Work From Home Westborough, MA jobs

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

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Work From Home Business ConsultantWhy Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions

Senior Tech Support Engineer Schedule: Hybrid Onsite 3 days per week Employment Type: Full Time We are building a next-level support team and looking for a Sr. Tech Support Engineer who can deliver fast, polished, solutions-driven support to high-visibility users across the business. This is not a traditional ticket-taker role. You will be the first line of defense and the person who actually solves problems instead of forwarding them to someone else. If you enjoy being the hero who jumps in, takes ownership, and resolves issues end to end, you'll fit in well here. What You'll Do High Touch User Support Deliver white-glove support for executives, analysts, and business users. Handle urgent issues with professionalism, urgency, and clear communication. Build strong relationships built on trust, empathy, and reliable problem solving. Hands-On Technical Troubleshooting Diagnose and resolve issues across Windows, mac OS, Office 365, Teams, Zoom, Slack, and mobile devices. Resolve identity and access challenges including password resets, MFA issues, provisioning, and permissions. Troubleshoot desktop, network, and application issues without relying on engineering teams for routine fixes. Conference Room and AV Support Support conference room technologies, hybrid meetings, webinars, and video collaboration platforms. Maintain room readiness and resolve AV issues quickly for smooth internal and external meetings. Onsite, Remote, and On-Call Support Work onsite in Waltham three days a week. Provide remote support for traveling or work-from-home users. Fulfill same-day onsite needs when a problem requires hands-on troubleshooting. Participate in a 24/7/365 on-call rotation. Collaboration and Continuous Improvement Partner with cloud, network, and security teams to address complex issues. Help “shift left” by taking on issues traditionally owned by engineering groups. Identify opportunities to improve support processes and elevate the user experience. What You Need to Bring Technical Skills You do not need experience with every tool in the environment, but you must have the depth to tackle real problems independently. Key knowledge areas include: Microsoft Entra / Azure identity tools Networking fundamentals and traffic tools such as Zscaler Windows and mac OS Office 365 iOS and mobile device management basics Teams, Zoom, Webex, and other collaboration platforms Core Competencies Strong customer empathy and professional presence when supporting high-visibility users Excellent communication skills that make people feel supported and understood Ability to take ownership and resolve issues without passing them off Comfort troubleshooting unfamiliar problems and navigating ambiguity Strong judgment, attention to detail, and a solutions-first mindset Experience 7 to 10 years in technical support, desktop support, or similar hybrid support roles Experience in fast-paced, high-expectation environments Certifications like CompTIA A+, Microsoft Modern Desktop, or ACSP are helpful but not required Why This Role Matters This team is transforming technology support into a proactive, high-skill function that delivers an exceptional experience for business users. You will be a key part of that shift, solving problems at the point of impact and raising the standard for how support is delivered across the organization.

Mercor is collaborating with a leading AI lab to evaluate and enhance how language models interpret video content. We're seeking sharp, detail-oriented contributors to annotate short videos by answering structured questions. This is a fast-moving opportunity ideal for candidates with strong academic backgrounds and fluent English skills. Contributors will work independently and remotely. **Key Responsibilities** - Watch videos and annotate them based on a set of instructions provided by the client. - Evaluate videos by answering structured questions with accuracy and consistency. - Flag ambiguous or low-quality video content when applicable. **Ideal Qualifications** - Current/ former undergraduate or graduate from a top 50 U.S. institution (with no more than 10 years of experience). - Strong written English proficiency and reading comprehension. - High attention to detail and ability to follow structured annotation guidelines. - General familiarity with online video formats (e.g., explainers, social media clips). - Comfortable working independently on repetitive or structured tasks. **More About the Opportunity** - Remote and asynchronous-set your own hours. - Expected commitment: flexible, 20 hours/week (up to 40 hours/ week). - Short-term project with potential for follow-on work. **Compensation & Contract Terms** - $45/hour. - You'll be classified as an independent contractor. - Payments issued weekly via Stripe Connect. **Application Process** - Submit your resume to get started. - Complete a short AI interview and form. **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across law, creatives, engineering, and research partner with Mercor on frontier AI projects.

Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Contribute across a range of projects based on your skills, interests, and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment. Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another. Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards. Nice to Have Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines. Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing. Curiosity about AI systems, machine learning, or creative technology tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Work From Home Business ConsultantWhy Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions

Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab. You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500

Our Beauty & Wellness division empowers consumers with trusted products that support self-care, from salon-quality styling tools to wellness devices like humidifiers and air purifiers. Our innovative products and solutions promote healthy living, elevating the lives of consumers every day. This business unit includes Braun, PUR, Honeywell, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands, and this role may support one or more of these brands. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Position: Clinical Specialist, Wellness Department: Regulatory for Braun & Vicks Work Location: Marlborough, MA Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. What you will be doing: The role will be reporting to the Senior Manager of Regulatory & Clinical Affairs. The successful candidate will support in the coordination of the clinical trials for products such as thermometers and blood pressure monitors, as well as prepare documentation for clinical protocols and reports to support regulatory submissions of products in the HELE portfolio. * Work with principal investigators at clinical sites to drive clinicals forward to ensure clinical data is collected as scheduled. * Collect and analyze clinical data from clinical sites as received by the clinicians on Clinical Report Forms. * Author clinical study protocols with input from clinical experts, the internal HELE cross functional teams and biostatisticians. * Submit clinical protocols and any accompanying clinical site-specific documentation for IRB and/or Ethics Boards to receive clearance to begin clinicals. * Report any preliminary clinical data findings to the cross-functional team members, including number of patients recruited number and/or groups of patients yet to be recruited, and any preliminary clinical data results per the study's endpoints. * Summarize final clinical results into clinical study reports to be used for global regulatory submissions. * Author Clinical Evaluation Plans and Clinical Evaluation Reports to support regulatory submissions. Support any clinical portions of Post Market Surveillance Plans/Reports and Post Market Clinical Follow-up Reports as necessary. * Conduct Literature Reviews to support CERs and marketing claims for different product lines. * Work with cross-functional team members to create critical tasks for usability studies. Execute usability studies per international standards. * Perform other regulatory or administrative tasks as assigned including support FDA, ISO, other third-party audits; and any other internal audits related to clinical affairs and regulatory related matters. Skills needed to be successful in this role: * Understanding of ISO 14155 for clinical requirements * Ability to understand and interpret regulatory standard * Ability to analyze and interpret clinical data and draw conclusions * Strong attention to detail * Excellent verbal and written communication skills * Flexibility to manage multiple projects for multiple internal customers * Proficient in Microsoft Office Suite, notably, Excel, Word, and PowerPoint Minimum Qualifications: * Associates degree in a relevant field * 2+ years of experience in regulatory or clinical affairs of medical devices * Authorized to work in the United States on a full-time basis Preferred Qualifications: * Bachelor's degree in a relevant field In Massachusetts, the standard base pay range for this role is $80,000 - $95,000 annually . This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees. Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance. Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. #li-ke1 #LI-HYBRID For more information about Helen of Troy, visit ******************** You can also find us on LinkedIn, and Glassdoor. Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at **************. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity. At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

The application window is expected to close on: 1/5/26. NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This role will be working onsite in the Maynard, MA, USA office at least 3 days a week. **Meet the Team** As part of the NPI team in CBM, the NPI Supply Chain Program Manager partners with the CBM BU teams, Engineering, and Operations functions. You will work with a cross functional team in Operations and will partner with Supply Chain Operations functions, including Global Sourcing and Technology & Quality. **Your Impact** The CBM NPI team is looking for a skilled Supply Chain Program Manager (SCPM) to handle all Supply Chain deliverables for silicon photonics based optical module programs. In addition to traditional role requirements, you will thrive in a dynamic environment with new suppliers and supply chain partners, balance process and risk, handle strategic cost and actively engage the supply chain and all supply chain