Patient Registrar jobs at West Virginia University - 35 jobs

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 2 to work at our Boca Raton location. Core Job Summary: The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. Core Responsibilities: Performs full registration and ensures that insurance is verified, and all patients' information is correct. Obtains copies of insurance cards, driver's license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: Projects a welcoming professional demeanor. Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment. Performs pre-service validation prior to patient's appointment for in person or virtual visits. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely. Coordinates patient flow to ensure timely check-in and arrival to service area. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered. Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. AREA SPECIFIC ER Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support. Proficient knowledge of ASAP module. Must be flexible and adjust to rotating schedules evenings, weekends, and holidays. Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays. Must adhere to PPE requirements as dictated by the specific situation. ADMITTING Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area. Proficient knowledge of ADT module. On-call and rotating schedule for evenings, weekends, and holidays. Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification. Responsible for pre-admissions log to include benefits, specialty, and financial clearance. Coordinates with bed control on bed availability. Collaborates with Transfer Center on all incoming transfers to finalize transfer requests. Responsible for processing admissions orders received via in-basket messaging. Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions. CTU Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area. HOSPITAL BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area. PRACTICE BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area. REMOTE BASED Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High school diploma or equivalent Minimum 2 years of relevant experience Knowledge, Skills and Attitudes: Knowledge of generally accepted accounting procedures and principles. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. Ability to work independently and/or in a collaborative environment. Ability to communicate effectively in both oral and written form. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H4

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Associate, in the Department of Patient Access in Palm Beach Gardens, Florida. The Patient Access Associate (On-Site) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. The Patient Access Associate (On-Site) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays. CORE JOB FUNCTIONS * Greets visitors to the department and directs them to their requested destination. * Answers incoming calls and places outgoing calls, in a timely and efficient manner, while providing * Exceptional customer service to further a positive institutional image. * Responds to general questions and inquiries, forwards non-routine requests to appropriate staff for handling. * Assists with general administrative task, such as sorting departmental mail, faxes, troubleshooting office equipment etc. * Maintains department directories and visitation logs. * Maintains a tidy and clean reception area. * Places orders for department supplies as requested by department leadership. * Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere. * Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High School diploma or equivalent Experience: Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: * Ability to communicate effectively in both oral and written form * Ability to handle difficult and stressful situations with professional composure * Ability to maintain effective interpersonal relationships * Ability to recognize, analyze, and solve a variety of problems * Ability to exercise sound judgment in making critical decisions * Ability to analyze, organize and prioritize work under pressure while meeting deadlines * Ability to work evenings, nights, and weekends as necessary DEPARTMENT ADDENDUM Department Specific Functions * Serves as the first point of contact for patients and customers entering facility/department. * Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information. * Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience. * Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present. * Assists patients in navigating self-serve kiosks. * Queues patients for check-in/out. * Identifies patients arriving late and communicates with clinical team. * Confirms patient identity and places wristband on patients. * Identifies patients at risk of falls and places appropriate wristband. * Provides updates to patients waiting in reception area. * Interfaces effectively with all members of the healthcare team and keeps patients informed of any delays. Department Specific Qualifications Experience: Customer service experience preferred Knowledge, Skills and Attitudes: * Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings. * Subject to potential contact/exposure to patients who can transmit contagious diseases. * Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.) * Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely. * Onsite presence is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions. * Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow. * Ability to navigate multiple systems and independently service patients promptly in a fast paced, constantly changing environment. * Knowledge of health care regulatory guidelines and compliance including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. * Ability to recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking. * Strong telephone contact handling skills and active listening. * Ability to adapt/respond to different types of situations and personalities. * Excellent communication and presentation skills. * Ability to prioritize and manage time effectively. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Associate, in the Department of Patient Access in Palm Beach Gardens, Florida. The Patient Access Associate (On-Site) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. The Patient Access Associate (On-Site) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays. CORE JOB FUNCTIONS Greets visitors to the department and directs them to their requested destination. Answers incoming calls and places outgoing calls, in a timely and efficient manner, while providing Exceptional customer service to further a positive institutional image. Responds to general questions and inquiries, forwards non-routine requests to appropriate staff for handling. Assists with general administrative task, such as sorting departmental mail, faxes, troubleshooting office equipment etc. Maintains department directories and visitation logs. Maintains a tidy and clean reception area. Places orders for department supplies as requested by department leadership. Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High School diploma or equivalent Experience: Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: · Ability to communicate effectively in both oral and written form · Ability to handle difficult and stressful situations with professional composure · Ability to maintain effective interpersonal relationships · Ability to recognize, analyze, and solve a variety of problems · Ability to exercise sound judgment in making critical decisions · Ability to analyze, organize and prioritize work under pressure while meeting deadlines · Ability to work evenings, nights, and weekends as necessary DEPARTMENT ADDENDUM Department Specific Functions Serves as the first point of contact for patients and customers entering facility/department. Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information. Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience. Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present. Assists patients in navigating self-serve kiosks. Queues patients for check-in/out. Identifies patients arriving late and communicates with clinical team. Confirms patient identity and places wristband on patients. Identifies patients at risk of falls and places appropriate wristband. Provides updates to patients waiting in reception area. Interfaces effectively with all members of the healthcare team and keeps patients informed of any delays. Department Specific Qualifications Experience: Customer service experience preferred Knowledge, Skills and Attitudes: Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings. Subject to potential contact/exposure to patients who can transmit contagious diseases. Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.) Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely. Onsite presence is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions. Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow. Ability to navigate multiple systems and independently service patients promptly in a fast paced, constantly changing environment. Knowledge of health care regulatory guidelines and compliance including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. Ability to recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking. Strong telephone contact handling skills and active listening. Ability to adapt/respond to different types of situations and personalities. Excellent communication and presentation skills. Ability to prioritize and manage time effectively. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Details Information Posting date 01/19/2026 Closing date Open Until Filled Yes Position Number 0313400 Position Title Assistant Registrar Hiring Range Minimum $25.88 Hiring Range Maximum $32.35 Union Type Not a Union Position SEIU Level Not an SEIU Position FLSA Status Non-Exempt Employment Category Regular Full Time Scheduled Months per Year 12 Scheduled Hours per Week 40 Schedule Location of Position Hanover, NH Remote Work Eligibility? Onsite only Is this a term position? No If yes, length of term in months. Is this a grant funded position? No Position Purpose As a member of the registration department at the Hood Museum of Art, the Assistant Registrar assists with the management of the museum's collections by supporting the Registrar with accessioning workflows, collection care, and registration activities for exhibitions. The Assistant Registrar supports all outgoing loans from the permanent collection, contributes to object and records digitization, and facilitates collection photography. Description Required Qualifications - Education and Yrs Exp Bachelors plus 2-3 years' experience or equivalent combination of education and experience Required Qualifications - Skills, Knowledge and Abilities * Bachelor's degree in art history, anthropology, museum studies, or the equivalent. * Two to three years of experience in museum registration or collections management. * Working knowledge of collections database software. * Experience in registration methods, particularly object handling, loans, and rights and reproductions, with increasing levels of responsibility over time. * Strong organizational skills and attention to detail. * Ability to lift objects up to forty pounds and use carts, A-frames, and other standard transfer methods. * Commitment to diversity and to serving the needs of a diverse population. Preferred Qualifications * Three to five years of experience in museum registration or collections management. * Working knowledge of the collections database software The Museum System (TMS). * Experience with exhibitions development and implementation, including object condition assessment, tracking, installation/deinstallation, and maintaining related documentation. Department Contact for Recruitment Inquiries Ramie Speicher Department Contact Phone Number 646-3852 Department Contact for Cover Letter and Title Ashley Offill, Curator of Collections Department Contact's Phone Number Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Preferred, but not required Special Instructions to Applicants Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. ********************************************************* Additional Instructions Quick Link *********************************************** Key Accountabilities Description Registration Support: Supports the Registrar and other department members with all workflows and documentation related to the permanent collection, including record management, inventory projects, digitization, conservation, and safe and secure storage. Percentage Of Time 40 Description Permanent Collection Loans: Facilitates all aspects of outgoing collection loans, including communication, condition reporting, shipping, and documentation, progressing towards management of loan processes. Percentage Of Time 20 Description Permanent Collection Exhibitions: Supports the Registrar with registration duties for permanent collection exhibitions. Percentage Of Time 20 Description Art Handling, Shuttle, and Object Photography: Performs art handler duties, including pulling and staging objects in the Bernstein Center for Object Study (BCOS) as needed. Coordinates shuttle transportation between museum storage, BCOS, and campus locations and prepares objects for transport. Coordinates collection imaging sessions with a contract photographer, including scheduling and object preparation and handling. Percentage Of Time 20 * -- Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. -- Performs other duties as assigned Supplemental Questions Required fields are indicated with an asterisk (*). * * How did you learn about this employment opportunity? * Current Dartmouth employee (Please specify full name below) * Word of mouth * Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv) * ****************** email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition) * Recruiter (Please specify full name or event below) * ability JOBS * Chronicle of Higher Education * Glassdoor * Handshake * HigherEdJobs * HigherEdMilitary * Indeed * Inside Higher Ed * LinkedIn's Job Board * RecruitMilitary * Dartmouth's Job Board (searchjobs.dartmouth.edu) * Other (Please specify below) * If you would like to add more information to your answer, please specify here: (Open Ended Question) Documents Needed to Apply Required Documents * Cover Letter * Resume Optional Documents * Additional Document #1

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. Core Job Summary: The Patient Access department has an exciting opportunity for a full time Patient Access Associate to work at the UHealth Campus. The Patient Services Associate projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. Core Responsibilities: Serves as the first point of contact for patients and customers entering facility/department. Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information. Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience. Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present. Assists patients in navigating self-serve kiosks. Queues patients for check-in/out. Identifies patients arriving late and communicates with clinical team. Confirms patient identity and places wristband on patients. Identifies patients at risk of falls and places appropriate wristband. Provides updates to patients waiting in reception area. Interfaces effectively with all members of the healthcare team and keeps patients informed of any delays. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High School Diploma required. Customer Service Experience preferred Knowledge, Skills, and Abilities: Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings. Subject to potential contact/exposure to patients who can transmit contagious diseases. Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.) Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely. Onsite presence is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions. Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow. Ability to navigate multiple systems and independently service patients promptly in a fast paced, constantly changing environment. Knowledge of health care regulatory guidelines and compliance including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. Ability to recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking. Strong telephone contact handling skills and active listening. Ability to adapt/respond to different types of situations and personalities. Excellent communication and presentation skills. Ability to prioritize and manage time effectively. Any appropriate combination of relevant education, experience and/or certifications may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

This position is currently a work from home position, in a high-volume Inbound call center. Candidates will be required to identify and handle a variety of routine to complex patient inquiries or request while providing a high level of service. The Onboarding/Training program will occur both remotely and in the office over a period of 6-8 weeks. Access Specialist may be required to work in office at least twice a year or as needed. Bilingual is preferred, but not required Excellent Verbal and written communication skills Listening skills Problem analysis and problem solving Strong Customer service orientation Organizational skills Attention to detail Adaptability Teamwork Proficient typing and keyboarding skills with basic knowledge of Microsoft Office Suite Experience: One (1) year of customer service experience and one (1) year of experience in a healthcare and/or clinical setting environment Responsible for handling a high volume of patient and clinical business calls averaging 60-65 calls per day. Provide an exceptional and positive patient experience to every caller, striving for patient loyalty and confidence in accordance with UT Health Patient Experience program. Complete registration of new patients which includes obtaining complete and accurate patient demographics, including entering and verification of subscriber insurance information. Schedule appointments for new and existing patients following clinic scheduling guidelines and protocols. Assists patients with any questions, concerns, medication refill request or sending messages to appropriate provider or clinical staff. Assigned to service calls for a primary and at least 1 additional clinic. Perform after hour duties and responsibilities to assist patients with urgent medical or health concerns. Completes outbound calls, adhering to processes and procedures of those assignments. Meet or exceed UT Health metrics for contact center performance standards, with a focus on quality, accuracy, and timeliness of every call. Maintain call quality assessment scores of 95% - 100% consistently. Demonstrate professional demeanor in appearance and behavior in all work-related interactions, whether in person or virtual. Participate in ongoing technical, customer service, and other training to continually improve skills. Contributes to training plan for call center agents and Access Call Center improvement initiatives. 1st level contact for escalated patient issues, exercising conflict resolution skills Adapts to ongoing operational or changes based on business needs. Responsible for complying with all clinical policies and procedures and HIPAA compliance. Meets or exceeds time and attendance expectations as defined in UT Health Attendance Policies. Performs other duties as assigned.

