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Leasing Specialist jobs at Westminster

- 122 jobs
  • Leasing Specialist

    Woodward Management Partners 4.4company rating

    Mooresville, NC jobs

    > Position: Leasing Specialist Location: Echo at Lake Norman Mooresville, NC Job Id: 557 # of Openings: 1 LEASING SPECIALIST JOB DESCRIPTION BASIC PURPOSE: * Responsible for showing and leasing apartments to prospective residents to maintain projected occupancy. * Provide exceptional customer service and resolve resident complaints. * Execute a marketing plan and update social media accounts under the direction of the Community Director. * Conduct outreach marketing visits. * Works as a team participant to ensure the community meets the quality customer service standards set by Woodward Management Partners and the Community Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public. * Comply with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations. * Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success. * Ensure the leasing office, amenities, model apartment, and lease tour path are clean and ready to show. * Conduct open and closing procedures. * Touch up vacant homes using a sparkling kit as needed. * Properly complete applicant screening, process lease paperwork and collect rental deposits and payments. * Play an active role in the renewal process and prepare renewal leases for signatures. * Maintain a thorough knowledge of all community policies, specials, current market conditions and competitor information. * Assist the Assistant Community Director to ensure deposits and rental payments are collected on a timely basis and within company guidelines. * Responsible to conduct outreach marketing and update community Facebook and Instagram accounts at least once per week. * Regularly shop comps and update market survey. * Maintain a favorable closing ratio and mystery shop score. * Performs other duties as assigned by the Community Director. POSITION REQUIREMENTS: * Must have valid driver's license and dependable transportation. * High school diploma or GED equivalent is required. * Must have a minimum of 1-3 years of customer service experience. Property management experience is a plus! * Must be able to endure walking, squatting, bending, stair climbing and prolonged standing. * General knowledge of computers and computers programs (Word, Excel,etc) is required. * Must be able to work 2-3 weekends a month. * All candidates must pass a background check and drug screen. We are an equal opportunity employer. BENEFITS: * 100% Paid Employee Healthcare * Dental, Vision, & LTD Coverage * Paid PTO & Holiday Time * 401k Investment Plan * Employee Apartment Discount & Employee Referral Programs EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $21k-28k yearly est. 20d ago
  • Leasing Consultant

    Panco Operations of Nj 3.5company rating

    Doral, FL jobs

    Leasing Consultant - The Point at Doral Salary: $24/hr Schedule: Monday-Friday, 9-6pm, Saturday, 9-5pm, Sunday, 12-5pm - weekends required with one weekend off per month (2 days off during the week when working weekends) $1000 ONE TIME SIGN ON BONUS Panco is proud to be a 2025 NAA Top Employer Award Winner At Panco, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences. Primary Responsibilities for the Leasing Consultant: Must be bilingual (English and Spanish) Must have 1 year of leasing experience in multifamily housing Providing top quality customer service to prospective and current residents Conducting onsite community tours and leasing apartments to prospective residents Working with residents on lease renewals Supporting marketing efforts promoting the community to prospective and renewing residents including social media, open house, offsite, and community events Preparing and assisting with all leasing documentation with strict adherence to all applicable regulations and policies Maintaining a working knowledge of rent and pricing information, concessions, vacancies, availability, and community offerings Collecting security deposits, rent and other funds as needed Working closely with onsite management and maintenance teams to provide residents with top quality service Understanding and complying with all Fair Housing laws and standards Performing regular inspections of tour routes, models, and vacant apartments on a regular basis and working with onsite team to address any issues that arise Participating in training seminars The Property Class A Property 250 Units Ideal location close to the Turnpike and Palmetto Expressway Dedicated onsite management and maintenance What We re Looking for in a Leasing Consultant Candidate: Valid driver's license required Must be able to read and communicate effectively in English, both verbally and in writing High school diploma or GED equivalent A minimum of one-year sales or leasing consultant experience Customer service, hospitality, or product sales background Excellent verbal and written communication skills Strong organizational skills Proficiency in working in various digital platforms including Microsoft Office Suite and various industry-related software platforms Ability to work both independently and as part of a team Ability to maintain a can do attitude to ensure the property s success Flexibility to work required schedule including weekends Successful completion of required background and drug screening prior to start of employment What We Offer: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits Health Care and Dependent Care FSA and HSA 401(k) with Company Match after 2 months of service Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays Additional PTO accrued with tenure Paid Parental and Maternity Leave Critical Illness, Accident and Hospital Indemnity EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance Onsite housing discount at the property, subject to unit availability Monthly lease and renewal commission #IND1
    $24 hourly 60d+ ago
  • Leasing Specialist at Jasper

