WeWork jobs in New York, NY - 36 jobs

About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. About the Opportunity The Global Design Studio group is an international, interdisciplinary team that includes architects, interior designers, graphic artists, workplace strategists, and technologists. With this in mind, you must be able to work alongside our other global functional teams in these sectors, bringing a cross-functional mindset that allows us to grow better together. A successful candidate will thrive in a fast-paced environment and encourage out-of-the-box creative thinking, while ensuring our product does not lose speed or quality. The position requires a proven track record as an exceptional creative interior designer and an understanding of brand identity at its deepest level. Responsibilities: Support key initiatives from creation to implementation. Participate in ideating the conceptual framework for the project. Coordinate closely with the Design & Creative Director focused on defining and maintaining an on-brand project aesthetic appropriate to the market, neighborhood and program Communicate regularly to management and the project team with project updates and work alongside and receive mentorship from Design & Creative Director. Design Deliverables: Produce complete design packages, including interior design drawings, lighting strategy, joinery and FF&E specifications, technical drawings, and AoR and GC coordination. Space Planning: For each project, identify and arrange the functional requirements, high-level programming, code analysis, and space planning. Produce all design and handoff packages using Revit, including programming, layout, AoR and GC handoff, and stakeholder-related deliverables. Stay current with design, material and FF&E, and liaise with Supply Chain and Logistics leadership and vendors to optimize FF&E selection and procurement. Lead internal and external team meetings as needed, providing clear, concise and actionable agendas and communication. Portfolios must be submitted for consideration. About You Does the below sound like you? If so, we'd love to hear from you! Bachelor or Masters degree in a design or design-related field, including but not limited to Interior Design or Architecture. 4+ years professional design experience on high quality commercial or hospitality interiors; mixed-use residential, cultural, and institutional experience will also be considered. A commitment to delivering outstanding high-quality design. Excellent verbal, written, and graphic communication skills. Excellent decision-making skills. Self-directed with a high level of initiative and a 'can do' attitude and open to feedback. Highly resourceful problem solver and quick learner. Strong time management skills. Exceptional at joinery design with a great understanding of critical FF&E principles and dimensions. Having a good understanding of construction materials, a keen eye for finishes, and an ability to use color combinations effectively. Skilled staging and styling spaces. Possessing good spatial perception and sensitivity towards lighting requirements in each space. Passionate and curious about the built environment. Maintain a desire for design knowledge. Proficient in the following programs: BIM Revit (Essential), Enscape, all things Google, Bluebeam Revu, Adobe Creative Suite, and MS Office. This role reports in New York to the Art & Graphics Director. Compensation & Benefits Base Pay: $75,000 to $100,000 annually Incentive Compensation: WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits: Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Life at WeWork Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director, Property Operations, Multifamily will oversee the property management and operations of their growing multifamily portfolio. This includes 732 units in NYC and an additional 1,821 units located in VA, MI, and MO. The individual in this position will have the unique opportunity to establish and implement operational processes and capabilities from the ground up. The Director, Property Operations, Multifamily will develop and lead property operations strategies, supervise on-site building staff and superintendents, coordinate maintenance and capital projects of the designated multifamily real estate portfolio. This role ensures that properties are managed efficiently, profitably, and in alignment with ownership objectives. The Director acts as a liaison between on-site property teams and Asset Management to translate strategic goals into actionable plans. This individual will also play a crucial role in collaboration with senior leadership and contribute significantly to the growth of ESRT's multifamily portfolio. The success of this hire will be marked by their ability to adeptly establish robust processes and a strong team for effective property management.RESPONSIBILITIES PORTFOLIO OVERSIGHT: Direct and oversee day-to-day operations for ESRT's residential properties to deliver best-in-class resident experiences Establish operational policies, procedures, and performance standards to ensure consistency across the portfolio Supervise on-site teams including Resident Managers, Superintendents, and maintenance personnel, ensuring adherence to ESRT service and operational standards Develop and implement preventative maintenance programs and safety protocols Identify opportunities to improve efficiency and reduce operating costs during and after transition Oversee bidding, procurement, and performance of vendors and contractors to achieve high-quality results at competitive costs Coordinate and manage capital improvement projects in collaboration with Asset Management and Construction teams and present ROI analysis and recommendations to senior leadership Uphold ESRT's standards of presentation, cleanliness, and functionality for all residential buildings and amenities Establish service benchmarks and KPIs for resident satisfaction, maintenance response times, and operational excellence Respond to escalated resident issues and emergencies with professionalism and urgency Ensure properties comply with all regulatory requirements including DOB, DHCR, OSHA, and fire safety regulations Maintain all required certificates, permits, and operational documentation Oversee regular inspections, safety meetings, and compliance audits FINANCIAL MANAGEMENT: Assist in the development and execution of annual operating budgets Review monthly financial statements and variance reports Support the acquisitions team in underwriting and conducting due diligence for multi-family assets to ensure accuracy and compliance with investment criteria LEASING AND MARKETING: Support leasing and marketing strategies to drive occupancy, rent growth and enhance resident experience Take part in development of pricing recommendations, lease approvals, and online marketing strategies WHAT SUCCESS LOOKS LIKE Seamless operational transition with no disruption to resident experience Consistent delivery of high-quality service and maintenance standards across all properties Effective budget management and expense control resulting in improved margins Strong, motivated on-site teams aligned with ESRT culture and performance expectations High resident satisfaction scores and reduced complaint response times REQUIRED SKILLS / ABILITIES Strong knowledge of NYC building operations, codes, and compliance (DOB, DHCR, Local Laws, etc.) Demonstrated ability to manage budgets, control expenses, and oversee capital projects Experience developing operational processes and leading transitions or organizational changes Strong leadership, communication, organizational, and problem-solving skills Proficiency in Microsoft Office Suite, Yardi, and building systems software EDUCATION & EXPERIENCE Minimum 10 years of experience in multifamily property management or operations experience, with at least 5 years in a supervisory/managerial role overseeing multiple sites or large teams Management of an in-house property team with proven leadership skills and experience effectively building, managing, and motivating a team Excellent work ethic, integrity, and professionalism, with the ability to be an effective representative