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our UHealth Plantation location. Core Job Summary: The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. Core Responsibilities: Performs full registration and ensures that insurance is verified, and all patients' information is correct. Obtains copies of insurance cards, driver's license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: Projects a welcoming professional demeanor. Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment. Performs pre-service validation prior to patient's appointment for in person or virtual visits. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely. Coordinates patient flow to ensure timely check-in and arrival to service area. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered. Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. AREA SPECIFIC ER Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support. Proficient knowledge of ASAP module. Must be flexible and adjust to rotating schedules evenings, weekends, and holidays. Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays. Must adhere to PPE requirements as dictated by the specific situation. ADMITTING Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area. Proficient knowledge of ADT module. On-call and rotating schedule for evenings, weekends, and holidays. Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification. Responsible for pre-admissions log to include benefits, specialty, and financial clearance. Coordinates with bed control on bed availability. Collaborates with Transfer Center on all incoming transfers to finalize transfer requests. Responsible for processing admissions orders received via in-basket messaging. Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions. CTU Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area. HOSPITAL BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area. PRACTICE BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area. REMOTE BASED Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High school diploma or equivalent Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. General knowledge of office procedures and operations. Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3

Details Information Posting date 12/19/2025 Closing date Open Until Filled Yes Position Number 1128399 Position Title Registration Specialist Hiring Range Minimum $24.64 Hiring Range Maximum $30.81 Union Type Not a Union Position SEIU Level Not an SEIU Position FLSA Status Non-Exempt Employment Category Regular Full Time Scheduled Months per Year 12 Scheduled Hours per Week 40 Schedule Location of Position Lebanon, NH Remote Work Eligibility? Onsite only Is this a term position? No If yes, length of term in months. NA Is this a grant funded position? No Position Purpose To provide registration services for students, faculty, and staff of the Geisel School of Medicine's degree granting education programs. To coordinate the course catalog and registration processes utilizing OASIS (Online Access to Student Information and Scheduling) and the Banner Student Information System. To provide expertise and guidance in OASIS to a wide variety of users from Dartmouth College, Geisel, and Dartmouth Health. Description Required Qualifications - Education and Yrs Exp Bachelors or equivalent combination of education and experience Required Qualifications - Skills, Knowledge and Abilities * Bachelor's Degree and two years' work experience in an academic or administrative role or the equivalent combination of education and experience. * Excellent written, verbal, and interpersonal skills with strong attention to detail. * Demonstrated ability working with integrated databases and basic computer software (Microsoft Office Suite, OASIS, Banner, FileMaker, etc.). * Initiative, sound judgment and ability to work independently in a continually changing environment. * Strong organizational skills and ability to set priorities and meet critical deadlines, despite frequent interruptions. * Discretion and ability to deal with highly confidential information. * Practiced in providing friendly and professional customer service. * Accurate data entry skills. Preferred Qualifications * Bachelor's Degree and three to five years in an academic or administrative role. * Experience handling multiple confidential tasks. Department Contact for Recruitment Inquiries Andrea Wright Department Contact Phone Number ************ Department Contact for Cover Letter and Title Alex Rich, Registrar Department Contact's Phone Number Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Not an essential function Special Instructions to Applicants Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. ********************************************************* Additional Instructions Quick Link *********************************************** Key Accountabilities Description Course Catalog Management and System Training * Manages processes on OASIS and Banner related to course catalog maintenance, course set-up, and general updates, proactively seeking information from numerous sources and ensuring information is up-to-date and accurate. * Partners with course coordinators to support course registration and management on OASIS, proactively providing information and responding to queries about system functionality. Percentage Of Time 60% Description Registration Management and Student Support * Manages non-established rotation application process, processing applications, seeking additional information when needed, registering rotations in OASIS and Banner, and coordinating student performance evaluation completion. * Partners with Assistant Dean of Advanced Clinical Curriculum (Phase 3) to manage the elective and sub-internship registration experience, working with students, faculty, course coordinators/directors, and the Office of Clinical Education to gather information and support the registration process. * Coordinates with the Office of Evaluation and Assessment to support accurate completion of student performance, course, and faculty evaluations as well as timely submission of grades. * Assists with coordination of visiting student rotations as a home school. Percentage Of Time 40% * -- Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. -- Performs other duties as assigned. Supplemental Questions Required fields are indicated with an asterisk (*). * * How did you learn about this employment opportunity? * Current Dartmouth employee (Please specify full name below) * Word of mouth * Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv) * ****************** email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition) * Recruiter (Please specify full name or event below) * ability JOBS * Chronicle of Higher Education * Glassdoor * Handshake * HigherEdJobs * HigherEdMilitary * Indeed * Inside Higher Ed * LinkedIn's Job Board * RecruitMilitary * Dartmouth's Job Board (searchjobs.dartmouth.edu) * Other (Please specify below) * If you would like to add more information to your answer, please specify here: (Open Ended Question) Documents Needed to Apply Required Documents * Cover Letter * Resume Optional Documents