    The Garrett Companies 4.0company rating

    Colorado Springs, CO jobs

    At Jasper at Victory Ridge, we are seeking a driven and people-first Customer Experience Specialist who thrives in a fast paced lease up environment. This role is perfect for someone who loves building connections, creating standout resident experiences, and turning prospects into long term residents through confident, high energy leasing and exceptional service. From marketing and touring to renewals and move ins, you will play a key role in shaping the success of a brand new community while staying sharp on market trends, technology, and best in class customer care. If you are detail oriented, motivated by goals, and take pride in showing up on time and ready to win the day, this is your opportunity to grow with a company that is passionate about excellence. Duties and Responsibilities Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community. Assist with community marketing efforts to build awareness and drive traffic of prospective residents. Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions. Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases. Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource. Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects. Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files. Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation. Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community. Promote positive resident relations through responsiveness, professionalism, and a commitment to service. Receive and triage maintenance requests, creating work orders and coordinating resolutions. Monitor property appearance and safety concerns, reporting issues promptly. Participate in required training and development activities, including occasional travel and weekend work. Other duties as assigned. Prerequisites Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills. Extensive customer service and a minimum of 1 year leasing experience with new construction and lease-ups. Must be consistently detail oriented. Ability to recognize personal shortcomings. Excellent written and verbal communication. Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred. Arrive to work on time. Pre-Prerequisites (these are the most important items) Positive attitude. Relentless problem-solving skills. Will never claim the work of others as their own. We are trend setters and standards breakers. Our intent is to consistently surprise our audiences by being excellent. Ability to anticipate. Understanding the difference between causation and correlation. We are all broom pushers. Every member of our team is willing to work and support at all levels. Physical Demands Ability to climb up to four flights of stairs to access apartments. Ability to walk several acres to tour community. Some lifting; up to 25lbs. Ability to sit or stand for long periods at a time. Initial Training and Orientation Garrett Residential Onboarding in Indianapolis. Ongoing Training Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.
    $35k-44k yearly est. 2d ago
  • Leasing Specialist

    Flow 4.4company rating

    Miami, FL jobs

    About the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role: The Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. They will also remain informed about current market conditions and competitor performance that may impact the community's occupancy and financial results. The Leasing Specialist will report directly to the Leasing Manager and/or Community Manager. We believe employees are better together. Every position at Flow has an onsite or in-office requirement. Responsibilities: * Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings. * Execute digital and physical marketing initiatives to drive external traffic to the property. * Ensure that the property remains in tour-ready condition at all times. * Greet prospects, conduct property tours, and show model apartments. * Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew. * Process applications, review credit screenings, background checks, and prepare lease and move-in packages. * Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents. * Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. * Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems. This requires the ability to remain calm and respectful during conflict resolution. * Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times. * Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture. * Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans. * Complete various accounting, financial, and administrative reports as necessary. * Represent the property and the company professionally through dress and behavior. * This role will require the employee to have weekend availability, including Holidays. Providing the best experience for future and current tenants requires this role to be present on weekends and Holidays. Ideal Background: * Bachelor's degree or equivalent work experience, preferred * 1+ years of experience in Class A high-rise multifamily leasing preferred * Excellent verbal and written communication skills required * Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required * Familiarity with Yardi & Blue Moon preferred * Canva experience preferred Benefits * Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) * Paid time off and 13 paid holidays * 401(k) retirement plan * Healthcare and Dependent Care Flexible Spending Accounts (FSAs) * Access to HSA-compatible plans * Pre-tax commuter benefits * Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $29k-41k yearly est. 59d ago
  • Senior Leasing Specialist (Lease Up)

    Flow 4.4company rating

    Miami, FL jobs

    About the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role:The Senior Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. They will also remain informed about current market conditions and competitor performance that may impact the community's occupancy and financial results. The Leasing Specialist will report directly to the Director of Lease Up.Responsibilities: Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings. Act as the Team Lead in the absence of the Director of Lease Up by organizing and delegating daily work, coordinating leads and tasks. Execute digital and physical marketing initiatives to drive external traffic to the property. Ensure that the property remains in tour-ready condition at all times. Greet prospects, conduct property tours, and show model apartments. Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew. Process applications, review credit screenings, background checks, and prepare lease and move-in packages. Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents. Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems. This requires the ability to remain calm and respectful during conflict resolution. Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times. Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture. Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans. Complete various accounting, financial, and administrative reports as necessary. Represent the property and the company professionally through dress and behavior. This role will require the employee to have weekend availability, including Holidays. Providing the best experience for future and current tenants requires this role to be present on weekends and Holidays. Ideal Background: Bachelor's degree or equivalent work experience, preferred 3-4+ years of experience in Class A high-rise multifamily leasing preferred Excellent verbal and written communication skills required Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required Familiarity with Yardi & Blue Moon preferred Canva experience preferred Benefits• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)• Paid time off and 13 paid holidays• 401(k) retirement plan• Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $29k-41k yearly est. Auto-Apply 60d+ ago
  • Leasing Specialist

    Flow 4.4company rating

    Miami, FL jobs

    Job DescriptionAbout the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role:The Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. They will also remain informed about current market conditions and competitor performance that may impact the community's occupancy and financial results. The Leasing Specialist will report directly to the Leasing Manager and/or Community Manager. We believe employees are better together. Every position at Flow has an onsite or in-office requirement. Responsibilities: Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings. Execute digital and physical marketing initiatives to drive external traffic to the property. Ensure that the property remains in tour-ready condition at all times. Greet prospects, conduct property tours, and show model apartments. Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew. Process applications, review credit screenings, background checks, and prepare lease and move-in packages. Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents. Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems. This requires the ability to remain calm and respectful during conflict resolution. Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times. Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture. Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans. Complete various accounting, financial, and administrative reports as necessary. Represent the property and the company professionally through dress and behavior. This role requires weekend and holiday availability, as providing the best experience for our current and future tenants means being present during those times. Ideal Background: Bachelor's degree or equivalent work experience, preferred 1+ years of experience in Class A high-rise multifamily leasing preferred Excellent verbal and written communication skills required Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required Familiarity with Yardi & Blue Moon preferred Canva experience preferred Benefits• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)• Paid time off and 13 paid holidays• 401(k) retirement plan• Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $29k-41k yearly est. 27d ago
  • Leasing Specialist

