Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services.
ESSENTIAL FUNCTIONS:
Customer Service & Sales Support
* Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
* Meet SERVICE standards for external customers.
* Conduct/facilitate daily 8a.m. sales meetings.
* Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions.
* Support Sales efforts through coaching and mentoring.
* Focus on stabilization of transaction accounts.
* Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives.
* Ensure that average monthly teller incentive goal of $110/FTE is met.
* Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals.
* Maintain or grow branch deposits.
* Meet or exceed NII goal as outlined in your annual budget.
* Meet minimum Elan goals.
* Meet established QIS standards of 95% or above.
Ownership & Accountability
* Maintain control and tracking of operational losses and teller cash differences.
* Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations.
* Manage overall operations of the branch through effective delegation & follow-up.
* Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities.
* Ensure training & cross-training of staff. Identify any training, coaching or scripting needs.
* Ensure all necessary reports are completed and forwarded on a timely basis.
* Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the "no surprises" standard.
* Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service.
* Implement changes to policies and procedures timely and effectively.
* Personal losses within loss limit.
* Meet attendance guidelines.
Administrative Control, Security & Audit
* Ensure satisfactory ratings by Internal Audit.
* Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1).
* Follow security protocols in opening, closing and internal operations procedures.
* Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures.
* Ensure branch remains within established loss limits.
Compliance Responsibilities
* Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
* Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations.
* Answer regulatory questions correctly during Audit/Branch Review.
* Ensure CRA service hours branch goals are met.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
* Approves non-standard transactions based on knowledge of client's account history.
* Schedules appropriate number of staff to successfully meet varying service demands and address any training needs.
* Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies.
SUPERVISORY RESPONSIBILITY: (List number of subordinates)
Directly Supervised: Depends on size of branch
Supervised by Subordinates: Depends on size of branch
Contacts:
Internal: Deals with branch personnel and other internal bank personnel.
External: Customers and representatives of various community organizations.
FINANCIAL IMPACT:
Ensures operational losses are kept to a minimum.
PROMOTIONAL GUIDELINES:
Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc.
After one year in current position, the following criteria must be met:
* Must have all audits and branch reviews rated satisfactorily.
* Must obtain an "at expectation" or better in all categories on the annual performance appraisal.
* Consistent pattern of growth in all areas of sales support.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
* Successfully prioritize demands and meet quality and quantity service standards.
* Apply basic math skills to balance cash and reconcile ledger accounts.
* Evaluate job performance and identify training needs of subordinate staff.
* Identify and capture business opportunities.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$68,640.00 - $69,817.69
$68.6k-69.8k yearly 57d ago
Looking for a job?
Let Zippia find it for you.
Loan Documentation Processor
Westamerica Bancorporation 3.6
Westamerica Bancorporation job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
Performs daily charge-off support functions. Responds to service requests, handle phone call inquiries, calculates loan payments and balances, perform job related administrative functions, assists with special projects and performs additional job-related duties as required. Must possess strong interpersonal, organizational, customer service and analytical skills. Can work independently with limited supervision. Ability to thrive in an intense working environment and meet productivity deadlines. Proven decision-making skills required. Good verbal and written communication skills a must.
Responsibilities:
* Responsible in the processing of all consumer loan payments and payoffs for active and charged off loans and lines.
* Handle the phone call inquiries in regards to consumer loan payments.
* Callback of payments and payoffs processed by another Loan Processor.
* Prepare histories for consumer loans.
Requirements
Requirements:
* One year general business experience preferably with banking
* Excellent communication, organization and analytical skills a must
* PC proficiency required, along with the ability to function under very tight time constraints with few to no errors
* 10-key and typing skills mandatory
* Must be detail oriented
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$16.50 - $19.61
$31k-35k yearly est. 60d+ ago
National Home Equity Closing Specialist
Fifth Third Bank, N.A 4.6
Sacramento, CA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
+ Prepare Closing Documents: Prepare, compile, and audit closing documents for accuracy and compliance with loan approvals and regulatory disclosures.
+ Coordinate Closing Conditions: Coordinate with internal teams, title companies, vendors, and borrowers to ensure all conditions are met prior to closing and funding.
+ Approve Funding: Review signed closing documents and approve funding in accordance with transaction terms.
+ Manage Fund Disbursement: Manage disbursement of funds and ensure proper documentation is in place for delivery and servicing.
+ Perform Post-Closing Audits: Perform post-closing tasks including auditing files, resolving discrepancies, and clearing unexpected liens.
+ Track and Resolve Deficiencies: Maintain accurate records of deficiencies and remediation steps; ensure timely resolution.
+ Validate Regulatory Compliance: Validate fee tolerances, re-disclosure timelines, and regulatory compliance (RESPA/TILA).
+ Monitor Loan Pipeline: Monitor pipeline to ensure timely processing and closing of consumer loan applications.
