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WEX jobs

- 26 jobs
  • VIP Customer Advocate

    WEX 4.8company rating

    Remote WEX job

    About the role/team: The role of VIP Customer Advocate is to provide an elevated level of service and support to Chevron's high-value accounts, identify ways for them to maximize the value of the program, and ensure the retention, growth, and customer satisfaction of these accounts. How you will make an impact: Responsible for implementing retention strategies to retain our top accounts, including identifying early attrition indicators. Serves as a relationship manager to high-value customers during and after the sales process to drive loyalty. Acts as a single point of customer contact to coordinate resolution of service incidents and escalation of technical issues. Engages with customers through the customer lifecycle, including implementation, helping them with solutions, or putting a product into use. Assists with problem resolution and escalation whenever necessary, ensuring the program works smoothly to minimize disruption for the fleet. Generates non-fuel revenue from assigned accounts, including upselling and cross-selling of related products. Collaborates with sales and support groups to identify opportunities to maximize efficiencies for the customer. Uses in-depth knowledge of client, the industry, and WEX product knowledge to drive and increase adoption and customer utilization of products. Helps create customized reporting that may not be easily accessible to Fleet Managers to ensure they have the necessary data to manage their fleets. Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement. Serves as a liaison between the customer and WEX to advocate for the customer by relaying issue trends or process improvement recommendations. Utilizes customer fueling data to identify opportunities to encourage and drive customer fueling at Chevron sites. Leverages relationships to help us achieve team retention, account growth, and revenue goals. Experience you will bring: High school diploma or equivalent required. Customer Service and/or Sales related continued education desired. 5+ years of customer service, account management, or sales-related experience required. Preferred Qualifications Demonstrated ability to approach account management with a growth and sales-oriented perspective. Proficient in Excel, with the ability to quickly analyze and understand customer fueling data Experience working in Siebel, PeopleSoft, Salesforce, and Gmail Proven ability to solve complex problems and handle escalated customer issues. Excellent communication skills; written and verbal Demonstrated negotiation skills The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $57,000.00 - $75,000.00
    $57k-75k yearly Auto-Apply 15d ago
  • FP&A Manager, Mobility

    WEX 4.8company rating

    Remote WEX job

    About team / role WEX is seeking a FP&A Manager to support its North American Fleet and Small Business Fleet businesses. In this role you will serve as a business partner, ensuring adherence to the annual budgeting and quarterly forecasting processes. Your primary responsibility will be coaching and leading an analyst team through a number of different processes including but not limited to budgeting, forecasting, month end close and quarterly reporting. You will support senior management with financial insights and recommendations that drive strategic decisions, financial performance, and operational efficiency. Financial Planning & Analysis: Lead the preparation and analysis of annual budgets, quarterly forecasts, and budget proposals, ensuring alignment with company objectives with minimal supervision. Review and analyze revenue drivers across business lines and revenue workstreams to ensure accurate forecasting and effective budget management. Coordinate with the FP&A cross functional teams to have a deep understanding of all the variances and drivers that impact the NAM PL Business Partnering & Reporting: Partner with the General Managers and their leadership team to provide financial reporting, forecasts, and ad-hoc analysis. Actively engage with the business leadership team to understand their strategic priorities and financial objectives, tailoring reports and analyses to meet their specific needs. Ensure timely and accurate delivery of financial reports, and demonstrate advanced understanding of the Line of Business and WEX's competitive environment by offering key insights and context to drive business decisions. Proactively communicate financial insights, trends, and potential risks/opportunities, fostering a collaborative and informed decision-making process. Cross-functional Collaboration: Work closely with Corporate Accounting, Treasury, Tax, and other key departments to analyze monthly financial results and support a smooth and accurate financial close process. Partner with leadership across finance and the line of business to identify financial risks and opportunities, providing actionable recommendations to mitigate risks. Strategic Financial Insights: Prepare budget presentations for Senior Management and the Board of Directors, offering clear insights and strategic messaging. Support quarterly earnings communication, preparing financial data and insights for the Board and investment community. Process Improvement & Initiatives: Identify opportunities for process improvements in financial reporting, budgeting, and forecasting. Drive the implementation of initiatives that enhance finance operations and overall business performance. Lead and contribute to financial projects, including investment appraisals and other financial analyses. Ad-hoc Financial Analysis & Reporting: Assist and oversee creating periodic financial reports and analyses for the management team. Prepare and present recommendations to address internal financial issues or alternatives for improved performance. Support deal model creation for contract negotiations Experience you'll bring: Education: Bachelor's degree in Accounting, Finance, or a related field. MBA is preferred. Experience: 7-10 years of financial analysis experience, ideally in a corporate environment with a publicly traded company. Experience in interdisciplinary finance functions (e.g., treasury, tax, accounting) is beneficial. Proven ability to coach, inspire and develop teams toward high-performance and utilize team strengths to reach or exceed ambitious shared goals. Proven experience managing month end close, identification of required accruals and explanation of variances vs budget, forecast and prior year. Strong understanding of financial modeling, valuation, and profitability analysis. Experience with financial reporting and variance analysis, with the ability to translate complex financial data into actionable insights for non-financial stakeholders. Proven experience in developing and presenting financial insights and recommendations to senior leadership. Experience in collaborating with cross-functional teams, including IT, product development, and operations. Proficiency with Microsoft Excel/Google Sheets. Advanced financial analysis skills including rate/volume analysis and investment appraisals. Experience with automation tools such as Alteryx, UI Path, or Tableau is highly preferred. Knowledge of Anaplan is beneficial. Proven ability to work with different financial systems as the combined source of analytical information (ERPs, Datamarts and Planning tools). Knowledge of Google Suite (Gmail, Sheets, G-Drive) Strong organizational skills, detail-oriented, and results-driven. Excellent written and verbal communication skills, with the ability to present complex financial data in a clear and actionable format. Ability to work independently and meet deadlines while maintaining a collaborative team mindset. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $105,000.00 - $140,000.00
    $105k-140k yearly Auto-Apply 60d+ ago
  • US Air Force Instructional Designer (active top secret clearance required) Must have Federal ISD experience