    Flow Waterjet 4.4company rating

    Miami, FL jobs

    About the Company At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role:The Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. They will also remain informed about current market conditions and competitor performance that may impact the community's occupancy and financial results. The Leasing Specialist will report directly to the Leasing Manager and/or Community Manager. We believe employees are better together. Every position at Flow has an onsite or in-office requirement. Responsibilities: Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings. Execute digital and physical marketing initiatives to drive external traffic to the property. Ensure that the property remains in tour-ready condition at all times. Greet prospects, conduct property tours, and show model apartments. Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew. Process applications, review credit screenings, background checks, and prepare lease and move-in packages. Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents. Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems. This requires the ability to remain calm and respectful during conflict resolution. Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times. Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture. Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans. Complete various accounting, financial, and administrative reports as necessary. Represent the property and the company professionally through dress and behavior. This role requires weekend and holiday availability, as providing the best experience for our current and future tenants means being present during those times. Ideal Background: Bachelor's degree or equivalent work experience, preferred 1+ years of experience in Class A high-rise multifamily leasing preferred Excellent verbal and written communication skills required Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required Familiarity with Yardi & Blue Moon preferred Canva experience preferred Benefits• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)• Paid time off and 13 paid holidays• 401(k) retirement plan• Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
    $29k-41k yearly est. Auto-Apply 59d ago
  • Community Leasing Specialist- LIHTC & Affordable Programs !

    Ahp Management Corp 4.4company rating

    Orlando, FL jobs

    The Leasing Consultant interacts directly with prospective and current residents by marketing, showing, and leasing apartments. The Leasing Consultant acts as the Company's representative by responding to all applicants and residents courteously and promptly regarding leasing, marketing, and resident relations. JOB SPECIFIC COMPETENCIES: Prepare the property for receiving guests before the time designated for opening the office by established procedures Lease apartments and aggressively sell the products and services of the Property to which the associate has been assigned with an acceptable closing ratio as a member of the team effort to achieve the goals for the property to achieve and exceed budgeted occupancy percentages. Assist with the day-to-day operations and functions of the apartment community such as answering the phone, taking work orders, data entry, planning/hosting resident functions, community newsletter, etc. Conduct site tours for prospects around the Property to introduce them to the Community amenities and show them the decorated model apartments and/or the vacant market-rate units available Develop, refine, and effectively implement excellent telephone, personal sales, and customer service techniques. Design marketing campaigns to generate activity, cold calling businesses to get hot leads, and decorating units to become show units Maintains an accurate inventory of apartments available to rent, a list of prospective residents, and a list of current information concerning renewals Contact current residents in person and by written correspondence to renew the lease while negotiating the highest rent increase possible. Prepare all lease-related documents, move-in, and welcome packages. Explain all lease documents to new and existing residents. Ensure all documents are completed accurately before the resident move in. Pre-qualifications and rental verifications of prospective residents per company and housing regulations. Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency Deliver resident gifts and assist in move-in/move-out procedures by inspecting units before resident move-in to ensure units are clean and rent-ready POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Associate's Degree or equivalent form 2-year college or Technical School preferred Experience/Specialized Knowledge: Sales and Customer Service Property Management Software and Low Income Housing Tax Credit (LIHTC) experience preferred Other Requirements: Completion of in-house training within the first 90 days of employment Passion - Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success Entrepreneurial Spirit - Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Leasing Consultant may be required to assist in special projects or activities designated by the Company or in the absence of the Community Manager and/or Assistant Community Manager. This may include due diligence, property acquisition/disposition, serving on or participating in company-sponsored or sanctioned committees, organizations, functions, etc. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their Supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments Core Values : EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER
    $29k-40k yearly est. Auto-Apply 60d+ ago
  • Community Leasing Specialist - Affordable Housing Programs!

    Ahp Management Corp 4.4company rating

    Atlanta, GA jobs

    T he Leasing Consultant interacts directly with prospective and current residents by marketing, showing, and leasing apartments. The Leasing Consultant acts as the Company's representative by responding to all applicants and residents courteously and promptly regarding leasing, marketing, and resident relations. JOB SPECIFIC COMPETENCIES: Prepare the property for receiving guests before the time designated for opening the office by established procedures Lease apartments and aggressively sell the products and services of the Property to which the associate has been assigned with an acceptable closing ratio as a member of the team effort to achieve the goals for the property to achieve and exceed budgeted occupancy percentages. Assist with the day-to-day operations and functions of the apartment community such as answering the phone, taking work orders, data entry, planning/hosting resident functions, community newsletter, etc. Conduct site tours for prospects around the Property to introduce them to the Community amenities and show them the decorated model apartments and/or the vacant market-rate units available Develop, refine, and effectively implement excellent telephone, personal sales, and customer service techniques. Design marketing campaigns to generate activity, cold calling businesses to get hot leads, and decorating units to become show units Maintains an accurate inventory of apartments available to rent, a list of prospective residents, and a list of current information concerning renewals Contact current residents in person and by written correspondence to renew the lease while negotiating the highest rent increase possible. Prepare all lease-related documents, move-in, and welcome packages. Explain all lease documents to new and existing residents. Ensure all documents are completed accurately before the resident move in. Pre-qualifications and rental verifications of prospective residents per company and housing regulations. Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency Deliver resident gifts and assist in move-in/move-out procedures by inspecting units before resident move-in to ensure units are clean and rent-ready POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Associate's Degree or equivalent form 2-year college or Technical School preferred Experience/Specialized Knowledge: Sales and Customer Service Property Management Software and Low Income Housing Tax Credit (LIHTC) experience preferred Other Requirements: Completion of in-house training within the first 90 days of employment Passion - Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success Entrepreneurial Spirit - Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Leasing Consultant may be required to assist in special projects or activities designated by the Company or in the absence of the Community Manager and/or Assistant Community Manager. This may include due diligence, property acquisition/disposition, serving on or participating in company-sponsored or sanctioned committees, organizations, functions, etc. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their Supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments Core Values : EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER
    $33k-45k yearly est. Auto-Apply 26d ago
  • Community Lease-Up Specialist- Travel up to 75% various states !

