WesBanco jobs in Pittsburgh, PA

Responsible for conducting trade review while adhering to regulatory and firm's policies and procedures. Responsible for working independently with minimal supervision. Completes all assigned compliance training timely and maintains professional licenses as required. CUSTOMER SERVICE SKILLS: Must be able to work effectively with a wide variety of departments, managers, staff, clients and auditors. Represents the Company in civic, community and industry functions to network and develop additional business. Ability to evaluate and analyze products and services, and vendors. INTERPERSONAL SKILLS: Ability to exercise independent sound, judgment and discretion and understand when assistance is needed. Strong interpersonal and communication (written and verbal) skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities include Principal Review and approval of transactions while adhering to the firm's established policies and procedures. Provides Principal Review and approval on variety of business types: equities, mutual funds, annuities, life insurance, advisory, etc. Maintains product knowledge and assists with the creation of practices and programs as needed. Communicates with registered representatives for any issues regarding transactions. Communicates with Compliance on regulatory best interest or suitability concerns. Provides guidance to registered representatives to resolve escalated issues surrounding trade review. Reviews daily trade blotter for day-to-day broker activity. Reviews outside brokerage accounts. Reviews electronic communications as needed. Other duties may be assigned. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient skills in Word, Excel and Outlook. Associates Degree in Business, Finance, Accounting or related degree preferred. Minimum of three years of experience in the securities industry. Experience and knowledge in Trade Review or Compliance preferred. Knowledge of a broad range of securities and insurance products, FINRA rules, regulations, Securities and Risk Management principles, current economic and market conditions, legislation required. Knowledge of criteria for determining best interest and suitability of proposed purchase of securities/insurance products for each individual client's needs and legal principles of client's capacity/authority to transact business, and the authority of agents, attorneys in fact, executors, administrators and others to transact business on client's behalf required. Series 7 Required Series 63 & 65 or 66 Required Series 24 or ability to obtain series 24 within 90 days of employment required Series 4 and 53 are not required but preferred. (Option to obtain within 180 days of employment) State Insurance license required.

The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Director of Enterprise Technology Program Management role will lead and oversee the Northwest Bank's technology transformation initiatives, with the CRM implementation as a key program under its purview. This role will be responsible for driving the successful execution of enterprise-wide technology programs, ensuring alignment with business objectives, regulatory requirements, and customer-centric innovation. The ideal candidate is a seasoned program leader with a proven track record in enterprise technology transformation, large-scale program management, and stakeholder engagement in financial services. Essential Functions * Develop and execute the bank's technology program management strategy, ensuring alignment with business goals and digital transformation initiatives. * Oversee a portfolio of enterprise technology programs, including but not limited to CRM implementation, data modernization, cloud migration, and core banking enhancements. * Provide strategic leadership for the bank's CRM transformation initiative, ensuring seamless integration with existing banking systems and alignment with customer engagement strategies * Establish governance frameworks, methodologies, and best practices for enterprise-wide technology project execution. * Work closely with executive leadership, business unit heads, and technology teams to align enterprise technology programs with strategic objectives * Drive cross-functional collaboration to break down silos and foster a culture of digital innovation and transformation. * Lead change management efforts, ensuring smooth adoption of new technologies across the organization. * Act as a key liaison between business stakeholders, IT teams, and third-party vendors, ensuring CRM capabilities enhance operational efficiency and customer experience. Additional Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Technology, Business, or a related field Master's Degree Technology, Business, or a related field Work Experience 6 - 8 years enterprise technology program management, IT strategy, or digital transformation in the financial services sector. 