Sr. Director, Product Management, Service Experience
WEX Inc. 4.8
WEX Inc. job in Portland, ME
WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.
As we lean into our mission to "simplify the business of running a business", WEX is looking to simplify and reimagine experiences, particularly the customer experience. Our success is built on a foundation of trust, innovation, and an unwavering commitment to solving user problems. The Service Experience team is the backbone of this mission, responsible for building the intelligent, scalable, and empathetic platform that powers every customer interaction. We are looking for an experienced and visionary Senior Director of Product Management to redefine what best-in-class service looks like in the age of AI. You will be responsible for the strategic direction and execution of the product roadmap for all our customer service and support platforms. This is a highly influential role that sits at the intersection of product management, engineering, operations, and data science.
You will lead a talented team of product managers to build and optimize the tools our support agents use daily and the automated systems our customers interact with. Your primary mandate is to drive a step-change in our service quality, efficiency, and customer satisfaction by deeply integrating artificial intelligence and machine learning into every facet of our service ecosystem. You will not just manage a portfolio of products; you will architect the future of our company's relationship with its customers.
What you'll do:
* Define the Vision & Strategy: Develop and champion a compelling, long-term product vision and strategy for the entire service experience, from customer self-service portals to agent-facing CRMs and AI-powered support tools.
* Lead AI Integration: Serve as the subject matter expert on applying AI/ML to service operations. Drive the development of intelligent automation, including chatbots, virtual assistants, agent-assist tools, predictive routing, and automated ticket classification.
* Build and Mentor a High-Performing Team: Lead, hire, and mentor a team of product managers, fostering a culture of innovation, accountability, and continuous improvement. Provide guidance on career development and product craft.
* Drive Program Management Excellence: Implement and oversee a robust program management framework to ensure the timely delivery of complex, cross-functional initiatives. Manage the entire product lifecycle from ideation and strategic planning to launch and post-launch optimization.
* Champion Cross-Functional Collaboration: Partner closely with leaders in Engineering, Design, Data Science, and Customer Support Operations to ensure alignment, seamless execution, and the delivery of cohesive, high-impact solutions.
* Be Data-Obsessed: Define and analyze key performance indicators (KPIs) and metrics to measure the impact of your products. Use data to identify opportunities, drive decision-making, and report on progress to executive leadership.
* Executive Communication: Clearly articulate your team's vision, strategy, and roadmap to senior leadership and stakeholders across the company, ensuring buy-in and driving excitement for your initiatives.
How you'll engage:
* Strategic Mindset: Seek to understand WEX's corporate strategy, the competitive environment and market trends and how our products can create value, and proactively identify opportunities for WEX to lead the market through its developer platform.
* Customer Obsessed: Deeply understand our customers' needs through customer empathy, data and prioritize work, translating deep developer insights into innovative platform capabilities.
* Results Focused: Leverage data to understand how the product is performing and prioritize work, demonstrating clear contributions to WEX's strategic goals and financial performance.
* Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
* Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate, serving as a go-to expert and strategic advisor for API and platform initiatives.
* Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset, and is recognized as a subject matter expert both internally and externally.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $199,000.00 - $265,000.00
$199k-265k yearly Auto-Apply 60d+ ago
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Portfolio Manager, WEX Venture Capital
WEX 4.8
WEX job in Portland, ME
About Team / Role
WEX Venture Capital is the global venture capital arm of WEX Inc., a global financial technology company that provides payment processing, information management, and fleet card payment solutions to businesses of all sizes, including over 19 million commercial vehicles. The mission of WEX Venture Capital is to position WEX to succeed in the most compelling emerging areas around our business, across mobility and B2B payments. We invest in startups with new technology and business models and then create new partnerships with WEX that pull WEX into new areas, while using our scale to accelerate the success of the companies we support.
We are seeking a full-time Portfolio Operations Manager, WEX Venture Capital. The ideal candidate is highly motivated to drive portfolio support and fund operations so we can maximize the value we can create for our portfolio companies. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry.
How you'll make an impact
Create an innovative playbook for how to translate WEX's technology, global customer base and channel partnerships into strategic value for new and existing portfolio companies
Drive strategic partnerships and integrations for WEX's portfolio companies across WEX, from scoping through implementation and measurement
Communicate progress about WEX's portfolio companies to WEX's global employee base to generate new product and commercial opportunities that can help our portfolio companies grow
Craft partnerships and awareness of WEX Venture Capital within the electric mobility and fleet software ecosystems, including with venture capitalists, startups, accelerators, and incubators
Collaborate cross-functionally to support WEX's commercial and product teams with ongoing partnership efforts
Analyze performance for WEX's investments to drive decision-making and reporting
Assist in creating and presenting reporting memos and decks for WEX's executive leadership team and board of directors
Develop a vision for how to support the continued growth and success of our portfolio companies beyond WEX
Experience you'll bring
Bachelor's Degree with 10+ years of experience in venture capital platform or operations roles, VC/accelerator program management, or sales, operations, or community roles at a high-growth startup.
High autonomy (we are a small but mighty team) with a track record of ideating and executing cross-functional projects and partnerships across a global, matrixed organization
Superior organizational, relationship-building, and communication skills with the ability to prepare executive-facing materials and work with stakeholders across WEX and our portfolio companies
Experience in managing multiple tasks under timelines with shifting priorities
Deep interest in both the climate technology industry and the venture-backed startup ecosystem
Entrepreneurial mindset and passion for building alongside founders, up for the challenge of helping them collaborate with a global organization
You should expect
A collaborative and intellectually-stimulating working environment
The opportunity to engage with various stakeholders across the business
Mentorship from leaders across WEX, including: venture capital, corporate development, finance, strategy, product, marketing, general managers, executive leadership, and sales teams across the US and Europe
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $113,000.00 - $150,000.00
$113k-150k yearly Auto-Apply 52d ago
Administrative Assistant II
WEX 4.8
WEX job in Portland, ME
About Team / Role
We are seeking a highly organized and motivated Administrative Assistant to provide comprehensive support to our Digital Leadership team at WEX. This role requires a proactive individual with exceptional communication and interpersonal skills, a strong ability to prioritize tasks, and a keen eye for detail. This position is based in office at our Corporate Headquarters in Portland, ME.
How you'll make an impact
Executive Support:
Manage calendars for the SVPs and VPs, scheduling meetings, appointments, and travel arrangements.
Prepare and edit correspondence, presentations, and reports.
Maintain confidential files and records.
Coordinate and manage expenses and reimbursements.
Provide general administrative support, including ordering supplies, and coordinating maintenance requests.
Event Coordination:
Assist with the planning and execution of in-person events for the Dallas hub, including team meetings, client events, and company-wide gatherings.
Assist with the planning and execution of off-site events/meetings for the DLT supported
Coordinate event logistics, such as venue selection, catering, and A/V equipment.
Manage event registration and communication with attendees.
Provide on-site support during events.
Track event budgets and expenses.
Experience you'll bring
Proven experience as an administrative assistant or in a similar role with strong executive presence.
Strong organizational and time management skills with the ability to prioritize tasks effectively.
Excellent written and verbal communication skills.
Proficiency in Google Suite.
Ability to work independently and as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.