    Ahp Management Corp 4.4company rating

    Atlanta, GA jobs

    Job Title: Community Lease-Up Specialist Reports To: Vice President of Operations The Community Lease-Up Specialist is responsible for driving leasing efforts for newly constructed or renovated communities, specializing in assisting with the leasing process for affordable housing communities. The Community Lease-Up Specialist will work closely with community management and marketing teams, and other stakeholders to execute leasing strategies and ensure all administrative and operational aspects of leasing are handled efficiently. Key Responsibilities: Leasing and Sales: Respond promptly to inquiries from potential residents and conduct community tours. Work with prospective residents to understand their needs and match them with available units. Negotiate lease terms and conditions and secure signed lease agreements. Resident Relations: Build strong relationships with potential and existing residents by providing exceptional customer service. Ensure a smooth leasing process, from initial inquiry to move-in. Lease Administration: Resident Screening and Qualification: Help to determine if prospective Resident meets eligibility requirements, such as income limits, family size, or other government stipulations. Ensure that all required paperwork, such as income verification, criminal background checks, and housing program applications, are completed properly and on time. Assist with the preparation, signing, and management of leases to ensure compliance with federal or state housing programs (such as Section 8, LIHTC-Low-Income Housing Tax Credit). Track leasing activity and maintain accurate records of all leasing transactions. Reporting and Analysis: Provide regular updates and reports to property owners, managers, and stakeholders regarding leasing activity, occupancy rates, and marketing efforts. Analyze lease-up trends and develop strategies to address any challenges to meet occupancy goals. Skills and Qualifications: High school diploma or equivalent; bachelor's degree in real estate, business, marketing, or a related field is preferred. At least 1-2 years of experience in leasing, or property management, preferably in a lease-up or new development environment. Affordable Housing experience preferred. Strong communication and interpersonal skills. Knowledge of leasing software- RealPage. Ability to work in a fast-paced environment and manage multiple priorities. Customer service-oriented with a professional and approachable demeanor. Work Environment: Primarily based on-site at the community being leased. Must be willing to travel up to 75%. May include non-local travel. Flexibility to work evenings and weekends to accommodate prospective residents' schedules. This job description should not be considered all-inclusive. It is merely a guide of expected job duties and responsibilities. The duties and responsibilities described are not permanent and may be modified at any time. At the request of management, an employee may be asked to perform additional duties within the scope of our work with little to no advance notice. Our Mission: To provide quality and affordable housing for low- and moderate-income families. To provide an environment for its team members to excel and be recognized and rewarded for their accomplishments. To provide the principals and partners with a fair return on their effort and investments. Our Core Values: Culture of Excellence/Integrity/Responsibility/Responsiveness/Respect/Character
    $33k-45k yearly est. Auto-Apply 2d ago
  • Leasing Specialist (Part-Time)

    Woodward Management Partners 4.4company rating

    Hampton, GA jobs

    > Position: Leasing Specialist (Part-Time) Location: Lakeside Villas Hampton, GA Job Id: 541 # of Openings: 1 LEASING SPECIALIST JOB DESCRIPTION BASIC PURPOSE: * Responsible for showing and leasing apartments to prospective residents to maintain projected occupancy. * Provide exceptional customer service and resolve resident complaints. * Execute a marketing plan and update social media accounts under the direction of the Community Director. * Conduct outreach marketing visits. * Works as a team participant to ensure the community meets the quality customer service standards set by Woodward Management Partners and the Community Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public. * Comply with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations. * Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success. * Ensure the leasing office, amenities, model apartment, and lease tour path are clean and ready to show. * Conduct open and closing procedures. * Touch up vacant homes using a sparkling kit as needed. * Properly complete applicant screening, process lease paperwork and collect rental deposits and payments. * Play an active role in the renewal process and prepare renewal leases for signatures. * Maintain a thorough knowledge of all community policies, specials, current market conditions and competitor information. * Assist the Assistant Community Director to ensure deposits and rental payments are collected on a timely basis and within company guidelines. * Responsible to conduct outreach marketing and update community Facebook and Instagram accounts at least once per week. * Regularly shop comps and update market survey. * Maintain a favorable closing ratio and mystery shop score. * Performs other duties as assigned by the Community Director. FULL-TIME/PART-TIME Part-Time POSITION REQUIREMENTS: * Must have valid driver's license and dependable transportation. * High school diploma or GED equivalent is required. * Must have a minimum of 1-3 years of customer service experience. Property management experience is a plus! * Must be able to endure walking, squatting, bending, stair climbing and prolonged standing. * General knowledge of computers and computers programs (Word, Excel,etc) is required. * Must be able to work 2-3 weekends a month. * All candidates must pass a background check and drug screen. We are an equal opportunity employer. BENEFITS: * Paid PTO & Holiday Time * 401k Investment Plan * Employee Apartment Discount & Employee Referral Programs EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $30k-39k yearly est. 46d ago
  • Leasing Consultant

