Service Mechanic
West Mark job in Fairbanks, AK
Full-time Description
Job Title: Trailer Service Mechanic
We are seeking a skilled and dedicated truck tank / trailer Mechanic to join our team. The ideal candidate should have a strong background in truck tank / trailer maintenance, repair, and inspection of various types of truck tanks / trailers. This role requires a strong understanding of pumping systems, vacuum tanks, hydraulic systems and a commitment to ensuring safety and efficiency in truck tank / trailer operations and the ability to work independently as well as part of our team.
Key Responsibilities:
- Perform maintenance and repairs on truck tanks / trailers, including tank repairs, brakes, axles, suspensions, pumping systems, PTO's, hydraulic systems and electrical systems.
- Conduct thorough inspections to identify issues and make repairs.
- Maintain accurate records of repairs and maintenance performed.
- Collaborate with team members to ensure timely completion of projects and enhance service quality.
We offer a competitive salary and benefits package, 401K, along with opportunities for professional growth and development. If you are a motivated individual with a passion for mechanics, we encourage you to apply.
Requirements
Skills and Qualifications:
- Stainless, Aluminum, Mild Steel MIG/TIG welding experience preferred.
- Proven experience as a mechanic, preferably with trailers or heavy equipment.
- Strong knowledge of PTO pumping systems, electrical systems, and hydraulic systems preferred.
- Ability to read and interpret technical manuals and schematics.
- Excellent problem-solving skills and attention to detail.
- Strong communication and teamwork abilities.
- Valid driver's license and ability to operate various types of trailers.
-Weld Test will be required of all applicants.
-Drug Screen / Physical / 50 lb. Lift Test / E-Verify
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. (EEO/AAP/VA/DISAB)
Salary Description 25-35
Customer Service Rep: Anchorage Animal Care and Control
Anchorage, AK job
Under the supervision of the Customer Service Supervisor, the employee will perform all of the clerical functions (paper and electronic) related to the intake, redemption and adoption of animals at the Anchorage Animal Care and Control Center (AACC). The employee works with the general public on a daily basis in a variety of different situations.
REQUIRED QUALIFICATIONS
* Minimum age 18
* High School Diploma or GED
* Able to proficiently speak, read, understand and write English
* Minimum one year customer service experience
* Minimum six months cash handling experience
* Minimum six months experience in a professional office setting; greeting customers, answering phones, transferring calls, documenting information
* Good computer skills, as well as oral and written communications skills
DESIRED QUALIFICATIONS
* Experience working in an animal-oriented organization
* Ability to type at least 35 wpm
* Knowledge of basic care for common pets
ESSENTIAL FUNCTIONS
* In a timely manner, greet customers via the telephone or the front counter, ascertain the type of service requested by the customer and either provide the necessary service or direct them to the correct person or location
* Answer customers in a courteous and professional manner regarding costs, care, lost and found animals, adoption services, animal rescue services and other services provided by the center
* Assist public with animal claims and relinquishments, initial handling/restraint of animals, including leashing and walking a dog or putting cats into a carrier
* Provide general information to the public regarding humane animal care and ownership responsibilities
* Provide information to the public regarding the AACC's policies and the laws set forth by the Municipality of Anchorage Health Department
* Use the Chameleon computer database to enter, maintain, update, track and outcome animals brought to the center, as well as maintain the database to include, but not limited to, spay/neuter records, rabies tags, license tags and client information, and produce the required and requested documents
* Process and record monetary transactions for adoptions, redemptions, payments for notice of violations, donations and fees for services provided
* Responsible for the accuracy of all monetary transactions by recording all transactions in computer system and balancing the register drawer on a daily basis
* Complete opening and closing procedures for customer service counter
* Keep the customer service area neat and clean to maintain a professional public appearance
WORKING ENVIRONMENT
The majority of the work is performed in a professional office setting with a wide variety of people in differing functions, personalities and abilities. The work requires interaction with the public.
EQUAL OPPORTUNITY EMPLOYER
Cleaning Technician
Anchorage, AK job
Cleaning Technician Description:
Denali Staffing Group is assisting our client in recruiting a Cleaning Technician. As our Cleaning Technician, you will help the Facility Team in creating a clean and presentable environment for our Staff, Patrons, and Clients that occupy the building daily. Every day you will coordinate with the Lead Custodian to prioritize and accomplish cleaning tasks in and around the building, such as lobby spaces, bathroom, offices, and theatre spaces. As part of the Team, you will also work as on-site custodian during events as needed.
To thrive in this role, you must have great attention to detail, basic knowledge of cleaning supplies and tools, be able to observe safe working habits and report unsafe ones. You must work well independently or in a team setting and have a positive attitude. Hours per week will vary depending on event schedules, as our primary event season is September to May. Typical shifts are 8 hours working no later than 10pm and require weekend availability.
RESPONSIBILITIES AND DUTIES (including but not limited to)
1.0 Custodial Services Provides cleaning and janitorial services for the PAC's performance spaces, lobbies, bathrooms, dressing rooms, offices and other spaces to maintain a clean attractive environment for patrons and others.
1.1 Cleans all public spaces including, but not limited to, performance spaces, concession areas, restrooms and lobbies
1.2 Cleans administrative offices and patron lounge
1.3 Cleans assigned backstage areas including dressing rooms, restrooms, basement locations, stairwells, elevators
1.4 Removes trash, vacuums or mops floor surfaces
1.5 Dusts/cleans and disinfects surfaces and fixtures, including all specified wall surfaces
1.6 Cleans mirrors and glass surfaces, including windows (inside/outside) 1.7 Replenishes supplies
1.8 Periodically buffs tile in lobbies, backstage floors, cleans light fixtures, moves equipment between departments, cleans equipment, delivers messages
1.9 Works as on-duty custodial for assigned public performances
POSITION SPECIFICATIONS:
High school graduation or GED desired. Must have a valid Driver's License. 2 years of previous experience desired. Ability to understand oral and written instructions from supervisor and others. Ability to speak basic English. Ability to read and understand equipment operating instructions and cleaning container labels. Ability to operate vacuum cleaner, buffer, carpet extractor, scrubber and other custodial gear. Ability to operate hand and small power tools. Ability to observe safe working habits and to report unsafe conditions observed. Ability to change work hours on short notice. Ability to show initiative and recognize tasks needing to be accomplished.
