Customer Care Representative jobs at West Bend Mutual Insurance

COMPANY INFORMATION Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota- based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building a reputation. GENERAL SUMMARY This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing customer service while successfully managing a large volume of inbound telephone calls; including following communication scripts while navigating a computer, handling various topics, and serving as a liaison between our company and its customers. The CSA will combine excellent customer service and problem-solving skills, and work both independently and as part of a team. The best CSAs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They are able to put themselves in our customers' shoes and advocate for them when necessary. They are also skilled at troubleshooting problems on behalf of our customers. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota. We offer extended training. Training may be in-person or virtually from your home. All Telecommuters will be required to adhere to Stratacor's Remote Work Policy. ESSENTIAL FUNCTIONS * Manage customer service inquiries by verbally answering incoming telephone calls * Listen to, identify, and assess customers' needs to achieve customer satisfaction * Build sustainable relationships and trust with customer accounts through open, interactive, and effective communication * Provide accurate, valid, and complete information by using the right methods and tools * Meet customer service performance metrics (e.g. call-handling) to ensure efficient and effective service delivery * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Ensure thorough call documentation is completed * Follow communication procedures, guidelines and policies * Go the extra mile to engage customers * Demonstrate exceptional verbal and written communication, interpersonal and active-listening skills, and the ability to prioritize issues and respond accordingly * Other duties as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES * Ability to adhere to structured call center policies and procedures (i.e. attendance, quality, Health Information Portability and Accountability (HIPAA) guidelines) * Demonstrate a high level of dedication, enthusiasm, and motivation * Ability to listen and address customer problems effectively * Exceptional verbal and written communication skills * Ability to clearly communicate and speak to customers effectively to ensure a positive experience * Excellent problem-solving skills * Strong understanding of company products and services * Ability to address customer questions and issues accurately and thoroughly * An understanding and working knowledge of technology (i.e. Microsoft Office suite of products), technology applications, and phone systems * Ability to prioritize and understand customer needs and adapt/respond to different types of customers to build positive relationships * Ability to multitask, prioritize, and manage time effectively * Ability to maintain composure, remain calm and courteous under high-pressure situations, and navigate tense situations, especially during busy hours * Ability to attend extended new hire training Monday through Friday, 8:00am to 4:30pm * Upon completion of extended new hire training, must have the ability to work a regular schedule Monday through Friday, with a scheduled shift working eight (8) hours per day between the hours of 7:00am to 7:00pm dependent on business needs REQUIRED EDUCATION AND EXPERIENCE Required Qualifications: * High School Diploma or equivalent * Experience using Microsoft Office suite of products, technology applications, and phone systems Preferred Qualifications: * Bachelor's degree; or equivalent combination of education and experience * Call center and/or customer service experience WORK ENVIRONMENT/PHYSICAL DEMANDS * Travel Requirements: N/A * Weight Lifting Requirements: 10 lbs. * Sedentary Work: Prolonged periods of time sitting at a workstation while answering telephone calls and navigating a computer * Telecommuting Requirements: * Required to have a dedicated work area established that provides information privacy * Ability to keep all company sensitive information secure * Must have reliable direct high-speed internet connection RELATIONSHIPS * Reports To: CSA Supervisor * Directly Manages: N/A * Internal Relationships: Functional Areas * External Relationships: Provider, Broker, Group Administrator and Members BENEFITS AND COMPENSATION Benefits for this position include medical, dental, vision, and life insurance; disability coverage; flexible spending plans; a 401(k) plan; Paid Time Off (PTO); and Holidays and days of remembrance. Visit ******************************************************* for more information. The starting hourly rate for this position is $20.00. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

COMPANY INFORMATION Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota- based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building a reputation. GENERAL SUMMARY This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing customer service while successfully managing a large volume of inbound telephone calls; including following communication scripts while navigating a computer, handling various topics, and serving as a liaison between our company and its customers. The CSA will combine excellent customer service and problem-solving skills, and work both independently and as part of a team. The best CSAs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They are able to put themselves in our customers' shoes and advocate for them when necessary. They are also skilled at troubleshooting problems on behalf of our customers. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota. We offer extended training. Training may be in-person or virtually from your home. All Telecommuters will be required to adhere to Stratacor's Remote Work Policy. ESSENTIAL FUNCTIONS * Manage customer service inquiries by verbally answering incoming telephone calls * Listen to, identify, and assess customers' needs to achieve customer satisfaction * Build sustainable relationships and trust with customer accounts through open, interactive, and effective communication * Provide accurate, valid, and complete information by using the right methods and tools * Meet customer service performance metrics (e.g. call-handling) to ensure efficient and effective service delivery * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Ensure thorough call documentation is completed * Follow communication procedures, guidelines and policies * Go the extra mile to engage customers * Demonstrate exceptional verbal and written communication, interpersonal and active-listening skills, and the ability to prioritize issues and respond accordingly * Other duties as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES * Ability to adhere to structured call center policies and procedures (i.e. attendance, quality, Health Information Portability and Accountability (HIPAA) guidelines) * Demonstrate a high level of dedication, enthusiasm, and motivation * Ability to listen and address customer problems effectively * Exceptional verbal and written communication skills * Ability to clearly communicate and speak to customers effectively to ensure a positive experience * Excellent problem-solving skills * Strong understanding of company products and services * Ability to address customer questions and issues accurately and thoroughly * An understanding and working knowledge of technology (i.e. Microsoft Office suite of products), technology applications, and phone systems * Ability to prioritize and understand customer needs and adapt/respond to different types of customers to build positive relationships * Ability to multitask, prioritize, and manage time effectively * Ability to maintain composure, remain calm and courteous under high-pressure situations, and navigate tense situations, especially during busy hours * Ability to attend extended new hire training Monday through Friday, 8:00am to 4:30pm * Upon completion of extended new hire training, must have the ability to work a regular schedule Monday through Friday, with a scheduled shift working eight (8) hours per day between the hours of 7:00am to 7:00pm dependent on business needs REQUIRED EDUCATION AND EXPERIENCE Required Qualifications: * High School Diploma or equivalent * Experience using Microsoft Office suite of products, technology applications, and phone systems Preferred Qualifications: * Bachelor's degree; or equivalent combination of education and experience * Call center and/or customer service experience WORK ENVIRONMENT/PHYSICAL DEMANDS * Travel Requirements: N/A * Weight Lifting Requirements: 10 lbs. * Sedentary Work: Prolonged periods of time sitting at a workstation while answering telephone calls and navigating a computer * Telecommuting Requirements: * Required to have a dedicated work area established that provides information privacy * Ability to keep all company sensitive information secure * Must have reliable direct high-speed internet connection RELATIONSHIPS * Reports To: CSA Supervisor * Directly Manages: N/A * Internal Relationships: Functional Areas * External Relationships: Provider, Broker, Group Administrator and Members BENEFITS AND COMPENSATION Benefits for this position include medical, dental, vision, and life insurance; disability coverage; flexible spending plans; a 401(k) plan; Paid Time Off (PTO); and Holidays and days of remembrance. Visit ******************************************************* for more information. The starting hourly rate for this position is $20.00. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

COMPANY INFORMATION Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota- based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building a reputation. GENERAL SUMMARY This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing customer service while successfully managing a large volume of inbound telephone calls; including following communication scripts while navigating a computer, handling various topics, and serving as a liaison between our company and its customers. The CSA will combine excellent customer service and problem-solving skills, and work both independently and as part of a team. The best CSAs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They are able to put themselves in our customers' shoes and advocate for them when necessary. They are also skilled at troubleshooting problems on behalf of our customers. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota. We offer extended training. Training may be in-person or virtually from your home. All Telecommuters will be required to adhere to Stratacor's Remote Work Policy. ESSENTIAL FUNCTIONS * Manage customer service inquiries by verbally answering incoming telephone calls * Listen to, identify, and assess customers' needs to achieve customer satisfaction * Build sustainable relationships and trust with customer accounts through open, interactive, and effective communication * Provide accurate, valid, and complete information by using the right methods and tools * Meet customer service performance metrics (e.g. call-handling) to ensure efficient and effective service delivery * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Ensure thorough call documentation is completed * Follow communication procedures, guidelines and policies * Go the extra mile to engage customers * Demonstrate exceptional verbal and written communication, interpersonal and active-listening skills, and the ability to prioritize issues and respond accordingly * Other duties