WesBanco jobs in Bowie, MD

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. ESSENTIAL FUNCTIONS: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) ESSENTIAL DUTIES AND RESPONSIBILIEIS: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. ADDITIONAL INFORMATION: The wage range for the Customer Service Advisor position is $18.50 - $21.50 per hour and eligible for approved overtime and referral incentives. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

About Us Capital Bank, N.A. (NASDAQ: CBNK) is the fifth largest bank headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nationwide lending brands: Capital Bank Home Loans, a premier nationwide mortgage lender and OpenSky, a credit card division that offers and services credit cards nationwide. At OpenSky, we believe that everyone has the right to access credit and achieve their financial goals. We have helped over 1.2 million customers get started, and continue on their path to realizing their financial goals. And we want to help and grow with our customers even more - by expanding our offerings to support them in their credit journey, and providing compelling products and digital solutions for education, advice, and financial services. OpenSky is a high-growth, data-driven, dynamic, and entrepreneurial environment where you are limited only by your imagination. You will work with some of the brightest and most passionate minds in the FinTech industry, and from day one, start having a real impact on consumers' lives and financial goals. Come join a bank where our employees thrive and are engaged in meaningful work. For the fourth year in a row, American Banker named Capital Bank one of the “Best Banks to Work For” in the U.S. Position Purpose The Sales Enablement Lead supports sales leaders and associates across deposits, loans, and treasury management by improving sales infrastructure, reports, and tools. This role drives key projects to standardize processes, enhance CRM, and grow specialty businesses, serving as a resource for Sales Leadership and working to address barriers to sales. Position Responsibilities Works closely with Sales Leadership including Chief Lending Officer and Market Executives to understand challenges they face and help to remove obstacles Supports Chief Lending Officer and Market Executives with various administrative functions such as expense reports, event planning and organization, and similar duties Organizes agenda for sales meetings and helps to create relevant content Develops and refines tools and resources that help bankers be more effective at increasing profitable sales Partners with Marketing to leverage the full extent of marketing capabilities from creating collateral to generating lead lists to helping create networking events to leveraging LinkedIn Supports bankers in lead generation through enhanced approaches to networking to providing lead lists Supports and Leads key sales related programs and projects including building our CRM and other workflow management tools Manages ongoing usage and effectiveness of applications, tools, and resources Partners with Product/Solutions team to identify how best to leverage those resources and what training/reinforcement/tools are needed Creates sales reporting based on needs of sales leadership and sales associates - provides data to help empower sales teams to make decisions, track success, analyze trends, and more Presents sales performance data with analysis to sales leadership and other internal stakeholders Acts as a data steward to help ensure data quality and expand how the organization reports on and analyzes the portfolio and performance Works cross-functionally (including with HR) to streamline the sales reporting necessary to calculate commercial sales incentives Understands and seeks to improve Bank processes (such as the end-to-end deposit account opening process and loan application to booking/funding processes) to drive process improvement and efficiency for internal associates and clients Supports sales training efforts through resource development and hosting training sessions Supports efforts to drive towards a consistent sales process Identify and support efforts to share sales best practices across the broader sales team Support Sales Leadership in identifying market opportunities and building out sales specialties Develops and implements robust change management plans on all efforts that touch sales related associates Supports sales leaders in onboarding new sale associates Organizes the annual sales team awards dinner and helps define the award categories so that they align with the bank's strategy Acts the sales team representative on organizational projects and takes on the role of change champion during implementation Minimum Education and Experience Bachelor's in related field is required. 3+ years of Sales or Sales Enablement experience is strongly desired 2+ years of Project Management experience is strongly desired Experience with sales or sales enablement in a commercial banking or financial services organization Experience with leveraging proficiency in Microsoft Excel to create reporting and data analysis Experience with Sisense preferred but not required Experience with Sharepoint preferred but not required Technical Knowledge and Skills Strong leadership, interpersonal, communication and customer service skills Excellent management and communication skills to coordinate with clients and stakeholders including the sales team. Excellent data management, modeling, and analysis skills. Sales or sales enablement experience is strongly desired Experience building and rolling out sales tools is strongly desired Experience with sales processes and creating sales process consistency across sales teams Experience developing and maintaining sales reporting is strongly desired Change Management experience is strongly desired Knowledge of banking product and solutions is strongly desired Ability to prioritize in a dynamic, fast-paced environment with competing priorities. Excellent communication and interpersonal skills. Knowledge of marketing is a plus. Strong organizational skills and attention to detail. Ability to be flexible and professional under deadlines. Self-motivated and proactive. Proficiency with Microsoft Suite of productivity applications (Word, Excel, Powerpoint) Compensation Base Salary Range - $65,000 - $85,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Working Arrangements: This is a hybrid role expected to work in office Monday, Tuesday, Thursday, and Friday. This person can sit out of our Towson Office or Rockville headquarters. You will be able to work remotely on Wednesday. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The SVP, Treasurer provides finance advisory services to senior management and the business units, maintaining the firm's liquidity, optimizing its capital base, coordinating its relationships with rating agencies, lenders and creditors, managing the firm's interest rate exposure, and maintaining access to financing. Position Responsibilities Develops and executes investment portfolio strategies that balance yield, duration, liquidity, and risk tolerances, ensuring results that meet or exceed performance benchmarks while maintaining full compliance with regulatory and policy requirements Oversees Management and Board ALCO, delivering clear, decision-ready analysis, scenario modeling, and documentation to drive effective asset/liability strategy, interest-rate risk management, and policy adherence Collaborates with the broader finance organization to design, implement, and maintain capital management policies and procedures; supports evaluation and execution of capital actions including dividends, repurchases, and capital structure optimization Implements hedging and capital markets transactions that support the Bank's asset/liability and capital management strategies. This responsibility includes providing leadership, oversight and intellectual guidance for the mortgage hedge program Oversees development of pricing analytics, models, and reporting to support disciplined, data-driven consumer and commercial loan and deposit pricing across the enterprise Conducts financial and liquidity analysis and partners with the CFO to evaluate strategic initiatives, optimize cash deployment, and strengthen the company's liquidity and funding position Understands and discusses key financial information with business partners (both external and internal) Mentors, develops, and builds talent within the Treasury group, ensuring alignment with the Bank's leadership expectations Manages performance of the team and conducts performance reviews within the processes of the Bank Participates in and leads select corporate development activities, providing financial analysis, strategic input, and transaction support as needed Minimum Education & Experience Bachelor's degree required in Finance, Economics, or Accounting - related MBA, CFA, FRM or CPA preferred 10+ years of experience in Commercial Banking is required Treasury or CFO experience within a bank and investment management experience is required Understanding of banking regulations/rules is required Technical Knowledge and Skills Comprehensive banking industry expertise, including deep understanding of balance sheet structure, capital and liquidity management, interest rate risk, and fixed-income securities Strong understanding of stress testing, credit risk, financial risk, operations risk and their processes Strong working knowledge of data management and statistics Must be knowledgeable of OCC and SEC regulations pertaining to bank processes with expertise in at least one of the following: Treasury, ALCO, Funds Management, Investments, Capital Stress Testing Previous managerial/leadership experience Ability to communicate complex treasury, liquidity, and market-risk concepts clearly and effectively to executive management, the Board, and cross-functional partners Strong understanding of internal-control design and best practices for a modern Treasury function within a regulated financial institution In-depth understanding of economics, financial markets, and banking fundamentals with the ability to connect macroeconomic trends to balance sheet strategy Exceptional quantitative, analytical, and financial modeling skills, with demonstrated application to decision-making Strong verbal and written communication skills Strong project management skills High degree of proficiency with Microsoft Office applications Effective public presentation skills, with experience presenting to ALCO, executive leadership, and Boards Experience designing, documenting, and operationalizing corporate processes across Treasury, Credit, Finance, or Accounting functions Proficiency with Bloomberg and Yield Book, with the ability to interpret market data, model securities, and support investment and hedging decisions Compensation Base Salary Range: $165,000 - $240,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements: This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD headquarters. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer.

As a member of the audit team, the Audit Officer candidate will be responsible for planning and completing various risk-based internal audits, interacting with various levels of management, assisting with other audit and special projects, and providing leadership and supervision to staff members, all in accordance with the annual audit plan and professional practice standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works under the supervision of the Audit Managers. Provides leadership and limited supervision of staff auditors on audit engagements. Performs assigned work within departmental procedures and professional standards (i.e. International Standards for the Professional Practice of Internal Auditing). Conducts audit testing of assigned areas within established/modified timelines. Establishes or assists in the completion of risk-based audit programs through audit planning processes. Evaluates or assists in the evaluation of the adequacy and effectiveness of the company's internal control processes. Completes assigned audit procedures that test the accuracy and effectiveness of policies, procedures, risk assessments and other documentation. Prepares work papers that record and summarize assigned audit procedures. Completes audit engagement administrative workpapers that finalize the audit for final review and report issuance. Develops and assists to develop recommendation(s) for corrective action/improvement. Drafts audit reports that summarizes the audit process, findings, and recommendations that can be issued to Senior Management. Maintains and adheres to information security and confidentiality requirements. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. High level of analytical abilities and skills. High level of written/verbal communication, interpersonal and relationship building skills. Ability to adapt to corporate-wide systems routinely utilized by internal audit staff. Ability to adapt to change timely, and to multi-task. Possesses basic leadership and supervisory skills. Display personal initiative to foster professional development through formal education and cross training of department functions. Ability to complete multiple tasks while meeting assigned deadlines. Ability to complete and comprehend audit processes such as system documentation walk-through, source documentation, internal control questionnaires, yield analysis, and lead schedules. Ability to execute assigned audit areas including inquiry/observation, substantive procedures, analytical review procedures, attribute testing, and concluding on assigned test work. Ability to utilize information systems hardware and information systems applications. Proficient in Microsoft Office including Word, Excel and Outlook.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Head of Digital Transformation plays a pivotal role in advancing modernization and innovation throughout the Bank's operations. These individual spearheads process improvement initiatives, oversees automation projects, and leads the adoption of cutting-edge digital solutions. By serving as the primary link between business lines, operations, IT, and external vendors, the Digital Transformation Lead ensures seamless delivery of efficient, scalable, and customer-focused results. Responsibilities include identifying new opportunities for digital advancement, guiding cross-functional initiatives, and fostering a culture of continuous improvement within the organization. Position Responsibilities Strategy & Vision Develop and regularly update a digital transformation roadmap in alignment with the Bank's strategic objectives. Identify and propose opportunities to digitize workflows, minimize manual processes, and enhance the client experience. Monitor industry trends, fintech innovations, and regulatory changes to recommend relevant digital solutions. Program & Project Leadership Lead cross-functional teams in the design and implementation of digital initiatives, including automation, workflow redesign, robotic process automation (RPA), API integration, and cloud adoption. Manage the scope, budget, timeline, and change management processes for all transformation projects. Act as the main advocate for digital adoption, collaborating with business leaders and frontline staff to ensure successful implementation of new initiatives. Process Optimization Conduct comprehensive business process reviews and root-cause analyses to uncover inefficiencies. Collaborate with operations managers to standardize, automate, and streamline workflows. Ensure solutions are sustainable, compliant, and fully integrated into existing systems. Collaboration & Stakeholder Engagement Serve as the liaison among business units, operations, technology teams, and third-party vendors. Facilitate workshops, product demonstrations, and feedback sessions to actively engage stakeholders at all organizational levels. Provide consistent reporting on project status, risks, and business impact. Governance & Risk Management Ensure all digital initiatives adhere to banking regulations, cybersecurity standards, and risk management frameworks. Establish performance metrics and key performance indicators (KPIs) to evaluate the success of digital transformation efforts. Support audit activities and contribute to risk assessments for digital projects. Success Measures Timely and on-budget delivery of digital initiatives with measurable return on investment (ROI). Reduction in manual effort and operational risk through successful automation and digitization. High levels of adoption and satisfaction among business and operational teams. Enhanced scalability, efficiency, and resilience within core banking operations. Consistent alignment of digital projects with the Bank's long-term strategic objectives. Required Education and Experience Bachelor's degree in Business, Information Systems, Finance, or a related field is required; an MBA or other advanced degree is preferred. Minimum of 7 years in banking, consulting, or financial services, emphasizing operations, process improvement, or digital transformation. Demonstrated success in leading cross-functional projects and delivering measurable business outcomes. Familiarity with banking systems, RPA tools, APIs, and workflow management platforms. High aptitude for problem solving. Ability to connect business challenges to technical solutions. Proven strong analytical and critical thinking skills, with extreme attention to detail. Proven ability to translate business needs into technical requirements Experience with creating and leading presentations to internal stakeholders. Advanced Excel skills and experience. Preferred Education and Experience Experience with process re-engineering, Lean Six Sigma, or automation is preferred. Prior roles as a Product Owner, Business Analyst, or Systems Manager within a financial institution are strongly preferred. Advanced Excel skills and experience. Qualifications and Skills Strong leadership and stakeholder management skills Excellent problem-solving and analytical abilities Effective project management and organizational skills Ability to translate business requirements into technology-based solutions Outstanding communication skills with the capacity to influence at all levels Strong understanding of commercial banking products and operations Excellent communication and stakeholder management skills Strong organizational abilities with the capacity to manage competing priorities Familiarity with Agile methodology and tools (such as Jira or Azure DevOps) is an asset Self-driven and detail-oriented approach Ability to solve or escalate issues with sound judgment Ability to work in cross-functional teams and build strong relationships Other Ability to travel within a defined market area Compensation Base Salary Range - $140,000 - $170,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Working Arrangements: This is a hybrid role expected to work in office Monday, Tuesday, Thursday, and Friday. This person can sit out of our Rockville headquarters. You will be able to work remotely on Wednesday. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer

About Us Capital Bank Home Loans, a division of Capital Bank N.A., is a premier nationwide mortgage lender. We deliver over $1BLN in new mortgage originations annually with a 50 state platform, in house underwriting and closing, and excellent pricing and products. We invested in digitizing our online mortgage application process to help expedite home buying or refinancing for our customers. For the forth year in a row, American Banker named Capital Bank one of the “Best Banks to Work For” in the U.S. Many top ranked mortgage lenders have joined Capital Bank Home Loans and we are looking to grow the business further by bringing in branches or independent originators. Position Purpose The VP, Head of Sales, reporting to the Head of CBHL, has day-to-day responsibility for the sales direction of the Capital Bank Home Loans (CBHL) division. This individual will work to increase the division's footprint in the marketplace by partnering with other senior leaders to devise strategic sales strategies and executing them accordingly. They will work hand-in-hand with the Head of CBHL and the divisions operational leadership to ensure delivery of a seamless customer experience. This person serves as part of the leadership team of CBHL. Position Responsibilities Partners with the Head of CBHL to create and implement sales strategies that result in increased market-share for the Bank. Overall responsibility for managing the day-to-day sales activities of the division. A key component of this role will be Partnering with the VP, Head of Growth and Strategy to recruit and grow the company's footprint. Hiring Branch managers and individual loan officers in our markets. Coaches, manages and motivates a high-performance sales team. Provides sales training for all Mortgage Originators in compliance with CBHL policies and procedures. Effectively motivates all Branch Managers and sales managers to meet individual production goals and division production goals. Works with the secondary marketing manager ensuring products and pricing are competitive. Directly manages branch managers to include career development, performance management and recognition. Partners with Human Resources and the Head of CBHL to create and implement effective incentive compensation plans. Works with internal partners to ensure all risk and compliance initiatives are executed properly. Represent CBHL in the market in a positive manner and network to create additional loan opportunities for the division. Ensures division profitability and margin targets are attained Minimum Education & Experience Previous and successful experience with running a mortgage sales Branch ($500MM+ in annual production) or a regional mortgage division. Ability and experience in setting and executing long-term strategic sales/growth plans. Previous experience with change management initiatives and the ability to execute accordingly. Understands product, pricing and mortgage compliance rules and regulations. Ability to coach, mentor, develop and lead a team of mortgage sales professionals. Technical Knowledge and Skills Microsoft office software suite (Word, Excel, PowerPoint, etc.). Experience using Encompass or similar mortgage software/workflow experience. Excellent verbal and written communication skills. Advanced understanding of the mortgage file flow process. Formal sales management training. Understanding and knowledge of loan documentation and basic underwriting guidelines. Knowledge of mortgage lending procedures and regulations. Other Ability to travel as needed. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Accounts Payable (A/P) Specialist is responsible for all day-to-day activities related to payment of outstanding amounts to vendors and employee expense reimbursements. This position, at times, may be involved in certain aspects of special projects including A/P system related software upgrades and implementation. Position Responsibilities Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records. Facilitates payment of vendors, which may include verification of federal ID numbers and resolving discrepancies. Reviews vendor statements for accuracy and researches discrepancies as needed for resolution. Assists the Accounts Payable Supervisor with the processing of corporate credit card expenses. Manages the A/P database and is responsible for keeping vendor data up-to-date within the system and as directed. Works with the Accounts Payable Supervisor and Assistant Controller to ensure all policies and procedures related to the A/P function are updated as needed. Assists with documentation retrieval for audit requests. Responsible for processing daily mail (USPS) received in the Accounting Department and disbursing as needed. May assist with other A/P or accounting duties. Minimum Education & Experience 3+ Years previous accounting experience related to Accounts Payable General understanding of accounting principles Excellent organizational skills & attention to detail Ability to multi task and perform in a deadline driven environment Technical Knowledge and Skills Microsoft office software suite (Word, Excel, PowerPoint, etc); excellent oral and written communication skills. Knowledge of A/P workflow systems, FISERV/Prologue experience preferred, but not required Ability to perform mathematical calculations. Clear and concise written and verbal communication. Strong organizational and time management skills Other Ability to travel as needed. Compensation Base Salary Range: $25.91 - 32.38 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer.

