West County Community Services Jobs

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from assigned Intake Supervisor - Clinical Services. The Position and Job Summary (These are examples of the types of duties that may be performed. Additional duties may be added.) Gathers initial information related to request for eligibility and assist families with completion of intake application as needed. Conducts statewide searches for applicants to see if they have previously received services at any Regional Center. Creates initial inquiry or UCI and inputs and /or updates demographic information for applicants in Regional Center computer systems. Obtain and verify consents for services and records Requests and distributes medical, school, mental health and other applicable records. Requests and or verifies additional information as needed to assist in determining eligibility Answers phone calls and responds to emails and provides status updates to applicants, families, and other agencies (with consent). Requests case records from storage or other Regional Centers as needed. Documentation of all case activity in Regional Center computer systems. Participates in meetings and training sessions as requested. Performs administrative tasks as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A Bachelor's degree in a human/social services is required and two years of related experience or must be in, at minimum, your last semester of your Bachelor's degree program in social work, education, child development, psychology, or a related field. Skills and Abilities Excellent customer service on the telephone and/or in person. Bilingual in English and Spanish. Accurate and rapid typing for input of data. Attention to detail. Ability to prioritize, respond to multiple tasks, requests, and processes and meet timelines. Review and present information obtained in a concise manner. Utilize ear/microphone piece and enter initial data in the computer. Essential Requirements Developmental or related disabilities, social service provision, basic community resources, use of word processing, internet, and data entry. Position may require bilingual Spanish. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Participate in Tuition Reimbursement Program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option (at manager/supervisor's discretion after 90-days continuous employment) Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is non-exempt. Regular Salary: $22.29 - $31.50 per hour, plus $69.24 per bi-weekly pay period for bilingual services. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision This position receives general supervision by Supervisors/Managers/Directors. The Position and Job Summary Assigned duties may vary and other duties may be assigned. Reception/Clerical - Facilities Department Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions. Greets consumers, families, and other visitors. Checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff. Supports Facilities Department - Liaison to Facilities personnel and various vendors. Schedules appointments with consumers, related parties or internal staff. Reserves rooms for meetings and conferences; maintains department calendars for staff. Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies. Types, inputs, and maintains documents, consumer information and/or related data into computer databases, software, tracking systems/tools, etc. Prepares reports/documents by collecting and collating information. Sets up and maintains paper and/or electronic filing systems. Maintains, stocks, and inventories supplies as assigned. Performs other related duties as required. Mailroom, Scanning and Filing Processes incoming and outgoing USPS, UPS, FedEx, interoffice, faxes, documents, etc. Runs outgoing mail through postage machine; package materials for shipping. Services and maintains office equipment (paper jams, toner replacement, etc.). Copies, files, retrieves and/or scans documents. May research files on the computer. Maintains files through purging/archiving documents and ensuring that documents are filed appropriately. Makes copies and packets, distributes documents and prepares materials for mailing. Coordinate boxes for off-site storage, as applicable. Performs other related duties as required and assigned. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience High school diploma or general education degree (GED); or equivalent combination of education and experience required. Two (2) years related experience required working in an office environment or related experience. Skills and Abilities Microsoft Office and related applications. Knowledge of general office functions and customer service skills. Ability to operate a computer and enter data accurately. Ability to speak and write in an organized and effective manner. Ability to write with excellent grammar. Ability to be detail oriented. Ability to multi-task. Requires bilingual Spanish for the position. Microsoft Office and related applications. Knowledge of general office functions and customer service skills. Ability to operate a computer and enter data accurately. Essential Requirements Valid California Driver's License and reliable transportation, or acceptable substitute, required. Bilingual English/Spanish is required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Participate in the Tuition Reimbursement program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is an exempt category. Regular salary $21.41 - $30.26 per hour, plus $69.24 per bi-weekly pay period for bilingual services. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

***This position works primarily in-office to enable collaboration and communication, allow effective decision making, provide opportunities for mentorship and knowledge sharing, and strengthen oversight and accountability. Having staff interact with each other provides value to the organization. Once sufficient knowledge and capability of job duties has been demonstrated, staff are eligible to work remotely, subject to management approval. The typical remote work program agreement allows staff members to work remotely one day per workweek. Remote work is a privilege, not a right.