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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $37,687 | $18.12 |
| 2 | Seattle, WA | $36,541 | $17.57 |
| 3 | Portland, OR | $34,713 | $16.69 |
| 4 | Weatogue, CT | $32,520 | $15.63 |
| 5 | Edina, MN | $31,110 | $14.96 |
| 6 | Omaha, NE | $29,981 | $14.41 |
| 7 | Ogden, UT | $29,724 | $14.29 |
| 8 | Fargo, ND | $29,692 | $14.28 |
| 9 | Chicago, IL | $29,225 | $14.05 |
| 10 | Houston, TX | $28,881 | $13.89 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Care Consultant | $68,959 | $33 | - |
| 2 | Customer Service Expert | $65,416 | $31 | - |
| 3 | Customs Consultant | $63,827 | $31 | - |
| 4 | Telesales Representative | $61,931 | $30 | - |
| 5 | Customer Account Executive | $50,272 | $24 | - |
| 6 | Customer Relationship Specialist | $45,899 | $22 | - |
| 7 | Customer Solutions Specialist | $44,599 | $21 | - |
| 8 | Customer Sales Specialist | $42,604 | $20 | - |
| 9 | Telephone Representative | $42,365 | $20 | - |
| 10 | Consumer Sales Representative | $41,918 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Birch | $42,183 | $20 | - |
| 2 | Spark Networks | $33,656 | $16 | - |
| 3 | universal system technologies | $33,655 | $16 | - |
| 4 | SVI | $33,648 | $16 | - |
| 5 | Telecommunications | $33,600 | $16 | - |
| 6 | Universal Data | $32,828 | $16 | 1 |
| 7 | InterCall | $32,754 | $16 | - |
| 8 | The Higher Gear Group | $32,655 | $16 | - |
| 9 | Pitney Bowes | $32,574 | $16 | - |
| 10 | Advanced Internet Marketing, Inc. | $32,496 | $16 | - |
| 11 | Mstar | $32,396 | $16 | - |
| 12 | A-B-C Communications | $31,684 | $15 | - |
| 13 | Infinisource | $30,961 | $15 | - |
| 14 | Fairpoint Regional Utility System, Inc. | $29,560 | $14 | - |
| 15 | InComm Agent Solutions | $29,517 | $14 | - |
| 16 | First American Payment Systems | $28,125 | $14 | 5 |
| 17 | BCG BrightHouse | $28,061 | $13 | - |
| 18 | EPB | $27,514 | $13 | - |
| 19 | Telecom | $27,474 | $13 | - |
| 20 | Aureon HR | $26,916 | $13 | 3 |