of ESRT in the broader market Strong financial, analytical, strategic planning skills, with experience in developing, managing budgets, and reporting against financial forecasts Ability to quickly digest and process information to make smart, thoughtful decisions A results-oriented approach, capable of enhancing processes and offering insightful feedback to drive ongoing improvement Excellent verbal and written communication skills Positive, service-oriented attitude, characterized by a collaborative demeanor, proactivity, and excellent follow-through skills Ability to build and sustain respectful and productive working relationships with colleagues and clients, actively embracing and contributing to an inclusive and diverse work environment Experience operating and thriving in an entrepreneurial environment Occasional travel will be required to properties outside of NYC High degree of accountability and ownership, demonstrating reliability and commitment Knowledge of NYC regulatory requirements for multifamily assets Experience and interest in evaluating and implementing PropTech solutions Undergraduate degree from an accredited institution PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement implementation which includes execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties. RESPONSIBILITIES RECRUITMENT: Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings ONBOARDING: Prepare paperwork and schedules for seamless new-hire onboarding process Coordinate with cross-functional departments to deliver an exceptional onboarding experience Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT's policies, procedures, programs, and benefits on their first day Partner with Information Technology team to ensure new hire set up is complete and functional Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period Coordinate seating charts and desk moves for new hires in partnership with the Office Services team Complete Forms I-9, verify I-9 documentation, and maintain I-9 files Prepare new employee files Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys ENGAGEMENT: Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback Support in the implementation, coordination, and strategy of ESRT's volunteer programs; maintain ESRT's Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events Support in the implementation and strategy of ESRT's Internship Programs, which includes support of recruitment, program coordination, program development, and other duties Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT DEVELOPMENT & TRAINING: Manage multiple internal training compliance programs including user management and audit of use Coordinate communication and memos to inform company on trainings Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy RETENTION: Support the implementation of all employee surveys, compile the results, and correlate data Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news Create and distribute internal communications and memos Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development OFFBOARDING: Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations Assist in the recovery of company assets including company property and identification badges Coordinate with the Information Technology team to revoke system access Ensure completion of termination related paperwork Coordinate completion of Exit Survey and Exit Interviews if applicable Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines Ensure compliance with local and federal regulations and applicable employment laws Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system Produce, correlate, analyze and distribute various HR reports Maintain confidentiality and integrity related to all HR and employee functions Escalate process issues to Manager, HRBP and provide recommendations for improvement Assist and provide support to Manager, HRBP in daily tasks WHAT SUCCESS LOOKS LIKE You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT's mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations. REQUIRED SKILLS/ABILITIES Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Excellent verbal and written communication skills Excellent interpersonal and customer service skill Working understanding of human resource principles, practices, and procedures Ability to function well in a high-paced and, at times, stressful environment Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel Experience with various Human Capital Management platforms EDUCATION & EXPERIENCE Bachelor's degree in human resources or related field and/or equivalent experience One to three years in corporate HR related experience required SHRM-CP credential desirable PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Accounts Payable Specialist reports to the Director, Corporate Controller, and is responsible for overseeing accounts payable transactions for multiple properties. The position involves ensuring accuracy in financial processes, coordinating with various departments, and seeking improvements in efficiency. The role requires handling multiple tasks in a fast-paced environment and collaborating with internal stakeholders and external vendors. Experience in accounts payable with a focus on customer service setting is necessary. The individual is expected to assist with team collaboration, participate in process improvement initiatives, and maintain compliance with internal controls.RESPONSIBILITIES Perform the day-to-day processing of all accounts payable transactions for multiple properties Review invoices and statements to ensure all information is accurate, including proper coding of payables Coordinate with personnel with regards to purchase orders Resolve invoice discrepancies with vendors and internal teams, including performing vendor reconciliations Review vendor onboarding documentation and vendor changes and ensure accurate data entry in Yardi Perform weekly check runs, ensuring accurate and timely execution of payments Assist with reconciliation between third party payment processor (Paymode) and Yardi Generate metric reporting Investigate and identify solutions to enhance process efficiencies from invoice approval through payment processing Participate in special projects as required Prepare, issue and file 1099s at year end Assist in responding to audit requests Issue stop payments from banks and reissue checks Respond to year-end audit requests from vendors' accountants Review of expense reimbursements WHAT SUCCESS LOOKS LIKE Ability to build strong working relationships with vendors and colleagues Process invoices in a timely manner, ensuring accuracy and prompt resolution of discrepancies with vendors and internal departments Meet or exceed key performance indicators and targets Ensure compliance with company policies and procedures as well as regulatory requirements Contribute to the overall financial health and success of ESRT REQUIRED SKILLS / ABILITIES Exceptional written and oral communication skills Outstanding customer service skills Ability to work independently and collaboratively in a fast-paced team environment Excellent analytical, mathematical, and organizational skills Strong proficiency in MS Office (Excel and Word) EDUCATION & EXPERIENCE 5+ years of experience in Accounts Payable role required Yardi software experience preferred Experience with process improvement and automation preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The AV Support Engineer will support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges and conference rooms. The AV Support Engineer will provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks. Responsibilities include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service. This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available. RESPONSIBILITIES Operate, maintain, and troubleshoot AV systems (Crestron, Biamp Tesira, Shure, PTZ cameras, projectors, BrightSign) Configure and manage Dante audio networking Provide technical support for events and hybrid meetings (Teams/Zoom) Support Observatory Exhibit hardware (turnstiles, kiosks, exhibits, ticketing systems) Deliver executive-level support for high-visibility events Collaborate with