*** CLASSIFICATION DEFINITION Under direction, perform professional level administrative and analytical work, including comprehensive and sensitive special projects and studies, in a wide variety of areas within the organization, including administrative, budget, and operations. CLASSIFICATION CHARACTERISTICS This is a professional administrative position. Employees in this class perform responsible financial and administrative duties, which include office management, fiscal oversight, budget, payroll, human resources, and accounts receivable/payable. The position should receive only occasional instruction or assistance as new or unusual situations arise, are fully aware of the operating procedures and policies of the work unit. This position requires extensive analytical work, Excel modeling, public policy research and evaluation, complex problem-solving abilities, and assignment to special projects, often involving work in a team environment. This job description is part of a multi-level classification: Administrative Analyst I Administrative Analyst II Incumbents in these classifications may be assigned to specialize their focus in areas of administrative or data analysis. SUPERVISION RECEIVED General and direct supervision is provided by the Division Manager. Essential Functions ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to, the following: DATA ANALYSIS FOCUS Provide technical support and troubleshooting assistance to customers pertaining to computer, network and related technology applications and equipment by phone, and/or in person; receive and log requests for assistance from end users; utilize and update help desk tickets, system maintenance logs and other tools to track and respond to service requests; verify the location of the problem by eliciting information from end users regarding the nature of the issue; may conduct on-site assessments of technology issues; determine severity of problem and either resolve, refer to others in the department, or escalate to the contracted service provider. Support end users by performing basic to moderate front end application interface development, programming and/or configuration. Perform database maintenance and system backups, upgrades of remote machines, and other hardware and software support activities. Provide database administration. Clean and manipulate large datasets for analysis; develop and manage data standards and reporting tools. Support data integration from other agencies. Extract and analyze data from dispatch and Fire Department databases; interpret and prepare data for studies, reports and recommendations for Fire Departments and other public agencies. Coordinate software support with external vendors; and arrange for vendors to provide maintenance needs. Perform network administration support duties such as monitoring or adding applications, users, and devices; modifying user profiles; re-setting passwords; and performing file maintenance. Monitor storage utilization; set up user access permissions consistent with policies and procedures; and document all changes and revisions. Maintain and support applications and/or databases necessary for efficient functionality of assigned software solutions. Analyze the performance measurement process to ensure improvement of organizational efficiency and effectiveness including the use of performance indicators. Develop and maintain custom and standard reports and queries utilizing products such as Tableau, Intterra, Excel, Crystal Reports, or Microsoft SQL. Prepare correspondence and other documents; provide general administrative support that may include monitoring contracts and budgets. Develop and deliver group and/or one-on-one training sessions, both in-house and for member and contract agencies. Assist novice system users. Attend meetings, seminars, training, and drills to maintain a working knowledge of technical advancements in data analytics and software. Perform other related duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS A minimum of 5 years combined education and/or experience is required. Any combination of experience, education, and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education and Experience: Bachelor's Degree in a related field and one year of related professional staff support, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, OR an Associate's Degree with major coursework in a related field and three years of experience. Knowledge of: DATA ANALYSIS FOCUS Basic understanding of project management practices. Report writing concepts. Programming and scripting such as SQL Transact and SQL Scripting. Geographic Information Systems (GIS), Computer Aided Dispatch (CAD), Records Management Systems (RMS), and other Fire Department applications Data analysis methods, structured language methods, statistical techniques Relational database structures and systems. Data analysis and presentation techniques. File system administration. Dynamic programming languages. Database concepts including design, tables, queries, functions, modules, reports and ODBC. Application development such as system analysis and software development lifecycle. Fire Department functions, operations and activities. Ability to: DATA ANALYSIS FOCUS Write reports using basic reporting applications. Support large scale, complex software application(s). Program and analyze software application problems and issues. Prioritize and lead projects. Initiate work. Provide excellent customer service. Work independently and within a team. Develop reports. Create and meet deadlines. Deal with multiple high priority issues simultaneously. Analyze and research solutions Additional Information PHYSICAL AND MENTAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; occasional driving; occasional pushing/pulling; frequent bending, kneeling, squatting and crawling. Lifting - occasional lifting up to 25 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person; occasional hearing of faint sounds. Emotional/Psychological - frequent decision making and concentration; frequent public contact; and working alone. WORKING CONDITIONS Work is typically performed in an indoor office environment and may require travel to other locations. Evening, holiday and/or weekend work may be required. NCDJPA is committed to providing equal employment opportunities to all employees and applicants, without regard to any protected status in accordance with applicable local, state, and federal law.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Location / Department San Fernando Valley / Consumer Services 1 - Early Start Supervision Receives direction from the Deputy Director/Program Services Director. Provides general supervision to assigned staff. The Position and Job Summary It includes the following. Assigned duties may vary and other duties may be assigned. Plans, organizes, directs and/or provides subject matter expertise/technical assistance for the overall work of a division/assigned project of the Consumer Services department to include the following areas: Early Start, Self Determination, Medicaid Waiver, DEIB, Enhanced Unit, Provisional Eligiblity. Participates in the development of department goals, establishes and/or maintains division-level programs such as Medicaid Waiver, CPP and Self Determination Services, directs the implementation of the division's goals, objectives, policies, procedures and work plans, in accordance with the Lanterman Developmental Disabilities Services Act and NLACRC policies. Formulates quality performance standards and outcomes to measure, evaluate productiveness of the division, and ensure accountability. Provides or arranges staff training to meet quality and productivity expectations. Prepares and presents statistical and analytical reports on division activities. May represent the agency or serve as consumer services liaison to governmental and community agencies, boards and committees, outside groups. Selects, trains, directs and evaluates assigned staff. Participates in management and senior management groups. Provides technical assistance and staff support to Board committees and task forces. Collaborates with external stakeholders. Serves as the Program Services Director, when assigned. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Master's degree in Social Work or a related field. (LCSW, ASCW or MFCC desirable) A minimum of 6 years of increasingly responsible professional experience in a related setting, including at least 3 years as a manager or supervisor. Skills and Abilities Planning, organizing, directing, and evaluating the work of a large social service department or organization, decision making in the administration of program and/or service standards, interpretation of complex governmental (and other) regulatory information, communication with staff, strong oral and written communications. General Skills: Proven ability to lead and develop high-performing teams. Exceptional communication and presentation skills, with the ability to influence executive leadership. Strong project management skills, including the ability to juggle competing priorities and meet deadlines. Collaborative mindset, with the ability to work effectively across departments and with external partners. Analytical and strategic thinking skills to drive decisions and foster innovation. Essential Requirements Valid California Driver's License and reliable transportation, or acceptable substitute, required. Regular travel will be required to all branch offices. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is exempt. Regular salary: $137,158.89 - $185,164.51 annually. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

CHANGE MANAGEMENT PROJECT MANAGER The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Quality Improvement Manager. The Position and Job Summary The Change Management Project Manager will facilitate the life cycle of implementing State directives, projects identified by internal workgroups and/or Executive Administration, and departmental Standard Operating Procedures (SOPs). This position also assists with the analysis, design, and delivery of agency-related change management education efforts and communications. Facilitate the development of policies, procedures, and other internal organizational tools. Lead agency projects through the project life cycle. Determine the effect of State directives and other identified projects on the agency's policies and procedures and recommend plans for alignment. Identify project stakeholders to be involved in workgroups and other project aspects. Plan, coordinate, lead, and facilitate workgroups and project planning meetings. Establish and maintain relationships with relevant client stakeholders and departments, providing regular contact on project status and changes. Maintain processes for managing and prioritizing project lifecycle. Participate in the design and delivery of trainings. Meet a project's established goals and measures of success. Use project management tools to track timelines, responsibilities, tasks, etc. Attend agency meetings to provide project updates, obtain feedback and information from stakeholders, answer questions about projects, and gather information to help drive projects. Collaborate in development of satisfaction surveys, postcards, and reports. Other projects and/or duties as assigned. Employment Standards Knowledge: Understanding of Change Management Understanding of Organization Development and the Prosci ADKAR Model Understand the concept of “finding the why,” EBA, and emotional intelligence Education & Experience A Master's degree in a related field and one to three years of related experience or Bachelor's degree in an unrelated field and three to five years of experience. Skills and Abilities 2 or more years of Project Management or Change Management experience. Strong attention to details and critical thinking skills. Problem solving and root-cause identification skills. Proven success working with management. Proven ability to meet deadlines. Strong written and verbal communication skills. Excellent presentation skills. Experience in leading and facilitating project meetings. Experience in relationship building. Experience in project management and overseeing projects. Experience in developing outlines and tools for change management projects and processes. Ability to work well independently under pressure of multiple deadlines and by prioritizing multiple work responsibilities. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Ability to lift and carry up to 10 lbs. Essential Requirements This position requires the use of a personal vehicle while conducting business and must possess a valid (Class C) California driver's license. Travel to Santa Clarita and Antelope Valleys will be required. Language Skills English Bi-lingual Spanish a plus, but not required NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is an exempt position. Bi-weekly salary range of $3,390.00 - $4,577.00. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. SCOPE: General oversight of the organization's records and documents management system and department. SUPERVISION: Works under the supervision of the Senior Manager Facilities Services and Records Management. Provides supervision to support staff (Office Assistants). EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added). 1. Provides leadership in accordance with the Agency's mission, vision and core values. 2. Administration of the Document Management Application. 3. Oversees all aspects of the Records and Document Management Department. Proper oversight of the scanned document quality within the organization. Review scanned materials for quality and proper categorization - adjusting as necessary. 4. Implementation of processes and procedures to adhere to the laws and regulations in relation to Privacy Compliance. 4. Oversee the equitable assigning of tasks and the completion of the daily work by the support staff. 5. Assigns, reviews, approves the work of unit staff members, addresses performance concerns, hires, trains, directs, and evaluates unit staff. 6. Produce and maintain reports, correspondence, and various tracking logs as needed. 7. Design, create and implement any new process changes for special projects and new requirements as needed. 8. Collaborates and coordinates with a variety of departments including but not limited to: Case Management, Office Services, Community Services and Accounting. 9. Other managerial tasks as needed. EMPLOYMENT GUIDELINES Knowledge and Skills: Ability to manage time and prioritize workflow, highly motivated and deadline driven Ability to adapt to rapidly changing organizational and business issues is required Ability to take direction and work collaboratively with other departments throughout the organization Ability to interpret and explain written data to a wide range of audiences. Must have excellent verbal and written communication skills. High standard of attention to detail Intermediate MS Office skills to include Word, Excel, Outlook, PowerPoint and Access Experience in utilizing a document management application Supervision of staff preferred Education and Experience: Minimum five (5) years of experience performing administration, troubleshooting or support of business systems or applications. Minimum two (2) years' experience in a supervisory position required or Five (5) years of managing special assignments and projects can be substituted for supervisory experience. A valid California Driver's License or acceptable substitute is required for this position. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Participate in the Tuition Reimbursement Program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option (after 90-days continuous employment, at manager/supervisor's discretion) Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is exempt. Regular Salary - $85,942.14 - $116,021.9 NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

