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Wesley Allen Remote jobs

- 291 jobs
  • Merchandise Clerk-HYBRID

    DSW (Designer Brands Inc. 4.3company rating

    Columbus, OH jobs

    At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and accessories, delivered through a robust omni-channel infrastructure and national wholesale distribution. At Designer Brands, we are committed to fostering a culture of collaboration, innovation, and inclusivity, where each employee's unique perspective contributes to our success. Anchored by our core values of "We Love What We Do," "We Own What We Do," "We Do What's Right," and "We Belong," we continuously drive forward together, building a future where everyone can put their best foot forward. The Opportunity Imagine being at the heart of the fashion retail process-where trends meet execution. As a Merchandise Clerk at Designer Brands, you'll be the behind-the-scenes expert ensuring that the right styles make it from concept to customer. This role is perfect for someone who thrives on organization, loves problem-solving, and wants to be part of a team that shapes what's next in footwear and fashion. This position is hybrid to our Columbus, OH office. What You'll Be Doing Your work will keep our buying team moving forward. Here's how you'll make an impact: Sample & Vendor Coordination * Manage product samples from start to finish, including tracking and timely delivery to the photo studio. * Communicate with vendors to request samples and resolve issues quickly. * Oversee the sample process for marketing turn-ins and ensure digital style accuracy. Data & Process Management * Maintain data integrity for style-level details and update attributes as directed by the buying team. * Complete hierarchy changes and ensure accurate revisions. * Pull weekly reports to keep the buying team informed and aligned. Purchase Order & Inventory Support * Monitor and manage purchase orders, ensuring timely processing by the POM team. * Execute balance cancels and process RTVs promptly. * Collaborate with vendors and internal teams to resolve outstanding issues. Pricing & Merchandising Support * Partner with buyers and planners on weekly price changes. * Enter styles into AP Merch Guide or MAP as needed. What You'll Need Bring your curiosity, attention to detail, and ability to thrive in a fast-paced environment. Here's what will set you up for success: Education * Bachelor's degree in Fashion Merchandising, Business Administration, or equivalent experience. Experience * Prior retail or buying experience preferred. Technical Skills * Intermediate to advanced Microsoft Excel and Word skills. * Familiarity with tools like Jesta, JDA Assortment Planning, or similar merchant systems is a plus * Ability to learn new technical systems. Core Strengths * Strong attention to detail and organizational skills. * Ability to manage priorities and adapt to change effectively. * Excellent communication, collaboration, and problem-solving abilities. Perks and Benefits You'll Enjoy! * Your Sole Well-Being: Our benefits package is crafted with our associates in mind! We support you with benefits like free virtual health care, robust family/fertility benefits, 401(k) w/ match, and more. Explore our offerings at *********************************** * Stride with Flexibility: We offer hybrid and remote work opportunities, giving you the freedom to stay connected, productive, and inspired-wherever you do your best work. * Stepping Up Your Career: Take advantage of training programs, professional development, and education assistance to advance your career with a company that celebrates bold ideas and fresh perspectives. * We are Shoe-Obsessed: Because we know a great pair of shoes can change your day, you'll enjoy 30% off at DSW & com, plus discounts across our family of brands.
    $29k-33k yearly est. 5d ago
  • Associate Graphic Designer/Graphic Designer, Creative Marketing - A&F Co. (Remote)

    Abercrombie and Fitch Co 4.8company rating

    Columbus, OH jobs

    Are you aesthetic-obsessed? Passionate about typography, logo marks, and the perfect color palette? Ready to channel your creativity into shaping the future of a global fashion retailer? At Abercrombie, we're doing just that - and our Creative Department is seeking a Designer with an exceptional eye to join our cause. In this role, the Designer works within the Seasonal Design team on concepting and designing brand campaigns and collateral based on A&F seasonal marketing initiatives. This opportunity is focused on creating and connecting our brand campaigns across all marketing channels, informed by key trends in fashion and the direction provided by creative leads. You'll collaborate closely with Creative Directors, Strategists, Merchants, and Brand Marketing teams to create innovative and on-brand creative for the global Abercrombie & Fitch and Abercrombie kids brands. The best candidates recognize the value of a connected brand experience-seamlessly weaving our digital channels, stores, and events into one cohesive on-trend narrative-and bring a passion for solving problems, influencing across teams, and delivering exceptional, style-driven design. At Abercrombie, you'll be part of a diverse and collaborative team of creative, strategic, and curious individuals who are constantly looking for new ways to learn about our customers and push the envelope in our efforts to inspire them. Candidates should have a true passion for brand storytelling through a fashion lens, an amazing eye for aesthetic and layout, and strong communication and organizational skills. As a member of our creative team, you'll be encouraged to push boundaries and stay curious in leading Abercrombie & Fitch forward. This position is remote, and will report directly to our Senior Art Director. What Will You Be Doing? Working closely within the Seasonal Design team to concept and implement a cohesive visual language that captures the brand's evolving fashion and lifestyle story each season. Partnering with creative leads, strategists and merchants to visualize and execute design solutions across all brand touchpoints including our stores and digital channels Collaborating with photo art directors and copywriters to craft elevated visual storytelling that brings fashion trends and lifestyle moments to life within product campaigns. Maintaining consistent on-brand creative standards using a brand style guide Managing design workflow and deadlines within a fast-paced and collaborative environment Contributing to seasonal and campaign kick-off presentations with department and company leadership Maintaining an intimate understanding of the brand DNA, the Abercrombie customer and staying up-to-date on fashion and industry trends and other retail brands as they pertain to A&F's competitive landscape Utilizing a strong sense of team-orientated, positive, proactive and project driving skills on a daily basis What Do You Need to Bring? Bachelor's degree in Graphic Design, Marketing, or related field required 2+ years of experience within a high-paced, cross-functional creative environment, preferably within Marketing/Fashion Retail Experience working in an iconic, branded environment for an international organization A strong portfolio of relevant design work showcasing abilities across multiple platforms from print to digital Strong design and conceptual skills with a good understanding of typography and layout for digital/mobile media Experience communicating and collaborating within a creative marketing team Proficiency in a variety of rapid prototyping and design tools including Figma and Adobe Creative Suite Experience with motion graphics and Adobe After Effects a plus Must be organized, self-motivated, and passionate about branding and the e-commerce landscape Our Company Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, YPB, Hollister and Gilly Hicks. At A&F Co., we're here for our associates, customers and communities on the journey to being and becoming who they are - and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas. Our Values We lead with purpose and always put our people first, which is evidenced by our Great Place to Workā„¢ Certification, as well as being a 2021 recipient of Fortune's Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Incentive bonus program 401(K) savings plan with company match Annual companywide review process Flexible spending accounts Medical, dental, and vision insurance Life and disability insurance Associate assistance program Paid parental and adoption leave Access to fertility and adoption benefits through Carrot Access to mental health and wellness app, Headspace Paid Caregiver Leave Mobile Stipend Paid time off & one paid volunteer day per year, allowing you to give back to your community Work from anywhere (Mondays and Fridays are ā€œwork from anywhereā€ days for most roles & six work from anywhere weeks per year) Seven associate wellness half days per year Onsite fitness center Merchandise discount on all of our brands Opportunities for career advancement, we believe in promoting from within Access to multiple Associate Resource Groups Global team of people who will celebrate you for being YOU! Additional Information ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $55,000 - $80,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.
    $55k-80k yearly 22d ago
  • Supply Chain Analyst - Unilever Prestige (Contract)