    Infinisource Consulting Solutions 3.5company rating

    Remote or Colorado Springs, CO job

    Fully Remote Federal Project Instructional Designer Define and document learning objectives. Conduct research and collaborate with subject experts. Create instructional material: courses, curriculum, student guides or training manuals. Design content to optimize learning. Generate the layout of the learning supports. Redesign content to ensure it matches the learner's needs. Create visual, audio and interactive learning tools. Requirements Active Top Secret clearance
    $46k-60k yearly est. 60d+ ago
  • Supplies Sales

    Pitney Bowes 4.2company rating

    Remote job

    **At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.** We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.** We actively look for prospects who: - Are passionate about client success. - Enjoy collaborating with others. - Strive to exceed expectations. - Move boldly in the quest for superior and best in market solutions. **Job Description:** **This is SendTech's entry-level Inside Sales role. You will be on a high-volume call-dialer selling office, mailing, and shipping consumable supplies.** We reward sales success with rapid promotional opportunities, spiffs, and performance-based commission. The total target compensation for this position is $50,000 annually at 100% quota attainment. However, many of our sales team members earn $60,000-$65,000 or more annually by exceeding their targets. _Location: U.S. Remote, Central Time Zone or Eastern Time Zone (Preferred: Florida, Texas, Wisconsin)._ **You are:** Self-motivated, goal-driven, resilient, and persuasive. A performance-driven contributor who can multi-task with two phone systems, for both outbound and inbound calling, and apply inside sales techniques to recommend products and close sales. You excel at quickly building rapport over the phone, asking qualifying questions to assess needs, and recommending appropriate postage meter supplies to key decision makers at current Pitney Bowes clients. **You are comfortable with a high-volume, high-rejection position.** **You will:** + _Close Sales to clients' satisfaction:_ + Sell Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies to existing business clients via high volume outbound calling. + Overcome objections by positioning product benefits, current promotions, and the company's value proposition. + _Cultivate your work environment:_ + Participate in at least one team development activity, new employee mentorship, committee, training, or volunteer activity each year. + Partner with internal teams to resolve all errors and client escalations. + _Achieve quota and productivity goals:_ + Consistently achieve monthly sales quotas, understanding that high-productivity KPIs (e.g. 150-200 calls per day), punctuality, and dependable attendance is critical to success. + Rapidly navigate complex software systems to accurately record customer transactions and create invoices with an error rate of less than 6% each month. + _Exceed quotas and client expectations:_ + Identify and implement changes needed to improve performance. + Raise the bar for yourself, your team, and the client. **Your background:** As a Supplies TeleSales Agent, you have: + **1+ years of sales or customer service experience** with a strong track record of exceeding goals set by others (sales, sports, etc.). + **Proven core sales skills** , including resiliency, overcoming objections, closing sales, and both recognizing and identifying opportunity in difficult situations. + **Intermediate PC skills** , with a strong ability to work in multiple screens simultaneously. Proficient in Microsoft Office Suite and basic computer and internet troubleshooting. + **Home office/desk with reliable high-internet service** sufficient to meet the needs of the position. _All computer equipment and peripherals will be provided._ + **Available to work Monday through Friday, 8:00am-4:30pm Central Time.** _Preferred_ + Track record of success penetrating and maintaining accounts - B2B, inside sales, telemarketing. + 1 year experience, with consistent success, in outbound/phone sales. + Proven success working from home. **To be successful working remote, you must:** + Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data + Have dependent and child-care arrangements + Be comfortable primarily communicating with colleagues via videoconference + Be as productive (if not more) working from home as in office + Be able to work independently with little direction + Have the technology to work successfully at home + Reliable high-speed internet + In-house, hard-wired internet connection + Internet Service Speeds, _while working,_ must support a minimum 30 Mbps download + Check your current speed at ***************** ; ongoing checks once working are required **Compensation:** The wage for this position is **$15.87 / hour** base **plus uncapped commission** pursuant to the Pitney Bowes sales incentive plan's terms and conditions. **Our Team:** Our Sending Technology Solutions (***************************************************************************************************************** business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments. **We will:** - Provide the opportunity to grow and develop your career - Offer an inclusive environment that encourages diverse perspectives and ideas - Deliver challenging and unique opportunities to contribute to the success of a transforming organization - Offer comprehensive benefits globally (PB Live Well (******************************************************* ) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
    $60k-65k yearly 11d ago
  • Credit Analyst, Credit Risk Strategy & Analytics

    WEX 4.8company rating

    Remote WEX job

    About the Team/Role Credit Risk Strategy & Analytics is a key team in Risk & Compliance organization that ensures WEX's products and processes deliver robust credit decisions while providing a great customer experience and support WEX's growth. We are a team of data and analytics driven experts with an outstanding ability and sense of mission to find solutions through innovation and collaboration. We are looking for a Credit Analyst who will be responsible for developing innovative credit risk strategies and solutions across the customer lifecycle - leading to best-in-class credit results while enabling profitable growth and customer experience for WEX. The ideal candidate will have experience and knowledge in Credit & Collections risk analytics and related processes. They will be highly collaborative, an effective communicator, and demonstrate strong emotional intelligence, enabling them to operate successfully within a matrixed organization. How you'll make an impact Developing and managing credit risk decision strategies by creating data driven insights and analytics across customer lifecycle i.e. New Accounts, Portfolio and Line Management and Collections, and across WEX products and lines of business Performing qualitative and quantitative analysis on credit risk trends, and working together with Operations, second line and WEX Bank teams to define, evaluate, and implement potential solutions with Tech. Optimize the risk-return tradeoff and establish profitability based credit decisions at every touchpoint, through economic cycles Continuously monitor credit and collections performance, conduct deep-dive analyses to explore areas of opportunity, and implement credit controls to address potential/emerging risks Review and strengthen both systematic and manual credit processes Partner closely with Decision Science, Fraud, Operations and second line teams to evaluate new data sources, track performance and ensure profitability. Partner with the Product, Marketing Risk capabilities and Technology teams to develop streamlined customer experience journeys Track developments in the marketplace to understand industry best practices. Work with internal governance teams and external regulators to ensure control and compliance Collaborate with key stakeholders and cross-functional partners across WEX including Risk Operations, Technology, Bank, Marketing, Finance, Legal, Risk and Compliance/BSA/AML. Experience you'll bring Master's degree in a quantitative field such as Data Science, Mathematics, Computer Science, Statistics, Business or other technical field 5+ years of experience in Data and Analytics and/or 3+ years in the Credit or Fraud risk analytics and Commercial Risk space; Payments industry experience a plus Experience using analytics/statistics to solve complex business problems- Big Data, Python / SQL, ML studio, Data visualization tools Strong analytical and quantitative skills Ability to think critically in order to analyze problems and develop creative, practical and efficient solutions for a multinational company Ability to learn quickly, solve complex problems, and perform in a fast-paced environment Strong communications skills that distill complex data and systems issues to both technical and non-technical audiences Understanding of and experience with risk decision engines and/or payment technology Leadership qualities that motivate collaboration with others, guiding the prioritization of initiatives Willingness to learn and continuously build technical skill set Ability to prioritize and work on multiple projects and tasks at the same time Adaptable and comfortable working collaboratively and independently in a self-starting manner #LI-DD1 The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $105,000.00 - $140,000.00
    $105k-140k yearly Auto-Apply 40d ago
  • Sr. AI Scientist