partners. In this role, you will be accountable for supply chain readiness, total cost management, and BOM resiliency for internally developed SiPh-based module programs is required from pre-concept to production. Active engagement and management of the supply flow during development and post FCS for critical components are expected. Collaboration and coordination of supply with internal teams, Contract Manufacturers, wafer fabs, and OSATs are necessary to deliver products that meet schedule, cost, and ramp requirements. Having an understanding of and ability to drive optics cost models is important. Driving cost avoidance and cost reduction activities in support of standard and gross margin requirements for assigned products is required. Additional responsibilities may include project planning, materials sourcing and planning, procurement, inventory control, E&O analysis and projections, New Product Material readiness, risk identification and mitigation, and supplier quality. Detail oriented, collaborative and capable of working with cross functional peers across organizational and geographic boundaries to deliver on business requirements. **Minimum Requirements** + 8+ years proven experience in supply chain management and manufacturing. + Experienced in procurement and supplier management, cost management, quality management, and general supply chain management. + Expertise in understanding Bills of Material and costing process. + Experienced in driving cost reductions, cost avoidance, and value engineering. + Applies knowledge of own function and business expertise to tackle critical issues. + Experience using analytics and data to drive solutions. + Collaborative and capable of working with cross functional peers across organizational and geographic boundaries to deliver on requirements of business. **Preferred Qualifications** + Knowledgeable of silicon supply chain; understand wafer processing cycle times, planning, and procurement. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,200.00 to $162,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $140,800.00 - $210,500.00 Non-Metro New York state & Washington state: $128,200.00 - $186,700.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Job Description Hometown Veterinary Partners (HVP) is on a mission to empower veterinarians. We heard the concerns of veterinary professionals and we set out to change that. We are building a community where your viewpoints and visions are heard no matter what your role. Veterinarians are empowered to build the careers they want, practicing at the highest level, with the opportunity to build equity without investing their own money. Position Overview: Hometown Veterinary Partners (HVP) is seeking motivated and passionate veterinary students to join our team as Veterinary Student Representatives. This role is an excellent opportunity to gain hands-on experience, expand your professional network, and contribute to the veterinary community. The Veterinary Student Representative will serve as a liaison between Hometown Veterinary Partners and veterinary students at their university. This role involves promoting HVPs values, services, and opportunities, while providing valuable insights and feedback from the student community. Representatives will participate in various events, assist with marketing efforts, and help foster a strong relationship between the company and future veterinarians. How youll be making an impact Represent Hometown Veterinary Partners at campus events, career fairs, and student organization meetings. Assist in organizing and hosting events such as informational sessions, workshops, and webinars. Provide feedback and insights on student interests, concerns, and trends to help shape company initiatives. Engage with students through social media and other digital platforms to raise awareness about Hometown Veterinary Partners. Learn, share with HVP, and adhere to all rules and regulations for their college of veterinary medicine as it relates to corporate campus presence and events Identify and regularly communicate with appropriate deans, faculty, office of academic and student affairs, career counselors, and student representatives, to understand opportunities for HVP support and connections. Participate in representative meetings and training sessions to stay informed about company updates and initiatives. Collaborate with the marketing team to create and distribute promotional materials on campus. Serve at a point of contact for students interested in learning more about Hometown Veterinary Partners and opportunities. What makes you a great fit? Currently enrolled in AVMA Accredited Program (Doctor of Veterinary Medicine or Similar) . Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Enthusiasm for representing Hometown Veterinary Partners and promoting its values. Previous experience in a leadership or ambassador/representative role is a plus. Proficient in using social media platforms for promotional purposes. Ability to remain in role for 1 school year with the option for continuation based on mutual review at the school years end. What we offer: $1,500 Annual Stipend, paid in 2 installments. Gain valuable experience and insights into the veterinary industry. Expand your professional network by connecting with industry leaders and professionals. Opportunity to develop leadership and communication skills. Access to exclusive Hometown Veterinary Partners events, resources, and opportunities. Potential for future employment or externships with Hometown Veterinary Partners. Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This is a remote position.

Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Contribute across a range of projects based on your skills, interests, and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment. Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another. Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards. Nice to Have Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines. Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing. Curiosity about AI systems, machine learning, or creative technology tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Job Title: Business Intelligence Analyst Department: Information Technology Department Location: Littleton, MA Reports To: Director, Data Analytics Career Stream: Individual Contributor Classification: Hybrid/On-site with local travel (Must be able to travel locally on site to be considered) Exemption: Exempt Pay Grade: 11 Pay Grade Range: $72,072.62 - $90,090.89 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Business Intelligence Analyst plays a critical role in enabling data-driven decision-making across the organization. This role is responsible for designing, developing, and delivering actionable insights through modern analytics platforms, primarily Power BI. The analyst partners closely with business leaders to understand strategic objectives, translate them into analytical solutions, and foster a culture of data-informed decision-making. This position supports Workers Credit Union's transformation toward a federated, proactive analytics model by delivering high-impact visualizations, ensuring data integrity, and contributing to the development of scalable, self-service analytics capabilities. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Insight Development & Visualization: Collaborate with business stakeholders to understand strategic goals and translate them into analytical requirements. Design and build intuitive, interactive dashboards and reports using Power BI. Identify trends, patterns, and opportunities that drive business performance and strategic alignment. Promote and track meaningful KPIs across departments. Stakeholder Engagement & Enablement Serve as a trusted analytics partner to business units, helping them interpret data and apply insights across a portfolio managed by the Analyst. Support the development of self-service analytics capabilities and data literacy across the organization. Provide consultative guidance on data usage, visualization best practices, and performance measurement. Data Quality & Governance Ensure accuracy, consistency, and reliability of data used in reporting and analysis. Collaborate with data engineering and governance teams to resolve data quality issues and improve data pipelines. Maintain documentation and metadata for reports, dashboards, and data sources. Project Execution & Continuous Improvement Lead or support analytics projects from requirements gathering through deployment and support. Continuously improve reporting assets based on user feedback and evolving business needs. Contribute to the development of analytics standards and governance frameworks. Innovation & AI Enablement Workers Credit Union is actively investing in AI and Generative AI to transform how data is used across the organization. The Business Intelligence Analyst will contribute to this effort by: Exploring opportunities to integrate GenAI into reporting and dashboarding workflows, using tools such as CoPilot & Azure OpenAI. Partnering with data engineering and business teams to identify use cases for AI-driven insights. Supporting the development of scalable, AI-enhanced analytics solutions that improve decision-making and member experience Other Duties: Performs additional duties or responsibilities as required, requested, or deemed appropriate. May be asked to provide coverage in other WCU departments, functions, or business units as needed. Complies with all WCU policies and procedures. Contributes to departmental and organizational projects and initiatives as assigned. Maintains the confidentiality of all member and credit union information at all times. Education Bachelor's degree in Data Analytics, Information Systems, Business Intelligence, or related field. Experience 3+ years of experience in analytics, business intelligence, or data visualization. Proven experience with Power BI (Tableau experience a plus). Experience working directly with business stakeholders to deliver insights. Skills & Competencies Strong analytical thinking and problem-solving skills. Strong Business Acumen, Establishing Business Requirement Definitions, working with cross-functional stakeholders. Excellent communication and storytelling abilities using data. Proficiency in data modeling, DAX, SQL, and visualization design. Familiarity with data governance, MDM, and data dictionaries. Ability to work independently and collaboratively in a hybrid environment. Work Environment: This job operates in a professional office environment Hybrid Work Environment: This position offers a hybrid work environment, combining remote work with regular on-site days at the Littleton Headquarters. This work environment is subject to change based on business needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. Ability to travel to other work locations as required. About Workers