly est. Auto-Apply 60d+ ago
Assistant Manager
Wendy's 4.3
Wendy's job in Washington, DC
Why Wendy's Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.
As an Assistant Manager, you will lead by example in your restaurant, coaching and developing team members so you and your store are successful. You will help run the business through high energy and standards. Effective time management, organizational skills, and communication skills are also essential.
What else is in it for you?
* Same Day Pay
* Flexible Schedules
* Growth and Development
* Free Meals
* Retirement Plan (eligibility requirements)
* Group Health Insurance (eligibility requirements)
If you're interested in joining an industry leader, apply now or visit ****************** to learn more about our company, our opportunities, and your future.
For a copy of Flynn Group's Workplace Privacy Notice, please visit
*********************************
We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$34k-40k yearly est. 60d+ ago
Shift Supervisor
Wendy's 4.3
Wendy's job in Clinton, MD
Clinton, MS
Statement of Purpose:
The Shift Manager is responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager; however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). The Shift Manager is responsible for overall restaurant effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.
The Shift Manager is responsible for managing shifts as well as operating and maintaining the restaurant to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
Builds sales by promoting customer satisfaction.
Manages costs by communicating and monitoring crew prep and production levels.
Tracks waste levels using established procedures.
Staffing
Develops crew members to meet Q.S.C. standards and procedures.
Uses shift plan to organize and manage crew before and during shifts.
Maintains current accurate crewmember roster.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing specific feedback.
Service
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Evaluates slow production points and takes corrective action.
Manages shift to meet service goals and customer satisfaction.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows, manages and evaluates restaurant cleaning plan; reports status to the Restaurant Manager or General Manager.
Training
Assists the Restaurant Manager or General Manager in training crew in new products.
Assists the Restaurant Manager or General Manager in executing the Crew Orientation and Training process.
Assists the Restaurant Manager or General Manager in training new crew in position skills and to meet company standards.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Conducts specific training to resolve problems (i.e., food cost).
Controls
Follows flowcharts, prep, and "build-to" charts.
Monitors inventory levels to ensure product availability; orders product as projected.
Manages security of cash, product and equipment during shifts.
Follows restaurant priorities set by the Restaurant Manager or General Manager.
Follows restaurant plan set by the Restaurant Manager or General Manager.
Identifies and solves problems affecting sales and profits.
Manages shift to consistent Q.S.C. level of 80% or better.
Policies and Procedures
Follows all procedures outlined in the Operations Manual.
Maintains safe working conditions in restaurant as outlined by company policies and procedures.
Follows and enforces company policies for cash control.
Reports accidents promptly and accurately.
Follows procedures for resolving operational problems indicated by Health Department Inspections.
Knows register procedures for discounts and promotions.
Manages shifts effectively using "Managing Better Shifts (MBS)" or similar checklist.
Administration
Performs administrative duties as required by the Restaurant Manager or General Manager.
Maintenance
Follows guidelines of the Preventative Maintenance Program.
Follows procedures for reporting and documenting maintenance problems.
Employee Relations
Uses consistent practices in managing performance problems with the crew.
Manages crew in a manner which maximizes retention.
Follows company grievance process.
Follows restaurant plan to reduce crew turnover.
Provides consistent communication between crew and management personnel.
Performance Management
Takes appropriate corrective action in response to performance problems of crew; notifies the appropriate manager.
EMPLOYMENT STANDARDS:
Knowledge
Wendy's operating systems and procedures.
Wendy's policies and procedures related to job responsibilities.
Supervisory practices.
Crew Orientation and Training program.
Federal, state and local employment laws.
Education
College degree or equivalent experience in operations.
Experience
6 months experience in the restaurant industry.
Valid Drivers License
Must be able to perform all restaurant operations positions/functions
Other Physical Requirements
Must be at least 18 years of age
Ability to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programs
The Shift Manager position requires standing for long periods of time without a break
The Shift Manager job requires being able to meet the requirements of all subordinate positions.
Physical inspections of all areas of restaurant
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
Must be able to stand for prolonged periods of time.
Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved
Ability to multi-task while maintaining composure and giving sound advice and direction.
Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
Flexibility to work a 40+ hour work week.
Must be available to report to work promptly and regularly, and to work all day parts and days of the week.
Must have and maintain ServSafe certification
Move and inspect all supplies in restaurant
$24k-29k yearly est. Auto-Apply 60d+ ago
Food and Beverage Server
Buffalo Wild Wings 4.3
Leesburg, VA job
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
Creating legendary experiences? No problem. As a Server, you know what it takes to create a personalized experience for guests. You will be responsible for presenting food and beverage options and will focus on guests within the dining room area of the restaurant.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits and the game is always on - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Shift meal discount and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$20k-24k yearly est. 4d ago
Baker
Panera Bread Co 4.3
Colesville, MD job
BAKER Full & Part Time Shifts available (all shifts start at 4:00pm) $16/hr - $23/hr - (+Tip allocation) Come join Panera Bread ? an award winning leader in the restaurant industry. We are a top franchise group with great growth potential, looking for excellent people to join our team!
Our Bakery is the heart of our cafes, and baking fresh every day is essential to Panera?s success. Our bakers use the best ingredients and their expertise to create the quality bread and baked goods that our customers love.
Bakers begin as Bakers-In-Training (BIT) to learn the complex art of baking and become certified to work alone. They use their expertise to create quality bread and baked goods on time and within specs. They work diligently to coordinate their daily responsibilities, and uphold procedures and standards to ensure we deliver the high-quality products our customers love.
As a Baker at Panera, your job is to:
* Bake all the fresh bread and pastries your cafe needs each day.
* Maintain our high standards for flavor and quality, using 100% real ingredients.
* Perform stocking, food prep, cleaning, and sanitation tasks as needed.
* Help build our culture of Warmth, Belonging, Growth, and Trust.
* Step in and support your manager and team
Requirements
* full & Part-time positions available (all shifts start at 4 p.m.) that requires flexible schedules including weekends and holidays, and may require driving to several locations as needed. Accordingly, your own transportation is required.
* Minimum age ? 18 years of age
Benefits
We offer a competitive wage commensurate with experience, bonus potential & a comprehensive benefit package including health, dental, vision, flex spending accounts for both medical and dependent care, short and long term disability, Life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, pet insurance, paid-time off, 401K, and other employee benefits.
Qualified candidates will be contacted directly by the hiring manager.
Lemek LLC Panera Bread is an Equal Opportunity Employer.
$16 hourly 30d ago
Associate
Panera Bread Co 4.3
La Plata, MD job
$15/hr - $20/hr Are you a friendly, high energy, team player, that enjoys working with people? Then come join Panera Bread ? an award winning leader in the restaurant industry. We are a top franchise group with great growth potential, looking for excellent people to join our team!
We are now hiring both Part-time and full-time associates.
Our cafe associates listen to our customer?s needs, and deliver it ? fast, accurate and with a friendly smile. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for. We have positions available for both food production and customer service associates.
Wondering why you should be interested in Panera Bread?
* A culture that supports a fun, upbeat work environment
* No late nights!
* No grease & alcohol
* Flexible schedules, so no worries if you have another job or are a student
* Opportunity for career advancement in our growing company
* Stability- while many companies are closing locations, we are opening new units!
Potential Positions:
* Cashier
* Line Associate (Salad & Sandwich Maker / Prep)
* Dining Room & Dishwasher
* & More growth opportunities!
Some examples of full-time and part-time associate shifts:
* Opening (5:00am to 2:00pm)
* Early mid (8:00am to 3:00pm)
* Mid (11:00am to 4:00pm)
* Late mid (2:00pm to 6:00pm)
* Close (6:00pm ? 10:00pm)
Requirements
* Some food service or retail experience preferred (but not necessary)
* Minimum age ? 16 years of age
* Must be positive, friendly, and passionate about making our guests happy
* Must be energetic, and enjoy a fast paced environment
We offer a competitive wage commensurate with experience
Full time associates are offered a comprehensive benefit package including health, dental, vision, short & long term disability, flex spending accounts for medical & dependent care, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, pet insurance, paid-time off, 401K, meal discounts and other employee benefits.
