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Back 137d Trust Relationship Officer - Trust Administration Columbus #31-8230 Columbus, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Henderson Road (Columbus, OH). Market Columbus Work Hours per Week 37.5 Requirements Minimum of one year experience related to Trust, Wealth Management Operations, or other financial services required. Four-year degree in a business-related field preferred. Basic accounting background and reconciliation skills preferred. Job Description SUMMARY: Responsible for effective service delivery to current and prospective WesBanco Trust and Investment Services clients and for the administration of basic Trust and Investment Agency relationships. The individual will work closely with a Senior Trust Officer to develop necessary skills and professional credentialing. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Administers a book of straightforward Trust and Investment Agency accounts. Works with Senor Trust Officer for more complex deals. Handles daily duties such as account activity, fulfilling client requests, and periodic account reviews. Develops an understanding of investment strategy and their application within client portfolios. Develops an understanding of estate planning techniques using Wills and Trusts and their appropriate use within client relationships. Maintains an understanding of Trust regulations and policy and procedures. Keeps up to date with all applicable regulations. Continues to develop knowledge and attend training programs. Engages in problem solving for client issues and determining solutions to meet the customer's needs. Handles routine bill payment and remittance set up for trust clients. Reviews Overdraft Report and coordinates maintenance with Trust Officer. Maintains Trust Accounting System items. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas, and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Ability to interact effectively across all levels of the organization, including senior management, other departments and vendors. Ability to accurately follow instructions, multi-task, listen attentively. Detail oriented with good organizational skills. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Able to work independently and meet communicated deadlines. Excellent verbal, written and presentation skills with the ability to define and solve problems. Team player with a positive outlook. Interpersonal skills with co-workers, supervisors and clients. Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Must possess basic math skills and understand basic math methodologies used in budgeting, accounting and various calculations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Proficiency with Microsoft Office products such a Word, Excel and Outlook. Ability to build and work with Excel spreadsheets, including using formulas. Full-Time/Part-Time Full-time Area of Interest Wealth Management All Locations Columbus, Ohio, United States

Back Trade Review Officer - Brokerage -Securities Administration #53-8543 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be in all WesBanco Markets. Market Morgantown Work Hours per Week 37.5 Requirements Associates Degree in Business, Finance, Accounting or related degree preferred. Minimum of three years of experience in the securities industry. Experience and knowledge in Trade Review or Compliance preferred. Knowledge of a broad range of securities and insurance products, FINRA rules, regulations, Securities and Risk Management principles, current economic and market conditions, legislation required. Knowledge of criteria for determining best interest and suitability of proposed purchase of securities/insurance products for each individual client's needs and legal principles of client's capacity/authority to transact business, and the authority of agents, attorneys in fact, executors, administrators and others to transact business on client's behalf required. Series 7 Required Series 63 & 65 or 66 Required Series 24 or ability to obtain series 24 within 90 days of employment required Series 4 and 53 are not required but preferred. (Option to obtain within 180 days of employment) State Insurance license required. Job Description SUMMARY: Responsible for conducting trade review while adhering to regulatory and firm's policies and procedures. Responsible for working independently with minimal supervision. Completes all assigned compliance training timely and maintains professional licenses as required. CUSTOMER SERVICE SKILLS: Must be able to work effectively with a wide variety of departments, managers, staff, clients and auditors. Represents the Company in civic, community and industry functions to network and develop additional business. Ability to evaluate and analyze products and services, and vendors. INTERPERSONAL SKILLS: Ability to exercise independent sound, judgment and discretion and understand when assistance is needed. Strong interpersonal and communication (written and verbal) skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include Principal Review and approval of transactions while adhering to the firm's established policies and procedures. Provides Principal Review and approval on variety of business types: equities, mutual funds, annuities, life insurance, advisory, etc. Maintains product knowledge and assists with the creation of practices and programs as needed. Communicates with registered representatives for any issues regarding transactions. Communicates with Compliance on regulatory best interest or suitability concerns. Provides guidance to registered representatives to resolve escalated issues surrounding trade review. Reviews daily trade blotter for day-to-day broker activity. Reviews outside brokerage accounts. Reviews electronic communications as needed. Other duties may be assigned. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient skills in Word, Excel and Outlook. Full-Time/Part-Time Full-time Area of Interest WesBanco Securities All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesWheeling, West Virginia, United StatesCincinnati, Ohio, United StatesToledo, Ohio, United StatesCleveland, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFrankfort, Kentucky, United StatesFort Wayne, Indiana, United StatesParkersburg, West Virginia, United StatesColumbus, Ohio, United StatesHuntington, West Virginia, United StatesCarmel, Indiana, United StatesIronton, Ohio, United StatesPittsburgh, Pennsylvania, United StatesNew Albany, Indiana, United StatesYoungstown, Ohio, United States Show more

