Westside Regional Medical Center jobs - 55 jobs

We're living in the new normal. Lives and careers look different today. So why shouldn't you have a role that delivers excitement, fewer restrictions, and brings you closer to loved ones? At American Medical Staffing (AMS), we believe in supporting the pioneers who embody the sense of adventure each new placement brings and we're looking for a RADTECH: MRI for our Hospital contract assignment. Job Title: RADTECH: MRI Location: Fort Lauderdale, Florida Pay Range: Competitive, Negotiable, with Weekly Pay Schedule: 8-Hour Nights, 23:00:00-07:00:00, 8.00-5 Contract Length: 13 Weeks Requirements: · 2 years of experience as a RADTECH · Qualified applicants MUST have at least 2 years of experience in the MRI · Valid RADTECH license · Be willing to obtain Florida licensure Why Choose American Medical Staffing? · Day-One Benefits: Medical, dental, and vision plans with no waiting period. · Wellness PTO: Build 1 or 2 weeks of paid time off into your contract. · Hotel Discounts: Save up to 60% on hotel bookings with access to 700,000+ discounted properties. · Loyalty Program: Earn financial incentives automatically based on hours worked and assignment type. · Referral Program: $500 for you and $500 for each referral after 450 hours-no limits. · Working Advantage: Access exclusive discounts on retail, entertainment, and travel. · Scrub Discount: 20% off all scrubs through our customized AMS store. · Retirement Plans: 401(k) options to help you plan for the future. · Compliance & Credentialing Support: Let us handle the logistics so you can focus on patient care. Responsibilities · Deliver specialized care to patients across a variety of acute and subacute units. · Work closely with a multidisciplinary team of healthcare professionals to provide comprehensive and compassionate care. · Monitor patient conditions, administer treatments and document outcomes. · Advocate for the best possible patient experience while supporting recovery, safety, and continuity of care. Apply now to take the next step in your journey. American Medical Staffing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or any other non-merit factor.

Requirements KNOWLEDGE, SKILLS AND ABILITIES Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable recommendations. Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data validation; experience with dashboards or BI tools preferred. Ability to learn and navigate new software platforms quickly and provide support to end users. Close attention to detail, strong organizational abilities, and effective documentation skills. Strong verbal and written communication skills, with the ability to explain technical concepts in a clear and understandable way. Ability to manage multiple projects, timelines, and cross-functional requests simultaneously. Demonstrated ability to work collaboratively with staff at all levels of the organization in a cooperative, team-oriented environment. Ability to maintain professionalism, confidentiality, and a positive attitude while navigating change or system challenges. Customer service mindset with the ability to understand patient impact, service workflows, and frontline operational needs. Proficient in the English language, both written and verbal; able to communicate professionally with individuals of varying backgrounds. Demonstrates good listening skills, the ability to ask clarifying questions, and the ability to incorporate feedback appropriately. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions. Must be available to customers and staff throughout the day. Required to work extended hours to meet department needs.