+ Liaise on Business Needs: Act as a liaison for business requirements, systemic issues, and process updates.
+ Maintain Regulatory Knowledge: Maintain knowledge of bank policies, procedures, and federal lending regulations.
+ Deliver Customer Service: Provide exceptional customer service and contribute to continuous process improvement.
MINIMUM REQUIREMENTS:
This position requires an experienced level of proficiency. We require a Highschool Diploma along with 3-5 years or more of practical experience in closing, underwriting, processing, or real estate documentation within a financial institution or title company.
REQUIRED SKILLS:
Qualified candidates will possess a degree of proficiency (typically from 3-5 years of work or practical experience), in:
+ SAFE Act Registration: SAFE Act registration required through the Nationwide Mortgage Licensing System (NMLS).
+ Apply Lending Expertise: Extensive knowledge of consumer lending guidelines, closing procedures, and real estate documentation.
+ Ensure Regulatory Compliance: Strong understanding of RESPA/TILA compliance and loan origination processes.
+ Utilize Origination Platforms: Proficiency in home equity origination systems/platforms.
+ Manage Complex Tasks: Proven ability to resolve complex issues, manage multiple priorities, and meet deadlines.
+ Communicate Effectively: Excellent written and verbal communication skills.
+ Demonstrate Team Collaboration: Demonstrated teamwork and customer service skills.
Please refer to the "Skills for Success" section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates will possess a degree of proficiency (typically from years of work or practical experience), across a suite of skills including, but not limited to:
+ Education: Bachelors Degree or equivalent experience preferred.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you .
National Home Equity Closing Specialist
Total Base Pay Range 44,300.00 - 83,700.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** and by consulting with your talent acquisition partner.
LOCATION -- Virtual, California 00000
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$56k-82k yearly est. 14d ago
Loan Review Manager
Westamerica Ban 3.6
Westamerica Ban job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
1. Directs the continuous review of loans and commitments for the purposes
of risk grading, determination of degree of attention required, identification of potential credit problems, and conformity with Corporate Bank policies and regulatory directives. Manages generation of management reports regarding quality and trends in the Corporate loan portfolio.
2. Provides credit risk management and regulatory input for numerous board and management committees. Active member of Credit Policy Committee and non-voting member of subsidiary bank Loan Loss committees. Conducts workout credit discussions and Credit Policy issues with managerial personnel.
3. Reviews major and complex loans and reports exposures to management.
Maintains ongoing credit risk oversight of existing major adversely graded credits.
4. Plans and organizes all activities within department.
5. Responsible for review and recommendation of all staffing actions on
members of department. Sets up training programs and monitors activities.
6. Conducts Loan Quality exit reviews at all Subsidiary Banks and Credit
Departments to ensure consistency and uniformity of reporting.
Marginal Functions:
7. Performs additional job-related duties as required.
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Extensive credit and lending experience, with a financial institution or regulatory agency, where the incumbent has more responsible and broadly diversified credit experiences to include managing the loan review process. Successful completion of upper graduate or graduate financially related business courses is highly desirable. Excellent leadership, communication, analytical, interpersonal, and organizational skills required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $90,000.00 - $100,000.00
$90k-100k yearly 60d+ ago
Premier Client Relationship Consultant 5 (Banker) - Roseville, CA
U.S. Bank 4.6
Roseville, CA job
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job DescriptionPremier Client Relationship Consultants complete all duties of a Client Relationship Consultant; building relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customer banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals. Consultants are also responsible for originating and closing consumer loans, opening accounts, providing digital banking solutions, and opening and/or closing the branch.
In addition to the Client Relationship Consultant duties, Premier Client Relationship Consultants hold FINRA registrations in order to refer clients to registered representatives in partnership with wealth management teams. No direct investment sales are made by the Premier Client Relationship Consultant. Premier Client Relationship Consultants must actively maintain FINRA registrations to meet defined referral client and wealth management introductions. Position requires the FINRA SIE, Series 6 (or Series 7) and Series 63 (or Series 66) registrations. Position is defined as a referral only registered representative.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.Basic Qualifications
- High school diploma or equivalent
- Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training
- FINRA Securities Industry Essentials (SIE), Series 6, and Series 63 or equivalent FINRA registrations Preferred Skills/Experience
- Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems
- Advanced knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Experience in participating in sales campaigns/promotions
- Experience with using and demonstrating digital products and self-service technologies
- Ability to explore and identify a customer's true needs while leveraging a digital first mindset
- Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively
- Experience in the financial services industry preferred
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $29.23 - $38.94
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$29.2-38.9 hourly Auto-Apply 60d+ ago
Government Banking Relationship Manager
U.S. Bank 4.6
Sacramento, CA job
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Join a dynamic and growing team that manages relationships within U.S. Bank's Institutional Client Group. This position will manage complex Government Banking relationships in the state and local government segment with agencies across the state. The Relationship Manager (RM) grows revenue as directed by senior management by successfully prospecting for new business and retaining and expanding existing customer relationships. Approves loans within assigned limits, manages loan and portfolio credit quality, sources prospects and develops new customer relationships. Provides financial advice to customers and sells appropriate bank products and services to those prospects and clients. Makes appropriate referrals.
