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At West, employees experience a wide range of salaries that reflect the diversity of roles within the organization. The average salary is $34,187 per year, but this figure conceals significant variations based on the specific position. For instance, a subject matter expert can earn about $100,390, while entry-level roles, like customer service agents, may only see an average of $29,587.
Departmental differences also play a critical role in salary expectations. For example, engineering positions command an average salary of $85,240, whereas those in customer service earn around $32,264. Comparatively, West’s salaries are competitive within the industry, especially when contrasted with companies like Move and Boingo Wireless, which offer average salaries of $99,434 and $95,166, respectively.
By providing a detailed overview of salary structures, prospective employees can better navigate their career choices, ensuring they find roles that align with their expectations and skills.
The highest paying jobs at West are subject matter expert, software engineer, software analyst, and operations manager. Subject matter expert jobs at West earn an average yearly salary of $100,390, West software engineer jobs average $92,310, and West software analyst jobs average $65,075.
The lowest paying West roles include customer service agent and call center agent. West customer service agent average salary is $29,587 per year. So while the average West salary is $34,187 there is a big variation in pay depending on the role.
| Rank | Job title | Average West salary | Hourly rate |
|---|---|---|---|
| 1 | Subject Matter Expert | $100,390 | $48.26 |
| 2 | Software Engineer | $92,310 | $44.38 |
| 3 | Software Analyst | $65,075 | $31.29 |
| 4 | Operations Manager | $60,552 | $29.11 |
| 5 | Supervisor | $51,241 | $24.64 |
| 6 | Account Executive | $46,311 | $22.26 |
| 7 | Account Manager | $41,682 | $20.04 |
| 8 | Team Leader | $38,833 | $18.67 |
| 9 | Sales Representative | $37,708 | $18.13 |
| 10 | Administrative Assistant | $36,981 | $17.78 |
| 11 | Technical Support Specialist | $36,428 | $17.51 |
| 12 | Technical Support Technician | $36,221 | $17.41 |
| 13 | Sales Associate | $36,152 | $17.38 |
| 14 | Telemarketer | $32,529 | $15.64 |
| 15 | Customer Service Representative | $32,332 | $15.54 |
| 16 | Cashier | $30,156 | $14.50 |
| 17 | Call Center Agent | $29,774 | $14.31 |
| 18 | Customer Service Agent | $29,588 | $14.23 |
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West pays the highest salaries in Washington due to higher costs of living and competition in the state.
| Rank | State | Average West salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $39,043 | $18.77 |
| 2 | California | $37,485 | $18.02 |
| 3 | Colorado | $35,802 | $17.21 |
| 4 | Illinois | $35,416 | $17.03 |
| 5 | Texas | $33,294 | $16.01 |
| 6 | Nebraska | $33,070 | $15.90 |
| Rank | Location | Average West salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $39,367 | $18.93 |
| 2 | Boston, MA | $39,131 | $18.81 |
| 3 | Seattle, WA | $39,101 | $18.80 |
| 4 | New York, NY | $37,522 | $18.04 |
| 5 | Los Angeles, CA | $37,393 | $17.98 |
| 6 | Eagan, MN | $36,841 | $17.71 |
| 7 | Colorado Springs, CO | $35,777 | $17.20 |
| 8 | West Bend, WI | $35,766 | $17.20 |
| 9 | Chicago, IL | $35,444 | $17.04 |
| 10 | Tucson, AZ | $33,905 | $16.30 |
| 11 | Emporia, KS | $33,882 | $16.29 |
| 12 | Dublin, OH | $33,343 | $16.03 |
| 13 | Omaha, NE | $33,142 | $15.93 |
| 14 | Media, PA | $33,130 | $15.93 |
| 15 | Houston, TX | $33,128 | $15.93 |
| 16 | Salt Lake City, UT | $32,886 | $15.81 |
| 17 | Knoxville, TN | $32,423 | $15.59 |
| 18 | Atlanta, GA | $31,796 | $15.29 |
| 19 | Driggs, ID | $31,795 | $15.29 |
| 20 | Mobile, AL | $31,324 | $15.06 |
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Did West's compensation package meet your expectations?
