Customer Service Specialist
Customer service specialist job at WEX
About the Team/Role
The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service. Additionally, you will provide guidance to customers via telephone and email.
How You'll Make an Impact
Assist customers by answering questions, resolving issues, and providing education on services
Answer between 40-60 inbound phone calls per day
Navigate and effectively use 10-15 different systems simultaneously
Multitask across multiple platforms during each call
Deliver clear communication while providing accurate answers and solutions
Educate customers on additional options or features accordingly
Respond accurately to email inquiries, maintaining proper language, grammar, and spelling
Adhere to confidentiality guidelines
Conduct thorough research to investigate all inquiries using available reference materials
Achieve or exceed established customer service standards and goals
Maintain product knowledge and actively participate in ongoing departmental training and education
Provide additional training to team members when necessary
Experience You'll Bring
High School Diploma/GED
Proficiency with computers is required
Access to high-speed internet via ethernet cable is required
Previous exposure managing a steady flow of incoming calls
Strong customer service and/or call center background is preferred
All offers are contingent upon successful completion of a background check and drug screening. WEX is an Equal Opportunity Employer, welcoming Veterans and individuals with disabilities.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Auto-ApplyAssociate, Client Operations II
Houston, TX jobs
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Client Operations II to join our Structured Debt Client Platform team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
Support clients in addressing moderately complex operational and technical issues and ensure requests are executed.
Provide clients information related to BNY Mellon products and services representing multiple lines of business and geographies and direct them to the appropriate resources, as needed.
Monitor client inquiries, resolve non-routine issues, escalate complex issues as needed, and participate in internal activities to improve the client experience.
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience.
3-5 years of total work experience preferred.
Experience in an operational area and/or client services preferred.
Ability to apply intermediate problem solving skills, experience, and judgment to analyze information and deliver high quality service.
May have people management responsibilities in some geographies and provide guidance to less experienced team members.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Associate, Client Processing I
Houston, TX jobs
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Client Processing I to join our Loans Enablement Operations team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
Perform routine and non-routine client service and transactional support functions
Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
Process account related transactions per scheduled events/client authenticated direction
Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required
0-3 years of total work experience is preferred
Experience in brokerage processing is preferred
Applicable local/regional licenses or certifications as required by the business
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Customer Service Specialist
Middletown, CT jobs
LHH Recruitment Solutions is seeking a Customer Service Specialist to join our client's client relations team. The Customer Service Specialist provides comprehensive client service and support to clients of a global custodian firm. This role involves resolving inquiries, offering guidance, executing instructions, and ensuring clients receive personalized and attentive service. The ideal candidate will possess strong communication skills, financial acumen, and a commitment to delivering exceptional service to high-net-worth individuals and families.
Location: Hartford, CT
Shifts: 8AM EST - 5PM EST / 10AM EST - 7PM EST
Key Responsibilities:
Process shareholder requests accurately and efficiently, including purchases, redemptions, exchanges, and account updates.
Assist clients in completing required documentation for account transactions and ensure compliance with regulatory requirements.
Investigate and resolve customer issues or discrepancies related to account transactions, shareholder records, and transfer agency processes.
Educate clients on transfer agency procedures, policies, and regulations to facilitate smooth transactions and ensure client understanding.
Respond to client inquiries regarding retirement plan payments, including periodic and non-periodic payments.
Assist clients with understanding their payment options, including lump sum distributions, death benefits, rollovers, and loan withdrawals.
Reprint tax forms, verify current record information, and send change request forms to participants as requested.
Respond to customer inquiries via phone regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Deliver first-class inbound client service as part of our Fund Services operations.
Communicate complex information clearly and professionally, both verbally and in writing.
Resolve client issues or provide alternative solutions, addressing client friction points.
Maintain outstanding client service through NPS and other metrics, ensuring a best-in-class experience.
Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations.
Qualifications:
High School Diploma or Equivalent
At least 2+ years of previous customer service experience, in the global financial services industry with exposure to treasury management and benefit distribution a must.
Experience in brokerage operations, accounting, finance, economics, investment banking, or capital markets along with benefits distribution.
Strong communication skills, both verbal and written.
Exceptional analytical and problem-solving skills with attention to detail.
Strong team player mindset with the ability to excel individually and collaboratively.
Experience with Microsoft Office, including MS Excel and MS Word.
Pay Details: $18.00 to $27.00 per hour
Search managed by: Daniel Segarra
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
After Care Customer Service Representative
Pleasant Garden, NC jobs
LHH is partnering with a client in Greensboro searching for a contract-to-hire Aftercare Customer Service Representative to join their team due to growth! This role will be onsite M-F 8-5 and paying $20/hr. Responsibilities:
Answer incoming calls from customers regarding product information, services provided, existing accounts, warranties, etc.