    Unilever 4.7company rating

    Seattle, WA jobs

    **Department:** Prestige Business Development START YOUR APPLICATION (***************************************************************************************************** **Supply Chain Analyst, Unilever Prestige (Contract)** Unilever Prestige is the Luxury Beauty division of Unilever that holds eight companies/brands: Dermalogica, Murad, Living Proof, Hourglass, Tatcha, Paula-s Choice, K18 and Garancia. The businesses have a global footprint, are omni-channel in nature and with a heavy index to e-commerce and direct to consumer offerings. Our brands blend luxury physical in-store experiences with digitalized e-commerce offerings including digital technologies embedded within product offerings. It operates a unique organizational model that places high emphasis on independence, entrepreneurship, and speed, all rooted in individual breadth and depth of capability. The division is one of Unilever-s key strategic bets and has seen consistent double-digit growth through both organic and M&A growth. **The Opportunity:** We are looking for a curious, detail-oriented, and results-driven **Supply Chain Analyst** to join our growing team. This role is an exciting opportunity for an early-career professional to develop analytical capabilities in a dynamic, fast-paced environment. You will play a key role in supporting strategic cost improvement initiatives across the Unilever Prestige division by providing robust data analysis and operational insights. You will report to the Business Analytics Manager and work cross-functionally with Supply Chain, Finance, Procurement, and R&D to enable data-driven decisions that reduce business waste, optimize logistics, support procurement initiatives, and accelerate transformation projects. **Roles and Responsibilities:** **_Support Cost Improvement Initiatives_** + Assist in tracking and quantifying business waste reduction, logistics cost savings, and procurement savings opportunities. + Collaborate with cross-functional teams to gather and validate data inputs for ongoing and new initiatives. + Perform detailed analysis using Excel, SQL, Power BI, and other tools to support supply chain cost improvement efforts. **_Project Based Support_** + Help monitor key transformation and savings projects, including business case development and benefit tracking. + Contribute to the preparation of presentations for leadership reviews and business updates. **_Data Infrastructure Contribution:_** + Work with the IT data team to extract and ready the data to support key initiatives. + Support in the structuring of data warehouse use-cases by performing consolidation requirements and mapping efforts. **_Cross-Brand Collaboration:_** + Build trust with brand partners by answering four key questions (Why, Who, Where, When) to encourage productive and effective communication. + Work with the brand teams and central to harmonize data formats and methodologies across diverse systems and processes. **What we are looking for:** + Bachelor's degree in Business, Supply Chain, Finance, Engineering, Data Analytics or a related field. - 3+ years of experience in an analytical, operations, or supply chain-related role (internships included). - Strong proficiency in Microsoft Excel; Working knowledge of Power BI. Data bricks or SQL exposure are a plus. - Basic understanding of supply chain functions such as procurement, logistics, or inventory management. - Analytical mindset with a strong attention to detail and data accuracy. - Ability to communicate effectively across functions and levels of the organization. - Self-starter who thrives in a fast-paced, entrepreneurial environment. - Eagerness to learn and grow within a dynamic team. - Beauty, CPG, or ecommerce experience a plus, but not required. **This is a fully remote role with Dermalogica as the employer and on its employment terms. The expected annual base salary range for this position is $7** **5** **K to $85K. The exact base salary is determined by various factors including experience, skills, education, and budget. The role is slated to run minimum of one year with reassessment for the second year as a permanent position or possible alignment with other opportunities within Unilever Prestige.** Apply now and become a key contributor to the Unilever Prestige growth trajectory! _Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed._ START YOUR APPLICATION (*****************************************************************************************************
    $85k yearly 32d ago
  • Senior Director, Product Management

    Unilever 4.7company rating

    Seattle, WA jobs

    **Where Trust Leads, Bold Ideas Grow, and Community Thrives** Paula's Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: + **Build Trust:** We set the standard for skincare, transparency, and shared knowledge. + **Be Bold:** We lead through innovation and by challenging the status quo. + **Act with Kindness:** We operate with respect and care-for our customers, colleagues, and the planet. + **Create Community:** We believe in the power of connection-whether educating customers, supporting each other, or giving back, we grow stronger together. Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive-personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage: + Generous paid time off, including time off to volunteer + Learning and development resources to support personal and professional growth + Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products + Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post) + Great location - for roles that are hybrid or fully onsite, we're in the heart of Seattle's beautiful International District + Did we mention we're a dog-friendly office? Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you're inspired by transparency, driven to make an impact, and eager to help foster community-we'd love to have you join us. **How you'll have an impact at Paula's Choice:** At Paula's Choice, we're on a mission to transform the way people discover, shop, and experience skincare online. We're searching for a Senior Director of Product Management to lead our global eCommerce, personalization, and guided commerce initiatives. This senior leader will own the product vision, strategy, and roadmap for delivering best-in-class digital shopping experiences that drive revenue, retention, and loyalty across DTC and omnichannel platforms. This role will lead a team of product managers and partners cross-functionally with UX, Engineering, CRM, Data Science, and Marketing to bring innovation to life. From AI-powered personalization and diagnostic tools to seamless guided shopping journeys, you will create experiences that make every customer interaction feel uniquely tailored and high-value. You'll shape the future of a prestige beauty brand at a pivotal moment of global digital transformation. **As Senior Director of Product Management, a typical day might include a mix of the following:** + **Own the Product Strategy & Roadmap:** Define and execute the multi-year product strategy for Paula's Choice global eCommerce platform, personalization, and guided commerce experiences. + **Champion Personalization:** Drive adoption of AI-driven product recommendations, diagnostics, and customized routines that increase conversion, AOV, and lifetime value. + **Build Guided Commerce:** Develop intuitive shopping tools (quizzes, consultations, membership integrations, routine builders) that simplify decision-making and elevate the customer journey. + **Lead & Inspire Teams:** Manage, coach, and scale a high-performing team of product managers and cross-functional pods, ensuring agile ways of working and a culture of innovation. + **Cross-Functional Leadership:** Partner with global stakeholders in Marketing, CRM, Engineering, Creative; Retail to deliver connected, customer-first experiences across DTC, Amazon, and Sephora. + **Measure What Matters:** Establish success metrics, oversee experimentation frameworks, and use data to inform decisions and demonstrate ROI of product investments. + **Future-Proof Our Experiences:** Stay ahead of trends in personalization, AI, and guided commerce to identify opportunities for differentiation and long-term competitive advantage. **The Details:** + Location: We are based in Seattle, WA. While we prefer local candidates, we are flexible on location + Hours: Typical business hours, flexibility required + Physical requirements: Ability to handle both long periods of sitting and long periods of screen time + Travel requirements: Up to 25% **What you'll bring to the table:** + 10+ years of progressive product management experience in eCommerce, with at least 5 years in a leadership role. + Deep expertise in digital product strategy, personalization platforms (e.g., CDPs, recommendation engines), and guided commerce. + Proven track record of launching scalable, customer-facing products that drive measurable revenue and retention impact. + Experience managing and mentoring product teams in agile environments. + Strong technical fluency; able to translate business needs into requirements for engineering and data science. + Analytical mindset with experience in A/B testing, KPI development, and incrementality testing. + Excellent communication, executive presence, and stakeholder management skills. **What can help you really stand out:** + Experience with global eCommerce platforms such as Shopify Plus, SFCC, or similar. + Hands-on knowledge of AI/ML applications in personalization, guided commerce, or loyalty ecosystems. + Background in beauty, skincare, or CPG industries. + Strong understanding of omnichannel commerce and marketplace dynamics (Amazon, Sephora.com, etc.). **Approximate Salary Range Based on Experience and Location:** **$215,000 - $225,000 USD/annually** \#LI-NG1 Paula's Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan. Paula's Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work. _Please note:_ _At any time, with or without notice, Paula's Choice reserves the right to add/delete/change the position's requirements._ _If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at_ _************************_ _. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses._ _We take your privacy seriously. For details please see our Privacy Notice (********************************************************************* ._ As set forth in Paula's Choice Skincare's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
    $215k-225k yearly 54d ago
  • Business Systems Analyst WMOS

    Vestis 4.0company rating

    Sparks, NV jobs

    Responsibilities/Essential Functions: Collaborate with cross-functional teams to gather and analyze business requirements. Support and enhance Manhattan Associates WMOS and Active systems. Develop and execute SQL queries for data analysis, reporting, and troubleshooting. Perform system configuration, testing, and deployment in Linux environments. Manage and support SOTI MobiControl for mobile device management. Troubleshoot and maintain RF guns and printers used in warehouse operations. Document business processes, workflows, and system specifications. Provide end-user training and support for new system implementations and upgrades. Identify opportunities for process improvement and automation. Oversee vendor relationships related to technologies, services, and solutions supporting enterprise functions. Ensure accurate and efficient governance policy development and adherence across systems and processes. Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.) Perform all additional duties and responsibilities based on the direction and guidance of supervisor Knowledge/Skills/Abilities: Proven experience with Manhattan Associates WMOS (2017 / 2020) and Active platforms. Strong proficiency in SQL for troubleshooting, data manipulation and reporting. Working knowledge of Linux operating systems and command-line tools. Experience with SOTI for mobile device management. Familiarity with RF guns and printers in a warehouse or logistics environment. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and manage multiple priorities. Skilled and proficient in MS Office O365 suite (i.e. Word, PowerPoint, Excel, SharePoint, Teams, Communications Tools, etc.) Willingness to seek out and implement coaching, suggestions, and guidance from others Working Environment/Safety Requirements: Ensure necessary working environment and capabilities to effectively carry out responsibilities if working from a non-Vestis location (remote work) Ability and willingness to handle work related issues during all hours of the day, every day of the week, understanding the responsibility of our organization's requirement for 24/7 production support Ability, willingness, and flexibility to travel as needed for approved work purposes in accordance with project and management schedules Experience/Qualifications: Bachelor's degree in computer science, Information Systems, or related field. Experience in supply chain, logistics, or warehouse operations. Knowledge of integration tools and APIs. Be legally able to work in the United States: U.S. Citizen or Legal Resident License Requirements/Certifications: Valid U.S. drivers license preferred (for rental cars when applicable) Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 120 hours of vacation 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. Compensation: The salary rate for this position ranges from $75,000 to $90,000, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
    $75k-90k yearly 60d+ ago
  • Quality Control Coordinator