6 - 8 years Proven experience managing large-scale technology implementations, including CRM, cloud, data platforms, and core banking systems. General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Employee Relations Partner plays a critical role in fostering a positive and compliant workplace culture within the bank. This role serves as a trusted advisor to leaders and employees, ensuring fair and consistent treatment across the organization while mitigating risk and supporting the bank's mission of integrity, customer service, and operational excellence. The Employee Relations Partner is responsible for managing employee relations matters, conducting investigations, and supporting policy adherence in alignment with banking regulations and employment law. Key Responsibilities: * Provide expert guidance to managers and employees on employee relations issues, including performance management, disciplinary actions, and conflict resolution. * Conduct thorough, confidential investigations into employee complaints, including harassment, discrimination, and ethical concerns, ensuring compliance with internal policies and banking regulations. * Partner with Legal, Compliance, and HR leadership to ensure consistent and legally sound handling of employee relations matters. * Monitor and analyze employee relations trends, identifying risk areas and recommending proactive solutions to improve workplace culture and reduce liability. * Support the development and delivery of training programs on workplace conduct, ethics, respectful communication, and regulatory compliance. * Collaborate with HR Business Partners and senior leaders to support organizational changes, restructures, and workforce planning initiatives. * Maintain detailed documentation of employee relations cases, ensuring accuracy, confidentiality, and compliance with recordkeeping standards. * Assist in the review and enhancement of employee relations policies and procedures to align with banking industry standards and employment law. * Serve as a resource for interpreting federal and state employment laws, banking regulations, and internal policies. Qualifications: * Bachelor's degree in Human Resources, Business Administration, or related field * 5+ years of progressive HR experience with a strong focus on employee relations, preferably in the banking or financial services industry. * In-depth knowledge of employment law, regulatory compliance, and HR best practices. * Exceptional communication, interpersonal, and conflict resolution skills. * Proven ability to manage sensitive and complex situations with discretion and professionalism. * Experience conducting investigations and preparing detailed reports. * Proficiency in HRIS systems and Microsoft Office Suite. Preferred Attributes: * Master's degree or HR certification (e.g., SHRM-CP, PHR) * Experience working in a regulated industry such as banking or financial services. * Strong analytical skills and ability to interpret data to inform decisions. * Commitment to ethical practices, diversity, equity, and inclusion. * Ability to build trust and influence across all levels of the organization. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Private Banker is responsible for the overall affluent (based on complexity / financial needs) client experience, ensuring collaboration of relevant entities to deliver the full spectrum of Northwest Bank products and services with respect to capabilities and solutions. The includes identification of other experts such as investments, mortgage, small business banking and personal trust services. Essential Functions • Initiate contacts for developing and closing new business • Collaborate across business lines including investments, mortgage, small business, trust, lending, and other Northwest products and services. • Cultivate and maintain relationships with numerous sources of new business including company officials, life underwriters, attorneys, accountants and social acquaintances • Discuss the advantages of proper planning and obtaining background information on corporate or personal finances, family relationships and employee status • Develop a high community profile • Utilize Northwest office network for referrals and prospects, subject to opt out of affiliate sharing • Communicate on the development of new business accounts • Meet and/or exceed annual production guidelines • Complete financial profiles and accurately analyze customer needs and prepare proposals • Recommend products and services accordingly, taking into account all available alternatives • Perform presentations, meetings, and seminars with prospects • Cross-sell Northwest products and services • Provide product and services training for Retail Office and Northwest Department personnel on a periodic basis • Ensure Compliance with FINRA/SEC regulations and requirements (licensed representatives) • Monitor client accounts on an ongoing basis • Schedule client meetings on a periodic basis • Review financial / investment markets daily • Develop a high community profile • Minimize nonstandard fee schedules Additional Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment Additional Responsibilities • Assist with setting personal goals and targets • Recommend improvements to sales and procedures • Recommend new marketing initiatives / potential new business opportunities • Recommend additions to product and services offerings Safety and Health for Supervisors without Direct Reports • Discourage any unsafe work habits by setting a good example for employees by following the required safe work practices as indicated by the safety and loss prevention program • Consistently and fairly enforce safe work practices • Ensure that each employee knows what to do in the event of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Finance / related degree preferred Work Experience 6 - 8 years relevant experience General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of the securities industry, investment and insurance products and services Knowledge of private banking products and services, including credit processes and policies Ability to effectively present investment strategies to clients and maintains a holistic approach to planning Strong relationship management, sales and new business skills Well-developed analytical and problem-solving skills Ability to analyze financial data Knowledge of mutual funds, stocks and bonds Knowledge of investment markets, general