The Assistant Registrar organizes and directs clerical and functional operations within different functional areas including: registration, records management, transcript preparation, graduation certification, Veterans Services enrollment processing, student petitions, and graduation. The Assistant Registrar provides critical support to students, faculty, staff, and third-party agencies and addresses questions or concerns with a solution-based approach. The Assistant Registrar is expected to handle multiple responsibilities, solve complex problems, and ensure that systems and processes meet service expectations. This position is located at the Main Campus but may report to all Blue Ridge CTC locations as required to meet the needs of this position. This position will include managing a virtual office as needed. * Maintain and update an effective, accurate, and secure student records system adhering federal, state, and institutional policies including FERPA, HIPAA, and all institutional policies. * Veteran Certifying Official. * Supervises Records Assistant. * Assist with data collections, survey assessments, and reports as needed. * Compile and submit reports for federal and state agencies. * Maintain Veteran Certifying Official status with all Veteran systems. * Supervise Records Assistant position. * Coordinate email, text and other communications as part of the Office of the Registrar communication plan and outreach efforts. * Maintain and update an effective, accurate, and secure student records system adhering to federal, state, and institutional policies including FERPA, HIPAA, and all institutional policies. * Oversee data entry of the semester course schedule. * Oversee student petition process. * Review students for conferral of degree and certificates each semester and analyze graduate status. * Review Program of Study report to identify and correct abnormalities; maintain communication with students and advisors as needed. * Resolve discrepancies on student registrations. * Represent the College to various institutional divisions as well as externally to governmental agencies, vendors, students and their parents, and/or the general public. * Participate in events scheduled by Enrollment Management and for Veterans Services. * Assist students with completing graduation applications, changes, and updating records. * Assist faculty in advisement and course substitutions. * Facilitate records-related services included to the document imaging process, administering accurate reports of student enrollment to the National Student Clearinghouse, and oversee the process of collecting and reconciling transcript processes. * Serve as a member of assigned committees and taskforces. * Compile and submit reports for federal and state agencies. * Contact other college registrars, admissions personnel, and records personnel to resolve student record problems or improve processes and policies. * Assist with data collections, survey assessments, and reports as needed. * Identify students who need to apply for graduation through the Goal Chaser report. * Keep up to date on all rules and policies that govern the Office of the Registrar as set forth by FERPA, HIPAA, regional, state, and College regulations. * Work in the Testing Center as a back-up, as required. * Availability and willingness to work a full 37.5 hours a week. Availability and willingness to work a flexible schedule that could include early morning, evening hours, or Saturdays (for College recruitment events). * Perform assigned duties and any other duties to drive the College's Vision, to fulfil the College's Mission, and to abide by the College's Values. Education * Bachelor's Degree required. * Coursework related to education, administration, or analytics preferred. Experience * Previous office experience and ability to work in a routine and detail-oriented office environment. * Ability to interpret policies and procedures and document all work completed. * Previous higher education experience and/or veteran's benefits experience preferred. Knowledge, Skills, and Abilities Required * Applicant must be able to plan, schedule, organize, and follow-up on tasks related to the job to achieve goals within or ahead of established time frames. * Excellent interpersonal skills: able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner. * Excellent teamwork skills: skilled at collaborating with all areas of the College in a positive manner that supports diversity and a respectful workplace. * Proficient level of knowledge of Microsoft Office and proven ability to learn new software programs. * Ability to effectively handle confidential information. * Ability to manage multiple projects in an environment of rapid growth and change. * Ability to work independently with minimal clerical support. * Attention to detail and the ability to prioritize and meet deadlines. * Understand the College, state, and federal regulations including AAACRAO and CAEL guidelines in evaluation of student records as well as those regulations surrounding VA education benefits. * Familiarity with issues faced by community college students, especially in rural settings. Ability to relate to a diverse population. * Ability to analyze programs, identify solutions, and take appropriate action to resolve problems, using sound independent judgment and decision-making processes. * Demonstrated ability to work well with faculty and administrators. * Understanding of the organization of public higher education systems * Commitment to following all College policies and procedures. Licensure/Certification Required * Valid driver's license required.Position open until filled Blue Ridge Community and Technical College is an equal opportunity institution and does not discriminate based on race, color, national origin, sex, pregnancy, age, disability, or religion in admission, employment, or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty, staff, students, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. If you require reasonable accommodation to complete the job application, pre-employment testing, interview, or to otherwise participate in the hiring process, please contact Megan Stoner, Talent Acquisition & Development Coordinator at ************ or email *******************.