    WEX 4.8company rating

    Remote WEX job

    WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives. About the Role Are you a motivated and skilled AI Scientist eager to make a real impact? Join our innovative team and contribute to cutting-edge AI/ML applications that are transforming industries such as fleet & EV, Health Benefits, and Corporate Payments. In this role, you will apply your AI expertise to develop solutions that address complex, real-world problems for both internal and external customers. If you are excited about the potential of AI and machine learning and want to be part of a mission-driven organization, we would love to hear from you. How You'll Make an Impact Contribute to the development and implementation of AI/ML models and algorithms to drive innovation across various industries, including fleet & EV, Health Benefits, and Corporate Payments Collaborate with cross-functional teams to identify and prioritize impactful use cases for AI/ML applications Participate in rapid prototyping efforts, focusing on learning from experiments and iterating on solutions to identify the most effective approaches Demonstrate creative thinking to develop innovative AI/ML solutions Assist in embedding AI/ML models into web and mobile applications Contribute to the development of solutions leveraging large language models and other advanced AI techniques to tackle complex problems, such as natural language understanding, text generation, and knowledge representation Conduct data analysis and feature engineering to extract valuable insights and improve model performance Collaborate with our AI platform team to design, develop, and deploy scalable and robust AI/ML solutions to solve business problems and improve operational efficiency Monitor and optimize AI/ML models to ensure their accuracy, reliability, and performance in production environments Stay updated with the latest advancements in AI/ML technologies and apply them to drive innovation Actively participate in knowledge sharing and continuous learning within the team Experience You'll Bring 7+ years of relevant work experience (e.g., as a AI Scientist), including experience applying advanced analytics to planning and infrastructure problems. OR 6+ years of relevant work experience with a Master's degree in STEM or a related field OR 3+ years of relevant work experience with a PhD in a related field Advanced experience with statistical software (e.g., R, Python) and database languages (e.g., SQL) Experience aligning generative AI and advanced analytics with business objectives through iterative experimentation, rapid prototyping, and stakeholder engagement. Proven experience designing and deploying Agentic AI workflows, enabling autonomous, goal-driven decision-making processes in dynamic business environments. Comfortable integrating foundation models (e.g., GPT, Claude) with structured and unstructured data for real-time insights and task automation. Hands-on expertise implementing RAG (Retrieval-Augmented Generation) pipelines that combine large language models with contextual enterprise knowledge bases for scalable, trustworthy AI solutions. Advanced experience building, cleaning, and testing data quality for data sets preceding modeling Strong problem-framing, problem-solving, project management skills, customer service, and communication skills Deep understanding of modeling and statistical approaches (e.g. logistic regression, linear regression, random forests, etc.) Experience with end-to-end feature development (owning feature definition, roadmap development, and experimentation) Experience distilling informal customer requirements into problem definitions, dealing with ambiguity, and competing objectives What would make you stand out: Holding a Master's or PhD in a quantitative or computational field (e.g., Computer Science, Statistics, Applied Mathematics, Data Science) with a research focus on machine learning, optimization, or natural language processing. Demonstrated success designing and deploying Agentic AI architectures, where AI agents make context-aware decisions and orchestrate workflows with minimal human intervention. Strong track record implementing Retrieval-Augmented Generation (RAG) systems that combine large language models with internal knowledge sources-enhancing explainability, compliance, and accuracy in enterprise AI solutions. What We Offer A dynamic, innovative, and collaborative work environment that fosters creativity and encourages out-of-the-box thinking Opportunity to work on cutting-edge AI/ML projects that have a significant impact on various industries, including fleet & EV, Health Benefits, and Corporate Payments Access to state-of-the-art technology, tools, and resources to support your work and professional development Mentorship from experienced AI/ML professionals who are leaders in their field and dedicated to helping you grow and succeed Collaborative opportunities with cross-functional teams, allowing you to expand your skills and knowledge across various domains Continuous learning and development opportunities, including workshops, conferences, and training programs to keep you updated with the latest advancements in AI/ML Flexible work arrangements that promote work-life balance and support your personal and professional well-being Competitive compensation package, including salary, benefits, and performance-based bonuses Join a purpose-driven organization that is committed to making a positive impact on society through innovation and technology Be part of a collaborative, inclusive, and supportive team that values diversity, integrity, and excellence Enjoy a culture that promotes work-life balance, fosters continuous learning, and celebrates individual and collective achievements Align yourself with a company that prioritizes customer-centricity, sustainability, and ethical business practices A diverse and inclusive workplace that values and celebrates individual differences and fosters a sense of belonging The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $135,000.00 - $180,000.00
    $135k-180k yearly Auto-Apply 60d+ ago
  • Business Intelligence Analyst III