economic fundamentals and available products and services Knowledge of Custodian Accounts Knowledge of Financial Planning Knowledge in Investments, IRA's and Estates Knowledge of Fiduciary, ERISA and brokerage account types Knowledge of Private Banking products Licenses and Certifications Series 7 In relevant states Upon Hire And Life/Acc/Health In relevant states Upon Hire And Series 63 In relevant states Upon Hire And Series 65 In relevant states Upon Hire Or Series 66 In relevant states Upon Hire Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description: The Treasury Management Technical Manager (TMTM) will be responsible for managing, processing and handling for all Commercial and Treasury related transmissions and file execution for ACH, Wire and Deposit transactions. The role will be critical to meeting daily deadlines and enhancing the client's experience while mitigating risk for the bank's depository and treasury management business. Duties and Responsibilities Operational Support: Accountable for Deposit, Treasury, Wire, ACH and Technical file transmission responsibilities of the Commercial and Treasury Management client base Additional responsibilities include data management, information technology needs, quality control, risk management and process workflows. Demonstrates mastery level proficiency in all Depository & TM products and processes. Accountable for compliance and risk controls as it relates to file transmissions for clients and vendors. Coordinates with TM Sales to enhance and review product effectiveness and selection Coordinates and collaborates with AML and BSA for ensuring controls are adhered to. Collaborate with cross-functional teams to ensure client experience is met. Other responsibilities include: Facilitating new processes, tools and training to ensure the clients and bank's success. Assist in the development of the sales and deposit strategy, procedures to achieve the overall banks' goals. Participate in technology requirements for enhancing products or processes. Cross-Training as needed with other internal TM Departments for additional support. Education and Experience Requirements: Bachelor's degree or equivalent, with a minimum of 5 years of combined operations and depository / treasury management. experience - preferably in a technical / information technology capacity at a financial institution. Essential Skills and Abilities: Exceptional interpersonal skills, communication and presentation skills. Exceptional planning, time management and organizational skills. Demonstrated analytical and problem-solving skills. Ability to work independently and build relationships. The ability to work in a high-energy environment, fast-paced work environment and adapt quickly to changing situations. Competencies Ability to perform in a fast-moving, agile environment. Knowledge of a broad range of current information technology including: cyber security, server and workstation; software, operating systems, utility programs, networking, internet/intranet development and deployment. Knowledge of emerging information technology areas as required. Knowledge of methods and tools used to troubleshoot information processing system problems and monitor system performance. Knowledge of information management, file structures and data representation. Knowledge of business process analysis methods and techniques used in systems analysis, design and development. Ability to work without direct supervision and work productively in a team environment. Ability to work under extreme pressure without exaggerated reactions. Ability to handle multiple projects concurrently and adhere to deadlines. Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from dishonest and unethical behavior. Works and communicates in a polite, courteous and cooperative manner. Committed to quality service. Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Demonstrates responsible behavior and attention to detail. Aligns behavior with the needs, priorities, and goals of the organization. Encourages and facilitates cooperation, pride, trust, and group identity. Fosters commitment and team spirit. Other: Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct. Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment. Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers. Productivity: Manages workload, works efficiently, meets goals and objectives. Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services. Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type/Expected Hours of Work: Community Bank has adopted a 40-hour work week. Some flexibility in hours is necessary based on the location assignments, but the employee must be available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Monday through Friday and must work at least 37.5 hours each week to maintain full-time status. Travel: Travel for this position is limited to travel for meetings/training, hardware/software replacement/installation, or helping other locations with staffing needs. Additional Eligibility Qualifications: Strong clerical skills, good communication skills and professional appearance are necessary for this position. Familiarity with Microsoft 365 Tenant and virtualization along with proficiency with computers, copiers, printers, and other office equipment are required. AAP/EEO Statement: Community Bank is an equal employment opportunity employer. It is the policy of Community Bank to afford equal employment opportunity and to recruit, select, hire, train, transfer, and promote individuals in all job titles regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, Vietnam era veteran, disabled veteran, or other eligible veteran status.