The Advanced Practice Provider (APP) is responsible for providing direct patient care under direct, and at times general, supervision of the physician. Requirements . Must maintain State of Florida licensure throughout employment in an APP position. Must maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training guidelines in effect at the time the training was conducted, throughout employment in an APP position.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Minimum of 1 years' experience working in a call center environment. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Must be responsible, dependable and have good organizational skills Must be able to efficiently communicate with co-workers, Physicians, employees and patients over the phone and in person. Be willing to learn new equipment and processes quickly Be a self-motivated team player Desired ability to effectively multi-task and have strong analytical skills. Ability to generate ideas to make existing processes more efficient Ability to make complex decisions with minimal supervision Must be able to easily adapt to change Ability to remain calm and make critical decisions during stressful situations. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/4 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (sitting, bending, and reaching) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Call Center/Dispatch office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

The Optical Sales position is responsible for dispensing eyewear, such as spectacles, contact lens and other visual aids. Fills prescriptions written by Ophthalmologists or Optometrists. Assist patient in choosing the frames and lenses best suited to the patient's needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Fill ophthalmic eyeglass prescriptions, fit and adapt lenses and frames, utilizing written optical prescription. Evaluate prescription in conjunction with the patient's vocational and avocational visual requirements. Determine patient's current lens prescription, when necessary, using lensometer or lens analyzer and patient's eyeglasses. Recommend specific lenses, lens coating, and frames to suit patient's needs. Assist patient in selecting frames according to style and color, coordinating frames with facial, eye measurements and optical prescription. Measure patient's bridge and eye size, temple length, vertex distance, papillary distance, and optical centers of eyes, using millimeter rule and light reflex pupilometer. Prepare work order and instructions for grinding lenses and fabrication eyeglasses. Verify plastic or metal frames to adjust eyeglasses to fit patient, using pliers and hands. Instruct patient in adapting to, wearing, and caring for magnifying glasses and low vision aids. Repair damaged frames. Compute amount of sale and collect payment at the time service is rendered. May be requested to grind lens edges or apply coating to lenses. May be requested to select and order frames for display. Responsible for assisting with inventory control. Enter optical charges on a daily basis and reconcile associated batches, etc. Utilize inventory system for patient information related to prescriptions and vision insurance charges. Efficiently and accurately enter and maintain patient optical files and records. Ensure aesthetics of Optical Shop displays and outside display units are cleaned and maintained. Assist with contact lens sales, appointments, and fittings. Serve as (Patient Service Representative) PSR when necessary. Work under the direct supervision of the Licensed Optician and/or Optometrist. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Maintain any required licensures or certifications. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff at all levels of the organizational hierarchy in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Knowledge of how to operate lensometer, pupilometer, lens clock, mm rule for measuring interpupillary distance and bifocal heights. Must be able to safely and correctly operate Lensometer, Pupilometer, lens clock, mm rule for measuring interpupillary distance and bifocal heights, Tint Unit, Tracer, Edger, Hand Stone, Polisher, Heater, Ultra Sonic Cleaner and various precision hand tools. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour period/workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Coding and/or health insurance certification preferred and highly beneficial, but not required. Minimum of 2 years' experience in healthcare insurance and/or Radiology required. KNOWLEDGE, SKILLS AND ABILITIES Knowledgeable of current insurance carrier requirements regarding pre-authorization of services Ability to prioritize and manage multiple tasks. Accurately follows written and verbal instructions. Displays customer services skills, strong interpersonal skills, close attention to detail, excellent verbal and written communication skills, and basic math skills. Good organizational skills and ability to adapt to frequent changes. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC Windows, MS Office) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Communicates in a professional manner with staff in medical offices and co-workers. Maintains a positive & cooperative working relationship with internal and external customers. Must be able to communicate with individuals of varying socio-economic backgrounds. Good understanding of complete charge cycle, including charge entry, all aspects of insurance billing and collections and the self-pay process. Must be committed to the protection of confidential information, records and/or reports. Possess strong critical thinking and analytical skills. Proficient in use of the following computer / software applications: Allscripts, various carrier web-based portals, Practice Partner, Microsoft Excel and Word. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to maintain focus while working in close proximity to others. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Office environment Exposed to frequent and constant interruptions in daily functions/schedule. May be required to work extended hours to meet department needs.