Back Audit Staff - Audit #51-8453 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements Bachelor's degree with a preference in Accounting, Finance or related field; or an Associate's Degree and two years of related Accounting, Audit (External or Internal) and/or Risk Management work experience required. Job Description SUMMARY: Responsible for completing various risk-based internal audits, interacting with various levels of management, and assisting with other audit and special projects, all in accordance with the annual audit plan and global internal audit standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works under the supervision of the Audit Manager(s). Performs assigned work within the structure of the departmental procedures and the Global Internal Audit Standards published by the Institute of Internal Auditors. Conducts audit testing of assigned areas within established/modified timelines. Assists in the completion of risk-based audit programs. Evaluates or assists in the evaluation of the adequacy and effectiveness of the company's internal control processes. Completes assigned audit procedures that test the accuracy and effectiveness of policies, procedures, risk assessments and other documentation. Prepares work papers that record and summarize assigned audit procedures. Assists in the development of recommendation(s) for corrective action/improvement. Maintains and adheres to information security and confidentiality requirements. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to adapt to corporate-wide systems routinely utilized by internal audit staff. Display personal initiative to foster professional development through formal education and cross training of department functions. Ability to complete multiple tasks while meeting assigned deadlines. Ability to complete and comprehend audit processes such as system documentation walk-throughs, source documentation, internal control questionnaires, yield analysis, and lead schedules. Ability to execute assigned audit areas including inquiry/observation, substantive procedures, analytical review procedures, attribute testing, and concluding on assigned test work. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas, and concepts to management and bank employees in a collaborative and solutions oriented manner. Possess strong analytical abilities and skills. Ability to utilize information systems hardware and information systems applications. Proficient in Microsoft Office including Word, Excel and Outlook. Full-Time/Part-Time Full-time Area of Interest Audit All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more

We are growing in Columbus! The Commercial Banking Market Executive is responsible for leading and coaching a team of relationship managers to grow portfolio of C&I banking relationships through the addition of new clients and the expansion of existing relationships. The Commercial Banking Market Executive will provide oversight, guidance, advice and support to relationship managers as needed to ensure adherence to corporate policy and risk parameters, appropriate loan structure/pricing, cross-sale penetration and prospect conversion. Essential Functions Develop new and expand existing commercial banking relationships and partnerships with branches, treasury management, trust and investments to promote additional business opportunities and profitability for Northwest Prospect actively and successfully bringing in new relationships to Northwest Achieve and exceed budget goals as assigned to Region Actively participate in community and professional networking events Develop meaningful “Centers of Influence” relationships Encourage clients and their employees to maintain their personal banking at Northwest Establish market sales and 1 on 1 coaching meetings to promote best practices and help win business Engage with various product partners on a regular basis to discuss cross sell opportunities and referrals to expand and deepen client relationships Work closely with Credit Administration, Loan Review, Special Assets, and Senior Management in providing feedback on the condition of loan portfolio Manage a commercial loan portfolio Develop close working relationship with Portfolio Management Team Leader and develop new and expand existing commercial banking relationships Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis Ensure noncredit clients have appropriate treasury management and other related commercial services and risk ratings are appropriate As required, collect on delinquent accounts Analyze financial statements and related credit material to assess risk on a continuous basis in conjunction with Portfolio Management Complete loan closings in conjunction with Portfolio Management Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and compliance with Federal and State regulations Participate in continued sales, product and credit training Maintain a working knowledge of all treasury management services Complete all required Compliance training in a timely basis Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Complete special projects as assigned Education, Experience and Skills Bachelor's Degree in Business, Accounting, Finance, Economics, or Marketing More than 15 years of commercial lending experience Experience managing a sales team Experience consistently delivering strong sales performance and exceeding goals Comprehensive knowledge and understanding of commercial lending, loan servicing, and credit and non-credit products Strong negotiating skills in terms, loan structure, and pricing. Commercial credit and sales training from a banking organization or equivalent preferred. #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Back Customer Service Advisor - Wauseon #11-8626 Wauseon, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Wauseon, Ohio. Market Defiance Work Hours per Week 40 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Wauseon, Ohio, United States