Schedule service, repair, or maintanance appointments
Act as point of contact to troubleshoot for customers experiencing issues with unit/account
Collect payment following service
Document all customer interactions to share with Technicians as needed
Qualifications:
Must have strong communication and problem-solving skills
Ability to multi-task and prioritize duties
Prior customer service experience required, experience working with Technicians for service preferred
If you are interested in this role, please apply at ************
Pay Details: $20.00 per hour
Search managed by: Kaitlyn Pruitt
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Care Advocate - 245013
Dallas, TX jobs
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts
Start date - January 5th
Responsibilities:
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
Assist members with finding a provider in network for surgeries
Assist with scheduling procedures
Handle inbound and outbound calls
Send referrals
Confirm appointments with patients and provider offices
Taking information from members and logging this correctly into the CRM system
Assist with booking travel
Coordinate follow up appointments
Call provider offices to request medical records
Qualifications:
Bachelor's or Associate's Degree required
Exceptional customer service skills
Ability to commute to and work in the Dallas office daily
Ability to work in a fast paced environment
Empathetic
Preferred Qualifications:
Healthcare experience
Logistics & Customer Service Representative
New York, NY jobs
Job Type: Full-Time | Contract or Permanent (based on client need) Industry: Logistics | Supply Chain | Customer Support LHH RecruitmentSolutions is currently seeking a Logistics & Customer Service Representative on behalf of our client. This role is ideal for candidates with strong communication skills and a background in coordinating transportation, resolving customer issues, and supporting end-to-end order and delivery processes.
Key Responsibilities
Enter and maintain customer orders and shipping information with accuracy
Coordinate deliveries, shipments, and transportation routes to ensure on-time arrival
Serve as liaison between customers, distributors, and freight/logistics partners
Track purchase orders and resolve service or delivery conflicts
Maintain updated records of deliveries, damage reports, and service adjustments
Benchmark carrier rates and support cost-efficient route planning
Assist the sales team with customer invoicing and support documentation
Monitor logistics KPIs and support the logistics budget process
Ensure compliance with logistics regulations and internal documentation standards
Support ad hoc logistics and customer service projects as needed
Qualifications
2+ years of experience in logistics, transportation coordination, or customer service
Experience working with freight carriers, 3PLs, and distributor networks
Strong organizational and problem-solving skills
Excellent communication skills and customer-first mindset
Proficiency in Microsoft Excel and logistics software/tools
Ability to work cross-functionally with sales, finance, and operations teams
Detail-oriented and capable of managing multiple priorities in a fast-paced environment
Work Environment
Onsite or hybrid work schedule depending on client site
Collaborative logistics and operations team
Reports to the Operations Manager
To Apply:
Apply directly through this job board posting or submit your resume to *********************
Pay Details: $50,000.00 to $55,000.00 per year
Search managed by: Renee Walker
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Logistics & Customer Service Representative
New York, NY jobs
Job Type: Full-Time | Contract or Permanent (based on client need) Industry: Logistics | Supply Chain | Customer Support LHH RecruitmentSolutions is currently seeking a Logistics & Customer Service Representative on behalf of our client. This role is ideal for candidates with strong communication skills and a background in coordinating transportation, resolving customer issues, and supporting end-to-end order and delivery processes.
Key Responsibilities
Enter and maintain customer orders and shipping information with accuracy
Coordinate deliveries, shipments, and transportation routes to ensure on-time arrival
Serve as liaison between customers, distributors, and freight/logistics partners
Track purchase orders and resolve service or delivery conflicts
Maintain updated records of deliveries, damage reports, and service adjustments
Benchmark carrier rates and support cost-efficient route planning
Assist the sales team with customer invoicing and support documentation
Monitor logistics KPIs and support the logistics budget process
Ensure compliance with logistics regulations and internal documentation standards
Support ad hoc logistics and customer service projects as needed
Qualifications
2+ years of experience in logistics, transportation coordination, or customer service
Experience working with freight carriers, 3PLs, and distributor networks
Strong organizational and problem-solving skills
Excellent communication skills and customer-first mindset
Proficiency in Microsoft Excel and logistics software/tools
Ability to work cross-functionally with sales, finance, and operations teams
Detail-oriented and capable of managing multiple priorities in a fast-paced environment
Work Environment
Onsite or hybrid work schedule depending on client site
Collaborative logistics and operations team
Reports to the Operations Manager
To Apply:
Apply directly through this job board posting or submit your resume to *********************
Pay Details: $50,000.00 to $55,000.00 per year
Search managed by: Renee Walker
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Call Center Representative
New York, NY jobs
"Recent Call Center Representative and Bilingual is a must"
Note: It's an on site job role, Best suited candidates will be contacted to discuss further about the job role.