Base pay for this role usually falls within $200,000 to $300,000. Additional considerations regarding base pay levels are based on candidate qualifications. Your compensation expectations will be discussed with a U.S. Bank recruiter if you are contacted to discuss the role further.
Basic Qualifications
- Bachelor's or Master's degree in finance, accounting or other related field
- Typically 10 or more years of banking experience
Preferred Skills/Experience
- Strong leadership abilities and strategic management skills
- Considerable knowledge and experience in managing and growing a large portfolio of government clients
- Excellent verbal and written communication skills
- Excellent analytical, decision-making and problem-solving skills
- Considerable tact, diplomacy and people skill
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $181,730.00 - $213,800.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$72k-112k yearly est. Auto-Apply 36d ago
Wealth Management Advisor - Sacramento, CA
U.S. Bank 4.6
Sacramento, CA job
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
The Wealth Management Advisor (WMA) position is the investment planning and investment and insurance products lead on the Wealth Management Team. The WMA is responsible for facilitating the delivery of strategies and capabilities including portfolio management, trust administration, investment advisory and insurance. WMAs partner with the team to assist clients and families by gaining a thorough understanding of their unique goals and objectives and constructing appropriate goals-based investment portfolios. WMAs advise clients using U.S. Bank's Asset Management Group (AMG) or U.S. Bancorp Investment's open architecture where appropriate, to deliver economic and market views, investment strategy, manager/fund/security research and due diligence, and portfolio construction resulting in tailored investment management and insurance services based upon a client's unique situation.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of experience in a financial sales position, preferably working with the affluent client segment
- FINRA Series 7, 63, 65 or 66 license, and applicable state insurance license
Preferred Skills/Experience
- Considerable knowledge in financial planning, including but not limited to goals based planning, asset allocation, retirement planning, and education funding
- Considerable knowledge of the securities industry, including U.S. Bancorp Investments, investment and insurance products and services
- Extensive knowledge of private banking products and services, including credit processes and policies
- Ability to effectively present investment strategies to clients and maintains a holistic approach to planning
- Strong relationship management, sales and new business development skills
- Well-developed analytical and problem-solving skills
- Excellent interpersonal, verbal and written communication skills
- Proficient with various computer software programs including the ability to use recommended desktop planning tools and processes
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
This role receives an annual base salary between $65,000 and $78,000 depending on the required state minimum plus eligibility for incentives based on employee's production under the applicable incentive plan.
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$65k-78k yearly Auto-Apply 60d+ ago
Bond Portfolio Manager
Westamerica Bancorporation 3.6
Westamerica Bancorporation job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Responsible for managing the Bank's bond portfolio, including development of investment strategy with senior management, purchasing bonds, and monitoring portfolio performance. Provides investment portfolio management services to the Bank's Trust Department.
* Reviews and interprets governmental monetary and fiscal policies, economic conditions, and bond market conditions and applies such knowledge in developing bond portfolio management recommendations for senior management (Treasurer & CEO) and in managing the Bank's bond portfolio.
* Buys bonds for the Bank's investment portfolio in accordance with senior management approved strategies and tactics. Performs pre-purchase due diligence prior to bond purchase. Achieves Community Reinvestment Act goals for investments.
* Monitors the performance of the Bank's bond portfolio in regard to yield, duration, liquidity, credit quality, value and other attributes. Performs quarterly stress tests of the bond portfolio value.
* Maintains working relationships with securities dealers and brokers.
* Provides investment portfolio management services to the Bank's Trust Department. Upon request, reviews trust accounts which hold individual equities and/or bonds and makes portfolio management recommendations. Provides investment related materials for, attends, and participates in monthly Trust Investment Committee meetings.
* Regularly updates the bond portfolio policies and procedures.
* Maintains a working knowledge of all laws and regulations affecting designated areas of responsibility. Keeps abreast of new and changing laws and regulations. As needed, participates in formulating and updating policies and procedures/job aids which incorporate regulatory requirements. Disseminates compliance-related information to employees. Assists division management with the development and implementation of a comprehensive compliance risk assessment. Ensures internal controls that mitigate compliance risk are established, maintained, and applied in practice. Completes assigned compliance training courses, BCG, and Bank regulating agencies' training affecting designated areas of responsibility and disseminates the information, as appropriate, with colleagues and employees.
* Participates in audits and examinations.
* Performs other job-related duties as required.