A financial services institution in Cincinnati is seeking a Regional Middle Market Segment Head to drive strategic leadership and business growth. This senior role requires strong skills in relationship management and influencing, with at least 12 years of experience in commercial banking focused on Middle Market clients. Candidates should possess a bachelor's degree in Finance or Business (MBA preferred) and demonstrate a successful track record of leadership without direct authority. The position offers a competitive salary and benefits. #J-18808-Ljbffr

Back 85d Commercial Banker - Commercial Banking Admin DEF #11-8463 Defiance, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Defiance Main. Market Defiance Work Hours per Week 40 Requirements Bachelor's Degree (B.S.) degree or equivalent from four-year College or university. 3 years related experience and/or training; or equivalent combination of education and experience to include the management of Commercial Real Estate relationships. Job Description Summary Responsible for the management of borrowing and depository relationships with commercial clients, focusing on Lending. In addition, you will also be responsible for the solicitation of new commercial clients through direct sales calls. The development of community and business relationships is necessary to facilitate sales referrals to our sales partners (trust, insurance, treasury management, retail, mortgage partners) and to maintain knowledge of local business conditions. This commercial banking officer must also support the Bank's CRA lending initiatives. Essential Duties and Responsibilities include the following. Other duties may be assigned. Originates and Manages lending and deposit relationships with middle market as well as larger commercial customers. Maintains and effectively manage an individual commercial portfolio in all respects. Analyzes financial statements and customer profiles to support the needs of existing and potential customers. Works with other bank departments, such as CRM and BBS to effectively manage the credit process. Works on multiple complex projects simultaneously, and successfully. Works closely with the Special Asset Unit in the collection of past due loans and workout of problem credits. Actively participates in community and civic organizations. Leverages both community development and external relationships in order to meet bank growth and community development goals. Promotes banking services to existing and perspective commercial customers. Assist with the coordination of CRA lending initiatives within the corporate lending department. Supports the bank's sales culture. Originates, develops and maintains relationships with commercial customers for their financial needs through direct and ongoing sales calls and referrals. Provide loan structures to meet customer needs and ensure that appropriate documentation exists in order to adequately protect the bank. Adheres to bank policy. Originates new business opportunities through outside business development sales calls to centers of influence and perspective customers. Follows up all internal and external customer referrals. Actively supports all internal business units by providing quality referrals through development of community and business relationships. Responsible for the sales management of assigned accounts. Other Skills and Abilities Willingness to provide a high level of professional service which will clearly differentiate us from our competitors. Employee must be willing to become familiar with and promote bank products and services. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees, bank customers and prospects. Must be willing to work as part of a team. Must possess a high degree of leadership skills. Possess ability and commitment to develop business relationships with business borrowers. Ability to work under pressure. Other Requirements Travel required for training, meetings and to meet with clients and prospects. Must be willing to become familiar with and promote bank products and services Full-Time/Part-Time Full-time Area of Interest Lending All Locations Defiance, Ohio, United States

Serves as a senior technical lead for application security pen tests, secure code reviews, application design reviews, threat modeling, and processes, tools, and security automation for the Corporate Information Security (CIS) Cyber Application and Cloud Defense team. Works closely with cloud, SaaS, and policy as code programs to ensure secure configuration baselines are defined, implemented, and monitored. All associated efforts are to promote and advance information security processes and culture, and must reflect compliance with best practices, applicable federal and industry regulations, as well as company information security policies and standards. Job Description Required Qualifications: Bachelor's degree preferred; equivalent experience of 8 or more years of combined experience within information technology or information security is acceptable Qualified candidate will include 8+ years of broadly based progressive experience in information systems or information security environments or software engineering Qualified candidate must have experience or be well-versed in development technologies such as Java, Node, or .NET frameworks and have a thorough understanding of web application design and frameworks. Qualified candidate must be able to perform comprehensive static, dynamic, and manual application testing following industry-standard testing methodologies and has experience with one or more application review tools such as Snyk, Fortify, Checkmarx, Veracode, Burp Suite, Webinspect, Prisma Cloud, Prisma Compute, Cortex Cloud, CI/CD pipelines, or GitLab security scanners. Ability to be a technical lead for an enterprise-wide information security program and processes related to comprehensive application security testing, secure application design, application threat modeling, cloud security, SaaS security, and AI security. A strong drive to follow new and emerging technologies and application design patterns, assess potential risks, and proactively drive adoption and implementation of appropriate controls by development and infrastructure teams Must be able to use command line tools on Mac workstations. Ability to write shell scripts, python scripts, PowerShell scripts, CI/CD pipeline tasks and implement automation workflows using APIs Ability to build and sustain collaborative relationships with multiple constituencies Ability to translate information