Job Details:
Job Title: Call Center Representative (Onsite, Bilingual)
Location: New York, NY, 10004
Duration: 3 Months (Contract Assignment)
Schedule: 11:00 AM-07:00 PM M-F (some Saturdays (8-4) as well)
Job Summary:
Customer Service Professional who handles incoming and/or outgoing calls. (Extensive)
Job Responsibilities:
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
-Other assignment as necessary.
-Extensive phone experience and computer literate.
Skills:
-Recent Two (2) years of experience and Bilingual (Spanish or any).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs.
-Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education:
-High School Diploma or general education degree (GED).
EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Customer Service Representative
Hillsborough, CA jobs
LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector.
This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today!
Responsibilities:
· Receiving a high volume of incoming phone calls
· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
· Interacting with customers to provide information in response to inquiries about accounts, products, and services.
· Making outbound phone calls
· Perform other tasks and functions as assigned to provide support to other team members and internal departments
Qualifications:
· Experience working within a customer service or call center environment preferred
· High school diploma
· Ability to work independently and as part of a team
· Personable, proactive, and able to work in a fast-paced environment
Skills:
· Strong attention to detail
· Ability to effectively multitask
· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook
Experience:
· 2 - 4 years of recent Customer Service experience
Work Hours:
8:00am - 5:00pm, 40 hours per week
To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
Pay Details: $20.00 to $23.00 per hour
Search managed by: Tyler Panos
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Glendale, CA jobs
LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector.
This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today!
Responsibilities:
· Receiving a high volume of incoming phone calls
· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
· Interacting with customers to provide information in response to inquiries about accounts, products, and services.
· Making outbound phone calls
· Perform other tasks and functions as assigned to provide support to other team members and internal departments
Qualifications:
· Experience working within a customer service or call center environment preferred
· High school diploma
· Ability to work independently and as part of a team
· Personable, proactive, and able to work in a fast-paced environment
Skills:
· Strong attention to detail
· Ability to effectively multitask
· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook
Experience:
· 2 - 4 years of recent Customer Service experience
Work Hours:
8:00am - 5:00pm, 40 hours per week
To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
Pay Details: $20.00 to $23.00 per hour
Search managed by: Tyler Panos
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Glendale, CA jobs
LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector.
This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today!
Responsibilities:
· Receiving a high volume of incoming phone calls
· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
· Interacting with customers to provide information in response to inquiries about accounts, products, and services.
· Making outbound phone calls
· Perform other tasks and functions as assigned to provide support to other team members and internal departments
Qualifications:
· Experience working within a customer service or call center environment preferred
· High school diploma
· Ability to work independently and as part of a team
· Personable, proactive, and able to work in a fast-paced environment
Skills:
· Strong attention to detail
· Ability to effectively multitask
· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook
Experience:
· 2 - 4 years of recent Customer Service experience
Work Hours:
8:00am - 5:00pm, 40 hours per week
To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
Pay Details: $20.00 to $23.00 per hour
Search managed by: Tyler Panos
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
After Care Customer Service Representative
Whitsett, NC jobs
LHH is partnering with a client in Greensboro searching for a contract-to-hire Aftercare Customer Service Representative to join their team due to growth! This role will be onsite M-F 8-5 and paying $20/hr. Responsibilities:
Answer incoming calls from customers regarding product information, services provided, existing accounts, warranties, etc.
Schedule service, repair, or maintanance appointments
Act as point of contact to troubleshoot for customers experiencing issues with unit/account
Collect payment following service
Document all customer interactions to share with Technicians as needed
Qualifications:
Must have strong communication and problem-solving skills
Ability to multi-task and prioritize duties
Prior customer service experience required, experience working with Technicians for service preferred
If you are interested in this role, please apply at ************
Pay Details: $20.00 per hour
Search managed by: Kaitlyn Pruitt
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
After Care Customer Service Representative
Gibsonville, NC jobs
LHH is partnering with a client in Greensboro searching for a contract-to-hire Aftercare Customer Service Representative to join their team due to growth! This role will be onsite M-F 8-5 and paying $20/hr. Responsibilities:
Answer incoming calls from customers regarding product information, services provided, existing accounts, warranties, etc.