The Registration/Disclosure Desk Processor is responsible to monitor the overall registration/disclosure process from start to finish, while also providing accurate and appropriate disclosures to customers within the allotted amount of time while ensuring Northwest policies and procedures and Regulatory requirements are met. Essential Functions * Ensure compliance with Northwest policies and procedures, Federal/State regulations, Government Sponsored Entities (GSEs), Agencies (FHA; VA; USDA), third party investors, and vendors * Maximize all technology tools available * Ensure total data/document integrity * Monitor Optimal Blue or Pricing Automation for lock requests * Confirm or Send eConsent for all registered loans once loan is available for disclosure * Monitor Encompass pipelines for all mortgage channels for timely disclosure preparation and delivery to borrowers, and to ensure compliance and avoid monetary implications * Ensure delivery of disclosures for those borrowers who do not agree to electronically receive loan documents; using mail service approved by Northwest to ensure delivery within the required timeframe * Retrieve documents once eConsent/eDisclosures have been electronically signed and returned, as applicable * Order flood zone determinations and deliver required disclosures as needed. * Process change of circumstance requests and re-disclosures * Input NCDD information and upload forms, as applicable * Avoid departmental non-payroll costs by disclosing accurate costs on all Loan Estimates * Recommend improvements to procedures, and service/delivery enhancements * Monitor GFE and APR Variances pipeline and work with team to avoid unnecessary costs * Submit appraisals to underwriting for review and deliver to borrower(s), as applicable * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Qualifications * High School Diploma or equivalent required * Associate's or Bachelor's Degree preferred * 2 - 6 years experience in the Mortgage Industry or Real Estate field preferred * 2 - 6 years customer service experience and administrative experience preferred * Knowledge of Regulatory Guidelines, proven organizational skills and a team player Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Commercial Portfolio Manager is responsible for the ongoing monitoring process for the Bank's commercial loans to ensure timely and accurate risk ratings and compliance with credit policy, loan agreements, and applicable banking regulations. This individual contributor position interacts closely with and supports Commercial Banking Relationship Managers, as well as other internal personnel, on commercial credit portfolio monitoring working under limited supervision. Essential Functions * Monitor credit performance of individual commercial borrowers ensuring timely escalation or remediation, as appropriate. * Responsible for the timeliness and accurate reporting of the commercial portfolio monitoring activities and adherence to credit policies, procedures and thresholds related to financial statement collection, covenant testing, collateral valuation, annual reviews, and delinquencies. Evaluation of risk associated with non-compliance. * Engage with customers, regularly, to discuss operating performance and business results including covenant compliance. Gain a thorough understanding of the borrowers' business model and industry trends to effectively evaluate sources of repayment and accurately assign risk rating. * Collect and review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information. * Spread financial statements and prepare financial models designed to assess probability of default and loss given default. Document historic and proforma cash flows, covenant calculations, sensitivity analysis, guarantor statement review, and collateral valuation as appropriate. * Analyze financial information and related materials to ensure prudent ongoing credit monitoring for the Bank's commercial loan portfolio. Analyses to include an independent credit quality assessment with well-supported risk rating rationale, identification of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. Identify emerging risks or material changes in customers financial position, including evaluation of compliance with loan agreements. * Assist in completion of annual reviews, renewals, interim update memos, covenant calculations and criticized asset reviews. Monitor early warning indicators and other forms of credit surveillance. * Present analysis or address questions during credit discussions or presentations. * Liaison between Commercial Banking Relationship Managers, Credit Risk, the Underwriting Team and Special Assets to ensure necessary credit approvals are obtained and appropriately documented and loan operating system reflects accurate commercial loan data. * Document and track key risk indicators associated with monitoring and control procedures and any applicable thresholds. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment * Complete other duties and special projects as requested by management Education and Experience preferred * Bachelor's degree in finance, accounting, business, economics or related * 3-5 years of relevant experience in Commercial Lending as a Portfolio Manager, Relationship Manager and/or Credit Officer/Underwriter working with moderate to complex loans and documentation * 3-5 years of experience in Commercial Credit or public accounting This position will be performed onsite Monday - Thursday with Friday an optional work from home day. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Senior Credit Workout Officer IV is responsible for a variety of duties including (i) meeting with borrowers, and (ii) evaluating management teams and business plans to determine whether or not to retain or exit credit, while negotiating with professionals to establish a workout or exit plan. Essential Functions * Ensure integrity of loan documentation * Review loan documents for perfection of collateral * Analyze financial statements * Identify and resolve problems / issues * Record all agreements and conversations * Prepare correspondence and documentation for workout plan * Discuss credit grades and workout procedures * Issue demand letters * Monitor collection activity and bankruptcies * Obtain judgments * Establish workout or exit plans * Report agreed payment terms and plans * Locate and inspect collateral * Coordinate foreclosures * Partner with loan officers * Prepare for litigation * Coordinate liquidation and sale of assets with appropriate staff and counsel * Order appraisals * Initiate chargeoffs and write downs * Negotiate with professionals to establish a workout or exit plan * Interact with other financial institutions and examiners * Recommend the best loss mitigation strategy * Work with minimal direct supervision and use independent judgment and decision making * Prepare reviews and quarterly reports on workout loans * Recommend improvements to workout policies and procedures * Build relationships with internal customers * Maximize available technology tools * Minimize departmental costs * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Education + Experience * Bachelor's degree in business / accounting or finance degree or related subject matter * 8-12 years of experience of experience in an area related to commercial lending including special assets, loan review, credit and / or lending * Ability to analyze data, bankruptcy, foreclosures, and repossession This position is based onsite Monday - Thursday with Friday as an optional work from home day. #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Repair physical plant equipment and systems and maintain them in such a state of repair as to prevent disruption of the banking process or personnel discomfort. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud. Performs preventative maintenance to all mechanical equipment. 40% Troubleshoot and repair pneumatic, electrical, air conditioning, plumbing, and mechanical system problems. 10% Perform electrical maintenance work, bend conduit and pull wire. 10% Perform major plumbing repairs, solder pipe, and operate electric snake. 10% Perform carpentry work, framing, drywall and drywall finishing. 10% Operate hand and power tools and shop equipment. 10% Operate HVAC and mechanical equipment to maintain proper temperatures and energy management. 10% Ability to work at other WesBanco locations as needed, may include overnight travel. Ability to work overtime as needed. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to climb ladders and scaffolding. Valid driver's license. Universal Refrigerant Recovery License or other trade certification. Associate's degree (A.A.) or equivalent from two-year college or technical school. One to three year related experience and/or training; or equivalent combination of education and experience.

The Senior Business Intelligence Developer is a senior-level developer and thought partner responsible for architecting cross-functional reporting solutions, defining dashboard standards, and shaping enterprise-wide BI strategy. This role leads complex dashboard projects, partners with business and data leadership, and ensures the alignment of visual reporting to strategic goals. It combines deep technical skill with user-centered design and acts as a mentor and standards-setter across the BI community. ESSENTIAL FUNCTION: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Engagement & Impact Leads stakeholder engagements to scope, prioritize, and deliver enterprise dashboards. Frames dashboards around decision-making, transparency, and business alignment. Guides departments in defining strategic KPIs and connecting them to visual outputs. Shapes analytic narratives for senior audiences using interactive and visual storytelling techniques. Technical Execution Designs enterprise-level dashboards with custom drill paths, parameterization, and dynamic filtering. Integrates usage telemetry, embedded BI elements, and complex semantic logic. Manages dashboard performance tuning, metadata integration, and reusability layers. Builds components that scale across domains while retaining contextual clarity. Collaboration & Enablement Provides mentorship and peer review for team members and cross functional partners. Develops documentation standards, dashboard libraries, and reusable visual components. Partners with Enterprise Data Science and Enterprise Business Data Analyst colleagues to create joint analytics solutions. Represents the Business Intelligence team in governance, tooling, and roadmap planning sessions. Platform & Strategy Alignment Collaborates with platform and governance teams on semantic layer evolution and metric standardization. Identifies and addresses gaps in metadata, access models, and dashboard usability. Supports self-service enablement through guided navigation and embedded training. Drives strategic alignment between visual reporting tools and platform strategy. Ethics & Responsible AI Advocates for visual integrity, responsible framing, and ethical storytelling. Challenges misuse or misinterpretation of metrics in high-impact settings. Leads with transparency and long-term usability in mind. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER QUALIFICATIONS: Expertise in multiple BI platforms and advanced SQL fluency. Track record of delivering enterprise-scale reporting solutions. Proficiency in Microsoft Office Products including Excel, PowerPoint and Word. SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information systems, business, or analytics-related field, required. Master degree, preferred Minimum five years experience in BI development or equivalent analytics work, required.