    WEX 4.8company rating

    Remote WEX job

    About the Team/Role Partner with Wex analytics community, risk partners and commercial teams to create best in class reporting to monitor the performance of the Wex products and portfolios through customer life cycle. Present insights to business partners find opportunities for improvement in credit journeys to control future losses. How you'll make an impact Reporting & Analysis: Partner with the WEX analytical community to ensure data availability to meet use cases and reporting requirements Collaborate with the commercial engagement team, LOBs and risk functions to identify KPI/KRIs Leverage SQL and Python to query existing data and run analysis on WEX data and models Develop dashboard and packaged reporting for delivery to key stakeholders Review KPI/KRI reporting for trends Pair reporting with business activities to provide context and meaning in order to drive actionable outcomes Prepare reporting for management with strategic recommendations and action plans that have been created in collaboration with LOB and risk stakeholders Act as point of contact on business requests related to LOB from commercial teams and Finance Communicate with data vendors to bring in external data and effective monitoring tools to help with risk analytics and reporting Automation of reporting using Tableau and other tools Create presentations for business and risk leaders to report findings and insights Investigate and Reverse Engineer Risk/Performance Trends: Trace back and explain how data originate in processes and operations to ensure correct interpretation in reporting/analysis Help identify root causes for adverse trends in risk or credit performance Propose actionable insights to reduce credit risk while supporting portfolio growth targets Evaluate and query complex data sets to derive insights that shape financial forecasts Experience you'll bring BA/BS degree or equivalent experience. 5+ years supporting in financial services and or supporting credit risk Expert-level working Knowledge of SQL and Snowflake. Data Management Skills (SQL, Data Lake, Tableau, Snowflake, Python, R, dbt, GitHub, etc.) The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $83,000.00 - $110,000.00
    $83k-110k yearly Auto-Apply 28d ago
  • DHS Senior Executive Assistant/Administrative Assistant II (Must have DHS experience)

    Infinisource 3.5company rating

    Ohio job

    Description INFINISOURCE CONSULTING SOLUTIONS (ICS) InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. ICS is seeking an Executive Assistant/Administrative Assistant II to join our team! The individual will provide administrative and program support services to the Department of Homeland Security Federal agency divisions and offices. The individual will perform administrative tasks including but not limited to: Providing Executive/Assistant I support to high level executives, directors or managers. Providing a full range of office and administrative support services duties including managing high level calendar appointments; scheduling meetings; coordinating interviews and conferences; evaluating requests for information, appointments, tasks, and other correspondence; and coordinating responses within established deadlines for high level officials. Organizing and prioritizing action items and serving as a liaison for internal and external offices. Managing business relationships with other program offices, divisions, and stakeholders. Managing logistics, materials, and generating minutes for meetings. Drafting and editing correspondence. Preparing memoranda, talking points, briefing materials, reports, spreadsheets, and other documentation ensuring correct formatting, grammar, and punctuation. Maintaining filing systems and ensuring adherence to Agency guidance for the retention, protection, retrieval, transfer, and disposal of records. Evaluating and assisting in the development of office policies and procedures; assisting in the planning and implementing of office systems, layouts, and equipment distribution; and taking the lead on performing other duties as assigned in support of a range of administrative operations and activities (i.e., special projects, research studies, budget analysis, and other specialized functions). Coordinating travel logistics including securing transportation and overnight accommodations in both domestic, and international locations; coordinating and communicating travel agendas, including the assembly of printed material developed to assist with the individual's and/or teams' objectives as it relates to that travel; and helping to resolve problems related to last minute travel changes or cancellations. Requirements The individual shall have: A minimum of an Bachelor degree A minimum of three (5-8) years of experience performing high-level administrative duties is required; Federal government experience is desired. Knowledge of and experience with systems and/or procedures is desired (i.e., systems include records management, SharePoint or similar information systems, human resource information systems, correspondence systems, travel systems and payroll systems). Ability to communicate in English both orally and in writing. Proficiency in various types of Information Technology resources such as Microsoft Office Suite products. InfiniSource Consulting Solutions (ICS) is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class US Citizenship is required for most positions. InfiniSource Consulting Solutions offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k) retirement plan.
    $35k-49k yearly est. 45d ago
  • Remote Federal Contract Specialist (Must have USSOCOM experience) Must have secret clearance

    Infinisource Consulting Solutions 3.5company rating

    Remote or North Carolina job

    INFINISOURCE CONSULTING SOLUTIONS (ICS) InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. Work Description: • All work described for the Contract Specialist • Select the most appropriate pricing arrangements(s) to solicit. • Prepare unpriced orders and contracts using a simplified acquisition procedure. • Determine whether a written source selection plan is necessary, and if so, properly document the source selection planning. • Plan and conduct effective oral solicitations/proposals. • Conduct pre-quote, pre-bid, or pre-proposal conferences when appropriate and maintain an accurate record of the meeting. • Use audit findings to support cost analysis, price analysis, or cost reasonableness analysis and to develop negotiation objectives. • Prepare a negotiation strategy and plan permitting negotiators to maximize the Government's ability to obtain best value. • Determine and document the responsibility or capability of a firm to effectively perform the terms and conditions of the contract. • Conduct pre-award and post award debriefings to provide feedback to unsuccessful offerors. • Plan for the review, evaluation, and judgment of a contractor's performance; clearly define the COR roles and responsibilities. Conduct post-award orientation meetings to review contract milestones and responsibilities. • Make appropriate decisions to allow or disallow contract costs. Adjust the price or fee in accordance with the terms of the contract. Determine if cost or pricing data were defective and apply appropriate remedies. • Analyze a claim and determine its validity; negotiate a resolution if necessary; prepare a decision. Requirements Qualifications: • Active Secret clearance needed • Federal contracting experience with USSOCOM InfiniSource Consulting Solutions (ICS) is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class US Citizenship is required for most positions. InfiniSource Consulting Solutions offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k) retirement plan.
    $43k-66k yearly est. 60d+ ago
  • Sales Coordinator