Schedule service, repair, or maintanance appointments
Act as point of contact to troubleshoot for customers experiencing issues with unit/account
Collect payment following service
Document all customer interactions to share with Technicians as needed
Qualifications:
Must have strong communication and problem-solving skills
Ability to multi-task and prioritize duties
Prior customer service experience required, experience working with Technicians for service preferred
If you are interested in this role, please apply at ************
Pay Details: $20.00 per hour
Search managed by: Kaitlyn Pruitt
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
New York, NY jobs
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
Customer Service Representative
Chicago, IL jobs
About the Job:
Job Title: Bilingual Spanish/English-Loyalty Services Representative
Duration: 6 Months (CTH)
No. of Positions: 1
SKILLS
•Provide a needs analysis assessment for what a policyholder may need
• Strong verbal and written skills
• Ability to partner with others to resolve issues resulting in service or claim related issues
• Ability to utilize critical thinking skills
EDUCATION AND EXPERIENCE
• High School Required; bachelor's degree preferred
• Minimum 1 year previous contact center experience
• Previous Retention skills within a contact center environment preferred
• Previous sales experience a plus
• Licensed to sell health/life Insurance a plus
Customer Service Representative - Producer Services
Des Plaines, IL jobs
Are you a problem-solver who thrives in a fast-paced environment? Do you enjoy helping others and making complex processes simple? We're looking for a Bilingual Producer Service Center Representative to support our internal agents and partners with professionalism, empathy, and expertise.
What You'll Do
Serve as the go-to resource for internal agents, brokers, and field leaders-answering questions and resolving issues quickly and accurately.
Handle a variety of inquiries, including:
Policy & Underwriting: Why hasn't a policy cleared? What's missing?
Technology: Troubleshoot enrollment system issues.
Licensing, Billing & Compensation: Provide clear answers and guidance.
Research and resolve issues during the call, asking the right questions to get to the root of the problem.
Manage 30-40 calls per day during peak season, with call times ranging from 5-35 minutes.
Communicate professionally via phone and email, ensuring every interaction is positive and productive.
What We're Looking For
Must-Have Skills:
Bilingual in Spanish and English (verbal, written, and reading)
Strong communication and problem-solving skills
Basic computer skills and ability to learn new systems quickly
High School Diploma or GED
Preferred Skills:
2+ years in a contact center environment
Insurance knowledge or licensing experience
Familiarity with Microsoft Office Suite
Soft Skills:
Calm under pressure and adaptable to change
Detail-oriented with strong organizational skills
Ability to work independently and as part of a team
Friendly, professional demeanor
Job Type & Location
This is a Contract position based out of Rosemont, IL.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Rosemont,IL.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
Schaumburg, IL jobs
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where resourcefulness and problem-solving are key? If so, we have the perfect opportunity for you!
We're seeking a Customer Support Representative to join our dynamic team. In this role, you'll be the backbone of our account support operations-handling everything from email and phone inquiries to resolving complex issues for drivers and internal stakeholders. Your professionalism and ability to think creatively will make a real impact every day.
What You'll Do
Serve as the primary support for account managers who oversee fleet operations.
Assist with vehicle ordering and provide top-notch customer service for drivers and clients.
Manage high-volume email and case inquiries, ensuring accurate documentation in real time.
Handle unique challenges-whether it's helping a driver with an impounded vehicle or guiding them through future service needs.
Make outbound follow-up calls and maintain clear, professional communication.
Utilize internal systems (CARE) to track and resolve issues efficiently.
Perform data-related tasks such as creating vehicle selectors, processing billing changes, generating reports, and updating driver information.
Use Excel functions (including VLOOKUP and basic pivot tables) to organize and analyze data.
What We're Looking For
2+ years of office-based customer service experience
Strong written and verbal communication skills
Professional presence for virtual meetings (via Teams)
Proficiency in MS Office Suite (Outlook, Word, Excel)
Ability to multitask across multiple databases and monitors
High school diploma or equivalent
Typing speed of at least 40 WPM
Experience with Salesforce CRM preferred
Key Skills
Customer Service | Data Entry | Problem Solving | Microsoft Office | Email Communication | Salesforce CRM | Excel (VLOOKUP, Pivot Tables)
Why You'll Love This Role:
You won't just be answering calls-you'll be solving problems, building relationships, and making a difference for drivers and stakeholders. If you're resourceful, detail-oriented, and thrive on helping others, this is your chance to shine.
Ready to join a team that values your expertise and professionalism? Apply today!
Job Type & Location
This is a Contract position based out of Schaumburg, IL.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Schaumburg,IL.