Responsible for conducting trade review while adhering to regulatory and firm's policies and procedures. Responsible for working independently with minimal supervision. Completes all assigned compliance training timely and maintains professional licenses as required. CUSTOMER SERVICE SKILLS: Must be able to work effectively with a wide variety of departments, managers, staff, clients and auditors. Represents the Company in civic, community and industry functions to network and develop additional business. Ability to evaluate and analyze products and services, and vendors. INTERPERSONAL SKILLS: Ability to exercise independent sound, judgment and discretion and understand when assistance is needed. Strong interpersonal and communication (written and verbal) skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include Principal Review and approval of transactions while adhering to the firm's established policies and procedures. Provides Principal Review and approval on variety of business types: equities, mutual funds, annuities, life insurance, advisory, etc. Maintains product knowledge and assists with the creation of practices and programs as needed. Communicates with registered representatives for any issues regarding transactions. Communicates with Compliance on regulatory best interest or suitability concerns. Provides guidance to registered representatives to resolve escalated issues surrounding trade review. Reviews daily trade blotter for day-to-day broker activity. Reviews outside brokerage accounts. Reviews electronic communications as needed. Other duties may be assigned. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient skills in Word, Excel and Outlook. ADDITIONAL INFORMATION: The wage range for the Trade Review Officer - Brokerage position is $75,000-$80,000 annually. The position includes 22 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

Responsible for managing and monitoring daily work flow of assigned residential loan files. The senior underwriter is to make sound decisions within the risk parameters, investor guidelines and WesBanco Credit Policy. ESSENTIAL FUNCTION: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. ESSENTIAL DUTIES AND RESPONSIBLITIES: Managing and monitoring daily workflow of assigned files. Make sound underwriting decisions on loans regarding credit worthiness. Work closely with MLOs, processors and the senior management team. Assist processors and MLOs with complex questions. Ability to review and comprehend complex personal and business tax returns. Consistently meet underwriting milestones as established by the bank. Complete all bank training courses that are required in a timely manner. Must provide exceptional, professional service to mortgage customers, originators, processors and closers. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CERTIFICATES, LICENSES, REGISTRATIONS: FHA delegated underwriter VA automatic underwriter VA staff appraisal reviewer Able to obtain approval from secondary market investors as delegated underwriter if needed OTHER SKILLS AND ABILITIES: Strong customer service skills Ability to process all portfolio and all secondary market loans Ability to review personal and business tax returns to determine qualifying income Strong organizational and management skills Ability to multi-task under sometimes stressful conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ADDITIONAL INFORMATION: The wage range for the Mortgage Senior Underwriter position is between $42.00-$47.00 per hour and eligible for approved overtime. The position includes 22 Days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays, and 1 floating holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

About Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Capital Bank Home Loans, a division of Capital Bank N.A., is a premier nationwide mortgage lender. We deliver over $1BLN in new mortgage originations annually with a 50 state platform, in house underwriting and closing, and excellent pricing and products. We invested in digitizing our online mortgage application process to help expedite home buying or refinancing for our customers. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Many top ranked mortgage lenders have joined Capital Bank Home Loans and we are looking to grow the business further by bringing in branches or independent originators. Position Purpose The Branch Manager performs a wide range of duties relating to the origination of residential mortgage loans and management of sales team. The Branch Manager is expected to meet or exceed the standards and objectives defined by the management for mortgage loan sales and cross-selling. The Branch Manager is expected to provide excellent customer service and leadership as well as manage his/her pipeline accordingly. Position Responsibilities Markets residential mortgage loan products to real estate agents, prospective homebuyers and/or builder sales representative. Spends 25% or more of the workday conducting marketing activities and closing business outside of the work-site (including home office). Originates loan applications ensuring correct pricing, fulfillment of investor guidelines, compliance with federal and state banking credit, and non discrimination regulations. Completes all applications, including: Good Faith, Details of transaction and all information required on a 1003. Assists the processor in securing needed documentation as required for loan approval. Constantly reviews investor guidelines, in order to remain current with agency (FNMA, FHLMC, GNMA, MHF) and individual investor guidelines. Performs all other duties as assigned (job duties may be added from time to time by the employer in its sole and absolute discretion). Maintains high levels of customer service while managing each applicant's and support staffs expectations. Leads, manages and coaches a staff of MLO's or Operational team members including assigning of work, time management and conducting Performance Management Review (PMR) related activities. Minimum Education & Experience 3+ years' work experience as a Mortgage Loan Officer/Originator 2+ years' experience acting in a Branch Manager capacity Prior experience in a leadership role preferred. Experience in originating loans for sale to FNMA, FHLMC, GNMA and/or CDA preferred. Experience using a mortgage loan management system is required; Encompass experience highly preferred. Technical Knowledge and Skills Strong leadership, interpersonal, communication and customer service skills Strong interpersonal, communication and customer service skills. Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook. Working Arrangements This is a role is 100% remote. Compensation This is a 100% commission-based role. Working Arrangements 100% remote role We're currently hiring only within our core locations, which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), South Carolina (SC), Florida (FL), and North Carolina (NC). Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.