Experience with event planning and coordination is a plus.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $23.50 - $27.50
$23.5-27.5 hourly Auto-Apply 9d ago
Field Service Technician (Remote - Portland, ME)
Pitney Bowes 4.2
Portland, ME job
**At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.** We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.**
We actively look for prospects who:
- Are passionate about client success.
- Enjoy collaborating with others.
- Strive to exceed expectations.
- Move boldly in the quest for superior and best in market solutions.
**Job Description:**
As a **Field Service Technician** with **Pitney Bowes,** you will be a trusted technical expert and the face of our industry‑leading SendTech solutions. Your work directly enhances the client experience, strengthens long‑term relationships, and keeps essential mailing and shipping operations running smoothly across a diverse customer base.
This is a **remote, field‑based role** with your primary service area located within **45 Minutes of Portland, Maine** . **Occasional travel outside this radius may be required. This is a field-based role requiring a central proximity of PortlandMaine. No relocation assistance offered.**
**Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).**
You will enjoy a **consistent Monday-Friday** schedule aligned with traditional business hours, with overtime opportunities available.
We offer a competitive wage of **$24.75 per hour** . In addition, this role includes a **10% incentive** on any service or parts sales you present to clients-giving you the opportunity to increase your earnings through your expertise and client rapport.
**What You will Do**
In this role, you will combine technical skills, customer service, and independent problem‑solving to support our full suite of mailing and shipping technologies-from Inserters to Smart Lockers. You will:
+ Delivering exceptional customer service that drives client satisfaction, retention, and trust.
+ Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks.
+ Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use.
+ Manage a multi‑zip‑code territory within **45 Minutes of Portland, Maine** , with up to 80% driving time.
+ Use hand tools and small power tools to perform repairs, maintenance, and installations.
+ Maintain a safe, clean, and professional work environment always.
This role is ideal for someone who enjoys autonomy, variety, and hands‑on technical work while interacting directly with customers.
**What You Bring - You will thrive in this role if you:**
+ Enjoy working with and repairing mechanical or electrical components.
+ Are comfortable with significant driving time and working independently in the field.
+ Are motivated by the opportunity to earn additional income through service and parts sales.
+ Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods.
+ Have a valid driver's license, clean driving record, and reliable transportation.
+ Are familiar with Windows, PCs, and basic networking (preferred)
+ Have experience with automated or electro‑mechanical equipment (preferred)
**Who We Are - Pitney Bowes SendTech Solutions**
Pitney Bowes SendTech Solutions provides innovative physical and digital mailing and shipping technologies to small businesses, enterprise clients, government agencies, and retail organizations worldwide. Our solutions simplify the sending, tracking, and receiving of letters, parcels, and flats-helping clients operate more efficiently and cost‑effectively.
**Technology You will Support.**
You will work hands‑on with a range of advanced mailing and shipping systems, including:
+ **SendPro Series C&P - Automates envelope insertion.**
+ **DI2000 - Streamlines mail opening and document creation.**
+ **Smart Lockers - Secure, modern parcel handling**
+ **SendPro MailCenter - Mailing & shipping postage meter**
+ **PitneyShip Cube - Compact, intelligent shipping solution**
These systems are designed to enhance productivity by automating key tasks such as envelope insertion, mail opening, document creation/printing, and office document shredding.
+ **SendPro MailCenter- Mailing & Shipping Postage Meter**
+ **PitneyShip Cube**
+ **Smart Lockers**
**We will:**
- Provide the opportunity to grow and develop your career
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally (PB Live Well (******************************************************* )
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
$24.8 hourly 60d+ ago
Data Center Operations Technician 2
WEX 4.8
WEX job in Portland, ME
About the Team/Role Data Center Operations Technician: Supports hardware and software installation, configuration, operation and ongoing maintenance of the computer/data center. Operates, monitors and performs basic troubleshooting of equipment, networks, and data processing/batching; assists with logging and documentation of equipment and processes. Responsibilities may also include cabling, racking and server installations.
How you'll make an impact
Monitors Authorization, Online and Web Services applications; triages and escalates issues to Manager as appropriate;
Monitors and assists in failovers, Disaster Recovery Tests, Authorization swings, maintenances and releases as required and provide ongoing communication to both Technical Services teams and IT - Operations teams during times of outage or service impact.
Monitors infrastructure components (e.g., networks, servers, storage, databases) to ensure availability; triages and escalates issues to Manager as appropriate
Monitors and executes batch schedules to ensure compliance with customer SLAs; triages and escalates issues to Manager as appropriate
Performs ITSM Management and works Operations tickets as needed, including but not limited to opening, monitoring, updating, escalating and closing incident, problem and change tickets.
Performs all duties within the IT System Management framework (processes, standards, tools)
Ensure communication to the IT Operations Manager regarding incidents that impact the Partner.
Other assigned duties as required
Experience you'll bring
Technical Aptitude
Knowledge in IT System Management processes & tools; ITIL Certification a plus
Knowledge of Network & Data Center Operations tools including, but not limited to, Scheduling, Monitoring, Ticketing
Excellent problem isolation, analysis and resolution skills.
Working knowledge of ITIL process and supporting procedures.
Able to work with people in other countries and time zones (flexibility in work hours)
Understands implications of work and makes recommendations for solutions
Exceptional interpersonal and customer service skills with the ability to ascertain information and maintain dialogue with multiple teams as to the status of a particular issue.
Ability to effectively and calmly operate within a complex and changing environment.
Well organized and has the ability to properly manage individual workload.
Should possess a strong work ethic and a desire for a variety of challenges.
Preferred Qualifications
Experience with BMC Control^M scheduler.
Experience with FTP, SFTP, and TLS processes.
Knowledge of Microsoft Windows Server and Linux systems.
Knowledge of database technologies, SAN storage, and networks.
Knowledge of Cloud Operations Model
AI experience
Ability to solve problems quickly in order to get systems back online for customers; ability to perform root cause analysis and develop solutions to prevent problems from recurring.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $21.00 - $28.00
$21-28 hourly Auto-Apply 18d ago
Sr. UX Designer, Incubator
WEX 4.8
WEX job in Portland, ME
Sr UX Designer - Shape the Future of AI-Integrated Experiences
At WEX, we're not just a payments and technology company-we're pioneers on a mission to simplify the business of running a business. Through innovation and cutting-edge technologies, including AI, we empower our customers to focus on what they love most.
We're seeking an experience designer who combines strategic vision with hands-on craft-a design leader who thrives at the intersection of AI experimentation, customer empathy, and product innovation. You'll help define and deliver transformative, human-centered, AI-integrated experiences that anticipate real customer needs and unlock new forms of value.
What you will do:
Collaborate with Product, UX, and Engineering colleagues to design end-to-end experiences: translate concepts into user flows, visualizations and prototypes that lead to intuitive, delightful user experiences optimized for a wide range of devices and interfaces.
Ensure a user-centered design approach, rapid test and learn methodology. Collaborate with product managers, engineers, data scientists, and researchers to ensure that design solutions align with user needs as well as meet WEX business objectives.
Experiment with AI capabilities, from generative AI to chatbots and predictive models, to identify opportunities for user-centric innovation.
Plan and conduct research independently or with guidance from researcher partners using a wide range of methods (such as usability testing, interviews, field studies, concept testing, surveys, etc.).
Conduct and synthesize competitive UX analysis to inform design direction and identify whitespace for innovation.
Understand and apply appropriate analysis methods to translate data into actionable insights and recommendations.