PHYSICAL DEMANDS OF POSITION:
Stand, sit, walk. Grasp and use brooms, mops, vacuums and cleaning machines. Stoop, kneel, crouch and climb. Lift or move 25 lbs; move 50 lbs; occasionally move 100 lbs. Reasonable accommodation will be explored to enable persons with disabilities to perform essential functions of the job.
WORK ENVIRONMENT:
Frequent exposure to fumes of cleaning materials. Skin contact with cleaning products. Work may require exposure to heat, dust, wet, cold and biological matter. Works near machinery. Occasionally FT must work in high places. Work assigned outside in inclement weather. Noise level is usually moderate.
APPEARANCE AND DRESS:
Appropriate to the work performed.
Recruiting Specialist
Anchorage, AK job
We are seeking a motivated and experienced Recruiting Specialist. The ideal candidate will have a minimum of 2 years of recruiting experience, with a strong background in new hire onboarding. This role is responsible for managing the full recruitment lifecycle, from sourcing and screening candidates to coordinating smooth onboarding experiences for new hires.
Key Responsibilities:
Manage end-to-end recruitment processes for a variety of roles across departments
Develop and post job advertisements on job boards, social media, and internal platforms
Proactively source candidates through resume databases, networking, and direct outreach
Screen and interview candidates to assess qualifications and fit
Coordinate interview schedules with hiring managers and candidates
Facilitate background checks, employment verifications, and pre-employment requirements
Lead and coordinate the onboarding process for new hires, ensuring a positive first impression
Maintain accurate and up-to-date candidate and employee records in the applicant tracking system (ATS)
Collaborate with HR and management to identify staffing needs and hiring strategies
Support employer branding efforts and attend career fairs or recruitment events as needed
Qualifications:
Minimum of 2 years of recruiting experience in an in-house or agency setting
Demonstrated experience with new hire onboarding processes
Familiarity with applicant tracking systems and HR software
Strong interpersonal, communication, and organizational skills
Ability to manage multiple open positions and prioritize effectively
High attention to detail and commitment to confidentiality
Associate or Bachelor's degree in Human Resources, Business, or a related field (preferred)
Benefits:
Medical, Dental and Vision insurance, PTO, 401(k), etc.
Collaborative and supportive work environment
Opportunities for career growth and development
Security Officer: CEA (Anchorage, Rotational)
Anchorage, AK job
Under limited supervision, the Security Officer provides security and protection of work site(s), personnel and assets at the Chugach Electric southcentral power generation facility located near Minnesota Parkway and International Airport Road in Anchorage. Enforces site-specific security and safety measures, performs regular patrols of assigned premises, and responds to incidents based on established standard operational procedures.
The schedule for this position is a 2x2 week rotation, working a 12-hour shift. Housing and transportation are not provided.
REQUIRED QUALIFICATIONS
* Must be at least 21 years of age
* High school diploma or GED
* Minimum 3 years of experience in law enforcement, military police, corrections, or private security
* Ability to read, write and speak English
* Valid driver's license. A reliable means of transportation and communication.
* Alaska State Unarmed Security Officer License or able to obtain within established timeframe.
* First Aid/CPR/AED certifications or able to obtain within 120 days after hired
* Must be able to complete minimum job training requirements (provided by the company) including OC Pepper Spray, Arrests and Handcuffing, Defensive Driving, and other.
* As a condition of employment, must be able to successfully complete a criminal background check, drug test (including marijuana), and a post-offer physical/fitness for duty evaluation.
SKILLS/APTITUDES
* Strong communication and customer service skills
* Maturity of judgement and behavior and able to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
* Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives and provide clear directions and respond accordingly.
* Must have basic phone and computer skills (email, texting, two-way radio, etc.)
* Ability to work well under pressure, ability to work well alone and within a team.
ESSENTIAL FUNCTIONS
* Deliver security services in accordance with the approved facility security plan, site-specific standard operating procedures (SOP), and post orders.
* Provide protection of work site, personnel and assets from such events such as assault, theft, vandalism, harassment and other disruptive incidents.
* Perform searches of people, vehicles, buildings, and large outdoor areas.
* Exercise sound judgment in determining appropriate action when there is a reasonable suspicion to detain, when probable cause exists to search and arrest, and when force may be used and to what degree. Affect an arrest, if necessary, using handcuffs and assist management and law enforcement officials in emergency situations as needed.
* Comprehend, evaluate, and correctly respond to oral information received from a wide variety of sources such as supervisors, witnesses, victims, or through a variety of other means such as personal statements, or telephone/radio transmissions.
* Conduct visual surveillance for extended periods of time and control access of personnel, materials and equipment to and within the work site.
* Respond to general alarms, power outages, broken water/power lines, suspicious activity or security breaches of any kind. Extinguish fires by using a fire extinguisher and other appropriate means.
* Process visitors and produce access badges, monitor traffic and parking, may operate and monitor CCTV equipment.
* Understand and employ appropriate safety measures working in close proximity to high voltage electricity and/or highly flammable/caustic materials (natural gas, diesel, ammonia, glycol).
* Conduct regular and random patrols (by foot or vehicle) of buildings and grounds, examining doors, windows, and gates to ensure that they are properly secured.
* Conduct incident investigations and complete appropriate documentation/reports.
* Effectively and coherently communicate over radio channels while initiating and responding to radio communications.
* Complete all company and job required documentation (i.e. Daily Security Reports, Incident Reports, Time-Cards, etc.) accurately and timely.
* Must comply with established grooming, dress code and uniform requirements.
* Maintain confidentiality and appropriate professionalism, maintain regular and punctual attendance.
* Complete all company/client required training including but not limited to OC Pepper Spray, Arrests and Handcuffing, Defensive Training, First Aid/CPR/AED, etc.
* Safely operate a motor vehicle in a variety of settings and varying weather conditions.
* Maintain composure and control in stressful situations and/or emergency situations and perform rescue functions at accidents, emergencies and disasters per established procedures.
* Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
BENEFITS
Full-time Regular employees have the opportunity to enroll in health insurance (medical, dental, vision), life insurance, 401k Plan and other supplemental benefit plans. e. Full-time regular employees are provided access to our Employee Assistance Program.
Denali Universal Services is an Equal Opportunity Employer.
