Post job

Westamerica Ban jobs - 580 jobs

  • Loan Documentation Processor

    Westamerica Bank 3.6company rating

    Westamerica Bank job in Suisun City, CA

    Job DescriptionDescription: Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Working Hours: 40 Performs daily charge-off support functions. Responds to service requests, handle phone call inquiries, calculates loan payments and balances, perform job related administrative functions, assists with special projects and performs additional job-related duties as required. Must possess strong interpersonal, organizational, customer service and analytical skills. Can work independently with limited supervision. Ability to thrive in an intense working environment and meet productivity deadlines. Proven decision-making skills required. Good verbal and written communication skills a must. Responsibilities: Responsible in the processing of all consumer loan payments and payoffs for active and charged off loans and lines. Handle the phone call inquiries in regards to consumer loan payments. Callback of payments and payoffs processed by another Loan Processor. Prepare histories for consumer loans. Requirements: Requirements: One year general business experience preferably with banking Excellent communication, organization and analytical skills a must PC proficiency required, along with the ability to function under very tight time constraints with few to no errors 10-key and typing skills mandatory Must be detail oriented EOE Westamerica Bank's Privacy Policy may be found at: *********************************
    $31k-35k yearly est. 23d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Teller On-Call

    Westamerica Bancorporation 3.6company rating

    Westamerica Bancorporation job in American Canyon, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products. Required to travel to other branches as assigned by the region. Weekly Hours: Varies ESSENTIAL FUNCTIONS: Customer Service * Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) * Adhere to QIS standards. * Actively contributes to team success through clear, effective communication with co-workers. Sales Referrals * Promote sales of bank's services. Meet goal of $110/FTE per month on average. * Cross sells appropriate products and services to clients and prospects. * Contributes to Key Initiatives. * At the direction of the CSM, may place outbound sales and service calls to customers and prospects. Teller Standards and Work Habits * Meet established standards for accuracy and compliance, while adhering to policies and procedures. * Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits. * Adhere to Control Consciousness policies and procedures. * Follow branch security procedures in opening, closing, and branch operations. * Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault. * Meet attendance guidelines. Sound Decision Making * Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service. * Responds well to constructive feedback and works to correct any noted concerns. * Takes personal responsibility for quality and quantity of work Compliance Responsibilities * Complete regulatory tutorials to ensure understanding of compliance standards and expectations. * Answer regulatory questions correctly during Audit/Branch Review PROMOTIONAL GUIDELINES: Tellers are eligible for promotion based upon the following minimum criteria: * Must be in current position for six months. * Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the "Minimum Monthly Referrals" matrix in Chapter 18 of the Operations Manual for current referral criteria. * Must not have been on counseling for same six-month period. * Performance appraisal does not contain a "below expectation" and/or "needs improvement" in any rated category. * CSM may require additional training/classes based upon specific branch need. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window and Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) * Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation. * Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. SUPERVISORY RESPONSIBILITY: (List number of subordinates) Directly Supervised: -0- Supervised by Subordinates: -0- FINANCIAL IMPACT: Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Required to travel to other branches as assigned by the region. MENTAL DEMANDS: * Accurately count and dispense funds to customer. * Recognize opportunities to cross-sell products. * Respond positively to challenging customers. * Maintain established service standards. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.90 - 21.28
    $32k-35k yearly est. 60d+ ago
  • Commercial Banking Relationship Manager - Portfolio Growth

    U.S. Bank 4.6company rating

    San Francisco, CA job

    A major financial institution in San Francisco is seeking a Commercial Banking Relationship Manager to manage and grow a complex portfolio of commercial loans. The ideal candidate will have over 10 years of commercial lending experience and at least 3 years in a management role. Strong leadership and communication skills are essential. This position offers a competitive salary range of $170,255 to $200,300, along with extensive benefits to support health and financial security. #J-18808-Ljbffr
    $170.3k-200.3k yearly 3d ago
  • Digital-First Client Relationship Banker

    U.S. Bank 4.6company rating

    San Francisco, CA job

    A prominent financial institution in San Francisco seeks a Client Relationship Consultant. The role involves fostering customer relationships through proactive communication and a digital-first approach. Responsibilities include understanding clients' banking needs, recommending solutions, and educating them on available products. Ideal candidates will have experience in retail banking and excellent interpersonal skills. Join us to support our community in making informed financial decisions. #J-18808-Ljbffr
    $32k-38k yearly est. 3d ago
  • Branch Manager: Customer Growth & Team Leader - Newport Beach

    U.S. Bank 4.6company rating

    Newport Beach, CA job

    A leading financial institution is seeking a Branch Manager to oversee operations in Newport Beach, CA. The role includes managing a team to achieve branch goals while ensuring compliance with banking regulations. Key responsibilities involve coaching team members, enhancing customer service, and promoting the bank's products. Candidates should have a bachelor's degree and 4-5 years of sales or banking experience. This full-time position offers a dynamic work environment focused on community engagement and customer satisfaction. #J-18808-Ljbffr
    $54k-74k yearly est. 3d ago
  • Relationship Associate (Level II - III)