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely. CORE RESPONSIBILITIES * Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient's date of service * Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services * Add and/or edit insurance information in UChart such as validating that the correct guarantor account and plan listed in patient's account with accurate subscriber information, policy number, and claims address and plan order. * Completes the checklist and document co-pay. * Creates referral if applicable, "Benefit only" or "Preauthorization", and documents benefits information: deductible, co-insurance and out of pocket benefits * Meets productivity standards for assigned work queue, QA goal of 95% or greater and maintains WQ current at 14 days out with minimum daily pending visits * Assists in educating and acts as a resource to patients, primary care and specialty care practices within the UHealth system and externally * Contact Primary Care Physician offices and/or Health Plans to obtain authorization or referral for scheduled services according to authorization guidelines listed in UHealth Contract Summary. Submits all necessary documentation required to process authorization request 2 * Obtains authorization for both facility and provider for POS 22 and POS 19 clinics and provider only for POS 11 clinic locations\ * Enters and attaches authorization information in referral section of UChart * Approves referral and financially clear visits * Communicates with patients and/or departments regarding authorization denial and/or re-direction of patients by health plan or PCP office * Contact the Departments and/or patient when additional information is required of them or to alert regarding pending authorization status * Participates in process improvement initiatives 15% Customer Service * Provides customer service and assists patients and other UHealth staff with insurance related questions according to departmental standards * Ensures that patients are aware of issues regarding their financial clearance and educated on the referral/authorization process * Collaborates with Department and Patient Access teams to ensure that timely and concise communication occurs. * Ensures service recoveries and escalations are implemented with the guidance of their supervisors and according to departmental standards and guidelines * Performs other duties as assigned This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Insurance Verification Representative * High School Diploma or equivalent * Minimum 1 year of relevant work experience * Computer literate (EPIC scheduling and registration application experience a plus). * Strong written and oral communication skills. * Able to work in a team environment. * Graceful under pressure and stressful situations Sr. Insurance Verification Representative * High School Diploma or equivalent * (3) years of direct experience in Insurance Verification and Registration. * Computer literate (EPIC scheduling and registration application experience a plus). Minimum Qualifications (Essential Requirements) * Strong written and oral communication skills. Able to work in a team environment. * Graceful under pressure and sensitive situations * High School Diploma or equivalent and (3) years' direct experience Insurance Verification and Registration. * Computer literate (EPIC scheduling and registration application experience a plus). * Strong written and oral communication skills. Able to work in a team environment. * Graceful under pressure and sensitive situations * Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements * Demonstrated ability to communicate effectively in written and verbal form. Bi-lingual knowledge a plus * Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff * Ability to interact and assist patients of all ages, cultural background and with special needs, with a passion for providing excellent service and care * Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient's specific needs * Maintain a high level of diplomacy when dealing with stressful situations · Is innovative, proactive and resourceful in problem solving Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely. CORE RESPONSIBILITIES Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient's date of service Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services Add and/or edit insurance information in UChart such as validating that the correct guarantor account and plan listed in patient's account with accurate subscriber information, policy number, and claims address and plan order. Completes the checklist and document co-pay. Creates referral if applicable, “Benefit only” or “Preauthorization”, and documents benefits information: deductible, co-insurance and out of pocket benefits Meets productivity standards for assigned work queue, QA goal of 95% or greater and maintains WQ current at 14 days out with minimum daily pending visits Assists in educating and acts as a resource to patients, primary care and specialty care practices within the UHealth system and externally Contact Primary Care Physician offices and/or Health Plans to obtain authorization or referral for scheduled services according to authorization guidelines listed in UHealth Contract Summary. Submits all necessary documentation required to process authorization request 2 Obtains authorization for both facility and provider for POS 22 and POS 19 clinics and provider only for POS 11 clinic locations\ Enters and attaches authorization information in referral section of UChart Approves referral and financially clear visits Communicates with patients and/or departments regarding authorization denial and/or re-direction of patients by health plan or PCP office Contact the Departments and/or patient when additional information is required of them or to alert regarding pending authorization status Participates in process improvement initiatives 15% Customer Service Provides customer service and assists patients and other UHealth staff with insurance related questions according to departmental standards Ensures that patients are aware of issues regarding their financial clearance and educated on the referral/authorization process Collaborates with Department and Patient Access teams to ensure that timely and concise communication occurs. Ensures service recoveries and escalations are implemented with the guidance of their supervisors and according to departmental standards and guidelines Performs other duties as assigned This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Insurance Verification Representative High School Diploma or equivalent Minimum 1 year of relevant work experience Computer literate (EPIC scheduling and registration application experience a plus). Strong written and oral communication skills. Able to work in a team environment. Graceful under pressure and stressful situations Sr. Insurance Verification Representative High School Diploma or equivalent (3) years of direct experience in Insurance Verification and Registration. Computer literate (EPIC scheduling and registration application experience a plus). Minimum Qualifications (Essential Requirements) Strong written and oral communication skills. Able to work in a team environment. Graceful under pressure and sensitive situations High School Diploma or equivalent and (3) years' direct experience Insurance Verification and Registration. Computer literate (EPIC scheduling and registration application experience a plus). Strong written and oral communication skills. Able to work in a team environment. Graceful under pressure and sensitive situations Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements Demonstrated ability to communicate effectively in written and verbal form. Bi-lingual knowledge a plus Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff Ability to interact and assist patients of all ages, cultural background and with special needs, with a passion for providing excellent service and care Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient's specific needs Maintain a high level of diplomacy when dealing with stressful situations · Is innovative, proactive and resourceful in problem solving Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