    Panco Operations of Nj 3.5company rating

    Miami, FL jobs

    Leasing Consultant - Panco Property Salary: $23/hr Schedule: Monday-Friday, 9-6pm, Saturday, 9-5pm, Sunday, 12-5pm $1000 ONE TIME SIGN ON BONUS Panco is proud to be a 2025 NAA Top Employer Award Winner At Panco, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences. Primary Responsibilities for the Leasing Consultant: Providing top quality customer service to prospective and current residents Conducting onsite community tours and leasing apartments to prospective residents Working with residents on lease renewals Supporting marketing efforts promoting the community to prospective and renewing residents including social media, open house, offsite, and community events Preparing and assisting with all leasing documentation with strict adherence to all applicable regulations and policies Maintaining a working knowledge of rent and pricing information, concessions, vacancies, availability, and community offerings Collecting security deposits, rent and other funds as needed Working closely with onsite management and maintenance teams to provide residents with top quality service Understanding and complying with all Fair Housing laws and standards Performing regular inspections of tour routes, models, and vacant apartments on a regular basis and working with onsite team to address any issues that arise Participating in training seminars The Property More information coming soon! What We re Looking for in a Leasing Consultant Candidate: Valid driver's license required Must be able to read and communicate effectively in English, both verbally and in writing High school diploma or GED equivalent A minimum of one-year sales or leasing consultant experience Customer service, hospitality, or product sales background Excellent verbal and written communication skills Strong organizational skills Proficiency in working in various digital platforms including Microsoft Office Suite and various industry-related software platforms Ability to work both independently and as part of a team Ability to maintain a can do attitude to ensure the property s success Flexibility to work required schedule including weekends Successful completion of required background and drug screening prior to start of employment What We Offer: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits Health Care and Dependent Care FSA and HSA 401(k) with Company Match after 2 months of service Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays Additional PTO accrued with tenure Paid Parental and Maternity Leave Critical Illness, Accident and Hospital Indemnity EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance Onsite housing discount at the property, subject to unit availability Monthly lease and renewal commission #HP
    $23 hourly 60d+ ago
  • Leasing Specialist - The Gallery

    The Garrett Companies 4.0company rating

    Aurora, CO jobs

    As The Garrett Companies continues to grow, new opportunities are created every day - come join our expanding team! In this lease-up role, you'll guide prospects through tours, move-ins, and renewals while delivering top-notch service that makes residents feel at home. Perfect for a detail-oriented leasing pro with a passion for creating exceptional customer experiences. At The Garrett Companies, we believe that through the relentless pursuit of excellence we can become the most successful multifamily development company in the country. We want to be the best, and we're unapologetic about it! We have been named the #1 fastest growing, privately held real estate company in the USA (Inc.500, 2018). Not only that, but we're also the best-decorated team in the multifamily industry as a 100% certified Great Place to Work. With over 35 total awards, 18 national recognitions, and a 6+ year winning streak, we are passionate about the culture we foster and the team we choose to support it. If you want to grow your career with a nationally recognized and committed leader of excellence, then we encourage you to apply! Pay: $18-$20 per hour (commensurate with experience) + Commission + Bonus Opportunities Duties and Responsibilities Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease-up community. Assist with community marketing efforts to build awareness and drive traffic of prospective residents. Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions. Conduct tours, assess prospects' needs, and tailor the leasing approach to close more leases. Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource. Demonstrate The Garrett Companies' customer-first philosophy in every interaction with residents and prospects. Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files. Guide new residents through the full leasing and move-in process, including lease execution, rent/deposit collection, and orientation. Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community. Promote positive resident relations through responsiveness, professionalism, and a commitment to service. Receive and triage maintenance requests, creating work orders and coordinating resolutions. Monitor property appearance and safety concerns, reporting issues promptly. Participate in required training and development activities, including occasional travel and weekend work. Other duties as assigned. Prerequisites Passionate about creating an unparalleled customer experience and relentless in the development of your customer service skills. Customer service and leasing experience with new construction and lease-ups (minimum of 1 year). Must be consistently detail oriented. Ability to recognize personal shortcomings. Excellent written and verbal communication. Working knowledge or ability to quickly learn property software (Entrata), Microsoft Office, NALP preferred. Arrive to work on time. Pre-Prerequisites (these are the most important items) Positive attitude. Relentless problem-solving skills. Will never claim the work of others as their own. We are trend setters and standards breakers. Our intent is to consistently surprise our audiences by being excellent. Ability to anticipate. Understanding the difference between causation and correlation. We are all broom pushers. Every member of our team is willing to work and support at all levels. Physical Demands Ability to climb up to four flights of stairs to access apartments Ability to walk several acres to tour community Some lifting; up to 25lbs Ability to sit or stand for long periods at a time Ongoing Training Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.
    $18-20 hourly 58d ago
  • Leasing Specialist