Janitorial Service Worker: ConocoPhillips Tower Anchorage
Anchorage, AK job
With limited supervision from the Janitorial Supervisor or Lead Janitor, the employee will perform regular janitorial duties including office cleaning, trash removal, cleaning of bathrooms, etc. Work Schedule Urban: Monday-Friday 40 hrs/week
REQUIRED QUALIFICATIONS
* Must be at least 18 years of age
* High school diploma or equivalent
* Six months of janitorial experience
* Able to proficiently speak, read, understand and write English
* Must pass a pre-employment drug screen and physical requirements
* Must meet criminal history and background requirements
PREFFERRED QUALIFICATIONS
* Experience with carpet cleaning
* Experience with floor stripping, buffing and waxing
ESSENTIAL FUNCTIONS
* Clean hallways, stairways, offices, break areas and equipment, common areas, restrooms, public areas, and other similar areas
* Dust both low and high areas and wipe down/clean various surfaces
* Sweep, mop, scrubs, strip, extract, wax, buff, vacuum, etc. all types of floors
* Removes and transports and compacts trash to the appropriate disposal areas
* Change light bulbs and perform light facility maintenance
* Follow proper DUS safety precautions and wear the correct PPE for the task
* Ability to work in a constant state of alertness in a safe manner
* Willingness to perform other duties as required
* Willingness to work at various locations as required
CORE COMPETENCIES
* Safety and Security: Promotes a safe work environment for co-workers and customers
* Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
* Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
* Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
* Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
JOB SPECIFIC COMPETENCIES
* Dependability: Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable and improves team morale
* Independence: Works with little or no supervision
* Time Management: Manages time effectively when accomplishing tasks, projects, and goals
BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program.
WORKING ENVIRONMENT
The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.
PHYSICAL DEMANDS
The employee's work requires routine walking, standing, bending and carrying items. Applicant will be required to successfully complete a post-offer pre-hire physical and Functional Capacity Exam.
REASONABLE ACCOMMODATION
It is Denali Universal Services' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.
Security Deputy Director: ARH
Anchorage, AK job
The Deputy Director Alaska Regional Hospital (ARH) reports to the Security Operations Director ARH. Under the direction of the Security Ops Director, employee is responsible for the day-to-day security operations of the ARH and the CBRE Contracts and will work directly with and provide reports to client personnel in meeting their needs and expectations. Employee provides supervision of subordinates; develops, implements, and coordinates the security program activities and is responsible for the security and protection of patients, visitors, personnel and hospital assets. The Deputy Director may also fill in for the ARH Security Operations Director when he/she is not available.
REQUIRED QUALIFICATIONS
* High school diploma or equivalent
* Valid Alaska Driver's License
* Current State of Alaska Security Guard license
* Mandatory completion of Defensive Driving Course
* IAHSS Basic Officer certification within 90 days
* Four (4) years of law enforcement, military, or supervisory facility security experience
* Three (3) years supervisory experience of facility security officers, military or law enforcement personnel or a combination
* Knowledge of maintaining a Security Officer Training Program
* Knowledge of Microsoft Office Programs
* Excellent customer service skills and genuine desire to assist people and provide protection
* Able to proficiently speak, read, understand and write English
PREFERRED QUALIFICATIONS
* Bachelors level degree or equivalent
* IAHSS Advanced Officer and Supervisor's Certification within 6 months of appointment
* Law Enforcement Supervisory or Security Director Level Experience
* Three (3) years security experience in an acute care hospital
* Certified Alaska Police Standards Instructor or other similar state certification, or a certified Military Trainer
* Completion of a Law Enforcement or Military Supervisor's Training Academy
* Knowledge of Hospital Security procedures
* Knowledge of developing and implementing Emergency Action Plans (EAPs)
* One (1) year experience in the planning and execution of required drills and exercises at a regulated facility
* Strong public speaking skills to participate in and lead committees
* Knowledge of developing and implementing Security Post Orders in a regulated facility
ESSENTIAL FUNCTIONS
At the direction of the Director of Security Operations:
* Enforces and abides by all regulations and guidelines of the facility. Plans, develops and implements the Security Program and parking regulations for patients, staff and visitors.
* Conducts regular and "off-hours" site visits, evaluates security personnel and programs, and develops programs for improvement.
* Responsible for assuring that the site maintains needed records and readiness for State, Federal, The Joint Commission, and other regulatory and licensing surveys.
* Performs and oversees investigations in matters related to security incidents.
* Establishes and maintains close liaison with local law enforcement agencies. Keeps abreast and knowledgeable of all regulations and laws pertaining to security, personal protection and emergency preparedness.
* Develops and updates Facility Orders, Competency Tasks, and maintains Daily Activity and Incident Reports. Ensures applicable paperwork/computer data are properly documented and followed up. Reviews reports and situations for potential negative impact. Communicates and reports issues that are discovered to appropriate departments.
* Analyzes security functions and make suggestions, recommendations or changes when appropriate to increase effectiveness and productivity.
* Responds quickly and effectively to emergency and non-emergency situations. Escorts persons and assists security program personnel.
* Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property. Provides a visible deterrence to crime, prohibited or suspicious activities in public and non-public areas in all areas of the facilities and grounds.
* Communicates effectively with diverse people including clients or their representatives, visitors, employees, or vendors. Works in an environment that requires exceptional customer service skills.
* Provides facility employee involvement/security awareness educational programs and workshops. Attends facility conferences and meetings as scheduled.
* Works and interacts with and maintains a positive working relationship with all ARH personnel, patients, visitors, physicians, and general public. Participates on facility committees when assigned and interface with appropriate facility departments.
* Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally disturbed people, understanding when people are or are not processing information, and be supportive or directive as needed.
* Ability to physically intervene during crises. This includes the functional ability to physically restrain people, requiring retention of trained knowledge under stress as well as the ability to meet significant physical demands including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue to request or direct compliance from people while they are being restrained.
* Responsible for management and proper use of CCTV Equipment, data storage, cameras, building access and ID Badge systems. Oversee all security officer use of CCTV system at Alaska Regional Hospital (where applicable).
* Schedules and conducts required security team drills.
* Responsible to ensure that the Quality Control Program is administered properly.
* Interviews applicants, oversees the training and qualification program for security officers, approves performance evaluations and competencies for security staff, prepares performance evaluations for the Security Captain, and reviews and/or administers disciplinary action under the direction of the assigned DUS Security Director.