    WEX 4.8company rating

    Remote WEX job

    About the Team/Role The Sales Coordinator is responsible for responding to Requests for Proposal, assisting Sales Directors in various areas (assembling materials, in-office support while Sales Directors travels, follow-up questions, including consultant calls and presentations), traveling for enrollment meetings, assisting with event planning, managing opportunities in our CRM system and all other duties as assigned. How you'll make an impact Must adhere to security policies Responds in a timely manner Requests for Proposal (two business days or as stated) also ensuring the proposals are accurate and complete Phone calls and e-mails are to be handled with immediate attention - with a goal of resolution in under four hours. Work efficiently in a team environment A full understanding of the relationship between the consultants, employers, and Sales Team The ability to manage the logistics of travel throughout the country. Plan and set up own travel schedule, reservations, and logistics required for meetings Responsible for assisting all Sales Team members by answering questions and providing education. Handles all inquiries professionally and courteously and with accuracy Promotes a favorable image of WEX through positive interactions with all internal WEX staff members and external customers maintaining their confidence in us Researches/investigates all inquiries utilizing reference materials Understands and applies confidentiality guidelines Follows customer service standards Work to stay current with industry trends & updates Conduct presentations and provide product training/demonstrations to new clients and participants. Participate in monthly Sales Team development meetings Track and update channel and client contacts using tracking software Travel 1-5 times per year Must possess a high level of emotional intelligence whether on the road or in the office Interacts with consultants in a professional manner. Takes immediate action to meet requests and needs. Has the ability to differentiate between exceptional and good customer service. Must have the ability to listen, evaluate and exercise independent judgment Must be able to maintain confidentiality when using sensitive material. Must have the ability to organize and prioritize work and schedule. Must be able to effectively plan projects and multi-task. Understands the importance of working relationships with our channel and internally, all members of WEX. Works to protect and foster these relationships. Maintain policy according to HIPAA Experience you'll bring Highschool diploma College degree, preferred 1-3 years of relevant experience in a customer or partner facing role Strong written and verbal communication skills Comfortable communicating with internal/external stakeholders at all levels Health/employee benefits experience, preferred The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $23.00 - $30.00
    $23-30 hourly Auto-Apply 11d ago
  • Software Engineer 2 - Data Acquisition

    WEX 4.8company rating

    Remote WEX job

    About the Role The Data Acquisition Team is the entry point to WEX's Data-as-a-Service (DaaS) platform-responsible for ingesting, validating, and orchestrating raw data from dozens of internal systems and third-party providers. As a Software Engineer 2 - Data Acquisition (Data Engineer), you'll play a key role in designing and building robust, scalable, and extensible pipelines that feed the entire data ecosystem at WEX. You'll work across multiple data domains and ingestion patterns-batch, streaming, and event-driven-while ensuring quality, performance, and governance are embedded in every step. WEX is undergoing a data platform transformation-and this team builds the foundation. Every pipeline you create contributes directly to powering analytics, automation, and product intelligence across all business domains. If you're passionate about scaling data platforms from the ground up, this is your chance to help shape how WEX ingests and leverages its most valuable asset: data. What You'll Do Design and implement moderately complex ingestion pipelines that integrate with internal and external systems. Develop reusable components for data transformation, validation, and logging. Contribute to both batch and streaming ingestion flows, ensuring scalability and maintainability. Support platform observability by enhancing monitoring, alerting, and error-handling features. Participate in design discussions, code reviews, and incident investigations. Partner with data consumers to understand requirements and translate them into ingestion solutions. Improve automation and testing coverage to reduce manual effort and increase pipeline reliability. What You Bring B.Sc. in Computer Science, Engineering, or related technical field (M.Sc. preferred). Equivalent experience considered. 2-4 years of experience as a data or software engineer, ideally working with data pipelines or distributed systems. Solid programming skills in Python, Java, or Scala, with ability to write maintainable, production-ready code. Hands-on experience with ETL/ELT pipelines, schema management, and data modeling concepts. Familiarity with streaming (e.g., Kafka, Kinesis, Spark Streaming) or batch frameworks. Understanding of CI/CD, version control, and testing practices. Exposure to observability practices such as logging, metrics, and tracing. Strong sense of accountability and eagerness to take ownership of assigned deliverables. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $94,000.00 - $125,000.00
    $94k-125k yearly Auto-Apply 60d+ ago
  • Director, Product Marketing Mobility and OTR

    WEX 4.8company rating

    Remote WEX job

    WEX is on a mission to simplify the business of running a business-through smarter workflows and financial intelligence. Our North America Mobility and OTR (over the road) lines power the fleets that keep commerce moving. As Director of Product Marketing, you'll lead the team that turns complexity into clarity across a high-impact portfolio spanning fuel, EV, and telematics solutions. About The Role This role blends strategic thinking with frontline execution. You'll own go-to-market strategy, sharpen our positioning, and equip our sales teams to win. Just as critically, you'll build and lead a high-performing PMM team that thrives on insight, iteration, and accountability. What You'll Do Lead GTM strategy for our fuel card, EV, and telematics offerings-owning everything from positioning and packaging to launch and lifecycle execution. Build and lead a team of product marketers focused on differentiated messaging, customer insight, and sales enablement excellence. Define segment-specific value propositions using customer research, data, and validation loops to make our story land and stick. Equip sales teams to win-developing talk tracks, competitive plays, objection-handling strategies, and high-impact enablement assets. Own market intelligence and competitive positioning-tracking shifts in buyer behavior, emerging threats, and whitespace opportunities. Partner cross-functionally with product, sales, marketing, and CX to align GTM strategy with product delivery and revenue goals. What You Bring 10+ years in B2B Product Marketing (not brand or demand gen), ideally with SaaS, fintech, or workflow-driven platforms. Experience in transportation, fleet, or mobility a strong plus. Proven track record of leading high-performing PMM teams and developing PMMs into trusted cross-functional leaders. Obsessed with insight-driven marketing-you use customer research, usage data, and sales feedback to shape your GTM approach. Deep understanding of the sales motion-you've helped close deals, refine sales stages, and improve pipeline velocity. Experience leveraging AI and automation tools for segmentation, messaging, or enablement workflows. Strategic thinker who can zoom out to set direction-then zoom in to write the positioning doc or rework the deck. Analytical, scrappy, and proactive. You make decisions with data, challenge assumptions, and test fast to learn faster. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $165,000.00 - $220,000.00
    $165k-220k yearly Auto-Apply 22d ago
  • Inside Sales, Government Accounts (Renewal)