    Tailwind Technologies 4.2company rating

    Gainesville, FL jobs

    Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team! The Position: The Leasing Specialist is primarily responsible for assisting in the sales and marketing strategy for the leasing department to ensure maximum occupancy of the community. A successful Leasing Specialist will provide high-quality customer service to our residents, focus on selling the community to all prospective residents, and understand this role is critical to the reputation of the property. The Property: Quarters Gainesville is a unique housing community consisting of 251 units and 920 beds, designed with University of Florida students in mind. This is a full-time position working a standard schedule, Tuesday to Friday from 9:00am to 6:00pm and Saturday from 9:30am to 4:00pm. Nights or weekends may be required from time to time dependent on business needs. The compensation range for this position is $15.00 - $17.06 per hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location. Benefits & Perks We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include: Medical, Dental, & Vision Insurance for employees and their families 17 Days of PTO in your first full year + 9 Paid Holidays 401(k) with company matching On-the-job training and career development Paid Parental Leave Responsibilities & Duties Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members. Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events. Answer incoming phone calls, drop-ins, and email inquiries professionally and handle them accordingly. Act as a lead salesperson when the Leasing Manager is offsite by conducting all tours, responding to leasing inquiries, and completing follow-ups with the prospective residents. Be an expert on current market conditions, trends, and local competitors. Monitor community, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization. Assist the Leasing Manager with posting updates and communication through social media. Requirements Associate Degree in Sales, Marketing, Business Administration, or related field, and/or one or more years of progressive experience in student housing. Knowledge, Skills, & Abilities Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously. Possess strong administrative, organization, and communication skills. Be a self-motivated individual and excel at working in a team environment. Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles. Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook. Experience with Entrata software is preferred. To learn more about our core values, mission, and vision, check out: ***************************** A complete list of responsibilities and duties can be provided during the interview process. This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer. Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.
    $15-17.1 hourly 3d ago
  • Leasing Consultant - Denver, CO

    The Hanover Company 4.4company rating

    Denver, CO jobs

    Job Code 2276 # of Openings 1 Apply Now Hanover Company is looking for an experienced Leasing Consultant for their luxury apartment communities in Denver, CO. Leasing Consultants will assist with tasks associated with managing and overseeing the property operations at the site level. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently Hanover offers competitive salaries, quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now
    $31k-37k yearly est. 10d ago
  • Leasing Consultant - Hanover Riverwalk

    The Hanover Company 4.4company rating

    Fort Lauderdale, FL jobs

    Job Code 2250 # of Openings 1 Apply Now Hanover Company is looking for an experienced Leasing Consultant for Hanover Riverwalk, a luxury high-rise apartment community in Fort Lauderdale, FL. This property offers resort-inspired living with luxurious amenities, including a sprawling pool deck, outdoor yoga space, concierge services, and co-working suites designed for modern lifestyles. Each light-filled residence features designer interiors with gourmet kitchens, spa-inspired bathrooms, custom closets, and private balconies, blending comfort, sophistication, and connectivity in one exceptional community. Key Responsibilities: * Deliver exceptional service in all interactions with prospects and residents. * Conduct tours, answer inquiries, and guide prospective residents through the leasing process. * Accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily. * Develop a strong understanding of all lease documents (i.e., rental application, rental agreement, rules and regulations, Making Life Easy Maintenance Package) and ensure completion and compliance prior to resident move in, with final approval from Property Manager. * Strive for Five by meeting or exceeding expectations for secret shops, both individually and as a team. * Build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations to enhance leasing traffic. * Assist with advertising material preparation and planning under the guidance of the Property Manager. * Maintain competitive market knowledge, including rental rates, concessions, occupancy trends, and leasing activity of comparable properties. * Assist with Property Manager in maintaining the property's overall club appeal. * Conduct daily inspections of model units, available apparent, and the entire tour path to ensure a pristine and welcoming appearance. * Identify and report any liability or maintenance issues promptly to ensure a safe and attractive environment for prospects and residents. * Assist residents with lease renewals, transfers, and move-outs, ensuring seamless transitions and a positive resident experience. * Proactively contact residents at least 60 days prior to lease expiration and maintain accurate renewal tracking using the designated spreadsheet. * Plan and participate in monthly resident events in accordance with Hanover expectations. * Support resident retention strategies through effective communication and exemplary service. Promptly escalate resident concerns to the Property Manager when resolution is beyond your scope. * Meet or exceed social media content standards and contribute to maintaining a positive online reputation. * Solicit survey responses and respond thoughtfully to resident feedback. * Participate monthly in the 10 Ways to Play Like a Champion Awards Program. * Review and respond according to any inquiries from the Global Support Services Team to address operational inquiries and improvements. * Adhere to reporting schedule as assigned by the Property Manager, Regional Manager, Accounting, Equity Partner and other departments. * Assist with general site operations as directed to support efficient and cost-effective management of the community. * Represent the property and Hanover professionally in all interactions, including timely and courteous email communication. * Uphold the "Making Life Easy" standard in service delivery to residents, prospects, and team members. * Adhere to Hanover's uniform and appearance policy. * Perform additional duties as assigned. Required Skills & Abilities: * Strong customer service skills with the ability to build rapport quickly, listen actively, and respond professionally to the needs of prospects, residents, and team members. * Strong organizational and time-management skills with the ability to meet deadlines. * Excellent attention to detail, particularly in written communication (spelling and grammar). * Knowledge of Entrata or similar property management software preferred. Intermediate skill level in Microsoft Office Suite (Word, Excel, Teams, and other relevant software applications or tools). * Positive attitude, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. * Must be able to work weekends, evenings, holidays and flexible hours as needed. Physical Requirements: * Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members, both in person, over the phone and via email. * Must be able to operate standard office equipment, including computers, printers, phones, and copiers. * Must be able to sit or stand for extended periods of time, including walking the property in varied weather conditions, conducting tours, and attending meetings. * Must be able to move freely throughout the community, including climbing stairs, walking on uneven surfaces, and accessing multi-level buildings without elevators. * Must be able to lift and carry up to 20 pounds (e.g., marketing materials, packages, or office supplies). * Must have the visual acuity to read and interpret documents, screens, and property layouts. * Must have the manual dexterity to use a computer keyboard and handle paperwork efficiently. Hanover offers competitive salaries, quarterly bonuses, upward mobility, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, flexible spending accounts, and 401(k) with company match. Back Share * * * * * Apply Now
    $27k-34k yearly est. 36d ago
  • Leasing Professional