* Maintains employee files to ensure compliance with certifications and hospital requirements.
* Responsible to provide input and support to the Safety and Emergency Management programs to the Alaska Regional Hospital.
* Attend Safety and Emergency Management meetings when assigned
* Perform other related duties as assigned by Hospital Management.
* Ensure that all aspects of the Security Services Contract are implemented to the proper standards to ensure Client satisfaction.
* Maintains availability by cell phone for off-duty emergency or major incident responses which may occur after hours or on weekends or holidays
* Plan and conduct training for the workforce in accordance with the requirements of the Joint Commission, International Association for Healthcare Security and Safety, the ARH Facility Security Plan, the HCA Policies and Procedures, and other appropriate authorities
* Provide subject matter expertise to the Security Captain, Clients and other appropriate individuals concerning the Alaska Regional Hospital security program
* Ensure timely notification is made to Client Representatives and DUS Leadership for any emergency or major incident within the ARH Facilities
* Assist the Director of Security Operations in investigating security threats/breaches to the appropriate authorities, Client Representatives and DUS Leadership
* Must be proficient for the proper use of all security and safety equipment to include the security radio and radio codes
* Must be familiar with vehicle code and parking rules for the facility
* Coordinate security services in accordance with the approved contract
* Ability to work in a constant state of alertness in a safe manner
* Willingness to perform other duties as required
* Willingness to work at various locations as required
JOB SPECIFIC COMPETENCIES
* Knowledge of the techniques and practices used in the physical protection of persons, property and facilities.
* Knowledge of laws related to trespass, search and seizure, and arrest to protect the client's property and equipment. Further, this knowledge is necessary to protect the client and DUS from litigation concerning a violation of an individual's civil rights
* Ability to assess the seriousness of an incident and take immediate action to control or mitigate the situation plus the ability to effectively initiate and direct activities required to preserve life and property
* Extensive knowledge of the Alaska Regional Hospital Facility Security Plan, Safety Program, Emergency Action Plans, Security Post Orders, and other related guidelines
* Extensive knowledge of DUS policies and procedures (both administrative and security), report writing procedures, and standard operating procedures as they apply to the Alaska Regional Hospital Facilities
* Knowledge of the duties, functions, and requirements of security officers assigned within area of responsibility
* Capable of handling the responsibilities associated with supervision and management of resources and results of associated decisions
* Ability to operate, to the client's satisfaction, patrol vehicles and specialized equipment
* Ability to pass a physical, drug screening, and background investigation
* Ability to function during periods of extreme stress by making sound decisions as to the appropriate course of action to take during developing incidents
BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are also provided access to our employee assistance program.
EQUAL OPPORTUNITY EMPLOYER
Caregiver - Residential Support Services
Wasilla, AK job
We are hiring compassionate and dependable Caregivers to support individuals with intellectual, developmental, and physical disabilities. This is a meaningful opportunity to make a real difference in people's lives by helping them live with dignity, independence, and comfort in a residential or day program setting.
Position Overview:
Caregivers provide direct, hands-on support with daily living activities and ensure individuals receive personalized care that aligns with their healthcare plans. This includes assisting with hygiene, mobility, meals, medication management, and offering companionship, transportation, and emotional support.
Key Responsibilities:
Personal Care & Support:
Assist clients with daily activities such as bathing, grooming, toileting, dressing, and eating.
Administer medications as prescribed and monitor for any health-related concerns.
Support each individual's care plan and promote independence where possible.
Provide companionship and social interaction to foster emotional well-being.
Transportation & Errands:
Transport clients to medical appointments, the pharmacy, grocery store, community activities, or other essential locations.
Home Management:
Prepare and serve meals according to dietary needs.
Perform light housekeeping, laundry, and cleaning to maintain a safe and sanitary environment.
Ensure the home is clean and compliant with state regulations.
Communication & Documentation:
Maintain accurate documentation of services provided, using both written and electronic systems.
Report incidents and changes in behavior or health promptly to the Resident or Program Manager.
Collaborate with team members to ensure consistent and quality care.
Teamwork & Safety:
Work independently and as part of a team to meet client needs.
Use de-escalation techniques when needed to maintain a safe environment.
Respond appropriately in emergency situations following safety procedures.
Qualifications:
Previous caregiving experience preferred but not required.
CPR, First Aid certification, and proof of TB test required (or willing to obtain upon hire).
Strong verbal and written communication skills.
Basic computer and recordkeeping skills.
Ability to multitask and manage time effectively in a dynamic care setting.
Compassionate, patient, flexible, and reliable.
Must be in good physical health - able to lift moderately, stand, walk, and assist clients as needed. Willingness to work in varying weather conditions.
Department Manager, Grocery (Relocation and Housing)
Bethel, AK job
This career opportunity offers a relocation package and paid housing cost for as long as you are employed with the company.
offers rewarding experiences and unique opportunities for growth.
Competitive salaries
Comprehensive benefits package
Taxable housing accommodations (no pets allowed in this location)
Relocation package
Paid Training
Your Responsibilities:
Ensure appropriate merchandise is ordered and properly presented to maximize sales and profits
Control labor and overhead costs
Ensure merchandise is priced correctly
Drive sales through promotional offerings
Role model great service and demonstrate your enthusiasm to delight our customers
Share your knowledge, experience, and best practices to create team spirit across the department
Achieve maximum sales and impact seasonal events, planning well and also react to changes in weather, driving opportunities
Monitor the level of customer service and satisfaction within the department and take action as required to address issues
Ensure store policies and procedures are communicated to department employees
Support the rest of the store management group
Maintain great quality products for customers by ensuring your team follows the correct product handling
Skills and Qualifications:
Minimum of 3 years of management experience in grocery retail
Exceptional analytical, problem-solving, and decision-making skills with high attention to detail
Proven organizational, planning, and prioritizing skills
Must have demonstrated the ability to work both independently and within a team
Understand how to take special orders, offer suggestions about different products, and navigate customer experiences
Highly motivated with an appreciation for small-town life, in a culturally diverse setting, is considered an asset
Enthusiastic desire to approach customers, ask questions, and make product and service recommendations
Experience with visual merchandising, inventory management, training and development, and sales and service
CANDIDATES MUST BE WILLING TO RELOCATE TO RURAL REGIONS OF ALASKA.