Requirements
Requires a Bachelor's degree in Finance and Economics, or similar degree. An advanced degree such as an MA or MBA is desirable. Requires a minimum of five-years' experience managing bond portfolios. Proficient in current bond portfolio management strategies and tactics, as well as attributes of various bond structures. Proficient with Bloomberg, Excel, Morningstar and other IT applications related to profession. Excellent verbal communication skills. Team oriented.
COMPLEXITY OF ANALYSIS:
Interprets economic news and data in developing an evolving investment strategy. Applies verbal communication skills in interactions with senior management in recommending bond portfolio strategies and tactics. Applies informed judgement throughout the exercise of assigned duties Continually analyzes a broad range of bond investments (relative yield, duration, and liquidity) in developing strategy recommendations which comply with the Bank's policies and procedures. Is tactful in negotiating with brokers and dealers in the marketplace. Success of this position is dependent upon familiarity and successful engagement with market participants.
OPERATING RESPONSIBILITIES:
Responsible for managing the Bank's bond portfolio. Works closely with the Bank's funding manager in regard to overall Bank liquidity and sensitivity to interest rate risk. Supports the Bank's trust department.
CONTACTS:
Internal:
Funds Manager, Investment Operations Manager, Treasurer, Trust Department Manager and trust officers, Compliance Manager and staff, and credit personnel.
External:
Securities dealers, bank customers, Bank regulators during annual safety & soundness examinations, internal auditors and external financial auditors.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$90,000.00 - $100,000.00
$90k-100k yearly 57d ago
Teller
Westamerica Ban 3.6
Westamerica Ban job in Napa, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Weekly Working Hours: 40
ESSENTIAL FUNCTIONS:
Customer Service
Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Adhere to QIS standards.
Actively contributes to team success through clear, effective communication with co-workers
Sales Referrals
Promote sales of bank's services. Meet goal of $110/FTE per month on average.
Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Teller Standards and Work Habits
Meet established standards for accuracy and compliance, while adhering to policies and procedures.
Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.
Adhere to Control Consciousness policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Meet attendance guidelines.
Sound Decision Making
Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.
Responds well to constructive feedback and works to correct any noted concerns
Takes personal responsibility for quality and quantity of work.
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
Answer regulatory questions correctly during Audit/Branch Review.
PROMOTIONAL GUIDELINES:
Tellers are eligible for promotion based upon the following minimum criteria:
Must be in current position for six months.
Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.
Must not have been on counseling for same six-month period.
Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.
CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
SUPERVISORY RESPONSIBILITY: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
FINANCIAL IMPACT:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.50 - $21.28
$32k-35k yearly est. 51d ago
Compliance Analyst
Westamerica Ban 3.6
Westamerica Ban job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
The Compliance Analyst will support Westamerica Bank's Compliance Program through analyzing and testing compliance risk. They will assist in providing second-line independent oversight and guidance regarding business products, services, and processes. The Analyst will continuously drive a strong culture of compliance and demonstrate integrity and professional judgement.
Key Responsibilities
Assist with compliance monitoring, testing and reporting.
Assist with quality control reviews of CRA and qualifying CRA community development activities.
Assist with CRA/Compliance exam preparation, as needed.
Assist with ensuring compliance exceptions noted in compliance monitoring reviews, audits and exams are successfully resolved.
Assist in compliance training events.
Exhibit superior time management skills, measured by deadlines and quality of progress and projects completed.
Maintain confidentiality of information and protect Bank sensitive information and materials.
Develop and maintain collaborative relationships with employees and management in order to effectively obtain and communicate information.
Maintain proficient knowledge of pertinent laws and regulations.
Other duties as assigned.
Requirements
Minimum Qualifications:
3 to 5 years of compliance experience in the banking financial services industry.
Excellent oral and written communication skills, with the ability to effectively present information and respond to inquiries from managers and employees.
Ability to write reports and business correspondence.
Intermediate to advanced familiarity with the Microsoft Office suite, including Microsoft Excel, Word, Outlook and Power Point.
Preferred Qualifications:
Experience with CRA software.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $68,640.00 - $73,861.96
$68.6k-73.9k yearly 50d ago
Credit Officer
Westamerica Ban 3.6
Westamerica Ban job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals.
Delivering a wide variety of financial services with a superior customer service guarantee.
Manages branch's commercial loan portfolio/deposits/growth. Works to achieve branch's identified profitability goals by increasing the existing Book of Business:
Contacts prospect/clients to establish new bank relationships through the selling of appropriate bank products.
Contacts current clients to retain and expand present bank relationships by cross-selling bank products.
Directs sales activities of branch sales force:
Conducts daily sales meeting.
Actively sells Westamerica's bank products/services.
Monitors results of sales activities as outlined in current WAB Sales Culture Booklet.
Represents the bank in various civic and community activities in an effort to enhance the Bank's image and attract new business.
Reviews delinquent loans and implements appropriate action to help correct situation.