How you will engage:
Strategic Mindset:
Seek to understand WEX's corporate strategy, the competitive environment and market trends and how our products can create value
User-Centric Thinking:
Ensure that every AI-driven solution starts and ends with the user in mind, creating experiences that feel personal, intuitive, and valuable
Strategic Vision:
Shape the design strategy leveraging AI capabilities across WEX's diverse products, ensuring a cohesive and scalable approach
AI Experimentation:
Actively explore and apply emerging AI technologies, finding new ways to enhance user experiences.
Cross-Functional Collaborator:
Champion for best in class outcomes while fostering alignment and inspiring innovation
Iterative Mindset:
Leverage rapid testing and feedback loops to refine designs and optimize AI integrations for real-world use
Experience you will bring:
4+ years of experience as a UX Designer, or similar UX related role, with a focus on complex, technology-driven products or services
Bachelor's degree with studies relevant to digital experience creation, graduate program is a plus
A deep understanding of user motivation and an ability to uncover insights that have lead to meaningful, delightful user experiences
A deep passion for AI technologies and their potential to transform user experiences, demonstrated through personal or professional projects
Proficiency in Figma and familiarity with prototyping tools and design systems tailored for AI-driven experiences
Experience with UX-specific research tools (e.g. UserTesting.com, Qualtrics, Optimal Workshop, Dovetail) is desirable
Strong curiosity, problem-solving skills, and the ability to navigate ambiguous challenges with creativity and collaboration
Ability to work within a fast-paced environment with rapidly shifting priorities, navigate ambiguity, have fun doing so with a team of peers
Excellent communication skills to articulate design decisions and advocate for AI innovation across stakeholders
Why Join WEX?
Collaborate with a dynamic team shaping the intersection of AI and user experience.
Experiment with emerging technologies and bring groundbreaking ideas to life.
Enjoy opportunities for professional growth and learning in a fast-paced, forward-thinking environment.
Thrive in a culture that values creativity, inclusivity, and meaningful innovation.
Join Us in Designing the Future
If you're ready to push the boundaries of design and AI experimentation, we want to hear from you. Apply now and bring your passion for AI and user experience to WEX.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $99,800.00 - $121,800.00
$99.8k-121.8k yearly Auto-Apply 10d ago
Accounts Payable Associate, Third Party Payments
WEX 4.8
WEX job in Portland, ME
About team / role
We are seeking a motivated, detail-oriented Accounts Payable Associate to join our Third-Party Payments team. This role is designed for a candidate who possesses a strong foundational understanding of finance and a high degree of technical aptitude. While extensive experience in Accounts Payable is not a prerequisite, the successful candidate will demonstrate a keen interest in mastering the AP lifecycle and a proactive drive to enhance departmental efficiency through automation and AI-driven tools.
As an integral member of the Finance team, you will be responsible for ensuring the integrity of our disbursement cycles while actively contributing to the modernization of our financial workflows. This position offers a unique path for an emerging finance professional to gain deep subject matter expertise and actively participate in our digital transformation. We value continuous improvement and provide a platform for those who wish to lead the charge in automating traditional financial functions.
This role is flexible for a hybrid schedule from our Portland, Maine office.
How you'll make an impact
Payment Processing: Execute the end-to-end payment cycle for third-party vendors across multiple payment rails (ACH, Wire, Credit Card), ensuring total accuracy and adherence to internal controls.
Third Party Onboarding and Maintenance: Facilitate the secure onboarding and maintenance of third-party profiles, strictly following SOX compliance protocols and safeguarding sensitive PII and financial data.
Regulatory Compliance: Support internal and external audit cycles by providing precise documentation and ensuring all transactions align with company policies and financial standards.
Cross-functional Collaboration: Partner with Operations Finance teams to assist in identifying, implement, and document process improvements that optimize payment workflows and minimize payment risks.
Experience you'll bring
Education: Bachelor's degree in Accounting, Finance, or a related business discipline.
Professional Experience: Prior experience (including internships) in a corporate finance or accounting environment. A fundamental grasp of the AP cycle is preferred, but a high capacity for learning complex workflows is required.
Technical Proficiency: Advanced command of Microsoft Excel for data analysis. We are looking for a "technically inclined" professional with a strong interest in ERP systems (e.g., SAP, Oracle, Coupa) and a desire to leverage AI and automation tools.
Analytical Thinking: Exceptional attention to detail with the ability to diagnose discrepancies and propose logical, data-driven solutions.
Communication: Refined interpersonal and written communication skills, with the ability to represent the Finance department professionally to third-party stakeholders.
Resilience & Adaptability: Ability to maintain precision under tight deadlines and an eagerness to embrace technological advancements in the finance sector.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $19.70 - $23.10
$19.7-23.1 hourly Auto-Apply 7d ago
Software Development Engineer 4
WEX 4.8
WEX job in Portland, ME
Join WEX Health's dynamic engineering team to develop and maintain high-impact software solutions for millions of consumers. You will work in an agile, multi-platform environment, leveraging cutting-edge technologies to deliver robust, secure, and scalable applications. This role requires strong problem-solving skills and a commitment to continuous learning and technical excellence.Responsibilities
Implement technical specifications by designing, coding, and deploying applications on the .NET platform.
Develop and maintain robust .NET/C# Web APIs and web applications using Visual Studio.
Collaborate effectively with cross-functional teams (Business Analysts, QA, Architects, Product Owners, etc.) to deliver high-quality software solutions.
Manage and optimize automated CI/CD pipelines, including Github builds and Azure Pipelines.
Support production deployments, quickly troubleshooting, evaluating, and resolving issues to ensure high availability and performance.
Research and propose innovative solutions to complex technical challenges and production issues.
Continuously learn and apply new technologies to improve our software development lifecycle and product offerings.
Help to keep backlog health and guide other member of the team through the features.
Required Skills
Bachelor's degree in Computer Science or a related area, or equivalent work experience.
Proven experience working with ASP.NET, WCF, and C#.
Excellent communication skills and the ability to articulate complex technical concepts clearly.
Experience with source control systems (Git preferred).
Experience with SQL database development and analysis.
Strong knowledge of RESTful web services, XML, and JSON.
Knowledge of Ready API.
Experience with containerization and orchestration technologies, specifically Kubernetes.
Familiarity with CI/CD deployment strategies using tools like ArgoCD.
Nice to have Skills & Differentiators
Experience with mobile application development (iOS or Android native development is a plus).
Experience troubleshooting and resolving customer-facing production problems.
Knowledge of behavior-driven development (BDD) automation frameworks, such as Reqnroll. (For this specific position this is really a differential)
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $140,600.00 - $173,100.00
$140.6k-173.1k yearly Auto-Apply 10d ago
Senior Technical Program Manager
WEX 4.8
WEX job in Portland, ME
About the opportunity
A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership counterparts in driving end-to-end outcomes.
You will be responsible for driving delivery on key initiatives within and across Technology Departments. As a TPM at WEX, you will be responsible for enabling your teams and partners to plan, de-risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health.
About the Team
Technical Innovation & Strategic Operations is a dynamic, compact team known for tackling complex challenges with agility and an unwavering commitment to quality and results. We are at the forefront of devising strategic solutions, creating a collaborative space with product owners and development teams to further embed and enhance agile methodologies as a function of our Technology Transformation.