The Model Development Manager (MDM) is responsible for managing the Model Development & Analytics (MDA) Team. This team supports and develops Complex Financial Models used throughout the Loan and Deposit product lifecycle. These Models could be Rules-Based or developed with more advanced Statistical, Mathematical, Econometric, Machine Learning, or Artificial Intelligence techniques. This team also develops Quantitative Tools used in the areas of Pricing, Profitability, and Product Strategy. The MDM ensures the MDA Team follows consistent, integrated, and transparent processes that result in compliant, conceptually sound products, with well-documented strengths and weaknesses. ESSENTIAL FUNCTIONS Manage the day-to-day operations of the Model Development & Analytics (MDA) Team Design, Develop, Implement, Maintain, and Execute complex financial models used for loss forecasting, scenario and stress testing, originations & collections, pricing, and portfolio optimization for retail, consumer, and commercial assets Act as an individual contributor and leader of working groups Use Python or R for data consumption, aggregation, analysis, and model development Utilize Power BI to develop portfolio analytics and communicate with the line-of-business and operations partners Utilize Microsoft Office products for analysis, documentation, and presentation Communicate with line-of-business and operations partners to identify needs and develop requirements Work with Model Owners to engage with and satisfy independent reviewers, auditors, validators, and regulators Participate in the research, design, and implementation of new financial products and portfolio strategies Evaluate model output, summarize, and articulate results to stakeholders and senior management Develop data environment to support needs of all quantitative activities Review academic and industry research, present summaries to partners and senior leadership, and suggest practical applications Lead the recruitment and interview process for new employees Manage the performance goals and aspirations of the MDA Team Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Provide leadership and positive direction for maintaining the safety and loss prevention program Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified Help implement emergency procedures Education: Bachelor's degree in a field related to Physics, Mathematics, Statistics, Economics, Finance, Operations Research, or other Quantitative Discipline required Master's degree in a field related to Physics, Mathematics, Statistics, Economics, Finance, Operations Research, or other Quantitative Discipline required Ph. D in a field related to Physics, Mathematics, Statistics, Economics, Finance, Operations Research, or other Quantitative Discipline preferred Work History: 6 - 8 years experience in a Financial Institution or Consulting Organization required 6 - 8 years experience programming in Python or R required Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Senior IT Auditor performs specialized auditing tasks related to the bank's IT function. This includes thorough and efficient planning, testing, reporting, and follow up on audit results. The role is primarily engaged with audits of IT general controls and infrastructure, but could involve elements of cybersecurity, data governance, payments, business resiliency, project governance etc. This position is guided by general instruction and a limited amount of supervision, and the candidate demonstrates a fair level of autonomy and ability to exercise independent judgement. Essential Functions: * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment * Work collaboratively with audit teams to execute IT and integrated audits * Conduct planning activities to identify significant risks, determine audit scope, and develop appropriate risk-based audit procedures * Be familiar with Northwest documentation/processes/procedures, and research/interpret relevance of specific regulations/current literature to audit work * Interview key personnel to assess business processes and the strength of their control environments * Collect and analyze necessary data for audits, evaluate information, and draw logical conclusions * Prepare clear, detailed audit documentation evidencing the results of actual testing procedures in accordance with departmental standards and the Institute of Internal Auditors (IIA) * Identify meaningful value-added recommendations for management to improve the adequacy, effectiveness, and efficiency of controls and related processes * Summarize and present audit results/findings to business unit management and audit management * Lead meetings involving various levels of management to effectively communicate audit status, align on significant audit issues, and recommended corrective actions * Prepare audit reports, including clearly written, concise audit observations that effectively communicate identified issues and their related corrective actions to stakeholders * Evaluate adequacy of the corrective action taken to improve deficient conditions * Meet departmental continuing education requirements Qualifications: * Bachelor's Degree in Computer Science, Information Systems, IT or Business-Related preferred * CISA, CISSP, CIA or other related certification preferred * 3 - 5 years IT audit, compliance, information security, risk, or governance-related experience required * 3 - 5 years Financial services/banking-related experience preferred * Technical knowledge of IT governance and compliance frameworks (e.g., COBIT, NIST, FFIEC CAT, FFIEC IT Handbook) * Proven analytical skills and ability to interpret data and statistics, * Knowledge of bank technology systems/data analysis tools/audit management software The pay range for this position is generally $85,000-$95,000 per year. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Commercial and Small Business Closing Coordinator III will be responsible for completing the due diligence for new loans and modifications, as well as facilitating the loan closing process by preparing closing documents or coordinating with external legal counsel. This position will effectively manage the loan from post customer acceptance through the closing to ensure outstanding customer satisfaction. Essential Functions Order, review and analyze all required third-party vendor documents in relation to the collateral to be held on the loan Thoroughly review and understand approved credit memos Complete all due diligence associated with the satisfaction of loan approval conditions as established by Northwest policies and procedures, as well as customer identification requirements in a timely manner Verify the loans have been approved by the appropriate level of authority Manage the closing process through direct engagement with customer, lender, underwriter, attorney and/or title company. Conduct review of all loan documentation to ensure all legal, credit, collateral, and regulatory requirements are included in the documentation. This may include a wide variety of real estate and commercial documents and contracts, leases, assignments, easement agreements, title reports, appraisals, surveys, mortgage loan documentation, entity formation documentation, partnership agreements and other real estate transaction documentation. Manage title company process on originated loans including reviewing, analyzing title documents and encumbrances, surveys and parcel maps, leases, and purchase agreements. Communicate with the borrower to see that all title requirements are met at closing. Collateral may involve real estate in multiple counties and states. Coordinate the post-closing Legal Review of all loan documents for accuracy and completeness. *Ensure all original documents are scanned and uploaded to the system of record * Compile vital documents for the creation of paper file to be housed in vault * Original documents are received via inter-office, USPS or overnight services * Coordinate any curative actions required by the independent Quality Control/Legal Review. Ensure all documents to be recorded at county level are completed * Record via E-File OR * Send recording to county courthouse with appropriate recording payment Verify all applicable fees have been collected from the borrower and loan proceeds disbursed according to schedule. Send loan specific information to Loan Servicing for core system input and/or verification and maintenance. May be engaged in portfolio management work as needed. Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Qualifications Bachelor's Degree Business, Business Law, or Paralegal Program preferred 2 - 3 years Commercial real estate lending preferred Or 2 - 3 years Loan closing and documentation function in law firm preferred Or 2 - 3 years Experience in title company closing commercial loans preferred This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH • 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH • HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY • 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA • 101 East Main Street Mount Joy, PA 17552 WARREN, PA • 100 Liberty Street Warren, PA 16365 ERIE, PA • 800 State Street Erie, PA 16501 PITTSBURGH, PA • Bellevue 532 Lincoln Avenue Bellevue, PA 15202 • Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN • 11 Municipal Drive Suite 150 Fishers, IN 46037 #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions Conduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planning Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting Daily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans) Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentation Ensure team has complete review of all approved terms and conditions and appropriately documented in accordance with established procedures Ensure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closing Ensure total document and data integrity attributes to comply with CECL data points Meet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs) Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirements Lead and oversee activities related to documentation, and monitoring tasks Train new hires to ensure consistency and standardization in the closing process Engage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's request Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH • 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH • HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY • 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA • 101 East Main Street Mount Joy, PA 17552 WARREN, PA • 100 Liberty Street Warren, PA 16365 ERIE, PA • 800 State Street Erie, PA 16501 PITTSBURGH, PA • Bellevue 532 Lincoln Avenue Bellevue, PA 15202 • Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN • 11 Municipal Drive Suite 150 Fishers, IN 46037 Qualifications Bachelor's Degree Business, Business Law, or Paralegal Program preferred 3 years Commercial Loan experience #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Associate Financial Advisor is responsible for the development of new business and retention of existing relationships while creating and maintaining relationships with centers of influence and business partners. This position supports a Financial Advisor team and assists with new business, managing client relationships, reviewing portfolio performance with clients and completing client service requests. This individual also conducts securities transactions, holds educational branch meetings as required, communicates effectively within team and management and submit required reports in a timely fashion as requested. An Associate Financial Advisor should be in good standing in their community. Essential Functions • Assist with setting personal goals and targets and meet and/or exceed annual production guidelines • Maximize technology tools available and provide required reporting on a timely basis • Cultivate potential referrals from existing clients, Retail offices, Northwest's departments and centers of influence in the community • Complete financial profiles and accurately analyze customer needs and recommend products and services accordingly, taking into account all suitable alternatives • Perform presentations, meetings, account reviews and seminars with prospects and/or clients; coordinate customer documentation and agreements; correspond as necessary • Monitor client accounts and transactions on an ongoing basis • Cross sell other Northwest products and services and provide branch training on a periodic basis • Recommend new marketing initiatives / potential new business opportunities / improvements to internal procedures • Ensure compliance with Northwest Investment Services and broker dealer policies and procedures; obtain continuing