IT/network teams on connectivity and cybersecurity Manage tickets in Salesforce and AV projects in Monday.com Assist with Windows 11 patching, imaging, and content updates Document configurations, SOPs, and maintenance schedules Explore emerging technologies (including AI) to improve workflows Provide on-site and remote AV technology support for the Empire State Building Observatory along with other systems in the ESRT portfolio Support and maintain the ESBO hardware including turnstiles, kiosks, exhibits, and ticket booths Perform daily AV system monitoring, verifying the integrity and availability of all hardware, server, and systems Provide technical assistance to support a wide range of ESBO events (i.e.; movie night, lighting ceremonies) When required, assist with supporting and preparing conference rooms/town halls and additional areas to deliver Audio Visual services Assist in preventative maintenance schedules of kiosk, turnstiles, and ticket printers Identify, troubleshoot, and resolve various technical problems and ensure service levels agreement (SLA) are upheld When required, provide helpdesk support for ESBO, ESRT, and building staff, including the Property Management Office, Building Engineers, Maintenance Staff, Security Staff, and Front desk Ensure cybersecurity practices are incorporated into all IT and AV related work Provide timely responses to support requests via phone, email or in person Follow departmental change management processes and protocols Provide executive level support to ESBO and ESRT senior leadership Provide support for key office automation software (i.e., Office 365, Team, SharePoint, Adobe) Provide timely updates to end-users and management regarding the status of reported problems/projects Review helpdesk tickets and escalate as necessary based on established guidelines and procedures Deployment of software updates, upgrades, and hot fixes, including the imaging of new devices, as required Assist with the planning and deployment of new and upgraded hardware and software products Assist other branches of Information Technology with projects and tasks Carry out other duties assigned or requested by management Maintain operation, configuration, documentation of all IT related issues Maintain PCI and SOX compliance for the Observatory AV SKILLSET: Control Systems: Crestron control systems (required); programming & DM NVX distribution (preferred) Medialon show control systems (preferred); Barco Overture automation & scheduling (preferred) Audio DSP & Control:Q-SYS design, configuration, and control (required); scripting & advanced integration (preferred); Biamp Tesira DSP configuration (required); certification (preferred) Audio Systems & Mixing: XLR-based audio systems, signal flow, and troubleshooting (required); Audio board mixing for live, installed, and hybrid environments (preferred) Microphones & RF Systems: Shure wireless microphone systems setup and coordination (required); Wireless Workbench monitoring and optimization (preferred) Networking & AV-over-IP: Dante audio networking setup and troubleshooting (required); Level 3 certification (preferred); Basic IP networking for AV systems (required); VLANs, QoS, and managed switch configuration (preferred) Lighting Systems (Theatrical & Architectural):Theatrical and architectural lighting systems integration (preferred); ETC lighting control platforms (Eos family) (preferred). DMX and sACN lighting networks configuration and troubleshooting (preferred) Video Conferencing: Teams & Zoom support (required); room design standards (preferred) Digital Signage: BrightSign player setup and content publishing (required); BrightSign Network (BSN) administration (preferred) Show Control & Automation: Medialon-based multi-system show control integration (preferred); Barco Overture automation for synchronized AV, lighting, and media playback (preferred) Exhibit & Experiential Support: Exhibit fabrication maintenance and support, including AV integration during build and install (required); Coordination with fabricators, designers, and installers for permanent and temporary exhibits (preferred) WHAT SUCCESS LOOKS LIKE Deliver reliable AV/IT support for Empire State Building Observatory and portfolio spaces Provide exceptional customer service for events and meetings Resolve issues promptly while maintaining cybersecurity standards Ensure system uptime and compliance with patching protocols KPIs: System uptime > 99.5% First response: P1 < 15 min; P2 < 1 hr, P3 < 3 hrs MTTR < 3 hrs 30/60/90-DAY PLAN: 30 Days: Shadow ESBO Ops, audit systems, document configs 60 Days: Implement preventative maintenance, assisted triage 90 Days: Optimize workflows, complete patching, formalize event playbooks REQUIRED SKILLS / ABILITIES Strong understanding of AV and IT systems, PC hardware, OS, and networking Strong technical aptitude and troubleshooting skills Outstanding communication and customer service Ability to manage stressful situations in a calm, courteous, and efficient manner Ability to make quick, clear decisions with minimal supervision Ability to meet deadlines and strong attention to detail Excellent interpersonal, oral, and written communication skills Detail-oriented with strong organizational skills WORK SCHEDULE: Flexible schedule, including ability to work nights, weekends, and holidays EDUCATION & EXPERIENCE Bachelor's degree in computer science, Engineering, or related field preferred 2-5 years experience in IT/AV support, experience with exhibit support for museums or theme parks is highly preferred Certifications a plus: A+, Network+, Security+, CTS, Dante, Crestron, Biamp, QSYS PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Ability to work at heights using ladders Ability to move between offices Must be able to lift up to 50 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Real Estate Paralegal will work directly with and support the Chief Counsel, Real Estate and Real Estate Litigation Counsel, in handling a variety of real estate matters for ESRT, including transaction and litigation documents and written and oral communication with other departments within the company, ESRT's external counsel, tenant's and counterparty's counsel, and government agencies.RESPONSIBILITIES Review leases to assess landlord and tenant rights, remedies and/or obligations and confirm economic terms Coordinate document signing process and obtain internal approvals from other departments within the company Draft basic legal documents related to leasing, commercial real estate and collections matters Review and approve “draft” and final LOC security deposits and related lease provisions Track, support and report action for internal and external counsel on leasing matters, construction related matters, real estate transactions (e.g., acquisitions, financings, etc.), litigation and collections, and insurance and property tax Summarize leases regarding, economic term, landlord and tenant rights, remedies and/or obligations Communicate with tenants as needed Coordinate the lease signing process, sublease consent process, and related approvals from other departments within the company Coordinate procurement of lender approval of leases and SNDA's where required Update standard operating procedures for all leasing related activities Track collections and litigation deadlines Monitor status of disputes with tenants Manage deadlines and provide status of all matters as requested Organize/file legal documents All other legal related tasks requested by the Chief Counsel, Real Estate and Real Estate Litigation Counsel WHAT SUCCESS LOOKS LIKE Is detail oriented and able to manage high volume of matters with accuracy and efficiency Possesses strong organizational and communication skills Has knowledge of real estate law and procedures Eager to learn new matters and values importance of learning and improving, as well as recognizing importance of procedural and administrative tasks Displays flexible approach to problem-solving Positive attitude and willingness to follow guidelines and protocols Takes ownership of work Shows high level of professionalism and respect to colleagues Ability to work collaboratively with multiple parties, including