Requirements
Commercial Lending experience
Underwriting experience
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $70,304.00 - $82,128.00
$70.3k-82.1k yearly 3d ago
Project Coordinator
Westamerica Bancorporation 3.6
Westamerica Bancorporation job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee
Weekly Working Hours: 40
JOB SUMMARY: (2-3) sentences describing purpose of job - begin with level of supervision provided to the incumbent) Under general managerial supervision, provides specialized administrative and analytical support to all staff in Real Property Management. Acts as primary contact for Real Property Management for both internal and external inquiries.
ESSENTIAL FUNCTIONS: Fundamental Duties
1. Responsible for scheduling repairs and maintenance at all facilities.
* Complete repair requests, maintain follow-up Log, assess the severity of the problem and resolve the problem.
* Schedule work with vendor.
* Follow up with branch/department and vendor to ensure problem is resolved.
2. Manage branch/building key systems.
* Work in conjunction with Branch Review Department to ensure accuracy of Key Log.
* Physically certify DOM key system annually.
3. Audit invoices and payment requests prior to submission for payment. Verify invoices to corresponding repair request to determine payment validity.
4. Create, monitor and maintain contracts for all vendors. Ensure vendor has current certificate of insurance on file.
* Annually certify with the State of California that vendor is bonded.
5. Collect, post and monitor all sublease income. Create and maintain Financial Management System (FMS) tables for internal use (i.e., buildings with multiple tenants, operations and Systems cost allocation). Prepare related general ledger entries for month-end processing.
6. Monitor, analyze and process all PG&E statements on a monthly basis.
7. Complete monthly allocation of all building expenses.
8. Complete the Unclaimed Property filing with the State of California annually to include Westamerica Bancorporation and all organizations acquired.
9. Coordinate with Property Services Rep on assigned projects.
§ Prepare bid packages including contacting bidders, organizing list of bidders and typing bid documents and specifications.
§ Read contracts/agreements for accuracy. Follows up on outstanding bids. Maintain bid status reports. Schedules approved projects.
10. Provide secretarial support to department members.
§ Open and distribute all incoming mail.
§ Monitor phone mail for department members when they are away from the office.
§ File all paperwork in the respective files.
11. Other job duties as assigned.
Requirements
Minimum Knowledge, Prior Work Experience, and Skills Needed to Perform Job Functions:
Progressively more responsible administrative support experience in a real property/facilities environment where incumbent has gained a broad working knowledge of assigned activities. General office machines skills and personal computer proficiency required. Excellent communications skills, verbal and written.
Physical Demands:
Sits for extended periods of time utilizing keyboard to input and retrieve data.
Mental Demands:
§ Mathematical skills for budget and analysis of various invoices and bills.
§ Analytical abilities for tasks including competitive analysis and contract reviews.
§ Ability to handle multiple tasks simultaneously and prioritize urgent versus routine requests.
§ Ability to meet deadlines and work under pressure.
Equipment Used to Perform Functions:
Personal computer, photocopier, facsimile, telephone, calculator
Decision Making: (Give examples of decisions and recommendations made by incumbent)
§ Ability to prioritize tasks when projects are required from various vendors.
§ Allocation of expenses to ensure costs are charged to correct accounts and budgets are balanced.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$22.00 - $25.00
$43k-55k yearly est. 17d ago
Loss Investigations Manager
Westamerica Ban 3.6
Westamerica Ban job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY:
Under general managerial review, manages the Corporation's loss and recovery program. Implements and maintains effective security policies, investigations and physical protection of the Bank's employees and property.
ESSENTIAL FUNCTIONS: Fundamental Duties
1. Manages the Corporation's loss recovery program and staff:
a. Conducts investigations. External and Internal losses, including embezzlements and fingerprint reports.
b. Determines disposition of operating losses.
c. Functions as project leader when working with outside counsel.
d. Represents the Corporation at various legal proceedings.
e. Serves as Corporate Liaison with law enforcement, security and collection personnel.
f. Manages the Loss Investigations staf and evaluates their job performance.
2. Functions as the Corporate Security Officer. Manages the Bank's loss and recovery programs. Ensures compliance with regulatory guidelines (Reg P). Serves as Corporate liaison with law enforcement, security personnel and functions as project leader with outside legal council.
3. Completes departmental reports.
a. Conducts security related surveys and special projects.
b. Develops report formats.
c. Generates regulatory and internally required reports.
d. Function as system administrator for the Corporation's security reporting system.
4. Ensures compliance with regulatory guidelines. (Regulation P)
a. Prepares crime reports.
b. Develops, enhances, implements and monitors the Corporation's security program, policies and procedures.
c. Ensures the branch's physical security equipment meets minimum legislated standards.
d. Provides guidance to company personnel and ensures required training is being conducted.
e. Assists with safety related training classes.
f. Supervises Bank Physical Security Equipment Maintenance program and staff.
5. Develops, enhances, implements and monitors the Bank's security program, policies and procedures, including fraud prevention monitoring and physical security program to ensure equipment meets minimum legislated standards.