    Mission Bank 4.3company rating

    Oxnard, CA job

    Job Description - Open to a Range of Experience We're hiring a Relationship Associate, and we're open to candidates at Level II or III. We have one opening and are looking for the right fit based on your skills, experience, and potential impact. Mission Bank is seeking a Relationship Business Banker to join our Ventura County Business Banking Center! The Relationship Associate (RA) works closely with assigned Relationship Manager(s) in managing new and existing loan relationships. The RA assists with gathering required financial information, creates and maintains customer files, and generates routine correspondence. The RA handles moderately complex customer issues and problems, interfaces with outside vendors when needed, and provides superior customer service when interfacing with customers. May obtain initial credit information, do service bureau/direct credit checks and ensure sufficient collateral. May assist Relationship Managers in disbursement of funds, loan extensions, interest calculations, and billings. The Relationship Associate will also identify cross-sell opportunities and make referrals to the appropriate person or department. Essential Responsibilities for Level II, include, but are not limited to the following: Promptly respond to all loan related customer service requests either via phone, in person or via email. Set up credit files and ensure accuracy and completeness of information included in said files. All necessary financial, organizational/monitoring information (Articles of Incorporation, insurance etc.), and document checklists are on file prior to sending a loan for documentation. Pull property profiles using the title company website. Order preliminary title report from Title Company of Relationship Manager's choice and open escrow as needed. Order loan documents in conjunction with the approval and follow up with Note Department for timely completeness and accuracy. Ensuring error free document signing, collecting fees (when applicable), and verifying existence and collection of any past due interest or payments outstanding (typically on renewed or extended lines of credit that have already matured). Return signed loan docs to Note Department and send Deed of Trust for recording (if applicable). Follow with Relationship Manager for Lender's Instructions to Title Co. Follow up and obtain recording information and forward to Note Department. Provide the Relationship Manager with a 90-day maturity report and a trial balance on the 5th of each month. Work with Note Department and Relationship Manager to set-up tickler and maintain accurate tickler reports of all required loan conditions/covenants. Scan loan files into system and create CIF numbers Provide notary services and assist with document signing. Advanced knowledge and expertise in title insurance and endorsements Sign on behalf of the Bank for escrow instructions Learns and masters ability to underwrite extensions using Interim Credit Authorizations Proactively contact borrowers to insure timely receipt of loan payments or financial data for renewals or covenant monitoring. Opens new Demand Deposit accounts for loan customers. Initial loan documents with customers take out. Established signing/approval authorities for Loan advances and payments Work with RM on clearing any tickler/covenant exceptions. Prepare for RM's review and approval instructions to title company. All other duties as assigned. Essential Responsibilities for Level III, include, but are not limited to the following: Promptly respond to all loan related customer service requests either via phone, in person or via email. Set up credit files and ensure accuracy and completeness of information included in said files. All necessary financial, organizational/monitoring information (Articles of Incorporation, insurance etc.), and document checklists are on file prior to sending a loan for documentation. Pull property profiles using the title company website. Order preliminary title report from Title Company of Relationship Manager's choice and open escrow as needed. Order loan documents in conjunction with the approval and follow up with Note Department for timely completeness and accuracy. Ensuring error free document signing, collecting fees (when applicable), and verifying existence and collection of any past due interest or payments outstanding (typically on renewed or extended lines of credit that have already matured). Expert knowledge in title insurance and endorsements. Return signed loan docs to Note Department and send Deed of Trust for recording (if applicable). Follow with Relationship Manager for Lender's Instructions to Title Co. Prepare lenders instructions to title company. Sign on behalf of the Bank for escrow instructions Follow up and obtain recording information and forward to Note Department. Provide the Relationship Manager with a 90-day maturity report and a trial balance on the 5th of each month. Work with Note Department and Relationship Manager to set-up tickler and maintain accurate tickler reports of all required loan conditions/covenants. Scan loan files into system and create CIF Provide notary services and assist with document signing. Spread financial information using nCino spreading system Learns and masters ability to underwrite extensions and other Interim Credit Authorizations. Assist Relationship Manager and Credit Analyst in the preparation of Credit Authorizations Proactively contact borrowers to ensure timely receipt of loan payments or financial data for renewals or covenant monitoring. All other duties as assigned. Minimum Requirements: At least 3 years banking relationship support experience. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Ability to deal with problems involving multiple facets and variables in non-standardized situations. Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Basic understanding of financial statements and tax returns. Compensation: Target Salary for Level II: $73,000/annually, depending on experience. Target Salary for Level II: $83,000/annually, depending on experience. Benefits: Competitive Medical Insurance (PPO&HMO) Dental Insurance Vision Insurance Life Insurance Short-term and Long-term Disability 401k Retirement Plan Vacation Hours Sick Time 11 Paid Holidays Per Year!
    $73k-83k yearly 8d ago
  • CRA Mortgage Loan Specialist - Community Lending

    Fifth Third 4.6company rating

    San Francisco, CA job

    A national banking institution in San Francisco seeks a CRA Loan Specialist to manage the origination of residential mortgage loans. This role involves developing CRA prospects and conducting homebuyer-training seminars. The ideal candidate should possess strong organizational and customer service skills and knowledge of lending guidelines. It offers a competitive incentive-based compensation structure and comprehensive benefits for employees. #J-18808-Ljbffr
    $90k-129k yearly est. 5d ago
  • Lifecycle Marketing Lead: Email & Activation Growth