    Pitney Bowes 4.2company rating

    Remote or Springfield, IL job

    **At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.** We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.** We actively look for prospects who: - Are passionate about client success. - Enjoy collaborating with others. - Strive to exceed expectations. - Move boldly in the quest for superior and best in market solutions. **Job Description:** **You are:** A strong sale focused and forward-thinking individual who can close the sale while providing excellent service within the solutions offer to Pitney Bowes clients. You are committed to championing new ideas, strategies, or concepts to ensure that the business is retained, and the client is satisfied **You will:** + Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved) + Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients + Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions + Overcome plausible objections by positioning program benefits, features, and the company's value proposition + Partner with internal teams to resolve all errors and client escalations + Identify and implement changes needed to improve performance + Raise the bar for yourself, your team, and the client **Your background:** + Preferred experience working with Government, NGO, Non-Profit accounts + 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products, and services + Ability to overcome objections effectively to close the sale + History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software + Confidently initiate outbound sales calls + Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting **To be successful working remote in this role, you must:** + Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data + Have the technology to work successfully at home: Check your current speed at ***************** ; ongoing checks once working are required **Compensation:** The wage for this position is **$21.88+ / hour** base with **$35k OTI available** , pursuant to the Pitney Bowes sales incentive plan's terms and conditions. **Our Team:** **SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.** **We will:** - Provide the opportunity to grow and develop your career - Offer an inclusive environment that encourages diverse perspectives and ideas - Deliver challenging and unique opportunities to contribute to the success of a transforming organization - Offer comprehensive benefits globally (PB Live Well (******************************************************* ) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
    $21.9 hourly 11d ago
  • Director of Mobility Performance Marketing

    WEX 4.8company rating

    Remote WEX job

    Who We AreAt WEX, we're not just a payments company-we're a global commerce platform that simplifies the business of running a business. From the fleet vehicles that deliver our goods, to the travel that connects us, to the healthcare that keeps us well, our solutions are quietly powering the world's most essential industries. We thrive on solving complex challenges with innovative technology and a passion for our customers' success. If you're driven to make a tangible impact on a global scale, come build the future of commerce with us.Job SummaryThe Director of Mobility Performance Marketing will be a pivotal leader, responsible for driving the overarching customer marketing strategy and communications for WEX's largest business, our North American Mobility segment. This role requires a strategic thinker capable of defining a top-down approach to customer engagement, with a strong focus on maximizing the value of our existing customer base (the “backbook”) through performance marketing, experimentation at scale, and a disciplined focus on ROI. The Director acts as the central orchestrator, managing a specialized team and defining the optimal downstream channel strategy to achieve our business goals.Key Responsibilities1. Strategic Leadership & Communication Drive and own the multi-year customer marketing strategy and communications to define the portfolio growth initiatives across the North American Mobility segment Develop and implement a top-down strategic approach that aligns customer marketing initiatives with broader business objectives and growth targets Act as the central orchestrator of all customer-facing marketing efforts, ensuring cohesive messaging and seamless execution across functions 2. Performance Marketing & Backbook Management Own the performance marketing strategy specifically focused on the Customer Backbook (existing customer base) Develop sophisticated segmentation strategies with key cross-functional partners to identify and target high-value customer groups for retention, cross-sell, and up-sell opportunities Personalization - proven capability to leverage first and third party data to develop audience and customer level personalization strategies to deliver tailored journeys and value propositions to customers Apply a rigorous ROI lens to all Backbook initiatives, continuously monitoring, analyzing, and optimizing campaigns for maximum return on investment Experimentation - structured experimentation and AB testing discipline (audience, channel, offer, messaging etc.) with demonstrated ability to quickly test, learn and scale insights to deliver efficiencies and ROI 3. Team Management & Channel Strategy Manage, mentor, and lead the dedicated marketing team, fostering an environment of continuous improvement and analytical rigor Define and manage the downstream channel strategy (e.g., email, app, direct mail, SMS) to ensure optimal reach, engagement, and conversion for customer marketing campaigns Command and demonstrate proven competency in utilizing core MarTech capabilities (e.g., CRM, marketing automation, content management systems, analytics platforms) to drive measurable marketing outcomes. Qualifications Bachelor's degree in Marketing, Business, or a related field; MBA preferred 12+ years of progressive experience in Customer Marketing, ideally with deep card portfolio management experience (financial services/technology and mobility experience a plus) Proven track record of developing and executing successful top-down marketing strategies Deep expertise in performance marketing, customer segmentation, and lifecycle marketing Strong analytical skills with an ability to apply an ROI lens to marketing initiatives and translate complex data into actionable strategies. Prior experience managing and mentoring a data-driven or analytical marketing team. Exceptional communication and stakeholder management skills to serve as the orchestrator across various internal teams (Product, Sales, Finance, etc.) The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $158,000.00 - $210,000.00
    $54k-77k yearly est. Auto-Apply 22d ago
  • Fraud Strategist - Transactional Monitoring