For each of our LOBs and horizontals, you will drive technical delivery excellence for work that is prioritized.
How you'll make an impact
Technical Fluency: Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations
Program Planning/Continuous Planning: Based on Product and Technology leadership direction and priorities, facilitate ongoing planning sessions to adjust priorities and ensure continuous alignment with business goals within and across your portfolio. This will require close cross-functional partnership with technology team leaders, solution architects, and product partners. Ensure alignment of program increments with overall business goals and priorities. Encourage adaptive planning to respond to changing delivery and project requirements.
Program Management: Oversee and manage multiple projects within the portfolio of the Technology leader, ensuring alignment with business objectives. Partner with Product to develop and maintain program schedules, milestones, and deliverables.
Execution Management: In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction
Stakeholder Management: Engage with stakeholders - Technology, Product, Solution Architecture, among others - at all levels to ensure program engagement, provide updates, and address concerns. Own and drive communication between teams, ensuring transparency and alignment. Provide clear, consistent, and timely information flow and reports out on status.
Risk Management: Identify potential risks and develop and track to completion mitigation strategies in partnership with accountable Tech and Product leaders. Monitor program risks and implement corrective actions as necessary. Escalate to senior leadership as appropriate.
Dependency Management: Identify, document, and manage dependencies across multiple projects, technologies, and teams. Proactively coordinate with stakeholders to ensure that dependencies are clearly understood, tracked, and addressed in a timely manner to minimize risks and avoid delays.
Tooling and Data Hygiene: Accordingly, ensure the use of standard project management tools - Jira, Planview - and maintain high standards of data hygiene to ensure data accuracy, consistency, and integrity. Avoid duplication of administrative effort. As a part of Jira stewardship, support accurate and transparent reporting and on-target capitalization within the organization through reporting and partnership
Delivery and Outcome Tracking: Track program performance against the committed plan and goals. Use data and metrics to drive decision-making and continuous improvement..
Process Improvement: Identify and address areas of process improvements within the Technical Program Management office to ensure seamless end-to-end delivery of critical corporate initiatives.
Experience you'll bring
Education: BS/BA Degree in technical/information science or a related field, or equivalent experience
Experience: 10+ years of relevant experience in technical program management overseeing key projects within a product line.
An ideal candidate has experience in a relevant line of business (mobility, benefits, travel, corporate payments, etc. industries) or internal technology domain (information security, cloud technologies, data and analytics, etc.)
Technical Skills:
Deep understanding of the software development lifecycle (SDLC), including hands-on experience with various phases, and ability to work closely with engineering teams to ensure alignment with best practices. Experience in development / basic proficiency in one or more programming languages or scripting languages preferred.
Business acumen and industry awareness in the product line expected.
Demonstrated expertise in at least one Agile methodology (e.g., Scrum), including strong working knowledge of values, roles, rituals, and artifacts, as well as SAFe planning execution. Proficiency in project management tools and software (e.g., Jira, Trello, MS Project).
Leadership and Communication: Proactive leadership, and confidence to drive results. Proven ability to motivate cross-functional teams. Model close partnership, with an emphasis on execution, collaboration, and empowerment. Excellent communication skills, both verbal and written.
Problem-Solving: Ability to anticipate risks and effectively mitigate them. If risks then become issues, solve these complex problems efficiently in partnership with Digital and Technology leadership. Analytical mindset with strong decision-making capabilities.
Preferred Qualifications
Certifications: Relevant certifications (e.g., PMP, Agile Certified Practitioner).
Experience: Experience in a technology-driven environment and with Agile Lifecycle Management software (e.g., Jira, ADO).
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $128,000.00 - $170,000.00
$128k-170k yearly Auto-Apply 58d ago
Software Development Manager
WEX 4.8
WEX job in Portland, ME
About the Team/Role
We are seeking a seasoned Software Development Manager in the WEX Corporate Payments Engineering organization. This role will lead the engineering team for the WEX Bill Pay platform. Bill Pay is a SaaS solution for tech and service providers in the consumer bill pay space that facilitate collection and delivery of consumer payments.
How you'll make an impact:
Develop, drive and execute a long-term vision and strategy for the Bill Pay platform.
Define and implement a comprehensive architectural roadmap for Bill Pay platform, aligning with business objectives, industry best practices, and other Corporate Payments teams.
Foster a culture of innovation, collaboration, empowerment, and continuous learning within the engineering team.
Continuously challenge the status quo and implement mechanisms to reduce time-to-market using efficient engineering methods.
Collaborate with other Corporate Payments engineering teams to reuse development practices and components to reduce duplication.
Craft, lead, manage, and grow high-performance engineering team members. Hire, coach, promote, and retain high performers to achieve WEX goals.
Work closely with product and commercial partners to drive, prioritize, and work backwards from the customer requirements and exceed expected outcomes.
Establish a robust and clear engineering roadmap to maintain clarity and motivation for the engineering team. Maintain career growth plans and provide monthly and quarterly feedback for individuals' continual progress.
Establish measurement of metrics-driven dev productivity for the engineering team.
Provide regular updates and insights on the challenges and opportunities within the Bill Pay domain.
Experience you'll bring:
5 years of experience in software engineering with 2 years of engineering management experience.
Expertise in rapid development and deployment of internal and external services using cloud computing platforms such as AWS or Azure.
Experience writing high-quality automation, including well-formed unit, component, and integration tests and an in-depth understanding of the test pyramid.
Strong understanding of security and compliance requirements in cloud and data environments.
Excellent leadership, team-building, and dynamic decision-making skills.
Ability to deal with ambiguity and thrive in a fast-paced, dynamic environment.
Excellent verbal and written communication skills.
Preferred Qualifications:
Experience building credit card products or experience developing solutions in a scheme/network.
Experience working with geographically distributed teams, and ability to craft a self-managing distributed team.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $150,600.00 - $180,100.00
$150.6k-180.1k yearly Auto-Apply 9d ago
Senior Manager, Application Development
WEX 4.8
WEX job in Portland, ME
About the Team & Role
We are seeking an experienced and highly motivated Senior Manager of Application Development to lead a talented Scrum team. This role is crucial for our organization, focusing on developing key systems that bridge gaps between our core enterprise applications and customer-facing products. The ideal candidate will be a strong technical leader who is passionate about establishing robust Software Development Life Cycle (SDLC) hygiene and building a high-performing team that serves as a model for excellence across the engineering organization.
How you'll make an impact
Technical Leadership & Project Management
Lead the development and delivery of high-impact applications, including an Enterprise Notification Hub, an Enterprise Onboarding System to accelerate customer time-to-business, and a Developer Portal to streamline integrations.
Directly manage a Scrum team, ensuring adherence to Agile methodologies, timely delivery of sprints, and continuous improvement.
Provide architectural guidance and technical oversight, ensuring solutions are scalable, reliable, and maintainable.
SDLC and Process Improvement
Establish, implement, and enforce best practices for SDLC hygiene, including coding standards, code reviews, automated testing, continuous integration/continuous deployment (CI/CD), and security protocols.
Drive a culture of quality, accountability, and operational excellence within the team.
Define and track key metrics (KPIs) to measure team performance, process efficiency, and product health.
Team Building and Mentorship
Recruit, mentor, and develop a team of application developers and engineers, focusing on technical growth, career development, and cross-functional collaboration.