    Unilever 4.7company rating

    Seattle, WA jobs

    **Where Trust Leads, Bold Ideas Grow, and Community Thrives** Paula's Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: + **Build Trust:** We set the standard for skincare, transparency, and shared knowledge. + **Be Bold:** We lead through innovation and by challenging the status quo. + **Act with Kindness:** We operate with respect and care-for our customers, colleagues, and the planet. + **Create Community:** We believe in the power of connection-whether educating customers, supporting each other, or giving back, we grow stronger together. Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive-personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage: + Generous paid time off, including time off to volunteer + Learning and development resources to support personal and professional growth + Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products + Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post) + Great location - for roles that are hybrid or fully onsite, we're in the heart of Seattle's beautiful International District + Did we mention we're a dog-friendly office? Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you're inspired by transparency, driven to make an impact, and eager to help foster community-we'd love to have you join us. **How you'll have an impact at Paula's Choice:** This position plays a vital role in supporting quality control objectives to meet growing operational demands and strategic business objectives. In this role you will work directly with a variety of internal teams and external partners to support quality processes related to value added services and production releases. You will also be instrumental in resolving quality issues and maintaining resources. To thrive in this role, you will enjoy working both independently and collaboratively, have great attention to detail, think critically, be inquisitive, and have strong communication skills. **As a Quality Control Coordinator, a typical day might include a mix of the following:** + **VAS Inspections:** Conduct thorough inspections of Value Added Services (VAS) work and review all components for accuracy and functionality to ensuring that only high-quality products proceed through the supply chain. + **Bulk & Finished Good approvals/documentation:** Review and disposition bulk and finished goods ensuring compliance with internal standards and regulatory requirements. + **Amazon Production Quality Inspections:** Oversee quality inspections and documentation review for Amazon orders to maintain marketplace compliance and meet strict retailer standards. + **Sample Review and Inspections:** Review and inspect samples to validate product quality before mass production, minimizing the risk of widespread defects. + **Retention sample processing:** Process and manage retention samples ensuring that goods are available for future quality investigations or regulatory inquiries. + **Communication with suppliers and contract manufacturers:** Maintain clear and consistent communication with suppliers and contract manufacturers in order to resolve quality concerns promptly and maintain strong business relationships. + **Other responsibilities as assigned by your manager** **The Details:** + **Location: Hybrid - Kent Warehouse 3 Days a Week, Seattle HQ - In Office 2 Days a Week. Must be responsible for own transportation.** + Hours: Typical PST business hours, some flexibility required + Physical requirements: Ability to both sit and handle screen time for long periods of time & ability to lift up to 25 pounds + Travel requirements: Up to 5%, may vary **What you'll bring to the table:** + Associate degree in Chemistry or a related scientific field (bachelor's degree preferred) or equivalent Quality Control experience + Extremely detail oriented and self-motivated + Previous inspection experience + Strong independent worker + Excellent oral and written communication skills + Proficiency in Microsoft Office programs such as Outlook, Excel, Word, PowerPoint, and Teams. **What can help you really stand out:** + Basic laboratory skills or general science knowledge + Previous experience with Good Manufacturing Practices + Experience with SmartSheets **_Approximate Salary Range Based on Experience and Location:_** **_$55,000 - $60,000 USD/annually_** _\#LI-NG1_ Paula's Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan. Paula's Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work. _Please note:_ _At any time, with or without notice, Paula's Choice reserves the right to add/delete/change the position's requirements._ _If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at_ _************************_ _. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses._ _We take your privacy seriously. For details please see our Privacy Notice (********************************************************************* ._ As set forth in Paula's Choice Skincare's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
    $55k-60k yearly 5d ago
  • Sales Development Representative - Healthcare Software - REMOTE!

    Datacare Corporation 3.1company rating

    Las Vegas, NV jobs

    Full-time Description Sales Development Representative - Work From Home! Work Specifics: Full-time, Non-Exempt position, Fully Remote; Monday - Friday 8 am - 5 pm local time Are you a natural connector who loves starting conversations and creating opportunities? Step into a high-impact role where you'll introduce decision-makers to powerful SaaS solutions that transform the workers' compensation ecosystem. If you're excited to grow your career in healthcare SaaS , we want to meet you. What You'll Do: Engage and qualify prospects in a vital healthcare technology sector Conduct outbound prospecting efforts to generate new leads through various channels such as cold calling, email outreach, social selling, and networking. Schedule and coordinate software demo meetings between qualified prospects and the sales team. Research and identify key decision-makers within target organizations to initiate contact and build relationships. Utilize CRM software to manage lead information, track activities, and maintain accurate records of interactions. ? Why You'll Love This Role: Be part of a mission-driven team modernizing workers' comp through technology Clear growth pathways in SaaS sales and healthcare solutions A collaborative environment where your wins are noticed and celebrated Your outreach directly drives better outcomes for injured workers and more efficient workflows for clients Who You Are: A confident communicator who thrives on conversation Organized, proactive, and motivated by goals Tech-savvy and curious about how SaaS improves the workers' comp industry Ready to make an impact in a fast-moving, essential field Pay and Perks: Base Pay $20-30/hr depending on experience, certifications and location Commission structure - 2 ways! Medical, dental, vision insurance 401K PTO and paid holidays *Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better. * Requirements Experience in workers' compensation, third-party administration, healthcare, or managed care industries preferred 1-2 years of previous experience in sales, business development, or lead generation Cold calling: 1 year Strong communication skills with the ability to articulate value propositions and engage prospects effectively. Self-motivated and results-oriented with a proactive mindset and a drive to succeed. Positive attitude with a passion for a career in sales Excellent organizational skills with the ability to prioritize tasks and manage time effectively. Familiarity with CRM software (e.g., Salesforce) and proficiency in Office Suite (e.g. Microsoft). Knowledge of the workers' compensation industry or healthcare sector is a plus. Physical Requirements: Candidates must be able to sit most of an 8-hour day except for lunch and break times. The candidate must be able to keyboard for most of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. The candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. The candidate must be able to provide and confirm a safe home office environment. A home office must be HIPAA compliant.
    $20-30 hourly 39d ago
  • AL Telecounselor