Qualified candidates will be contacted directly by the hiring manager.
Lemek LLC Panera Bread is an Equal Opportunity Employer.
$15 hourly 20d ago
Leadership
Chick-Fil-A 4.4
Bowie, MD job
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manage Team Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
$28k-43k yearly est. 21d ago
Restaurant Manager
Wendy's 4.3
Wendy's job in Clinton, MD
Clinton, MS
Statement of Purpose:
In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, select, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the hiring, training, and continuing development of the crew in the restaurant. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
Responsible for monthly review of budget and P&L. • Builds sales by promoting customer satisfaction.
Manages costs by monitoring crew prep, production, and procedures execution.
Tracks waste levels by using established procedures and monitoring crew position procedures.
Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
Monitors food costs to eliminate waste and theft.
Staffing & Hiring
Processes crew applications and sets up interviews; checks references.
Interviews and hires crew to ensure adequate coverage.
Monitors crew turnover rate and causes; makes recommendations to the General Manager or District Manager.
Quality
Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
Monitors product quality by managing crew performance and providing feedback.
Takes service times and determines efficiency.
Trains crew to respond promptly to customer needs.
Trains crew in customer courtesy.
Takes corrective action with crew to improve service times.
Trains crew to solicit feedback to determine customer satisfaction.
Establishes and communicates daily S.O.S. goals.
Cleanliness
Trains crew to maintain restaurant cleanliness during shift.
Follows restaurant cleaning plan.
Directs crew to correct cleaning deficiencies.
Training
Trains crew in new products.
Assists General Manager in training new managers.
Trains crew using the Crew Orientation and Training process.
Trains new crew in initial position skills.
Cross-trains crew as necessary for efficient coverage of positions during shifts.
Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
Follows flowcharts to ensure crew is meeting prep and production goals.
Monitors inventory levels to ensure product availability.
Maintains security of cash, product and equipment during shifts.
Follows restaurant priorities established by the General Manager.
Follows restaurant priorities established by the General Manager.
Follows restaurant plan set by the General Manager or District Manager.
Ensures proper execution of standards and procedures when managing shifts.
Manages shift to Q.S.C. level of 80% or better.
Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
Follows procedures outlined in the Operations manual.
Maintains safe working conditions in restaurant as outlined in company policies and procedures.
Follows company policy for cash control. • Reports accidents promptly and accurately.
Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
Performs administrative duties as required by the General Manager or District Manager.
Writes crew schedule to meet plans and objectives of General Manager or District Manager.
Complies with company standards for crew benefits if applicable.
Maintenance
Follows Preventative Maintenance Program.
Trains and monitors crew to maintain equipment.
Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
Uses consistent practices in managing performance problems with crew.
Manages crew in a manner which maximizes retention.
Follows grievance process when crew members bring problems to Restaurant Manager's attention.
Executes plans to reduce crew turnover. • Provides consistent crew communication.
Provides priorities and task assignments to crew to accomplish restaurant goals.
Mentors crew members who express interest in leadership positions.
Creates/contributes to atmosphere that fosters teamwork and crew member motivation.
Performance Management
Takes appropriate corrective action in response to performance problems of crew.
Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
Wendy's operating systems and procedures.
Wendy's policies and procedures related to job responsibilities.
Supervisory practices.
Interviewing practices.
Crew orientation and training program.
Education
College degree or equivalent experience in operations.
Experience
1 year of line operations experience in the restaurant industry.
Must be able to perform all restaurant operations positions/functions
Other
Must be at least 18 years of age
General knowledge of state and federal employment laws.
Ability to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programs
The Restaurant Manager job requires standing for long periods of time without a break.
The Restaurant Manager job requires being able to meet the requirements of all subordinate positions.
Must possess valid driver's license.
Physical inspections of all areas of restaurant
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
Must be able to stand for prolonged periods of time.
Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved
Ability to multi-task while maintaining composure and giving sound advice and direction.
Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
Flexibility to work a 50-hour work week.
Must be available to report to work promptly and regularly, and to work all day parts and days of the week.
Must have and maintain ServSafe certification
Move and inspect all supplies in restaurant