Credit Union : Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionThe Elevator Pitch Imagine shaping the mechanical design behind technology that protects communities worldwide. At Evolv, that's our mission, and we're looking for a hands-on Senior Mechanical Engineer to help us bring it to life. As a design-driven company, we combine bold, visionary thinking with practical system improvements, human-centered design, and cutting-edge AI integration. If you're ready to push the boundaries of innovation and develop transformative solutions, this is your opportunity to directly impact the safety and security of millions. What Does Success in the Role Look Like? Within the First 30 Days: Meet the mechanical engineering and cross-functional teams. Learn Evolv's products, tools, and processes, including SolidWorks and Arena PDM workflows. Visit our contract manufacturer to understand build and assembly processes. Within the First 90 Days: Take ownership of key mechanical subassemblies in active product lines. Contribute to a product improvement or enhancement. Participate in design reviews and demonstrate technical ownership. By the End of the First Year: Serve as a key contributor on a major project. Lead complex problem-solving efforts and implement robust mechanical solutions. Mentor newer engineers and share design best practices. Deliver high-quality, manufacturable designs that meet cost and performance targets. The Work: What assignments, requirements, or skills will you be performing on a regular basis? You'll drive mechanical design and development from concept through production, ensuring our products are reliable, and manufacturable. Technical Execution Design and develop innovative electro-mechanical products, emphasizing injection-molded plastic components. Create detailed 3D models, assemblies, and production-ready drawings in SolidWorks. Translate product requirements into mechanical specifications and contribute to design reviews. Apply DFM, DFR, and GD&T principles to ensure quality, reliability, and ease of manufacture. Manage bills of materials (BOMs), product data, and engineering documentation in Arena PDM. Collaborate cross-functionally with Electrical, Industrial Design, and Supply Chain teams to deliver integrated solutions. Support prototype builds, validation testing, and root cause analysis during development. Manufacturing & Supplier Collaboration Partner with contract manufacturers and suppliers to improve yield and manufacturability. Support tooling, fixture, and test equipment design. Participate in prototype builds, factory validation, and design transfer activities. Documentation & Quality Maintain accurate mechanical documentation (CAD, BOMs, ECOs, test plans). Ensure compliance with Evolv's quality systems and product certification standards (UL, CE). Contribute to DFMEA and risk assessments. Innovation & Leadership Research emerging materials, design methods, and manufacturing techniques. Propose and prototype creative, cost-effective design solutions. Foster a collaborative, iterative engineering culture rooted in curiosity and precision. What is the Structure and Culture of the Team? You'll join our R&D Organization and reporting to Senior Director of Hardware Engineering. The culture of this team reflects one of Evolv's core values: “Win Together.” Success here is built on trust, shared goals, and a commitment to supporting one another. You'll be part of a team that values transparency, accountability, and bold thinking. Where is the Role Located? Our ideal candidate is open to working onsite at our HQ in Waltham, Massachusetts, daily. We can offer flexibility to work remotely from time to time. Compensation and Transparency Statement The base salary range for this full-time position is $119,000- $191,000 . In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location. In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: The specific salary range for your preferred location A general overview of our benefits and equity offerings Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. Requirements Bachelor's or Master's degree in Mechanical Engineering or related field 10+ years of experience designing electro-mechanical products (consumer electronics, industrial, or security systems preferred) Deep expertise in plastic injection molding and part design Understanding of molding large plastic parts (RIM, structural foam/web molding) Experience with Arena PDM or similar PLM tools Proficiency in SolidWorks (CAD and PDM) Strong understanding of DFM/DFx, tolerance stack-up, GD&T, and materials selection Experience with tight electronics packaging and thermal management Familiarity with FEA, DFR, and reliability testing methodologies Proven collaboration with global contract manufacturers and high-volume production environments Experience in regulated industries (medical, automotive, or security) a plus Excellent communication, documentation, and presentation skills Benefits At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: Do the right thing, always; Put people first' Own it; Win together; and continue to Be bold, stay curious. Our Benefits Include: Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************. Evolv participates in E-verify for all employees after the completion of Form I-9.