Salaries at West vary depending on the department you work in. West salaries in the engineering department are the highest with an average salary of $85,240. Employees in the it department at West receive relatively high salaries as well, with an average salary of $48,780 per year. Departments that don't pay as well at West include the customer service and the retail organizational functions, with employees earning average salaries of $32,264 and $32,962, respectively.
| Rank | Department | Average West salary | Hourly rate |
|---|---|---|---|
| 1 | Engineering | $85,240 | $40.98 |
| 2 | IT | $48,780 | $23.45 |
| 3 | Plant/Manufacturing | $45,049 | $21.66 |
| 4 | Human Resources | $44,730 | $21.50 |
| 5 | Sales | $39,994 | $19.23 |
| 6 | Marketing | $36,649 | $17.62 |
| 7 | Retail | $32,963 | $15.85 |
| 8 | Customer Service | $32,264 | $15.51 |
| Rank | Position | Average West salary | Hourly rate |
|---|---|---|---|
| 1 | Technician Support Tier | $40,293 | $19.37 |
| 2 | Technical Support Technician | $36,221 | $17.41 |
| 3 | Customer Service Representative | $32,332 | $15.54 |
| 4 | Call Center Representative | $31,440 | $15.12 |
| 5 | Call Center Agent | $29,774 | $14.31 |
| 6 | Customer Service Agent | $29,588 | $14.23 |
| Rank | Position | Average West salary | Hourly rate |
|---|---|---|---|
| 1 | Client Relationship Manager | $79,271 | $38.11 |
| 2 | Customer Account Executive | $48,496 | $23.32 |
| 3 | Account Manager | $41,682 | $20.04 |
| 4 | Insurance Agent | $38,167 | $18.35 |
| 5 | Sales Representative | $37,708 | $18.13 |
| 6 | Sales Associate | $36,152 | $17.38 |
| 7 | Licensed Agent | $35,324 | $16.98 |
| 8 | Billing Specialist | $34,242 | $16.46 |
| 9 | Inbound Sale Representative | $33,103 | $15.91 |
| 10 | Membership Consultant | $32,262 | $15.51 |
| Rank | Position | Average West salary | Hourly rate |
|---|---|---|---|
| 1 | Team Supervisor | $44,124 | $21.21 |
| 2 | Team Leader | $38,833 | $18.67 |
| 3 | Assistant Manager | $35,652 | $17.14 |
| 4 | Call Center Manager | $34,898 | $16.78 |
| 5 | Floor Supervisor | $31,262 | $15.03 |
| 6 | Cashier | $30,156 | $14.50 |
Average salaries at West competitors, like Move, Boingo Wireless, and Motorola Solutions, vary. Move employees earn the highest salaries, with an average yearly salary of $99,434. The average salary at Boingo Wireless is $95,166 per year, and the average salary at Motorola Solutions is $82,657 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | Move | 4.9 | $99,434 |
| 2 | Boingo Wireless | 4.6 | $95,166 |
| 3 | Motorola Solutions | 4.5 | $82,657 |
| 4 | Groupon | 4.6 | $81,044 |
| 5 | DXC Technology | 4.6 | $77,358 |
| 6 | CyrusOne | 4.6 | $75,739 |
| 7 | Tyler Technologies | 4.3 | $73,290 |
| 8 | American City Business Journals | 4.6 | $62,897 |
| 9 | RealPage | 4.7 | $61,974 |
| 10 | Verizon Communications | 4.7 | $58,561 |
| 11 | AUTOMATED DIGITAL TECHNOLOGIES | 2.8 | $57,105 |
| 12 | Protocol Marketing | 4.0 | $50,519 |
| 13 | Time Warner Cable Enterprises LLC | 4.5 | $50,513 |
| 14 | Aegis Communications | 3.9 | $50,376 |
| 15 | iPacesetters | 4.1 | $44,181 |
| 16 | Comcast Technology Solutions | 4.2 | $42,837 |
| 17 | Wehco | 4.2 | $37,443 |
| 18 | Harte Hanks | 4.5 | $36,598 |
| 19 | Ticketmaster | 4.3 | $36,195 |
| 20 | DialAmerica | 4.3 | $29,647 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Anytime Fitness Cleaner | San Antonio, TX | 05/27/2025 | $20,870 |
| Anytime Fitness Cleaner | San Antonio, TX | 04/28/2025 | $20,870 |
| Anytime Fitness Cleaner | San Antonio, TX | 03/28/2025 | $20,870 |
| Dog Detection Handlers | Macomb, IL | 02/18/2025 | $50,088 |
| Biological Field Technician | Abilene, TX | 02/18/2025 | $39,653 |
None none thats why i am looking around for another job where my hard work is apreciated
They dont apreciate people working for them, they want only the money for their pockets
None the enviroment is not that bad but management are selfish
Zippia gives an in-depth look into the details of West, including salaries, political affiliations, employee data, and more, in order to inform job seekers about West. The employee data is based on information from people who have self-reported their past or current employments at West. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by West. The data presented on this page does not represent the view of West and its employees or that of Zippia.
West may also be known as or be related to WEST CORP and West.