JOB TITLE: Registrar WORK LOCATION: Pierpont Advanced Technology Center, 500 Galliher Drive Fairmont, West Virginia 26554 REPORTS TO: AVP, Student Services FLSA Status: Exempt Employee Category: Nonclassified _____________________________________________________________________________________ GENERAL JOB SUMMARY: The Registrar at Pierpont Community & Technical College is responsible for overseeing all aspects of student registration, academic records, transcript evaluation, and enrollment management. This role ensures compliance with institutional policies, state and federal regulations, and accreditation requirements. The Registrar works collaboratively with faculty, staff, and administration to support student success and maintain the integrity of academic records. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Maintains the integrity and security of all student academic records, transcripts, and related documentation · Maintains student academic records in compliance with institutional, state, and federal laws and regulations. Ensures compliance with the Family Educational Rights and Privacy Act (FERPA) and other relevant regulations · Develops and implements records retention policies · Certifies student enrollment status for various purposes including financial aid and veterans' benefits · Develops and implements policies and procedures for registration, grading, transcripts, degree audits, and graduation as well as the posting of transfer credits and compliance with Credit for Prior Learning policies. · Produces related reports including IPEDS, WVHEPC, and others required or upon request. · Supervises staff within the Registrar's Office, providing leadership and professional development opportunities. · Collaborates with academic departments, admissions, financial aid, and student services to support student retention and success initiatives. · Oversees the implementation and maintenance of student information systems and other relevant technology. · Manages the course scheduling and catalog production processes in coordination with academic departments. · Provides data analysis and reporting for enrollment trends, graduation rates, and other institutional needs. · Serves as a resource for students, faculty, and staff on academic policies and procedures. · Participates in institutional committees and contribute to strategic planning efforts. · Coordinates course registration processes each semester. · Manages add/drop procedures and withdrawal policies. · Works with academic departments to optimize course scheduling. · Oversees degree audit systems and graduation requirements. · Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There may be other duties as assigned. MINIMUM QUALIFICATIONS: · Strong knowledge of student information systems such as Banner and other database management. · Familiarity with accreditation standards, state and federal regulations, and best practices in enrollment management. · Excellent leadership, organizational, and problem-solving skills. · Strong interpersonal and communication skills with a commitment to customer service. · Ability to work collaboratively with diverse stakeholders. EDUCATION AND EXPERIENCE: · Bachelor's degree in related field required; Master's degree in higher education administration, student affairs, or a related field preferred. · Minimum of 3-5 years of experience in a registrar's office or related area in higher education. · An equivalent combination of education and experience is acceptable. PHYSICAL REQUIREMENTS: · Conditions are those of a typical office environment, requiring frequent oral communication with students and colleagues, the ability to enter data and written communications in electronic format in a timely manner, and sufficient mobility to be present and address students, their parents, and fellow professionals at appropriate college and regional functions. · Moderate physical activity. Requires handling of average-weight objects up to 15 pounds; standing, siting and/or walking for brief to long periods DISCLAIMER : This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor. Most requirements are subject to possible modification in order to provide a reasonable accommodation to individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, students, other employees, or the general public. Equal Opportunity Employer The West Virginia Higher Education Policy Commission and the Community and Technical College System of West Virginia are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The Commission and Council provide a collegial and respectful environment that values the contributions all staff.

JOB TITLE: Registrar WORK LOCATION: Pierpont Advanced Technology Center, 500 Galliher Drive Fairmont, West Virginia 26554 REPORTS TO: AVP, Student Services FLSA Status: Exempt Employee Category: Nonclassified _____________________________________________________________________________________ GENERAL JOB SUMMARY: The Registrar at Pierpont Community & Technical College is responsible for overseeing all aspects of student registration, academic records, transcript evaluation, and enrollment management. This role ensures compliance with institutional policies, state and federal regulations, and accreditation requirements. The Registrar works collaboratively with faculty, staff, and administration to support student success and maintain the integrity of academic records. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains the integrity and security of all student academic records, transcripts, and related documentation Maintains student academic records in compliance with institutional, state, and federal laws and regulations. Ensures compliance with the Family Educational Rights and Privacy Act (FERPA) and other relevant regulations Develops and implements records retention policies Certifies student enrollment status for various purposes including financial aid and veterans' benefits Develops and implements policies and procedures for registration, grading, transcripts, degree audits, and graduation as well as the posting of transfer credits and compliance with Credit for Prior Learning policies. Produces related reports including IPEDS, WVHEPC, and others required or upon request. Supervises staff within the Registrars Office, providing leadership and professional development opportunities. Collaborates with academic departments, admissions, financial aid, and student services to support student retention and success initiatives. Oversees the implementation and maintenance of student information systems and other relevant technology. Manages the course scheduling and catalog production processes in coordination with academic departments. Provides data analysis and reporting for enrollment trends, graduation rates, and other institutional needs. Serves as a resource for students, faculty, and staff on academic policies and procedures. Participates in institutional committees and contribute to strategic planning efforts. Coordinates course registration processes each semester. Manages add/drop procedures and withdrawal policies. Works with academic departments to optimize course scheduling. Oversees degree audit systems and graduation requirements. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There may be other duties as assigned. MINIMUM QUALIFICATIONS: Strong knowledge of student information systems such as Banner and other database management. Familiarity with accreditation standards, state and federal regulations, and best practices in enrollment management. Excellent leadership, organizational, and problem-solving skills. Strong interpersonal and communication skills with a commitment to customer service. Ability to work collaboratively with diverse stakeholders. EDUCATION AND EXPERIENCE: Bachelors degree in related field required; Masters degree in higher education administration, student affairs, or a related field preferred. Minimum of 3-5 years of experience in a registrars office or related area in higher education. An equivalent combination of education and experience is acceptable. PHYSICAL REQUIREMENTS: Conditions are those of a typical office environment, requiring frequent oral communication with students and colleagues, the ability to enter data and written communications in electronic format in a timely manner, and sufficient mobility to be present and address students, their parents, and fellow professionals at appropriate college and regional functions. Moderate physical activity. Requires handling of average-weight objects up to 15 pounds; standing, siting and/or walking for brief to long periods DISCLAIMER : This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor.Most requirements are subject to possible modification in order to provide a reasonable accommodation to individuals with disabilities.Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, students, other employees, or the general public. Equal OpportunityEmployer The West Virginia Higher Education Policy Commission and the Community and Technical College System of West Virginia are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The Commission and Council provide a collegial and respectful environment that values the contributions all staff.