Marginal Functions:
6. Participates in other special projects and performs other job-related duties as assigned.
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
· Incumbent must have previous work experience related to security and/or loss prevention within a financial institution where the incumbent has gained a working knowledge of all aspects of bank and data security, including investigations, protective devices, law enforcement procedures and methods and bank operations. Excellent communications, interpersonal presentation, training and analytical skills are required.
PHYSICAL DEMANDS:
· Travels to various locations. May work non-standard hours. Sits through meetings.
MENTAL DEMANDS:
· Take independent action to respond to a multitude of requests for assistance both internal and external, relating to Bank security where a crime, potential crime, operational loss situation or liability have occurred.
· Conduct independent investigations relative to possible or actual losses while maintaining high level of confidentiality.
· Manage multiple tasks and administer projects of a complex and confidential nature occurring concurrently.
· Independently organize, complete and administer projects of a complex and confidential nature.
· Read and analyze legal documents, prioritize workload, basic accounting skills and high level of problem resolution.
· Represent Bank as its Security Officer at meetings, internal and external, where Bank Security presence is required, and acts as liaison with law enforcement and legal counsel.
EQUIPMENT USED TO PERFORM FUNCTIONS:
· PC and laptop, fax, telephone, photocopier, 10-key calculator, private vehicle.
DECISION MAKING:
· Evaluate documents and information to identify what type of recovery efforts will be initiated.
· Analyze findings and recommend changes in current policies and procedures to minimize or prevent reoccurrences of losses.
· Present disposition recommendation to Corporate Security Officer on losses above incumbent's authorized settlement limits.
· Investigate breaches in data security and recommend changes in procedures and policies to prevent reoccurrences.
SUPERVISORY RESPONSIBILITY:
Directly Supervised: 3
Supervised by Subordinates: -0-
FINANCIAL IMPACT:
· Incumbent actions protect the Corporation from economic loss and minimize the financial impact of fraudulent situations.
· Incumbent has sign off authority of $10,000.00.
· Oversee collection efforts to ensure effective recovery has been pursued by branches, collection departments, outside collection agencies, law enforcement and legal counsel.
· Responsible for managing operating losses & recoveries for the Corporation.
· Annualized departmental budget is approximately $400,000.
CONTACTS:
Internal: All levels of management
External: Legal counsel, law enforcement personnel, private security contractors, security staff at other financial institutions, customers.
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
Salary Description $68,640.00 - $84,208.00
$68.6k-84.2k yearly 60d+ ago
Loan Processor - Boarding
Westamerica Bank 3.6
Westamerica Bank job in Suisun City, CA
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
Responsible in the processing of all consumer loan payments and payoffs for active and charged off loans and lines. Responds to service requests. Calculates interest, loan payments, and balances. Handle the phone call inquiries in regard to consumer loan payments. Prepare histories for consumer loans.
Consumer Boarding:
Performs boarding (data entry) functions for Consumer loans (Indirect and Direct). Responds to service requests, handle phone call inquiries, calculates interest, loan payments and balances, review billing statements and does account research. Assists with special projects and performs additional job-related duties as required.
Commercial Boarding:
Performs boarding and maintenance functions for Commercial loans. Primary responsibility is the preparation, boarding and maintenance of all commercial and special handling loans. Monitoring and maintenance for all special handling designated loans.
Responds to service requests, handle phone call inquiries, and does account research. Assists with special projects and performs additional job-related duties as required.
Requirements
One-year general business experience preferably with banking.
Excellent communication, organization and analytical skills a must.
PC proficiency required, along with the ability to function under very tight time constraints with few to no errors.
10-key and typing skills mandatory.
Must be detailed oriented.
Requirements:
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
$35k-42k yearly est. 20d ago
Small Business Sales Manager 3 - Sacramento, CA
U.S. Bank 4.6
Sacramento, CA job
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Leads a team of Small Business Specialists responsible for delivering financial solutions to business clients with annual revenues between $500K and $2.5 million within an assigned market. This role focuses on driving sales growth, building strong customer relationships, and ensuring compliance with company standards. Works closely with internal partners to implement strategies that support business objectives and foster a customer-first culture.
Key Responsibilities
- Provide leadership and coaching to a team to achieve sales, revenue, and customer experience goals.
- Develop and execute strategies to expand market share and strengthen client relationships.
- Support team development through training, mentoring, and performance management.
- Collaborate with internal stakeholders to deliver integrated solutions and drive business results.
- Monitor performance metrics and ensure adherence to risk and compliance requirements.
- Promote innovation and adoption of digital tools to enhance efficiency and customer engagement.
Basic Qualifications
- Typically a Bachelor's degree, or equivalent work experience
- Typically four or more years of sales management experience
Preferred Skills/Experience
- Strong leadership and coaching abilities with a focus on team development.