    WEX 4.8company rating

    Remote WEX job

    About the Team/Role The Fraud Analytics and Strategy team at WEX is responsible for Financial Crime detection and prevention, focused on optimizing the performance of fraud detection tools and leveraging advanced analytics and a robust risk mitigation framework. The Transactional Monitoring Fraud Strategist plays a key role in contributing to the development and execution of transactional monitoring strategies to detect and prevent fraud across commercial credit products. This position explicitly supports the management and optimization of detection systems focused on spend behavior, merchant risk, velocity controls, and geolocation monitoring. This strategist will collaborate closely with Fraud Investigations, Product, and Analytics teams to assist in designing data-driven rulesets, monitoring fraud trends, and supporting scalable prevention strategies that align with business risk appetite and customer experience goals. This role is expected to deliver data-backed insights in partnership with internal analytics, fraud operations, and engineering teams. Key How you'll make an impact System Management and Optimization Support the management and enhancement of transaction monitoring platforms and detection logic for commercial credit card fraud prevention. Design, test, and deploy rules and risk models to detect a broad range of fraud vectors (e.g., counterfeit, BIN attacks, card-present fraud, cross-border abuse). Contribute to optimizing authorization-level transaction rules to reduce false positives while maximizing fraud capture. Collaborate with Fraud Operations, Engineering, and Vendors to support performance enhancements, system updates, and incident resolution. Strategy and Fraud Policy Development Contribute to the development and refinement of fraud detection policies based on merchant category codes (MCCs), spend patterns, transaction velocity, and geographic risk indicators. Support the incorporation of external threat intelligence, fraud loss trends, and investigative insights into policy decisions. Conduct root cause analysis on fraud cases to continuously improve coverage. Data-Driven Analysis and Reporting Partner with analytics teams to evaluate fraud loss performance, rule efficiency, and alert-to-case conversion rates. Analyze portfolio behavior to identify anomalies, emerging threats, and areas for improvement. Support iterative strategy changes using performance data, business context, and customer impact assessments. Monitor system KPIs, evaluate performance trends, and recommend improvements. Cross-Functional Collaboration Collaborate with Fraud Ops, Engineering, Product, and Vendors to ensure fraud controls are aligned with technical capabilities and business goals. Support system migrations, product expansions, and vendor onboarding efforts from a fraud strategy lens. Participate in stakeholder conversations on fraud risk exposure and mitigation tactics. Build and maintain relationships across Analytics, Product, Engineering, and Fraud Investigations. Early Success Expectations (First 100 Days) Improve capture rate of transaction-based fraud by 3%. Decrease false positive alerts by 3%. Build strong relationships with Fraud Operations, Analytics, and Product teams. Gain a comprehensive understanding of commercial card products and WEX detection architecture. Experience you'll bring Bachelor's or Master's degree in a relevant field (e.g., Data Analytics, Risk Management). 3-5 years of experience in fraud strategy, financial crimes, or transaction monitoring for credit/debit products, preferably in fintech or payments environments. Hands-on experience working with detection rules and systems (e.g., Datavisor, Actimize, Falcon, or similar) is strongly preferred. Solid understanding of fraud vectors in the commercial payments space, including merchant risk and card authorization logic. Good data analysis skills: Proficient in SQL, Tableau, Snowflake, etc.. Proven ability to contribute to building and managing fraud rules and detection policies. Ability to contribute to designing effective risk controls that balance fraud mitigation and customer experience. Good project management, cross-functional communication, and analytical problem-solving skills. Experience in payment networks (e.g., Mastercard, Visa) and knowledge of fraud reporting frameworks is a plus. Experience with machine learning or AI-powered fraud models is preferred. Prior experience in a global payments, fintech, or software-driven organization is a plus. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $68,000.00 - $90,000.00
    $68k-90k yearly Auto-Apply 60d+ ago
  • Customer Service Specialist (Mason, Ohio Office)

    WEX 4.8company rating

    WEX job in Mason, OH

    About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service. Additionally, you will provide guidance to customers via telephone and email. ***This is a Hybrid opportunity and requires in office in our Mason, Ohio office 2 days a week.*** "Pay ranges from $16.50 - $19.50 depending on experience" How You'll Make an Impact Assist customers by answering questions, resolving issues, and providing education on services Answer between 40-60 inbound phone calls per day Navigate and effectively use 10-15 different systems simultaneously Multitask across multiple platforms during each call Deliver clear communication while providing accurate answers and solutions Educate customers on additional options or features accordingly Respond accurately to email inquiries, maintaining proper language, grammar, and spelling Adhere to confidentiality guidelines Conduct thorough research to investigate all inquiries using available reference materials Achieve or exceed established customer service standards and goals Maintain product knowledge and actively participate in ongoing departmental training and education Provide additional training to team members when necessary Experience You'll Bring High School Diploma/GED Proficiency with computers is required Access to high-speed internet via ethernet cable is required Previous exposure managing a steady flow of incoming calls Strong customer service and/or call center background is preferred The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $16.00 - $21.00
    $16.5-19.5 hourly Auto-Apply 12d ago
  • Senior Software Engineer, EnCompass

    WEX 4.8company rating

    Remote WEX job

    About the Team/Role We are seeking a Senior Software Engineer in the WEX Corporate Payments Engineering organization. This role will be a top-tier software engineer to help develop, drive, and execute implementation in an engineering team for the WEX EnCompass platform applications. EnCompass is the customer facing user experience and technical integrations for Corporate Payments customers, including UIs, APIs, webhooks, and data streams. How you'll make an impact: Help develop, drive and execute a long-term vision and strategy for the Corporate Payments cross-cutting and core services. Collaboratively define and implement a comprehensive architectural roadmap for the EnCompass platform, aligning with business objectives, industry best practices, and other Corporate Payments teams. Foster a culture of innovation, collaboration, empowerment, and continuous learning within the engineering teams. Continuously challenge the status quo and implement mechanisms to reduce time-to-market using efficient engineering methods. Collaborate with other Corporate Payments engineering teams to reuse development practices and components to reduce duplication. Experience you'll bring: 4+ years of experience in software engineering Expertise in rapid development and deployment of internal and external services using cloud computing platforms such as AWS or Azure. Experience writing high-quality automation, including well-formed unit, component, and integration tests and an in-depth understanding of the test pyramid. Strong understanding of security and compliance requirements in cloud and data environments. Excellent team-building and dynamic decision-making skills. Ability to deal with ambiguity and thrive in a fast-paced, dynamic environment. Excellent verbal and written communication skills. Preferred Qualifications: Experience building applications in the finance space, such as credit card products, accounts receivables/payables, etc. Experience working with geographically distributed teams The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $120,000.00 - $160,000.00
    $120k-160k yearly Auto-Apply 50d ago
  • Product Manager III, Content Management