Under the supervision of the Formula Based Lending Team Leader this position is responsible for the oversight of the Formula Based Monitoring Function. Position will track, analyze, and interpret documentation provided by borrowers as required by a Loan Agreement in support of funds advanced under a revolving line of credit. Position may also perform other related duties as determined by the Team Leader or Department Manager. Essential Duties and Responsibilities Tracks for the timely receipt of borrowing base certificates and other supporting documentation (such as Accounts Receivable and Payable Statements, Balance Sheets, Inventory Schedules), as may be required by a Loan Agreement as a condition of lending for a revolving line of credit. Reviews and analyzes borrower-provided information received to determine compliance with formula based requirements. Identifies and follows-up with the appropriate production staff those companies who have not filed required information in a timely manner to determine status. Reviews and analyzes recent and historical borrowing trends for any inconsistencies. Reviews and analyzes recent and historical collateral levels for any inconsistencies. Follows specific notification procedures for companies outside of its permissible borrowing requirements. Prepares and distributes reports of non-compliance with reporting requirements. Assures maintenance of appropriate records of work performed by Formula Based Lending staff. Offers guidance as to bank policy and industry standards to Lenders and Credit Risk Management during the underwriting process. Provides Credit Risk Management with borrower compliance information during the annual renewal process. May be assigned other duties and/or responsibilities within Secured Credit Administration, as needed. Computer Skills MS Office, including Word, Excel, Outlook, Power Point, and SharePoint. Familiarity with IBS and Capital Stream Finance Center preferred. Other Qualifications: High level of analytical ability to determine the risk involved in each transaction. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to maintain confidentiality. Ability to effectively present information and respond to questions from executive management and/or groups of managers, lenders and customers. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to apply concepts of basic algebra and geometry.

The Senior Business Intelligence Developer is a senior-level developer and thought partner responsible for architecting cross-functional reporting solutions, defining dashboard standards, and shaping enterprise-wide BI strategy. This role leads complex dashboard projects, partners with business and data leadership, and ensures the alignment of visual reporting to strategic goals. It combines deep technical skill with user-centered design and acts as a mentor and standards-setter across the BI community. ESSENTIAL FUNCTION: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Engagement & Impact Leads stakeholder engagements to scope, prioritize, and deliver enterprise dashboards. Frames dashboards around decision-making, transparency, and business alignment. Guides departments in defining strategic KPIs and connecting them to visual outputs. Shapes analytic narratives for senior audiences using interactive and visual storytelling techniques. Technical Execution Designs enterprise-level dashboards with custom drill paths, parameterization, and dynamic filtering. Integrates usage telemetry, embedded BI elements, and complex semantic logic. Manages dashboard performance tuning, metadata integration, and reusability layers. Builds components that scale across domains while retaining contextual clarity. Collaboration & Enablement Provides mentorship and peer review for team members and cross functional partners. Develops documentation standards, dashboard libraries, and reusable visual components. Partners with Enterprise Data Science and Enterprise Business Data Analyst colleagues to create joint analytics solutions. Represents the Business Intelligence team in governance, tooling, and roadmap planning sessions. Platform & Strategy Alignment Collaborates with platform and governance teams on semantic layer evolution and metric standardization. Identifies and addresses gaps in metadata, access models, and dashboard usability. Supports self-service enablement through guided navigation and embedded training. Drives strategic alignment between visual reporting tools and platform strategy. Ethics & Responsible AI Advocates for visual integrity, responsible framing, and ethical storytelling. Challenges misuse or misinterpretation of metrics in high-impact settings. Leads with transparency and long-term usability in mind. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER QUALIFICATIONS: Expertise in multiple BI platforms and advanced SQL fluency. Track record of delivering enterprise-scale reporting solutions. Proficiency in Microsoft Office Products including Excel, PowerPoint and Word. SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ADDITIONAL INFORMATION: The wage range for the position is $125,000-$140,000 annually. The position includes 27 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

Accountable for the leadership and oversight of branch operations for the entire banking center network through in-market and centralized support. Develops and implements the strategy of branch operations in coordination with retail leadership. Oversees the development, design, and implementation of processes and procedures around all aspects of branch operations to ensure compliance. Drives efficiency and effectiveness in daily processing by collaborating with stakeholders and utilizing automation. Builds an operating environment in which the banking centers are enabled to sell and grow the bank. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversees the operations in all banking centers across the bank and is accountable for their scorecard performance. Where deficiencies may be present, action plans should be developed for appropriate remediation. Oversees the support provided to the banking centers and is accountable for meeting defined SLA's. Where deficiencies may be present, action plans should be developed for appropriate remediation. Responsible for selecting team members, employee engagement, team dynamics, coaching, development, performance management and managing talent across the branch operations team including compensation. Responsible for developing a business plan, strategic initiative execution and associated expenses. Guides the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency. Collaborates and coordinates with Corporate Training on branch training programs and ongoing needs. Monitors and prepares reporting on key performance indicators of branch operations including reporting to the board. Accountable for regulatory and audit findings within the banking centers as it relates to operations and accountable for implementing remediation plans. Accountable for the departmental budget process and managing overall performance to budget. Collaborates, contributes, and communicates with consumer bank leadership for the overall success of the banking centers. Accountable for the Risk Assessment and SOX control documentation for banking center operations. Responsible