as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES * Ability to adhere to structured call center policies and procedures (i.e. attendance, quality, Health Information Portability and Accountability (HIPAA) guidelines) * Demonstrate a high level of dedication, enthusiasm, and motivation * Ability to listen and address customer problems effectively * Exceptional verbal and written communication skills * Ability to clearly communicate and speak to customers effectively to ensure a positive experience * Excellent problem-solving skills * Strong understanding of company products and services * Ability to address customer questions and issues accurately and thoroughly * An understanding and working knowledge of technology (i.e. Microsoft Office suite of products), technology applications, and phone systems * Ability to prioritize and understand customer needs and adapt/respond to different types of customers to build positive relationships * Ability to multitask, prioritize, and manage time effectively * Ability to maintain composure, remain calm and courteous under high-pressure situations, and navigate tense situations, especially during busy hours * Ability to attend extended new hire training Monday through Friday, 8:00am to 4:30pm * Upon completion of extended new hire training, must have the ability to work a regular schedule Monday through Friday, with a scheduled shift working eight (8) hours per day between the hours of 7:00am to 7:00pm dependent on business needs REQUIRED EDUCATION AND EXPERIENCE Required Qualifications: * High School Diploma or equivalent * Experience using Microsoft Office suite of products, technology applications, and phone systems Preferred Qualifications: * Bachelor's degree; or equivalent combination of education and experience * Call center and/or customer service experience WORK ENVIRONMENT/PHYSICAL DEMANDS * Travel Requirements: N/A * Weight Lifting Requirements: 10 lbs. * Sedentary Work: Prolonged periods of time sitting at a workstation while answering telephone calls and navigating a computer * Telecommuting Requirements: * Required to have a dedicated work area established that provides information privacy * Ability to keep all company sensitive information secure * Must have reliable direct high-speed internet connection RELATIONSHIPS * Reports To: CSA Supervisor * Directly Manages: N/A * Internal Relationships: Functional Areas * External Relationships: Provider, Broker, Group Administrator and Members BENEFITS AND COMPENSATION Benefits for this position include medical, dental, vision, and life insurance; disability coverage; flexible spending plans; a 401(k) plan; Paid Time Off (PTO); and Holidays and days of remembrance. Visit ******************************************************* for more information. The starting hourly rate for this position is $20.00. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: BHSI has an exciting opportunity for a Call Center Sales Representative with our travel division, Berkshire Hathaway Travel Protection (BHTP). Are you someone who thrives on helping others, enjoys solving problems, and loves working in a team environment? We encourage you to consider joining the BHTP Sales team. We will provide the training and support you need to become a licensed travel insurance agent. No prior travel insurance experience is required. In this role you will focus on delivering top tier customer service while being solution oriented in a fast-paced environment. This is a full-time position based in our Stevens Point, WI office. Hours are 7:00 AM - 7:00 PM CST. Duties and Responsibilities: As a BHTP Call Center Sales Representative, you will: Answer incoming phone calls from customers who are seeking our products (no outgoing sales calls). Ask questions and listen carefully to understand each customer's travel plans and needs. Recommend the best BHTP travel insurance products tailored to their trip. Educate customers on product benefits and guide them through the purchase process. Complete the sales process with the customer and the selected products. Assist current customers with plan questions or updates/cancellations. Potentially support our customers with travel assistance services. Qualifications, Skills and Experience: 1+ years of customer service experience preferred, not required Excellent communication skills Ability to learn new accounts and updates to policies Experience in conflict resolution or de-escalating tense situations Proven experience in product or service is beneficial, but we are willing to train the right individual High School Diploma or equivalent work experience required BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Stevens Point, WI is $35,000 to $45,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: BHSI has an exciting opportunity for a Call Center Sales Representative with our travel division, Berkshire Hathaway Travel Protection (BHTP). Are you someone who thrives on helping others, enjoys solving problems, and loves working in a team environment? We encourage you to consider joining the BHTP Sales team. We will provide the training and support you need to become a licensed travel insurance agent. No prior travel insurance experience is required. In this role you will focus on delivering top tier customer service while being solution oriented in a fast-paced environment. This is a full-time position based in our Stevens Point, WI office. Hours are 7:00 AM - 7:00 PM CST. Duties and Responsibilities: As a BHTP Call Center Sales Representative, you will: Answer incoming phone calls from customers who are seeking our products (no outgoing sales calls). Ask questions and listen carefully to understand each customer's travel plans and needs. Recommend the best BHTP travel insurance products tailored to their trip. Educate customers on product benefits and guide them through the purchase process. Complete the