The Registrar is responsible for integrity and security of student records. The Registrar's main responsibilities are: Student Records & Compliance * Maintain confidentiality, accuracy, and security of student academic records in compliance with FERPA, Title IV, and accreditor requirements. * Process and certify enrollment, re-enrollment, program changes, status changes (including LOA, probation, SAP, and withdrawals), and graduation/credential conferrals. * Conduct internal audits of student records and ensure compliance with retention and purging schedules. * Oversee timely and accurate processing of transcripts, enrollment verifications, and record requests. Academic Operations & Scheduling * Manage course schedules, start rosters, academic calendars, and classroom assignments in coordination with Education leadership. * Provide accurate student information for rosters, advising, and academic progress monitoring. Technology & Systems Management * Oversee SIS data entry, accuracy, and reporting. * Implement and maintain effective workflows between Admissions, Financial Aid, Career Services, Finance, and Academics to ensure data integrity. * Evaluate and update forms, processes, and systems to streamline compliance and improve efficiency. Position Requirements: * High School Diploma or GED required; post-secondary education preferred * Minimum 1-3 years of related work experience in higher education * Strong knowledge of FERPA, Title IV, and accreditor standards related to student records * Proficiency with Student Information Systems (SIS) and related reporting tools. * Ability to prepare and analyze detailed reports with accuracy. * Ability to maintain and prepare detailed records and reports and work with limited supervision. * Proficient in word processing, spread sheet and data base software. * Excellent oral, written and organizational skills. * Strong interpersonal relation skills and problem solving skills. About our company: Porter and Chester Institute, a leading trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 8 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our highly qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: https://porterchester.edu/about-pci We are an Equal Opportunity Employer. Monday-Friday 8am-5pm

The Schedule Coordinator works with students, faculty, and staff to schedule the use of space on the Bucksbaum Campus for lessons, classes, and individual practice time and rehearsals. This position reports to the Manager of Personnel. Responsibilties Schedule spaces on the Bucksbaum Campus for faculty lessons, classes, and rehearsals. Serve as one of the main points of contact for students seeking to book space on the Bucksbaum Campus for rehearsals. Assist with the management of practice room bookings within ArtsVision. Facilitate the piano tuning schedule for all rooms on the Bucksbaum Campus. Work as a critical member of the AMFS scheduling team, which includes the Vice President & General Manager, Director of Operations, Manager of Personnel, Chamber Music Coordinator, and AOTVA Assistant Company Manager & Scheduler. Other related duties as necessary. Requirements A minimum of 2 years administrative assistance and scheduling experience required. Knowledge of classical music repertoire and/or experience in the arts required. A high level of organizational ability, attention to detail, and communication and writing skills as well as an ability to multitask and work effectively with a variety of constituents. A commitment to maintaining regular office hours. Knowledge of computers (Microsoft products) and information technology. Experience with ArtsVision is preferred but not required. Training will be provided as necessary. Dates Pre-season part-time remote work: April 27, 2026-June 9, 2026 Season: June 10, 2026-August 24, 2026 Compensation Pre-season remote: $15.16/hour Season: $13.50/hour plus housing provided by AMFS (valued at a minimum of $5.16/hour depending on location.) Overtime $22.74/hour The overall non-local compensation for this position, including hourly pay ($13.50/hour) and housing ($5.16/hour), exceeds the 2026 Colorado minimum wage of $15.16. Benefits include AMFS season pass and paid sick time. Application Procedure Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please. Hiring Timeline Application review to begin in January. Applicants who submit materials before February 9, 2026 will be given priority in the review process. Interviews will be scheduled to begin after February 9, 2026. Application to remain open until position(s) filled. ___________________________________________________________________________________________________________ Statement on Culture, Excellence, and Access The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices-and remain focused on creating lasting change both within our organization and the broader classical music industry. The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. The Patient Access Representative working in our UTHealth Houston Ob/Gyn department responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments. This position will be fully remote following in-person training. (Must be a Texas Resident) Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: * 100% paid medical premiums for our full-time employees * Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) * The longer you stay, the more vacation you'll accrue! * Longevity Pay (Monthly payments after two years of service) * Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... * Free financial and legal counseling * Free mental health counseling services * Gym membership discounts and access to wellness programs * Other employee discounts including entertainment, car rentals, cell phones, etc. * Resources for child and elder care * Plus many more! Position Key Accountabilities: 1. Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy. 2. May schedule patient appointments and enter required information in the computer system in an accurate and timely manner. 3. Explains all required forms to the patient or guarantor and obtains the necessary signatures. 4. Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures. 5. Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement. 6. Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes. 7. Posts payments in the computer system and generates the appropriate patient receipts. 8. Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation. 9. Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice. 10. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff. 11. Performs other duties as assigned. Certification/Skills: Ability to multi-task. Proficient typing/keyboarding skills. Minimum Education: High School Diploma or equivalent Minimum Experience: One (1) year of experience in a hospital or medical business office setting. Physical Requirements: Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4. Veteran Information: Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 68G, 70E, 0808, 4A0X1 For a complete list please visit *************************** Residency Requirement: Employees must permanently reside and work in the State of Texas.

The Patient Care Representative serves as the primary point of contact for patients within the Outpatient Rehabilitation Clinic, supporting efficient and patient-centered clinical operations. This position is responsible for appointment scheduling, patient registration, electronic medical record maintenance, billing and collections support, and front-desk financial transactions while ensuring compliance with HIPAA and institutional policies. Working closely with clinical providers, students, and the Office Coordinator, the Patient Care Representative contributes to smooth patient flow, accurate documentation, and high-quality service delivery in a fast-paced healthcare environment serving a diverse patient population. Knowledge, Skills, and Abilities Knowledge of electronic health and electronic practice management. Knowledge of Medicare, Medicaid, and commercial insurance. Ability to use electronic records and practice management systems. Ability to process office supply orders. Ability to be flexible in adjusting and implementing changes in protocol, procedures, and workflow. Ability to use business English in written and verbal communication. Ability to perform data entry accurately. Ability to function as a team player in a patient-centered health care setting. Ability to learn and effectively utilize electronic health records and practice management software. Ability to work in a fast-paced environment with frequent interruptions. Ability to use proper telephone etiquette. Ability to follow proper policies, procedures, and instructions in accomplishing tasks. Ability to work with a diverse population, along with the ability to treat all patients and co-workers with dignity and respect. Required Qualifications High school diploma or GED Two years of medical office experience or at least one year of post-high school course-level work with one year of medical office experience Compensation & Benefits Job Family - Medical Clinical Associate 1 MR - 3 For information on benefits, please visit *************************************** Application Instructions Non exempt positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants. Employment is contingent on a satisfactory background check. Documents needed to apply: Cover Letter, Resume, and three (3) references available upon request University Overview East Tennessee State University (ETSU) is an institution with over 14,000 diverse students and highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For , recent strategic initiatives prioritize the institution's focus on community engagement. ETSU is an Equal Opportunity Employer Disclaimer Statement: Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employee must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.