education, as required • Ensure compliance with FINRA/SEC regulations and requirements (licensed representatives) • Conduct securities buying and selling as directed by client (licensed representatives) • Review financial/investment markets daily • Establish a presence with your community • Minimize departmental non-payroll costs • Sit in Northwest Bank branch offices assigned by Regional Sales Manager Additional Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education Bachelor's Degree Finance / related degree Work Experience 2 - 3 years relevant experience General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Ability to analyze financial data Knowledge of mutual funds, stocks and bonds Knowledge of investment markets, general economic fundamentals and available products and services Knowledge of Custodian Accounts Knowledge in Investments, IRA's and Estates Knowledge of Fiduciary, ERISA and brokerage account types Knowledge of Employee Benefits Licenses and Certifications Series 7 Life/Accident/Health Series 63 and 65 or 66 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Sr. Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Sr. Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consults with key stakeholders to determine business objectives and success factors. Collaborates with business area to collect, analyze and evaluate information related to business systems. Documents business requirements, functional requirements, and design specifications. Coordinates with the application analyst counterpart to document technical requirements. Analyzes and manages new and existing system utilization by the end user. Assists in the development of training materials to ensure proper usage and highest optimization of the applications. Serves as an expert in business system solutions in alignment with assigned business area. Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources. Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes. Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes. Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed. Fosters strong relationships with supporting vendors, IT teams, and supported business area. Opens and tracks support tickets and feature requests. Responsible for the work effort within assigned applications during acquisitions. Tests new functionality and documents test plans in correlation with the business area. Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking. Maintains a strong understanding of risks and controls of the business area and applications supported. Collaborates with project management on new initiatives within assigned area of responsibility. Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors. Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints. Strong organizational and prioritization skills. Team player with a positive outlook. Excellent analytical, problem-solving and decision-making skills. Demonstrated proficiency in basic computer applications such as Microsoft Office. Ability to learn other banking systems. Ability to effectively use technological resources for meetings, coaching and training. Bachelor's Degree in technology or another related field, or equivalent combination of education and experience required. Minimum five years experience in banking, technology, or another related field required. Strong knowledge of customer and user system experiences required. Advanced technical skills are not required; but knowledge of system components and user experience is highly required. Experience supporting digital banking, electronic banking, commercial online banking including mobile apps required. Experience with deposit and/or loan operations required. Experience with ACH payments, including knowledge of National Automated Clearing House Association (NACHA) file layout and rules required. Must demonstrate experience with leading successful technology projects as well as working with various business lines to achieve optimal results. Experience in creating business requirements, test plans, project plans and other technology project related documentation desired.

Responsible for managing and monitoring daily work flow of assigned residential loan files. The senior underwriter is to make sound decisions within the risk parameters, investor guidelines and WesBanco Credit Policy. ESSENTIAL FUNCTION: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. ESSENTIAL DUTIES AND RESPONSIBLITIES: Managing and monitoring daily workflow of assigned files. Make sound underwriting decisions on loans regarding credit worthiness. Work closely with MLOs, processors and the senior management team. Assist processors and MLOs with complex questions. Ability to review and comprehend complex personal and business tax returns. Consistently meet underwriting milestones as established by the bank. Complete all bank training courses that are required in a timely manner. Must provide exceptional, professional service to mortgage customers, originators, processors and closers. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CERTIFICATES, LICENSES, REGISTRATIONS: FHA delegated underwriter VA automatic underwriter VA staff appraisal reviewer Able to obtain approval from secondary market investors as delegated underwriter if needed OTHER SKILLS AND ABILITIES: Strong customer service skills Ability to process all portfolio and all secondary market loans Ability to review personal and business tax returns to determine qualifying income Strong organizational and management skills Ability to multi-task under sometimes stressful conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree from four year college or university preferred. Minimum of 5 years of residential underwriting experience required. DE/SARS/LAPP highly preferred. Current knowledge of RESPA regulations required. Strong knowledge in FNMA/FHLMC, FHA,VA,USDA programs preferred. Minimum of 5 years of AUS experience required. Experience and proficiency with Encompass software preferred.

The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. Must be detail oriented and have good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. High school diploma or general education degree (GED) required. Associate's Degree in Business, Finance, or Accounting preferred. Customer Service and administrative experience required with payment or bank operations experience preferred.