Foster a collaborative and inclusive team environment, setting a high standard for communication and knowledge sharing.
Act as a change agent, creating a team that their peers look to for guidance in technical execution and SDLC practices.
Experience you'll bring
Minimum Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software development, with at least 2 years in a direct management or senior leadership role over a development team.
Proven experience leading an Agile/Scrum team through the full SDLC.
Deep understanding of modern software development practices, design patterns, and architectural principles.
Strong experience with building and managing APIs and microservices.
Preferred Qualifications
Experience developing enterprise-level systems in a fast-paced environment.
Familiarity with cloud-native development (e.g., AWS, Azure, or Google Cloud).
Certification in a relevant Agile methodology (e.g., Certified ScrumMaster (CSM)).
Demonstrated ability to improve organizational SDLC maturity.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $165,000.00 - $220,000.00
$165k-220k yearly Auto-Apply 17d ago
Security Architect - Access & Integration
WEX 4.8
WEX job in Portland, ME
About the Team/Role WEX, Inc. is looking for a Security Architect to act as our primary architectural validator and security gatekeeper for new system development, system integrations, and commercial software acquisition SaaS and COTS. This individual is responsible for ensuring that all new systems correctly implement established IAM policies, Zero Trust principles, and network segmentation standards while meeting critical regulatory compliance requirements.
We're the Global Information Security Team at WEX, responsible for implementing and operating security technologies and processes throughout WEX. We partner closely with internal teams and customers to assure WEX operates in a secure and compliant manner. Our team holds itself to a high-standard and we collaborate closely with one another to ensure strong, reliable and effective relationships. We own our results and we take pride of ownership in everything we do.
How you'll make an impact
Design Validation & Policy Fit: Conduct technical design reviews for new applications to confirm that proposed authentication, authorization, and data flow mechanisms adhere to the existing IAM Roadmap and security segmentation standards.
Compliance and Data Security Assurance: Review proposed systems and SaaS}$ integrations to ensure data handling and storage locations align with HIPAA/HITRUST, PCI, SOC, and SOX requirements.
Commercial Software Security Review: Serve as the key technical security participant in the commercial software risk review process (SaaS, COTS), conducting deep-dive reviews of vendor SOC 2 reports and technical integration methods.
SME Engagement & Triage: Act as the primary triage point for security architecture questions, recognizing complex identity or network hurdles and efficiently engaging IAM} or Network Security SMEs for deep-dive support.
Infrastructure & Segmentation Validation: Review proposed network designs (VNets, subnets, firewalls) to confirm that micro-segmentation intent is correctly captured and traffic paths align with established security policy.
Experience you'll bring
Culturally, you're:
A collaborative communicator who works well with stakeholders to ensure security is a "day one" consideration in project lifecycles.
A "bridge-builder" who recognizes when a design requires deeper specialization and knows exactly when to pull in other technical subject matter experts (SMEs).
Comfortable balancing the need to move fast with the stringent requirements of a highly regulated financial technology organization.
Customer-focused, ensuring that internal engineering teams have the clear "How-To" guides and checklists they need to succeed.
A leader who drives change through education and architectural fit rather than just checking boxes.
Technically, you:
Are a specialist in authentication and authorization protocols (SAML, OAuth 2.0/OIDC) and their practical application in enterprise environments.
Deliver actionable security guidance and checklists that translate high-level IAM strategy into project-level execution.
Analyze complex data flows to ensure confidentiality and compliance with residency and regulatory standards.
Understand core networking and micro-segmentation concepts within a Zero Trust framework.
Contribute to documented guidelines and best practices for secure application and SaaS integration.
At a minimum, you:
Have 3-5 years of progressive experience in information security, with a focus on IAM, Network Security, or Architecture.
Have 3+ years of experience reviewing system and network architectures for security flaws and policy alignment.
Have a strong, practical understanding of modern Identity Providers (IdP) and Zero Trust access models.
Are able to troubleshoot and validate complex access and segmentation issues within a multi-cloud and hybrid environment.
Have excellent communication skills, with the ability to explain complex security requirements to non-security audiences.
It would be nice if you have:
Security certifications such as CISSP, CCSP, or CISM.
Specific certifications in Identity platforms (e.g., Okta) or Cloud Security.
Experience with Privileged Access Management (PAM) and API Security.
Prior experience contributing to the creation of formal IAM and Zero Trust security standards.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $109,300.00 - $133,000.00
$109.3k-133k yearly Auto-Apply 3d ago
Product Manager III
WEX 4.8
WEX job in Portland, ME
WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.
As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Product Manager III to own the execution and delivery of the product roadmap by collaborating across the business on the product roadmap with an emphasis on creating a simple, proactive and personalized experience. In this role, you'll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap. You will do this through performing and developing the following competencies: Strategic Mindset, Customer Obsessed, Results Focused, Insights Driven, Trusted Partner, Relevant Expertise.
What you'll do:
Deliver best in class experiences and enabling capabilities that delight customers and win in the market
Deeply understand the external market and customer needs to define the priorities and inspire the broader team
Build the product roadmap, define user users and drive tradeoff decisions
Lead 1-2 scrum teams to align on mission and deliver great results iteratively
Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results
Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions
Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business
Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groups
How you'll engage:
Strategic Mindset
: Seek to understand WEX's corporate strategy, the competitive environment and market trends and how our products can create value
Customer Obsessed
: Deeply understand our customers' needs through customer empathy, data and prioritize work
Results Focused
: Leverage data to understand how the product is performing and prioritize work
Insights Driven
: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
Trusted Partner:
Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate
Relevant Expertise:
Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset
Experience you'll bring:
3 to 7 years of Product Management experience delivering world class software or capabilities
Undergraduate degree required, advanced degree is a plus
Proven ability to work closely with engineering teams and other product teams to prioritize and deliver features
Experience of identifying customer problems, roadmap prioritization, writing detailed requirement documents, managing a backlog and maintaining thorough documentation.
Strong execution skills, with a focus on driving results
Experience writing hypotheses, experimenting, and following a “build, test, iterate” approach
Experience embracing an end-to-end view of the product lifecycle, including discovery, first use and support
Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others
Strong written and verbal communication skills, including the ability to inspire teams around a vision and influence key stakeholders
Curious and a learning mindset
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
$81k-113k yearly est. Auto-Apply 60d+ ago
Lead Cloud Architect
WEX 4.8
WEX job in Portland, ME
About the Team & Role We are seeking a highly skilled and motivated Lead Cloud Architect with deep, hands-on expertise across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This is a technical, hands-on role for a seasoned expert who will not only design our multi-cloud strategy but also actively participate in its implementation. The ideal candidate is a proficient coder and automation expert who will be responsible for architecting, building, and maintaining our scalable, secure, and resilient cloud infrastructure.
How you'll make an impact
Multi-Cloud Architecture: Design and implement robust, scalable, and cost-effective cloud-native solutions that span AWS, Azure, and GCP.
Hands-on Development: Act as a senior individual contributor by writing production-quality code for infrastructure as code (IaC), configuration management, and automation. This includes developing and maintaining CI/CD pipelines for cloud deployments.
AI/ML Infrastructure: Architect and deploy infrastructure solutions to support the development and scaling of Artificial Intelligence (AI) and Machine Learning (ML) models, leveraging the native capabilities of AWS and Azure.