Cook II (Floater)
Anchorage, AK job
Denali Staffing Group is proud to partner with our client to recruit for a Cook II (Floater). This position plays an essential role in providing nutritious meals to students, staff, and visitors while ensuring kitchen operations run smoothly and safely.
About the Role:
The Cook II will serve as a Floater, working across different school sites to support food service operations. This role is responsible for preparing meals, managing kitchen safety and cleanliness, maintaining inventory, and ensuring compliance with USDA, DOE, and district requirements.
What You'll Do:
Prepare and serve nutritious, well-balanced meals in a timely manner.
Support food storage, kitchen cleanup, and safety protocols.
Review menus and ensure required food and supplies are on hand.
Track inventory, rotation, and storage reports.
Train and support new staff and substitutes.
Assist the Food Service Manager with annual orders and documentation.
Maintain compliance with all district policies and regulations.
Qualifications
High school diploma or GED
1-2 years of related food service experience or training
Strong communication, math, and problem-solving skills
Valid Driver's License (required)
Preferred but not required:
Proficiency in the Iñupiaq language
Institutional food preparation experience
Experience using office machines
Physical Requirements:
Ability to lift and move up to 70 lbs.
Frequent standing, walking, bending, and reaching.
Work in busy, noisy kitchen environments with exposure to cleaning chemicals and equipment.
Accounts Payable Specialist
Anchorage, AK job
We are seeking a detail-oriented and organized Accounts Payable Specialist. The ideal candidate will be responsible for managing the accounts payable process, ensuring timely and accurate processing of invoices, and maintaining financial records. This role requires a strong understanding of corporate accounting principles and proficiency in accounting software.
Duties:
Process and verify invoices for payment, ensuring accuracy and compliance with company policies.
Perform general ledger reconciliation to maintain accurate financial records.
Assist in the preparation of financial reports related to accounts payable activities.
Maintain vendor relationships and resolve any discrepancies or issues that may arise.
Utilize accounting software such as QuickBooks or Sage for data entry and record keeping.
Conduct benefits administration related to vendor payments as necessary.
Manage the 10 key typing tasks efficiently for data entry purposes.
Record debits and credits accurately to maintain proper account balances.
Collaborate with the payroll department using Kronos to ensure accurate financial reporting.
Skills:
Strong knowledge of corporate accounting practices and principles.
Proficiency in general ledger reconciliation techniques.
Experience with benefits administration is a plus.
Excellent 10 key typing skills for efficient data entry.
Solid understanding of debits and credits in accounting transactions.
Proficient in using accounting software such as QuickBooks or Sage.
Strong attention to detail and organizational skills to manage multiple tasks effectively.
Ability to communicate effectively with vendors and internal teams to resolve issues promptly.
RN - Ltc / Snf
Fairbanks, AK job
Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters.
Please note that pay rate may differ for locally based candidates.
Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you.
We look forward to speaking with you!
Staff Accountant
Anchorage, AK job
Our client is now hiring for a Staff Accountant! If you are passionate about your work; eager to have fun; and motivated to be part of a fast-growing organization in Henderson, Nevada, then you should consider joining our team. This position is responsible for performing varied accounting functions to ensure accurate and timely reporting.
As a Staff Accountant is responsible for assisting in the preparation, analysis, and maintenance of financial records. This role involves collaborating with various departments to ensure accurate financial reporting and compliance with established accounting principles. The Staff Accountant plays a key role in supporting day-to-day financial operations and contributing to the overall financial health of the organization.
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Vision Insurance
Voluntary Accident insurance
Paid time off
Employee Assistance Program
Duties and Responsibilities:
Financial Record Keeping:
Maintain and update financial records, ensuring accuracy and completeness.
Record financial transactions and journal entries in accordance with GAAP.
Month-End Close:
Assist in the month-end closing process by preparing journal entries and supporting documents and reconciling balance sheet accounts.
Reconciles bank accounts monthly, verifies deposits and cash disbursements.
Participate in financial statement preparation and analysis.
Accounts Payable and Receivable:
Process and reconcile accounts payable transactions.
Assist in the management of accounts receivable, including invoicing and collections.
Budgeting and Forecasting:
Collaborate with the finance team in the development and monitoring of budgets.
Contribute to financial forecasting and variance analysis.
Financial Reporting:
Generate and analyze financial reports for management review.
Ensure compliance with regulatory reporting requirements.
Audit Support:
Assist in the preparation of audit schedules and provide support during internal and external audits.
Financial Analysis:
Conduct financial analysis to support decision-making processes.
Identify and communicate financial trends to management.
Process Improvement:
Recommend and implement improvements to accounting processes and procedures.
Contribute to the development and enhancement of internal controls
Collaboration:
Work closely with cross-functional teams, providing financial expertise and support.
Communicate effectively with internal stakeholders and external partners.
Payroll:
Manage the payroll process which includes processing payroll and verifying payroll data to ensure accurate and timely payment of employee compensation. Maintain accurate payroll records and reports.
Solving payroll discrepancies and maintaining payroll operations confidentiality.
Qualifications:
Bachelor's Degree in Finance or Accounting or equivalent experience.
Proficient computer skills, Including Microsoft Office Suite (Word, Excel, and Outlook).
Must be self-motivated, able to work both independently and with a team.
Must be detail-oriented, organized, service-focused, thoughtful, and excellent at both written and verbal communication.
Able to solve problems by thinking analytically and creatively.
Accurate and precise attention to details.
Ability to multitask and prioritize.
Keep records up to date and stick to systems to make information retrieval quick.
Physical Requirements:
Frequent sitting for prolonged periods of time, using hands/fingers requiring dexterity and coordination to handle files and single pieces of paper, reaching with hands and arms for items above and below desk level, talking, hearing, and seeing (up close, at a distance, along the periphery, with depth perception, and the ability to adjust focus); occasional lifting of up to 25 pounds such as small office equipment, files, stacks of paper, reference and other materials.
CDL Driver Guide
Healy, AK job
Job Description
If there is one thing that's true for Alaska, it's that it attracts those who desire a life on the road. Lucky for you, our company needs a person just like that!