sales process with the customer and the selected products. Assist current customers with plan questions or updates/cancellations. Potentially support our customers with travel assistance services. Qualifications, Skills and Experience: 1+ years of customer service experience preferred, not required Excellent communication skills Ability to learn new accounts and updates to policies Experience in conflict resolution or de-escalating tense situations Proven experience in product or service is beneficial, but we are willing to train the right individual High School Diploma or equivalent work experience required BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits Disability Insurance (both short-term and long-term) Life Insurance (for you and your family) Accidental Death & Dismemberment Insurance (for you and your family) Flexible Spending Accounts Health Reimbursement Account Employee Assistance Program Retirement Savings 401(k) Plan with Company Match Generous holiday and Paid Time Off Tuition Reimbursement Paid Parental Leave The base salary range for this position in Stevens Point, WI is $35,000 to $45,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

The Welcome Call Specialist is responsible for providing exceptional customer service and welcoming all new Group Health members to the health plan. Functions Make outbound welcome calls to our members in a pleasant, professional and efficient manner assuring exceptional customer service. Document all incoming and outgoing calls, changes and follow-up information in the Electronic Care Management system. Each call should cover the basic benefits of the product line and highlight the services we provide. Assist members with valid phone numbers for services covered under Forward Health and other helpful resources. Complete assessments with our members in a pleasant, professional, and efficient manner assuring exceptional customer service. Educate members on plan policies and procedures at every opportunity. Make members aware of transportation, telehealth or additional services provided through their health plan benefits. Keep up to date on the various plans and benefit structure under the product lines. Comply with all company policies and procedures. Minimum Requirements of the Position High school graduate or equivalent. Minimum one year of customer service experience, call center experience preferred. Excellent communication and customer service skills. Proficient in the use of Microsoft Word and Excel. Knowledge of Medicare, Medicaid, CPT / ICD 10 medical billing codes, and medical terminology are beneficial. Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Ensure a high level of customer satisfaction and exceed the expectation of our customers by providing quality information and superior customer service for a defined scope of issues and post enrollment inquires. Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home. At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Provides quality information and accurate solutions for a defined scope of customer issues via telephone and email correspondence. • Maintains 100% of available phone time and/or electronic service goals every day, in accordance with current standards and as directed by management. • Determines when customer issues need to be escalated and uses appropriate channels to timely resolution. • Provides quality customer service for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquires. • Provides information to brokers or agents on ID, password and address change requests. • Keeps up to date on all Company's policies and promotional offerings. • Actively participates in regular team meetings, providing input to contribute to the team's overall success in achieving customer satisfaction. EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or GED equivalent • 2+ years of related experience in Customer Service environment in the healthcare/insurance field. • Working knowledge of customer database tools such as HCM solutions. • Working knowledge of medical conditions/terminology and insurance products. • Prior experience dealing with multiple customer service issues. CERTIFICATIONS, LICENSES, REGISTRATIONS • None FUNCTIONAL SKILLS • Possess a good understanding of HIPAA laws and guidelines. • Knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient with various web browsers. • Communicate effectively with all levels of internal and external personnel, both verbally and in writing. • Ability to read, analyze and interpret Explanation of Benefits (EOB). • Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts. • Maintain complete confidentiality of information. • Determine when problems should be escalated. • Work in and contribute to a positive team environment. • Complete tasks on time while managing multiple tasks simultaneously. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own. Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training. Additional Qualifications Needed: Two-year degree or equivalent experience Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment Strong computer skills with proficiency in Office programs and an ability to work in multiple applications Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks. Demonstrated problem-solving skills with attention to detail You will go through a 10-week classroom training program that begins on Monday, January 26th, 2026. Training will take place in our Owatonna office. The hours during training are 7:30 am - 4:00 pm. Hours after training are 8:30am - 5:00 pm. Customer Service Coordinator pay range is $24.40 - $33.00. Starting salary will be $24.40. What We Offer We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. Employment Practices All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization. If California Resident, please review Federated's enhanced Privacy Policy.