    New Season 4.3company rating

    Montgomery, AL jobs

    TELECOUNSELOR I New Season For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. New Season operates a number of nationally recognized and accredited methadone treatment centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives. We take great pride in treating our patients with dignity and respect in each phase of their treatment experience. We are looking for a Telecounselor I to serve the community with our team. Job Summary: Telecounselors provides individual counseling services via a HIPAA compliant, synchronous video platform to patients within New Season's clinics across the United States. Telecounselors may be eligible to work remotely and must adhere to assigned schedules dependent on their clinic assignments and patient needs. Team members work within a multidisciplinary treatment team consisting of the Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being. Essential Functions: * Performs individual counseling with assigned patients via synchronous video communication. * Educates patient in all aspects of treatment, corresponding health issues and steps to recovery. * Maintains a performance standard of 50% of hours worked spent in direct one on one patient contact each month. * Completes patient telecounseling screening, psychosocials, DAP notes, individualized treatment plan, reassessments and all other program related documentation within the required time frames. * May work with patients to complete intake, admission, discharge and transfer paperwork. * Documents patient progress and completes organization and state mandated forms in the identified electronic health record and any other required systems. * Maintains file compliance in accordance with policy and procedure and completes timely correction to any documents or files that are found to be out of compliance. * Identifies any clinical/case management needs and works to address those needs. * Establishes and maintains communication with assigned clinic leadership and support staff; responding to all emails within one (1) business day and maintaining a live updated shared calendar for patient scheduling purposes. * Reports patient abuse, neglect and exploitation as required. * Reports patient grievances as required. * Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation. * Ensures the reading and understanding of the General, program and state specific Policy and Procedures Manuals. * Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA). * Is responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements and program needs. * Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations. * Participates in all staff meetings and assigned clinic treatment team meetings as scheduled. * Actively participates in both individual and group supervisions as scheduled. * Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies. * Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company. * Performs other tasks as assigned by clinic, region or corporate leadership. Minimum Qualifications: * Education/Licensure/Certification: * Qualified candidates will have a Master's degree in a Human Services related field. It is preferred that candidates hold current independent counseling license (LMHC, LCSW, LMFT or equivalent) in the state that they will support at the time of hire, with at least 1 year at current license level; however consideration may be given to candidates who are current Registered Interns under active supervision and will obtain unrestricted licensure in the state that they will support within 90 days of hire. * Experience Required:Knowledge and background in Substance Abuse and/or Telecounseling Services is preferred. * Skill and Ability: * Possess excellent interpersonal and communication skills * Be able to multitask, work independently, prioritize, and be dependable and reliable * Possess basic mathematics skills Benefit Highlights: * Eligible for remote work environment * 3 weeks of PTO * Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance * FSA's and Teladoc services * Life Insurance * Short/Long Term Disability * 401K with Matching Job or State Requirements AL licensed counselor ie LISCW, LPC, LMFT
    $25k-29k yearly est. 32d ago
  • Engineer, Java - Supply Chain Technology (Remote)

    Abercrombie and Fitch Co 4.8company rating

    Columbus, OH jobs

    At Abercrombie & Fitch, quality is in our roots and we're on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand's legacy. Information Technology at Abercrombie & Fitch is fundamental to designing, sourcing, developing, and delivering fashion forward merchandise to our customers. We are committed to implementing new strategic and systematic approaches to generate dynamic technology solutions for our growing business. This position will be responsible for supporting our Domestic Retail Warehouse Management System processes. This individual will work with our business partners to enhance warehousing process and support day-to-day activities. They will be responsible for application support, design/analysis, estimating, coding, testing, application performance, documenting all code, and maintaining/upgrading existing applications. We're seeking a candidate that is constantly challenging the status quo and seeking out innovation in an ever-evolving retail environment. What Will You Be Doing? Analyzing, defining, and documenting technical requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls. Design and coding of program business logic, mobile-web or desktop-web screen layouts, printed forms, and interfaces with other systems. Taking part in peer design and code reviews. Analyzing code, configuration, data, and logs to find causes of errors and revises applications as needed. Provide testing support during the testing phase and help in troubleshooting issues that come up in testing. Providing on-call support for end users of the system and responds to reports of system malfunctions. Developing accurate estimates and assisting other team members with the estimation process. Building and tuning monitors and reports. Planning and execution of production code deployments. Monitoring performance of applications on an on-going basis and providing support to those applications. What Do You Need To Bring? 3+ years of application development experience on the Java 8 platform or later using object-oriented concepts, patterns, and practices. Experience in development and support of WMS applications, preferably RDM and/or Manhattan. Technical experience with an RDBMS (Oracle, SQL Server, MySQL), SQL, PL/SQL, JSON, and Unix commands. Experience using a Java web application framework (ThymeLeaf, SpringBoot, Struts2, Spring MVC, Spring REST, GWT, etc.) Experience using a Java Enterprise Edition (JEE) server -- Apache Tomcat or Oracle WebLogic. Experience using and interacting with SOAP and Restful APIs. Experience with front-end web concepts and technologies: ReactJS, CSS, HTML, JSP, JavaScript. Experience building automated unit tests (JUnit) in a continuous integration development project. Great communication skills both written and verbal, ability to coordinate with clarity and brevity at both a business and technical level. Bachelor's degree in Management Information Systems (MIS), Computer Science (CS)/Computer & Information Science (CIS), or a related field. Our Company Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Benefits & Perks As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Incentive bonus program Annual companywide review process Flexible spending accounts Medical, dental and vision insurance Life and disability insurance Associate assistance program Paid parental and adoption leave Access to fertility and adoption benefits through Carrot Access to mental health and wellness app, Headspace Paid time off and one paid volunteer day per year, allowing you to give back to your community Work from anywhere (Mondays and Fridays are ā€œwork from anywhereā€ days for most roles and six work from anywhere weeks per year) Seven associate wellness half days per year Merchandise discount on all of our brands Opportunities for career advancement, we believe in promoting from within Access to multiple Associate Resource Groups Global team of people who will celebrate you for being YOU! Additional Information ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $87,000 - $107,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.
    $87k-107k yearly 25d ago
  • B2B Data Entry Clerk

    Cellular Sales 4.5company rating

    Knoxville, TN jobs

    Cellular Sales B2B Data Entry Clerk Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, innovative, and responsible people who enjoy helping others. This is a hybrid position - with some work from home potential. About the Team The Business Support Team comes alongside business reps nationwide to act as a liaison between customers, B2B reps and Verizon Customer Service to resolve account needs. Our main goal is to provide an outstanding experience for our clients. This position primarily focuses on updating and maintaining the databases used by the Business Support Team. What you'll do: Maintain database by entering new information and updated existing customer and account information. Utilize database to pull reporting and provide information. Daily use of Word, Excel, Salesforce, and spreadsheets. What we're looking for: Adaptability: Maintaining effectiveness in reaching set goals by adapting to changing circumstances, tasks, responsibilities, and people. Attention to detail: Taking responsibility for a thorough and detailed method of working. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and implications of decisions on other components of the organization. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Desire to Succeed: taking the initiative to utilize the knowledge given in new and innovative ways. Education and Experience: High School diploma or equivalent experience required. Proficient in Microsoft Excel and Outlook Basic typing and computer skills required Experience with outbound calling preferred What We Offer: Base Pay of $17/hr. Health, Vision, and Dental Insurance 401k matching Health and Wellness Program Discount on Verizon services Employee Assistance Program Onsite gym and walking trail Schedule: This is a full-time position. Our department is open 8:00 a.m. to 6:00 p.m. Monday through Friday. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $17 hourly Auto-Apply 60d+ ago
  • Content Coordinator

    IFG 3.9company rating

    Redmond, WA jobs

    1. General - Job Title: Mid -Level Visual Designer - Type: Contract - Level: Mid -Level - Location: Remote - Workplace: Fully Remote - Duration: ASAP to June 30th, 2024, with strong potential for extension 2. About the job - How would you incorporate storytelling and visual design to deliver impactful communications? - How do you collaborate with teams to create high -quality presentations for customers and executives? - How do you stay updated with the latest trends in graphic design and storytelling? - How do you manage tight deadlines and ensure the quality of your work? - How would you contribute to branding and creating a cohesive visual identity? Do such questions intrigue you? 3. Summary of the opportunity - Client Overview: We are hiring for a technology company that focuses on AI and various other tech innovations. - Role Summary: As a Mid -Level Visual Designer, you will be responsible for creating compelling visual designs and storytelling elements for a team that supports communication and storytelling within the organization. Your designs will be used in presentations, newsletters, and various other mediums. 4. What are the key responsibilities? - Craft official team communications in collaboration with director -level designers. - Develop stories for different audiences. - Create presentation templates for internal and external high -ranking executives. - Manage the online knowledge repository, ensuring up -to -date materials. - Help promote the team brand throughout the company. - Provide feedback and actively participate in creative discussions. - Meet project deadlines and goals. 5. What experience are we looking for to drive success? - MUST -Have Skills and Qualifications: - 5+ years of experience in graphic design utilizing Adobe Photoshop/Suite - 5+ years of experience with design tools such as Figma - 5+ years of experience in storytelling using Microsoft Office 365 suite - Preferred Skills and Qualifications: - Previous experience in a collaborative team environment - Familiarity with generative AI applications 6. So calling all top performers - Exciting Opportunity: This role presents an exciting opportunity to work with a highly collaborative team and contribute to impactful projects in the field of technology and AI. - Competitive Compensation: Competitive hourly rate offered. - Application Process: To apply for this role, please send your resume and portfolio showcasing your graphic design and storytelling work to *******************. Please ensure that your application provides accurate information. - About this posting: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment. - Equal Employment Opportunity: We are committed to diversity and inclusion and encourage diverse candidates to apply. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In conclusion: Don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today! Please feel free to drop in your resume at *******************.
    $57k-78k yearly est. Easy Apply 60d+ ago
  • People and Culture Global Portfolio Manager