Technical Leadership & Governance: Lead the design and review process for new cloud solutions. Establish and enforce architectural standards, best practices, and governance across all cloud platforms.
Automation and Tooling: Drive the automation of cloud operations and management. Develop and maintain tools and scripts using Python, Terraform, and Ansible to build and manage our cloud environments.
Security & Compliance: Integrate security best practices into all aspects of the cloud architecture. Ensure that all cloud solutions meet strict security and compliance requirements.
Mentorship: Provide technical guidance and mentorship to junior engineers, acting as a subject matter expert for all things cloud.
Experience you'll bring
Bachelor's degree in Computer Science, Engineering, or a related technical field.
7+ years of experience in a hands-on cloud engineering or architecture role.
Expert-level proficiency in coding and scripting with Python, and infrastructure as code tools like Terraform and Ansible.
Demonstrable experience designing and implementing solutions on AWS, Azure, and GCP.
Proven experience developing and deploying infrastructure for AI solutions using services like AWS SageMaker, Azure Machine Learning, and other related cloud services.
Strong, hands-on experience with containerization and orchestration technologies (Docker, Kubernetes).
Deep understanding of cloud networking, security, and identity and access management (IAM) principles across multiple cloud providers.
Excellent problem-solving skills and the ability to work independently in a fast-paced environment.
Strong communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
Preferred Qualifications
Professional-level certifications in at least one major cloud platform (e.g., AWS Certified Solutions Architect Professional, Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect).
Experience in a multi-cloud FinOps or cost management role.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $195,000.00 - $260,000.00
$195k-260k yearly Auto-Apply 60d+ ago
Information Security Engineer 3
WEX 4.8
WEX job in Portland, ME
About the Team/Role
We're the Global Information Security Team at WEX, responsible for implementing and operating security technologies and processes throughout WEX. We partner closely with internal teams and customers to assure WEX operates in a secure and compliant manner. Our team holds itself to a high-standard and we collaborate closely with one another to ensure
strong, reliable and effective relationships. We own our results and we take pride of ownership in everything we do.
We need help!
Changing the world isn't easy, and we have a lot of work ahead of us. From securing applications, data centers and cloud resources, we've got more work than we can handle and we're looking for great people to come along for the ride. We are looking for an application security engineer is responsible for ensuring the secure function of software security and familiarity with multiple general security practices and toolsets
How you'll make an impact
Culturally, you're:
A highly motivated security engineer who loves working on small, high performing teams that interface with the entire enterprise
A collaborative, solid communicator who works well with your team and stakeholders to drive projects from inception to completion
Someone who cares deeply for team results but is able to work independently to deliver high quality solutions for projects and operational tasks
Comfortable balancing the need to move fast with the realities of working in a highly regulated organization
Someone who thrives in situations where details and accuracy are vital
A skilled worker that has the motivation, expertise, and work ethic to operate independently across global time zones, and who is able to complete tasks and deliverables with minimal oversight
Work closely with Enterprise IT teams on securing Wex's infrastructure and applications
Able to mentor other engineers both technically and professionally
Technically, you:
Engineer, implement, and monitor security measures to protect the enterprise
Configure and troubleshoot security infrastructure devices
Regularly review configurations and develop improvement plans
Develop technical solutions and new security tools to help mitigate security findings
Write comprehensive reports including assessment-based findings, outcomes and recommendations for security enhancement.
Have a general background in IT, Security, and supporting processes
Deep experience working with compliance and regulatory frameworks such as PCI-DSS, HIPAA/HITRUST, SOX, GDPR, NIST, etc.
Experience you'll bring
Have 3-5 years of experience in Enterprise Information Security Engineering
Have 3-5 years of broad experience with security technologies such as NextGen AV (EDR), DLP, email security (SPF, DMARC, DKIM), web filtering, HSM, Key and Certificate management, or Identity and Access Management
Have a strong, practical understanding of modern cloud IT infrastructure, networking, and security engineering concepts
Are able to troubleshoot network and security issues within a complex environment
Have 3-5 years of experience in engineering solutions which meet security, compliance, and business needs
Can commit and deliver on very specific project/delivery timelines with minimal supervision
Are able work in an on-call rotation which may include some night and weekend shifts
Have excellent customer support skills, both written and verbal
Have 3-5 years of experience Linux and Unix operating systems
Have 3-5 years of experience with securing applications and enabling secure communication through HTTPS
It would be nice if you
Have cloud experience with AWS and Azure
Experience working with AI/LLM Security
Experience working with Splunk
Experience working with CrowdStrike
Experience with automation technologies (SOAR) and writing code for automation
Experience working with Fortanix, Venafi, or similar
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $102,000.00 - $135,000.00
$102k-135k yearly Auto-Apply 24d ago
Product Marketing Manager II
WEX 4.8
WEX job in Portland, ME
We're looking for a Product Marketing Manager who can turn complexity into clarity. You'll lead positioning, messaging, and GTM strategy for products that serve everyone from HR leaders to individual account holders. This is a high-impact role for someone who's analytical, strategic, and passionate about improving the way people access and manage their benefits.
This role is at the center of WEX's shift toward platform unification, scalable communication, and actionable insights. You'll shape the story around how WEX is helping customers:
- Meet compliance requirements with less effort
- Engage employees through smarter communication tools
- Unlock insights from benefit usage through real-time reporting
What You'll Do
- Translate complexity into clarity
- Build positioning and messaging frameworks grounded in Jobs to Be Done (JTBD) and customer insights.
- Turn regulatory language, partner capabilities, and platform updates into persuasive sales narratives.
- Create customer-facing content that bridges the technical with the strategic.
- Champion the voice of the customer across product and GTM efforts.
- Conduct market research, win/loss analysis, and competitive benchmarking to continuously refine messaging and product-market fit.
- Use direct customer feedback, advisory board insights, and sales input to inform positioning, enablement, and messaging refinement.
- Help ensure our solutions are built with, and for, our end users-employers, brokers, and partners.
- Deliver field-ready tools and insights
- Build internal playbooks, competitive analysis, battle cards, one-pagers, and pitch decks to equip sales and partner teams.
- Lead enablement training and own the cross-functional roll-out of key and development of GTM initiatives tied to product launches and enhancements.
- Activate platform storytelling
- Align product narratives across CDH, BenAdmin, and Medicare product lines where cross-solution value can be unlocked.
- Build integrated launch and awareness strategies in partnership with Revenue Generation Marketing.
- Guide customer understanding and adoption
- Contribute to beta/pilot launch support, internal communication briefs, and roadmap transparency.
- Inform lifecycle strategies and segment-based adoption campaigns tied to reporting, compliance, and communication enablement.
- Be relentlessly customer-obsessed
What You'll Bring
- 5-7 years in B2B or B2B2C product marketing with experience in platform technologies, data or reporting tools, or compliance-heavy verticals (benefits industry preferred).
- Proven experience translating product capabilities and regulatory detail into clear, differentiated GTM positioning.
- Experience launching and growing the adoption of data-centric or communications platforms.
- Strong sales enablement instincts and experience supporting field teams through regulated and complex selling environments.
- Ability to synthesize customer insights, regulatory guidance, and market dynamics into a compelling marketing strategy.
- Strong project management skills with a proactive mindset and attention to detail.
- Comfort working across product, sales, compliance, and customer success teams to move initiatives forward.