Job Title: Registrar Clerk Reports To: Registrar Status: Full-Time, Non-Exempt, 35hrs/week. Summary/objective Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Perform functions related to the preparation, storage and verification of permanent academic records. Coordinate and maintain academic files to include preparation for document imaging. Respond to requests for transcripts by students (unofficial for personal use) and from other institutions and agencies (official use). Respond to and process questions from students, faculty, parents and other agencies regarding academic records while adhering to FERPA requirements regarding privacy of records. Manage and process internship applications timely and in conjunction with the Career Center and other offices campus-wide. Assist with external requests for certification of attendance, verification of enrollment and the preparation of appropriate forms. Perform general office duties to include, but not limited to, greeting visitors, answering phones, taking and disseminating messages, data entry, processing mail, preparing correspondence, etc. Process Permission Credit Request and entry. Assist with course scheduling. Perform other duties as assigned. Supervisory responsibilities None Work environment Office Setting: Cubicles, open desks, or private offices with access to necessary tools like computers, phones, and office supplies. Remote Setting: Working from home or another location with access to virtual communication platforms and necessary technology. Physical demands Sitting: Prolonged periods of sitting at a desk or workstation. Typing/Computer Use: Frequent use of a computer keyboard and mouse. Vision Requirements: Ability to read and view screens for extended periods. Speaking/Hearing: Regular communication with coworkers and clients in person, over the phone, or via video calls. Lifting/Carrying: Occasionally lifting or moving items up to 10-15 pounds, such as office supplies, laptops, or documents. Reaching/Bending: Periodic reaching for or bending to access files, supplies, or equipment. Mobility: Walking short distances within the office or to meeting rooms. Travel required While no regular travel is required, occasional travel may be necessary for training sessions or College events. Required education and experience High School diploma or equivalent Experience in Higher Education. Excellent customer service, interpersonal and written communication skills. Excellent computer skills with experience using MS Office software and ability to quickly learn Jenzabar. Office administrative experience with an emphasis on ability to multi-task in a busy environment. Preferred education and experience Experience in Higher Education. Associates Degree Work authorization/security clearance requirements Must be authorized to work in the United States. MSMC does not sponsor employment visas at this time. EEO statement Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from individuals of all backgrounds, experiences, and perspectives. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Wheeling University, you'll find more than just a workplace - you'll join a mission-driven community that lives by values of leadership, service, faith, integrity, and excellence. As an employee, you'll be part of a university that is committed to integrating learning, research, and outreach within its Catholic tradition, seeking to develop not only competent professionals, but also socially responsible citizens. Wheeling promotes close student-faculty connections and encourages all members to grow both intellectually and ethically, to serve with compassion among diverse communities, and to lead by example. In such an environment, your work will matter - your contributions help sustain a culture where academic rigor, moral purpose, and service to others are not just ideals, but daily practice. Wheeling University is seeking qualified applicants for a full-time Assistant Registrar. Successful candidates must be committed to the academic success of the students and be able to support and promote the University's Mission. Responsibilities: Adjusting schedules and evaluating transfer credits; advises students on both CORE and graduation requirements. Answers requests of a complex nature, referring to those that are highly complex, controversial, or specialized to the Registrar or VP for Academic Affairs such as registration forms, verifications, basic academic policies, and grading issues. Primarily and independently responsible to be the VA Certifying Official. Responsible for coverage in the absence of the Registrar to act on the Registrar's behalf. Course scheduling and classroom coordination. Serves as the liaison to other campus entities including admissions, security, retention office, faculty departments, graduate, human resources, and professional studies; represents the Registrar's Office on University Committees. Maintains all articulation agreements; communicates directly with the transfer counselor to minimize time needed to respond to degree program evaluations. Assists in the creation and maintenance of all academic records of the institution in both hard copy and electronic, and both the undergraduate and graduate Course Catalogs. Verify and audit student information (i.e. GPA) for academic record keeping, scholarships, financial aid, graduation, etc. Other relevant duties may be assigned by the Registrar or designee. Compliance Responsibilities: Collect, identify, date and store documentation for the department and compliance area as mandated by the Compliance Program; ensure certification and qualifications are maintained per job description. Qualifications Bachelor's degree required, with a minimum of three (3) years of experience in Enrollment Management, Academic Affairs, or a related higher education function. Experience with, or the ability to quickly become proficient in, Datatel Colleague. Strong written and verbal communication skills, with the ability to read, interpret, and prepare routine reports, correspondence, and procedural documentation. Demonstrated analytical and quantitative skills, including the ability to perform calculations involving percentages, ratios, and related measures. Ability to exercise sound judgment and apply common-sense reasoning to follow written, verbal, or diagrammatic instructions and resolve routine problems involving multiple variables. Proficiency in Microsoft Office and other standard email and web-based applications. Ability to work evenings and weekends as needed. Commitment to supporting and advancing the mission, vision, and values of a Catholic university. EEO Statement: Wheeling University is an Equal Opportunity Employer. We are committed to creating and sustaining a diverse, inclusive, and welcoming community for all faculty, staff, and students. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. We value the unique contributions that individuals bring to our campus and believe that diversity of perspectives enriches our academic and work environment.