- Thorough knowledge of Small Business Banking products and services, knowledge of the industry type, operating cycles, and business financials
- Effective recruiting and talent building skills
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities and adapt to changing business needs.
- Experience in driving proactive sales strategies and building high-performing teams.
- High level of expertise in customer communication and presentation skills
- Previous sales leadership experience
- Previous remote and multi-site management experience preferred
-This position also requires 10 or more hours of driving per week
Location expectations
-This role requires working from a U.S. Bank location for all scheduled work days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$124.4k-146.3k yearly Auto-Apply 14d ago
Operational Branch Services Officer
Westamerica Ban 3.6
Westamerica Ban job in Napa, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Weekly Working Hours: 40
Essential Functions:
Customer Service
Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Adhere to QIS standards minimum 95%.
Actively contributes to team success through clear, effective communication with Co-workers.
Make outbound service or sales calls via telephone and written correspondence as directed by CSM.
Sales Support
Meets goal of $110/FTE per month on average.
Assist CSM with internal sales activity for new product and service referrals.
Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts.
Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Decision Making and Accountability
Exercise sound judgment to protect Bank assets and control losses.
Assist CSM with Audit readiness of branch.
Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained.
Coach / train staff.
Meet attendance guidelines.
Respond well to constructive feedback and work to correct any noted concerns.
Support CSM with teller line coverage and schedules.
Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Security
Adhere to Control Consciousness policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Transaction Accuracy
Meet established standards for accuracy and compliance with policies and procedures.
Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Promotional Guidelines:
BSO's are eligible for promotion based upon the following minimum criteria:
Must be in current position for six months.
Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.
Must not have been on counseling for same six-month period.
Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.
CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
Equipment Used To Perform Functions:
10-key machine, typewriter, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
Decision Making: (Give examples of decisions and recommendations made by incumbent)
Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
Supervisory Responsibility: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
Financial Impact:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
$41k-57k yearly est. 3d ago
Consumer Loan Collector
Westamerica Ban 3.6
Westamerica Ban job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
Collects on delinquent consumer loans. Performs skip-tracing to establish contact with borrowers to re-establish payment program and to determine potential problem accounts. Works out payment problems with customer. Responds to all inquiries from customers, branches, and loan officers.
Maintains customer relations while following necessary procedures. Will perform the following duties on a daily basis:
Collects delinquent installment and revolving loans by contacting borrowers by telephone or correspondence to obtain payment, performing proper documentation.
Performs skip-tracing on customers and establishes contact to re-establish payment program, and to determine potential problem accounts.
Inputs changes on Collection Management Systems. For example, changes of addresses, phone numbers, and account updates.
Resolves customer disputes as they arise; refers unresolved and complex problems to supervisor.
Completes collection queue on a daily basis.
Performs additional job related duties as required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.50 - $18.98
$65k-90k yearly est. 31d ago
Customer Service Manager
Westamerica Ban 3.6
Westamerica Ban job in Napa, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services.
ESSENTIAL FUNCTIONS:
Customer Service & Sales Support
Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Meet SERVICE standards for external customers.
Conduct/facilitate daily 8a.m. sales meetings.
Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions.
Support Sales efforts through coaching and mentoring.
Focus on stabilization of transaction accounts.
Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives.
Ensure that average monthly teller incentive goal of $110/FTE is met.
Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals.
Maintain or grow branch deposits.
Meet or exceed NII goal as outlined in your annual budget.
Meet minimum Elan goals.
Meet established QIS standards of 95% or above.
Ownership & Accountability
Maintain control and tracking of operational losses and teller cash differences.
Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations.
Manage overall operations of the branch through effective delegation & follow-up.
Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities.
Ensure training & cross-training of staff. Identify any training, coaching or scripting needs.
Ensure all necessary reports are completed and forwarded on a timely basis.
Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard.
Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service.
Implement changes to policies and procedures timely and effectively.
Personal losses within loss limit.
Meet attendance guidelines.
Administrative Control, Security & Audit
Ensure satisfactory ratings by Internal Audit.
Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1).
Follow security protocols in opening, closing and internal operations procedures.
Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures.
Ensure branch remains within established loss limits.
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Ensure CRA service hours branch goals are met.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
Approves non-standard transactions based on knowledge of client's account history.
Schedules appropriate number of staff to successfully meet varying service demands and address any training needs.
Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies.
SUPERVISORY RESPONSIBILITY: (List number of subordinates)
Directly Supervised: Depends on size of branch
Supervised by Subordinates: Depends on size of branch
Contacts:
Internal: Deals with branch personnel and other internal bank personnel.
External: Customers and representatives of various community organizations.
FINANCIAL IMPACT:
Ensures operational losses are kept to a minimum.
PROMOTIONAL GUIDELINES:
Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc.
After one year in current position, the following criteria must be met:
Must have all audits and branch reviews rated satisfactorily.