    U.S. Bank 4.6company rating

    San Francisco, CA job

    A major financial services provider is looking for a Lifecycle Marketing Enablement Lead in San Francisco to drive strategic marketing for merchant services. This role involves leading email marketing initiatives, collaborating cross-functionally, and utilizing data-driven insights to improve marketing strategies. Candidates should have over 8 years of marketing experience, with strong expertise in Salesforce and Marketing Cloud. The position offers a full-time contract and various employee benefits. #J-18808-Ljbffr
    $106k-139k yearly est. 4d ago
  • Industry Credit Risk Management - CRE Officer

    U.S. Bank 4.6company rating

    Los Angeles, CA job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Credit Strategy is a dynamic team within Credit Risk Management focused on optimizing the identification, quantification and mitigation of credit risk. The team oversees critical second line of defense risk management programs including USB's risk limit framework, risk rating, policy exceptions, risk ID, credit concentration, stress testing, collateral audit, credit policy and procedures, portfolio monitoring, strategic product growth and/or enhancements, regulatory review and compliance, and rapid response to emerging risk. Credit Strategy culture revolves around innovation, execution and collaboration across all 3 lines of defense and regulatory bodies. Talent seeking to join the Strategy team should possess an inquisitive and growth mindset, track record of taking initiative, and agility to problem solve in a team setting. **About the Role** In this role, you will serve as a thought leader, coordinator and implementation manager to help ensure we effectively meet or exceed the goals for key credit risk management strategy initiatives and programs. Industry Credit Risk Management - CRE Officer is responsible for portfolio management of the bank-wide Commercial Real Estate (CRE) and Impact Finance (formerly Community Development Corp) portfolios across U.S. Bank. The functions include emerging risk identification, managing risk appetite through risk limits and credit policies, portfolio construction and asset allocation strategies, as well as management of concentration, correlation, and specialized risks associated with the CRE and Impact Finance portfolios. Additional duties would include developing pro-active and forward-looking viewpoints regarding the industry / portfolio and creating solutions and recommendations for managing risk and influencing positive change. This includes directing, monitoring, and coordinating risk management projects for assigned industries / portfolios. This role provides independent risk management and governance while working closely with the business line, credit approval and various other key constituents to build out a comprehensive and proactive approach to portfolio management that promotes a strong risk management culture, aligned with U.S. Bank's risk appetite. You will build and maintain relationships with peers in the Credit Strategy as well as the broader Credit Risk Management (CRM) organization and line of business to achieve desired project goals or program outcomes. This is an influential individual contributor role that requires managing projects simultaneously, maintaining strong procedural documentation, and adjusting priorities as the business and regulatory environment evolves. **Key Activities** + Partnering with Credit Risk Management and U.S. Bank business units to identify and manage emerging risks associated with the respective portfolio. This includes developing relevant metrics and segmentation to assess exposure at risk and credit policies to mitigate short-term and long-term risks, with demonstrated value creation where feasible. + Assisting in developing requirements for technology projects to gather relevant data and design ongoing or ad-hoc analyses as needed. + Working with the centralized reporting team to develop and maintain relevant reporting, risk limits and analysis, and performing scenario analysis to understand the bank's exposure to potential risks and opportunities. + Preparing management reports and presentations to communicate current state and progress on credit-focused initiatives. **Core Competencies:** + Hands-on leader who excels at collaborating across functional areas to develop, drive and maintain the credit risk strategy and ensure we meet core business objectives + Self-starter, ability to quickly assimilate and analyze large amounts of information across a variety of topics + Strong tenacity and resilient under pressure and self-motivated in a fast paced and demanding environment + Highly engaged, strong attention to detail, and outcome oriented + Strong analytical problem solving, and the person should have a high level of integrity to deal with highly confidential data + Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation + Consistently delivering work that meets or exceeds commitments **Basic Qualifications** - Bachelor's degree, or equivalent work experience - Typically more than 10 years of applicable experience **Preferred Skills/Experience** - Bachelor's degree in Business, Finance, Economics, Statistics or similar - Understanding of basic credit risk management concepts, along with 1st line and/or 2nd line experience related to underwriting and/or credit risk portfolio management preferred - Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business - Broad understanding of Commercial Real Estate credit risk processes and governance programs, and credit data at U.S. Bank, or another mid-sized or large banking institution - Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls - Thorough knowledge of Risk/Compliance/Audit competencies - Strong analytical, process facilitation and project management skills - Interest and awareness of external environment and economic events and their potential impacts to credit risk - Effective presentation, interpersonal, written and verbal communication skills - Effective relationship building and negotiation skills - Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations - Applicable professional certifications **Location expectations** This role requires working from a U.S. Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $126.8k-149.2k yearly 10d ago
  • FVP & IT Operations Manager

