The Culture At Western Union

Information provided by the company
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How about unleashing your skills in a hugely successful businessthat is committed to moving money for better Join Western Union as a Cyber ThreatIntelligence Lead.
Are youpassionate about helping others and providing world-class customer experience Areyou ready to unleash your potential in a global business that is committed tomoving money for better.
Do you have a passion for informationsecurity. How about unleashing your skills in a hugely successful businessthat is committed to moving money for better Are youlooking to embark on a unique challenge and really make a difference
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Are you passionate about Cyber ThreatIntelligence How about unleashing your skills in a hugely successful businessthat is committed to moving money for better

Western Union Overview

Western Union focuses on providing businesses and consumers with solutions to send and receive money throughout the world. They enables its customers to transfer money through their mobile application or agents. Western Union was founded in 1851 and is based in Englewood, Colorado.
The staff at Western Union come from unusually diverse demographic backgrounds. The company is 49.3% female and 45.9% ethnic minorities. Despite its diversity in other areas, Western Union employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 73.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Western Union has great employee retention with staff members usually staying with the company for 5.0 years. The average employee at Western Union makes $72,878 per year. Pay at Western Union is significantly lower than some of its highest paying competitors, like PayPal, Xoom, and American Express, which pay $128,079, $106,849, and $86,421, respectively.
Western Union is an industry leader with 12,000 employees and an annual revenue of $4.8B that is headquartered in Denver, CO.

The Organization’s Mission

To offer our services in india, the establishment of our Pune technology and engineering center is an exciting chapter in our mission to move money for better.

Western Union Reviews

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Reddit UserJuly 2012
Zippia Official LogoReddit UserJuly 2012

You may not be the person to ask, but why is customer service so wildly inconsistent? I'm an agent at a retail location and every time you speak to a CS rep with a question/problem you get a different answer. It's annoying to me and the customer.

I use to be an agent and lucked out with a rep super patient as I was the middle man between WU AMD an irate sender because she changed her mind, wanted her money back, buy wanted the $60 fee back, too. This went on for almost an hour before the customer gave in and took her send amount and left. The rep and I kept giggling quietly while apologizing to each other for having to go through the situation.
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Reddit UserJuly 2012
Zippia Official LogoReddit UserJuly 2012

What are the largest and smallest transactions you've handled? Ever had any that seemed bizarre or suspicious?

I've send Quick Collect Transactions (this is a payment method, the main use for this is to send money to inmates) for like 10 USD, the only thing weird I did like two times already is charge more that what the person is sending, in some states the service fee is 25USD even if you send 1USD, so one person call to send 20 dollars and get charge 45 in total.
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Reddit UserJuly 2012
Zippia Official LogoReddit UserJuly 2012

Has your job caused you to begin to have feelings of prejudice against black people?

No, I have the same feelings for black people just like before I was working there, I think you get those kind of things on daily basis, I'm actually mexican, I'm in Mexico, Western Union uses a outsourcing company (the one that I actually work for) to get the job done, yes there are black people (mostly women) that get mad *** almost for anything, but so there are mexicans who doesn't know what the *** are they doing or southern US citizens whose accent it's actually kind of funny, but you get everything of something.
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The Team At Western Union

Key People

Devin B. McGranahan

Hiram Sibley

Samuel Selden

Ezra Cornell

Jeptha Wade

Western Union Company Rankings

Western Union is ranked #20 on the Best Companies to Work For in Colorado list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Western Union Salaries

9.4
Salary Score
The national average salary for a Western Union employee in the United States is $72,878 per year. Employees in the top 10 percent can make over $131,000 per year, while employees at the bottom 10 percent earn less than $40,000 per year.
Average Western Union Salary
$72,878
yearly
$35.04 hourly
Updated November 18, 2022
$40,000
10 %
$72,000
Median
$131,000
90 %
Average Employee Earnings

Western Union Demographics Summary

9.9
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Western Union Gender Distribution

Male
Male
51%
Female
Female
49%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Western Union. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • Western Union has 12,000 employees.