    Pem Payroll LLC 4.4company rating

    Savannah, GA jobs

    Job DescriptionJoin a Team That Sets the Standard in Property Management At PEM, we don't just manage properties-we build communities. We're looking for driven professionals who are ready to make an impact and grow within an organization that values people, performance, and service. As a Leasing Professional you'll be on the front lines of delivering a best-in-class resident experience and playing a vital role in our leasing success. About the Role As a Leasing Professional, you are a key player in attracting and retaining residents. You'll guide prospects through the leasing process, maintain high occupancy rates, and help build strong resident relationships that drive renewal and satisfaction. Weekend work is required. What You'll Do Leasing & Sales Build relationships with prospects and match them with the right apartment home. Conduct property tours, highlight features, and communicate pricing updates (via Yieldstar). Follow up on leads daily using Yardi; schedule and manage appointments. Support lease renewals by identifying at-risk residents and encouraging retention. Create marketing content using Canva and post on social media platforms. Resident Relations Deliver outstanding customer service with a positive, solution-oriented attitude. Address resident concerns professionally and promptly. Support resident satisfaction programs and retention initiatives. Compliance & Documentation Ensure compliance with Fair Housing laws; complete all required training. Prepare lease documents, track renewals, and maintain accurate resident records. Organize renewal offers, events, and special outreach to boost renewal rates. Organization & Communication Manage multiple priorities efficiently in a fast-paced environment. Keep lease files, communication logs, and marketing reports current and accurate. Collaborate with site and regional teams to meet leasing goals. What You'll Bring High School Diploma (required). 1+ years of experience in leasing, real estate, or sales preferred. Strong communication and customer service skills. Ability to multi-task and work effectively in a high-volume setting. Familiarity with Yardi, Yieldstar, Microsoft Office, and Canva (a plus). Understanding of Fair Housing laws (training provided if needed). Why PEM? A company that values your growth and supports your career path. Collaborative, people-first culture with industry leadership and mentorship. Opportunities to make a real impact in the communities we manage. Recognition and rewards for excellence and innovation. Ready to Join Us? Apply today to become part of a team where your passion for people and results can thrive.
    $25k-32k yearly est. 10d ago
  • Leasing Professional

    ASR Group 4.8company rating

    Kendall, FL jobs

    FCI Residential is a part of Florida Crystals Corporation's real estate division, which focuses on multi-family residential development in urban and in-fill areas. The real estate division currently has approximately 3,300 units in the development process throughout Florida. OVERVIEW Responsible for the leasing process from the introduction to the resident taking occupancy and maintaining diligent communication throughout the resident's tenancy. Interacts directly with prospective and current residents to achieve maximum occupancy and to deliver the highest level of customer service. DETAILED ROLES & RESPONSIBILITIES * Develop and maintain first class customer service relationships with prospects and residents. * Ensure leasing office, tour path, model apartment, vacant apartments, amenities and general curb appeal of community is impeccable. Take Sparkle Bucket to spot clean any vacant available if necessary in order to maintain the high standard of which FCI Residential is synonymous for. * Sell the community's features and services to prospects with thorough product knowledge of the property, sister properties and competitors. * Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases. * Ensure guest's information is complete and entered in the property management software and follow up is completed for prospects. * Accurately prepare and have thorough knowledge of all lease-related paperwork. This includes processing applications, preparing move in information, renewal letters and renewal lease, move out requests and any other forms utilized as they relate to leasing and resident relations. * Continuously review performance reports weekly. Use data to analyze what is needed to lease available and upcoming apartments. Make recommendations to Property Manager as to what you believe will help the process. * Manage and resolve resident concerns including maintenance service requests. Follow up with residents to ensure quality service. * Actively engage in marketing and assist with developing and implementing strategies to increase property traffic and internet leads. Participate in outreach marketing activities when necessary to obtain prospective residents. * Plan, organize and attend resident functions. * Create content for social media. * Prepare market surveys monthly and have full knowledge of competitors' features in comparison to your community. Must visit the properties twice yearly. * Assist in placing, removing/updating banners, balloons, bandit signs, A-frame signs, flags etc. * General clerical assistance including but not limited to managing phones, entering maintenance service requests in the property management software and ordering office supplies. * Responsible for knowledge of management company and community policies and procedures. * Complete required training courses either online or in person meetings. ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES) * Treat every guest with enthusiasm, integrity and empathy. * Self-starter who takes initiative and works well independently, is organized and able to multi-task and pays attention to detail. * Sound technical skills, analytical ability, good judgment and strong operational focus. * Ability to establish credibility throughout the organization with both management and team members. * The ability to organize and prioritize workload is essential. * Ability to travel for property errands or training classes. Must have a valid driver's license and automobile insurance coverage at all times. * Flexibility to work longer work hours and odd schedules in order to fulfill job duties such as resident events. ESSENTIAL EDUCATION REQUIREMENTS * High School diploma or general education degree (GED) is preferred. * English required (bi-lingual a plus). We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. Nearest Major Market: Miami
    $27k-33k yearly est. 24d ago
  • Leasing Professional