Job Description At COUNTRY Financial - Matt Reed Agency, we combine over 50 years of industry experience with a genuine commitment to helping our clients. We specialize in all lines of insurance and financial services, offering personalized guidance and dependable support to every individual and business we serve. Our office is client-focused and built on teamwork. We take pride in being a supportive, energetic group that values integrity, communication, and growth. If youre looking for a workplace that feels both professional and personal, this is the place to grow your career. As an Insurance Customer Service Representative, you will play an essential role in delivering outstanding client experiences. From handling inquiries and processing policy updates to supporting our agents and helping clients understand their coverage, youll be the face of service excellence in our agency. Base pay: $35,000-$45,000 (based on experience) Paid time off (PTO) and paid vacation Mon-Fri schedule with evenings and weekends off Retirement plan Hands-on training and mentorship Supportive team culture Home office support If youre motivated by helping others, thrive in a team environment, and want a role that keeps you engaged and growing, we encourage you to apply today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Weekends Off Home Office Support Paid Vacations Responsibilities Provide a positive and professional client experience in every interaction Greet clients and prospects who visit the office Contact clients at risk of policy or contract cancellation Manage calendars, schedule appointments, and handle follow-ups Support marketing campaigns and community events Requirements Prior customer service or insurance experience preferred Property & Casualty license (or willingness to obtain upon hire) Strong communication and interpersonal skills Organized and detail-oriented with excellent time management Team-oriented attitude with a proactive, doer mindset

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** Client Care Advocate - Annuities Start Date: February 23, 2026 Location: Des Moines, IA Hourly Rate: Hartford - $19.54 per hour + overtime with a $500 sign-on bonus Paid Training: Training lasts approximately 12 weeks Training hours are Monday - Friday, in-office, from 7:30am - 4:00pm Central and consists of both classroom training sessions as well as time on the phone in the contact center fielding incoming calls After training, you will follow a hybrid schedule Our contact center is open as follows: Monday - Thursday 7:00am - 6:00pm Central Friday 7:00am - 5:00pm Central This role will work an 8 hour shift once training is complete. Depending on business needs your shift will run between 8:00am EST and 7:00pm EST. Perks and Benefits: $500 sign-on bonus All IT equipment provided Hybrid work schedule after training period (M -TH in office) Free lunch and parking Referral bonuses Eligible for annual bonus Comfortable workspaces and game rooms 12 days annual PTO plus 5 days sick time, 11 holidays and volunteer time off Free health insurance - employee & children levels based on salary band Training & career advancement 401(k) match and equity opportunities Tuition, adoption, and lifestyle reimbursement POSITION OVERVIEW Global Atlantic has an exciting opportunity for a Customer Service Specialist position based in Hartford. This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving our annuity customers, internal and external, by performing the following duties: RESPONSIBILITIES: Understands insurance products, procedures, and system capabilities Responds to inbound calls providing excellent customer service Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable Receives and resolves telephone inquiries from parties of the contract within service standards Identify, communicate, and proactively work to solve problems or issues Accurately answer all consumer/customer questions regarding all Global Atlantic products and accurately articulate features, advantages, and benefits and understanding the variances by State Investigates client request or complaints utilizing system and contract provisions to provide resolution within established administrative and compliance guidelines Focuses on Global Atlantic's long-term success by building strong (internal and external) customer relationships Responsible for reporting to work at the start of scheduled shift and must be comfortable with having all calls recorded for quality assurance Main contact for assigned sales representatives, accounts, and states Provides a broad range of technical and operational support to clients and agents Knowledgeable in using reporting tools and using good judgment when supplying reports to external customer and ensuring no breach in privacy Participation in team meetings and other cross functional groups is expected This person is knowledgeable