    Us Metro Bank 4.6company rating

    Los Angeles, CA job

    The IT Operations Manager is responsible for managing the Bank's IT operations, with a primary focus on Fiserv banking applications, access management, and service delivery. This role oversees and leads the IT Operations team, ensuring effective coordination of daily activities, end-user support, and compliance with regulatory requirements. The IT Operations Manager works closely with the Head of IT, Information Security Officer, and business units to align IT services with business needs, maintain audit readiness, and ensure staff are trained and equipped to deliver high-quality support. POSITION RESPONSIBILITIES * Manage and lead the IT Operations team, including IT Operations Engineers and IT Operations Specialists, ensuring strong performance, accountability, and professional development. * Oversee day-to-day IT operations including helpdesk, end-user support, and service delivery functions. * Ensure timely response to requests for technical assistance in person, via phone, or electronically. * Manage user access provisioning, modification, and deprovisioning for all bank systems in compliance with regulatory and audit requirements. * Oversee and support Fiserv core banking applications and related platforms, coordinating with vendors and internal stakeholders to resolve issues and implement updates. * Support and maintain bank hardware: PCs, printers, scanners, VoIP phones, and other enterprise technology. * Support and maintain bank software including Microsoft 365, Adobe Acrobat, and other financial/banking applications. * Assist Head of IT to monitor and enforce compliance with IT policies, procedures, and regulatory requirements (e.g., GLBA, FFIEC, BSA/AML). * Develop, implement, and maintain operational standards, workflows, and procedures to improve efficiency and service quality. * Ensure proper documentation of IT operations, access controls, processes, procedures, and end-user/support guides. * Coordinate with the Head of IT and Information Security Officer on audits, risk assessments, and compliance reviews. * Conduct and manage quarterly Identity and Access Management (IAM) reviews to ensure proper access controls, segregation of duties, and compliance with audit standards. * Oversee employee on-boarding and off-boarding processes, ensuring timely setup and termination of system access, equipment, and application rights. * Lead incident, problems, and change management processes, ensuring timely resolution and minimizing impact to business operations. * Maintain inventory and lifecycle management of technology equipment, software licenses, and related assets. * Collaborate with vendors to manage contracts, escalations, and service delivery related to IT operations and applications. * Provide technical and procedural training to IT staff and end-users on IT systems, applications, and processes. * Stay current with industry trends, best practices, and regulatory updates affecting IT operations and application management. * Perform any other tasks or projects assigned by management. * Comply fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training SKILLS / QUALIFICATIONS * Proficiency in Windows OS, Microsoft Office 365 * Solid understanding of Windows operating systems, Microsoft Office Suite, Active Directory, Windows server, and networking concepts. * Strong experience supporting banking applications, particularly Fiserv core banking systems and related financial platforms. (preferred) * Demonstrated knowledge of Identity and Access Management (IAM) processes, including quarterly access reviews, user provisioning/deprovisioning, and audit compliance. * Familiarity with ITIL framework, incident/change/problem management. * Some technical understanding of network and system troubleshooting. * Familiar with mobile device (phone/tablet) setup and use * Ability to work outside normal business hours if required to include evenings and weekends. * Strong organizational and interpersonal skills * Strong leadership, decision-making, and conflict resolution skills. * Strong vendor management and contract oversight experience. * Ability to work with minimal supervision. * Ability to work under pressure in a fast-paced, deadline-driven environment. * Results oriented in a deadline driven work environment. * Strong communication and collaboration skills, with the ability to work effectively with other departments, stakeholders, and vendors. * Willingness to travel to Bank's assigned Data Centers and Branches as necessary. * Open to other extended duties as assigned (as needed) * Results oriented in a deadline driven work environment EDUCATION / EXPERIENCE * Bachelor's degree in Information Technology, Computer Science, or related field preferred. * 7+ years of IT operations or infrastructure experience, including at least 2 years in a supervisory or management role. * Banking/financial services industry experience preferred
    $122k-151k yearly est. 53d ago
  • Loss Investigations Manager

    Westamerica Ban 3.6company rating

    Westamerica Ban job in Fairfield, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under general managerial review, manages the Corporation's loss and recovery program. Implements and maintains effective security policies, investigations and physical protection of the Bank's employees and property. ESSENTIAL FUNCTIONS: Fundamental Duties 1. Manages the Corporation's loss recovery program and staff: a. Conducts investigations. External and Internal losses, including embezzlements and fingerprint reports. b. Determines disposition of operating losses. c. Functions as project leader when working with outside counsel. d. Represents the Corporation at various legal proceedings. e. Serves as Corporate Liaison with law enforcement, security and collection personnel. f. Manages the Loss Investigations staf and evaluates their job performance. 2. Functions as the Corporate Security Officer. Manages the Bank's loss and recovery programs. Ensures compliance with regulatory guidelines (Reg P). Serves as Corporate liaison with law enforcement, security personnel and functions as project leader with outside legal council. 3. Completes departmental reports. a. Conducts security related surveys and special projects. b. Develops report formats. c. Generates regulatory and internally required reports. d. Function as system administrator for the Corporation's security reporting system. 4. Ensures compliance with regulatory guidelines. (Regulation P) a. Prepares crime reports. b. Develops, enhances, implements and monitors the Corporation's security program, policies and procedures. c. Ensures the branch's physical security equipment meets minimum legislated standards. d. Provides guidance to company personnel and ensures required training is being conducted. e. Assists with safety related training classes. f. Supervises Bank Physical Security Equipment Maintenance program and staff. 5. Develops, enhances, implements and monitors the Bank's security program, policies and procedures, including fraud prevention monitoring and physical security program to ensure equipment meets minimum legislated standards. Marginal Functions: 6. Participates in other special projects and performs other job-related duties as assigned. MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: · Incumbent must have previous work experience related to security and/or loss prevention within a financial institution where the incumbent has gained a working knowledge of all aspects of bank and data security, including investigations, protective devices, law enforcement procedures and methods and bank operations. Excellent communications, interpersonal presentation, training and analytical skills are required. PHYSICAL DEMANDS: · Travels to various locations. May work non-standard hours. Sits through meetings. MENTAL DEMANDS: · Take independent action to respond to a multitude of requests for assistance both internal and external, relating to Bank security where a crime, potential crime, operational loss situation or liability have occurred. · Conduct independent investigations relative to possible or actual losses while maintaining high level of confidentiality. · Manage multiple tasks and administer projects of a complex and confidential nature occurring concurrently. · Independently organize, complete and administer projects of a complex and confidential nature. · Read and analyze legal documents, prioritize workload, basic accounting skills and high level of problem resolution. · Represent Bank as its Security Officer at meetings, internal and external, where Bank Security presence is required, and acts as liaison with law enforcement and legal counsel. EQUIPMENT USED TO PERFORM FUNCTIONS: · PC and laptop, fax, telephone, photocopier, 10-key calculator, private vehicle. DECISION MAKING: · Evaluate documents and information to identify what type of recovery efforts will be initiated. · Analyze findings and recommend changes in current policies and procedures to minimize or prevent reoccurrences of losses. · Present disposition recommendation to Corporate Security Officer on losses above incumbent's authorized settlement limits. · Investigate breaches in data security and recommend changes in procedures and policies to prevent reoccurrences. SUPERVISORY RESPONSIBILITY: Directly Supervised: 3 Supervised by Subordinates: -0- FINANCIAL IMPACT: · Incumbent actions protect the Corporation from economic loss and minimize the financial impact of fraudulent situations. · Incumbent has sign off authority of $10,000.00. · Oversee collection efforts to ensure effective recovery has been pursued by branches, collection departments, outside collection agencies, law enforcement and legal counsel. · Responsible for managing operating losses & recoveries for the Corporation. · Annualized departmental budget is approximately $400,000. CONTACTS: Internal: All levels of management External: Legal counsel, law enforcement personnel, private security contractors, security staff at other financial institutions, customers. Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Salary Description $68,640.00 - $84,208.00
    $68.6k-84.2k yearly 60d+ ago
  • Credit Review Specialist 2