    Unilever 4.7company rating

    Seattle, WA jobs

    **Where Trust Leads, Bold Ideas Grow, and Community Thrives** Paula's Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: + **Build Trust:** We set the standard for skincare, transparency, and shared knowledge. + **Be Bold:** We lead through innovation and by challenging the status quo. + **Act with Kindness:** We operate with respect and care-for our customers, colleagues, and the planet. + **Create Community:** We believe in the power of connection-whether educating customers, supporting each other, or giving back, we grow stronger together. Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive-personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage: + Generous paid time off, including time off to volunteer + Learning and development resources to support personal and professional growth + Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products + Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post) + Great location - for roles that are hybrid or fully onsite, we're in the heart of Seattle's beautiful International District + Did we mention we're a dog-friendly office? Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you're inspired by transparency, driven to make an impact, and eager to help foster community-we'd love to have you join us. **How you'll have an impact at Paula's Choice:** The People and Culture Global Portfolio Manager is responsible for leading and managing a strategic portfolio of global People & Culture initiatives that align with the organization's mission, values, and business objectives. This role ensures the successful delivery of people-focused programs across regions, including transformation projects, culture and values initiatives, talent development, and digital HR innovation. The role works directly with the VP, Global People & Culture for prioritization, governance, and execution of key people and culture projects that stretch across the global footprint. **As a P&C Global Portfolio Manager, a typical day might include a mix of the following:** **Strategic Portfolio Management** + Manage the global People & Culture (P&C) project portfolio, ensuring alignment with business strategy and HR transformation goals. + Oversee project governance, prioritization, and resource allocation across regions. + Track progress, manage risks, and report on portfolio performance to senior leadership. **Transformation & Change Leadership** + Drive global HR transformation initiatives, including digital HR systems, process redesign, and organizational change. + Support change management needs for implementations and cutovers ensuring cultural alignment and smooth transitions. + Champion continuous improvement and innovation in HR practices. **Stakeholder Engagement & Communication** + Collaborate with regional HR leaders, business units, and executive stakeholders to ensure alignment and buy-in. + Facilitate cross-functional collaboration and knowledge sharing across global teams. + Develop and deliver clear, consistent communications on organizational changes, portfolio progress, program launches, and outcomes. **Data & Insights** + Use data and analytics to inform decision-making, track KPIs, and identify opportunities for improvement. + Maintain a central source of truth for all global P&C initiatives, ensuring transparency and accountability. **Organization Design and Development** + Promote a culture of inclusion, engagement, and high performance. + Support the development and implementation of global DEI strategies. + Act as a thought partner to senior HR and business leaders on strategic people topics. **The Details:** + We are based in Seattle, WA. Flexible to location, but local candidates are preferred. + Hours: Typical PST Business Hours with flexibility + Physical requirements: Ability to handle both sitting and screen time for long periods of time + Travel requirements: ~5% **What you'll bring to the table:** + Bachelor's or Master's degree in Human Resources, Business Administration, Organizational Development, or related field. + 8-10+ years of progressive HR experience, with at least 3-5 years in a global or portfolio management role. + Proven experience leading complex, cross-border HR projects or transformations. + Growth mindset and curiosity with an eagerness to learn about other cultures and work environments. + Comfortable with ambiguity, working autonomously, and providing recommendations on how to proceed. + Excellent project management, communication, and stakeholder engagement skills. + Experience with HRIS, project management tools, and data analytics platforms. **Approximate Salary Range Based on Experience and Location:** **$115,000 - $130,000 USD/annually** _\#LI-NG1_ Paula's Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan. Paula's Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work. _Please note:_ _At any time, with or without notice, Paula's Choice reserves the right to add/delete/change the position's requirements._ _If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at_ _************************_ _. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses._ _We take your privacy seriously. For details please see our Privacy Notice (********************************************************************* ._ As set forth in Paula's Choice Skincare's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
    $115k-130k yearly 5d ago
  • Strategic Pharmacy Analyst

    Rxbenefits 4.5company rating

    Huntsville, AL jobs

    RxBenefits is hiring! We are adding a Strategic Pharmacy Analyst to our growing Business Development team. The Analyst will work closely with our Business Development team to achieve sales goals. The Analyst may work remotely or in our Birmingham, AL headquarters. The enhanced Strategic Pharmacy Analyst (SPA) team will expand and deepen the relationship between the Business Development (BD) team, the SPAs, and our Employee Benefit Consultants (EBC). The SPA will be assigned to support two Business Development Executives and their assigned Employee Benefit Consultants. The SPA is responsible for all activities related to supporting the sales process once an analysis is verified to be correct and released. Job Responsibilities Include: + Operate as the central project manager for the business on new opportunity prospects, playing a pivotal role in connecting Brokers, BDEs, Implementation, AM, Legal, Pricing and Analytics, Finance, Marketing, Product Team, SLT, and ELT in support of closing new business. + Manage the life cycle of Financial Analyses, RFPs, Comp Analyses, Patient Assistance Programs (PAP) Reports, and/or additional presentation documents for multiple BD partners and Brokers with a multitude of changing variables, reporting needs, communication styles, and marketing agreements. + Lead multiple small teams with RxBenefits BDEs and Financial Analysts to manage each new opportunity project from beginning to closed status employing high level soft skills, a proactive mindset, and ensuring the results are communicated with the highest impact externally. + Validate differing types of datasets from dozens of medical vendors and dozens of PBMs to ensure it meets the requirements for our comprehensive financial and clinical modeling. + In coordination with small teams, ensure the timely delivery of accurate, group specific Financial Analyses, PAP Reports, Clinical FAES, and/or additional reporting/documentation. + Be the SME on the repricing process, results, and applicability to our modeling inclusive of discount guarantees, discount schedules, channel management, B/G classifications, specialty designations, rebate eligibility, utilization trend, Utilization Management (UM) implications, Manufacturer Copay Assistance Programs (MCAP), PAP, and clinical appropriateness in alignment with RxBenefits and PBM partner products. + Be the SME on the formulary disruption process, results, and applicability to our modeling inclusive of the incumbent designations, network disruption, RxBenefits designations, formulary exclusion impact, member impact, and formulary alternatives in connection with new prospect benefit plan designs. + Be the SME on hundreds of RxBenefits pricing schemes and their applicability based on pricing models, formulary options, retail networks, maintenance program selections, specialty networks, fees, plan tier structure, new prospect member size, marketing agreements, broker commissions, and drug utilization. + Be the SME on dozens of medical vendor/PBM contracts including utilization rules, B/G classification, discount applicability, rebate/fee credit applicability, contract term penalties, discount/rebate exclusions, UM terms, MCAP products, PAP, third party specialty arrangements, and their applicability on our modeling. + Apply knowledge gained from repricing, formulary disruption, contract language, group size, claim utilization, clinical trend, and appropriate pricing scheme to deliver a custom RxBenefits Financial Analysis for every new opportunity prospect. + Maintain flexibility with constantly changing RxBenefits PBM drug lists and the effects this has on formulary tier changes, specialty designations, LDD designations, UM components, clinical outcomes, and MCAP outcomes and their relation to specific financial, clinical, and member impacts for new opportunities. + Maintain the resources needed to apply pricing, commission structures, and properly branded reporting for dozens of broker partners with custom level service from RxBenefits. + Produce ad hoc reporting for BD, Brokers, and various RxBenefits team members using advanced Microsoft Excel skills (vlookups, pivot tables, etc.) to answer a broad range of questions around reprice, disruption, and member impacts for new opportunities with varying degrees of urgency to close business. + Become the SME on new RxBenefits Product offerings in a detailed level to communicate the impacts on new prospect opportunities to BD teammates and Broker clients. + Help prepare BDEs for finalist presentations and work with marketing on presentations. + Become comfortable and ready to present Financial Analyses and associated GTM documents with ease and a delivery that exudes confidence around pricing, UM caveats, Clinical Products, and formulary disruption down to the single claim detail. + Own and manage the new opportunity SalesForce (SFDC) life cycle from the analyze stage through the coordinated hand-off of closed won groups including the broker account, employer account, group plan, SOLD form, required attachments, and all the fields needed to create a smooth transition for the group as a new employer client. + Employ expert use of SFDC reporting and dashboards to manage new opportunities through the sales pipeline, provide ad hoc connectivity information for BD and brokers, and ensure the new prospect opportunity URL contains all group information as the central location for multiple RxBenefits departments. + Work with the BD team to update SFDC and key activity metrics for their assigned territories. + Responsible for transitioning closed won groups into a client record for Account Management (AM) and Implementation including the initial gathering of information for the Implementation team. These responsibilities may extend further into the implementation process. + Help prepare BDEs for each finalist meeting and work with marketing on presentations when appropriate. _Key Success Measures:_ + Business Development Team's performance against sales metrics. + Ensure the accuracy of delivered Financial Analyses. + Facilitate Financial Analysis review calls with EBC. + Manage pricing refreshes for prior opportunities. + Contribute heavily toward the addition of new business. + Work closely with RFP proposal writer to ensure the accurate and timely delivery of RFPs. + Manage EBC follow-up needs during sales process. + Production of materials for finalist meetings. + Accuracy and updating of SFDC. + Production of implementation packages for new business. _Required Skills / Experience Include:_ + 3+ years of experience using Excel for data analytics (vlookups, pivot tables, file merging, etc.) + 2+ years of financial modeling experience. + Pharmacy industry analytics experience required. + Four-year college degree from an accredited institution. + Excellent communication and relationship building skills required. + Strong analytical and organizational skills required. + SFDC or Other CRM experience required. _Based on relevant market data and other factors, the anticipated hiring range for this role is $62,400 - $79,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it mos_ _t_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
    $62.4k-79k yearly 11d ago
  • US Customs Clearance Coordinator (Remote)