attorneys, real estate brokers and tenants REQUIRED SKILLS / ABILITIES Must be able to work in fast-paced environment with accuracy Organizational and analytical skills, with a customer service orientation Detail-oriented with an ingrained dedication to integrity of work product Enthusiastic with positive attitude Takes initiative to identify issues and problem solve Good time management skills and ability to prioritize multiple projects Works efficiently and independently Maintains professionalism in workplace Excellent interpersonal, written and verbal communication skills Commitment to personal growth Grammar, spelling, and proofreading skills Microsoft Office skills (Word, Excel, Outlook) Willing to work after normal business hours when necessary EDUCATION & EXPERIENCE Five (5)+ years' legal experience in real estate PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Sr. Social Media Manager leads organic social strategy and execution across the ESB Observatory-the World's Most Famous Building and a global cultural icon-and ESRT's commercial real estate portfolio. The Sr. Social Media Manager drives measurable business impact through high-performing content, channel growth, and integrated campaigns that convert awareness into web traffic, leads, and ticket sales. This leader owns the full organic ecosystem: content strategy, publishing, influencer programs, analytics, and community engagement. They steward a consistent, modern brand voice across platforms and bring a performance-oriented mindset rooted in data, cultural fluency, and proven conversion-driving tactics. RESPONSIBILITIES SOCIAL STRATEGY, CONTENT DEVELOPMENT & CHANNEL GROWTH: Build and execute platform-specific strategies that grow reach, engagement, and conversion across Instagram, TikTok, Facebook, X, LinkedIn, YouTube, and emerging channels Translate business priorities into compelling social storytelling that drives action Lead end-to-end content development: briefs, scripts, copy, visual direction, and coordination with design and production partners Maintain and optimize weekly and monthly content calendars with consistent tone, quality, and brand alignment Partner with Digital to surface high-performing organic assets for paid amplification INFLUENCER STRATEGY, TALENT RELATIONS & PARTNERSHIPS: Own the full ESB influencer program (400+ annual visits) and select ESRT initiatives - source talent, vet creators, direct content, and track results Build structured influencer tiers and prioritize creators who demonstrate conversion impact in tourism, NYC culture, lifestyle, and commercial real estate Ensure all talent-driven content aligns with brand standards and supports ticket sales, traffic, or brand lift CROSS-FUNCTIONAL COLLABORATION: Partner with PR, Digital, Leasing, Observatory, Operations, Design, and Executive Communications to maintain unified messaging Identify content opportunities tied to Observatory events, celebrity moments, sustainability leadership, tenant milestones, and leasing activity Strengthen the Executive LinkedIn presence through consistent, thought-leadership-driven content COMMUNITY MANAGEMENT & CUSTOMER ENGAGEMENT: Oversee community engagement strategy with timely responses, platform stewardship, and escalation protocols Manage the external agency team responsible for community management in the Chinese market (WeChat/Weibo) Maintain platform relationships with Meta, Google, TikTok, X, LinkedIn, and others PERFORMANCE, REPORTING & OPTIMIZATION: Deliver weekly, monthly, and quarterly reports with insights that guide strategy and investment Use analytics tools to track performance, uncover trends, and optimize content Recommend shifts in strategy based on cultural trends, platform changes, and performance signals GOVERNANCE, OPERATIONS & BUDGET: Oversee all ESBO and ESRT profiles across Google My Business, Bing Places, TripAdvisor, and related channels Manage social budgets with efficiency and measurable ROI Lead skilled social media team with structure, clarity, and coaching to elevate output quality WHAT SUCCESS LOOKS LIKE Conversion impact: Measurable increases in social-driven ticket sales, qualified web sessions, and commercial real estate lead activity Audience growth: Consistent increases in followers across key platforms, beating YoY benchmarks High-performing content: A steady pipeline of culturally relevant, brand-elevating assets that support business goals Influencer ROI: Clear, consistent results from influencer visits, including reach, EMV, and direct response Cross-brand cohesion: A unified voice across the Observatory, ESRT properties, and executive platforms Team leadership: A high-functioning content team that delivers strong creative output Operational excellence: Strong governance, timely publishing, and advanced analytics discipline REQUIRED SKILLS / ABILITIES Proven ability to drive conversions through organic social content Expert command of Instagram, TikTok, Facebook, X, LinkedIn, Pinterest, YouTube, Snapchat; WeChat/Weibo familiarity is a plus Strong ability to craft scripts, copy, briefs, and visual direction Ability to solve problems quickly and operate confidently under tight timelines Comfort in both consumer-facing and B2B environments Experience leading teams, interns, agencies, and creator partners Ability to influence senior leaders and cross-functional partners with clarity and authority EDUCATION & EXPERIENCE 7-10 years of social media experience with demonstrated growth and conversion results Background in tourism, entertainment, lifestyle, or real estate preferred Bachelor's degree in marketing, communications, digital media, or a related field PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. Join our talent community! Complete your profile to be considered for future openings. #LI-DNIESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The AI Engineering Intern will help build and support AI solutions across teams like Marketing, PR, Digital, Accounting, and more. They will work with our Application Development Team on NLP, Generative AI, virtual assistants, computer vision, and machine learning projects. This intern will gain hands-on experience, mentorship, and the chance to contribute to real innovation at ESRT. Full-time: 40 hours per week from June 1st, 2026 until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York NY RESPONSIBILITIES Collaborate with the App Dev team and related Business Units to design and implement Agentic AI virtual assistant features-leveraging platforms such as Cadastral, Agent Force, and Assist-for leasing and operational projects Support the integration of Microsoft Copilot, ChatGPT, and other AI tools into existing systems to enhance workflow efficiency and user experience for Applications and specific to Data Warehouses Research emerging AI technologies and recommend best practices for Agentic AI development across ESRT Test and debug AI assistant functionalities to ensure high performance, accuracy, and usability Gather and analyze user feedback to improve AI responses, behaviors, and capabilities Document technical specifications, workflows, and processes for newly developed AI features REQUIRED SKILLS Solid foundation in Python (preferred) with exposure to Java or JavaScript through coursework or projects Working knowledge of AI/ML concepts, including NLP, LLMs (e.g., ChatGPT), and basic chatbot development Familiarity with APIs (REST/GraphQL), handling JSON, and integrating data into simple applications Basic understanding of data structures, data processing, and small data workflows Ability to learn and apply AI tools such as Copilot, CadastreL, AgentForce, and Assist Strong communication and teamwork skills Detail-oriented, organized, and comfortable in a fast-paced, evolving environment Interest in ethical AI and cybersecurity best practices Curious, self-motivated learner who stays updated on AI/ML trends Able to work independently while seeking guidance when appropriate EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 in preferred Prior experience with software development or AI/ML projects through coursework, internships, or personal projects is preferred Industry exposure in Real Estate, Finance, or Travel/Tourism is a plus Familiarity with Microsoft Fabric and Microsoft Azure AI Services Hands-on project experience in areas such as data architecture, forecasting, recommendation systems, optimization, anomaly detection, inference engines, churn analysis, segmentation, or NLP/LLM model development PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Project Management Office Intern will support our PMO initiatives and gain exposure to project structure, governance, and PMO tools. The intern will contribute to process improvement efforts, support documentation and knowledge-management activities, and assist in enhancing accessibility to PMO resources. They will also help develop solutions that improve user engagement, reporting capabilities, and overall operational efficiency across the organization. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York, NY RESPONSIBILITIES Work with our Head of Project Management on current projects Maintain project documentation, track tasks, and keep project information up to date Collaborate with other department PMO Champions and leaders to define, prioritize, and develop projects Ensure project requirements, methodology, and documentation are followed Proactively communicate with sponsors, team, and all other relevant stakeholders for each assigned project Update PMO reports such as high-level overview of the overall project portfolio health, highlighting key metrics like project status (on-time, on-budget), critical risks, major milestones achieved REQUIRED SKILLS Team player with demonstrated leadership skills Strong attention to detail Excellent written and verbal communication skills and customer service skills Self-motivated, driven, organized, and hard-working Integrity and a commitment to excellence EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred A strong interest in Project Management as a career is preferred B.A. program or related field Experience on Monday.com or related project management tool Strong interest in technology WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Investment Team seeks to invest in office, retail, and residential assets and pursue equity, preferred equity, mezzanine, and distressed debt opportunities. The Investment Analyst position is integral to all phases of the investment process, with primary focus on financial analysis, transaction support, team organization and logistics, and to provide support over time in underwriting, due diligence, and asset management. RESPONSIBILITIES Support the transactions process: Maintain transactions pipeline Coordinate and participate in property tours Download deal data rooms, coordinate access, and save data room files to Sharepoint Support review and execution of NDA's for new transactions with legal team Upload files to disposition data rooms and coordinate access Support due diligence process and ensure information flows are coordinated across internal and external parties Team organization and logistics: Prepare agendas, presentation materials, and investment memoranda Create and modify Word and PowerPoint presentations Distribute materials to internal committees. Coordinate and track meeting follow-up and meetings with brokers and advisors Maintain and record files for the Investment department and share information with other departments Take meeting minutes Analyze investments to the highest institutional standard: Analyze and synthesize market information to inform underwriting assumptions including leasing, development pipeline, financing, transaction, and capital raising activity Organize and participate in market diligence trips, competing property tours, and onsite inspections Understand and communicate the physical characteristics of properties and the related competitive advantages and disadvantages Prepare efficient investment memoranda for the ESRT Investment Committee and participate in discussion Create property and portfolio financial models that isolate variables and considers various outcomes Analyze property and portfolio level data to inform underwriting assumptions including rent rolls, leases, historical cash flows, expense items, capital investment, and financing options Collaborate with other departments to provide critical inputs for underwriting model Assist with key asset management initiatives Participate in and provide support for the ongoing asset management of each investment Assist with key asset management initiatives Develop a working knowledge of leases, loan documents, partnership agreements, and other agreements to assist with general responsibilities Contribute to investment strategy: Analyze data sets and identify industry trends that support new investment themes Build proprietary databases that support sourcing initiatives Analyze historical portfolio performance Act as a culture carrier and exemplify the guiding principles of ESRT: Service-oriented and an ESRT brand ambassador Strong communicator Team player WHAT SUCCESS LOOKS LIKE Become an integral part of the Investments Team and can be relied upon for timely and accurate analyses Work seamlessly with the members of the Investment Team to prioritize assignments and communicate issues and significant findings to the team immediately Flexible based on new information and deadlines and can pivot as needed Curious and growth-oriented, constantly seeking to absorb knowledge and acquire experience REQUIRED SKILLS / ABILITIES Demonstrated interest in a career in real estate investment and finance Highly detail-oriented, has strong organization and communication skills, and can prioritize and re-prioritize based on changing business needs Team calendar management and ability to interface seamlessly with other colleagues, departments, and administrative assistants Displays excellent judgment and can act decisively in situations requiring quick but thorough analysis and decision-making, while understanding when and how to escalate issues appropriately Active collaborator that thrives in a transparent and communicative setting Domain knowledge of New York and the greater metropolitan area is preferred but not required Familiarity with ARGUS and proficient in Microsoft Office Suite Has an entrepreneurial spirit and is excited by the challenges that come along with building a business EDUCATION & EXPERIENCE College degree in Business Administration, Real Estate, Finance, or related field PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. About the Opportunity Our Project Managers own a portfolio of projects initiated by one of three internal stakeholders: Growth (opening new locations), Operations (large capital improvements & remodels) and Sales (customizing our existing portfolio for enterprise clients). They coordinate a cross-functional internal team and engage third party vendors to drive their projects towards successful completion. The Project Manager will be required to travel as necessary to maintain a presence across all of their projects. The Project Manager will need to engage with a diversity of internal and external stakeholders: Landlords, Brokers, Architects, Engineers, Planning Authorities, Facilities Managers Corporate Clients Internal Design, Supply Chain, Cost Management, Information & Communication Technology, Sales, Operations, Legal teams The ideal candidate will be experienced in the architecture, construction, and real estate industries; have direct client engagement experience, a keen understanding of the enterprise real estate sales process, and a proven ability to effectively juggle competing priorities. Candidates must thrive at interfacing directly with a multiplicity of stakeholders to develop creative, cost effective solutions that meet customer requirements. The candidate should also have project management experience, strong communication and organization skills, and an ability to distill an intricate situation down into a clear, measurable project delivery plan. They will also have a solid track record of effectively working across multiple functional groups and have experience at the various stages of development including but not limited to: due diligence, design development, bidding and negotiation, contract management, and construction. Lastly, they