    U.S. Bank 4.6company rating

    Irvine, CA job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Responsible for conducting credit analyses including gathering, analyzing and interpreting all types of credit information on existing and prospective customers and portfolios. The data collected may include credit reports, industry research, and tax returns. Inputs the data gathered into tracking and/or reporting computer systems and/or databases. Prepares and presents credit reports to person(s) responsible for making lending decisions on new, renewal and extension loans. In some areas, this position may make credit decisions in a high-volume production environment. Monitors customer accounts and/or loan portfolios in order to identify potential issues and thereby maximize credit quality and minimize the company's credit risk and potential loss. Sets up and maintains databases used to analyze accounts and/or portfolios. Prepares and presents credit reports to person(s) responsible for maintaining control over the credit standings of individual accounts and portfolios. Generally furnishes information relative to credit inquiries to appropriate parties. Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically one or more years of related experience Preferred Skills/Experience - Basic knowledge of credit and risk analysis, economics, accounting and finance - Strong analytical skills - Effective verbal and written communication skills - Time management skills - Proficiency with nCino preferred The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.77 - $34.33 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $25.8-34.3 hourly Auto-Apply 3d ago
  • PWM Private Banker

    Us Bank 4.6company rating

    Irvine, CA job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Private Wealth Management (PWM) Private Banking is responsible for developing, managing, and retaining full service relationships with high income/high net worth private banking clients. Provides advice, counsel, and high level customer service to meet the financial needs of clients. Supports standards for managing net portfolio in a manner that ensures compliance with banking regulations, policies and procedures, credit quality and credit policy requirements. Shared responsibility for soliciting, developing, managing, and retaining client relationships for Private Wealth Management. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Basic Qualifications * Bachelor's degree, or equivalent work experience * Ten or more years of private wealth management experience in the financial services industry Preferred Skills/Experience * Strong relationship management and lending skills * Strong sales and new business development skills * Advanced knowledge of Private Wealth Management products and services * Expert knowledge of private banking products and services, including credit processes * Strong networking and business development skills * Ability to partner with clients to identify and service unique customer needs * Well-developed analytical and problem-solving skills * Ability to make critical decisions independently * Excellent presentation, verbal and written communication skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $139,230.00 - $163,800.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $39k-64k yearly est. 5d ago
  • CRA Loan Specialist

    Fifth Third Bank 4.6company rating

    San Francisco, CA job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts). Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Conduct and coordinate homebuyer-training seminars for CRA potential applicants. Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans. Follow defined protocol for escalation of exceptions. Take applicant applications by completing Fannie Mae form 1003 on the laptop. Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS. Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. Manage pipeline for all originated loans through closing and complete required management reports. Communicate with applicants and/or referral sources by providing timely updates and progress reports. Maintain high levels of customer service while managing each applicant*s and support staff*s expectations. Attend and participate in all Consumer Lending meetings as required by management. This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). MINIMUM KNOWLEDGE AND SKILLS REQUIRED: High school diploma or equivalent mandatory. Four-year college degree preferred. Knowledge of conventional and/or government lending guidelines. Knowledge of residential mortgage processing, underwriting, and closing procedures. Knowledge of federal lending regulations governing real estate lending. Demonstrated organizational skills. Strong written and verbal communications skills. Demonstrated teamwork and customer service skills. Proven computer skills. Basic sales technique skills. Strong desire to excel in a competitive environment. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. CRA Loan Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- San Francisco, California 94111 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $101k-122k yearly est. Auto-Apply 40d ago
  • Branch Manager 4 - Newport Beach, CA - Harbor View