Regional One, Inc . is revolutionizing the aviation industry with cutting-edge solutions that push the boundaries of what's possible in aircraft sales, part sales, leasing, and support. At the forefront of innovation, we provide high-performance regional aircraft and forward-thinking services that keep airlines and aviation professionals flying high. With a dynamic approach and a deep passion for what we do, Regional One is all about creating unique, flexible solutions that meet the fast-evolving needs of today's aviation world. We're more than just a provider-we're a partner in helping our customers soar. Overview This position reports directly to the Repair Manager and is primarily responsible for approving and returning units back to Regional One . The Repair by the Hour (RBTH) and Repairs Coordinator updates the sales team and other departments on the status of repair orders and acts as a liaison between Regional One, Inc . and designated approved repair sites. He or she coordinates the repairs management process of all parts and materials received and shipped. This position is also responsible for monitoring core returns through the repair process and coordinating any applicable core billings with the Repairs and Sales team Specific Accountabilities Create repair orders (RO), as requested by sales account executives. Follow-up with repair shops on the status of orders. Approve repair orders and returning parts. Review high dollar repair quotes with Product Line Managers (PLM) & Director of Repairs. Enter, review, and approve quotes received from shops related to Sales Orders (SO), Beyond Economic Repair (BER) cores, and Repair by the Hour (RBTH) units. Track RBTH and Core parts out on repair. Source piece parts in stock and on the market to reduce repair costs. Monitor core returns through the repair process, coordinate any applicable core billings with repairs and sales team. Invoice repair-related charges. Consult repair vendors for best pricing and turnaround time. Monitor and action repair team email inbox. Assist quality assurance with discrepancies from repair shops. Assist with supply stock level efficiencies. Coordinates drop ships from repair shops. Support sales team. Locate and provide technical information for repairs, including time and cycle, last overhaul (OH) documentation and back to birth records. Ensure invoices are filed, billed, and processed monthly. Report on invoicing discrepancies. Qualifications High school or GED equivalent required, college degree preferred Intermediate Computer Skills, including Microsoft Office Detail oriented and strong organizational skills Self-motivated and ability to work independently Strong written and verbal communication skills General understanding of the aviation industry General understanding of IPC's, records, and Technical Data Fluent English What Sets You Apart Aviation repairs experience of 2 years or more Quantum software experience 1 year or more Demonstrated experience in scenarios with competing priorities This position is on-site, at our Deerfield Beach, FL office location.

The Dermatology Technician, Non-Certified is responsible for escorting patients to the exam room for Provider teams, retrieving clinical phone calls, voicemails, and prescription requests, communicating with patients for instruction, information, and assurance. Assists Dermatology provider with Dermatologic minor procedures, skin checks, and/or Dermatologic exams under direct supervision of the provider(s). Performs these and other tasks in an organized, efficient, and productive manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures the identification of the patient. Verifies name and MCC # with requisition or appointment schedule, assures labels printed for all tests ordered. Organizes work and handles workload efficiently; organizes an effective and efficient response to optimize productivity. Maintains adequate supplies for testing, replenishes supplies when necessary. Alerts appropriate personnel when supplies are needed. Assists with Dermatologic exams, minor procedures, and/or skin checks under direct supervision and training of the Dermatology provider(s). Submit orders and track all order results for provider review. Call patients with provider approved results and action when directed by provider and/or clinical coordinator. Maintains safety procedures. Suggests ways to solve safety/health problems. Use appropriate safety equipment (i.e. safety needles, sharps containers, Personal Protective Equipment). Decontaminates work area at end of day as needed. Must be proficient with standard concepts, practices, and procedures within the medical field. May prepare charge tickets for appropriate tests and procedures performed. Anticipates departmental needs and improves office efficiency by assisting other staff as necessary. Answers patient questions in a friendly and professional manner; direct requests appropriately and efficiently. Schedules procedures as necessary. Answers calls and responds to voice mail in a timely manner. Coordinates refill requests with ordering physician* or physician's* representative (nurse or medical assistant). Performs other duties as assigned accurately and willingly. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Six (6) months medical office experience required. Clinical experience and/or Dermatology experience a plus. KNOWLEDGE, SKILLS AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Must be able to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical front office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Have a high school diploma or GED. Must hold and maintain current BLS certification. At least 1 year of experience in sterile processing or sterile processing training program preferred. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills and strong interpersonal skills. Must pay close attention to detail Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Lifts (maximum of 50 plus pounds) when necessary. Standing/Walking: Constantly; activity exists up to 90% of the time Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time during an 8-hour workday. Physically able to work long hours. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. College Associate degree preferred but not required. Certification as Registered Nerve Conduction Study Technologist (R. NCS T.) preferred. Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training. Must be authorized by supervising physician* to perform testing procedures. KNOWLEDGE, SKILLS, AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e., PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time. Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, holding, stooping, kneeling, and walking) for extended periods of time. Manual dexterity and a capacity to deal with visual, electrical, and computer concepts are important. Talking (Must be able to effectively communicate verbally): Yes. Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical back-office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Responsible for supporting the management of multiple sub-specialty physician groups on a daily basis, delivery of healthcare process improvement, revenue cycle management, strategic planning, product line development and expansion, budget development, financial review and oversight, and personnel management. Responsible for seeking out healthcare provider business challenges and creatively translating those challenges into requirements and solutions in a fast-paced environment. Understanding and overseeing all aspects of the provider revenue cycle, to include scheduling/registration, patient accounting, claims submission, and payment and denial processing are critical components of the role. ESSENTIAL DUTIES AND RESPONSIBILITIES Establish and maintain business relationships; develop constructive and cooperative working relationships. Utilize decision making and problem-solving skills to analyze, evaluate, and amend processes and daily operations as needed. Coordinate work and activities of others; inspire and coach members of a group to work together in a collaborative manner in the accomplishment of tasks. Communicate effectively with supervisors, peers, and subordinatesthrough a variety of methods including in-person, via telephone, e-mail, written policies and procedures, and presentations. Maintain presence in departments. Utilize departmental organization skills to identify, organize and fully understand the allocations, percentages of compensation and other department-specific strategies. See Attachment A for specific operational duties. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Bachelor's degree in healthcare administration, management or other field applicable to healthcare management preferred; or any equivalent combination of related training and experience. Minimum of 2 years' experience in physician practice operations or similar healthcare setting. KNOWLEDGE, SKILLS AND ABILITIES Customer and Personal Service - Knowledge of principles and processes for providing quality medical services. This includes customer, physician and staff needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, labor relations and negotiation, and personnel information systems. Ability to work collaboratively with Human Resources staff. Management Principles and Practices - Knowledge of principles and procedures of effective management practices. Medical Terminology - Knowledge of medical terminology. Medical Coding - Knowledge of Current Procedural Terminology (CPT) and ICD-9 diagnostic coding. Clinical Knowledge - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective medical operations safely for the protection of people, data, property, and institutions, on a department specific level. Active Listening - Giving full attention to what other people are saying, seeking first to understand, then to be understood, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Speaking - Talking to others to convey information effectively in a professional and courteous manner. Monitoring - Monitoring/Assessing performance of you, other individuals, or organizations to make improvements or take corrective action. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Deductive Reasoning - The ability to apply general rules to specific problems to produce reasonable solutions. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity - The ability to recognize when there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Prioritize - The ability to deal with or arrange tasks in order of importance or urgency. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. Required to work extended hours to meet deadlines and to participate in various assigned committees.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is a high school diploma or GED. Two (2) years of experience in a healthcare environment, preferably in a physician office, required. One (1) year of supervisory experience required Healthcare license or certification preferred throughout employment in this position. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Must be able to accurately prioritize multiple tasks. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical office environment. Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS One year of experience in a medical office clerical environment working directly within a medical records department. Minimum education requirement is high school diploma or GED. KNOWLEDGE, SKILLS AND ABILITIES Display effective customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills, as well as achieving high customer satisfaction. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Strong computer software experience with general working knowledge of Microsoft Word and Excel required. Be willing to learn new equipment and processes quickly. Be a self-motivated team player. Ability to effectively multi-task. Ability to operate office equipment such as copier, scanner, and fax machine. Ability to generate ideas to make existing processes more efficient. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Ability to maintain confidential information. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. Required to work extended hours to meet department needs.