should demonstrate that they are self-motivated, capable of working with minimal supervision as well as supervising other project managers, a great teammate, and have a passion for design and construction. Responsibilities Oversees the quality, budget and schedule of development, member customization- and capital improvement projects Full process oversight and management of project team Manage multiple projects at a time and prioritize workload within the group to ensure that project timelines are met Ensure project team is adequately resourced to achieve project goals Inspire project team to achieve goals through effective leadership Lead all project Gate reviews and signoffs from Due Diligence through Handoff Serve as primary point of contact for all extended and external project team members, such as (but not limited to) Design Studio, Cost Manager, Sales Account Manager, ICT Manager, Facilities Operations Manager, Procurement Manager, AOR and EOR Work with the Sales Account team on the development and presentation of custom proposals which includes test fits/layouts, cost estimates and project schedules Provides advisory services to the Sales team and the client to provide competitive solutions on customization requirements and to implement them diligently in the program Provides Capex and Layout approval decks for leadership review Substantial involvement during Technical Due Diligence and Layout process, understands lease terms to ensure base build standards are fully considered, and secure necessary approvals Substantial involvement during the Design process to ensure design intent and construction design meets all general standards and budget guardrails, as well as bid documents are 100% complete before bidding commencement Substantial involvement during Permitting, Pre-construction and Bidding process to secure possession, budget approval, award contracts, and release construction in line with the approved project program and permitting requirements Substantial involvement during Construction and Staging to ensure construction quality meets Wework standards, the approved construction design and complies with all permitting requirements as well as works completion per approved program Manages the handover to the Operations team and Wework clients in line with the Product Quality Score card, Documentation requirements and punchlist completion within 30 days post handover Manages the project close out and finalize invoicing per contract terms Generate and continuously maintain reporting data for respective projects, reporting to upper management as necessary Providing accurate Capex cash flow projection on a monthly basis for all approved Capex projects Works with the Finance team to support collection of TA (LL contribution) and MSC (member specific capex contribution). Must be willing and able to travel to oversee the projects at the various stages About You 4-6+ years of experience of all phases of the development process from schematic design through the bid process and construction management Strong communication skills, with the ability to work with external clients and provide professional advisory Be familiar with construction industry best practices, building & ADA codes Be a self-starter, with the ability to work independently in a fast paced environment Experience in commercial construction/development is preferable with contract values $2M+ Travel as needed Passionate about construction and development and wanting to help grow the community. You love development (real estate, design, numbers, details). Love to think outside the box and explore new ways to execute projects Passionate about collaborating and putting out the absolute best work Great at managing productivity Compensation & Benefits Base Pay: $115,000 to $130,000 annually Incentive Compensation: WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits: Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Life at WeWork Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. About the Opportunity We are looking for a Senior Manager, HR Business Partner to partner and collaborate with WeWork's functional Leaders to drive growth, increase efficiency, strengthen people capabilities and enable scale across the business and organization. You will be responsible for both contributing to the development of organization and people programs & initiatives, as well as the successful execution of various company wide people programs, business specific change initiatives, and employee engagement activities. In this role, you will: Act as a partner, trusted advisor, coach, and consultant for the senior most leaders, as well as managers, and employees. Collaborate with your dedicated Functional Leaders to understand the specific business needs and build people initiatives which align to their functional objectives but have a people focus in line with our WeWork Values. This will involve challenging them to be creative and innovative and support them in delivering with a People focused mindset. Partner closely with our Global People Team to be able to deliver on critical initiatives such as talent assessments, compensation planning & analytics, leadership development & training, organizational design, change management & communication strategies. Actively educate and provide strategic solutions to the business on employee retention, performance management, conflict resolution, compensation, promotion readiness, policy compliance, employment law, and separations. Deliver seamless People support to managers and employees by using people programs, processes and systems, educating on policies & standard methodologies, and always acting with authenticity, trust and respect. Works independently and effectively with robust data sets, such as employee engagement, performance and attrition metrics, to analyze and identify trends, issues and opportunities. Build and maintain knowledge of industry trends, employment legislation and ensure company compliance. Use company policy as a guide for decisions while problem solving in ambiguous situations. About You Does the below sound like you? If so, we'd love to hear from you! Bachelor's degree in a relevant subject. 8+ years HR Partnering experience, preferably within a fast-growing organization, or equivalent experience and exposure in a HR specialist role (e.g. Compensation, Employee Relations, Talent Development). Advantageous to have proven subject matter expertise in at least 1 or more functional areas of HR (e.g. compensation, talent development, M&A, etc.) Outstanding collaboration, problem solving skills, and solutioning skills, with an ability to understand & use data, identify value opportunities, and implement and drive processes. Customer-first attitude, inclusive of strong listening skills and the desire to achieve shared successes. Results-driven, user-centric, innovative, and comfortable in a highly matrixed and hyper growth environment. An ability to adapt quickly and seek constant learnings. Compensation & Benefits Base Pay: $123,750 to $150,000 annually Incentive Compensation: WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits: Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Life at WeWork Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Energy and Sustainability Intern will support ESRT's sustainability strategy through data analytics, reporting, and program development. This role assists in creating dashboards and innovative KPIs, managing sustainability data, and coordinating key initiatives related to energy, water, waste, indoor environmental quality, and community and vendor engagement. The intern will collaborate with property management teams and tenants to advance performance from design through ongoing operations, participate in project meetings, and contribute to research, certifications, investor reporting, and other strategic sustainability efforts. Additional projects will be assigned to support the broader goals of the Energy and Sustainability team. Refer to our sustainability website and 2024 Sustainability Report for related information. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York, NY RESPONSIBILITIES Support Energy and Sustainability reporting efforts, develop reports, dashboards, and identify innovative sustainability KPIs and metrics to monitor and drive progress Support development and tracking of key Energy and Sustainability programs including vendor engagement, community engagement, human capital and training Support with property management and tenant engagement for energy, water, waste, IEQ management from design through continuous operation Assist the Energy and Sustainability team with data management and analytics Attend project meetings with members of the Energy and Sustainability team Assist with sustainability initiatives, research and reporting Assist with certifications, investor analytics and reporting Additional projects as directed REQUIRED SKILLS Strong analytical and computer skills Team player with demonstrated leadership skills Strong attention to detail Excellent written and verbal communication skills and customer service skills Self-motivated, driven, organized, and hard working Integrity and a commitment to excellence EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred An undergraduate program related to engineering or environmental science is preferred Certification related to sustainability reporting such as the Global Reporting Initiative (GRI), LEED Green Associate is preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

COMPANY SUMMARY The Empire State Building, the “World's Most Famous Building," owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do, "America's Favorite Building" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet's Ultimate Travel List. Since 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. The ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (**************** Within the museum's more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930's complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands - but beware, you might feel the power of this fearsome ape firsthand! The renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building's achievement as the first building in the Americas to receive the WELL Health-Safety Rating. Overall, the Guest feedback has been stellar! New York Times' quote: “…exhilarating and intimate.” Are you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake. ABOUT EMPIRE STATE REALTY TRUST Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Seasonal Guest Service Ambassador is responsible for providing guidance to all Observatory guests as they make their way throughout the experience from the Lobby to the 86th/102nd Floor and back down to the Main Lobby. RESPONSIBILITIES Engaging and guiding Observatory guests throughout the attraction, providing clear and friendly directions to ensure a memorable experience Responding to guest questions promptly and consistently with a positive and welcoming attitude Addressing customer complaints with empathy and professionalism, ensuring they are directed to the appropriate personnel for resolution Maintaining high levels of enthusiasm and positivity throughout the entire shift to create a joyful atmosphere Ensuring reliability and punctuality to enhance the overall guest experience Standing outside in various weather conditions for short periods, always with a warm and welcoming demeanor Monitoring staircases as guests walk up or down, ensuring their safety and comfort with attentive care Observing and reporting any improper conditions within the assigned workspace to maintain a pleasant and safe environment Adhering to all uniform and grooming standards (e.g., no visible tattoos, appropriate hair length, clean-shaven, good hygiene, and following a uniform wash cycle) to present a professional and approachable image Following ESB policies and management directives to ensure consistent and high-quality service Answering guest inquiries over the phone and redirecting calls as needed with courtesy and efficiency Setting up stanchions and properly aligning them to suit guest traffic, ensuring smooth and organized flow Preparing detailed written reports of unusual activities at management's request, with attention to accuracy and clarity Pleasantly assisting guests with non-ESB related inquiries upon request, always with a helpful and friendly attitude WHAT SUCCESS LOOKS LIKE A successful Guest Services Ambassador provides a warm, welcoming experience by guiding guests, answering questions, and resolving concerns with professionalism. They maintain enthusiasm, ensure safety, follow ESB standards, and keep guest flow organized. Success means creating a joyful atmosphere, being reliable and attentive, and delivering exceptional service that reflects the iconic Empire State Building. REQUIRED SKILLS/ABILITIES Fluent in English with excellent communication skills; second language preferred. Passion for delivering exceptional guest experiences, with a naturally outgoing, approachable personality and the ability to connect easily with guests without being prompted. EDUCATION & EXPERIENCE High school diploma or equivalent preferred. Experience in positions requiring customer service and communications preferred PHYSICAL REQUIREMENTS Must be available to workdays, nights, weekends and holidays as early as 4:45am or as late as 2:15am Must be able to stand for the duration of an 8-hour shift Must be able to work on high floors and travel in tight spaces such as elevators Must be able to read and follow a post assignment schedule WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Benefits as per Local 32BJ Collective Bargaining Agreement. #LI-DNI ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Lease Abstraction and Data Intern will support the Lease Administration team in managing a diverse commercial real estate portfolio by assisting with lease abstraction, data validation, and system maintenance. This role focuses on using AI-enabled tools to extract and organize key lease information, validating outputs for accuracy, and ensuring data is properly structured and maintained within Yardi. Working closely with the Lease Administration team, the intern will help improve the efficiency and accuracy of lease data workflows by refining AI-assisted processes, supporting data audits, and contributing to reporting and portfolio initiatives. The internship provides hands-on exposure to commercial real estate operations, lease administration systems, and the practical use of AI tools in a business environment. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026.Location: Onsite at 111 W 33rd Street, New York, NY RESPONSIBILITIES Assist the Lease Administration team in reviewing, interpreting, and abstracting key business, financial, and legal terms from commercial leases using AI software Utilize AI tools to extract data from lease documents and PDFs, applying standardized prompts and workflows to ensure consistent and accurate outputs Collaborate with the team to refine prompts, workflows, and processes that improve the accuracy, efficiency, and usability of AI-generated lease data Input, update, and maintain lease information, documents, and key terms within Yardi Ensure data integrity by conducting routine audits and cross-checking entries against source documents Translate AI-extracted lease information into structured formats, including tables and data fields, for upload and maintenance within Yardi Support the monitoring and tracking of critical lease dates to help ensure timely notifications and compliance Assist in generating reports and maintaining dashboards to support visibility into upcoming milestones Participate in various portfolio-related initiatives, including data cleanup, process improvement efforts, and system enhancements aimed at improving operational efficiency Contribute to research, analysis, and documentation that support strategic decision-making within the real estate portfolio Provide general administrative support to the Lease Administration team as assigned REQUIRED SKILLS Ability to review documents and abstractions with a high degree of accuracy Capable of managing multiple tasks, deadlines, and critical dates within a dynamic real estate portfolio Strong computer skills with the ability to learn and navigate software platforms such as Yardi Comfortable