security terminology into terms understandable to diverse groups Excellent written and oral communication skills Excellent analytical and problem-solving skills Excellent facilitation and negotiation skills Ability to work independently Ability to multi-task and manage competing priorities Detail oriented Commitment to teamwork Ability to drive Continuous Improvement efforts Preferred Skills Background in application security, application design patterns, DevSecOps practices, cloud security, DevSecOps practices, SaaS security, and AI security Strong technical knowledge of application development practices and ability to work closely with development and infrastructure teams Ability to threat model applications and emerging technologies Knowledge of existing AI design patterns, risks, and controls Knowledge of AI-related attacks and ability to pen test applications using AI technology Able to guide application and infrastructure teams on application security remediation Able to manage development projects with work intake, sprints, and planned releases Background in information security and or organizational communication within the financial services industry Understanding of federal and industry regulations associated with information security, such as Sarbanes-Oxley, HIPAA, GLBA, etc. Understanding of application security and cloud security frameworks and standards, such as NIST, CIS, CSA, OWASP, etc. Knowledge of systems architecture such as network and distributed systems, and or mainframe systems Knowledge of security services such as firewalls, IDS, vulnerability assessment, and authentication Professional certification (GWAPT, OSWE, BSCP, CISSP, or Google Professional Cloud Security Engineer) is desirable Essential Job Function: Conducts comprehensive application security testing Participates in application threat modeling and tabletop exercises Coordinates the development, implementation, and administration of application security policies and standards Coordinates and oversees the work of junior team members in application security Development and other operational tasks to maintain the Application Security testing and DevSecOps program within the Cyber Application and Cloud Defense team Coordinates remediation prioritization and triage efforts for the application security program Coordinates the development, implementation, and promotion of effective information security awareness within the organization with the goal of making all employees, contractors, alliances, and other third parties security aware Monitors compliance with the organization's information security policies and standards among employees, contractors, alliances, and other third parties, facilitating remediation by referring problems to appropriate department managers for resolution Promotes the availability, integrity, and confidentiality of company data, regardless of medium Provides direction, guidance, and opinions regarding information security awareness, communication, policies, and standards Assists with the development of information security training to all employees, contractors, alliances, and other third parties, as required. Ensures sponsored training conforms to existing policies and standards Directs the timely dissemination of information security information Serves as an internal information security consultant and liaison to all areas of the organization as a daily activity Communicate the practical implications of information security decisions, issues, and plans to the organization Monitors advancements in information security methodologies and technologies Monitors changes in legislation standards that may affect information security Participates in enterprise-wide information security architecture discussions, as required Selects and or works with external vendors, outside consultants, and other third parties to improve information security, as required Attends conferences and training as required to maintain proficiency COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

Northwest Bank is a trusted financial institution committed to relationship-driven growth and innovative solutions in commercial real estate finance. Our CRE team partners with developers, investors, and businesses to deliver tailored financing solutions across construction, permanent loans, and syndicated transactions. This internship program is designed to provide hands-on experience in CRE banking and prepare future professionals for careers in real estate finance. Position Summary: Northwest Bank is seeking a motivated and detail-oriented Commercial Real Estate Intern to support our CRE Banking team. This role offers exposure to underwriting, portfolio management, market research, and financial analysis within a dynamic real estate lending environment. The intern will assist in data input, reporting, and ad hoc projects that help drive strategic decisions for the CRE business. Key Responsibilities: Assist in underwriting support, including gathering financial statements, rent rolls, and market data for loan analysis. Support portfolio management by updating covenant tracking, monitoring property performance, and preparing risk reports. Conduct market research on real estate trends, comparable sales, and absorption rates to inform credit decisions. Perform data analysis and input into internal systems for pipeline tracking and loan monitoring. Prepare ad hoc reporting for the Executive Director to support business strategy and performance reviews. Collaborate with team members on special projects related to credit policy, capital markets, and competitive analysis. Assist in creating presentation materials for internal committees and external partners Qualifications: Currently pursuing a Bachelor's degree in Finance, Real Estate, Economics, Business, or a related field. Strong interest in commercial real estate finance, underwriting, and market analysis. Excellent analytical and research skills with attention to detail. Proficiency in Microsoft Excel and PowerPoint; strong understanding of Excel and financial modeling experience preferred. Ability to manage multiple tasks and maintain confidentiality. What You'll Gain Hands-on experience in CRE underwriting and portfolio management. Exposure to real-world deal structuring and market analysis. Mentorship from senior CRE banking professionals. Opportunities to contribute to strategic projects and gain insight into capital markets. Networking and potential for future employment in commercial real estate finance. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Director of Enterprise Technology Program Management role will lead and oversee the Northwest Bank's technology transformation initiatives, with the CRM implementation as a key program under its purview. This role will be responsible for driving the successful execution of enterprise-wide technology programs, ensuring alignment with business objectives, regulatory requirements, and customer-centric innovation. The ideal candidate is a seasoned program leader with a proven track record in enterprise technology transformation, large-scale program management, and stakeholder engagement in financial services. Essential Functions • Develop and execute the bank's technology program management strategy, ensuring alignment with business goals and digital transformation initiatives. • Oversee a portfolio of enterprise technology programs, including but not limited to CRM implementation, data modernization, cloud migration, and core banking enhancements. • Provide strategic leadership for the bank's CRM transformation initiative, ensuring seamless integration with existing banking systems and alignment with customer engagement strategies • Establish governance frameworks, methodologies, and best practices for enterprise-wide technology project execution. • Work closely with executive leadership, business unit heads, and technology teams to align enterprise technology programs with strategic objectives • Drive cross-functional collaboration to break down silos and foster a culture of digital innovation and transformation. • Lead change management efforts, ensuring smooth adoption of new technologies across the organization. • Act as a key liaison between business stakeholders, IT teams, and third-party vendors, ensuring CRM capabilities enhance operational efficiency and customer experience. Additional Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment Safety and Health for those without supervisory duties • Abide by the rules of the safety and loss prevention program • Perform work tasks in a safe manner • Report any and all injuries to supervisor • Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Technology, Business, or a related field Master's Degree Technology, Business, or a related field Work Experience 6 - 8 years enterprise technology program management, IT strategy, or digital transformation in the financial services sector. 6 - 8 years Proven experience managing large-scale technology implementations, including CRM, cloud, data platforms, and core banking systems. General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Director of Vendor Risk Management and T&E is responsible for overseeing third-party risk assessments and ensuring compliance with corporate travel and expense policies. This role supports enterprise risk mitigation by evaluating vendor relationships, monitoring contractual obligations, and ensuring adherence to regulatory standards. Additionally, the role manages the end-to-end travel and expense process, including policy enforcement, expense auditing, and system optimization to ensure cost efficiency and employee compliance. Essential Functions • Maintain, develop and execute a holistic third-party risk strategy and roadmap aligned with regulatory standards and industry best practices. • Support regulatory & audit activities- prepare for and respond to regulatory examinations and internal audits; collaborate on risk appetite statements and regulatory reporting • Optimizes third-party risk management by enhancing governance frameworks, streamlining processes, and leveraging technology to improve efficiency Partners with SMEs and business lines to implement best practices, deliver training, monitor key risk indicators, support regulatory exams and audits, and lead deployment of the Governance Risk and Compliance platform for full lifecycle management • Develops dashboard presentations and reports and provide periodic updates to various Risk Committees on the status of the third-party risk management program • Provides appropriate guidance, advice and credible challenge to internal vendor relationship managers and vendors. • Identifies and communicates aggregated vendor risks to business lines throughout the organization. • Updates and documents due diligence tracking with real time status and escalates issues and concerns (e.g., oversight deficiencies, program concerns, and open risk items) • Oversee corporate travel programs, including booking platforms and preferred vendor relationships • Leads and contributes to developing the T&E program within the firm, creating a policy and training support to employees on travel and expense polices Additional Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Accounting, Business Finance, or related degree Juris Doctor Degree Work Experience 8 - 12 years Banking, Legal, or Regulatory Experience Additional Knowledge, Skills and Abilities Understanding of contracts Experience with regulators and regulatory matters Experience with Risk and Control Self- Assessments Experience with Operational Risk Programs Experience with Information Security and IT management Able to communicate effectively to senior leadership Experience with the oversight of Risk and Control Self-Assessment (RCSA) activities Evaluating completeness of identified risks and controls, and assessment of adhering to program requirements Knowledge and experience with operational risk management framework Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