    WEX 4.8company rating

    Remote WEX job

    WEX is an innovative technology company leading the way to making it easier to administer employee benefits through engaging solutions and innovative technology. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives. As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Product Manager III to own the execution and delivery of new and/or enhanced products, services and processes associated with our platform services within our Health and Benefits line of business. In this role, you will help deliver market leading solutions and drive execution of the strategic roadmap. Your focus will be to understand the needs of our clients and their employees, as well as key stakeholders within the business, and develop and execute product strategies that deliver modern and scalable platform solutions that provide customer value and grow WEX's leadership position in the marketplace.Location: RemoteExperience You'll Bring 5+ years of Product Management experience within employee benefits, healthcare, insurance, or enterprise content management systems. Proven history of delivering products on API driven architectures (REST/GraphQL, content delivery, webhooks, and integrations). Track record of strong execution skills, with a focus on driving results as well as successfully launching and iterating on products. Deep familiarity with Agile methodologies (e.g., Scrum) and proven ability to collaborate effectively cross-functionally for end to end product delivery. Proven ability to work within 1 to 2 engineering teams and multiple other product teams to prioritize and deliver features within an agile framework. This includes facilitating and/or participating actively in all sprint activities (e.g., writing user stories, planning, refinement, demos) to ensure timely, high-quality delivery. Exceptional analytical and problem-solving skills, with a demonstrated ability to analyze data, identify trends, and use insights to inform product strategy and measure performance Strong written and verbal communication skills, including the ability to translate technical constraints into clear business impacts and the ability to inspire teams around a vision Ability to support various features in parallel, in different stages of maturity and velocity Strong background in designing solutions that delight customer and stakeholders Preferred Experience: Undergraduate degree Direct experience building/managing a modern headless Content Management System (CMS) supporting omnichannel content delivery Strong history of working with platform and infrastructure teams to support scalable, composable, and event-driven systems The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $94,000.00 - $125,000.00
    $94k-125k yearly Auto-Apply 13d ago
  • DHS Senior Executive Assistant/Administrative Assistant II (Must have DHS experience)

    Infinisource Consulting Solutions 3.5company rating

    Cleveland, OH job

    Full-time, Contract Description INFINISOURCE CONSULTING SOLUTIONS (ICS) InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. ICS is seeking an Executive Assistant/Administrative Assistant II to join our team! The individual will provide administrative and program support services to the Department of Homeland Security Federal agency divisions and offices. The individual will perform administrative tasks including but not limited to: Providing Executive/Assistant I support to high level executives, directors or managers. Providing a full range of office and administrative support services duties including managing high level calendar appointments; scheduling meetings; coordinating interviews and conferences; evaluating requests for information, appointments, tasks, and other correspondence; and coordinating responses within established deadlines for high level officials. Organizing and prioritizing action items and serving as a liaison for internal and external offices. Managing business relationships with other program offices, divisions, and stakeholders. Managing logistics, materials, and generating minutes for meetings. Drafting and editing correspondence. Preparing memoranda, talking points, briefing materials, reports, spreadsheets, and other documentation ensuring correct formatting, grammar, and punctuation. Maintaining filing systems and ensuring adherence to Agency guidance for the retention, protection, retrieval, transfer, and disposal of records. Evaluating and assisting in the development of office policies and procedures; assisting in the planning and implementing of office systems, layouts, and equipment distribution; and taking the lead on performing other duties as assigned in support of a range of administrative operations and activities (i.e., special projects, research studies, budget analysis, and other specialized functions). Coordinating travel logistics including securing transportation and overnight accommodations in both domestic, and international locations; coordinating and communicating travel agendas, including the assembly of printed material developed to assist with the individual's and/or teams' objectives as it relates to that travel; and helping to resolve problems related to last minute travel changes or cancellations. Requirements The individual shall have: A minimum of an Bachelor degree A minimum of three (5-8) years of experience performing high-level administrative duties is required; Federal government experience is desired. Knowledge of and experience with systems and/or procedures is desired (i.e., systems include records management, SharePoint or similar information systems, human resource information systems, correspondence systems, travel systems and payroll systems). Ability to communicate in English both orally and in writing. Proficiency in various types of Information Technology resources such as Microsoft Office Suite products. InfiniSource Consulting Solutions (ICS) is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class US Citizenship is required for most positions. InfiniSource Consulting Solutions offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k) retirement plan.
    $36k-50k yearly est. 60d+ ago
  • Territory Sales Manager

    WEX 4.8company rating

    Remote WEX job

    Territory Sales Representative- (Utah, Nevada, California) About the Team/Role As a Territory Sales Representative at WEX, you will play a pivotal role in driving sales and growth for our market-leading payment product. You will be responsible for identifying and securing new accounts for our Fleet Card programs. We are seeking dynamic, results-oriented sales professionals who are adept at generating strong leads, prospecting, and identifying opportunities. The ideal candidate is a proactive communicator with exceptional discovery and presentation skills, along with a strong track record in closing sales. We are looking for individuals who reside near the Utah, Nevada and CA area, but will also cover a multi-state territory. Travel for this role is 50-75%. How you will make an impact: As a "Hunter" in this role, the RSM will take on the primary responsibility of identifying and acquiring new business opportunities within the territory. Key responsibilities include: Consistently meet or exceed monthly KPIs (net cards, gallons, revenue) Develop a strategic plan for territory expansion in collaboration with your sales manager Self-generate leads and build a robust pipeline of fleet opportunities Maintain accurate records in Salesforces Demonstrate exceptional discovery and presentation skills Experience you'll bring 3-5 years of outside sales experience with a proven track record in client acquisition and relationship building Demonstrated consistent quota performance in a business-to-business sales environment Ability to sell against the competition Strong prospect-channel identification, development, and qualification skills High degree of territory management capability, including a multi-state territory Willingness to travel via air or vehicle Successful completion of a background investigation Preferred Qualifications Bachelor's Degree preferred Comfortable with professional written and verbal communication at all levels from front line to C Level contacts Commitment to teamwork within the sales organization Strong forecasting and pipeline management skills - will be required to maintain a prospect database on designated software (Prior Salesforce experience a plus) Industry knowledge in fleet management and or commercial payments Goal-focused, self-motivated, creative, flexible and adaptable to new situations Ability to work with minimal supervision while maintaining focus and productivity to meet deadlines Strong relationship management skills Strong time management skills Previous work or consultation with fleet a plus Base Salary: $56,000-$75,000 + Uncapped OTE Commission-based role with an OTE of $100,000+ The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. For more information on your benefits and total rewards package, visit WEXNet. Salary Pay Range: $56,000.00 - $75,000.00 Management Level: Intermediate Professional The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $56,000.00 - $75,000.00
    $56k-75k yearly Auto-Apply 19d ago

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WEX may also be known as or be related to WEX, WEX Inc, WEX Inc., Wex, Wex Inc. and Wex Inc. (nyse: Wex).