We are looking for good spirited, safe, and knowledgeable CDL drivers to transport our guests, all while priming them for the adventure they are about to experience! We believe our tour starts with the first person our guests meet - that's the Denali ATV Adventures Driver Guide. Your daily office is the beautiful drive on the Parks Highway that winds through a canyon carved by the mighty Nenana River and is flanked by the Alaska Range and Denali National Park. This position requires focus on timing, adapting to pick-up changes, and last-minute adjustments, all while entertaining and engaging guests. Don't forget to get our guests home with humor, excellent customer service, and a memorable smile! If you want to experience Denali from behind the wheel and with your feet on the ground, be sure to apply.
Key Responsibilities and Accountabilities:
Ability to drive safely and responsibly for 8 hours a day, with the majority of the time spent with guests. The foundation of our business is providing an experience where safety is prioritized.
Transport guests to and from our ATV site and their pickup locations.
Make sure all guests listed on manifest are accounted for and on the bus. If there are changes, quickly and effectively communicate the updates.
Be in constant communication with Tour Reps and Tour Managers via phone and text.
Knowledge about our tours and the trail area is crucial to your performance. Guests will ask questions, so your understanding of our product and the area is a necessity.
Required to perform walk-around and pre-trip inspection sheet.
Required to clean the inside and outside of your shuttle during and at the end of your shift.
It will be your responsibility to monitor and maintain your fuel level and report any maintenance concerns to the mechanics.
Other responsibilities include but are not limited to collecting Participation agreements and paperwork, transporting staff, courier duties, and light tour sales.
Required Qualifications:
Positive attitude while working in ALL weather conditions and with all personalities.
Strong communication skills and even better people skills.
Ability to think calmly and critically in high-stress situations.
Must be flexible with scheduling and able to work a mix of morning and evening tours.
Must be willing and able to assist in maintenance as needed.
Commercial Driver's License (CDL) with Passenger Endorsement.
Clean driving history and Motor Vehicle Record (MVR).
First Aid and CPR certified.
iPhone & iPad literacy.
Desire to live and enjoy a relatively remote area of Alaska for about 4.5 months.
Pay is DOE - starting at $24 ($22 hourly base wage + $2 per hour end of season bonus) + TIPS (tips will add at least $4-8/hour)
*Single Room Housing*
Maintenance Technician: ConocoPhillips Tower Anchorage
Anchorage, AK job
Under the supervision of the Maintenance Supervisor, the Maintenance Service Worker/Technician performs maintenance repairs such as electrical, plumbing, Heating Ventilation and Air Conditioning (HVAC) systems in a multi-tenant, high-rise office building complex in Anchorage, AK.
* Includes maintenance and furniture technicians.
REQUIRED QUALIFICATIONS
* High school diploma or equivalent
* Five years' experience demonstrating thorough knowledge and troubleshooting abilities for maintaining the physical plant equipment and HVAC systems, especially electro-mechanical, hydraulic, pneumatic, and electric/pneumatic control systems, exhaust fans, air handling units, water and sewage pumps, and compressors for HVAC
* Five years' experience with gas fired combustion control equipment in a commercial environment
* EPA Certification in HVAC
* Proficient in Microsoft Office
* Valid Alaska driver's license and safe driving record
* Able to proficiently speak, read, understand and write English
* As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical/fitness for duty evaluation.
ESSENTIAL FUNCTIONS
* Conduct tests of emergency stand-by generators perform pre-check of all diesel engines and fill out fuel and maintenance hour logs.
* Respond to hot and cold calls, adjust thermostat and dampers for proper temperature and air flow. Troubleshoot, repair and calibrate pneumatic controls.
* Perform electrical repairs such as repair outlets and switches, wire and install ballasts.
* Perform plumbing repairs, able to solder copper piping to repair leaks.
* Participate in on-call rotation, will respond to equipment discrepancies after normal work hours; arrive on site to troubleshoot and repair affected equipment.
* Troubleshoot, calibrate, repair, and replace combustion controls on natural gas fired hydronic boilers from 1MM to 3MM BTU/hr capacity.
* Perform periodic preventive maintenance to centrifugal and reciprocating chiller units, fixed tower roof-top units and stand-alone Liebert data center chillers and HVAC system fans from ¼ to 125 HP.
* Pressure wash and cycle all units, replace belts, grease pulleys, change out motors, repair leaks, monitor readings, replace primary and secondary filters, replenish fluids and use specialized meters and gauges to adjust equipment.
* Able to troubleshoot and repair electrical system components.
* Change out impellers, bushings, bearings and perform maintenance on a regular basis to verify operation of all building pumps.
* Replace belts and filters, perform routine and preventive maintenance, and verify operation of all building compressors.
* Become familiar with the use of LON computer software to command building systems and to verify status of alarm systems.
* Clean all mechanical rooms, pick up trash, wipe down machinery, sweep and mop floors.
* Attend all regulatory training as required by client and maintain up-to-date documentation.
* Must be able to work on-call, including nights, weekends and holidays or varied shifts.
* Ability to work in a constant state of alertness in a safe manner
* Willingness to perform other duties as required
* Willingness to work at various locations as required
JOB SPECIFIC COMPETENCIES
* Safety and Security: Promotes a safe work environment for co-workers and customers
* Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
* Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
* Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
* Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are provided access to our employee assistance program.
WORKING ENVIRONMENT
The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.
PHYSICAL DEMANDS
The employee's work requires routine walking, standing, bending and carrying items weighing up to 50 pounds. Applicant will be required to successfully complete a post-offer pre-hire physical and Functional Capacity Exam.
REASONABLE ACCOMMODATION
It is Denali Universal Services' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.
Zipline Driver Guide
Healy, AK job
Job Description
As a Driver Guide, you play a key role in shaping each guest's overall experience. Safely transport guests to and from our launch site in 14-passenger vans while maintaining a high level of professionalism, attentiveness, and guest care. Often serving as the first and last point of contact for our company, you help set the tone for the adventure ahead and leave a lasting final impression at the journey's end.
Key Responsibilities and Accountabilities:
Safely transport guests while providing local area information.
Assist with guest check in.
Effectively communicate with office and management.
Understand and enforce safety requirements of zipline tour.
Track and adapt to updates or alterations to the shuttle schedule.
Communicate and maintain a positive relationship with hotel front desk staff.
Memorize and strictly adhere to shuttle pick up schedule.
Understand and follow all local driving laws.
Washing, fueling, and cleaning vehicles.
Safety inspection and documentation.
Required Qualifications:
Clean Motor Vehicle Record (MVR).
Ability to work on feet and behind driver seat for up to 8 hours a day.