    A & A Customs Brokers 4.2company rating

    Blaine, WA jobs

    Customs Clearance Coordinator (Remote) Department: U.S. Operations Reports To: Release Supervisor (US) Schedule: Full-time, Monday to Friday . Lumber Release - 9:00am - 5:30pm PST Highway Release - 10:00am - 6:30pm PST Highway Release - 3:00pm - 11:30pm PST Compensation: $45,000 - $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognising evening or overnight hours worked. Position Summary The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service. This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service. About A & A Customs Brokers For more than 40 years, A & A has specialised in customs brokerage and international trade-but we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach. Certified as a Great Place to Work by our employees Remote-first culture, giving you the flexibility to work from anywhere Competitive compensation and comprehensive benefits, including medical, dental, vision, and 401k Unique perks like our Honeymoon Hi-5 paid leave, tuition reimbursement, and extra paid time-off programs Investment in your career growth with training and certification support, including: $2,000 bonus for completing your CCS designation $2,000 bonus for successfully completing the LCB exam and earning your license Our culture is values-driven-we collaborate, innovate, and celebrate wins as a team. At A & A, we believe client service starts with supporting and empowering our people. Key Responsibilities Review documentation and prepare customs release entries for processing Communicate with clients to clear shipments, provide updates, and resolve paperwork issues or customs holds Assign correct tariff classifications (HTSUS) Ensure shipments are released, classified, and billed accurately and in a timely manner Handle general inquiries professionally via phone, email, or internal channels Maintain knowledge of all ports across the U.S. and Canada Ensure compliance with U.S. Customs regulations when completing import documents Support other operational tasks as required Qualifications Required: Previous customs entry release experience Experience processing entries across multiple modes (highway, rail, air, ocean) Strong accuracy and ability to handle large volumes of work under deadlines Ability to work independently during evening shifts Strong customer service and communication skills Preferred: Experience with Softwood Lumber Entries CCS designation or Licensed Customs Broker (LCB) certification Experience working with Partner Government Agencies (e.g., FDA, USDA) Additional Information To learn more about us, visit: ************ See what our team says: Glassdoor Reviews #ServeWithEnthusiasm #MakeItHappen #PlayAsATeam #LearnAndGrow A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.
    $45k-55k yearly 16d ago
  • Software Engineer (1-3 Years Experience)

    Commerce Architects 4.3company rating

    Spokane, WA jobs

    We're looking for engineers with 1-3 years of experience who are ready to accelerate their growth through hands-on work with enterprise-level clients. At Commerce Architects, we've spent 16 years building complex solutions for industry-leading companies, and we're looking for engineers who are ready to build on their foundation while developing expertise that sets them apart. About the RoleAs a Software Engineer I (SE1), you'll implement features and contribute to the design of cloud applications that serve millions of users. You'll work autonomously on complex features, ensuring quality through strong testing practices and clear documentation. You'll collaborate with your team to deliver high-quality solutions, adapting to different technology stacks and practices as project needs evolve. This is a full-time position requiring approximately 40 hours per week, with flexibility to accommodate occasional additional hours during busy periods. Your Growth PathWithin 12-18 months, you'll progress to: • Specializing in specific technologies while learning new ones • Leading component designs and contributing to architecture • Actively participating in client processes and technical discussions • Supporting and mentoring junior team members • Managing complex features independently • Contributing to process improvements Most importantly, you'll develop the judgment to make sound technical decisions, the confidence to advocate for better solutions, and the skills to guide others in their technical growth. What You'll Need • 1-3 years of professional software development experience • Strong foundation in object-oriented programming and testing practices • Proficiency with SQL/NoSQL databases • Experience with CI/CD pipelines and version control • Ability to estimate and deliver complex features • Strong problem-solving and troubleshooting skills • Clear documentation and communication abilities • Must be legally authorized to work in the United States on a full-time basis without requiring sponsorship now or in the future A Typical DayAs a Software Engineer I at Commerce Architects, your day begins with a team sync, where you discuss project goals and upcoming milestones. You're currently focused on implementing a new feature for a client in the retail industry, using Java and React to enhance their platform. After joining the SmashBros tournament during lunch break, you dive into coding, using your knowledge of AWS and Terraform to configure the infrastructure needed for the application. Along the way, you troubleshoot a few integration issues and coordinate with your team to push updates through the CI/CD pipeline. Later, you review code submitted by a teammate, offering feedback to ensure the quality of the project. By the end of the day, you've pushed your changes and made meaningful progress, all while balancing learning new technologies and contributing to the project's success. You step out a bit early to pick up your car from the shop, easily making up the time later, thanks to the flexible work arrangements. Why It's Different HereWhile other companies might offer higher salaries or push for early specialization, here you'll get: • Exposure to multiple technology stacks and platforms • Experience across different technical domains • Opportunities to work on various parts of the technology stack • Real input into architecture and process improvements • The chance to develop broad technical leadership skills Recent SE1s have: • Investigated new technologies and presented findings to the company during a Lunch & Learn • Assisted their team in troubleshooting production issues • Suggested a better approach to a problem during a team backlog grooming session Benefits and Perks • 100% health/dental/vision premium coverage (50% for dependents) • Flexible work location and schedule • Flexible Time Off • Safe Harbor 401(k) Retirement Plan • Profit Sharing Bonus • Professional development support • Disability and Life insurance • Family Leave Benefits • Regular team events • Recognition program • Fitness reimbursement • In-office game room Our Learning EnvironmentWe believe in: • Hands-on experience with enterprise-scale systems • Regular opportunities to lead and mentor • Building deep technical expertise • Direct client interaction • Work-life balance • Recognition for good work Work LocationWe offer flexible options! This role is available as a hybrid position based in Spokane, Washington, or fully remote for candidates in select states where we're set up for employment operations. While we have team members across the country, our ability to hire in certain states is limited due to varying regulations and operational considerations. We evaluate each location on a case-by-case basis, so please note your state of residence when applying. We're happy to discuss specific location questions during our initial conversations.Want to learn more? Let's Chat!At Commerce Architects, we align our hiring with incoming enterprise client projects. While this means our start dates are flexible, it allows us to match you with real client work as soon as possible - not just internal tools. We're actively building our Talent Community, where strong candidates are frequently placed into roles within a few months. If you're excited about diving into enterprise-level work and comfortable with a flexible start date, let's talk about how you can grow with us. _________________________________________________________________________________________ Commerce Architects is an Equal Opportunity Employer and E-Verify participant. We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
    $108k-152k yearly est. Auto-Apply 60d+ ago
  • Remote Phone Sales Representative - Aftermarket Auto Parts