    ASR Group 4.8company rating

    Kendall, FL jobs

    FCI Residential is a part of Florida Crystals Corporation's real estate division, which focuses on multi-family residential development in urban and in-fill areas. The real estate division currently has approximately 3,300 units in the development process throughout Florida. OVERVIEW Responsible for the leasing process from the introduction to the resident taking occupancy and maintaining diligent communication throughout the resident's tenancy. Interacts directly with prospective and current residents to achieve maximum occupancy and to deliver the highest level of customer service. DETAILED ROLES & RESPONSIBILITIES Develop and maintain first class customer service relationships with prospects and residents. Ensure leasing office, tour path, model apartment, vacant apartments, amenities and general curb appeal of community is impeccable. Take Sparkle Bucket to spot clean any vacant available if necessary in order to maintain the high standard of which FCI Residential is synonymous for. Sell the community's features and services to prospects with thorough product knowledge of the property, sister properties and competitors. Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases. Ensure guest's information is complete and entered in the property management software and follow up is completed for prospects. Accurately prepare and have thorough knowledge of all lease-related paperwork. This includes processing applications, preparing move in information, renewal letters and renewal lease, move out requests and any other forms utilized as they relate to leasing and resident relations. Continuously review performance reports weekly. Use data to analyze what is needed to lease available and upcoming apartments. Make recommendations to Property Manager as to what you believe will help the process. Manage and resolve resident concerns including maintenance service requests. Follow up with residents to ensure quality service. Actively engage in marketing and assist with developing and implementing strategies to increase property traffic and internet leads. Participate in outreach marketing activities when necessary to obtain prospective residents. Plan, organize and attend resident functions. Create content for social media. Prepare market surveys monthly and have full knowledge of competitors' features in comparison to your community. Must visit the properties twice yearly. Assist in placing, removing/updating banners, balloons, bandit signs, A-frame signs, flags etc. General clerical assistance including but not limited to managing phones, entering maintenance service requests in the property management software and ordering office supplies. Responsible for knowledge of management company and community policies and procedures. Complete required training courses either online or in person meetings. ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES) Treat every guest with enthusiasm, integrity and empathy. Self-starter who takes initiative and works well independently, is organized and able to multi-task and pays attention to detail. Sound technical skills, analytical ability, good judgment and strong operational focus. Ability to establish credibility throughout the organization with both management and team members. The ability to organize and prioritize workload is essential. Ability to travel for property errands or training classes. Must have a valid driver's license and automobile insurance coverage at all times. Flexibility to work longer work hours and odd schedules in order to fulfill job duties such as resident events. ESSENTIAL EDUCATION REQUIREMENTS High School diploma or general education degree (GED) is preferred English required (bi-lingual a plus) We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
    $27k-33k yearly est. 21d ago
  • Experienced Vehicle Wrap Specialist

    Fastsigns 4.1company rating

    Apopka, FL jobs

    Benefits: * 401(k) matching * Competitive salary * Paid time off * Training & development Job Title: Experienced Vehicle Wrap Specialist We are seeking an experienced Vehicle Wrap Specialist to join our team. The ideal candidate will have a strong background in vehicle wrap installation and possess exceptional attention to detail. As a Vehicle Wrap Specialist, you will be responsible for executing high-quality vehicle wrap installations, ensuring customer satisfaction, and contributing to the overall success of our business. Responsibilities: * Perform vehicle wrap installations on a variety of vehicles, including cars, trucks, vans, and commercial vehicles. * Prepare vehicles for installation by cleaning, prepping, and priming surfaces to ensure proper adhesion. * Collaborate with clients and design teams to ensure accurate interpretation and execution of wrap designs. * Utilize industry-standard tools and techniques to ensure precise and flawless wrap installations. * Maintain a clean and organized work environment, including the proper handling and storage of materials and equipment. * Conduct quality control inspections to ensure the highest standards of workmanship and customer satisfaction. * Keep up-to-date with industry trends, techniques, and materials to continuously improve skills and stay ahead of the competition. * Assist in the removal and reinstallation of wraps as needed. * Communicate effectively with team members, clients, and management to ensure smooth project coordination and timely completion. Requirements: * Proven experience as a Vehicle Wrap Specialist, with a portfolio showcasing successful wrap installations. * Strong knowledge of vehicle wrap materials, tools, and techniques. * Proficient in using industry-standard tools, such as heat guns, squeegees, and cutting tools. * Excellent attention to detail and ability to work with precision. * Ability to interpret and execute wrap designs accurately. * Strong problem-solving skills and ability to troubleshoot installation challenges. * Ability to work independently and as part of a team, managing multiple projects simultaneously. * Excellent communication and interpersonal skills. * Physical stamina and ability to work in various weather conditions and positions (standing, bending, reaching, etc.). * Valid driver's license and clean driving record. Preferred Qualifications: * Certification or training in vehicle wrap installation. * Experience working with large-format printers and design software. * Knowledge of vinyl graphics and signage production. We offer competitive compensation and benefits packages, a supportive work environment, and opportunities for professional growth and development. If you are a skilled Vehicle Wrap Specialist looking to join a dynamic team, we would love to hear from you. Please submit your resume, portfolio, and any relevant certifications for consideration. Additional Details: * Great pay and benefits! * Full time (40 hours per week). * Pay based on experience. * Health Insurance with company contribution. * 401K participation with company contribution. * Paid Time off. * Holiday Pay. * Hours are Monday through Friday from 8 a.m. - 4:30 p.m. * Overtime is available. * Any potential employee will be required to pass a drug test and background check prior to onboarding. Job Type: Full-time
    $49k-77k yearly est. 40d ago

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