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Employee reviews

2.17/5

Out of 6 Western Dental reviews, 33% were positive.

5 stars

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3 stars

2 stars

1 star

Based on 6 ratings

Overall rating
2.2
Management
1.0
Career opportunities
1.0
Work environment
1.3
Salary and benefits
1.3
Diversity and inclusion
1.0
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Western Dental reviews

Employee reviews
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1.0
A zippia user wrote a review on Aug 2024
Pros of working at Western Dental

There are none. I am devastated that I have given 10 years of my life to this company only for them to train wreck my career and opportunities in the span of less than 2 years.

Cons of working at Western Dental

The company is drowning in debt. You can’t even purchase a birthday cake for your team. Zero celebrations or recognition. In just the past year they have cut PTO, lowered the quality of benefits but upped the price, large amounts of micromanaging procedures have been put into place, created a high-cost product that has zero research backing it and expect you to sell to patients, they have promised raises twice to teams on the frontline and backed out both times stating the economy is bad. Half way through the fiscal year they added 50k a month to our goals in order to avoid bonus payout. Just recently they gave a 7 day notice that managers are no longer salary but now hourly. I have not received a raise in 5 years and they just cut my pay. Run. RUN. I have never felt so undervalued by an employer and it is absolutely devastating.

Western Dental benefits

They have taken away anything that was great. Morale is 6 feet under and they continue to make it worse

What do you like best about Western Dental's CEO and the leadership team?

High turnover! People start the job, see the misery and bolt. CEO just changed and he is a micromanaging, paranoid lunatic! They made a hygienist upper management and she is exhausting with unrealistic expectations and horrible ideas.

How would you improve Western Dental's culture?

CARE ABOUT YOUR TALENT AND FIX MORALE! There is no company culture because they do not care. Pay the bills at office level! It’s humiliating that our invoices are months past due, so much so that we are denied ordering.

How did you prepare for the Western Dental interview?

The interview was thorough and pleasant. I began my career here with a positive outlook and my manager was fabulous. It’s basic questions about your skills as a leader. Now, they will literally hire any skillset because they are desperate due to high turnover.

How does your compensation at Western Dental compare to the industry average?

ZERO RAISES. Salary was just made hourly and the pay is mid at best

What's the diversity at Western Dental like?

Corporate is mostly men and just a couple women. They do not care about diversity.

What brings you the most joy at Western Dental?

My team. Those at office level are wonderful and the patients are amazing. Working with the patients and providing excellent care to them is so rewarding. I love dentistry, it is my passion.

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5.0
A zippia user wrote a review on Aug 2019
Pros of working at Western Dental

when i worked there a s a front desk reception i was able to learn how to give the right customer service to the patients. patient confidentiality is so important in this field . we called first name only.

Cons of working at Western Dental

i loved everything about it.

Western Dental benefits

healthcare but most important is my desire to work in this field because of my experience but mi passion to see a patient smile after the first step inside the door.

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1.0
A zippia user wrote a review on Sep 2024
Pros of working at Western Dental

Terrible place worst place ever

Cons of working at Western Dental

Worst place ever

Western Dental benefits

Worst place ever they don’t care about their customers

What do you like best about Western Dental's CEO and the leadership team?

Nothing worst place ever they don’t care about their customers

How would you improve Western Dental's culture?

Think about their customers

How did you prepare for the Western Dental interview?

I don’t want an interview

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at Western Dental

The people. Loved to work with people. Also patients that used to go in there

Cons of working at Western Dental

Pay.

Western Dental benefits

Benefits were good

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1.0
A zippia user wrote a review on Nov 2024
Pros of working at Western Dental

steady pay check

Cons of working at Western Dental

crapping environment

Western Dental benefits

that I quit this place

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Western Dental salaries

9.1
Salary score
The national average salary for a Western Dental employee in the United States is $52,247 per year or $25 per hour. Employees in the top 10 percent can make over $135,000 per year, while employees at the bottom 10 percent earn less than $20,000 per year.

Western Dental demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Western Dental financial performance

9.6
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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