- Excellent written and verbal communication skills; strong visual storytelling is a plus.
- Familiarity with Google Suite, CRM tools, and AI-driven marketing tools preferred.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $72,000.00 - $95,000.00
$72k-95k yearly Auto-Apply 15d ago
Senior Software Engineer - Data Acquisition
WEX Inc. 4.8
WEX Inc. job in Portland, ME
About the Role The Data Acquisition Team is the entry point to WEX's Data-as-a-Service (DaaS) platform-responsible for ingesting, validating, and orchestrating raw data from dozens of internal systems and third-party providers. As a Senior Software Engineer, you'll play a key role in designing and building robust, scalable, and extensible pipelines that feed the entire data ecosystem at WEX. You'll work across multiple data domains and ingestion patterns-batch, streaming, and event-driven-while ensuring quality, performance, and governance are embedded in every step.
WEX is undergoing a data platform transformation-and this team builds the foundation. Every pipeline you create contributes directly to powering analytics, automation, and product intelligence across all business domains.
If you're passionate about scaling data platforms from the ground up, this is your chance to help shape how WEX ingests and leverages its most valuable asset: data.
What You'll Do
* Build and maintain high-performance data acquisition pipelines that integrate with a variety of systems across WEX and third-party vendors.
* Contribute to the development of a modular ingestion platform that enables reusability, reliability, and observability at scale.
* Implement core pipeline components such as schema validation, transformation orchestration, error handling, and audit logging.
* Support batch and streaming ingestion flows, ensuring the platform meets varying latency and volume requirements across business units.
* Ensure traceability, lineage, and security through integration with control plane and governance systems.
* Participate in code reviews, design sessions, and incident resolution-promoting high standards for code quality and operational reliability.
What You Bring
* B.Sc. in Computer Science, Engineering, or related technical field; M.Sc. a plus but not required.
* +4 years of experience as a software or data engineer, ideally in high-volume or distributed systems environments.
* Strong programming skills in Python, Java, Scala, or another systems-focused language.
* Experience with data integration and ingestion pipelines-you understand what it means to bring data in from source systems, transform it, and deliver it reliably downstream.
* Solid grasp of engineering fundamentals, including version control, modular design, testing, and performance tuning.
* Familiarity with concepts like schema evolution, event-driven architectures, observability, and role-based access control.
* A collaborative mindset-comfortable working across domains, products, and infrastructure layers.
* A strong sense of ownership and accountability-you care deeply about building systems that last.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $120,000.00 - $160,000.00
$120k-160k yearly Auto-Apply 60d+ ago
Senior Mobile Developer
WEX 4.8
WEX job in Portland, ME
About The Role: As a Senior Mobile Developer you will work as part of an Agile development team to deliver capabilities for our Over the Road (OTR) product suite. You will be joining a team of developers and product stakeholders who have a passion for creating value for our customers by simplifying the business of doing business. You will play a pivotal role in designing, developing, testing, and maintaining high-quality mobile software applications. You will leverage your extensive experience and technical expertise to lead projects, mentor junior developers, and ensure the successful delivery of complex software solutions.
How you'll make an impact
By being a highly motivated engineer who loves working on high performing, agile teams
By being collaborative, an exceptional communicator, and someone who works well with your team and stakeholders.
By being someone who is deeply invested in the outcomes produced by their team, checking your ego at the door, and taking pride in owning the results.
By being a professional who can advocate strongly for positions and still be 100% behind team decisions even if they don't go your way.
By balancing the need to move fast with the realities of working in a highly regulated space like payments.
By coaching and mentoring team members on appropriate software engineering principles and accountability
By doing what it takes to ensure the success of your team!
Experience you'll bring
Architect, design, and develop mobile application features that enhance core offerings and provide a seamless user experience for a large user base. This includes:
Translating designs and wireframes into high-quality, clean, and efficient code.
Building reusable components and libraries for future use.
Optimizing mobile app performance for different devices and network conditions.
Hands-on experience with consuming and integrating RESTful APIs.
Analyze business requirements and user needs to design and develop mobile solutions that meet customer expectations.
Collaborate with cross-functional teams, including product managers, UX designers, and other engineers, to define and implement new features.
Craft systems designs, lead design decisions, and drive alignment with other senior engineers.
Write automated unit tests, integration tests, end-to-end tests, concurrency tests, load/performance tests.
Analyze existing systems to identify bottlenecks, tech debt, and implement scalability, and stability improvements.
Implement automation for testing, monitoring, healing, and scaling applications, continuous integration and deployment to reduce time to market
Conduct code reviews (comment, approve, seek revisions, merge), mentor junior and mid-level engineers, and actively promote engineering best practices.
Dive deep and troubleshoot complex issues, devise fixes, author root cause analysis documents, and ensure lasting performance and reliability.
Conduct objective and comparative analyses of competing technologies to advise the team of pos and cons of a technology solution
Maintain robust documentation (design docs, run books, change management docs, and readiness plans)
Provide live-site support for production applications by monitoring systems, ensuring rapid incident resolution, and driving continuous improvement.
Drive cross-team projects as a single-threaded-owner (STO) or tech lead, and actively unblock other engineers to make progress.
Bachelor's degree in Computer Science or related field and 5+ years of experience specifically in Android mobile development
Demonstrate expertise in:
Kotlin: Strong proficiency in Kotlin development (primary language for Android).
Java: Familiarity with Java for maintaining and understanding legacy code (if applicable).
Android SDK: Deep knowledge of the Android SDK and its components.
Android Frameworks: Experience with popular Android frameworks and libraries (e.g., Jetpack Compose, Retrofit, Room).
UI/UX Design: Solid understanding of Android UI/UX design principles and Material Design guidelines.
API Integration: Proven experience consuming RESTful APIs, handling JSON data, and implementing network communication.
Strong understanding of Android app development lifecycle, best practices, and architectural patterns (MVVM, MVP).
Experience with cloud platforms (Firebase, AWS, Azure, Google Cloud) and mobile backend services.
Possess and demonstrate exceptionally strong and upfront communication skills and a customer-centric focus.
End-to-end development experience in Android apps is required (concept to publishing on Google Play Store).
Experience with security best practices in Android development.
Experience with performance optimization, memory management, and background tasks in Android.
Knowledge of Android testing frameworks (JUnit, Espresso).
Preferred Qualifications:
Master's degree in computer science or software engineering.
Good experience in software engineering.
Published examples of Android applications on the Google Play Store.
Ability to work on existing codebase, contribute improvements, and adapt to legacy systems' constraints.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $120,000.00 - $160,000.00
$120k-160k yearly Auto-Apply 60d+ ago
Senior Technical Program Manager
WEX 4.8
WEX job in Portland, ME
About us
WEX is a global commerce platform helping businesses overcome operational complexities through solutions in fleet management, employee benefits, and streamlined payments. We are committed to fostering innovation and driving a culture of excellence within WEX Technology.
The Senior Manager of Technical Program Management for Customer & Enterprise Experience (C&EE) is a critical leadership role responsible for driving end-to-end outcomes for a complex portfolio of initiatives that align with the core C&EE vision. You will lead multiple Technical Program Managers (TPMs) and will contribute individually to initiatives focused on enhancing the WEX customer lifecycle-from sales and marketing to services and developer relations-to resolve pain points and improve the user journey.