Application Deadline
This position is anticipated to close on Dec 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Supply Center Specialist
Dallas, TX jobs
Supply Center Specialist
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite
Work Hours: 26 Hours per week
Pay Range: $20.00 - $22.00 per hour
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As the global leader in serving the field of science, our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier, cleaner, and safer. Our client's global team is committed to delivering an unparalleled blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under their industry-leading brands.
Summary
The Supply Center Specialist supports a scientific retail environment by ensuring optimal inventory availability, maintaining merchandising standards, and delivering an excellent on-site customer experience. The role acts as the primary contact for the Customer Supply Center, ensuring researchers and lab staff have immediate access to essential laboratory supplies while maintaining compliance, safety, branding, and operational efficiency.
Other Sites to Visit:
2501 S State Hwy 121Lewisville, TX
3033 Irving Blvd, Dallas, TX
1355 River Bend Dr, Dallas, TX
5901 Forest Park DR., Dallas, TX
Responsibilities
Deliver exceptional customer service and build strong relationships with scientists, lab managers, and procurement teams.
Oversee daily inventory management: receiving, unpacking, restocking, rotating, and auditing products.
Maintain merchandising, branding, and compliance standards within the Supply Center.
Identify new product opportunities; support promotional activities, product shows, and engagement events.
Communicate customer feedback, trends, and competitive insights to commercial teams.
Use internal systems (e.g., Supply Center Management System) to manage orders, track usage trends, and ensure timely replenishment.
Analyze purchasing trends to identify growth and market-share opportunities.
Assist in organizing product seminars, shows, and other promotional events.
Complete all required training.
Support onboarding and training of new Supply Center Service Representatives.
Perform additional duties as assigned.
Required Skills
High school diploma or a Bachelor's degree in a science discipline.
Minimum 1 year of experience in customer service, retail, sales, R&D, or a related field.
Experience with life science inventory or life science inventory management is mandatory.
Experience supporting scientific customers or lab environments.
Experience assisting with events, seminars, or product demonstrations.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Customer-centric mindset with the ability to understand and respond to requirements quickly.
Ability to anticipate site needs and develop solutions.
Strong sense of urgency and proactive attitude.
Willingness to travel daily between account locations.
Ability to lift up to 15 lbs and stand for extended periods.
Innovative mindset; willingness to challenge the status quo.
Resilient, optimistic, and adaptable to change.
Comfortable trying new approaches and learning from setbacks.
Strong collaboration and team-oriented attitude.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
VIP Customer Advocate
Customer service specialist job at WEX
About the role/team:
The role of VIP Customer Advocate is to provide an elevated level of service and support to Chevron's high-value accounts, identify ways for them to maximize the value of the program, and ensure the retention, growth, and customer satisfaction of these accounts.
How you will make an impact:
Responsible for implementing retention strategies to retain our top accounts, including identifying early attrition indicators.
Serves as a relationship manager to high-value customers during and after the sales process to drive loyalty.
Acts as a single point of customer contact to coordinate resolution of service incidents and escalation of technical issues.
Engages with customers through the customer lifecycle, including implementation, helping them with solutions, or putting a product into use.
Assists with problem resolution and escalation whenever necessary, ensuring the program works smoothly to minimize disruption for the fleet.
Generates non-fuel revenue from assigned accounts, including upselling and cross-selling of related products.
Collaborates with sales and support groups to identify opportunities to maximize efficiencies for the customer.
Uses in-depth knowledge of client, the industry, and WEX product knowledge to drive and increase adoption and customer utilization of products.
Helps create customized reporting that may not be easily accessible to Fleet Managers to ensure they have the necessary data to manage their fleets.
Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement.
Serves as a liaison between the customer and WEX to advocate for the customer by relaying issue trends or process improvement recommendations.
Utilizes customer fueling data to identify opportunities to encourage and drive customer fueling at Chevron sites.
Leverages relationships to help us achieve team retention, account growth, and revenue goals.
Experience you will bring:
High school diploma or equivalent required. Customer Service and/or Sales related continued education desired.
5+ years of customer service, account management, or sales-related experience required.
Preferred Qualifications
Demonstrated ability to approach account management with a growth and sales-oriented perspective.
Proficient in Excel, with the ability to quickly analyze and understand customer fueling data
Experience working in Siebel, PeopleSoft, Salesforce, and Gmail
Proven ability to solve complex problems and handle escalated customer issues.
Excellent communication skills; written and verbal
Demonstrated negotiation skills
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $57,000.00 - $75,000.00
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