Mercor is seeking experienced visual storytelling experts - including storyboard artists, cinematographers, animators, editors, and motion designers - to collaborate on creative projects with leading AI research groups. These engagements focus on shaping narrative-driven visual content with cinematic pacing and authenticity. This is a unique opportunity to apply your creative expertise toward developing frontier AI systems that understand and generate compelling visual stories. ### **Key Responsibilities** - Develop storyboards, visual concepts, and narrative structures for AI training data. - Caption video content with an emphasis on capturing storytelling elements, visual detail, and camera techniques. - Evaluate AI-generated visual narratives and provide feedback for improvement. - Ensure authenticity, coherence, and cinematic quality. ### **Ideal Qualifications** - 3+ years of professional experience in film, animation, motion design, or related creative fields. - Strong portfolio demonstrating expertise in storytelling, pacing, and cinematic techniques. - Ability to distill abstract ideas into clear, engaging visual narratives. - Excellent attention to detail and creative problem-solving skills. ### **More About the Opportunity** - Remote and asynchronous - flexible scheduling on your own terms. - Expected commitment: 30-40 hours/week. - Project-based engagements, typically ranging from 2-3 months with potential extensions. ### **Compensation & Contract Terms** - $45-$65/hour depending on experience and geography. - Payments issued weekly via Stripe Connect. - Independent contractor engagement. ### **Application Process** - Complete a short interview to discuss your creative background and areas of expertise. - Selected applicants may be asked to complete a brief sample task. ### **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI. * * *

Location: Woonsocket, Rhode IslandJob Type: ContractCompensation Range: $25 - 45 per hour We're building a talent pool for upcoming Marketing opportunities incoming from our client, a Leading National Healthcare and Retail Innovation Company. Please note that specific pay rates and project details will vary depending on the individual role that arises.We are seeking driven professionals at the Junior (Specialist/Coordinator) and Mid-Level (Manager) stages of their careers (typically 2-7 years of experience). We need marketers who excel at planning, executing, and tracking multi-channel campaigns designed to drive consumer engagement, loyalty, and business growth. If you have proven experience managing complex marketing projects in a large, matrixed organization, and are comfortable juggling retail, e-commerce, or healthcare-related marketing initiatives, we invite your application.Hybrid Requirement: Candidates must be local to Woonsocket, RI or Boston, MA to reliably commute to a hub location 2-3 days per week.Responsibilities:The Junior to Mid-Level Marketing professional is essential in managing the end-to-end execution of campaign tactics. This role is focused on process management, cross-functional coordination, and ensuring timely delivery of marketing programs. Campaign Execution: Own the hands-on project management and execution of assigned marketing tactics across channels, which may include digital (email, social, display), print, in-store, and direct mail. Creative Production Workflow: Draft clear and comprehensive creative briefs for internal or external agencies. Manage the end-to-end production process, including asset development, review cycles, and final delivery. Stakeholder Coordination: Serve as a central liaison, coordinating closely with internal partners in Strategy, Analytics, Legal/Compliance, Product, and external creative agencies to ensure project alignment and momentum. Compliance & Review: Maintain strict adherence to brand standards and corporate compliance guidelines. Support the routing of marketing materials through necessary legal and regulatory review processes. Performance Tracking: Assist in defining and tracking key performance indicators (KPIs) for campaigns. Leverage data and insights to monitor performance, develop post-campaign reports, and inform optimization opportunities. Budget & Timeline: Manage project timelines, delivery milestones, and track associated marketing expenditures. Qualifications: Experience Level: Typically 2-7 years of professional experience in a Marketing, Product Marketing, or Program/Project Management role within a large corporation or agency supporting a major brand. Channel Expertise: Proven experience in the execution of multi-channel marketing campaigns (e.g., email marketing, paid media, in-store promotion, direct mail). Organizational Acumen: Strong demonstrated ability to manage numerous workflows simultaneously and drive projects to completion in a highly-matrixed organization. Technical Familiarity: Proficiency with modern marketing technology (MarTech) platforms (e.g., CRM tools, Marketing Automation, Content Management Systems) and project management tools. Academic Background: Bachelor's degree in Marketing, Communications, Business Administration, or a related discipline. Highly Valued Experience: Prior experience in the healthcare, insurance, retail, or e-commerce sectors. Experience writing creative briefs and leading kick-off meetings. Familiarity with marketing measurement models and A/B testing frameworks. Skills: Digital Marketing,Project Management,Attention to Detail. Job ID: JN -092025-41024#LI-CELLA#LI-AU1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact *************************.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