Must be willing and able to assist in maintaining a clean fleet.
Must have strong written and verbal communication skills.
Must have a “Safety First” mentality.
Flexibility with scheduling.
Ability to think calm and critically in high-stress situations.
First Aid and CPR certified.
Preferred Qualifications:
1-3 years experience in shuttle driving.
2-5 years experience in customer service.
Experience working in seasonal tourism a major plus.
Familiarity with Denali National Park history, landscape and wildlife.
Prior visitation to Denali.
Pay is DOE - $20 ($18 hourly base wage + $2 per hour end of season bonus) + TIPS (tips will add at least $3-6/hour!)
Part-Time Community Outreach Worker
Anchorage, AK job
Denali Staffing Group is seeking a motivated and personable Part-Time Community Outreach Worker for our client. In this role, you will serve as a bridge between the organization and the broader community, helping raise awareness, build relationships, and support outreach initiatives. This position is ideal for someone with strong communication skills, a passion for community engagement, and the ability to work flexibly (including occasional evenings/weekends).
Key Responsibilities:
Develop and implement outreach strategies to connect with community groups, nonprofits, local businesses, schools, faith-based organizations, and stakeholders.
Plan, coordinate, and attend community events, fairs, workshops, and informational sessions to promote client programs and services.
Create, distribute, and maintain promotional and informational materials (flyers, brochures, social media content) to increase visibility and engagement.
Build and maintain relationships with referral sources, partners, and community leaders.
Manage outreach logistics: scheduling, coordinating volunteers, reserving spaces, arranging materials.
Collect feedback and data: track outreach efforts, measure impact, analyze results, and report on outcomes.
Assist with outreach-related administrative tasks (event planning, budget tracking, scheduling, maintaining records).
Support digital outreach efforts: help maintain social media presence, assist with email/newsletter campaigns, update web/event listings as needed.
Represent the client in a professional manner at public meetings and community gatherings.
Minimum Qualifications:
High school diploma or equivalent; some college or degree in communications, public relations, nonprofit work, or related field preferred.
Previous experience in outreach, community engagement, event coordination, or similar role (volunteer experience counts).
Strong written and verbal communication skills.
Able to interact effectively with diverse populations.
Well-organized, able to manage multiple tasks and follow through.
Comfortable with occasional evening and weekend work.
Reliable transportation or ability to travel locally (if required by client).
Basic computer skills: Microsoft Office or similar, familiarity with social media platforms.
Preferred Qualifications (but not required):
Familiarity with local community networks and key stakeholders.
Bilingual or multilingual ability (depending on client's community).
Hours:
Part-time schedule: approximately 20-25 hours per week
Flexible schedule, including some evenings or weekends based on event calendar.
Denali Adventure Expert
Healy, AK job
Job Description
Have you ever wanted to live in a once-in-a-lifetime vacation destination - a place checkered by interesting personalities all seeking natural wonders and adventure? Denali is that place and Denali Park Adventures provides an amazing way to experience and make money in this unparalleled destination.
Denali Park Adventures operates in the Denali Canyon and Healy, just outside the entrance to Denali National Park, offering unforgettable tours and experiences in one of Alaska's iconic and remote locations.
Adventure Experts provide guests with the first impression of Denali Park Adventures tours: Denali ATV adventures, Denali Park Zipline, Denali Jeep Excursions, and Denali Toy Rentals. Adventure Experts should be comfortable connecting guests to tours whether in person at the Tour Headquarters and Offices, over the phone, or through email. They don't just naturally excel at interacting with people, they love meeting and chatting with folks from all over the world!
Adventure Experts are responsible for taking bookings, answering customer inquiries, and maintaining tour schedules using an online reservation system. They greet customers, check individuals and groups in, assist with retail sales, and prepare individuals and groups for their tour. Central to the role is networking with a variety of agents, from large cruise ships to small travel agencies, and coordinating guest itineraries with other adventure companies in Denali.
Built-in incentives and bonuses make for a workplace where the highly motivated can flourish. This position is great for people who enjoy order and routine but can adapt and find positive solutions quickly. Folks who find humor in daily life, love to share in other's happinesses, and enjoy engaging with all people will excel as Adventure Experts.
Key Responsibilities and Accountabilities:
Establish a warm and friendly relationship with guests in person, on the phone, or via e-mail.
Actively engaging with local foot-traffic is a requirement as direct tour sales make up a bulk of the job. Doors to the Tour Headquarters and Offices remain open during tour hours so it is important to dress for the weather.
Adventure Experts will share Tour Check-In responsibilities that will require movement between the three offices and even the tour launch sites on a daily basis.
Manage reservations through an online reservation system and conduct retail sales including the management of cash, credit cards, and POS system.
Work with independent travel agents, cruise lines, and online booking companies to complete third-party reservations.
Be knowledgeable about all tours offered by Denali Park Adventures (Denali ATV Adventures, Denali Park Zipline, Denali Jeep Excursions, and Denali Toy Rentals), and familiarize yourself with additional tours and activities in the Denali area that Denali Park Adventures books or promotes as a third-party reseller; assist with customer reservations and respond accurately to all guest inquiries.
Help prepare guests for their tour by ensuring all guests meet participant requirements and tactfully handle situations where guests do not meet requirements.
Solve problems that invariably arise with logistics, tour coordination, large group booking, rescheduling, and customer service issues.
Effectively communicate with Shuttle Drivers and Tour Managers to convey reservation changes and address any additional needs of the guests.
Review reservations and tour manifests for accuracy.
Work as a team with other Adventure Experts, leaving correct and complete information for those who work opposite shifts.
Assist with facility upkeep and maintenance including cleaning and organizing.
You may be required to help transport guests to the tour launch location. This means being able to engage with people outside of the office setting.
The workday starts at 6:30am and goes to 9:30pm or later during peak season. Tour Headquarters and Office hours will flex with the season's demands as will work shifts.
In order to stay current on the actual tour experience, routine participation on Denali Park Adventures' tours is required.
Be comfortable with, or prepared for, the unique challenges of living and working in a remote location.
Required Qualifications:
High school degree or equivalent and at least 18 years of age.
Position uses company vehicles, so clean driving history and motor vehicle record is needed.
Strong customer service orientation
Ability to establish warm and friendly relationships with guests and affiliates.
Strong oral and written communication skills.
Proficient computer skills and previous cash register/POS experience.
