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West salary estimate

$16.44hourly

$34,187 yearly

Entry-level salary
$20,000 yearly salary
Updated December 15, 2025

At West, employees experience a wide range of salaries that reflect the diversity of roles within the organization. The average salary is $34,187 per year, but this figure conceals significant variations based on the specific position. For instance, a subject matter expert can earn about $100,390, while entry-level roles, like customer service agents, may only see an average of $29,587.

Departmental differences also play a critical role in salary expectations. For example, engineering positions command an average salary of $85,240, whereas those in customer service earn around $32,264. Comparatively, West’s salaries are competitive within the industry, especially when contrasted with companies like Move and Boingo Wireless, which offer average salaries of $99,434 and $95,166, respectively.

By providing a detailed overview of salary structures, prospective employees can better navigate their career choices, ensuring they find roles that align with their expectations and skills.

Highest paying jobs at West

The highest paying jobs at West are subject matter expert, software engineer, software analyst, and operations manager. Subject matter expert jobs at West earn an average yearly salary of $100,390, West software engineer jobs average $92,310, and West software analyst jobs average $65,075.

The lowest paying West roles include customer service agent and call center agent. West customer service agent average salary is $29,587 per year. So while the average West salary is $34,187 there is a big variation in pay depending on the role.

Highest paying jobs at West

RankJob titleAverage West salaryHourly rate
1Subject Matter Expert$100,390$48.26
2Software Engineer$92,310$44.38
3Software Analyst$65,075$31.29
4Operations Manager$60,552$29.11
5Supervisor$51,241$24.64
6Account Executive$46,311$22.26
7Account Manager$41,682$20.04
8Team Leader$38,833$18.67
9Sales Representative$37,708$18.13
10Administrative Assistant$36,981$17.78
11Technical Support Specialist$36,428$17.51
12Technical Support Technician$36,221$17.41
13Sales Associate$36,152$17.38
14Telemarketer$32,529$15.64
15Customer Service Representative$32,332$15.54
16Cashier$30,156$14.50
17Call Center Agent$29,774$14.31
18Customer Service Agent$29,588$14.23

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Average West salary by state

West pays the highest salaries in Washington due to higher costs of living and competition in the state.

RankStateAverage West salaryHourly rate
1Washington$39,043$18.77
2California$37,485$18.02
3Colorado$35,802$17.21
4Illinois$35,416$17.03
5Texas$33,294$16.01
6Nebraska$33,070$15.90

How much does West pay by location?

The average West salary varies by location. West salaries are the highest in Washington, DC, at $39,367 per year. West pays the second highest average salary in Boston, MA, at $39,131 per year. It's important to factor in the cost of living when negotiating a salary or choosing a place to work.

Highest paying West locations

RankLocationAverage West salaryHourly rate
1Washington, DC$39,367$18.93
2Boston, MA$39,131$18.81
3Seattle, WA$39,101$18.80
4New York, NY$37,522$18.04
5Los Angeles, CA$37,393$17.98
6Eagan, MN$36,841$17.71
7Colorado Springs, CO$35,777$17.20
8West Bend, WI$35,766$17.20
9Chicago, IL$35,444$17.04
10Tucson, AZ$33,905$16.30
11Emporia, KS$33,882$16.29
12Dublin, OH$33,343$16.03
13Omaha, NE$33,142$15.93
14Media, PA$33,130$15.93
15Houston, TX$33,128$15.93
16Salt Lake City, UT$32,886$15.81
17Knoxville, TN$32,423$15.59
18Atlanta, GA$31,796$15.29
19Driggs, ID$31,795$15.29
20Mobile, AL$31,324$15.06

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West salaries by department

Salaries at West vary depending on the department you work in. West salaries in the engineering department are the highest with an average salary of $85,240. Employees in the it department at West receive relatively high salaries as well, with an average salary of $48,780 per year. Departments that don't pay as well at West include the customer service and the retail organizational functions, with employees earning average salaries of $32,264 and $32,962, respectively.