for audit and regulatory compliance findings and appropriate remediation. Accountable for the repository of procedures, processes, job aids and other critical information for the banking centers in Performance Support and Workiva. Collaborates with business areas on new initiatives, processes or products and accountable for the implementation within the banking centers. Responsible for driving the effective use of technology within the banking centers. Oversees communication flow from other bank areas to the branches to ensure consistency in messaging and distribution for proper understanding. Oversees branch operations support and market areas to ensure effectiveness in the branches and ensure support, training and operational needs are being met. Accountable for research, review and documentation of operational deficiencies that lead to disciplinary action. Ensures branch operations team is partnering with HR and Retail Management in all operational related disciplinary matters. Responsible for attending and traveling for leadership meetings and partnership engagements with other business lines of the bank. SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Excellent interpersonal skills and the ability to interact positively with employees at all levels of the organization. Ability to handle conflict directly and discreetly including interactive feedback at all levels. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts including presenting and speaking to an audience. Demonstrated ability to manage multiple priorities and delegate effectively to meet critical deadlines under difficult time restraints. Actively listens and observes both verbal and non-verbal messages. Ability to adapt and effectively guide teams through transition and change while maintaining productivity. Ability to work independently and meet communicated deadlines with little oversight. Ability to analyze complex situations and identify root cause of problems and develop solutions. Ability to make decisions while considering all perspectives, comparing advantages and disadvantages and projecting the outcomes of possible decisions. Ability to collaborate, share ideas openly, and contribute to the common mission. Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and Sales and Service applications preferred. Ability to effectively use technological resources for meetings, coaching, and training. ADDITIONAL INFORMATION: The wage range for the Director of Branch Operations position is $125,000-$135,000 annually. The position includes 27 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

Supports the job activities of Commercial Bankers. Performs various customer service roles related to administration and follow-up support for commercial loan and deposit relationships. ESSENTIAL FUNCTION Banking is a highly regulated industry, and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned and compliance training in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Practices the standards of the Mission, Vision and Pledge. Understands the various types of commercial loan products and services offered by the Bank. Maintains a working knowledge of the Bank's loan processing system and credit approval process. Assists in planning market related events in support of lenders. Provides timely response to questions from customers and internal departments. Handles customer situations/problems in a professional and confidential manner. Assists in coordinating Commercial Banker's schedule using Outlook calendar and direct customer contact. Attends weekly market sales meetings. Provides information to Commercial Bankers for weekly Market Sales Meetings. Facilitates supplies ordering. Enters information and uploads documents in workflow system, Capital Stream, or other computer software utilized by the department. Performs other duties as assigned. OTHER SKILLS AND ABILITIES Ability to coordinate and/or manage multiple tasks in various stages is imperative. Good time management skills. Willingness to provide a level of service which will clearly differentiate us from our competitors. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Ability to work with others in a team environment and under occasional time constraints is a necessity. Employee must be willing to learn, understand and promote Bank products and services. Ability to maintain confidentiality is required. COMPUTER SKILLS Ability to utilize Microsoft Office software. Ability to learn commercial banking software. PHYSICAL DEMAND The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job has been designated as a “Hybrid Position;” this indicates that, after a minimum of 90 days, wherein a successful review of the employee's progress has been achieved, the employee is eligible to work up to two days remotely and three days in the employee's on-site Bank office. Consideration of the schedules of co-workers and associates and service to our clients will be factors in determining remote workdays. ADDITIONAL INFORMATION The wage range for the Commercial Administrative Specialist position is $20.00 - $23.00 per hour and eligible for approved overtime. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability), 11 annual paid holidays, and 1 annual float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Sr. Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Sr. Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consults with key stakeholders to determine business objectives and success factors. Collaborates with business area to collect, analyze and evaluate information related to business systems. Documents business requirements, functional requirements, and design specifications. Coordinates with the application analyst counterpart to document technical requirements. Analyzes and manages new and existing system utilization by the end user. Assists in the development of training materials to ensure proper usage and highest optimization of the applications. Serves as an expert in business system solutions in alignment with assigned business area. Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources. Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes. Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes. Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed. Fosters strong relationships with supporting vendors, IT teams, and supported business area. Opens and tracks support tickets and feature requests. Responsible for the work effort within assigned applications during acquisitions. Tests new functionality and documents test plans in correlation with the business area. Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking. Maintains a strong understanding of risks and controls of the business area and applications supported. Collaborates with project management on new initiatives within assigned area of responsibility. Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors. Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints. Strong organizational and prioritization skills. Team player with a positive outlook. Excellent analytical, problem-solving and decision-making skills. Demonstrated proficiency in basic computer applications such as Microsoft Office. Ability to learn other banking systems. Ability to effectively use technological resources for meetings, coaching and training. ADDITIONAL INFORMATION: The wage range for the Senior Business Analyst Officer position is $75,000-$80,000 annually. The position includes 22 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization. Essential Function: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned training in a timely manner. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Provides customer service via phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Skills and Abilities: Must be detail oriented and have good organizational skills. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. Computer Skills: Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capacity to understand reports, business correspondence, and procedure manuals. Ability to effectively communicate information and respond to questions from other employees, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, and volume. Ability to complete basic bookkeeping functions. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information: The wage range for the Payments Associate position is $17.65 - $20.00 per hour and eligible for approved overtime. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays, and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

Responsible for completing various risk-based internal audits, interacting with various levels of management, and assisting with other audit and special projects, all in accordance with the annual audit plan and global internal audit standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works under the supervision of the Audit Manager(s). Performs assigned work within the structure of the departmental procedures and the Global Internal Audit Standards published by the Institute of Internal Auditors. Conducts audit testing of assigned areas within established/modified timelines. Assists in the completion of risk-based audit programs. Evaluates or assists in the evaluation of the adequacy and effectiveness of the company's internal control processes. Completes assigned audit procedures that test the accuracy and effectiveness of policies, procedures, risk assessments and other documentation. Prepares work papers that record and summarize assigned audit procedures. Assists in the development of recommendation(s) for corrective action/improvement. Maintains and adheres to information security and confidentiality requirements. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to adapt to corporate-wide systems routinely utilized by internal audit staff. Display personal initiative to foster professional development through formal education and cross training of department functions. Ability to complete multiple tasks while meeting assigned deadlines. Ability to complete and comprehend audit processes such as system documentation walk-throughs, source documentation, internal control questionnaires, yield analysis, and lead schedules. Ability to execute assigned audit areas including inquiry/observation, substantive procedures, analytical review procedures, attribute testing, and concluding on assigned test work. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas, and concepts to management and bank employees in a collaborative and solutions oriented manner. Possess strong analytical abilities and skills. Ability to utilize information systems hardware and information systems applications. Proficient in Microsoft Office including Word, Excel and Outlook. ADDITIONAL INFORMATION: The wage range for the Audit Staff position is $21.50-24.50 an hour. The position includes 17 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

The Identity and Access Management (IAM) Manager oversees the strategic development, implementation, and governance of the bank's IAM program. This role involves developing IAM strategies, overseeing program execution, managing a team of IAM professionals, and collaborating with cross-functional stakeholders to address risks, compliance, and technological advancements. The IAM Manager plays a critical role in safeguarding customer data, protecting against cyber threats, and supporting the bank's digital transformation initiatives. SUPERVISORY SKILLS: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and firing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develops and executes the Bank's IAM strategy, aligning with business objectives and regulatory requirements. Establishes and maintains IAM policies, standards, and procedures, including role-based access control (RBAC), least privilege, and identity federation. Partners with senior management and regulatory teams to prepare for audits, compliance reviews, and regulatory exams. Defines metrics and KPIs to measure IAM program effectiveness and report progress to executives. Oversees end-to-end IAM operations, including user provisioning, access certification, single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM). Manages the IAM technology roadmap, integrating solutions like Active Directory, Entra, Okta, Ping Identity, or SailPoint. Leads IAM projects, such as cloud IAM adoption or zero-trust architecture implementation, ensuring timely delivery and risk mitigation. Monitors and addresses IAM-related incidents, driving remediation and process improvements. Manages a team of IAM analysts, administrators, and engineer and provides mentorship, training, and performance evaluations. Fosters a culture of security awareness and collaboration within the IAM team and across Information Technology (IT), compliance, and business units. Coordinates with external vendors and contractors to scale IAM capabilities as needed. Ensures adherence to banking regulations (e.g., GLBA, SOX, GDPR for international operations) and industry frameworks (e.g., NIST, COBIT). Develops and maintains IAM compliance reports, including incident analyses and recommendations for improvement. Collaborates with risk management and audit teams to address findings and implement controls. Works with IT, cybersecurity, human resources, and business units to integrate IAM into workflows, such as onboarding/off-boarding and application access. Stays abreast of emerging IAM technologies, such as cloud-native IAM, zero-trust models, and automation tools. Drives digital transformation initiatives, ensuring IAM supports mobile banking, online platforms, and customer-facing applications. COMPUTER SKILLS: In-depth knowledge of IAM concepts (e.g., SSO, RBAC, identity federation, privileged access management). Expertise with IAM tools, such as Microsoft Active Directory, Azure AD, Okta, Ping Identity, SailPoint, or Saviynt. Strong understanding of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Kerberos). Familiarity with cloud platforms (e.g., AWS, Azure) and their IAM frameworks. Knowledge of scripting/programming languages (e.g., Python, PowerShell, Java) for automation and troubleshooting. Understanding of networking concepts (e.g., firewalls, VPNs, DNS) and security protocols (e.g., TLS, SSH)., Proficiency in Microsoft Office products including Word and Excel. ADDITIONAL INFORMATION: The wage range for the Identity & Access Management Manager position is $75,000-$80,000 annually. The position includes 22 days of PTO (Paid Time Off), 5 days of STD (Short Term Disability), 11 annual paid holidays and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.