in commission triggers by product, commission payment and chargeback by product and distribution channel Provides other duties as assigned by management REQUIRED QUALIFICATIONS: Bachelor's degree or equivalent work experience 1+ years' experience in customer service Strong PC and Software skills, especially Microsoft Office products Insurance industry knowledge is a plus PREFERRED QUALIFICATION: Proven ability to grasp new products, concepts, and procedures Understanding of the industry, sales process, and distribution channel Strong attention to detail with excellent organizational skills Great interpersonal and team skills required Strong written and oral communication skills Excellent phone presence and presentation Ability to maintain positive attitude and composure in dealing with difficult situations Demonstrated flexibility with schedules and time management This position is not eligible for visa candidates now or in the future. #LI-KS1 Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** Job Title: Client Care Advocate - Preneed Location: Des Moines, IA Start Date: February 23, 2026 Pay: $19.54 per hour + overtime pay Training Schedule: 6-8 weeks (Monday-Friday, 7:30 am - 4:00 pm CST) Post-Training Schedule: 8-hour shift, Monday-Friday, hours after training will be 8:30-5pm CST, need to be flexible with shift time Perks and Benefits: $500 cash sign-on bonus All IT equipment provided Hybrid work schedule after training period Free lunch and parking Referral bonuses Eligible for annual bonus Comfortable workspaces and game rooms PTO, Sick Days, Paid Company Holidays Free health insurance - employee & children levels based on salary band Training & career advancement 401(k) match and equity opportunities Tuition, adoption, and lifestyle reimbursement RESPONSIBILITIES: Understands insurance products, procedures, and system capabilities Responds to inbound calls providing excellent customer service Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable Receives and resolves telephone inquiries from parties of the contract within service standards Identify, communicate, and proactively work to solve problems or issues Accurately answer all consumer/customer questions regarding all Global Atlantic products and accurately articulate features, advantages, and benefits and understanding the variances by State Investigates client request or complaints utilizing system and contract provisions to provide resolution within established administrative and compliance guidelines Focuses on Global Atlantic's long-term success by building strong (internal and external) customer relationships Responsible for reporting to work at the start of scheduled shift and must be comfortable with having all calls recorded for quality assurance. Main contact for assigned sales representatives, accounts, and states Provides a broad range of technical and operational support to clients and agents Knowledgeable in using reporting tools and using good judgment when supplying reports to external customer and ensuring no breach in privacy Participation in team meetings Provides other duties as assigned by management REQUIRED QUALIFICATIONS: High School diploma or GED required 1+ years of work experience in customer service Strong PC and Software skills, especially Microsoft Office products Insurance industry knowledge is a plus PREFERRED QUALIFICATION: Proven ability to grasp new products, concepts, and procedures Understanding of the industry, sales process, and distribution channel Strong attention to detail with excellent organizational skills Great interpersonal and team skills required Strong written and oral communication skills Excellent phone presence and presentation Ability to maintain positive attitude and composure in dealing with difficult situations Demonstrated flexibility with schedules and time management This role is not eligible for visa sponsorship now or in the future Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

Come Smile with Us! At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry. If you have a background in customer service, a passion for service excellence, and a strong ability to handle multiple demands for your time, this is the position for you! In this role, you will work in a casual environment and handle customer inquiries for members and providers via the telephone and internet/web services as well as process claims. You will answer inbound phone calls and make some outbound phone calls. You will use a robust computerized eligibility, benefits, and claims system to handle phone calls and process claims, while ensuring accurate documentation. You will maintain exceptional quality service by following policies and procedures and contribute towards company objectives and results by focusing on a strong team environment. We value continuous learning and offer opportunities to grow your career. In this