CONSUMER SERVICE COORDINATOR SELF DETERMINATION PROGRAM (SDP) LEAD TRAINING SPECIALIST The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. SCOPE: Provides information, advocacy, and case management stabilization services for consumer participants of the Self- Determination Program (SDP). SUPERVISION: Receives general supervision from Consumer Services Supervisor/Manager. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) 1. Establish the individual budget, associated spending plan, and case management services to consumers registering and/or participating in Self-Determination Program services, including coordination and facilitation of individual program planning to identify SDP- specific outcomes and supports. 2. Assists participants with the transition in and out of the SDP. 3. Assists in the transfer of funds originally distributed to any budget category to another budget category or categories, as identified in statute and/or regulation. 4. If selected as an Independent Facilitator by the participant, will assist in the person-centered planning process and the development of the SDP-based IPP. Will be an active participant/advocate in the decision-making process as related to the development of the individual budget, assessment of short-term and long-term needs, access and coordination of participant-selected services and supports to meet those needs as identified in the consumer's IPP. 5. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. 6. Works with Independent Facilitators and Financial Management Services providers who can assist with person-centered planning process, payments and provide employee-related services. 7. Initiates and responds to consumer, family, service provider, and outside agency communications on topics including but not limited to SDP-related service eligibility and SDP-related problem resolution. 8. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. 9. May require re-training staff on needed areas that will be identified. 10. Shadows and coaches CSCs in the field when planning and conducting meetings. 11. Assist in addressing issues specific to service delivery and program planning including assessing service provision within SDP. 12. May be asked to perform other tasks/ activities to ensure that applicable timelines, performance measures and customer service goals are met. 13. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. EMPLOYMENT GUIDELINES: Education & Experience Bachelor's degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master's degree in a related subject may be substituted for experience. This position is non-exempt, and may be located in the San Fernando, Santa Clarita, and/or the Antelope Valley offices, and requires travel to all offices and throughout and outside of the catchment area, as appropriate. Skills and Abilities Understanding of family systems and appreciation for person-centered planning and thinking, empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word, MS Excel and MS Outlook. Proficiency with basic bookkeeping/services budgeting concepts. 3 years of Regional Center experience/Consumer Service Coordinator. Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable and transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a part-time hourly, non-exempt position. Effective March 2025, the pay rate range is $29.49 - $41.66/hour (internal Grade 8). Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Department / Location: Accounting - Operations / San Fernando Valley Scope Responsible for payroll and operations of accounting. Supervision Receives supervision from Controller or Director of Finance and supervises the payroll and operations accounting team. The Position and Job Summary Leads and motivates their team to provide excellent support to coworkers, vendors, and individuals we serve. You must lead by example and foster a collaborative environment. Select, trains, supervises, evaluates, and motivates staff. Supervises payroll team. Monitors and evaluates payroll processing procedures. Ensures timely and accurate processing of payroll. Implement quality assurance measures. Supervises operations accounting team. Oversees bank reconciliations and operations payables. Ensure accurate and timely payments. Manages and maintains accountability for fixed assets. Develops and conducts various trainings as needed. Assists with monthly and annual closing process. Assists with financial reporting, cash and expenditure projections and various reporting requirements. Guide the completion of staff assignments by coaching and training all staff to perform multiple tasks in the event of absences. Maintains and reviews accounting procedures, make improvements when necessary and play a key role in implementing new systems and tools to increase efficiency. Assist in developing policies and procedures and in making recommendations for the department. Collaborate with the accounting management team to support the needs of the organization. Participates on the management team to recommend and determine department needs and practices. Assumes leadership role on special projects as needed. Additional duties as assigned. Employment Standards Bachelor's degree in accounting or a related field, a minimum of 4 years of payroll experience, a minimum of 5 years of progressive accounting experience and a minimum of 1 year of supervisory experience is required. Skills and Abilities Knowledge of generally accepted accounting practices, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, proficiency with MS Word and MS Outlook, and advanced MS Excel skills Essential Requirements Must be comfortable supporting staff in the field or working remotely and being available to staff. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable and transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Participate in the Tuition Reimbursement Program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option (after 90 days continuous in-office employment and at manager's discretion). Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is exempt. Regular Salary - $98,231.62 - $13,2612.68 NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