  • 49% of Western Union employees are women, while 51% are men.

  • The most common ethnicity at Western Union is White (54%).

  • 18% of Western Union employees are Hispanic or Latino.

  • 13% of Western Union employees are Asian.

  • The average employee at Western Union makes $72,878 per year.

  • Western Union employees are most likely to be members of the democratic party.

  • On average, employees at Western Union stay with the company for 5.0 years.

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Western Union Employee Political Affiliation

Western Union employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Western Union employee was by ALI Cinar. ALI Cinar donated $13,650 to the Democratic Party.

Western Union

Parties

Democratic Party

73.0 %
-

Republican Party

25.4 %
-

Independent

1.6 %
-
Employee Political Donations
NameJob TitlePartyDonation
ALI CinarRequirements ManagerDemocratic Party$13,650
TIM DalySenior Vice PresidentDemocratic Party$13,550
John ThompsonExecutive Vice PresidentDemocratic Party$9,400
David SchlapbachAttorneyDemocratic Party$7,500
Hikmet ErsekChief Executive OfficerDemocratic Party$3,300
Caroline TsaiGeneral CounselDemocratic Party$3,300
Carolyn CavicchioEngagement DirectorDemocratic Party$2,000
Joseph MyersRegulatory Compliance OfficerDemocratic Party$1,900
Anne McCarthyCorporate Vice PresidentRepublican Party$1,800
Jack GreenbergChairpersonDemocratic Party$1,500
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Western Union Employment Videos

Western Union Financial Performance

9.5
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Western Union Annual Revenue

$6B
$4B
$3B
$2B
$1B
$0
2014
2015
2016
2017
2018
2019
2020
2021

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Western Union Competitors

Competitors of Western Union include PayPal, Xoom, and American Express. The wages at PayPal average higher than the other similar companies, where the median salary is $128,079 per year. The employees at Xoom earn an average yearly salary of $106,849 per year, and the salaries at American Express average $86,421 per year.
Companydesc
Average Salarydesc
PayPal
Salary Range103k - 158k$128k$128,079
Xoom
Salary Range82k - 139k$107k$106,849
American Express
Salary Range65k - 113k$86k$86,421
Citi
Salary Range51k - 111k$75k$75,483
MoneyGram International
Salary Range54k - 100k$74k$74,082
JPMorgan Chase & Co.
Salary Range52k - 104k$74k$73,946
Voya Financial
Salary Range53k - 97k$72k$72,064
The PNC Financial Services Group
Salary Range53k - 93k$71k$71,084
Genworth
Salary Range44k - 86k$62k$61,793
Capital One
Salary Range45k - 82k$62k$61,566
$30k
$158k

Frequently Asked Questions about Western Union

When was Western Union founded?

Western Union was founded in 1851.

How many Employees does Western Union have?

Western Union has 12,000 employees.

How much money does Western Union make?

Western Union generates $4.8B in revenue.

What industry is Western Union in?

Western Union is in the financial services industry.

What is Western Union's mission?

Western Union's mission statement is "To offer our services in india, the establishment of our Pune technology and engineering center is an exciting chapter in our mission to move money for better."

What type of company is Western Union?

Western Union is a public company.

Who are Western Union's competitors?

Western Union competitors include MoneyGram International, Wells Fargo, Xoom, PayPal, American Express, Citi, Capital One, Genworth, Voya Financial, The PNC Financial Services Group, Prudential Financial, JPMorgan Chase & Co., Ally Financial.

Who works at Western Union?

Devin B. McGranahan (President and CEO)

Hiram Sibley (Founder)

Samuel Selden (Founder)

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Zippia gives an in-depth look into the details of Western Union, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Western Union. The employee data is based on information from people who have self-reported their past or current employments at Western Union. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Western Union. The data presented on this page does not represent the view of Western Union and its employees or that of Zippia.

Western Union may also be known as or be related to The Western Union Company, Western Union and Western Union Holdings Inc.