role, you will enjoy the flexibility of a hybrid working environment. We are hiring for our Monday through Friday, 9:30 AM - 6:00 PM shift in Johnston, Iowa. Learn what it is like to be a Customer Service Representative from Cherie . Why Delta Dental of Iowa? For your smile. For your health. For your community. At Delta Dental of Iowa, we're more than just a dental and vision insurance company. Improving health and wellness is at the center of everything we do. As a not-for-profit, we aim to build stronger communities by investing in actions that promote and improve health. Delta Dental of Iowa invests 40% of our dollars directly back into the communities we serve. Come see why we are passionate about "Bringing Smiles" to our customers. Our team enjoys competitive pay and benefits, an awesome "One Team" approach, and a company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels." Together, we can make a difference - not only in Iowa but across the country. Essential Functions and Principal Accountabilities: Provide courteous assistance to customer inquiries by phone, email/letter or in person for one line of business: Commercial or Government Programs. Process entry level suspended claims and adjustments in an accurate and timely manner. Establish and maintain working relationships with customers, co-workers and other resources as needed. Recommend improvements in workflow and processing. Complete special projects on time with high quality. Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally. Assist other areas of Delta Dental to meet corporate goals. Maintain strict confidentiality. Perform other duties as assigned. Requirements Bachelor's degree or three to five years of combined experience in customer service, an insurance company or a dental office. Demonstrated excellent telephone, written and verbal communication skills. Effective interpersonal skills. Advanced PC skills including the ability to troubleshoot common problems and navigate the internet/web services. Microsoft Office (Excel, Word, Outlook) experience preferred. Ability to analyze information and make independent decisions in accordance with Delta Dental policies and procedures. Ability to work independently or as part of a team to achieve assigned tasks. Demonstrated ability to prioritize, organize and function effectively with multiple tasks/assignments. Ability to meet with customers and respond to their questions and concerns in a professional manner. Basic math ability. Dependability in attendance and punctuality required. This position requires successful completion of a pre-employment background check and drug test. Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

************************ Auxiant's Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative in our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: Handle incoming and outgoing phone calls from providers and members. Handle incoming live chats via the website from providers and members. Respond to emails via Auxiant secure email from providers. Essential Functions: Answer provider phone, live chat, and secure email questions regarding claim status and benefits Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: Other duties as assigned or appropriate Education/Qualifications: Excellent phone skills/etiquette Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key Qiclink experience Previous call center experience preferred Excellent verbal and written communication skills Proven experience in a professional office environment Proven customer service experience required Medical insurance background preferred High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

Benefits: 401(k) matching Paid time off Training & development COMMERCIAL INSURANCE CSR Immediate Opening for a Commercial Insurance Customer Service Rep. The candidate we are looking for must be professional, well organized and detail orientated with a willingness to help build a growing agency. The candidate most possess a positive attitude, communication and writing skills. Attention to detail is a must along with proficiency with MS Office, Word and Excel. Job Description: * Assist Commercial Lines Insurance Broker. * Manage files, including maintaining records and making updates as needed. * Account marketing from multiple insurance carriers * Sales support team member. * Focus on client relationship development. Requirements: * Organized, self starter who strives to provide quality support and outstanding service. * Customer Service skills including excellent phone/communication skills. * Ability to work effectively with others to complete projects or meet critical deadlines according to quality requirements in a fast-paced environment. * Attention to detail with professional verbal/written communication and interpersonal skills. * Commercial Insurance License will be beneficial but not essential.