    Turn 5, Inc. 4.2company rating

    Carson City, NV jobs

    Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below! Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program. Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work! Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs! Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds! WHO IS TURN5? Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T. Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe. POSITION SUMMARY Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build. QUALIFICATIONS Education: High school diploma or an equivalent combination of education and experience. Must have or have the ability to acquire automotive knowledge in all supported vehicles. Excellent sales ability and some product knowledge or ability to learn. Ability to maintain attendance as defined by company policy. Ability to maintain professionalism and use tact when dealing with difficult customers. Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. Excellent organizational skills with the ability to handle multiple tasks simultaneously. Oral and written communication, interpersonal skills. Ability to prioritize workload and meet deadlines. Upon hire, successful completion of the Turn5 sales new hire training program. Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT Bi-lingual a plus PERKS & BENEFITS Health Insurance: Medical, dental, and vision coverage Financial: 401(k)/Roth plans with generous company match! Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements Automotive Enthusiast Program: Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns. Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales. Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team. Uses excitement and product knowledge to sell automotive accessories. Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc. Builds rapport with customers to foster repeat business up to and including service-related issues. Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries. Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.). Answers questions/educates customers, providing purchasing suggestions as necessary. Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc. Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets. Notifies Sales leadership team of trends or problems encountered. Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles. Participates in special projects and performs other duties as assigned by management. ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation) Visual and hearing capability. Ability to sit for long periods of time. Ability to maintain attendance as defined by company policy. Ability to work under pressure to meet strict deadlines. Ability to operate general office equipment i.e., fax machine, photocopier, computer printer. Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others. Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances. #Sales25
    $20-23 hourly Auto-Apply 10d ago
  • Project Manager, Contact Center

    Cellular Sales 4.5company rating

    Knoxville, TN jobs

    Summary/Objective The Project Manager supports Cellular Sales' Contact Center leadership by driving the planning, execution, and delivery of strategic initiatives. This role ensures projects are scoped effectively, executed on time, and communicated clearly across stakeholders. Acting as a central liaison between operations, headquarters, and market teams, the Project Manager owns the full project lifecycle-from definition and planning through launch, optimization, and post-implementation review. Success in this role is measured by the ability to deliver projects that enhance operational efficiency, customer engagement, and organizational alignment. ESSENTIAL FUNCTIONS Project Planning & Execution Lead the end-to-end planning and execution of contact center projects, ensuring alignment with business objectives. Define scope, requirements, timelines, and deliverables; manage risks, dependencies, and change control. Develop and maintain project schedules, ensuring milestones are achieved on or ahead of deadlines. Track project costs and resources to remain within budget and deliver measurable ROI. Document project plans, processes, and outcomes for accurate tracking, reporting, and future reference. Implement proven strategies to improve current workflows and introduce new processes where needed. Stakeholder Management & Communication Serve as the primary point of contact between Contact Center leadership, cross-functional departments, and external partners. Facilitate clear, consistent communication across all stakeholders, ensuring alignment and closed-loop feedback. Provide regular updates on project status, risks, and outcomes to senior leadership and impacted teams. Create and deliver executive-level presentations to communicate project progress, outcomes, and recommendations. Conduct ongoing touchpoints with stakeholders to ensure adoption, effectiveness, and continuous improvement of implemented processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Planning and Organizing: Ability to prioritize, allocate resources, and structure work to achieve defined goals. Adaptability: Adjusts approach to meet evolving business needs and stakeholder expectations. Oral and Written Communication: Skilled in shaping and delivering clear, concise updates to diverse audiences. Teamwork: Works effectively across departments to drive collective success. Organizational Awareness: Understands company systems, culture, and decision-making impacts. Supervisory Responsibility This position may include supervisory responsibilities for project teams or assigned staff. Work Environment This is a remote/work from home position. Physical Demands Must be able to perform repetitive hand/eye movement. Must be able to sit for extended periods. Position Type/Expected Hours of Work This is a full-time position. Call Center schedule/hours. Travel 0-10% Required Education and Experience High School diploma or GED 3+ years project experience (creation and maintenance) Project Management certification Proficiency with Microsoft tools (Visio, Planner, Project, Excel, Word) and ServiceNow Preferred Education and Experience PMP Certification Lean Six Sigma Green Belt Bachelor's degree in Business Administration or a similar field Change Management certification Proficiency with CRM-A Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Knowledge Strong understanding of project management principles, including scope, risk, and change management. Familiarity with contact center operations, systems, and performance metrics. Knowledge of organizational processes and cross-functional collaboration within a retail or customer service environment. Skills Project Planning & Execution: Ability to structure, organize, and drive projects from initiation through completion. Facilitation & Administration: Efficient in organizing information, coordinating resources, and ensuring timely follow-through. Attention to Detail: Maintains accuracy and thoroughness in documentation, reporting, and execution. Stakeholder Communication: Skilled in preparing clear, concise updates and presentations tailored to diverse audiences. Problem-Solving Orientation: Capable of identifying gaps, proposing solutions, and implementing improvements. Abilities Analytical Thinking: Evaluates data, processes, and outcomes to inform decisions and optimize results. Written & Oral Expression: Communicates complex ideas in a clear, professional manner across all levels of the organization. Time Management: Prioritizes tasks effectively to meet deadlines and balance multiple projects simultaneously Adaptability: Adjusts approach to evolving business needs, stakeholder expectations, and operational challenges. Collaboration: Builds strong working relationships across departments, markets, and external partners to achieve shared goals. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not exhaustive. Duties, responsibilities, and activities may change at any time with or without notice.
    $48k-70k yearly est. Auto-Apply 11d ago
  • VE - Senior Escalated Fraud Customer Support Agent (Internal)

    Blueprint 4.1company rating

    Bellevue, WA jobs

    (Internal Candidates Only - Job Description not to be shared externally) Who is Blueprint? Why Blueprint? We are innovators. Motivators. Thought provokers. Our collective backgrounds bring diverse perspectives that enable us to consistently think differently. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, and 401k. What will I be doing? Blueprint is looking a Senior Escalated Fraud Customer Support Agent to be part of the team. The Senior Escalated Fraud Customer Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. In addition to Fraud agent responsibilities, the Senior Escalated Fraud Customer Support Agent will play a critical role in training Fraud agents and provide ongoing coaching on Fraud reports and tickets. The Senior Escalated Fraud Customer Support Agent will also be in direct contact with our client to facilitate communications regarding trending issues and process changes. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to Fraud tickets within the established SLA and performance guidelines Respond to Fraud tickets with relevant information and directions in an organized and concise manner Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issues Communicate and explain information to the customer in writing with a focus on first-time resolution Assist customers with purchase and refund issues, subscriptions, payment processing issues, licensing, fraud, chargebacks Investigate and lock accounts for fraud Identify trends and inaccuracies within the Steam store and forward to the client Multitask between multiple tools and systems and apply information and knowledge to customer situations Assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Effectively collaborates with the client to work through the troubleshooting process, ensuring customer problem resolution Monitor client facing tools (Matter Most) and keep up with client updates and directives Consistently meet and exceed customer satisfaction and productivity metrics Provide exceptional customer support and consistently meet and exceed performance SLA's within a fast-paced, structured, dynamic and high- transaction environment. Coordinate internally with other teams as needed to provide feedback and help resolve issues May be assigned to assist in other ticket queues as needed Be a champion of Blueprint's core values by amplifying those behaviors in the day to day Additional duties and special projects as assigned. Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting 1+ years of experience within the Fraud team, and fully trained on all Fraud reports is required 6+ months of experience in the Billing queue and exhibit a thorough understanding of the Billing queue through ticket work Written and verbal fluency in English language required Comfortable using computers, proficient typing skills, and can perform initial level troubleshooting of computer and network issues Must be meeting performance expectations of the current role Proficient with Microsoft Office Suite or related software Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop tools Ability to function well in a high-paced, metric driven and at times stressful environment Have a customer focus mindset - career orientation towards customer service Excellent time management skills with a proven ability to meet deadlines Ability and interest in conducting research on unlawful activity and utilizing resources to resolve customer inquiries Ability to shift approach between very different ticket styles. Use LOB expertise to pivot and align response based on the type of ticket (customer v/s fraud). Exercise judgment around very sensitive decisions that can set precedent and potentially face public scrutiny Expertly build narratives around fraud trends to help identify and protect client and customer assets Strong analytical skills, excellent pattern recognition, and comfort with large data sets Familiarity with online video game marketplaces and online gaming Understanding of gaming culture, especially games with economies (MMOs for example) and auxiliary websites (such as those created by gold farmers and other scams) Excellent interpersonal, organizational and relationship building skills Able to perform with little or ambiguous guidance Able to prioritize tasks and manage multiple priorities simultaneously Able to de-escalate customer complaints Must be able to work in a fluid, multi-cultural, close-working, diverse environment Proven track record of successful and professional communication to key business stakeholders Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail. Essential Functions: Availability: Must be willing to work the 4x10 hybrid schedule, two in-office days per week in alignment with the organization's work-from-home policy. Specific work shifts may be subject to change based on business needs. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Salary Range Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: ($24.00 - $27.25). The salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: ******************* Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)
    $42k-50k yearly est. Auto-Apply 60d+ ago
  • Advertising Campaign Manager