Requirements KNOWLEDGE, SKILLS AND ABILITIES • Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. • Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. • Proficient in use of English language both in written and verbal communication. • Must be able to communicate with individuals of varying socio-economic backgrounds. • Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally) • Standing/Walking: Occasionally; activity exists up to 1/3 of the time • Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time • Ability to look at a computer screen for extended periods. • Ability to perform constant repetitive hands and finger motions. • Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. • Ability to perform physical labor that includes holding, stooping, kneeling and occasionally lifting 50 pounds without mechanical aide for extended periods of time. • Talking (Must be able to effectively communicate verbally): Yes • Seeing: Yes • Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Must exhibit stable work behaviors daily. • Must possess adequate individual coping skills. • Ability to remain calm and professional regardless of workload or time constraints. • Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT • Clinical back office environment • Exposed to frequent and constant interruptions in daily functions/schedule. • Must be available to customers and staff throughout the day. • May be required to work extended hours to meet department needs.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification throughout employment in this position. Minimum of 2 years experience in a medical environment, preferably in a GI or ambulatory surgery setting, strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Ability to work in close proximity with co-workers and maintain a professional attitude. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50+ pounds of force occasionally) Standing/Walking: Constantly; activity exists up to 90% of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Physically able to work long hours. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. Required to work extended hours to meet deadlines and to participate in various assigned committees.

Practice Account Specialist is a multi-skilled person trained to facilitate medical practice charge entry and other accounts receivable activity. Practice Account Specialist assists patients, Practice Manager, Practice Coordinator, physician* and clinical staff to ensure operational efficiencies related to charge entry or other account receivable activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Review all charge entry documents for complete information in preparation for entry into Context or Plus. Verify all necessary referral and authorization information is entered into system prior to charge entry. Verify and update demographics and insurance in the practice management system prior to charge entry or as needed. Post CPT-4, ICD-9-CM, ICD-10-CM and HCPCS codes by reviewing source documentation, coding policies and procedures and applicable carrier guidelines using Context or Plus, keeping a high level of accuracy. Key and release charges into the charge scrubbing system daily. Maintain a ‘check and balance' system by comparing charges posted with the physician scheduled on a daily basis. Review and resolve context claim coding edits on a daily basis. Assist with the creation of Context rules for denial prevention as needed. Complete necessary paperwork for the creation of Context rules to aid in denial prevention. Resolve coding-related claim denials on a weekly basis. Communicate with physicians as needed to facilitate accurate coding and billing. Research coding issues and report to Practice Manager or VP of Operations. Resolve all outstanding items on the Missing Service Report (MSR) weekly. Collect all co-payments, deductibles and other monies owed at the time of service. Follow established protocol for receipt writing, cash collections, and nightly deposits. Attend all required training, coding seminars or monthly meetings as required. Complete deposit log at end of each day. Identify yourself to internal and external customers by wearing your identification badge at all times. Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently. Answer telephones promptly and in a professional manner according to MCC customer service standards. Operate computer within the guidelines of MCC. Comply with MCC policies as directed, carrier policies, and other protocols associated with the medical practice. Provide back up to the front office by functioning as a PSR III as needed. Other duties as assigned. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma, or equivalent. Completion of an approved medical coding curriculum or 1+ years of recent coding experience. KNOWLEDGE, SKILLS AND ABILITIES Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Desire to advance coding skills/knowledge. Must possess high ethical standards in the field of medical coding. Must possess a basic understanding of the reimbursement process. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time. Ability to sit consistently during a minimum 8-hour workday. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical office environment. Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