    U.S. Bank 4.6company rating

    Newport Beach, CA job

    Branch Manager 4 - Newport Beach, CA - Harbor View page is loaded## Branch Manager 4 - Newport Beach, CA - Harbor Viewlocations: Newport Beach, CAtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 23, 2026 (14 days left to apply)job requisition id: 2025-0028842At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.## **Job Description**Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.**Essential Functions:**1. Empowers, builds, and inspires team through effectively communicating business goals, objectives and company performance results in a simplified manner. Leads with empathy and creates an environment where team members and clients feel valued. Sets and communicates individual employee performance expectations including performance goals and core behaviors. Swiftly zeros in on priorities through concise communication and eliminates roadblocks to optimize productivity. Interprets performance results and finds opportunities to drive success and holds team accountable to actions and results.2. Effectively leads through change, can navigate ambiguity and demonstrates agility. Adapts leadership style to each situation to fit the needs of their team.3. Leads individuals and teams to improved and optimal performance through regular multi-faceted coaching and development activities. Creates an environment that fosters teamwork, innovation and encourages collaboration with team members, including U.S. Bank partners.4. Provides day-to-day management of team members and makes decisions regarding candidate selection, employee compensation, promotion, discipline and termination.5. Adapts to new digital programs, products, services and technology platforms. Teaches digital fluency and financial literacy to team members and customers. Embraces opportunities to advocate for digital solutions focused on customer benefits of digital technology and drives initiatives to increase customer digital usage.6. Responsible for planning and executing customer market share growth at branch level including building relationships and collaborating with partners that are centered around U.S. Bank products and services.7. Demonstrates mastery at delivering an exceptional customer experience, deepening relationships, proactively identifying ways to add value for customers. Creates a culture of customer obsession with team members by providing a world class customer service experience. Actively observes customer experience within the branch and identifies opportunities to consistently exceed customer expectations. Uses influence with a focus on developing long-term relationships. Able to have proactive conversations with customers and manage their feedback.8. Establishes, maintains and manages an effective advisory and service environment through the customer engagement model. Proactively communicates with customers to demonstrate possible alternative methods of product and service delivery to increase usage. Applies financial acumen, critical thinking and problem-solving skills to meet team members' and customer's needs. Maintains an in-depth knowledge of U.S. Bank products and services.9. Partners with district, regional and divisional leadership, and others to ensure optimal utilization of human capital resources. Focuses on growing revenue, managing controllable expenses and growing the business, while exceeding customer expectations and focusing on becoming central in the lives of our customers.10. Participates in local market/community activities to promote U.S. Bank growth and culture, ensuring that a strong local presence is present and encourages team members to utilize their volunteer time and engage with the community. 11. Ensures compliance with all banking laws and regulations and requires the same of all staff through continuous compliance training. Ensures documentation and/or reporting of all applicable transactions is within accepted quality standards of completeness and accuracy. Limits bank losses and overall exposure.12. Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record. Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.13. Actively participates in any required corporate and business line training in these areas. Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position. Actively works with customers to understand each customer's normal account activity, as appropriate for this position.14. Performs other duties as assigned or required.This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.**Basic Qualifications** - Bachelor's degree, or equivalent work experience - Four to five years of experience working in a sales, retail management, or banking environment**Preferred Skills/Experience** - Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues - Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems - Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques - Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace - Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills - Ability to evaluate and resolve problems and issues with minimal guidance - Demonstrated success in retail sales environment - Working #J-18808-Ljbffr
    $54k-74k yearly est. 3d ago
  • Teller On-Call

    Westamerica Bancorporation 3.6company rating

    Westamerica Bancorporation job in Calistoga, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Hours: Varies Required to travel to other branches as assigned by the region. JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products. ESSENTIAL FUNCTIONS: Customer Service * Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) * Adhere to QIS standards. * Actively contributes to team success through clear, effective communication with co-workers. Sales Referrals * Promote sales of bank's services. Meet goal of $110/FTE per month on average. * Cross sells appropriate products and services to clients and prospects. * Contributes to Key Initiatives. * At the direction of the CSM, may place outbound sales and service calls to customers and prospects. Teller Standards and Work Habits * Meet established standards for accuracy and compliance, while adhering to policies and procedures. * Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits. * Adhere to Control Consciousness policies and procedures. * Follow branch security procedures in opening, closing, and branch operations. * Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault. * Meet attendance guidelines. Sound Decision Making * Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service. * Responds well to constructive feedback and works to correct any noted concerns. * Takes personal responsibility for quality and quantity of work Compliance Responsibilities * Complete regulatory tutorials to ensure understanding of compliance standards and expectations. * Answer regulatory questions correctly during Audit/Branch Review PROMOTIONAL GUIDELINES: Tellers are eligible for promotion based upon the following minimum criteria: * Must be in current position for six months. * Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the "Minimum Monthly Referrals" matrix in Chapter 18 of the Operations Manual for current referral criteria. * Must not have been on counseling for same six-month period. * Performance appraisal does not contain a "below expectation" and/or "needs improvement" in any rated category. * CSM may require additional training/classes based upon specific branch need. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window and Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) * Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation. * Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. SUPERVISORY RESPONSIBILITY: (List number of subordinates) Directly Supervised: -0- Supervised by Subordinates: -0- FINANCIAL IMPACT: Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Required to travel to other branches as assigned by the region. MENTAL DEMANDS: * Accurately count and dispense funds to customer. * Recognize opportunities to cross-sell products. * Respond positively to challenging customers. * Maintain established service standards. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.90 - $19.81
    $32k-35k yearly est. 17d ago
  • Client Relationship Consultant 3 (Banker) - Compton, CA Bilingual (English and Spanish)