working with AI-enabled tools and document-processing software to support data extraction, validation, and workflow efficiency Comfortable performing data audits and supporting report generation Strong data management skills, including organizing information into structured formats such as tables and system fields Excellent written and verbal communication skills Willingness to learn lease terminology, structures, and operational fundamentals of real estate portfolio management Ability to work collaboratively in a team environment EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Graphic Design Intern will support the creation and execution of visual assets across digital and print channels, contributing to marketing campaigns, tenant communications, events, and Observatory promotions. Working closely with the marketing and events teams, the intern will assist with layout development, photo editing, brand asset management, website graphics, and production preparation while ensuring all materials align with established brand standards. They will gain hands-on experience in a fast-paced design environment, participate in brainstorming and research efforts, and help ensure the quality and consistency of ESRT's visual identity. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York NY RESPONSIBILITIES Assist in creating visual assets for both digital and print applications, including advertisements, social graphics, presentations, renderings, brochures, icons, and signage Support the development of design layouts for e-blasts, invitations, elevator screens, posters, and tenant communications Help maintain and organize ESRT's library of brand assets, imagery, templates, and design files Ensure all design materials align with established brand guidelines and visual identity standards Assist with photo editing, retouching, file formatting, and preparing artwork for production Collaborate with the marketing and events teams on creative needs for campaigns, broker events, Observatory promotions, and internal initiatives Contribute to brainstorming and concept development for multimedia content Support ongoing website updates requiring graphic adjustments or image optimization Conduct design research, including trend analysis, competitive audits, and layout inspiration Help manage vendor coordination for print production and other creative deliverables Assist in quality control reviews of both digital and printed materials Provide general administrative and organizational support, including archiving, reporting, and project documentation REQUIRED SKILLS Strong proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign required; After Effects or Premiere a plus) Strong visual design skills and understanding of composition, typography, layout, and color theory Excellent attention to detail and commitment to delivering high-quality work Strong written and verbal communication skills Ability to work both independently and collaboratively within a creative team Self-motivated, organized, and eager to learn Integrity and a commitment to excellence EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The OTA Partnerships & Revenue Manager will manage and optimize the presence of The Empire State Build Observatory across all major online travel agencies. This role is responsible for the cultivation of strategic partnerships, analysis of OTA and market performance to optimize revenues and capture market share, and alignment of OTAs to our holistic e-commerce strategy. The ideal candidate will have experience in OTA channel management, rate strategy, content optimization, and performance analysis. This role will work closely with revenue management, marketing, and operations teams to drive bookings, maximize revenue, and maintain brand standards across all OTA platforms.RESPONSIBILITIES OTA CHANNEL MANAGEMENT: Serve as the primary point of contact for all OTA accounts to develop and maintain relationships to ensure revenue optimization, alignment in overall e-commerce brand, and positive guest satisfaction Negotiate contracts, commissions, partnership terms, placement, visibility, packages and ranking Leverage OTA platforms and relationships to ensure gather market and competitor insights Represent ESBO at industry events, trade shows and networking functions Ensure content accuracy, competitive positioning, and brand consistency Seek out new OTA opportunities that exist globally and advise on trends in the markets of our international purchasers Ensure OBS Sales manages back-of-house functions effectively for connectivity issues, accounting, content management, parity issues, and website audits MARKET & BUSINESS ANALYSIS: Analyze travel trends, customer behavior, and competitive landscape to identify growth opportunities Monitor KPI's that optimize total e-commerce net revenues (organic web, digital, and OTA) Create an A/B testing strategy and cadence for each OTA partner that measures conversion rate performance, best e-commerce assets and language Develop and produce weekly, monthly, and quarterly OTA performance reports with actionable recommendations Collaborate with Web and Revenue teams to align OTA pricing and strategies with overall e-commerce strategy Execute promotions, special offers, and package deals to drive incremental revenues Research additional revenue opportunities via OTAs, not limited to new AI tools and marketing strategies and new OTA partners WHAT SUCCESS LOOKS LIKE The Web and Revenue teams work collaboratively to optimize revenues across all e-commerce sales channels (organic web, digital, and OTAs) and achieve target KPI's Increase in OTA quantity of sales and RPP levels - proving efficient ROI in an online space that reaches international audiences Strategic Growth Leadership: Own the OTA growth strategy within the broader distribution mix, while balancing revenue, margin and brand positioning Data-Driven Insights and Reporting: Deliver weekly and monthly comprehensive KPI results including conversion rate, share of market, per caps, placement, and ranking along with actionable market insights and recommendations E-Commerce Optimization: Improve OTA product content, run A/B tests and align promotions with ESBO total e-commerce strategies Product Placement: Maintain “best-in-class” placement and ranking of our products with our OTA partners to grow market share Innovation & Technology: Leverage emerging technologies, AI tools, and analytics to provide reports quickly and accurately Cross-Functional Collaboration: Partner across departments to align OTA strategies with overall goals and inform internal teams on OTA best practices KEY PERFORMANCE INDICATORS TEAM FINANCIAL TARGETS: Total NOI = 15% OTA Admissions = 45% OTA Per Cap = 15% Subjective = 25% QUALITATIVE INDICATORS: Establishes clear, measurable goals; consistently monitors progress; fosters strong collaboration; communicates effectively; and cultivates a positive, high-morale team environment Is data-driven and uses insights to make recommendations and advise on strategy Builds and leverages strong industry connections to drive success Seeks innovative solutions and improvements, which shows a proactive approach to problem-solving and process enhancement Possesses in-depth knowledge of the OTA industry, including key players, market dynamics, emerging trends, potential risks, and opportunities Actively engages in professional development opportunities and demonstrates growth in their skills and knowledge REQUIRED SKILLS / ABILITIES Exceptional written and oral communication skills Ability to work in a fast-paced environment and manage multiple tasks simultaneously Knowledge of sales techniques and customer service best practices Strong analytical and problem-solving skills Expert proficiency in MS Office (Excel, Word, PowerPoint) PowerBi experience preferred EDUCATION & EXPERIENCE Bachelor's degree in related field Minimum of 5 years of experience in sales or revenue, with a focus on OTA management in the hospitality or travel and tourism industry Strong knowledge of major OTA platforms and channel management systems. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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