The NCS/EEG Technician is a multi-skilled person trained to assist in aspects of electromyographic and electroencephalographic diagnostic testing procedures, under the direct responsibility of a physician*. The NCS/EEG Technician assists with patient care management and administrative and clinical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify self as an NCS or EEG Technician (verbally and wearing name tag with title). Take vital signs. Prepare patients for the NCS or EEG diagnostic testing procedures. Administer medications and giving non-intravenous injections as directed by the physician*. Administer basic first aid. Assist with patient examination, procedures, or treatments as directed by the physician*. Perform office and/or administrative procedures required by the physician*. Contact patient with authorized instructions and document in the appropriate system the same day. Provide medical advice to patient and documents in patient's chart, only under direct input from physician*. Obtain authorizations, schedule procedures, provide patients with written instructions to include dates and times of appointments and document such in patient's chart. Coordinate schedule changes with front desk. Make reminder calls to patients, at least one day prior to their scheduled appointment. Measure electrical activity in peripheral nerves, using electromyograph (NCS) instrument, for use by physician in diagnosing neuromuscular disorders. Explain NCS or EEG procedure to patient to obtain cooperation and relieve anxieties during test. NCS: Rub electrode paste on patient's skin to ensure contact of electrodes. Attach surface recording electrodes to extremity in which activity is being measured to detect electrical impulse. Attach electrodes to electrode cables or leads connected to NCS instrument and select nerve conduction mode on NCS. Operate NCS instrument to record electrical activity in peripheral nerves. NCS: Press button on manually held surface stimulator electrode to deliver pulse and send electrical charge along peripheral nerve. NCS: Monitor response on oscilloscope and presses button to record nerve conduction velocity. NCS: Measure and record time and distance between stimulus and response, manually or using computer, and calculate velocity of electrical impulse in peripheral nerve. Remove electrodes from patient upon conclusion of test and clean electrode paste from skin, using alcohol and cotton. EEG: Measure electrical activity of brain waves, using electroencephalograph (EEG) instrument, and conduct evoked potential response tests for use in diagnosis of brain and nervous system disorders. Measure patient's head and other body parts, using tape measure, and mark points where electrodes are to be placed. EEG: Attach electrodes to predetermined locations and verify functioning of electrodes and recording instrument. Operate recording instruments (EEG and evoked potentials) and supplemental equipment and chooses settings for optimal viewing of nervous system. EEG: Record montage (electrode combination) and instrument settings and observe and note patient's behavior during test. EEG: Conduct visual, auditory, and somatosensory evoked potential response tests to measure latency of response to stimuli. EEG: Write technical reports summarizing test results to assist physician* in diagnosis of brain disorders. May perform other physiological tests, such as electrocardiogram, electrooculogram, and ambulatory electroencephalogram. May perform video monitoring of patient's actions during test. Remove electrodes from patient upon conclusion of test and clean electrode paste from skin, using alcohol and cotton. Complete office charge slips with appropriate diagnosis and CPT code and submits to data entry in a timely fashion. *Physician has the option to delegate this responsibility to a mid-level provider. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement: high school diploma or GED; associate degree preferred but not required. Prefer dual certification as Registered Nerve Conduction Study Technologist (R. NCS T.) and Registered Electroencephalographic Technologist (R. EEG T.). Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training. Must be authorized by supervising physician* to perform testing procedures. KNOWLEDGE, SKILLS, AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e., PC windows and MS Office environment) and ability to quickly learn new applications. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally) Standing/Walking: Occasionally; activity exists up to 1/3 of the time. Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time. Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, holding, stooping, kneeling, and walking) for extended periods of time. Manual dexterity and a capacity to deal with visual, electrical, and computer concepts are important. Talking (Must be able to effectively communicate verbally): Yes. Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical back-office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs.

The Medical Assistant, non-certified / Patient Services Representative is responsible for escorting patients to the exam room, retrieving all phone calls, voicemails, and prescription requests; communicating with patients for instruction, information, and assurance; assisting in the scheduling process, obtaining necessary referrals, verifying patient demographics and insurance information and collecting co-pays; and resolving patient inquiries, under the direction of the Practice Manager and physician*. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify self verbally and by wearing name badge at all times while on duty. Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently. Schedule patient appointments within the prescribed protocol. Verify all necessary referral and authorization information is in place prior to the appointment. Check-in patients, obtain pertinent information, copy and scan insurance cards as applicable, provide new patient forms, etc. Verify and update demographics and insurance in the practice management system at each patient encounter. Notify clinical staff patient has arrived and provide nurse with appropriate documentation and information for the visit. Collect all co-payments, deductibles and other monies owed at the time of service. Follow established protocol for receipt writing, cash collections, and nightly deposits. Answer telephones promptly and in a professional manner according to corporate customer service standards. Manage schedule to ensure maximum utilization of available time slots. Utilize appropriate system, processing each referral according to office protocol. Verify patient appointments via telephone prior to patient appointment as instructed. Comply with Corporate policies as directed, carrier policies, and other corporate protocols. Prepare all pertinent information for scheduled appointments, according to protocol. Under the direct supervision and responsibility of a licensed physician*, a Medical Assistant, non-certified, may undertake the following clinical duties: Prepare medical instruments or equipment for use. Prepare patient treatment areas for use. Obtain and record patient vital statistics or other health information. Ensure the identification of the patient. Verify name and MCC # with requisition or appointment schedule, ensure labels are printed for all tests ordered. Organize work and handle workload efficiently; organize an effective and efficient response to optimize productivity. Maintain adequate supplies for testing, replenish supplies when necessary. Alert appropriate personnel when supplies are needed. Enter physician directed and documented diagnostic orders into the approved EMR Order Entry system. Complete fax orders as needed and document confirmation of sent and received diagnostic orders. Maintain safety procedures. Suggest ways to solve safety/health problems. Uses appropriate safety equipment (i.e., safety needles, sharps containers, Personal Protective Equipment/PPE). Decontaminate/sterilizes work area at end of day as needed. Be proficient with standard concepts, practices, and procedures within the medical field. Prepare charge tickets for appropriate tests and procedures performed. Anticipate departmental needs and improve office efficiency by assisting other staff as necessary. Answer patient questions in a friendly and professional manner; direct requests appropriately and efficiently. Schedule patient procedures or appointments as necessary. Answer calls and respond to voice mail in a timely manner. Understand limitations of role as a Medical Assistant Coordinate schedule changes with front desk. Other duties as assigned. *Physician has the option to delegate this responsibility to a mid-level provider. CORPORATE CULTURE RESPONSIBILITIES Follow established corporate and department-specific policies and procedures. Attend all corporate and department-specific required training. Uphold MCC's Purpose, Values, and Vision. Abide by MCC's Corporate Culture Responsibilities. Perform other duties as may be assigned cheerfully and willingly. Requirements EDUCATION/EXPERIENCE REQUIREMENTS Minimum education requirement is high school diploma or GED. Medical office experience required in a clinical-based position. KNOWLEDGE, SKILLS, AND ABILITIES Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm. Preferred knowledge of operating electronic health records (EHR) systems. Proficient in use of English language both in written and verbal communication. Must be able to communicate with individuals of varying socio-economic backgrounds. Good visual acuity, including color discrimination, is required. Ability to work in hazardous and biohazardous areas. Ability to work in an area in close proximity to other employees. Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Professional demeanor and recognition of privacy considerations for patients and families. Must be able to accurately prioritize multiple tasks. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) Standing/Walking: Frequently; activity exists up to 2/3 of the time Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time Ability to look at a computer screen for extended periods. Ability to perform constant repetitive hands and finger motions. Ability to work in various positions (standing, sitting, bending, and walking) for extended/long periods of time. Talking (Must be able to effectively communicate verbally): Yes Seeing: Yes Hearing: Yes EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS Must exhibit stable work behaviors daily. Must possess adequate individual coping skills. Ability to remain calm and professional regardless of workload or time constraints. Must be able to work under stress and remain calm and professional. WORK ENVIRONMENT Clinical back/front office environment Exposed to frequent and constant interruptions in daily functions/schedule. Must be available to customers and staff throughout the day. May be required to work extended hours to meet department needs. Clinical/Medical practice office operations.

Requirements EDUCATION/EXPERIENCE REQUIREMENTS • Minimum education requirement is a Master's degree in Audiology from an accredited University. • Must be licensed by the State of Florida as an Audiologist or Provisional Audiologist prior to hire and/or transfer into this position. Must maintain license throughout employment in this position. PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally) • Standing/Walking: Occasionally; activity exists up to 1/3 of the time • Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time • Ability to look at a computer screen for extended periods. • Ability to perform constant repetitive hands and finger motions. • Ability to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time. • Talking (Must be able to effectively communicate verbally): Yes • Seeing: Yes • Hearing: Yes WORK ENVIRONMENT • Exposed to frequent and constant interruptions in daily functions/schedule. • Must be available to customers and staff throughout the day. • May be required to work extended hours to meet department needs. • Clinical/Medical practice back office operations.