ACCCOUNTANT The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Accounting Supervisor. The Position and Job Summary Responsible for conducting vendor audits in accordance with governmental legislations, reviewing independent audit and independent review reports from vendors and performing a variety of complex accounting functions. It includes the following. Assigned duties may vary and other duties may be assigned. • Conducts audits of vendors in accordance with statutes and regulations. Performs field work, analyzes data, research statutory, regulatory, and contractual requirements and prepares written reports of audit findings. Prepares external correspondence and reporting related to vendor audits. • Tracks and reviews independent audit and independent review reports submitted by vendors in accordance with statutory requirements. • Reviews cost statements submitted by vendors. • Conducts various internal audits to verify internal controls including physical inventory of fixed assets. • Completes monthly reconciliation of fixed assets database to general ledger. • Generates, analyzes, and reconciles a variety of monthly and annual reports. • Participates in training of internal staff on accounting functions and procedures. • Provides technical assistance and support to accounting staff. • Assists with preparation of month-end financial statements and reports. • Assists with preparation and analysis of expenditures data and reports. • Performs various accounts payable, accounts receivable and accounting functions as required. • Prepares and posts journal entries. • Maintains accounting files and records. North Los Angeles County Regional Center Main ************ • Fax ************ | 9200 Oakdale Avenue #100, Chatsworth, CA 91311 | ************** • Performs other related duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Bachelor's degree (B.A. or B.S.) in accounting from a four-year college or university; or equivalent combination of education and experience. Five (5) or more years of accounting experience, including one year of audit experience. Skills and Abilities Knowledge of generally accepted accounting principles, procedures and terminology, accounts payable and accounts receivable systems, general ledger systems, and bank reconciliation. Auditing, training, research and forecasting, data analysis, report preparation and presentation skills. Ability to operate a computer and enter data accurately. Advanced Microsoft Excel skills. Ability to speak and write in an organized and effective manner, succinct direct manner, and simply complex ideas into simplified forms. Essential Requirements Valid California Driver's License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. • Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents • Pre-Tax Flexible Spending Account for eligible health care expenses • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees • No cost Vision plan for employees and eligible dependents • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees • NLACRC offers two (2) deferred compensation plans - 457 and 403(b) • Participate in the Public Service Loan Forgiveness program • Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time North Los Angeles County Regional Center Main ************ • Fax ************ | 9200 Oakdale Avenue #100, Chatsworth, CA 91311 | ************** • Holidays - NLACRC offers 12 paid holidays throughout the year • Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a non - exempt. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Behavioral Services Supervisor. The Position and Job Summary (These are examples of the types of duties that may be performed. Additional duties may be added.) Participates in multidisciplinary meetings to provide consultation to staff on consumer services issues and needs and provides clinical recommendations. Serves as liaison/consultant to outside agencies, as assigned. Assists in problem resolution with service providers or outside agencies. May resolve any issues between vendors and families. Observes consumer environment, reviews records, makes program recommendations. Conducts consumer clinical observations in one or more of the following settings: regional center, private homes, family homes, group homes, day programs or other field settings. Provides training to regional center or service provider staff, as assigned. Creates and maintains accurate consumer records in Sandis regarding recommendations, using a variety of tracking systems. Reviews behavior reports and consults with Consumer Services Coordinators and/or vendors regarding reports and service related concerns. As needed, works with Clinical Psychologist regarding consumer diagnosis and medications required. Provides expert testimony in due process proceedings as relevant to behavior analysis and scope of expertise. Ability to travel to visit consumers and other parties on a timely basis, using reliable transportation. Employment Standards Knowledge : Developmental disabilities; mental illness; clinical assessment across the lifespan and treatment options; all aspects of behavioral assessment including direct observational strategies, reinforcement surveys, functional analysis of behavior, behavioral and developmental checklists; design of instructional programs for individuals with developmental disabilities using motivational systems, behavioral interventions, and evaluation of program efficiency; laws ethical standards, and regulations pertaining to services delivery, applied behavior analysis (ABA) Education & Experience: Master's degree in Behavior Analysis, psychology, counseling or education or a related field and Board Certified Behavior Analyst (BCBA) Two (2) years professional experience providing behavioral services, service recommendations, and consultation to people with developmental disabilities, physical disabilities, or emotional disturbances, their families and service providers. Skills and Abilities All aspects of behavioral assessment and intervention design. Excellent customer service. Effective communication and interpersonal skills. Attention to detail. Ability to prioritize, respond to multiple tasks, request and meet timelines. Review and present information obtained in a concise manner. Ability to work under pressure and assume responsibility for complex tasks. Ability to work effectively with people from diverse cultures. Microsoft Office and related applications. Essential Requirements A valid California Driver's License and transportation, or acceptable substitute is required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a non - exempt. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives supervision from Consumer Services Supervisors/Managers. Department - Consumer Services - San Fernando Valley - School Age 1 The Position and Job Summary • Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. • Identify and coordinate services for individuals and their families • Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. • Serve as an advocate for individuals served by community agencies. • Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. • Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. • Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required. Employment Standards Bachelor's degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master's degree in a related subject may be substituted for experience. Skills and Abilities Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook. Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable and transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans. • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. • Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents • Pre-Tax Flexible Spending Account for eligible health care expenses • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees • No cost Vision plan for employees and eligible dependents • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees • NLACRC offers two (2) deferred compensation plans - 457 and 403(b) • Participate in the Public Service Loan Forgiveness program • Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time • Holidays - NLACRC offers 12 paid holidays throughout the year • Most positions are offered a hybrid - remote option Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is non-exempt. Regular Salary: $26.33 to $37.18 per hour. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

This position is specifically intended for students currently enrolled at California State University, Northridge (CSUN) in a Behavioral Science, Health, or Human Services-related program. Please note this is a Part time position. The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives supervision from Consumer Services Supervisors/Managers. Location/Department San Fernando Valley / School Age Scope Assists service coordination staff in facilitating and following through on approved service actions. The Position and Job Summary Under enhanced supervision, the Associate Consumer Service Coordinator provides information, advocacy, and service coordination for individuals and their families. This part-time role requires a commitment of 16 hours per week, working 4 hours per day over 4 days. The caseload will be shared between two student Associate Service Coordinators, ensuring manageable service delivery. With guided coaching and supervisory oversight, contribute to the development, monitoring, and evaluation of basic program plans for individuals, making revisions as needed. Assist in identifying and coordinating services for individuals and families, focusing on basic, non-complex cases. Maintain accurate and timely documentation, including forms and reports, in compliance with regulations and NLACRC policies. Advocate on behalf of individuals receiving services through community agencies. Schedule and participate in interdisciplinary meetings with individuals served, their families, service providers, and advocates. Identify barriers to service delivery and implement culturally responsive strategies that foster empathy, trust, and respect. This includes working in underserved communities and non-traditional office settings as needed. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Must be enrolled in an accredited college or university, pursuing a degree in a Health and Human Services-related field. Must have two (2) professional letters of recommendations. EMPLOYMENT GUIDELINES: Knowledge: Knowledge of intellectual and/or developmental disabilities, social service provision. Skills: Customer service, strong organizational skills, strong verbal and written communication skills. Computer use, including proficiency with Microsoft Office 365, Word, and Outlook. Ability to work and collaborate successfully with people from diverse backgrounds. English is required. Essential Requirements: Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, in our office location, or virtually via videoconference (at the customer's request). Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for Employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a part-time hourly, non-exempt position. The pay rate range is $22.82/hour. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range (if applicable) will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives direction from the Clinical Services Director. Provides supervision to staff Psychologists, intake case managers and associates, and assigned support staff as well as supervision of vendor clinicians who perform psychological and psych-social assessments. The Position and Job Summary Ensures successful delivery of clinical and service programs, including diagnostic assessment programs. It includes the following. Assigned duties may vary and other duties may be assigned. • Oversees diagnostic assessment process applicants for services, ensures that statutory requirements for eligibility determination are met. Understands and applies Lanterman Act and Early Start eligibility guidelines. Provides expert testimony in due process cases as relevant to scope of expertise. • Provide psychological assessment or evaluation services to Agency consumers and applicants for services utilizing current assessment instruments and best practices. • Hires and trains and provides oversight to intake and psychological department staff (Chatsworth, AV) and contract clinicians. Assigns work, evaluates results, ensures quality of work, and consults with staff on complex service issues. Ensures that department staff complete work assignments with in program timelines and agency service standards with emphasis on providing professional and quality customer service. Participates and or coordinates interdisciplinary clinical teams, including eligibility team. • Collaboration and outreach with external community and governmental agencies as relevant to scope of expertise. • Provides expert testimony in appeal eligibility cases • Serves on the agency management team, may provide staff support to committees of the Board of Trustees. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: • Psy.D. or Ph.D. from an APA accredited college or university in psychology, and • Three years of related, professional experience providing testing, diagnostic evaluation, service recommendation, and consultation to people with developmental disabilities, physical disabilities, or emotional disturbances. • At least 3 to 5 years of supervision of non-exempt staff. Skills and Abilities Psychodiagnostics evaluations with the developmentally disabled of all ages, DSM IVTR and differential diagnosis, best practice assessment for intellectual disability, autism and autism spectrum disorders, behavioral intervention with the developmentally disabled, laws and ethics governing the practice of psychology, California state laws and regulations regarding eligibility and services for the developmentally disabled Knowledge of generally accepted accounting principles, procedures and terminology, accounts payable and accounts receivable systems, general ledger systems, and bank reconciliation. • Auditing, training, research and forecasting, data analysis, report preparation and presentation skills. • Ability to operate a computer and enter data accurately. • Advanced Microsoft Excel skills. Essential Requirements Valid California Driver's License and reliable transportation, or acceptable substitute and a current, unrestricted California Psychology License are required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. • Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents • Pre-Tax Flexible Spending Account for eligible health care expenses • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees • No cost Vision plan for employees and eligible dependents • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees • NLACRC offers two (2) deferred compensation plans - 457 and 403(b) • Participate in the Public Service Loan Forgiveness program • Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time • Holidays - NLACRC offers 12 paid holidays throughout the year • Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is exempt. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Location / Department San Fernando Valley / Consumer Services 1 - School Age Supervision Receives direction from the Deputy Director/Program Services Director. Provides general supervision to assigned staff. The Position and Job Summary It includes the following. Assigned duties may vary and other duties may be assigned. Plans, organizes, directs and/or provides subject matter expertise/technical assistance for the overall work of a division/assigned project of the Consumer Services department to include the following areas: School Age, Self Determination, Medicaid Waiver, DEIB, Enhanced Unit, Participates in the development of department goals, establishes and/or maintains division-level programs such as Medicaid Waiver, CPP and Self Determination Services, directs the implementation of the division's goals, objectives, policies, procedures and work plans, in accordance with the Lanterman Developmental Disabilities Services Act and NLACRC policies. Formulates quality performance standards and outcomes to measure, evaluate productiveness of the division, and ensure accountability. Provides or arranges staff training to meet quality and productivity expectations. Prepares and presents statistical and analytical reports on division activities. May represent the agency or serve as consumer services liaison to governmental and community agencies, boards and committees, outside groups. Selects, trains, directs and evaluates assigned staff. Participates in management and senior management groups. Provides technical assistance and staff support to Board committees and task forces. Collaborates with external stakeholders. Serves as the Program Services Director, when assigned. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Master's degree in Social Work or a related field. (LCSW, ASCW or MFCC desirable) A minimum of 6 years of increasingly responsible professional experience in a related setting, including at least 3 years as a manager or supervisor. Skills and Abilities Planning, organizing, directing, and evaluating the work of a large social service department or organization, decision making in the administration of program and/or service standards, interpretation of complex governmental (and other) regulatory information, communication with staff, strong oral and written communications. General Skills: Proven ability to lead and develop high-performing teams. Exceptional communication and presentation skills, with the ability to influence executive leadership. Strong project management skills, including the ability to juggle competing priorities and meet deadlines. Collaborative mindset, with the ability to work effectively across departments and with external partners. Analytical and strategic thinking skills to drive decisions and foster innovation. Essential Requirements Valid California Driver's License and reliable transportation, or acceptable substitute, required. Regular travel will be required to all branch offices. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is exempt. Regular salary: $137,158.89 - $185,164.51 annually. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

CHANGE MANAGEMENT PROJECT MANAGER The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Quality Improvement Manager. The Position and Job Summary The Change Management Project Manager will facilitate the life cycle of implementing State directives, projects identified by internal workgroups and/or Executive Administration, and departmental Standard Operating Procedures (SOPs). This position also assists with the analysis, design, and delivery of agency-related change management education efforts and communications. Facilitate the development of policies, procedures, and other internal organizational tools. Lead agency projects through the project life cycle. Determine the effect of State directives and other identified projects on the agency's policies and procedures and recommend plans for alignment. Identify project stakeholders to be involved in workgroups and other project aspects. Plan, coordinate, lead, and facilitate workgroups and project planning meetings. Establish and maintain relationships with relevant client stakeholders and departments, providing regular contact on project status and changes. Maintain processes for managing and prioritizing project lifecycle. Participate in the design and delivery of trainings. Meet a project's established goals and measures of success. Use project management tools to track timelines, responsibilities, tasks, etc. Attend agency meetings to provide project updates, obtain feedback and information from stakeholders, answer questions about projects, and gather information to help drive projects. Collaborate in development of satisfaction surveys, postcards, and reports. Other projects and/or duties as assigned. Employment Standards Knowledge: Understanding of Change Management Understanding of Organization Development and the Prosci ADKAR Model Understand the concept of “finding the why,” EBA, and emotional intelligence Education & Experience A Master's degree in a related field and one to three years of related experience or Bachelor's degree in an unrelated field and three to five years of experience. Skills and Abilities 2 or more years of Project Management or Change Management experience. Strong attention to details and critical thinking skills. Problem solving and root-cause identification skills. Proven success working with management. Proven ability to meet deadlines. Strong written and verbal communication skills. Excellent presentation skills. Experience in leading and facilitating project meetings. Experience in relationship building. Experience in project management and overseeing projects. Experience in developing outlines and tools for change management projects and processes. Ability to work well independently under pressure of multiple deadlines and by prioritizing multiple work responsibilities. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Ability to lift and carry up to 10 lbs. Essential Requirements This position requires the use of a personal vehicle while conducting business and must possess a valid (Class C) California driver's license. Travel to Santa Clarita and Antelope Valleys will be required. Language Skills English Bi-lingual Spanish a plus, but not required NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is an exempt position. Bi-weekly salary range of $3,390.00 - $4,577.00.