Always maintain professional appearance and represent the company in a positive way.
The ability to work well under stress and remain calm when conflict arises.
Must be able to stand for 6 to 8 hours a day in all weather conditions.
Comfortable working in a small team and office setting.
Must have a flexible work ethic, be able to switch between tasks quickly.
Must be a reliable team player who can also take initiative when working independently.
Kindly maintain tour flow by managing and directing guests when necessary.
Pay: $18 ($16 hourly base wage + $2 per hour end of season bonus)
*Single Room Housing*
Zipline Course Manager
Healy, AK job
Job Description
Responsible for managing zipline site during operating hours. This includes keeping constant communication with sales office and shuttle drivers, making sure all tours flow smoothly by helping guides when able and necessary, and monitoring safety elements throughout the site.
Key Responsibilities and Accountabilities:
Assist General Manager with all necessary tasks.
Oversee staff, correct, coach and manage staff.
Manage and delegate work to Asst. course manager.
Assist General Manager with “Periodic Course Inspection”
Primary care and maintenance of the zipline course and equipment.
Assist in planning and execution of pre-season staff training.
Pre-season opening, and post season shut down of zipline operations.
Assist General Manager in course risk management and policy.
Assist General Manager in equipment purchases.
Assist General Manager with staff evaluations.
Assisting the General manager with social media.
Primary tracking and organizing of staff training hours.
Primary tracking and organizing of company safety records.
Monitor and maintain equipment inspection system.
Care and maintenance of zipline and housing property / grounds.
Weekly meetings with General Manager and Assistant Course Manager.
Assist General Manager with planning staff communications.
Assist General Manager with special events.
Tracking and assisting with reordering of supplies.
Assist General Manager in overseeing housing management.
Required Qualifications:
Minimum of 2 years managing in fast-paced, guest service atmosphere.
Minimum 5 years working in customer service.
minimum 1 year managing in zipline / challenge course industry.
Minimum 5 years working in the zipline / challenge course Industry.
Clean Motor Vehicle Record (MVR).
Ability to work on feet for up to 11 hours a day.
Flexibility with scheduling.
Must have a “Safety First” mentality.
Ability to think calm and critically in high-stress situations.
Ability to grow and maintain a positive team.
Ability to maintain and project a positive attitude in all weather conditions.
Ability and willingness to coordinate and assist in course maintenance as needed.
Strong, professional written and verbal communications skills.
First Aid and CPR certified.
Preferred Qualifications:
5 years managing in a fast-paced, guest service atmosphere.
Experience on multiple courses.
Professional rescue and ropes training or certifications.
ACCT Course Manager certification.
Experience in shuttle driving.
General knowledge of zip course maintenance.
Experience operating skid-steer and mini-excavator a major plus.
Experience working in seasonal tourism a major.
Proficient computer skills in both Mac & PC.
Proficient with social media.
Familiarity with Denali National Park history, landscape and wildlife.
Prior visitation to Denali.
Pay is DOE: $22 ($20 hourly base wage + $2 per hour end of season bonus)
*Single Room Housing*
Tour Office and Reservations Manager
Healy, AK job
Job Description
At Denali Park Adventures, great teams start with great leadership. The Tour Office and Reservations Manager, also known as the Headquarters Manager on Duty (HQ MOD) is responsible for encouraging and supporting the Adventure Experts towards creating a focused, friendly, task-oriented, customer service driven team. Major components of the Tour Office and Reservations Manager position include direct correspondence with Travel Agents and Cruise Lines to arrange the sale and scheduling of tours, oversight of payment, understanding and organization of company logistics, and involvement in management meetings. The Tour Office and Reservations Manager is able to be a respectful and supportive leader, delegate tasks, structure the tour schedule with respect to the whole company needs, remain calm and resolute during crisis, and be responsible for the direction and team efforts of the Adventure Experts. Tour Office and Reservations Managers will work as a team to foster smooth operations at the Tour Headquarters and Offices throughout the Denali Park Adventures summer season. Tour Office and Reservations Managers report to the Denali Administrative Manager.
Key Responsibilities and Accountabilities:
Staff Training
Participate in pre-season Management Orientation and Training.
Participate in and oversee Adventure Expert training.
Participate in housing operations set up in the pre-season.
Staff Management
Create a friendly, welcoming, customer-service driven environment
Ensure that Adventure Experts are working efficiently and effectively through daily follow-up and interactions
Be available for Adventure Experts, offering support, encouragement, and constructive critique
Administer job performance evaluations of Adventure Experts and communicate to Denali Administrative Manager
Uphold company policy in the absence of the Denali Administrative Manager
Office Administration
Oversee orchestration of tour scheduling by carefully managing tour sizes. Daily and weekly review of schedules is required.
Ensure that communication with guests, partners, and booking companies is positive and effective
Verify accuracy of transactions and collection of all partner vouchers through careful auditing practices
Understand company logistics to effectively communicate with Shuttle Drivers and Tour Managers
Manage group and event reservations
Manage emails from guests, travel agents and booking companies
Keep office materials and supplies up to date and stocked. And the office environment clean and tidy
Keep merchandise stocked and work with square system to update stock
Communicate with Adventure Experts regarding open bookings and ensure timely follow-up on emails or reservations that may require refunds.
Tour Sales
Undertakes all tasks of the Adventure Expert position
Communication
Participate in weekly meetings with the Denali Administrative Manager (and General managers if needed).
Maintain daily communication with tour operations to provide support and assist with reservations.
Requirements:
High School/GED with 1 year of relevant hospitality/tourism experience or College degree (Business/Hospitality/Tourism preferred).
Demonstrated leadership and prior management experience
Ability to create and maintain a positive, productive team environment.
Ability to think quickly and creatively to minimize guest or team issues and obstacles
Strong customer service orientation
Strong oral and written communication skills
Proficient computer skills and previous cash register/POS experience
Maintain professional appearance at all times and represent the company in a positive way
The ability to work well under stress and pressure and remain calm when conflict arises.
Position uses company vehicles, so a clean driving record is needed.
Applicants with previous experience in customer service, sales, and/or reservations especially in the seasonal tourism field will be given priority.
Collaborate effectively with other managers to ensure smooth day-to-day operations.
Pay is Depending on Experience: Starting at $22 ($20 hourly base wage + $2 per hour end of season bonus)
*Single Room Housing*