Average West salary by department

RankDepartmentAverage West salaryHourly rate
1Engineering$85,240$40.98
2IT$48,780$23.45
3Plant/Manufacturing$45,049$21.66
4Human Resources$44,730$21.50
5Sales$39,994$19.23
6Marketing$36,649$17.62
7Retail$32,963$15.85
8Customer Service$32,264$15.51

How much does West pay by department?

Best paying West customer service salaries

RankPositionAverage West salaryHourly rate
1Technician Support Tier$40,293$19.37
2Technical Support Technician$36,221$17.41
3Customer Service Representative$32,332$15.54
4Call Center Representative$31,440$15.12
5Call Center Agent$29,774$14.31
6Customer Service Agent$29,588$14.23

Best paying West sales salaries

RankPositionAverage West salaryHourly rate
1Client Relationship Manager$79,271$38.11
2Customer Account Executive$48,496$23.32
3Account Manager$41,682$20.04
4Insurance Agent$38,167$18.35
5Sales Representative$37,708$18.13
6Sales Associate$36,152$17.38
7Licensed Agent$35,324$16.98
8Billing Specialist$34,242$16.46
9Inbound Sale Representative$33,103$15.91
10Membership Consultant$32,262$15.51

Best paying West retail salaries

RankPositionAverage West salaryHourly rate
1Team Supervisor$44,124$21.21
2Team Leader$38,833$18.67
3Assistant Manager$35,652$17.14
4Call Center Manager$34,898$16.78
5Floor Supervisor$31,262$15.03
6Cashier$30,156$14.50

West competitors’ average salaries

Average salaries at West competitors, like Move, Boingo Wireless, and Motorola Solutions, vary. Move employees earn the highest salaries, with an average yearly salary of $99,434. The average salary at Boingo Wireless is $95,166 per year, and the average salary at Motorola Solutions is $82,657 per year.

Highest paying West competitors

RankCompany nameZippia scoreAverage salary
1Move4.9$99,434
2Boingo Wireless4.6$95,166
3Motorola Solutions4.5$82,657
4Groupon4.6$81,044
5DXC Technology4.6$77,358
6CyrusOne4.6$75,739
7Tyler Technologies4.3$73,290
8American City Business Journals4.6$62,897
9RealPage4.7$61,974
10Verizon Communications4.7$58,561
11AUTOMATED DIGITAL TECHNOLOGIES2.8$57,105
12Protocol Marketing4.0$50,519
13Time Warner Cable Enterprises LLC4.5$50,513
14Aegis Communications3.9$50,376
15iPacesetters4.1$44,181
16Comcast Technology Solutions4.2$42,837
17Wehco4.2$37,443
18Harte Hanks4.5$36,598
19Ticketmaster4.3$36,195
20DialAmerica4.3$29,647

Recently added West salaries

JobLocationDate addedSalary
Anytime Fitness CleanerSan Antonio, TX05/27/2025$20,870
Anytime Fitness CleanerSan Antonio, TX04/28/2025$20,870
Anytime Fitness CleanerSan Antonio, TX03/28/2025$20,870
Dog Detection HandlersMacomb, IL02/18/2025$50,088
Biological Field TechnicianAbilene, TX02/18/2025$39,653

What employees say about salary at West

Employee reviews
profile
2.0
A zippia user wrote a review on Apr 2023
Pros of working at West

None none thats why i am looking around for another job where my hard work is apreciated

Cons of working at West

They dont apreciate people working for them, they want only the money for their pockets

West benefits

None the enviroment is not that bad but management are selfish

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Zippia gives an in-depth look into the details of West, including salaries, political affiliations, employee data, and more, in order to inform job seekers about West. The employee data is based on information from people who have self-reported their past or current employments at West. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by West. The data presented on this page does not represent the view of West and its employees or that of Zippia.

West may also be known as or be related to WEST CORP and West.