    IFG 3.9company rating

    Redmond, WA jobs

    1. General - Job Title: Senior Digital Marketing Console In -Product Campaign Manager - Type: Contract - Level: Mid -Level - Location: On -site or Remote (Domestic US) - Workplace: Fully Remote with standard PST core hours - Duration: 6 months, with potential for extension 2. About the job - How would you contribute to worldwide marketing campaigns for a large gaming organization? - Do you have experience managing marketing campaigns for video games? - Can you work collaboratively with design teams to develop campaign plans and materials? - Are you open -minded and adaptable to evolving business strategies in the gaming industry? - How comfortable are you in working with external partners and managing partner relationships? Do such questions intrigue you? 3. Summary of the opportunity - Client Overview: We are hiring for a large gaming organization that manages marketing campaigns for various gaming platforms including console, mobile, PC, and the cloud. - Role Summary: As a Senior Digital Marketing Console In -Product Campaign Manager, you will lead and execute marketing campaigns for a gaming subscription service across console, PC, and mobile experiences. Your role will involve working closely with product marketing, design teams, and external partners to drive game sales, subscription sign -ups, upgrades, engagement, and retention. 4. What are the key responsibilities? - Lead and execute digital marketing campaigns for gaming subscriptions across console, PC, and mobile platforms. - Develop campaign plans and work closely with programming teams to execute campaigns. - Continuously iterate campaign strategies and creative ideas to improve performance. - Track and analyze the performance of campaigns. - Communicate campaign and creative executions with stakeholders across Digital Marketing and partner teams. - Contribute to the development of Digital Marketing GTM plans and report on campaign performance. 5. What experience are we looking for to drive success? - MUST -Have Skills and Qualifications: - Minimum 5 years of experience in marketing campaign development, preferably in the gaming industry. - Strong copywriting and messaging skills. - Project management experience in marketing campaigns. - Preferred Skills and Qualifications: - Experience with ad trafficking or paid ads. - Experience managing web campaigns and A/B testing. - Passion for gaming. 6. So calling all top performers - Exciting Opportunity: This role provides the opportunity to work at a large gaming organization on worldwide campaigns that reach millions of gamers. You will have the chance to improve the customer experience by running tests and experiments. - Competitive Compensation: Competitive hourly rate offered. - Application Process: To apply for this role, please apply online or email your resume, highlighting your relevant experience and qualifications. Please ensure that your application provides accurate information. - About this posting: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment. - Equal Employment Opportunity: We are committed to diversity and inclusion. We have a non -discrimination policy and encourage candidates from diverse backgrounds to apply. We provide accessibility and accommodation for applicants with disabilities. In conclusion: Don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today! Please feel free to drop in your resume at *******************.
    $21k-28k yearly est. Easy Apply 60d+ ago
  • Director of Technical Accounting

    Overstock.com 4.6company rating

    Alabama jobs

    We Go Beyond: At Bed Bath & Beyond, we believe that everyone should "Be You!". Bed Bath & Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person's individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals. This position is eligible for remote work. Currently we can hire employees in the following states: Arizona, Connecticut, Florida, Georgia, Idaho, Kansas, Maine, Massachusetts, Michigan, Minnesota, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, Wyoming. This role will have occasional on site expectations. This role will be located in Salt Lake City, UT or Brentwood, TN with the potential for remote for the right candidate. The Director of Technical Accounting serves as the Company's primary expert on U.S. Generally Accepted Accounting Principles (US GAAP) and Securities and Exchange Commission (SEC) reporting requirements. This role is responsible for ensuring the accuracy, integrity, and compliance of the Company's accounting conclusions, particularly in areas involving complex investment portfolios, structured transactions, and non-routine business events. The Director leads technical research, maintains strong internal controls, and provides enterprise-wide guidance to support informed decision-making and transparent financial reporting for a publicly traded company. This position works cross-functionally with Corporate Accounting, Financial Reporting, Treasury, FP&A, Legal, and Internal Audit to assess the accounting implications of strategic initiatives, ensure adherence to evolving regulatory requirements, and support high-quality SEC filings. The ideal candidate combines deep technical expertise with strong business acumen, communication skills, and leadership capability. Essential Duties & Responsibilities: Technical Accounting & Research * Maintain expert-level knowledge of US GAAP, SEC regulations, and emerging accounting standards to ensure all reporting requirements are consistently satisfied. * Conduct and document comprehensive technical accounting research on complex and non-routine transactions, including investments, acquisitions, reorganizations, revenue arrangements, equity transactions, leases, variable interest entities (VIEs), impairments, and other areas as applicable. * Prepare quarterly and ad hoc technical accounting memos supporting Company positions, ensuring compliance with authoritative guidance and alignment with external reporting requirements. * Monitor, interpret, and lead implementation of new or updated accounting standards, ensuring proper application, internal control readiness, and policy updates. Cross-Functional Support & Consultation * Serve as a key technical advisor to internal stakeholders by providing guidance on US GAAP application and practical implementation considerations across business functions. * Partner with Treasury and Investments teams to evaluate accounting implications for complex investment structures, fair value measurements, impairments, and related disclosures. * Collaborate with cross-functional project teams on Company-wide initiatives to ensure accounting considerations are identified and resolved early in the process. Internal Controls & Governance * Provide subject matter expertise on internal control matters, including process documentation, gap analysis, and remediation of accounting-related control issues. * Support SOX compliance through design, assessment, and enhancement of controls related to complex accounting areas. Equity, Investments & Other Specialized Areas * Oversee accounting and disclosure for stock-based compensation programs, equity investments, and other assigned technical areas. * Evaluate evolving transactions and organizational changes for potential accounting impacts, leading the development of compliant, well-supported positions. Financial Reporting Support * Assist the external reporting team with complex accounting matters and related footnote disclosures for quarterly (10-Q) and annual (10-K) SEC filings. * Ensure that reporting is complete, accurate, transparent, and consistent with all applicable regulatory requirements. Training & Leadership * Lead and facilitate internal technical accounting training sessions across accounting and business operations to promote a strong understanding of accounting rules, emerging standards, and compliance expectations. * Mentor team members, fostering a culture of technical excellence and continuous learning. MINIMUM QUALIFICATIONS Required * Bachelor's degree in Accounting, Finance, or related field. * Certified Public Accountant (CPA). * 10+ years of experience in technical accounting research and application of US GAAP, ideally including Big Four audit or technical advisory experience. * Significant experience with SEC reporting requirements and public-company accounting environments. * Strong knowledge of SOX requirements and internal control frameworks. * Demonstrated experience analyzing and accounting for complex or structured investment products. * Exceptional analytical, organizational, and problem-solving skills. * Ability to clearly communicate complex concepts to technical and non-technical audiences. * Detail-oriented and action-oriented with the ability to manage multiple priorities in a fast-paced environment. Preferred * Experience in a publicly traded company with complex investment structures or financial instruments. * Prior leadership experience managing a technical accounting or policy function. * Experience developing and delivering internal accounting training programs. Who We Are: We're a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team. What We Offer: * 401k (6% match) * Flexible Schedules * Onsite Health Clinic * Tuition Reimbursement, Leadership Development Program, & Mentorship Program * Onsite Fitness Center * Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women's Network, Women In Tech) * And More… * Benefits vary based on position, tenure, location, and employee election Physical Requirements: This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required. Equal Employment Opportunity: It is our policy to provide equal employment opportunity for all applicants and associates. This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law. Back to Bed Bath & Beyond Careers
    $71k-99k yearly est. Auto-Apply 19d ago

Learn more about Wesley Allen jobs