TRAINING SPECIALIST - INSTRUCTIONAL DESIGNER The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Training and Development Supervisor. The Position and Job Summary The Training Specialist - Instructional Designer will be responsible for designing and developing eLearning modules (including microlearning), instructor-led, and virtual training programs. This role includes creating engaging activities for learners, collecting and analyzing key data such as test scores, and supporting our Learning Management System (LMS) administration. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Designs and develops engaging and interactive eLearning modules with subject matter experts at the agency that meets the needs of our learners. Designs and develops instructor-led and virtual training programs to ensure comprehensive learning experiences. Develops and maintains engaging training materials, templates and supplies for activities for training programs to enhance the learning experience. Regularly updates training materials to reflect the latest industry standards and best practices. Collects key data from eLearning modules and instructor led trainings, including test scores and surveys, to evaluate learner performance and improve course content. Supports the Training Department on instructor led and virtual training setup and breakdown as assigned. This includes, but not limited to, arranging conference room tables and chairs for training programs. Supports the administration of the LMS including, but not limited to, pulling reports, inputting attendance records, and ensuring data accuracy. Supports staff by maintaining and updating the training library to ensure current training materials are active and accurate. Supports learners with technical support for eLearning modules and accessing training materials as assigned. Supports the Training Department with scheduling and communications to learners as needed. Other projects as assigned. Overtime as needed. Education and/or Experience A Bachelor's degree, preferred. Instructional Design Certification. Minimum of 2 years of experience in instructional design, eLearning development, and LMS administration. Skills and Abilities Proficient working with eLearning authoring tools. Articulate 360, preferred. Proficient working with Adobe Creative Suite. Premiere Pro and After Effects, preferred. Proficient in Microsoft Office 360 Suite. Proficient utilizing the ADDIE model for instructional design. Ability to lift and carry up to 10 lbs. Essential Requirements Valid California Driver's License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many staff gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is non-exempt. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

This position is specifically intended for students currently enrolled at California State University, Northridge (CSUN) in a Behavioral Science, Health, or Human Services-related program. Please note this is a Part time position. The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Location/Department San Fernando Valley / School Age Supervision Receives supervision from Consumer Services Supervisors/Managers. Scope Assists service coordination staff in facilitating and following through on approved service actions. The Position and Job Summary Under enhanced supervision, the Associate Consumer Service Coordinator provides information, advocacy, and service coordination for individuals and their families. This part-time role requires a commitment of 16 hours per week, working 4 hours per day over 4 days. The caseload will be shared between two student Associate Service Coordinators, ensuring manageable service delivery. With guided coaching and supervisory oversight, contribute to the development, monitoring, and evaluation of basic program plans for individuals, making revisions as needed. Assist in identifying and coordinating services for individuals and families, focusing on basic, non-complex cases. Maintain accurate and timely documentation, including forms and reports, in compliance with regulations and NLACRC policies. Advocate on behalf of individuals receiving services through community agencies. Schedule and participate in interdisciplinary meetings with individuals served, their families, service providers, and advocates. Identify barriers to service delivery and implement culturally responsive strategies that foster empathy, trust, and respect. This includes working in underserved communities and non-traditional office settings as needed. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Must be enrolled in an accredited college or university, pursuing a degree in a Health and Human Services-related field. Must have two (2) professional letters of recommendations. EMPLOYMENT GUIDELINES: Knowledge: Knowledge of intellectual and/or developmental disabilities, social service provision. Skills: Customer service, strong organizational skills, strong verbal and written communication skills. Computer use, including proficiency with Microsoft Office 365, Word, and Outlook. Ability to work and collaborate successfully with people from diverse backgrounds. English is required, Spanish fluency is a plus Essential Requirements: Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, in our office location, or virtually via videoconference (at the customer's request). Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for Employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is a part-time hourly, non-exempt position. The pay rate range is $22.82/hour. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range (if applicable) will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We have immediate career opportunities for Service Coordinators to work with a variety of age groups (from Early Start to Adult) with a critical need in the School Age group. We also offer Bilingual positions! Positions are available in our Antelope Valley, Santa Clarita Valley and Chatsworth locations. The Position and Job Summary Provides information, advocacy, and service arrangement for consumers and families. Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. Identify and coordinate services for individuals and their families. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. Serve as an advocate for individuals served by community agencies. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required. Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver's License and reliable transportation, or acceptable substitute, required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Bachelor's degree in psychology, social work, sociology, or related human services field and two years of related experience. A Master's degree in a related subject may be substituted for experience. Skills and Abilities Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook. NLACRC Offers an Excellent Benefits Package Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, along with education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is non - exempt. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. SCOPE: General oversight of the organization's records and documents management system and department. SUPERVISION: Works under the supervision of the Senior Manager Facilities Services and Records Management. Provides supervision to support staff (Office Assistants). EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added). 1. Provides leadership in accordance with the Agency's mission, vision and core values. 2. Administration of the Document Management Application. 3. Oversees all aspects of the Records and Document Management Department. Proper oversight of the scanned document quality within the organization. Review scanned materials for quality and proper categorization - adjusting as necessary. 4. Implementation of processes and procedures to adhere to the laws and regulations in relation to Privacy Compliance. 4. Oversee the equitable assigning of tasks and the completion of the daily work by the support staff. 5. Assigns, reviews, approves the work of unit staff members, addresses performance concerns, hires, trains, directs, and evaluates unit staff. 6. Produce and maintain reports, correspondence, and various tracking logs as needed. 7. Design, create and implement any new process changes for special projects and new requirements as needed. 8. Collaborates and coordinates with a variety of departments including but not limited to: Case Management, Office Services, Community Services and Accounting. 9. Other managerial tasks as needed. EMPLOYMENT GUIDELINES Knowledge and Skills: Ability to manage time and prioritize workflow, highly motivated and deadline driven Ability to adapt to rapidly changing organizational and business issues is required Ability to take direction and work collaboratively with other departments throughout the organization Ability to interpret and explain written data to a wide range of audiences. Must have excellent verbal and written communication skills. High standard of attention to detail Intermediate MS Office skills to include Word, Excel, Outlook, PowerPoint and Access Experience in utilizing a document management application Supervision of staff preferred Education and Experience: Minimum five (5) years of experience performing administration, troubleshooting or support of business systems or applications. Minimum two (2) years' experience in a supervisory position required or Five (5) years of managing special assignments and projects can be substituted for supervisory experience. A valid California Driver's License or acceptable substitute is required for this position. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Participate in the Tuition Reimbursement Program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option (after 90-days continuous employment, at manager/supervisor's discretion) Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is exempt. Regular Salary - $85,942.14 - $116,021.9 NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.