Job Description Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states. Who We Are We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support. What You'll Do Conduct video-based consultations from anywhere with an internet connection Review labs and create personalized treatment plans Prescribe and titrate medications based on clinical findings Educate patients on safe and effective hormone optimization Provide feedback to help us continuously enhance the patient experience What We're Looking For MD or DO with an active license (multi-state licenses preferred) Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy DEA license with authority to prescribe Schedule III medications Strong communication skills and a passion for patient-centered care Comfort with technology and willingness to learn telemedicine workflows Availability for at least 8 hours per week A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: We are seeking a skilled and dedicated Digital Workplace Technology Specialist to provide exceptional end-to-end user support for our organization's most critical leaders and business processes. Serve as the "face" of IT, providing face to face support, troubleshooting, problem solving, triage, and navigation through the organization to get customer technology problems solved. This role requires a strong technical background, excellent communication skills, and the ability to handle complex issues efficiently. The ideal candidate will have extensive experience in technical support, particularly with Windows and Microsoft Office, and MacOS. The ability to think on your feet, deal with ambiguous situations, provide quick solutions to problems and understand personas, while developing a deep understanding of how our clients operate is critical to the success of this individual. This person is the face of the Information Technology organization, delivering excellent user experience of all thing's technology. How You'll Contribute: Executive Support: * Provide 24/7/365, personalized technical support to C-suite executives, senior management, and other key stakeholders throughout the business. * Understand the unique needs and preferences of each executive and tailor support accordingly. * Handle urgent requests promptly and professionally. * Drive technology projects necessary for executive requirements and manage technology communication/s and changes to firm technology policies that impact the executive experience. * Travel to corporate offices, residential properties, client sites and/or travel destinations as necessary. Desktop Support: * Troubleshoot and resolve all reported technology problems, including in office, residential properties, and client/travel locations. * Support mobile devices, iPhones, iPads including MDM's, policies, etc. * Ensure seamless integration of multiple technologies. Application Support: * Assist with Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook, Teams, etc.). * Troubleshoot application-related problems and provide timely solutions. * Collaborate with IT teams to address any compatibility issues. Audio Visual Support: * Assist in setup and configuration of AV equipment, conference rooms, and day to day meeting requirements from our customers utilizing various Video collaboration solutions (zoom, slack, teams, webex etc.) * Diagnose and resolve technical issues, perform routine remote and on-site maintenance for ensuring optimal performance and readiness of conference rooms * Support end users, executives, and event staff with AV operations; managing and coordinating presentations, webinars and hybrid meetings to ensure excellent AV experiences both internally and externally Remote and On-Site Support: * Provide remote support for executives and business users working from home or traveling. * When necessary, offer on-site assistance for critical issues, hardware deployments and set-up as well as face to face support and triage. Security and Compliance: * Educate executives and business users on security best practices. * Ensure compliance with company policies and data protection regulations. * Monitor and address any security vulnerabilities. Documentation and Training: * Maintain accurate records of support requests, resolutions, and system configurations. * Create user-friendly guides and tutorials for common tasks. * Conduct training sessions for executives and business users as needed. Collaboration: * Work closely with other IT teams (network, infrastructure, security) to resolve complex issues. * Collaborate with vendors for hardware repairs and software licensing. Continuous Improvement: * Stay updated on industry trends, emerging technologies, and best practices. * Propose enhancements to existing processes and tools. What We're Looking For: * Bachelor's Degree in Computer Science, Information Technology, or related field (preferred not mandatory). * Preferred 10 years of experience in technical support or desktop support roles. * Extensive experience in supporting Windows operating systems, Microsoft Office suite (365) and MacOS. * Familiarity with JAMF, Intune, Azure environments, DaaS (AWS/AVD) is a plus. * Familiarity with Zoom, Slack, and MS teams is a plus. * Preferred familiarity with Terraform, GitHub, Azure DevOps and/or other IaC platforms, Code repositories and CI/CD pipelines Skills: * Excellent critical thinking, problem-solving abilities and precise attention to detail. * Strong communication and interpersonal skills, able to articulate technical concepts to non-technical people. * Ability to work independently and prioritize tasks effectively. * Customer-focused mindset, strong passion for serving the customer. * Comprehensive and broad knowledge of all aspects of IT solutions and services * Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional (ACSP) are advantageous. This position is an onsite position based out of Waltham, Massachusetts, and requires the employee to be physically present at the workplace five days per week. This role also includes travel to other office locations and/residential sites as necessary. Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-AS1