Must obtain an “at expectation” or better in all categories on the annual performance appraisal.
Consistent pattern of growth in all areas of sales support.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Successfully prioritize demands and meet quality and quantity service standards.
Apply basic math skills to balance cash and reconcile ledger accounts.
Evaluate job performance and identify training needs of subordinate staff.
Identify and capture business opportunities.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $68,640.00 - $69,817.69
$68.6k-69.8k yearly 58d ago
Loan Documentation Processor
Westamerica Bank 3.6
Westamerica Bank job in Suisun City, CA
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Weekly Working Hours: 40
Performs daily charge-off support functions. Responds to service requests, handle phone call inquiries, calculates loan payments and balances, perform job related administrative functions, assists with special projects and performs additional job-related duties as required. Must possess strong interpersonal, organizational, customer service and analytical skills. Can work independently with limited supervision. Ability to thrive in an intense working environment and meet productivity deadlines. Proven decision-making skills required. Good verbal and written communication skills a must.
Responsibilities:
Responsible in the processing of all consumer loan payments and payoffs for active and charged off loans and lines.
Handle the phone call inquiries in regards to consumer loan payments.
Callback of payments and payoffs processed by another Loan Processor.
Prepare histories for consumer loans.
Requirements:
Requirements:
One year general business experience preferably with banking
Excellent communication, organization and analytical skills a must
PC proficiency required, along with the ability to function under very tight time constraints with few to no errors
10-key and typing skills mandatory
Must be detail oriented
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
$31k-35k yearly est. 6d ago
Bond Portfolio Manager
Westamerica Ban 3.6
Westamerica Ban job in Fairfield, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Responsible for managing the Bank's bond portfolio, including development of investment strategy with senior management, purchasing bonds, and monitoring portfolio performance. Provides investment portfolio management services to the Bank's Trust Department.
Reviews and interprets governmental monetary and fiscal policies, economic conditions, and bond market conditions and applies such knowledge in developing bond portfolio management recommendations for senior management (Treasurer & CEO) and in managing the Bank's bond portfolio.
Buys bonds for the Bank's investment portfolio in accordance with senior management approved strategies and tactics. Performs pre-purchase due diligence prior to bond purchase. Achieves Community Reinvestment Act goals for investments.
Monitors the performance of the Bank's bond portfolio in regard to yield, duration, liquidity, credit quality, value and other attributes. Performs quarterly stress tests of the bond portfolio value.
Maintains working relationships with securities dealers and brokers.
Provides investment portfolio management services to the Bank's Trust Department. Upon request, reviews trust accounts which hold individual equities and/or bonds and makes portfolio management recommendations. Provides investment related materials for, attends, and participates in monthly Trust Investment Committee meetings.
Regularly updates the bond portfolio policies and procedures.
Maintains a working knowledge of all laws and regulations affecting designated areas of responsibility. Keeps abreast of new and changing laws and regulations. As needed, participates in formulating and updating policies and procedures/job aids which incorporate regulatory requirements. Disseminates compliance-related information to employees. Assists division management with the development and implementation of a comprehensive compliance risk assessment. Ensures internal controls that mitigate compliance risk are established, maintained, and applied in practice. Completes assigned compliance training courses, BCG, and Bank regulating agencies' training affecting designated areas of responsibility and disseminates the information, as appropriate, with colleagues and employees.
Participates in audits and examinations.
Performs other job-related duties as required.
Requirements
Requires a Bachelor's degree in Finance and Economics, or similar degree. An advanced degree such as an MA or MBA is desirable. Requires a minimum of five-years' experience managing bond portfolios. Proficient in current bond portfolio management strategies and tactics, as well as attributes of various bond structures. Proficient with Bloomberg, Excel, Morningstar and other IT applications related to profession. Excellent verbal communication skills. Team oriented.
COMPLEXITY OF ANALYSIS:
Interprets economic news and data in developing an evolving investment strategy. Applies verbal communication skills in interactions with senior management in recommending bond portfolio strategies and tactics. Applies informed judgement throughout the exercise of assigned duties Continually analyzes a broad range of bond investments (relative yield, duration, and liquidity) in developing strategy recommendations which comply with the Bank's policies and procedures. Is tactful in negotiating with brokers and dealers in the marketplace. Success of this position is dependent upon familiarity and successful engagement with market participants.
OPERATING RESPONSIBILITIES:
Responsible for managing the Bank's bond portfolio. Works closely with the Bank's funding manager in regard to overall Bank liquidity and sensitivity to interest rate risk. Supports the Bank's trust department.
CONTACTS:
Internal:
Funds Manager, Investment Operations Manager, Treasurer, Trust Department Manager and trust officers, Compliance Manager and staff, and credit personnel.
External:
Securities dealers, bank customers, Bank regulators during annual safety & soundness examinations, internal auditors and external financial auditors.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $90,000.00 - $100,000.00