This is a remote role that may be hired in several markets across the United States. This position provides consultative technical expertise for middleware and integration solutions within the Bank. This individual will play a critical role in driving stakeholder alignment, accelerating momentum across cross-functional teams, and supporting the development of common practices and governance frameworks that enable application teams to focus on delivery. Responsibilities Stakeholder Engagement & Momentum Building * Act as a catalyst for progress by fostering alignment across business, technology, and architecture teams. * Drive traction on enterprise initiatives by facilitating workshops, clarifying priorities, and removing blockers. * Translate complex architectural goals into digestible, actionable plans for diverse stakeholder groups. Enterprise Middleware and Integrations * Partner with product owners, developers, architects and cross-functional teams to identify, understand and business capability needs and associated roadmap * Support the rollout of middleware solutions and platforms/tools, ensuring alignment with enterprise architecture principles in support of business capability needs. Enterprise Architecture Alignment * Collaborate with enterprise architecture leadership to implement common practices and governance models. * Ensure business systems analysis efforts and associated solutions are aligned with the enterprise's Target Operating Models (TOMs) and strategic goals. Requirements Gathering & Analysis * Elicit, document, and validate business and technical requirements for middleware-related initiatives and broader architectural efforts. * Analyze current-state systems and processes to identify gaps, inefficiencies, and opportunities for improvement. Documentation & Communication * Create clear, concise documentation including process flows, use cases, data mapping and business requirements. * Communicate effectively with technical and non-technical audiences to ensure shared understanding and buy-in. Qualifications Bachelor's Degree and 10 years of experience in Information Technology OR High School Diploma or GED and 14 years of experience in Information Technology Preferred qualifications: * Demonstrated technical acumen with prior hands-on experience as a developer/Senior Analyst, enabling effective navigation of technical requirements and conversations. * Strong understanding of middleware technologies (e.g., API platforms, messaging tools, API gateways) and associate integration patterns. * Proven ability to drive stakeholder engagement and build momentum in complex, matrixed organizations. * Strong understanding of enterprise architecture principles and frameworks. * Exceptional communication and facilitation skills-able to translate technical concepts for non-technical audiences. * Experience supporting large-scale transformation initiatives is a plus. This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $137,640 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. This job posting has been extended until January 23, 2026. #LI-JM1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************

About Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose Capital Bank is looking for a Mortgage Loan Processor to join our team. The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a seamless customer experience. The Mortgage Loan Processor's primary function is to ensure the timely and accurate submission of loans to Underwriting. Position Responsibilities Gathers and analyzes documentation and other information to take each loan application from once setup to closing Contacts borrowers and referral sources as an introduction within 3 days (72 hours) of receipt Reviews all income documentation to ensure that is accurate and supports the guidelines in place for a specific loan product Reviews product guidelines to make sure that the loan fits and the necessary documentation is obtained, including: Verify 2 years of continued employment - document any gaps Review asset documentation Review credit report Review appraisal Review title work Review hazard insurance Obtain payoffs on refinances by contacting current mortgage holder Make sure all documentation is legible Obtain all required certifications from agent - termite, well, septic, etc. and review upon receipt. Actions as needed. Monitor daily closing schedule and make sure all loan are scheduled - if not scheduled notify Title Company, Agent and/or Loan Officer and schedule with closing department Submit loan to underwriting in appropriate file order Clear all Prior to Closing conditions. - Loans must be “clear to close” at least 48 hours prior to closing Advise borrower of loan decision and any required conditions Inputs proper loan information into Encompass so that data and supporting documentation are accurate. Contacts borrowers to obtain additional documentation as necessary to meet loan guidelines Follows Processing procedures as designated by Processing Manager Must meet crucial deadlines such as financing contingencies and closing dates Works with the MLO and/or LOA regarding missing/requested items Updates conversation logs in Encompass Minimum Education & Experience 3-5 years experience in a loan processing role with experience handling loans from start to finish. Recent experience in the mortgage industry as an assistant, loan processor or loan officer is preferred. Experience communicating with borrowers regarding lending requirements. Experience processing conventional, FHA and VA loans. Experience with Encompass software is required. Preferred Skills & Qualifications Strong background in calculating income is preferred. Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook. Excellent verbal and written communication skills. Proven customer service ability is required. Must have knowledge of lending terminology and the ability to effectively communicate to borrowers. Knowledge of underwriting would be helpful. Independent worker that can produce results Ability to take initiative Ability to work in a fast-paced environment and deliver accurate results. Compensation: Base Salary Range: $25.51 - $35.71 per hour. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Working Arrangements 100% remote role We're currently hiring only within our core locations, which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), South Carolina (SC), Florida (FL), and North Carolina (NC). Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, & Equal Opportunity Employer.