This role requires modeling extreme ownership and expanding influence beyond immediate teams to drive consistency and quality across the operational value stream. Your role will be crucial in tackling systemic challenges within the C&EE portfolio, such as cross-team dependencies, unclear ownership, and the need for a clear, sustainable long-term delivery plan.
The Technical Program Management Office (TPMO) is a strategic function of the Technology Innovation & Strategic Operations (TISO) department within WEX. Our mission is to accelerate WEX's product innovation velocity by optimizing how we deliver technology.
As part of the TPMO, you will work closely with Technology and Digital leadership to enable seamless execution of strategic priorities. We drive impact by aligning teams across departments, supporting proactive planning, risk mitigation, and cross-functional coordination to ensure successful delivery of critical initiatives. If you are passionate about systems thinking, innovation, and making technology delivery a competitive advantage, this team is for you.
For each of our lines of business and horizontals, you will drive technical delivery excellence for work that is prioritized.
How you'll make an impact:
Strategic Planning and Portfolio Alignment:
Lead planning and prioritization for multiple TPM teams or a portfolio of initiatives within C&EE (including Marketing Automation, Sales, and Service organization enablement).
Translate high-level organizational objectives for the customer experience into tactical delivery roadmaps.
Facilitate collaboration and align priorities between Product, Engineering, and Business leaders to ensure efficient sequencing, particularly addressing noted challenges like competing priorities.
Monitor capacity utilization and proactively address resource imbalances across C&EE teams.
Governance and Delivery Execution:
Lead governance adherence across multiple C&EE TPM teams and programs, ensuring the consistent use of delivery frameworks, approval processes, and reporting mechanisms.
Facilitate operational reviews and contribute key delivery insights to business and technology governance forums.
Ensure TPMs are effectively managing dependencies and adjusting plans in response to the changing priorities inherent in complex enterprise programs.
Lead one or more major initiatives as an individual contributor TPM, modeling the behaviour desired for the team and utilizing WEX standard templates and aligned approach to developing detailed program plans, risk registers, dependency maps, and other program artifacts. Drive execution of the initiatives and surface and manage risks as appropriate.
Stakeholder Partnership and Influence:
Lead stakeholder management across multiple programs or portfolios within the C&EE operational value stream, building trusted partnerships with Business and Product leaders through transparency and consistent delivery.
Represent TPM teams in senior-level discussions, ensuring delivery perspectives are included in overall business planning for C&EE initiatives
Coach TPMs on effective communication, influencing, and conflict resolution strategies to anticipate and facilitate early resolution of stakeholder misalignment.
Team and Capability Development:
Promote consistent capability development across the team, partnering with HR and peers to identify skill gaps and implement targeted development plans.
Coach TPMs to build their leadership and performance management capability.
Lead performance management for your TPM team, ensuring the consistent application of standards and equitable feedback practices.
Identify high-potential talent and provide opportunities for stretch assignments and career growth, contributing to the evolution of the TPM competency model.
Risk Management and Resilience:
Oversee the identification and management of risks across multiple C&EE programs or portfolios, guiding TPMs in developing proactive mitigation strategies and escalation plans.
Analyze recurring risks to identify patterns and systemic delivery or capacity issues.
Partner as appropriate with senior stakeholders in Product, Engineering, and other leadership roles to address and mitigate risks.
Escalate significant or cross-portfolio risks to leadership, providing recommendations aligned with business outcomes.
Methods, Tools, and Process Optimization:
Promote consistent use of methods and tools across multiple C&EE teams or a value stream.
Lead process improvement discussions and identify opportunities to increase automation and efficiency.
Ensure reporting and dashboards are used effectively to drive decision-making and accountability, maintaining the visibility required to address key challenges.
Champion best practices through enablement sessions, playbooks, and forums, coaching TPMs to balance rigor and agility in tool usage.
Experience you'll bring:
Education: BS/BA Degree in technical/information science or a related field, or equivalent experience.
Experience: Senior experience as an individual contributor in technical program management overseeing key projects with a high degree of complexity and inter-dependent work. Senior experience managing and leading Technical Program Managers in a highly complex, deeply technical environment.
Technical Skills:
Deep understanding of the software development lifecycle (SDLC), including hands-on experience with various phases, and ability to work closely with engineering teams to ensure alignment with best practices.
Strong familiarity with technologies and processes associated with cloud infrastructure (AWS, Azure, or GCP).
Experience driving transformation initiatives that represent new ways of working for engineering teams.
Demonstrated expertise in at least one Agile methodology (e.g., Scrum).
Leadership and Communication: Proactive leadership, and confidence to drive results. Proven ability to motivate cross-functional teams. Model close partnership, with an emphasis on execution, collaboration, and empowerment. Excellent communication skills, both verbal and written.
Problem-Solving: Ability to anticipate risks and effectively mitigate them. If risks then become issues, solve these complex problems efficiently in partnership with Digital and Technology leadership. Analytical mindset with strong decision-making capabilities.
Preferred Qualifications:
Certifications: Relevant certifications (e.g., PMP, Agile Certified Practitioner).
Previous experience in FinTech or highly regulated environments.
Hands-on familiarity with tools like Jira, Confluence, Google Drive, etc.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $113,000.00 - $150,000.00
$113k-150k yearly Auto-Apply 17d ago
Software Engineer 2 - Data Acquisition
WEX 4.8
WEX job in Portland, ME
About the Role
The Data Acquisition Team is the entry point to WEX's Data-as-a-Service (DaaS) platform-responsible for ingesting, validating, and orchestrating raw data from dozens of internal systems and third-party providers.
As a Software Engineer 2 - Data Acquisition (Data Engineer), you'll play a key role in designing and building robust, scalable, and extensible pipelines that feed the entire data ecosystem at WEX. You'll work across multiple data domains and ingestion patterns-batch, streaming, and event-driven-while ensuring quality, performance, and governance are embedded in every step.
WEX is undergoing a data platform transformation-and this team builds the foundation. Every pipeline you create contributes directly to powering analytics, automation, and product intelligence across all business domains.
If you're passionate about scaling data platforms from the ground up, this is your chance to help shape how WEX ingests and leverages its most valuable asset: data.
What You'll Do
Design and implement moderately complex ingestion pipelines that integrate with internal and external systems.
Develop reusable components for data transformation, validation, and logging.
Contribute to both batch and streaming ingestion flows, ensuring scalability and maintainability.
Support platform observability by enhancing monitoring, alerting, and error-handling features.
Participate in design discussions, code reviews, and incident investigations.
Partner with data consumers to understand requirements and translate them into ingestion solutions.
Improve automation and testing coverage to reduce manual effort and increase pipeline reliability.
What You Bring
B.Sc. in Computer Science, Engineering, or related technical field (M.Sc. preferred). Equivalent experience considered.
2-4 years of experience as a data or software engineer, ideally working with data pipelines or distributed systems.
Solid programming skills in Python, Java, or Scala, with ability to write maintainable, production-ready code.
Hands-on experience with ETL/ELT pipelines, schema management, and data modeling concepts.
Familiarity with streaming (e.g., Kafka, Kinesis, Spark Streaming) or batch frameworks.
Understanding of CI/CD, version control, and testing practices.
Exposure to observability practices such as logging, metrics, and tracing.
Strong sense of accountability and eagerness to take ownership of assigned deliverables.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $96,100.00 - $115,500.00