Benefits: 401(k) matching Paid time off Training & development COMMERCIAL INSURANCE CSR Immediate Opening for a Commercial Insurance Customer Service Rep. The candidate we are looking for must be professional, well organized and detail orientated with a willingness to help build a growing agency. The candidate most possess a positive attitude, communication and writing skills. Attention to detail is a must along with proficiency with MS Office, Word and Excel. Job Description: * Assist Commercial Lines Insurance Broker. * Manage files, including maintaining records and making updates as needed. * Account marketing from multiple insurance carriers * Sales support team member. * Focus on client relationship development. Requirements: * Organized, self starter who strives to provide quality support and outstanding service. * Customer Service skills including excellent phone/communication skills. * Ability to work effectively with others to complete projects or meet critical deadlines according to quality requirements in a fast-paced environment. * Attention to detail with professional verbal/written communication and interpersonal skills. * Commercial Insurance License will be beneficial but not essential.

Job DescriptionBenefits: Identity theft Protection 401(k) matching Competitive salary Dental insurance Paid time off Vision insurance A Licensed Personal Lines Customer Service Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities. Responsibilities Work with agency producers to place new personal lines business. Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Qualifications Hold a property and casualty insurance license in the state of Wisconsin. Demonstrate a strong willingness to learn and become an expert in your craft. Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Job Description Calling all aspiring entrepreneurs! Get your start as an insurance sales apprentice in our Farmers Insurance Agency Protege Program! Learn the tricks of the trade from the best in the business and get the mentorship you need to know how to sell, solicit, differentiate, and negotiate insurance plans to build your own book of business. Start to earn as you learn from the very beginning with no prior insurance experience required! Just bring your drive, motivation, and eagerness to learn and grow in the role. Take the first step into a lucrative career in the insurance industry by applying today! Responsibilities: Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Career Growth Opportunities Hands on Training Flexible Schedule Responsibilities Client Consultation: Engage with potential clients, identifying their insurance needs and recommending suitable coverage options. Policy Presentations: Explain policy details, coverage options, and benefits to clients, ensuring they understand their insurance choices. Lead Management: Follow up with leads, provide necessary information, and guide them through the insurance purchasing process. Customer Follow-Up: Maintain relationships with clients, address any concerns or questions, and provide ongoing support as needed. Requirements Sales Experience: Previous experience in sales or customer service is a plus. Interpersonal Skills: Strong communication and interpersonal abilities to interact effectively with clients and team members. Learning Attitude: Eagerness to learn and develop new skills in the insurance industry. Professionalism: Ability to conduct oneself in a professional manner at all times. Local Commitment: Key words: entrepreneur, sales, coverage, selling, policy, Insurance Salesman, Insurance salesperson, financial services, insurance sales, customer service, financial advisor, Series 6, Series 63, Series 7, Series 65, sales consultant, insurance consultant, sales representative, advisor, consultant, Farmers Insurance, entrepreneurial, insurance agent, insurance agency, sales, account executive, account manager, inside sales, sales manager, insurance sales manager, life insurance sales, life insurance, commercial insurance, property insurance, insurance, insurance sales, life and health insurance, outside sales, outside sales representative, policy, sales, sales executive, salesman, salesperson, sales women, selling underwriter, marketing, sales, entrepreneur, Insurance sales, sales, financial services, customer service, marketing, sales, Farmers Insurance, customer service, lending, cold calling, telemarketer, telemarketing, mortgage, home builder, homes, mutual funds, annuities, mortgage, management, manager, loan officer, lending, Farmers, Insurance sales, customer service, marketing Farmers, coverage, selling, policy, Insurance Salesman, Insurance salesperson, Insurance sales, Kansas City, Liberty, Platte City, St. Joe, Smithville, Kearney, Lawson, Maryville, Gower, Plattsburg, Lathrop, Excelsior Springs, Liberty, #farmers #owner #farmerscareers #careers #kcjobs #kcopenings #wearefarmers #farmersfamily #farmersdistrict #Farmersinsurance #insurancejobs #Salesmanager #insurancebook #growwithfarmers #newopenings