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description The Head of Merchant Private Capital will lead the private equity investment strategy for the Merchant Payment Services in collaboration with U.S. Bank's Institutional Client Group (“ICG”). This executive will be responsible for driving penetration and adoption of merchant services solutions within investment opportunities and portfolio companies. Key Responsibilities Develop and implement Merchant Payment Services ICG private capital strategy Work with ICG bank partners to optimize their existing portfolio, providing oversight and support to portfolio companies to drive value creation and growth from merchant opportunities Build consultative relationships with limited partners, private capital investors, and co-investors. Monitor industry trends, regulatory changes, and market dynamics impacting the payments and fintech sectors. Collaborate with internal teams across finance, legal, product and operations to ensure seamless execution of transactions and integration with partners. Represent the organization at industry events, conferences, and networking opportunities to enhance brand visibility and deal flow. Required Skills Strong financial acumen Excellent negotiation, communication, and presentation abilities. Deep understanding of private capital companies, the payments industry, fintech ecosystem, and emerging trends. Ability to build and maintain relationships with private capital investors, stakeholders, and portfolio company management teams. High level of integrity, professionalism, and strategic thinking. Experience Requirements Minimum of 10 years' experience in private capital, investment banking, venture capital, or corporate development, with a strong track record of successful deal execution. Extensive experience in the payments sector across multiple verticals, financial services, or FinTechs. Demonstrated success within private capital investment teams and managing complex transactions. Bachelor's degree in Finance, Business, Economics or related field; MBA or advanced degree preferred. Merchant experience across multiple industries such as Telecom, Technology, Insurance, Manufacturing and Consumer Retail. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $143,905.00 - $169,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

As the Director of Executive Compensation within Northwest's Human Resources department, this individual will report to the Chief People Officer (CPO) and work with a team of HR professionals in a fast-paced and dynamic work environment. The role will deliver effective solutions and advice to the CPO, as well as Executive Leadership of the business on aspects related to executive compensation within Northwest's total rewards programs. Essential Functions • Advise the CPO and management on all executive, equity incentive and non-employee director compensation matters, including but not limited to latest market practice, regulatory changes, proxy changes/enhancements. • Co-Lead (with the CPO) planning, preparation, and distribution of meeting materials for C-Suite executives and the Compensation Committee of the Board of Directors • Manage the administration of the stock plans, prepare information for participants, prepare reports, conduct analyses and manage equity related projects in addition to preparing Compensation Committee meeting materials and proxy materials • Monitor executive compensation and equity regulations and collaborate with legal, accounting and tax departments to ensure compliance with all regulations and laws • Gather and help prepare relevant regulatory filings and reporting information such as the CD&A section of the proxy statement, Form 8-Ks, etc. • Monitor and recommend design enhancements to executive pay programs where market and regulatory environment may deem necessary to remain competitive or compliant • Process equity award activities including grants, agreements, vesting, exercises, terminations, ESPP enrollments and purchases, etc. • Assist in the analysis and administration of long-term incentive programs, including budgeting and planning, tracking, modeling and delivery • Serve as primary contact for internal and external audit partners for executive compensation and equity related inquiries • Provide analytical support for the design and administration of firmwide incentive and executive compensation programs • Assist in strategic initiatives across the Compensation team, including M&A and special incentives, and other ad hoc key initiatives that may require cross coordination within Compensation and across HR • Research, gather, and synthesize business-level and firm-level performance data in support of Northwest's pay-for-performance philosophy • Analyze financial metrics, stock price performance, and executive pay including equity. • Proactively liaise with partners in Finance, Strategy, Legal, HR, IR, External Compensation Consultant, and other functions as needed. • Liaise with incentive plan participants/executives around compensation with clear and confident communication, both written and verbal. • Assist with ad hoc executive compensation related inquiries, including preparing exhibits, charts, graphs, and tables. • Become a “super-user” with the Compensation System • Conduct audits and reconciliations • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment Education and Experience preferred • Bachelor's degree • 6-8 years of executive compensation experience required. Preferably in banking, financial services, and/or consulting. • Strong analytical, research, and problem-solving skills. • Strong project management, planning, organizational, and time management skills • Discretion in dealing with confidential information and senior level leaders • Able to deal with complex financial/compensation data, work independently and meet tight deadlines combined with high degree of accuracy and attention to detail. • Self-starter that thrives in a team-oriented environment and can balance competing deadlines. • Advanced proficiency with MS Office (Excel, PowerPoint, Outlook, Word). This position is based onsite Monday - Thursday with Friday as an optional work from home day. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Credit Workout Officer II is responsible for performing a variety of duties including meeting with borrowers, evaluating management teams, and business plans to determine whether to retain or exit credit. Essential Functions Ensure integrity of loan documentation Review loan documents for perfection of collateral Analyze financial statements Identify and resolve problems / issues Record all agreements and conversations Prepare correspondence and documentation with regards to workout plan Discuss grades and workout procedures Issue demands letters Monitor collection activity, and bankruptcies Obtain judgments Establish Workout plans Report agreed payment terms and plans Locate collateral / inspection Coordinate foreclosures Partner with loan officers Prepare for litigation Coordinate sale of acquired assets / with appropriate staff, liquidation of assets and sales, and legal plan action with counsel Order appraisals Initiate Charge-offs / write downs Prepare reviews on workout loans, and quarterly workout updates Familiarity with & knowledge of the SBA Standard Operating Procedures (SOP). Liquidation of SBA 7 & 504 Loans Participate in quarterly SAG Watch Calls and preparation of CRIT Forms Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education and Experience preferred Bachelor's degree in business, accounting, finance or related 3-5 years of experience related to commercial lending including special assets, loan review, credit and / or lending Ability to analyze data related to bankruptcy, foreclosure, and repossession This position will be performed onsite Monday - Thursday with Friday an option work from home day. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and making appropriate judgment credit decisions. This position is eligible for a shift differential. Essential Functions * Comply with Company policy and procedure * Comply with federal and state regulations * Develop use of Signature, collection system, and Nautilus * Develop use of phone software systems * Identify and resolve Branch office collection issues * Prepare loan modification and repayment plans * Recommend accounts to repossession * Recommend accounts for charge-off * Prepare and analyze departmental reports * Meet departmental service standards * Coordinate collection efforts with offices * Review documentation for data integrity * Ensure appropriate modifications, extensions, renewals, deferrals, and re-ages * Analyze delinquent account records * Update records of past due accounts * Attempt to obtain quality right party contact with borrower and co-borrower * Attempt to obtain voluntary payment of debt * Confirm location of vehicle and condition * Advise on related laws, regulations, policies, and procedures * Negotiate appropriate payment agreements * Monitor payment progress effectively * Maximize methods of skip tracing * Identify and refer accounts requiring legal action * Ensure timely collections efforts * Assist borrowers with forced place insurance * Mitigate losses to the Company * Coordinate efforts with commercial collections (Loss Mitigation Department) * Coordinate with acquisition coordinator to repossess titled asset * Coordinate with recovery department for judgments as needed * Coordinate with impound, law enforcement, and insurance companies as needed * Coordinate with Bankruptcy Specialist * Coordinate collections with Branch Offices * Make appropriate credit judgment decisions * Pacify non-cooperative customers * Recommend improvements to procedures * Recommend fee-generating alternatives * Recommend service / delivery enhancements * Analyze / investigate to resolve questionable payments or charges * Attempt to out-perform delinquency expectations * Minimize departmental non-payroll costs * Manage personal workload/workflow * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Education + Experience preferred * High school diploma or equivalent * 3-5 years of customer service / administrative experience Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The SBA Underwriter III role supports the Commercial and Small Business Banking lines of business. This position functions as a credit resource who engages in eligibility determination, recommends appropriate loan structures, analyzes financials/projections and underwrites facility for a wide range of business credits while maintaining appropriate service level agreement. This position underwrites more complex credits and may coach and mentor junior underwriters. The ideal candidate will help us grow the line of business through thoughtful efficiency recommendations and will become a trusted resource for the SBA sales team. Essential Functions Efficiently and thoroughly determine the credit worthiness of new SBA loan requests and risk ratings for annual reviews SBA loan decision authority under the Dual Loan Approval Authority matrix structure Disseminate Northwest's and SBA credit risk appetite to lenders and team partners in their assigned regions Engage in monitoring of all SBA credit-related portfolio trends, and banking rules and regulations applicable to SBA loan portfolio Review and decision SBA credit requests, annual reviews and portfolio monitoring / management up to designated joint lending authority Determine the appropriate level of credit underwriting and due diligence to appropriately characterize the risk profile of each credit Identify credit strengths, weaknesses, and mitigating factors Engage in pre-flight reviews of credits Determine eligibility requirements based on SBA SOP Meet or exceed established service level expectations Review term sheets and commitment letters prior to issuance to customers Prepare and present updates as needed to senior leadership Support the Bank in developing understanding of SBA eligibility and processes within the organization Support training across organization as needs arise Ensure complete data integrity in origination and annual review process and ensuring that loan requests are accurately and completely presented Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's degree in accounting or finance related degree preferred 5-6 years of experience in SBA lending or credit administration including credit analysis, portfolio management, loan review and/or special assets with a focus on SBA required Experience with and knowledge of SBA eligibility required Experience with and knowledge of USDA programs preferred Experience as a Commercial Loan Officer preferred #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Back Payments Associate - Bank Operations #51-8592 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or general education degree (GED) required. Associate's Degree in Business, Finance, or Accounting preferred. Customer Service and administrative experience required with payment or bank operations experience preferred. Job Description SUMMARY: The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. Must be detail oriented and have good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more