    U.S. Bank 4.6company rating

    Compton, CA job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. **Basic Qualifications:** - High school diploma or equivalent - Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training - Bilingual ability to read, write, and speak in business proficiency of Spanish and English **Location expectations** This role requires working from a U.S. Bank location five (5) days per week. **Preferred Skills/Experience:** - Proven ability to build and foster relationships with clients through proactive outreach and follow up - Ability to effectively engage and communicate with clients - Thorough knowledge of applicable bank and branch policies, procedures and support systems - Thorough knowledge of all retail products and services - Proven customer service and interpersonal skills - Experience in participating in sales campaigns/promotions - Experience with using and demonstrating digital products and self-service technologies - Ability to explore and identify a customer's true needs while leveraging a digital first mindset - Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively - Experience in the financial services industry preferred \#BranchCA If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.69 - $30.24 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $22.7-30.2 hourly 60d+ ago
  • Industry Credit Risk Management - CRE Officer

    U.S. Bank 4.6company rating

    San Francisco, CA job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Credit Strategy is a dynamic team within Credit Risk Management focused on optimizing the identification, quantification and mitigation of credit risk. The team oversees critical second line of defense risk management programs including USB's risk limit framework, risk rating, policy exceptions, risk ID, credit concentration, stress testing, collateral audit, credit policy and procedures, portfolio monitoring, strategic product growth and/or enhancements, regulatory review and compliance, and rapid response to emerging risk. Credit Strategy culture revolves around innovation, execution and collaboration across all 3 lines of defense and regulatory bodies. Talent seeking to join the Strategy team should possess an inquisitive and growth mindset, track record of taking initiative, and agility to problem solve in a team setting. **About the Role** In this role, you will serve as a thought leader, coordinator and implementation manager to help ensure we effectively meet or exceed the goals for key credit risk management strategy initiatives and programs. Industry Credit Risk Management - CRE Officer is responsible for portfolio management of the bank-wide Commercial Real Estate (CRE) and Impact Finance (formerly Community Development Corp) portfolios across U.S. Bank. The functions include emerging risk identification, managing risk appetite through risk limits and credit policies, portfolio construction and asset allocation strategies, as well as management of concentration, correlation, and specialized risks associated with the CRE and Impact Finance portfolios. Additional duties would include developing pro-active and forward-looking viewpoints regarding the industry / portfolio and creating solutions and recommendations for managing risk and influencing positive change. This includes directing, monitoring, and coordinating risk management projects for assigned industries / portfolios. This role provides independent risk management and governance while working closely with the business line, credit approval and various other key constituents to build out a comprehensive and proactive approach to portfolio management that promotes a strong risk management culture, aligned with U.S. Bank's risk appetite. You will build and maintain relationships with peers in the Credit Strategy as well as the broader Credit Risk Management (CRM) organization and line of business to achieve desired project goals or program outcomes. This is an influential individual contributor role that requires managing projects simultaneously, maintaining strong procedural documentation, and adjusting priorities as the business and regulatory environment evolves. **Key Activities** + Partnering with Credit Risk Management and U.S. Bank business units to identify and manage emerging risks associated with the respective portfolio. This includes developing relevant metrics and segmentation to assess exposure at risk and credit policies to mitigate short-term and long-term risks, with demonstrated value creation where feasible. + Assisting in developing requirements for technology projects to gather relevant data and design ongoing or ad-hoc analyses as needed. + Working with the centralized reporting team to develop and maintain relevant reporting, risk limits and analysis, and performing scenario analysis to understand the bank's exposure to potential risks and opportunities. + Preparing management reports and presentations to communicate current state and progress on credit-focused initiatives. **Core Competencies:** + Hands-on leader who excels at collaborating across functional areas to develop, drive and maintain the credit risk strategy and ensure we meet core business objectives + Self-starter, ability to quickly assimilate and analyze large amounts of information across a variety of topics + Strong tenacity and resilient under pressure and self-motivated in a fast paced and demanding environment + Highly engaged, strong attention to detail, and outcome oriented + Strong analytical problem solving, and the person should have a high level of integrity to deal with highly confidential data + Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation + Consistently delivering work that meets or exceeds commitments **Basic Qualifications** - Bachelor's degree, or equivalent work experience - Typically more than 10 years of applicable experience **Preferred Skills/Experience** - Bachelor's degree in Business, Finance, Economics, Statistics or similar - Understanding of basic credit risk management concepts, along with 1st line and/or 2nd line experience related to underwriting and/or credit risk portfolio management preferred - Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business - Broad understanding of Commercial Real Estate credit risk processes and governance programs, and credit data at U.S. Bank, or another mid-sized or large banking institution - Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls - Thorough knowledge of Risk/Compliance/Audit competencies - Strong analytical, process facilitation and project management skills - Interest and awareness of external environment and economic events and their potential impacts to credit risk - Effective presentation, interpersonal, written and verbal communication skills - Effective relationship building and negotiation skills - Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations - Applicable professional certifications **Location expectations** This role requires working from a U.S. Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
    $126.8k-149.2k yearly 10d ago
  • PWM Private Banker

    U.S. Bank 4.6company rating

    Irvine, CA job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job DescriptionPrivate Wealth Management (PWM) Private Banking is responsible for developing, managing, and retaining full service relationships with high income/high net worth private banking clients. Provides advice, counsel, and high level customer service to meet the financial needs of clients. Supports standards for managing net portfolio in a manner that ensures compliance with banking regulations, policies and procedures, credit quality and credit policy requirements. Shared responsibility for soliciting, developing, managing, and retaining client relationships for Private Wealth Management. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.Basic Qualifications Bachelor's degree, or equivalent work experience Ten or more years of private wealth management experience in the financial services industry Preferred Skills/Experience Strong relationship management and lending skills Strong sales and new business development skills Advanced knowledge of Private Wealth Management products and services Expert knowledge of private banking products and services, including credit processes Strong networking and business development skills Ability to partner with clients to identify and service unique customer needs Well-developed analytical and problem-solving skills Ability to make critical decisions independently Excellent presentation, verbal and written communication skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $139,230.00 - $163,800.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $39k-64k yearly est. Auto-Apply 45d ago
  • FVP & IT Operations Manager

    Us Metro Bank 4.6company rating

    Los Angeles, CA job

    Job Description The IT Operations Manager is responsible for managing the Bank's IT operations, with a primary focus on Fiserv banking applications, access management, and service delivery. This role oversees and leads the IT Operations team, ensuring effective coordination of daily activities, end-user support, and compliance with regulatory requirements. The IT Operations Manager works closely with the Head of IT, Information Security Officer, and business units to align IT services with business needs, maintain audit readiness, and ensure staff are trained and equipped to deliver high-quality support. POSITION RESPONSIBILITIES Manage and lead the IT Operations team, including IT Operations Engineers and IT Operations Specialists, ensuring strong performance, accountability, and professional development. Oversee day-to-day IT operations including helpdesk, end-user support, and service delivery functions. Ensure timely response to requests for technical assistance in person, via phone, or electronically. Manage user access provisioning, modification, and deprovisioning for all bank systems in compliance with regulatory and audit requirements. Oversee and support Fiserv core banking applications and related platforms, coordinating with vendors and internal stakeholders to resolve issues and implement updates. Support and maintain bank hardware: PCs, printers, scanners, VoIP phones, and other enterprise technology. Support and maintain bank software including Microsoft 365, Adobe Acrobat, and other financial/banking applications. Assist Head of IT to monitor and enforce compliance with IT policies, procedures, and regulatory requirements (e.g., GLBA, FFIEC, BSA/AML). Develop, implement, and maintain operational standards, workflows, and procedures to improve efficiency and service quality. Ensure proper documentation of IT operations, access controls, processes, procedures, and end-user/support guides. Coordinate with the Head of IT and Information Security Officer on audits, risk assessments, and compliance reviews. Conduct and manage quarterly Identity and Access Management (IAM) reviews to ensure proper access controls, segregation of duties, and compliance with audit standards. Oversee employee on-boarding and off-boarding processes, ensuring timely setup and termination of system access, equipment, and application rights. Lead incident, problems, and change management processes, ensuring timely resolution and minimizing impact to business operations. Maintain inventory and lifecycle management of technology equipment, software licenses, and related assets. Collaborate with vendors to manage contracts, escalations, and service delivery related to IT operations and applications. Provide technical and procedural training to IT staff and end-users on IT systems, applications, and processes. Stay current with industry trends, best practices, and regulatory updates affecting IT operations and application management. Perform any other tasks or projects assigned by management. Comply fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training SKILLS / QUALIFICATIONS Proficiency in Windows OS, Microsoft Office 365 Solid understanding of Windows operating systems, Microsoft Office Suite, Active Directory, Windows server, and networking concepts. Strong experience supporting banking applications, particularly Fiserv core banking systems and related financial platforms. (preferred) Demonstrated knowledge of Identity and Access Management (IAM) processes, including quarterly access reviews, user provisioning/deprovisioning, and audit compliance. Familiarity with ITIL framework, incident/change/problem management. Some technical understanding of network and system troubleshooting. Familiar with mobile device (phone/tablet) setup and use Ability to work outside normal business hours if required to include evenings and weekends. Strong organizational and interpersonal skills Strong leadership, decision-making, and conflict resolution skills. Strong vendor management and contract oversight experience. Ability to work with minimal supervision. Ability to work under pressure in a fast-paced, deadline-driven environment. Results oriented in a deadline driven work environment. Strong communication and collaboration skills, with the ability to work effectively with other departments, stakeholders, and vendors. Willingness to travel to Bank's assigned Data Centers and Branches as necessary. Open to other extended duties as assigned (as needed) Results oriented in a deadline driven work environment EDUCATION / EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or related field preferred. 7+ years of IT operations or infrastructure experience, including at least 2 years in a supervisory or management role. Banking/financial services industry experience preferred
    $122k-151k yearly est. 24d ago

Learn more about Westamerica Ban jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common locations at Westamerica Ban

Zippia gives an in-depth look into the details of Westamerica Ban, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Westamerica Ban. The employee data is based on information from people who have self-reported their past or current employments at Westamerica Ban. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Westamerica Ban. The data presented on this page does not represent the view of Westamerica Ban and its employees or that of Zippia.

Westamerica Ban may also be known as or be related to Westamerica, Westamerica Ban, Westamerica Bancorporation and Westamerica Bank.